Find cheap flights from Christchurch to Munich

Pros: "Crew very helpful. Seat was very good, food excellent."

Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Cons: "A comfort kit on a ultra long haul flight goes a long way"

Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."

Pros: "Entertainment"
Cons: "Crew miss my drink"

Cons: "The seat covers looked worn and dirty. Needs an upgrade."

Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"

Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"

Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."

Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Pros: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Cons: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."

Pros: "The service is exceptional!"

Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."

Pros: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Cons: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Cons: "1 hour delay of departure"

Pros: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Cons: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."

Pros: "The Staff was very friendly."

Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"

Pros: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Cons: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."

Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

Pros: "Entertainment"
Cons: "Way too cold"

Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"

Pros: "Excellent service"
Cons: "Very poor on board entertainment"

Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Pros: "Crew"
Cons: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Pros: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Cons: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Pros: "Entertainment excellent, cabin crew superb"

Pros: "Service from Singapore airlines"

Pros: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Pros: "Food was good"

Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Pros: "Great flight and entertainment options, friendly crew, free wine :)"

Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Cons: "Food"

Pros: "We did not die in a hellacious ball of flame Aviation incident!"
Cons: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"

Pros: "The entertainment 100s of movies & Shows The very good portions just right"
Cons: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"

Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Pros: "Everything"
Cons: "Nothing"

Pros: "the service on the flight was the best I can ever recall having."

Pros: "Great food and plenty of movies. Friendly crew"

Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Pros: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Pros: "Extremely polite flight crew"
Cons: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"

Pros: "Friendly quality staff, good aircraft."

Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."

Pros: "Fast Boarding"
Cons: "Better Economy Class Seats"

Pros: "Seats comfortable. Entertainment was extensive. Food was good!"
Cons: "Landing was rough!"

Pros: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Cons: "It was impressive. Can’t yhink of anything."

Pros: "Timing of flight"
Cons: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."

Pros: "Crew was friendly. Comfortable."

Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."

Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."

Pros: "Everything was great"
Cons: "Nothing"

Cons: "Nothing i"

Pros: "The ground staff at Gatwick was friendly, helpful and efficient."

Cons: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."

Pros: "The cabin crew are helpful. the in-flight entertainment is superb."
Cons: "The selection of food, the seat is uncomfortable"

Pros: "Ease of checkin"
Cons: "Delayed take off Delayed baggage retrieval’s"

Pros: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Cons: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"

Pros: "Everything was very good"

Pros: "I got upgraded to business class"

Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Pros: "EVERYTHING"
Cons: "N/A"

Pros: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Pros: "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
Cons: "It does not fly to all the destinations I travel to."

Cons: "Did not get wheelchair assistance for my dad as requested."

Cons: "Entertainment system at my place didn't work properly."

Pros: "Pretty uniforms and good service: Polite, gentle, helpful"

Pros: "They were on time and excellent service all the way. It couldn't have been better."

Pros: "Food"
Cons: "N/A"

Pros: "Food is good"
Cons: "Need Indian tea"

Pros: "Crew"
Cons: "Very far gate, long bus ride to reach plane"

Pros: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Cons: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."

Pros: "The environment was good and clean The food was on time and fresh"

Pros: "Received a flight credit"
Cons: "Emirates overbooked the flight and we were bumped."

Cons: "Headphone was taken by crew the moment plane landed."

Cons: "I have to cancel on the counter because me and fianse donor have visa"

Pros: "Overall feeling on board, comfy seats and leg room, high standard of screen and remote control, free 2h wifi for all, quality of food and drinks"
Cons: "Crew could be more friendly. On my first flight I wasn't even asked if I would like to drink something even though not sleeping and waiting to be asked (I think my complete line was forgotten), there was no smile and kindness, when entering the plane 2 people in front of me did not need to show their tickets so I put mine away - of course I had to show mine a 4th time then and look for it. So annoying. They all look pretty but could definitely be more service orientated."

Pros: "Plane was the old type and not the new one that I got when flying out. Still the seats were comfy and reclined. Also the entertainment system has been updated and was brilliant."
Cons: "The food could have been in more regular intervals. I was very hungry by the time we got the turkey sandwich and chock chip cookie."

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Pros: "Really comfortable, good service."

Pros: "F"

Pros: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Cons: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."

