Cons: "I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight"
Pros: "Great flight, service, food and crew."
Pros: "Service, food entertainment and catching up the lost time"
Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Cons: "Wifi was horrible. Selection of movies was weak."
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Cons: "Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route."
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"
Pros: "Great seats on the 787 dreamliner"
Pros: "The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me."
Cons: "The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)"
Cons: "Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable."
Pros: "Everything was fantastic!"
Pros: "good seat"
Cons: "rude crew and unsanitary bathroom"
Pros: "Suberb crew. Not obsequious, just helpful with good anticipation."
Cons: "I booked emrits but i was boaded on quants"
Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Pros: "Smooth flight and well managed. Coffee just not up to Australian standards."
Cons: "Did not know that we had to download entertainment app So consequently no inflight entertainment Pack in like sardines"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "Very smooth flight."
Cons: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."
Cons: "Couldn't get on the flight, thanks to the airline counter person."
Pros: "Friendly flight staff"
Cons: "Cramped conditions in economy but you get what you pay for"
Pros: "It got me home in one piece safe and sound, what more can you ask for."
Pros: "Upon confirming my flight I had received a middle seat. When I got to Sydney I was able to talk a host at the gate to see if she can move to an aisle seat. She did and it was at the front of the row with plenty of leg room. I couldn’t have asked for a better flight home."
Cons: "The mess other passengers made. Have some respect for yourself and the stewardess. I could only imagine the home some of these people Live in."
Pros: "Flight left on time, arrived 20 mins ahead of time. And great landing"
Pros: "I'm not sure the reason I wasn't able to change my food selection on QANTAS, but the site never allowed me. I bought the flight thru Justfly.com"
Cons: "Really unnecessary delays."
Pros: "The person who took my wifes wheel char all te way to the gate"
Cons: "The agent cabin crew member who forgot to help us with our seaating"
Cons: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Pros: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Cons: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Pros: "The staff was so attentive and friendly"
Cons: "The seats could use a little more leg room"
Pros: "In flight crew"
Cons: "Disregard for chosen seats and unwillingness to reinstate them."
Pros: "It was a smooth uneventful flight. We arrived on time."
Cons: "The distance between the seats has decreased substantially. Reminds me of a Jetstar budget flight. The food being served in cardboard boxes was Aldo a big shock. For the cost of a qantas flight I expected more comfort and better food served"
Pros: "Complementary food, movies, shows, and beverages"
Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Pros: "It was on time and very good service."
Pros: "Crew was kind, food was good"
Cons: "Very little legroom"
Pros: "Lots of room plane not full. LUCKY !!!! Crew helpful and pleasant"
Cons: "Took a while for me to figure out audio media system ??"
Pros: "Great service. Perfect flight"
Cons: "Entertainment system was not working at my seat"
Pros: "lovely stewards and stewardesses, most needed warm soft blankets"
Cons: "vegan food was awful and poor nutrition, cold, huge plane with light panels so high up in the ceiling that when and if you turned them on to read, it was bothersome and intrusive to others, poor choices of movies, few currents ones, seats, though leather, had been used too many times before me and were not comfortable, had to put my seat up so person behind me could eat aisles so small I could not walk and stretch if carts would being used, aisle handles don't raise so when my companions had to go to the bathroom, I had to ask the person in front of me to raise their seat!!?? Insufficient leg room better trip on my return mostly because of the plane, it was smaller and better seats..it was a 380"
Pros: "One of the flight attendants was not only friendly but interactive which was appreciated on such a long flight. They have a decent movie/TV selection."
Cons: "The headphones were poor quality so I would consider bringing your own to hook up to the port they provide. The food was mediocre but I don't expect a 5-star meal. The seats were not comfortable for 15 hours but I'm not sure I'd be comfortable in any seat for 15 hours."
Cons: "I was surprised that we were flying a different carrier than Emirates"
Pros: "The staff showed they cared about you comfort and tried to make sure you were enjoying your flight"
Cons: "All was great"
Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Pros: "The seating, streaming movie choice and food exceeded my expectations."
