Daily cleaning, installation of cabin HEPA filters on flights from Edinburgh
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 30h 50m
The cheapest ticket to New Zealand from Edinburgh found in the last 72 hours was $1,501 one-way, and $1,832 round-trip. The most popular route is from Edinburgh to Auckland, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $1,501.
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Scores according to KAYAK customer reviews
Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."
Pros: "Reliable service, clean cabin"
Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Pros: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Cons: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Pros: "Food, Entertainment."
Cons: "Harder than usually landing"
Cons: "No complain . It’s singapore airlines"
Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Pros: "Couldn't find a problem"
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Pros: "Entertainment excellent, cabin crew superb"
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Pros: "great crew service. my first time flying with singapore airlines. they delivered!"
Pros: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Cons: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Pros: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Cons: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Pros: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Pros: "The service and the flight to and from Narita Airport."
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "Great flight and entertainment options, friendly crew, free wine :)"
Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Pros: "Just a generic flight. Had nice movies but nothing special."
Cons: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Pros: "Hard to find lounge for bclass users"
Cons: "Old planes and screens."
Pros: "I got in some exercise during the delays and gate changes"
Cons: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Cons: "Headphones were not functioning properly"
Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."
Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."
Pros: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Cons: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Cons: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Pros: "Excellent crew, efficient processes and overall relaxing"
Cons: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Pros: "Attention to customer service and needs"
Cons: "Couldn't use my own headphones to watch movies"
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Pros: "Staff on board were lovely."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Pros: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Pros: "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
Cons: "Can't think of anything:)"
Pros: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Cons: "The entertainment was poor"
Pros: "It was convenient"
Cons: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
"It’s good, thanks for all team members"
Cons: "None all good"
Pros: "We really enjoyed this airline!"
Pros: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Cons: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."
Cons: "Lots of noisy babies / young children"
Pros: "Flight was on time, baggage was quick, got out of airport and on my way."
Cons: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Pros: "Every thing"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "The seats are comfortable; food is good."
Cons: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"
Pros: "Looks that it will depart on time"
Cons: "Middle seat"
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Cons: "Horrible service. The US part of the journey was fine but the rest was aweful."
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Cons: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."
Pros: "Friendly staff"
Cons: "The food was very poor"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "On general quite good"
Cons: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Cons: "Food poor- no variety"
Pros: "Leg space seat near the emergency exist. Courteous staff"
Cons: "Food quality could be better"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "Crew helped with my bags."
Cons: "Lack of film choice"
Pros: "The plane is very comfortable and the staff are friendly"
Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."
Pros: "Nice crews"
Cons: "No headsets to hear movies"
Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Pros: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Cons: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Pros: "everything was as expected from a world-class in the travel world."
Cons: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Cons: "Flight delayed Stewards were rude"
Pros: "Much better knee space. Excellent flight, good service..."
Pros: "Ground Crew was friendly and did adjust my seating."
Cons: "Food quality was average. More choices needed."
Pros: "Lots of space as the flight quite quiet. Very friendly staff."
Pros: "Seat space. Stevice. Terminal."
Pros: "It was nice service and hospitality"
Pros: "Food and entertainment"
Cons: "I miss my bag because the stuped worker. I arrived to my country without bag"
Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Cons: "delays with little information and compensation"
Pros: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Pros: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"
Pros: "Staff excellent"
Cons: "Seats that go flat so u can sleep on long flight"
Pros: "Safety of aircraft"
Cons: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Pros: "On time and the staff were very good. The food was not great, buy good."
Cons: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."
Pros: "Got to ride on a Boeing 747 Intercontinental!"
Cons: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."
Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Cons: "Food was not edible. Everything else was good."
Pros: "Cree was fantastic from check in to boarding"
Cons: "Drinks served before food"
Cons: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Crew was good"
Cons: "No entertainment at all, food was bad"
Pros: "Direct from SJC, not crowded"
Cons: "Guy in front of me was reclined whole time and very little room like that."
Pros: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Cons: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."
Cons: "Flight late"
Pros: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Cons: "No entertainment. Plane was cold."
Pros: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."
