Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Pros: "The crew was nice, the movie selection was good."
Cons: "More space in seats"
Pros: "Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome."
Cons: "The food was just ok."
Pros: "Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine."
Cons: "Seats were awful."
Pros: "The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!"
Cons: "It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end."
Pros: "Nice crew. Comfy seats. Fresh fruit was great!"
Cons: "food was poor seat was too cramped the seat in front of me was broken and kept reclining"
Cons: "unable to get assigned seat ahead of time. the only seat available was in the middle, getting uncomfortable to getting in and out. Economy on upper deck has only one bathroom that I leave the imagination up to you."
Cons: "Always a pleasure to fly with qantas"
Pros: "Crew was nice and ready to help"
Pros: "Flight attendants where quality in their delivery of service Food was good (Chicken salad)"
Cons: "Staff that maned the gate clearly a novice or untrained. His coworker seemingly not bothered if the job was done correctly or not. Resulting in multiple bags being lost. And not just mine, at least 4 people had baggage lost due to lack of care and attention Absolutely dier."
Pros: "Nice crew"
Cons: "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
Cons: "Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers."
Cons: "Flight was nearly an hour late leaving."
Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"
Pros: "For a coach flight it was pretty standard. I did feel the penne pasta that I had for dinner was a little lacking. Breakfast was good."
Cons: "Legroom seems to be getting less and less."
Pros: "Great entertainment and new release movies. Food was great"
Cons: "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
Pros: "Great support with wheel-chair assist."
Cons: "I paid to select aisle seating but upon board found out my seating was the middle seat."
Pros: "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
Cons: "Could be more of a range of movies to watch"
Pros: "Food and service were ok"
Cons: "Every other flight I had on my holiday I was give an exit row or extra seating as I am 6ft5in. Not with Qantas. I even lined up 5 hours prior to flight. Nothing special about this flight unfortunately."
Pros: "The entertainment is great and food is great. Some of the crew were grumpy but it is a lot of time for them."
Cons: "Headphone jack on the 747 was faulty."
Pros: "Very professional, nice crew, smooth flight. Loved the tail outside camera. Had fun watching that. Very enjoyable for such a long flight."
Cons: "Wasn’t thrilled that only salmon salad was left as a choice for dinner. Hubby can’t do salad, and I can’t do fish. Crew brought us some snacks."
Cons: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Pros: "Clean plane and polite crew"
Cons: "Left late and food was just average"
Pros: "Great services."
Cons: "When seat in front was pulled down for sleeping left little room for moving and was too squeezy and uncomfortable."
Pros: "I like food and service of crew members"
Cons: "Yes I like it"
Pros: "Best entertainment on the market, movies and music for all customers not only teenagers and families"
Pros: "Absolute top shelf service from checkin to de-planing."
Pros: "Economy cabin red-eye service Perth to Sydney included sandwich and drink soon after departure, quiet cabin with ample at-seat entertainment for those electing not to sleep on the way, and cold bottle of water immediately upon decent in the morning. Being from the US, the cabin and service level far exceeds domestic service offerings from the large US carriers. Value quickly exceeds that of low-cost carriers, especially as a checked bag is included."
Pros: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."
Pros: "The entertainment had a great selection"
Cons: "I would have liked another round of drinks. Also people were still walking around and to the toilet when the fasten seat belt sign was on..."
Pros: "Good cabin crew"
Cons: "Late again"
Cons: "They did not have vegetarian food in spite of my request."
Pros: "Better than expected selection of movies"
Cons: "Food was terrible and crew service was average Dinner - chicken salad that was soggy and barely edible and a bread roll, no butter and nothing else. Food was better on Bangkok Air 1 hour flight. Breakfast, a pastry in a box and a muffin on a serviette. No fruit or yogurt ... nothing else. awful Couple of times crew were rude to other passengers (not myself) but generally were not as happy, helpful as previous Qantas flights Smaller plane with less seatroom than my Emirates flight in the other direction"
Pros: "I flew over NYE and liked the complimentary sparking wine provided so we didn't miss out on the celebrations. Also food, staff and service was really good!"
Cons: "My preference is to not sit towards the back, but I couldn't check in online and there wasn't anything else available at the counter"
Pros: "On time dep and arr."
Cons: "Nothing specific."
Pros: "Faster service.. More attention to customers."
Cons: "Very bad service, entertainment and terrible food.. My food even had plastic in it.. Which I reported to the crew.. Please improve your standards."
Pros: "As I stated previously, I am blind and found the special assistance Qantas offers invaluable. Every crew member I interacted with was polite, thoughtful, warm, attentive, and extremely helpful."
Pros: "Great entertainment, food, and beverage service."
Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"
Pros: "The crew was attentive, the plane clean, snack bar"
Cons: "Not enough room to stretch a bit and stand on such a long flight."
Cons: "Airline just assumed we had access to phones and Internet and the know-how to be able to download the Q app for entertainment. We didn't and we had read the inflight magazine (old, tired and boring) on the flight on our first leg from MEL-SYD."
Pros: "It was a Qantas flight not an Emirates flight for your correct information."
Cons: "I was hoping to be on board an Emirates plane notQantas msybe another time"
Pros: "The crew was attentive and kind."
Cons: "On both my flights, vegetarian wraps were served. They were really unappetising."