Pros: "Great entertainment, food, and beverage service."
Pros: "Loved the two cords in the seat behind me and the iPad idea"
Pros: "Landing with strong winds went well."
Cons: "No seat pillows"
Cons: "I did not at all like the fact that the Qantas supplied headphones did not come with an adaptor to convert my pwn noise cancelling earphones to stereo sound."
Pros: "Crew were great and service was polite"
Cons: "Seats are a bit uncomfortable...need more lumbar support and not much leg room but plane was not crowded so it was ok for the four hour flight"
Pros: "Short flight, and getting a meal made it go faster"
Cons: "Can’t really think of anything"
Pros: "The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor"
Cons: "On time boarding and availability of inflight entertainment."
Pros: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Pros: "Excellent service"
Pros: "The crew was great."
Cons: "Boarding was a little disorganised, the distance between seats is too small, and the food could’ve been better."
Cons: "No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies."
Pros: "Crew was very courteous and we had decent leg room for economy. Flight was on-time unlike Quantas"
Cons: "Food was not appealing but the beverages were great."
Pros: "Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!"
Cons: "nothing negative to say"
Pros: "Crew were amazing, food was delicious"
Cons: "Boarding was delayed with no explanation, we sat once boarded waiting to take off not knowing what the further delay was, ended up arriving and clearing customs an hour behind schedule. This is becoming more common with my flights with Virgin Australia."
Pros: "everything was good"
Cons: "a screen at the seat."
Cons: "despite being an international flight, there was no charging station in the gate or on the plane the food was subpar to competing airlines that fly the same route serious lack of entertainment options again despite being an international flight"
Pros: "Free wifi"
Cons: "Not much"
Pros: "As usual, punctual flight with friendly crew."
Cons: "boarding, takeoff and landing all late, and forgot to serve my row with snack..."
Cons: "Crew asking borderline rude questions, e.g., didn’t you hear..."
Pros: "First time trying the new inflight Wifi - great!"
Pros: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Cons: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"
Pros: "Fast flight"
Cons: "Delayed departure due to headwinds for incoming aircraft"
Pros: "The flight was smooth and we arrived safely and timely."
Cons: "The inflight entertainment was broken."
Cons: "In flight entertainment die not work for me..."
Pros: "Leave and Arrived on time"
Pros: "Nice ppl"
Cons: "Nothing it was great!"
Pros: "Free entertainment was a pleasant surprise. Luggage check-in was another, my luggage made it from Perth to Queenstown even though the 2 fights were separate bookings and changed from Virgin to Air New Zealand."
Cons: "NO legroom. Thank God for the short (3.5 hrs) flight. Tall people are definitely being discriminated against if we have to pay more for equivalent comfort."
Pros: "Friendly and helpful Stewards. Virgin Australia 1 free checked luggage is great."
Cons: "The queue for the loo was a bit ridiculous. Passengers were lining up in the isle besides our seats instead of waiting in thier seat for a vacancy."
Cons: "I could not check in, my e-ticket was deemed voided. Called BYOJet, could not fix. Got full refund because 100% not my fault."
Pros: "Food, crew was nice."
Cons: "Seat was terribly uncomfortable."
Pros: "We arrived safely and on time"
Cons: "This was the only airline you had to pay for a soft drink."
Cons: "Poor office counter skills of customer service. I could not use their online software through my cell phone, so as a result I could not add my additional luggage that I had, and still wanted to charge me 70 dollars for this."
Pros: "My trip was delayed for almost about 6hrs without any notification from you people. That was really bad taking into consideration I paid extra for sms just to be notified in case of any changes or so but you guys failed to do so."
Cons: "Was not notified about the delayed or changes to my trip. You made me paid for a service as mentioned above but was not received"
Pros: "The staff at check in really tried to help my family."
Cons: "The ticketing and upgrading of my families tickets wasn't possible apparently. Also baggages without a baggage allowance was very expensive."