Pros: "The service was impeccable"
Cons: "It was a bit warm"
Pros: "We purchased seats with extra legroom. They were well worth the extra cost as we were very comfortable."
Pros: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Pros: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Pros: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Pros: "Food was good. The flight left on time. There were so many movie options."
Cons: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."
Cons: "The air on the plane was unable to be controlled."
Pros: "Cabin staff were pleasant and effective."
Cons: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."
Cons: "Air was stuffy."
Cons: "I was waiting over 1 hr for my suitcase...."
Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Cons: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"
Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Pros: "Since the flight was not full I could stretch out to sleep. I liked the extensive movie selection"
Pros: "Frankfurt to Cairo boarding was in organized gate 61 toilet not cleane 90% of the phone chargers in Frankfurt airport not working"
Cons: "Lufthansa is a big name must do something for that"
Cons: "Because my first flight took off late, my luggage didn't make it on this flight. It was not waiting for me at customs and I didn't get it until several days later."
Pros: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"
Pros: "On time"
Cons: "HEAVY PASTA DISH."
Pros: "The food, the staff, the plane"
Cons: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Pros: "The crew was nice."
Cons: "There were a lot of screaming/crying children on the flight, turning up the headphones to as much as I could bear did not eliminate the noise. I ended up developing a cold after the flight, it was not a great vacation."
Cons: "Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London."
Cons: "Less knee room than usual. Very cramped."
Pros: "Super staff!"
Pros: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."
Cons: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Pros: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Pros: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Cons: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."
Pros: "Professional staff and condition of the plane"
Cons: "Ran out of meal choices"
Pros: "Asked for wheelchair. People at the front desk very professional. Helped with elevator for elderly. Meal was good and our previously requested Asian Vegetarian meals were served."
Cons: "Lines for boarding not clear. Some were asked to go in the front and there was some confusion. Worst part - 3 family members were seated at different places and it was very difficult to make sure senior citizen travelling with me was alright, got food on time, took her medicines, etc. At the desk when I asked to be seated together, we were told to ask in the flight and in the flight they were unable to help."
Pros: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"
Pros: "Crew was fine. Food was ok."
Cons: "Delay, twice - before we boarded and then again after we taxied."
Pros: "Great crew!"
Cons: "Landing was very rocky."
Pros: "Seemed to have more overall room for a regional"
Pros: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Cons: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."
Pros: "Very good crew who were welcoming and attentive"
Cons: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"
Pros: "Premium Economy was very comfortable"
Cons: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"
Pros: "Friendly Crew"
Cons: "delayed for 2 hours"
Cons: "All good."
Pros: "Lovely staff"
Pros: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Cons: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."
Cons: "Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge."
Pros: "Good seats at back of plane"
Pros: "Getting off the plane"
Cons: "It is ridiculous to have elderly passengers made to carry heavy luggage up and down multiple steep stairways. This happened in Dublin, Edinburgh and of all places, Heathrow was the worst. There is no excuse not to have level walkways and Entrances to these large planes. Totally unacceptable given the prices we pay to travel."
Pros: "All the flight attendants were so friendly and helpful! Nothing"
Cons: "I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated."
Pros: "On time"
Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."
Pros: "Entertainment and amount of food and drinks served was adequate"
Cons: "3 different delays totalling over 2 hours then sat on the plan waiting to take off for another 30+ min with no regard to connecting flights, passenger confort, etc"
Pros: "The modern plane and comfortable seats, fast boarding with little queue"
Cons: "The new strange self check in and baggage drop proceedure"
Pros: "Par from below the flight was great as always"
Cons: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"
Cons: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Cons: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"
Cons: "Luggage did not follow me. Still without."
Pros: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Cons: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."
Pros: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Cons: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."
Pros: "Nice legroom in world plus."
Cons: "Wish there was live TV for sports."
Cons: "BA loaded drinks but no food onto flight. They "forgot". Paying only by credit/debit card is a time consuming nightmare. Without food, they were faster. Accept cash. Or allow pre-purchase online."
Pros: "Crew was great. Process of boarding and disembarking was fine."