Pros: "I requested a blanket for my Son and was told there was none available....."
Cons: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."

Pros: "Just the check in"
Cons: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."

Pros: "i like the food."

Pros: "Emirates is always excellent however the crew were not very engaging"

Cons: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."

Pros: "Fantastic service all around"
Cons: "Seat could have a more comfortable bottom and IFE was a bit dated"

Pros: "It was a nice flight"

Pros: "Everything else was good."
Cons: "Landing at JFK was not smooth. One of seat was defective."

Pros: "seats reclined nice, movie selection great"
Cons: "i didn't care for the manner in which you are charged for baggage fees"

Pros: "The crew could be less curt and more engaging. Coming from Guest Services in hospitality, leisure and tourism it is obvious that body language and sincere engagement stands out. That wasn’t the case for the Qantas flight."
Cons: "I was unable to checkin or select seats. Understandably this is governed by immigration laws and not airlines but on three attempts I was able to pay for the seats without a receipt only to learn later that the charge did not go through. A little bit of transparency never costs anyone."

Cons: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."

Pros: "- decent wine, fresh fruit, in-seat entertainment, smooth flight"
Cons: "- audio was buzzy, seats very thin, bathrooms not stocked with paper towels"

Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."

Pros: "Crew was amazing, food delicious, seats comfortable"
Cons: "Nothing"

Pros: "Crew were lovely. Boarding was quick. Flight landed early."
Cons: "Food was average"

Pros: "Crew were good. Better service than in business class"

Cons: "The frittata and the spinach was not the best meal, but the rest seemed really good."

Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."

Pros: "Food was surprisingly good and generous. Also nice to have snacks and small soft drinks available in the back at any time. The entertainment system had a good collection of movies."
Cons: "Seats should have a USB port for charging devices. Podcast selection was poor on the entertainment system and usually only had one or two episodes. Because podcasts are often free (or can be licensed cheaply) and require little storage, system should have last 20 episodes of the best 100 podcasts."

Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"

Pros: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Cons: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"

Pros: "The service and flight as total."
Cons: "No issues."

Pros: "Professional service.."
Cons: "Non.."

Pros: "everything about he flight was perfect"

Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"

Pros: "Excellent in-flight service"
Cons: "Nothing"

Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."

Cons: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."

Pros: "Quick!"
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."

Pros: "Very smooth, made it alive."

Pros: "Flight was late 30 mins"

Pros: "QANTAS were excellent."
Cons: "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"

Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"

Cons: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."

Pros: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"

Cons: "Flight was delayed"

Cons: "Delayed!! It’s hilarious.. He didn’t arrived on time"

Pros: "The second I boarded the plane i realised that Qantus Australia practices number one customer service. Every hostess greeted everyone always with a smile and politeness. The crew were simply fantastic. The new airbus 380 was very comfortable and a perfect flight. Amazing."
Cons: "The fact that my checked in luggage was lost and is yet to be recovered. Very disappointing, i hope its recovered as i don have insurance."

Pros: "The food is excellent. The flying attendant is friendly"
Cons: "The plane was very late"

Pros: "Nothing."
Cons: "I was not able to board the plane and was told that I needed to apply for ETA. I did and was not able to do it online. Then I needed to call the embassy about a required visa as a visitor. None of this was presented before. I have not traveled to Australia before, so I had no idea this needed to be done. As of now I am still at home trying to find a solution to this requirement."

Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"

Pros: "Flight was on time. Assistant at luggage drop off was very pleasant and helpful"

Pros: "Great business class hard product"

Pros: "Lots of room plane not full. LUCKY !!!! Crew helpful and pleasant"
Cons: "Took a while for me to figure out audio media system ??"

Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"

Pros: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Cons: "They didn't have as big of a selection of movies on their smaller plane."

Pros: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Cons: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."

Pros: "movie selection"
Cons: "Crew is not friendly or helpful Many times you couldn't get them. Serving process is very poor due to the process."

Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"

Pros: "Great service, great food"

Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."

Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"

Pros: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Cons: "Taste & selection for vegetarian meals were very poor"

Pros: "The staff showed they cared about you comfort and tried to make sure you were enjoying your flight"
Cons: "All was great"

Cons: "You cannot choose and secure your seat. I was not given the seats I was assigned at the time of booking. The food on quantas is also bad. Moreover, the flight attendants left the food in front of us for nearly An hour after service. I ultimately, in order to use the bathroom, had to remove my own tray."

