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Find cheap flights from Germany to Christchurch

Find cheap flights from Germany to Christchurch

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Top 5 airlines serving Germany to Christchurch

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,882 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "Just ok"
Cons: "The crew and the service"

Cons: "Better movie selection. Better organized boarding in Frankfurt"

Pros: "Crew could have been less rude"

Pros: "Fast boarding. Early arrival. Comfortable seat."
Cons: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"

Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Pros: "Super good crew."

Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"

Cons: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"

Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Pros: "Crew was okay"
Cons: "Did not get the food I chose. Seats were not clean and clumsy"

Pros: "The crew was amazing"

Pros: "Excelent"
Cons: "I recomended yo my friend"

Cons: "No complain . It’s singapore airlines"

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."

Pros: "Seats with entertainment"

Pros: "Efficiency, good."

Pros: "Yes the SQ802 and sQ807 was excellent"
Cons: "Returning flight food short be better SQ807"

Pros: "The crew was amazing. The seat were uncomfortable"

Pros: "Extra touches and super pleasant and courteous staff."

Cons: "Very cramped. Worst leg of the journey"

Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Pros: "Got bumped to Business Class"

Pros: "Everyrhing"
Cons: "Everything was fine."

Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pros: "Five Star Singapore Service on board the aircraft."

Pros: "Flight time"

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"

Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Pros: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "Flight crew great"

Pros: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Cons: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Pros: "Services, the Care and the Concern!"

Pros: "Love the promptness of services, always with a smile!"

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Pros: "Entertainment excellent, cabin crew superb"

Pros: "The crew were excellent"
Cons: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Pros: "All great, except limited entertainment and wifi was n.a."
Cons: "Wifi, I was on replacement aircraft and no wifi for the whole flight"

Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"

Pros: "Entertainment options. Communications from captain. Dimming of cabin lights."
Cons: "Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite."

Pros: "Easy flight."

Cons: "Nothing"

Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"

Cons: "Food in business class and more choice of movies"

Cons: "You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!"

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Seat hard on older aircraft, needs new cushioning on seat"

Pros: "The crew was fantastic. They were incredibly polite and accommodating. This was my first time flying for more than three hours (15 hours from Houston to Auckland) and it really could not have gone much better."
Cons: "Always need a little more legroom in economy but it's a small sacrifice for getting an affordable flight."

Pros: "Short flight. No problems."
Cons: "Nothing"

Pros: "Amazing crew"

Pros: "Food was reasonable and staff as amazing as ever."
Cons: "The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology."

Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."

Pros: "Ground staff were particularly helpful"

Pros: "My first experience in business class"

Cons: "Seats, food, entertainment"

Pros: "Checking in, bag drop, and boarding were all super fast and easy. Flight was on time."
Cons: "Nothing!"

Pros: "The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date."
Cons: "The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV."

Pros: "Comfortable seat."
Cons: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."

Pros: "On time"
Cons: "Late start of check in"

Pros: "We liked that we got to watch some entertainment for an economy seat."
Cons: "The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me."

Cons: "Our family nearly missed the trip due to delayed from Melbourne"

Pros: "Very friendly and helpful staff"

Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."

Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."

Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"

Pros: "The entire experience is well thought out"

Pros: "So good! Food was excellent, entertainment system is fantastic! All good here!"
Cons: "There wasn’t a thing I disliked"

Cons: "We booked our tickets and chose our seats and nowhere did it warn or tell us that we were located in a ‘safety row’ where the arm rest would not fold up. So we could not stretch out during our 12 hr flight. This was the most uncomfortable experience I have ever had on the multiple trips I have done between USA and Australia or New Zealand. The seat ordering from the kitchen was rarely available, even after the flight attendants had finished food service and pick up. The flight attendants weren’t very friendly."

Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"

Pros: "I never doubt Air NZ , overall Ok ."
Cons: "this flight bit noisy, and felt dirty toilet ..anyway,,, I Like Air NZ .Hope good next time"

Pros: "The flight was on time, staff courteous and we made good time to the destination."

Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."

Pros: "arrived early at destination ground crew helpful with seating"

Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"

Pros: "A bit late leaving Auckland but we were kept well informed of the changes"

Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."

Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."

Pros: "Food vegan was good on all sectors"
Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate"

Pros: "The flight was good. The plane is very nice. The in-flight entertainment was good, but you have to pay for most shows/movies. The flight attendants were very nice. The landing was a bit rough. The plane kind of swayed/slide down the runway. But it was raining so it was understandable."
Cons: "Snacks aren't free. They ran out of food before they got to the back section of the plane. Most of the in-flight entertainment is not free."

Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."

Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"

Pros: "The actual flight wasn’t terrible"
Cons: "I missed my initial flight...I was short on time and rushed to get to the gate so I didn’t recheck my bag. Got there and told they moved me because my bag hadn’t been checked."

Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"

Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"

Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."

Pros: "The crew were delightful. Nice cup of tea and a magnificent day for flying."