Pros: "We know you want to make money. Have a heart and give us some more legroom. It’s cruel how you pack people in. It’s ridiculous. Luckily it’s a short flight, but, man, your greed is causing people pain."
Cons: "See above."
Pros: "Great customer service"
Cons: "my seat got changed"
Pros: "Helpful staff"
Cons: "Kids spilling drinks on me, no entertainment, no wifi"
Pros: "Service was great, aircraft okay"
Cons: "Would have liked a charging point on such a long flight."
Pros: "entertainment is good"
Cons: "surely the food can be better than half a muesli bar"
Pros: "the plane was only half full so we got to take up a whole row for each of my four family members, it was such a treat. we had travelled from bali in the early hours of the morning and spent some time hanging around darwin airport so we were very tired the extra room was very much appreciated. free light meal was also a nice touch and the free entertainment app was a bonus.."
Pros: "Check in awesome. Personnel awesome. Movie selection is limited and music seems to be all rock for young people. Could not find any classical music."
Cons: "The club at Sydney airport did not open until around 8:40AM while our incoming flight came in at 6:00AM. Needed club service upon arrival."
Pros: "Staff were lovely"
Cons: "Morning snacks were frozen and soggy"
Pros: "I liked the food, and friendly staff. Pilot landed plane very well"
Cons: "We all had to use one run way due to heavy winds and waited on the small plane with nothing to do. I didn't bring my ipad as virgin has always had a screen even if it be 4 from the roof of the plane, there's music with a headset. This plane had nothing at all, I choose virgin for the reason you generally get a good plane. My suggestion is to sell of the bad planes like this one before you loose the customers that trust you."
Pros: "On time departure"
Cons: "Beef dish was mainly rice with insufficient meat or gravy to flavour the rice and there were no vegetables. Entertainment selection was of little choice with documentaries that were not only unsuitable for children but in my opinion unsatisfactory for adults."
Pros: "The free snack us an unhealthy chocolate..ok for spinning freeinflight ad but insulting to the intelligence of customers"
Pros: "Nothing that I like specifically or I didn't use.."
Cons: "The food was awful, the chair was extremely uncomfortable, no other entertainment provided. The crew was freindly and good, but the food I just can't.... And the chair seriously is the only thing I hate the most... Got sore neck after the flight ugh"
Pros: "We got to queenstown a little bit sooner"
Cons: "They have crazy expensive fees for luggage if over weight..I will not choose them again"
Pros: "New plane."
Cons: "Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star."
Cons: "No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money."
Pros: "The crew were amazing."
Cons: "The cost to check baggage was very high and hard to complete ahead of time."
Pros: "Was a smaller aircraft and a spacious flight"
Cons: "No complimentary food or snack or drinks!!"
Pros: "The views when approaching landing was spectacular!!"
Cons: "The queues were long, the meals were sandwiches"
Pros: "Less expensive flight"
Cons: "Charging for tea/coffee/water is over the top."
Cons: "Charged $310 for one suitcase under 30 kg because not prepaid. No inflight entertainment system."
Pros: "the pilot greeted and said goodbye to everyone"
Cons: "they don't offer refreshments to everyone, you have to ask for them"
Cons: "Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again."
Cons: "By the time we paid for luggage fee and seat fee, it ended up to be more expensive than Qantas. Also, after our flight was cancelled due to weather, they were not very cooperative to take care of us - they put us on a flight two days later and didn't help us to get on an earlier flight on Qantas (their parent company)."
Pros: "Great entertainment options and excellent service"
Cons: "I don’t like that you can’t pick your seats ahead of time without paying a fee."
Cons: "We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets."
Cons: "Baggage and seating policy."
Pros: "Out Jetstar flight from Cairns arrived late and we had unacceptable assistance to make our connecting flight to Queenstown. Missed our flight. Rebooked ourselves for tomorrow. Cost us $1000."
Cons: "See above"
Pros: "Direct flight to Queenstown"
Cons: "This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana"
Cons: "Flight took off late. 7kg for a carry on is hard to do."
