$1,170 Find Cheap Flights from Auckland to Costa Rica – Compare and Save

Delayed flight. Missed connection, AA put us on a later connecting flight. The connection flight was delayed 4 times and we had to deplane. Didnt get home until 3am, when I was supposed to be home at 8:30p. Zero compensation offered from American. I would not fly them again.

Crew was helpful and cheerful especially when they had no refreshments to work with. The plane was never serviced and had nothing but limited water and coffee onboard. For the price point, a concern of services.

We were upgraded to Business Class. So comfortable with great service and food options

We will be writing a long, detailed letter to corporate about our awful experience with American airlines.

Weather delay for 2.5 hours followed by half hour crew delay, did not have ginger ale, uncomfortable seats

Every employee acted as if they did not want to be there, from the counter door luggage check in to the gate agent.

Seriously, not displaying departure gate until very last minute is awful. Specially when you have to take an elevator and then transport to go to the sub-terminal. That’s awful in such a busy airport as Heathrow. And I cannot choose seat on this flight because it’s run by British Airways, even entering locator code.

All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.

A much better flight than our previous. The flight attendant took care of us and regularly checked in to see if we needed anything. Brought us drinks prior to the departure and then a couple more times. Totally makes the difference in how you travel when the crew is checking on their passengers. Great job on this leg of our trip.

Midway thru the 2 hour flight the entertainment system just stopped. I could get the map, but the movie and tv stopped playing. It seemed to be an old plane so perhaps it only a rare occurrence.