Pros: "Wonderful employees"

Pros: "?"
Cons: "No"

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "The Seat is good."
Cons: "The check in counter welcoming should be better in Barcelona"

Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"

Pros: "Supportive to my family needs traveling with 2 babies"
Cons: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"

Cons: "Boarding system did not work temporarily and the boarding was delayed"

Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Pros: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"
Cons: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"

Pros: "Very pleasant and helpful"
Cons: "All good"

Pros: "Comfortable seats. Good food."

Cons: "Crews attitude"

Pros: "Great food & great entertainment. Love the free WiFi"

Cons: "Keep employees have to give excellent service & smiles to passengers"

Cons: "All was ok just didn’t sleep to well on the long 8 hour flights"

Pros: "Best of the nest"
Cons: "Nothing"

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."

Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Fast and easy"

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."

Pros: "the seats, the window"
Cons: "fliglth to short"

Pros: "The attendant helped find me a vegan option at the last second."

Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Pros: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Cons: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."

Pros: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Cons: "Screaming kids for whole 14 hours!"

Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"

Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"

Pros: "Food"
Cons: "I was sitting in emergency exit so i will not complain of small seats"

Pros: "Smooth boarding and take off on time !"

Pros: "The food"
Cons: "Nothing"

Cons: "Water leaking into 52 and 53. Wet socks"

Pros: "Nothing"
Cons: "Still flying . I lost my first hotel night what to doooo"

Pros: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Cons: "All was great"

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Cons: "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."

Cons: "Full aircraft so pick you seats early"

Pros: "It wasn’t a full flight."
Cons: "The crew were too busy in their own world and attention during service was poor."

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Emirates is the best Airline"
Cons: "Everything"

Pros: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Cons: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "The cabin crew was attentive and helpful."
Cons: "The flight seemed crowded and did not have enough room for carry on baggage."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "Service was some what better than in the business class."
Cons: "I requested special meal when booked my ticket. I was told no vegetarian meal or sea food except for chicken and was given a just a roll and desert. Half an hour later after I finished what was served I was asked if I wanted left over vegitarian dish??????"

Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19 still waiting for refund ??"

Pros: "Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness."
Cons: "Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air."

Pros: "Everything"

Pros: "Nothing"
Cons: "Everything!"

Cons: "More comfortable seats."

Pros: "nothing"
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"

Pros: "787 no one cannot love it"
Cons: "Maybe bigger seats with better privacy"

Pros: "Seats were comfortable and staff were helpful when approached."
Cons: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."

Cons: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"

Pros: "Overall satisfied.."

Pros: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Cons: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."

Pros: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Cons: "Having pyjama to wear will have equalised Qatar business class."

Cons: "Getting more minimal on the food service. Emirate have more and better quality"

Pros: "Got me from a to be"
Cons: "Just don't use Etihad"

Pros: "Everything was excellent. The entertainment system was also excellent."
Cons: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Pros: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Cons: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Pros: "Crew was fine."
Cons: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."

Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."

Cons: "Smooth & a v.comfortable flight!"

Pros: "Helpful staff"
Cons: "Bigger and more comfortable seats"

Pros: "Main meal (Singapore noodles) was actually ok."
Cons: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."

Pros: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Cons: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."

Pros: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Cons: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."

Pros: "Being time conscious"

Cons: "Overall cabin is too cold"

Pros: "Seat upgrade in response to complaint"
Cons: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Pros: "Flight cancelled"

Cons: "Everything was good about the flight"

Pros: "Used their larger A380 plane Good boarding and inflight service"

Pros: "services are good. flight is on time."
Cons: "Movies don't work properly."

Pros: "Shoud be treated good meal in flight."

Cons: "Smaller leg room than other airlines"

Pros: "Aircraft was very good"
Cons: "Food very poor, staff mediocre"

Pros: "As above"
Cons: "As above"

Pros: "Incredible crew. Outstanding service."
Cons: "Business class layout was not great. Interior layout needs refurbishment!"

Pros: "The crew was very good and made overall ambience very friendly"
Cons: "The seat alloted to me wasn’t comfortable neither pushing it behind was a struggle left me with pain in my shoulders"

Pros: "Flight attendants were super ultra professional."
Cons: "Flight attendants were super ultra professional."

Pros: "Plenty of spare seating. Cabin staff and crew very helpful."
Cons: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Cons: "My family was unable to get seats together."

Cons: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."

Pros: "Food and entertainment"
Cons: "I travelled from KUL to JFK with transit at Abu Dhsbi. Nightmarish transit in Abu Dhabi. Three intrusive security screenings (why three?). At some point they take away your boarding pass and make you sit in a hall for about half an hour (with similar 'criminals') with no access to bathrooms without telling you why. Then they call your name to return the boarding pass ( which was a problem for me because I am hearing challenged). Not sure this special treatment is reserved for just brown skinned travellers"

Pros: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pros: "The air staff were so good!!! So friendly and so attentive!!"
Cons: "Nil"

Cons: "Mishandled baggage"

Pros: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Cons: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"

Cons: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

Pros: "Entertainment system and flight condition"
Cons: "Rude on board female staff . Not one believed in smiling or using the word please. They all wanted to control the passengers with needless commands and orders"

Pros: "Not a lot"
Cons: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Pros: "Cheapest fair"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Pros: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
Cons: "Seats are super narrow, wifi did not work, food was quite poor."