Pros: "No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage."
Cons: "See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again."
Pros: "This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I."
Pros: "Awesome and thoughtful service. On time. Saved a bunch of money! And the in-flight snacks were a worthwhile treat. Definitely buy the bundle - seat, bags and voucher for food. Otherwise, the little charges can add up. Oh - and my daughter accidentally left a personal item on the plane, although we waited for a bit, they found it and brought it to us. So thoughtful."
Cons: "No complaints about the airline. But very crowded! Lots of people are enjoying this airline!"
Pros: "Nice and smooth flight."
Cons: "I wished the seats were bigger a bit"
Pros: "the staff and the boarding process"
Cons: "Unexpectedly being charged a large amount of money for the luggage."
Pros: "Friendly staff at the airport"
Cons: "Flight was delayed, but no explanation was given. All they wanted to do is sell items to drink and eat. Even water was not offered to other passengers. Staff onboard was not friendly."
Pros: "Smooth quick flight!"
Cons: "Wish we had known you don't even get a free cup of soda, water, or coffee.. But a short flight so was ok... No frills, cramped, but ok for a short trip! (husband is 6.1 feet and couldn't put knees together in front of him)"
Cons: "seat area was dirty we took off and arrived late, partially because of wind but we weren't kept informed about what was going on."
Cons: "600$$$ for luggage"
Cons: "Baggage fees, but that is to be expected now"
Cons: "The airline attitude. Aggressive and punitive, Absolutively not even sightly friendly. Much worst than RyanAir."
Pros: "It was a good value for the cost"
Cons: "You shouldn't have to pay for the very basic...water."
Cons: "Just because we bought the luggage at the airport instead of online they charged us MORE THAN FOUR TIMES THE PRICE for our luggage. It ended up being more than the cost of two return flights combined!!!! Avoid Jetstar like the plague that they are."
Pros: "check in quik; flight early; decent price"
Cons: "very cramped; no frills"
Pros: "Not but that stood out that was good. The crew es nice."
Cons: "The seats are quite uncomfortable and everything including water is at an additional cost. The baggage is extra unless you are just taking the clothes on you back."
Pros: "Baggage fees are extremely high, about the price of an additional ticket. Kayak didn't do a great job at explaining how to secure multiple baggage pieces in advance. Kayak provided no information on meal/drink advance order/purchase options. This was my fort time flying this airline and I didn't know what to expect. We experienced a mechanical issue feat but the pilot was great at providing updates. We were later delayed due to another aircrafts gas spill on the tarmac. Again, great communication from the flight deck. We were able to make up the time. Baggage fees are extremely high, about the price of an additional ticket. Kayak didn't do a great job at explaining how to secure multiple baggage pieces in advance. Kayak provided no information on meal/drink advance order/purchase options. This was my fort time flying this airline and I didn't know what to expect. We experienced a mechanical issue feat but the pilot was great at providing updates. We were later delayed due to another aircrafts gas spill on the tarmac. Again, great communication from the flight deck. We were able to make up the time."
Cons: "The flight was 1 1/2 hours late. We didn't know we needed to pay for luggage. The allowance was also much less than on other airlines- traveling for 2 months made this a real surprise and made us shuffle things around at the counter. Awkward and we were able to carry the extra on so what was the point of the inconvenience. Kayak should have provided option to purchase at time of booking. Not even water included in flight."
Cons: "I was very upset to have to pay over 200 for checked luggage. Kayak never gave me the option to add a bag when I booked this trip. That would've allowed me to save money. I was very upset"
Cons: "Worst flight ever, no leg room, no free glass of water even, and got raped on luggage charges, won't fly with them again."
Cons: "They look like they are offering a cheap price, but then charge you $160 NZ per bag. Only 7k allowed per carry on & they give no leeway. Don't even get complementary coffee or tea. No leg room seats are so crammed together. Take another airline you will save in the long run."
