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Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: Thank you for selected me became priority and the Sevice is good.Thanks again.

Cons: I don’t know yet.

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable.

Cons: The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing.

Pros: Good

Pros: The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again.

Cons: Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least.

Pros: Crew

Cons: Entertainment selection could have been better

Pros: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Pros: The flight was on time.

Cons: Check in was all mixed, no CE desk. The plane was about 60% full but they left the best seats with the most legroom, empty. When I tried to move she said it was only available for purchase, no upgrades even to the highest level of frequent flyer. I never saw the chance, stupid policy.

Cons: Delayed flight yet again

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Business class seats require improvement

Pros: Crew was friendly!

Cons: Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?