Victoria hotels in Burnside

Pros: Staff were very accommodating.

Cons: Couldn't bath due to improper plug size. Very hot - air conditioner exhaust tubing was disconnected and very loud. Booking online for this hotel did not alert hotel that we needed a pet room previous to our arrival.

Pros: Comfortable rooms and bed.

Cons: Cable TV was fine, but wished there was on demand or similar service for movie watching.

Pros: very nice place to stay

Cons: no

Pros: comfortable bed

Cons: no

Pros: Great staff , rooms ( we had 2 ) were nice , clean with good beds . This was a business trip would stay again no hesitation

Pros: Cleanliness and nice bedding

Cons: The stairs to our suite

Pros: Challenging times with Convid-19, the staff did an excellent job in looking after you & keeping everywhere spotless Lovely room with exceptional comfortable bed Will stop again the next time I am on the Island

Pros: Excellent staff, room was nice and clean, and good breakfast in the morning!

Pros: Bed was very very confortable, and nice and clean sheet. the person who was at the reception was very nice, she did a difference.

Pros: The price.

Cons: A bit outdated, but it was great price.

Pros: All staff are very kind and friendly. And they took us to garden!! I can’t say anything but thanks

Pros: The outside of the hotel appears dated but inside the rooms the furniture and carpet appeared new. The room had a flat screen TV and easy to access internet service. We were pleased. A great value for the money!

Pros: Location, size of room, staff, pub food.

Cons: Our air conditioner froze up about 11:30 midnight. The room rapidly became a sauna.78degrees F I spoke to the young lady who was very polite and sweet BUT her response was. Yes we know (or words to that effect)We are changing to a new system. No help.

Pros: Convenient location for visits to Jubilee Hospital

Pros: The location and the cleanliness of the rooms were fantastic.

Cons: Valet Parking costs about 40$ a day and parking next door which is a 5 mins walk costs 15$ a day. Courtesy bottled water provided only on the first day. Subsequent day no additional water bottles or coffee pods refilled in the room.

Pros: the breakfast was fair less than expected.

Cons: The breakfast.

Pros: Staff was very helpful and friendly. Hotel employee was our go to guy. He made our stay stress free and comfortable. You are lucky to have him.

Cons: No free parking or breakfast. The Ruby restaurant was average and expensive. Wish you had real glasses like all the BW pluses we have stayed in.

Pros: proximity to clinic

Cons: floors were very cold

Pros: The location was good.

Cons: The first room we had with a the requested king bed had a leak in it so we were moved to another room that only had a queen bed. We were informed that this was all they had left. This was not what I paid for.

Pros: The customer service was excellent. The accommodation grounds were beautiful. Nice to have a restaurant and a liquor store right right. We also loved that there is a big store right next to us.

Cons: We didn’t love the location in terms of night life but we managed. It was also not good for you to have so many homeless people or street people hanging around everywhere. As women, we felt unsafe walking around outside after dark. Too bad. It’s a beautiful area and we would have liked to take better advantage of that.

Pros: Good access to downtown as well as shopping.

Pros: location

Cons: breakfast was bad. fried bologna or something instead of ham or bacon ac was broken, leaking water everywhere, musty smell, there was a short, young maintenance man who was unfriendly and who was spitting in the parking lot in front of us, very rude

Pros: Friendliness of the staff especially the young gentleman in the breakfast room. Very pleasant. Front desk staff as well.

Cons: n/a

Pros: Location

Cons: They gave our room to someone else the 2nd night and they actually entered our room with a key- the staff I reported it to acted like they could care less - I would never stay there again

Pros: Convenient location. Close to everything

Cons: They do not offer not even a free cup of coffee. The restaurant inside the hotel is privately owned.

Pros: We really liked the pool.

Pros: Staff were very friendly. Rooms were large and clean. I had booked a room with two double beds and a kitchen and when we arrived we were given a king bed with a kitchen. The staff were very accommodating and changed our room quickly to a room with two double beds but no kitchen which was alright as we didn't need the kitchen. The kitchen staff were also very friendly and very accommodating.