Pros: "Double seats in Economy"
Cons: "Complete lack of separation between seats - minimal room. When the passenger in front reclined. It knocked my very small Qantas bottle over. Non existant leg room. A most Uncomfortable flight back to Melbourne Qantas take a look at Jet Blue. ..this should be your benchmark in Economy Travel...."

Pros: "On time"
Cons: "Food was nothing special. Cheese and crackers"

Pros: "Almost 17h is a LOOOONG flight, so it could have been awful... Thankfully it was not crowded, though, so I had a centre row to myself! Actually managed to get more than 4h of sleep. Loved the SkyCam, especially since we followed the full moon all the way."

Pros: "Entertainment Is always good"
Cons: "The five hour delay. Would have appreciated a phone call so I didn't have to get to the airport so soon. Food used to be so much better"

Pros: "Crew very helpful"
Cons: "Punctuality"

Pros: "The crew was really good"
Cons: "Perhaps seats just a bit more confortable. Overall a very good airline"

Pros: "The crew was good"
Cons: "The entertainment on the plane should be upgraded and wifi should be provided"

Cons: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."

Pros: "Gave me a bagel before landing."
Cons: "Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem."

Cons: "Lost 4 sets of golf clubs."

Cons: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"

Cons: "Major delay. No free beverages on board."

Pros: "Crew are helpful, attentive and friendly."
Cons: "Seats in Business Class are just okay, not great, but are completely doable for short flights."

Pros: "Crew happy and engaging, terminal 5 remains a very place to spend an hour or two."
Cons: "BA’s slide into low cost territory irks but less and less. People seem to accept buying food and rinks now and the mood always seems remarkably happy!"

Pros: "Friendly staff"
Cons: "Smaller plane required seat belt extender for heavier person."

Cons: "No free food nor drinks"

Cons: "Cold coffee."

Pros: "Big wide seats on this Airbus compared to the 7 hrs flight from BWI to London on the Boeing Dreamliner more like Nightmareliner"

Pros: "Flight not fully booked, able use a whole row for 2 of us."

Cons: "Flight was delayed. No refreshment. Very bumpy ride"

Pros: "Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok)."
Cons: "The curtain that cuts off premium economy getting swooshed across in front of us."

Pros: "It was only a 90 minute flight"
Cons: "I paid for the exit row and did not get it. Originally I paid for 10B and 10C which were on the exit row on the seating chart. They then cancelled my seats so I had to go back online and pick again. They wanted to charge me again so I called BA and got seats 10D and 10E which were also supposed to be exit row seats. They even asked me if my wife and I were physically able to follow flight crew instructions for the exit row. When we boarded we found out 10D and 10E were now the row in front of the exit row which did not recline. After being packed like sardines on the flight from Philly to London I was looking forward to some legroom. It could not have been any worse."

Pros: "Short flight w/o problems, timely."

Pros: "The boarding was prompt. The ground staff were helpful in ensuring that my through luggage had been loaded onto the connecting flight"
Cons: "There was no in flight entertainment, not even a water service after I boarded. They offered a meal purchase but since it was a short flight a meal wasn't necessary. At least a free drink of water should have been offered to the passengers"

Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"

Pros: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."

Pros: "We liked the airline we just had huge problems with our tickets. We were not booked correctly going or coming."
Cons: "When we checked in our tickets had been canceled and when we returned they change airports on us causing us to miss our flight"

Pros: "Amazing! Great customer service from flight attendants and it was a smooth travel. Loved it!"

Pros: "Nothing was bad. Take off to landing was great. Red wine was"
Cons: "Nothing"

Pros: "Excellent food and service."
Cons: "Seats were too tight on the A380."

Pros: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."
Cons: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."

Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."

Pros: "We were lucky we boarded early because i had reserved the seats in Premium economy and had a baby with us. That's the only good part about the journey"
Cons: "Horrible food No USB or charging ports in aircraft. The plane felt like decade old. Crappy seats with shitty monitors, reclining mechanisms Crew kept disturbing us for food when we were sleeping and kept serving us the meal we didn't order. When u hit the call button no answer! Ba missed our bags stroller and car seat. Thanks but no thanks BA. No one at athe counter to answer"

Cons: "Leg room"

Pros: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Cons: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"

Pros: "The plane got to destination earlier"
Cons: "No in flight entartaiment"

Cons: "I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication."