Cons: "Space in regards to seating is inadequate"
Pros: "Good experience."
Cons: "Rude flight crew!"
Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"
Pros: "Left and arrived on time! Comfortable aircraft"
Cons: "We had to cancel flight due to Hurricane Irma change of flights from London. BA refused to let us rebook or change flight. Poor poor customer service! I will never fly BA again!!"
Pros: "There was sufficient leg room in seating."
Cons: "No drink or snack during flight. Made it seem like a cut-rate airline. Had to board across the tarmac and up the steps as if we were on a "puddle-jumper.""
Cons: "Boarding security very bad"
Cons: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Pros: "It was the beginning of school holidays so mobbed but we all got on the plane"
Cons: "Security at Edinburgh was tough for thise of us not used to the 'clear bag' policy. One steward (German guy? ) seemed to be in a permanant bad mood. And once we got to Heathrow, the jet bridge did not work, so we could see our luggage leaving the plane before we did!"
Pros: "Not much"
Cons: "The boarding crew from Edinburgh did not allow me to bring my carry on despite it being very light and within size restriction. They said this was because the plane was already full with others' luggage and could not handle my bag for safety. Had to shove my things in a Tesco carrier bag and in my daughters small backpack on wheels. The backpack broke later as it was not made to carry more than a few books. And to top it off, the suitcase I was made to check never made it on my connecting flight to Chicago. I am still waiting for it to be delivered 36 hours later. This suitcase is virtually empty. Well, it's actually carrying a pair of sunglasses and my phone charger. totally inconvenienced and the crew saved the plane from being dangerously overloaded by an empty suitcase. Absolute nonsense."
Cons: "The queuing process was not efficient, the packing of people on a shuttle bus was dangerous with the number of people squashed onto the bus and then we had to wait on the bus for quite a while for the determination to be made that the flight was ready. Once on the flight, the hanging flap that separates the first class from economy, was loosely hanging and rattled fiercely and on lift-off swung back toward our faces. We had to pay 4 pounds for a coke and weird coffee. Then we had to circle London while we waited to land because of the IT mess in London."
Cons: "Not many choices on direct flights from Edinburgh to Shannon our final destination. Waste of time having to fly to London first for a connecting flight"
Pros: "Good and professional services. This flight was a short one but everything went as expected."
Cons: "I don't like the LHR airport as the layout is confusing and too big. The shuttle between terminals are not easy to take."
Pros: "Going through immigration in Dublin and the flight over behind well managed"
Cons: "Security in Dublin is a bit disorgation going from the U.K. Into the US terminal. I lost my global entry card in the process and not much one could do with that process"
Pros: "Flight was comfortable. Reached 20 mins before time Leg space was ample."
Cons: "Lost my bag"
Pros: "It was a short flight, so didn't need much."
Cons: "Charged for food, even water. Boarding pass had one gate, but flight actually boarded from a different gate. No one there to tell us, no announcement. Good thing I checked board. No entertainment system."
Pros: "Everything on the flight was fine the crew was great and the seats had a comfortable amount of legroom."
Cons: "I was shocked to learn that my ticket did not include any check in baggage allowance. Plus the charge of £60 per bags for our travel party of three was just rude. I was also disappointed to Learn that BA would not honor my One World Saphire status in anyway and give me a free checkin."
Pros: "Clean plane, efficient cabin crew, very slick boarding."
Cons: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."
Cons: "Air conditioning did not work in my section of the cabin The entertainment center felt like a 1960s generation VCR, esp the navigation and video quality. The selection was terrible. Food was terrible and unhealthy. Toilet seemed to have an air leak, extremely noisy air being sucked down sink. Aircraft appeared old and obsolete."
Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Pros: "The flight was very good- nice that food was served even on a short flight- crew was very nice- everything was easy."
Airlines flying from Edinburgh have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Edinburgh
Masks required on board, masks provided on flights from Edinburgh
Social distancing seating
Middle seats unavailable to book on flights from Edinburgh
Testing for antibodies, testing for symptoms for flights from Edinburgh
Waiving of change fees. Search flexible flights from Edinburgh