Low season | March |
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High season | September |
The entire process was excellent! The economy sits are a bit snug so I'll have to be sure to purchase premier or business class next time but, other than that, food, service, attendants were exceptional. Gate agents and ticket agents too!
The entire process was excellent! The economy sits are a bit snug so I'll have to be sure to purchase premier or business class next time but, other than that, food, service, attendants were exceptional. Gate agents and ticket agents too!
Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Short flight so no entertainment, turbulence so no food service - overall flight as expected
All was good, the only thing was it didn't run on time.
The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!
Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.
United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska
They announced food service but then never came around. We also couldn’t land so kept trying to get to runway and then had to come up and go around happened like 3 times and cause the child next to me to start throwing up
Good food and entertainment options. Great Staff that were all welcoming and caregiving.
The recline on the seat in front of me came back so that I was staring at the top of the man’s head in front of me the whole trip. He refused to bring his seat back up twice every time he was instructed to do so and only relented when he had a tray of good in front of him. And then right back in my lap!!! Horrible man!! I complained to the staff multiple times, but no one would address the issue. Otherwise, it would have been a perfect flight.
Perfect. The flight was on time and the crew were very friendly and helpful.
Plane a little late departing, but not an issue. The pilots humour when he said “I will try to make up some time…. I know a few short cuts to Adelaide” made the passengers chuckle. This is what makes Qantas “Australian”.
I have never had a problem with flying Qantas, so this flight was the same as any other.
I was thrilled with the bottle of water, blanket, pillow, earphones, and little packet of toothbrush, toothpaste, earplugs. I was very satisfied with the meals and snacks and drinks. I alao was very grateful to have a seat that backs up against the lavatory, as it made it very easy to get to the bathroom without being jumped in line, as so often happens in the airplane. Of course that was just a random strike of luck, but it really made a difference.
Food was great. Customer Service not so much! Flight Delays.
The plane was delayed about 3 hours so anything else is immaterial
For a long haul, the flight was good. We left an hour late due to a seat in business class not working. But they made up time and we still got in on time or even early thanks to tailwinds. The crew was friendly. The meals were okay, nothing special.
Excellent plane, smooth boarding Friendly crew Clean flight till end Food can be little better
Our flight was delayed twice and after we boarded it was delayed again as they were searching for a passenger's small bag. We arrived in Hobart one hour later.
Great. Airhostess was amazing. Dinner a little spicy! Could have had a mention beforehand about that though
Christchurch (CHC)New Zealand
Mexico City (MEX)Mexico