Pros: "Both crew and the seat were great. Friendly staff."
Cons: "It was all perfect."

Pros: "I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son."
Cons: "Please see answer above. The aircraft should have been maintained."

Pros: "Nothing"
Cons: "Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible"

Cons: "I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted"

Cons: "I paid extra for the seat but it was very cramped."

Pros: "Seats were small."
Cons: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."

Pros: "Yes"
Cons: "Nothing except the airport"

Pros: "Nothing"
Cons: "Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested"

Cons: "Being on time for a change"

Pros: "Friendly crew"
Cons: "Hectic boarding; airplane seemed very old"

Pros: "We got to our destination"
Cons: "Everything. Possibly the worst airline in Europe."

Pros: "crew was nice"
Cons: "no air vent in my row. no complimentary food and drinks"

Pros: "Nothing"
Cons: "The plane, the arrival time and the service"

Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"

Pros: "Everything was as you would expect from BA"
Cons: "No complaints"

Pros: "Excellence view of London performered by the pilot. Very please with that."
Cons: "All good except for the seat, let my neck with a bit of pain."

Cons: "Separating me from my party to extort a fee to sit next to each other"

Pros: "There was a guy snoring before we even took off in the air and the cabin crew told him it waa disturbing some passengers and I was so grateful for that!"
Cons: "I missed the food trolly when I went to the loo because the journey only took an hour!"

Cons: "Not even a free water/soda was offered, need to purchase everything."

Pros: "Crew on British air very nice"

Pros: "crew was lovely"
Cons: "older plane - air conditioning was dripping on one of our seats"

Pros: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."

Pros: "Polite and funny crew"
Cons: "Snacks and drinks for money"

Pros: "BA crews are always great. Also excellent that they don’t have those annoying M&S menus on LCY flights. I don’t object to paying, but it just slows everything down."

Pros: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Cons: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"

Pros: "On time, comfy seats and helpful staff members. Nothing else to ask"
Cons: "Nothing to dislike."

Pros: "On time, attentive staff"
Cons: "price"

Pros: "Nothing"
Cons: "Always late always charge for water that’s sad"

Pros: "Left a bit late, but not the airlines fault. Crew was friend, plane was ok."
Cons: "Nothing really."

Pros: "Crew did their best while sweating with the passengers especially prior to take off"

Pros: "On time good flight"

Pros: "Level of information"

Pros: "Will use the service again"
Cons: "Yes love the journey"

Pros: "Disembarking"
Cons: "Late"

Cons: "Everything was good"

Pros: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Cons: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."

Pros: "Absolutely nothing - and this was Club Europe"
Cons: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Pros: "Nothing - even in so called Club Europe."
Cons: "Cheapness and shabbiness in every respect. A sad downward spiral for a once impressive airline."

Pros: "Sort of on time"
Cons: "Buy on board menu poor Both sandwiches contained cheese Of the meat dishes all except one containing pork No indication of halal dishes Also several nut dishes The of the four confectionary offerings, three contained chocolate"

Pros: "It was a pleasant and smooth ride. The crew was friendly and responsible"
Cons: "There was only food and drink for purchase, no complimentary water etc. It was short trip and no problem for me"

Pros: "Fast security and passport control at both ends, Home in 30 mins after landing"

Pros: "Only good thing was that British Air didn’t crash us"
Cons: "British Air overbooked the flight; I checked in on time but there were no seat assignments left. I went to the gate anyway to try; the gate attendant kept me waiting for a seat so long that the gate closed. He was not nice. His colleague booked me on a different flight to LCY airport (instead of Heathrow). But that different flight got diverted to Manchester. So the fast that BA overbooked cost me an extra 6 hours and $140 to buy a train & tube ticket to get back to Heathrow. The fact that there was not a single smile among the staff, and I had to argue to even get on the second flight, is inexcusable."

Pros: "It was good."
Cons: "Nothing"

Pros: "All pretty good."
Cons: "I received an email before the flight telling me as the flight would be operated by another carrier there would be free refreshments - but it wasn't and there weren't. Rather odd."

Pros: "Efficient boarding."
Cons: "No complaints"

Pros: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Cons: "Heathrow need to build more capacity to reduce emissions and delays."

Cons: "Being charged for everything! Even a coke....really! Couldn't reserve a seat until 24 hrs. without paying extra ."

Pros: "Smooth & efficient"
Cons: "That you’ve to pay for everything including water"

Pros: "Good flight no complaints"

Pros: "The crew, all the way around were very attentive & courteous, food was great!"
Cons: "I was completely satisfied with this airline, would use again!"

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