Pros: "Crew was gracious and professional despite long lines of frustrated passengers. I was very impressed."
Cons: "Meals were tasteless."

Cons: "No food, even water, without charge"

Pros: "Nothing more than ordinary."
Cons: "They charge you for everything, including water."

Pros: "The folded pizza was awsome. Lots of room was very comfterable."
Cons: "The crew was very rude."

Pros: "Nothing much"
Cons: "No beverages at all. Everything has to be bought apart from tap water... It's sick"

Pros: "Not a dang thing."

Pros: "Nothing to say"
Cons: "Too many Delays Very bad wheelchair service at Heathrow Airport Delayed Baggage Bad food options at American Airlines Flight"

Cons: "The first beverage service on the flight was 30 min before landing."

Pros: "Service with a smile! My bag didn't make it back from Heathrow to Newark but British Airways was on top of it. They apologized for the inconvenience and located my bag and I had it within 48 hours. I HIGHLY recommend this airline to everybody!"

Cons: "There was a short boarding agent that was not friendly or helpful while checking people in. We watched her bully a customer for walking up before being called up. Then we got to go and she looked at my bag and said it won't fit. She told a us to put it I the box, it fit. She was not happy. The case has been a carry on for five flights prior to this flight."

Cons: "the airplane was delayed for 40 minutes and then another hour detour up in the air so 1.40 minutes late arrival. No BRITISH AIRWAYS Bussines lounge at the airport"

Pros: "Absolutely nothing"
Cons: "Being trapped at Edinburgh airport. The incompetence of BA. The shocking state of their aircraft. Their inability to understand customer service."

Pros: "Not much"
Cons: "Old aircraft. No USB charger. Boarding chaotic. No entertainment or services, just packet of crisps."

Pros: "The crew s oustanding. They were courteous, helpful, very professional and made the flying experience a pleasure for my family. With respect to the Miami ticket agents, there are 3 people I want to highlight for excellent service. Denise, who courteously accommodated our family and rescheduled our flight as needed, another young lady who checked us in. She was sensitive to our party of 5 and was extremely pleasant. The check in process was chaotic at best and she helped make it a pleasant experience. The person is Diane, the manager at the Miami airport. She helped bring order to a completely disorganized check in process and ended up personally escorting us through security toe sure that we made our flight on time. Diane is an excellent leader."
Cons: "The check in process was completely disorganized, due to a cancelled flight from Miami to Heathrow the night before. And there were 3 scheduled flights already that people were checking in for as well. There had to have been at least 600+ people in line to check in, plus those from the night before. The Miami airport doesn't have kiosks for passengers to easily check in and bag drop, which doesn't make sense in such a large and busy international airport. That would have made a huge difference in this case. Also, we paid for our seats to select them prior to 24 hours and we ended up not sitting together."

Cons: "Would have paid dearly for a footrest"

Pros: "Clean and newer plane"
Cons: "Row 6 seat C (aisle)... The curtain for biz class needs a better hook so that it doesn't rest on the legs of the person in that seat (6c)"

Pros: "Good service from check till off the plane"
Cons: "Nothing"

"Delayed 2+ hours, missed connecting flight"

"Tv on the plain"

Pros: "I used frequent flyer miles for the tickets."
Cons: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."

Cons: "Smooth flight. Left on time arrived on time."

Pros: "One of the crew members seemed to have a chip on his shoulder. Most other were nice."

Pros: "Boarding was efficient and on time."
Cons: "The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket."

Cons: "Tried to cancel the flight because of an emergency but American only wants money."

Pros: "Crew was very good. Seating was bad"
Cons: "Bigger seats"

Pros: "Nothing"
Cons: "Foot room. Baggage room. Entertainment. Service"

Pros: "Good crew. Good movie selection."
Cons: "Seat 20D stereo plug on screen was very finicky, lost audio until I twisted the plug. Happened any time I moved the headset cord."

Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"

Cons: "Crew should be trained again in basic stuffs."

Cons: "We miss our flight due to immigration paper"

Pros: "Everything."
Cons: "Nothing"

Pros: "Flight left St. Louis on time,"
Cons: "My connecting flight was cancelled while I was in the air. Customer service was SWAMPED with cancellations with only a handful of staff to help. My plane was a mechanical cancellation so I received a food and hotel voucher. Trying to get another flight from LaGuardia to YYZ was horrible."

Pros: "The crew aboard the plane was very friendly"
Cons: "Food was bad. The gate personnel was incredibly rude"

Pros: "Service was poor and unconcerned about comfort or needs."
Cons: "The flight staff did not appear to want to do their job."

Cons: "The delay in boarding the flight in Chicago that made us miss our flight to Nairobi and has cost us a lost luggage which was checked in at Chicago and has not been located to date"

Pros: "Because he flight wasn’t full, the seat next to me wasn’t occupied, giving me a bit more space."
Cons: "Food was bland. Flight was delayed almost two hours."

Pros: "Friendly attentive crew"
Cons: "Paid extra for window seat in exit row-- but there was no window so the experience was like being in a dark space capsule. Very disappointing. At least there was unlimited legroom. Waited for 30 minutes to get luggage at LAX so giving it a low "boarding" rating"

Cons: "The flight was two hours late leaving which caused me to miss my flight to Prague. The notifications about the delay and next steps for rescheduling the second flight were delayed and sent to the wrong email address."

Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."

Pros: "Excellent and original Japanese foods"

Pros: "The meal was passable but the space to eat it made it very difficult."
Cons: "I dropped my Kindle and earbuds on the floor and there was so little room I was unable to pick them up! Anything I had on the floor could not be accessed because of the tiny amount of space. I would have to ask the passenger next to me to get up if I wanted to get my things."

Pros: "On time."
Cons: "This flight is AA, not BA. No leg room, no entertainment. Welcome to 2018."

Pros: "Excelente fiight"
Cons: "Door change from terminal D to terrminal E Flght departure delayed"

Cons: "Made me check my bag saying the flight/overhead bins were full and when I got on the plane- there was at least 15 overhead bins wide open (even above my seat). This is ridiculous after flying for 15 hours."

Pros: "CRJ 900s have more leg room than expected"

Pros: "VERY GOOD"

Pros: "Very nice, hot meal a bonus - didn't know we'd be given dinner :) Seats ok - leg room acceptable"
Cons: "Thought we were flying British Airways - even this survey says it's BA - went to wrong ticketing desk and was sent to American - had to let our friends in Germany know the change by email - worried they wouldn't get the email in the muddle of their night and they'd go to BA gate undead of American. It was a little disconcerting"

Pros: "not much"
Cons: "not much"

Pros: "The flight was on time, so no issues with that."
Cons: "Checking-in at CDG was very inefficient, it took forever, even though it was automated. Having to put my own tags on my bag is not great, especially if they fall out. No personal screen for entertainment on a transatlantic flights? Really -it's 2017? Food was really bad - all packaged snacks."

Pros: "Crew are saving a bad experience"
Cons: "Space are laughable Food is bad If I have a choice, I'll not take an american airlines for any international travel"

Pros: "On time, good food, good entertainment and comfortable seats."

Cons: "The long delay was terrible"

Cons: "Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that."

Cons: "Rude staff"

Pros: "Good food & movies."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."

Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."

Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"

Pros: "Food on time. Good Food. Good Entertainment like watching movies. Top priority for Diabetes or any other patients."
Cons: "Little guidelines for new comers especially while changing the flights."

Pros: "My two Grandchildren and Daughter and Son in Law were bumped from first class due to change in equipment. There was no refund or other compensation offered at the gate. Agent said to contact AA customer service."

Pros: "Fast, friendly service."
Cons: "N/A"

Pros: "Nothing"
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"

Cons: "No entertainment"

Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."

Cons: "I realize there is no beverage service on this flight . However, I was greatly surprised when attendant walked through cabin with a tray of water to wash down the biscotti she had passed out . Water was room temperature in a plastic cup . Not what I was expecting . I guess it's the thought that counts ,"

Pros: "Seats were fairly comfortable"
Cons: "No in flight movie"