Cons: It would have been nice if the hotel would offer a continental breakfast instead of having to pay for it. I also feel that since we had booked and paid for a double bed suite with kitchen and ended up with a standard room they should have refunded the difference but since we had prepaid they said they couldn't. I feel it was their mistake and not ours. We did like the room and were very comfortable.

Pros: Beds super comfortable and I enjoyed the hot tub

Pros: Good fòd

Cons: The parking is horrible. The hotel shares the parking lot with the Shark club. We ended up driving around 6 times with no luck.. we also tried their underground parking but could not get as it wasn't working.. very frustrating!!

Pros: Our bedroom smelled - bad! The window didn't open and the smell was almost nauseating. I'm not sure if someone had been smoking in there, or if someone had actually died. The staff were pleasant but often not at the front desk. There were sketchy people in the parking lot and in the lobby.

Cons: The room smelled so bad! It was clean but stank. And the windows don't open. I didn't feel safe in the parking lot but ultimately the car (and we) were just fine. The mattress & bed were clean but the mattress was well-used and not comfortable. The Shark Club downstairs didn't allow minors so that was useless to myself when traveling with kids. The staff were great - when they were available.

Pros: location... location... location..

Cons: The noise from the bar was a bit unsettling... too many outside people smoking right near the entrance

Pros: Location, with kitchenette

Cons: Kind of old, especially the elevator.

Pros: Location and amenities

Pros: clean room

Cons: nothing

Cons: Room was smelly and fridge was leaking on the floor. I put a towel down at night and the next day when I came back they had not moved it after supposedly cleaning my room. Would not stay again

Pros: Great location, pool was huge

Cons: Room was small, bathroom tiny, but still adequate

Pros: Open space. Good flushing toilets. Kitchen is actually a full blown kitchen.

Cons: The room had a kitchen, which is great. However, the odour remains of the prior guests who were enjoying cooking with curry.

Pros: Location

Cons: No free breakfast

Pros: The pool

Cons: Beds were VERY uncimfortable.. we had sore necks and backs. Plus their bedding was not thick or warm. I had to ask for more blankets.

Pros: I didn’t like anything about this property.

Cons: The rooms were super super dirty, the wall had black dirty marks on them, bathroom door didn’t shut, our room was overly scented, I was trying to nap, and my throat felt really sore cause all the scents, I went down to the front desk and explain to them, they puts us in another room, after sleeping there the first night, I woke up with swelling eyes, and woke up with a huge sore throat, I went down to the front counter again, and let them see my eyes, they were shock to see how bad they were, but did nothing, we had four people to our room and only two facecloths and towel had yet again I go to the front desk, cause the telephone didn’t work, and ask for more towels. Then our keys didn’t work, had to go get new keys I would say about 4 times a day, very ignoring, the back door was open, and anyone could get in, I seen people doing drugs and people homeless people this is, sleeping in the hallway very very scary, I would not recommend this place to anyone, over charge for dirty rooms. If o could had gotten another hotel, on short notices I would had, also they tell us breakfast including, but had nothing but hot water. And coffee,

Pros: Inexpensive, clean, mostly quiet, comfy bed and nice linens, good cable channel selection, responsive staff

Cons: Room doors slammed shut loudly, mini fridge made a high-pitched whine when running, restaurant still closed down

Pros: When i booked. The room it said. Resturant. When we got there. No resturant

Cons: Bed was soft. And plenty of pillows

Pros: Excellent location. Great pool. Awesome staff.

Cons: General upkeep.

Pros: It was an older building in need of some repair but it was clean and good value in a touristy city! Oceane at the front desk gave us great customer service and the housekeeping supervisor was vey accommodating!

Cons: Weak lightning in the bathrooms and wheelchair ramp around the side is uneven and unsafe for an older person! A stumble waiting to happen!

Cons: Pretty dated, breakfast was muffin and yogurt in a bag. Served its purpose as a bed but that’s about it. Old and run down.

Pros: Location and staff

Cons: AC too loud, bathroom showing age, toilet not flushing properly

Pros: Friendly staff, nice free breakfast, free newspapers, nice room.

Cons: Too far away from University of Victoria. :)