Cons: "Got charged 160 for a checked bag because I did not pre pay ahead of time online. What a scam! Horrible experience. Was held hostage at the airport. Shame on you Quantas."
Pros: "Nothing. JetStar used unethical business practices to force us to pay $160 dollars for our baggage. Usually baggage costs $13. They clearly have pulled this extortion trick on customers many times before. We were left to choose between abandoning all of our clothing and souvenirs and other possessions, or paying them an absurdly high fee. So we didn't really have much choice. F JetStar. I'll never fly with them again. If you're smart you won't either."
Pros: "Hidden fees, terrible online mobile platform, crazy pricing (they told me to book baggage early so it's cheaper--my friends booked theirs the night after I did and paid less than half of what I did), bizarre processss, and a delay resulting from some sort of snack issue. Seats were uncomfortable as well. Probably the most stressful flying experience I have ever had."
Cons: "Had to pay a surcharge for bags that was not clear at the time of booking, was supposed to be "per bag" but the airline did us a favor and only charged us for one bag. While that seems nice, it's clear it's a bogus charge if rules don't need to be followed. One flight the baggage fee was $50, another was $160 - with these costs included they are actually more expensive than other airlines. Took an international flight and all food and drinks on the flight had to be purchased, pretty ridiculous that the airline does not include water over a three hour travel time."
Cons: "we landed in christchurch instead and I had to drive 7 hours to queenstown overnight to make it for the next day. it was awful. no compensation."
Pros: "Crew was friendly."
Cons: "They charged $165 NZD (~$120 USD) for one checkin luggage."
Cons: "Flight 2 hours delayed, which was as long as the flight duration (2 hour flight from Auckland to Queenstown). Charged us $70 per bag at check-in...we were told that because we didn't pre-coordinate our bags online we were being charged extra. Kayak made no mention of this policy when purchasing tickets or in the itinerary provided. The airline worker at the counter said mentioned "yeah this happens to foreigners all the time"...which makes it pretty blatantly a targeting scheme on foreigners who have no choice but to pay the inflated bag fees."
Pros: "Friendly staff"
Cons: "I didn't like getting charged for seats, meals, baggage. Jetstar Nicole and dimes you after you purchase your ticket."
Pros: "Flight was delayed because of not enough crew"
Pros: "Checking in was a breeze. There wasn't any door or entertainment we tried to rate. crew was very good."
Cons: "Was surprised that we had to pay for water. Seats were a bit tighter than most airlines. My husband and my arms overlapped in the seats."
Pros: "stunning scenery of the southern alps... which had nothing to do with jetstar."
Cons: "where to begin... 1) $455 in baggage charges. yes, you read that right. 2 tickets cost $150. bags cost $450. absurd. enough said. we were connecting from an international flight, 2 adults and a toddler. it's not like we had an obscene amount of luggage. 2) so i tried to buy an extra seat (we were traveling with our 23-month old son)... buying an extra ticket and baggage allowance with it would have cost $100 less than the baggage charge with 2 tickets. But they would not allow this. 3) they would, however, block the seat next to us for free, so it would remain empty for my son. So we were not allowed to buy it, but they would keep it free for us. 4) we get on the plane, and the seat next to us is not blocked... someone else sits in it. if the plane is full, that makes perfect sense... but the plane wasn't full.. there were 20 empty seats. 5) so my son is unhappy because he wants his own seat, we're crammed into a full row... and there's a completely empty row behind us. So I ask the flight attendant if we can move. She says no, not until after take-off... first person to get there wins. Really? So, thank you but no thank you to jet star. at every opportunity they might have had to make our trip easier... they failed. miserably."
Cons: "The carry-on baggage limits are small (one bag maximum as opposed to most airlines that allow one bag and a personal item). The fee for checking a bag once at the airport is insane ($160 AUD). Will never fly Jetstar again. Easily worth the extra few dollars to fly Virgin or Air NZ."
Pros: "Easy check in, on time flight"
Cons: "Had to pay for snack or drink Had to pay to check bag, could carry-on roller bag"