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Shenzhen hotels

Shenzhen hotels

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Low season January
High season May
  Average price (weeknight): $138
  Average price (weekend night): $160

cheapest month to stay

92%

expected price decrease

most expensive time to stay

691%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Shenzhen hotels

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Vienna Hotel Shenzhen Fuhua Road - Shenzhen - Bedroom
1
9.7 Excellent (6,378 reviews)
Overview Reviews
The Vienna Hotel (Shenzhen Fuhua) is an ideal spot for travelers wanting to discover the city. Free in-room Wi-Fi and convenient access to the Huaqiangbei Area make this hotel a fantastic choice. With Shenzhen Railway Station just 5km away and Bao'an International Airport only 34km away, transportation is very convenient. Being just minutes away from Hua Qiang Nan Metro Station allows guests to explore the city with ease. Meridian View Centre is approximately 4km away by car. After a long day of sightseeing, guests can retire to the comfort of the hotel. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling on business.
3.3 Mediocre
Pros: Location is ok. Room size is good.
Cons: Once I arrived to the hotel the receptionist informed me that my superior room is too small with no windows no Fridge no boiler trying to scam me, after a long arguing she start speak only in Chinese and I was very exhausted I agree to buy a VIP card for 198Rnb to upgrade my superior room to the one I thought is the superior room. Room is with a small window, room & corridors smell moldy very moldy, air condition in the room is ok but no air conditioner & dark in the corridors, bathroom in the room is too small, drawers are small and even not wide enough for the coats’ hanger, I had to ask for safty box in the room, receptionists are not helpful. I had my breakfast once food is medium low quality.
2.5 Mediocre
Pros: Nothing
Cons: There wasn’t English speaking staff when we arrived. We had to use translator to communicate with them. Room was smelling really bad, people had been smoking inside the room. I asked to change for the non smoker room as I was travelling with small child. They changed us to another room and fixed the smell problem with air freshener. After few hours another room was as stinky as first one. After 5th room we checked could get okay room to stay in, just okay. That was supposed to be “more expensive one”. I found all trashes from previous guests on bathroom and next to the bed. AC was also very old and poor quality. I would not recommend this hotel to anyone.
2.5 Mediocre
Pros: It was an comfortable stay but problem comes during conversation as the staff has very poor English it needs to be improved
8.8 Excellent
Pros: The price was perfect for the offer.
10.0 Excellent
Pros: the dedication spirit of the staff are professional.
Cons: no
6.8 Good
Pros: Good location. Big rooms.
Cons: Nobody can speak English well. Hotel staff said the King room is different from the description, and it has no window. They proposed an upgrade which cost 198 CNY extra. That means all rooms description can differ from reality.
5.8 Okay
Pros: Location near subway and not far from Futian checkpoint to go to Hong Kong
Cons: Staff at reception very unfriendly. No greetings, no good morning. They tried to give us a room with no window ! The photos showed there was a window . We had to ask for a manager after discussion we finally got a double room with a window. The check in process took 40 minutes !!! Never back !
9.3 Excellent
Pros: Very good value ; room has big space
Cons: The carpet looks old
3.3 Mediocre
Pros: Nothing.No one speaks english.Very bad experience
Vienna Hotel Shenzhen Aiguo Road - Shenzhen - Building
2
9.7 Excellent (1,302 reviews)
Overview Reviews
The hotel is located in the first branch of Luohu District in Shenzhen. The hotel is located in Shenzhen Luohu District, Patriotic Road, Bamboo Park, the hotel is located in the first branch of the hotel in Shenzhen, East side, east of Shenzhen Reservoir, west of Dadouling Mountain, south of East Gate Commercial Street, adjacent to Wenjin Port, and Shenzhen Railway Station in close proximity, 45 minutes from the airport by car, traffic is very convenient, the hotel uses the European style design, Decoration style classic, elegant, art, warm. The hotel is located on the 24th floor and has 223 luxurious rooms. The hotel has Chinese and Western restaurants, sauna and leisure center, billiards entertainment center, business center and other supporting projects
5.5 Okay
Pros: Location
Overview Reviews
This comfortable hotel is in Shenzhen. The accommodation is 1. 0 kilometre(s) from the main public transport links. Travellers will find the airport within 26. 2 kilometre(s). The establishment features a total of 180 bedrooms. Unfortunately, the front desk is not open 24 hours. Cots are not available at Shenzhen Vienna International Hotel(Xinzhou br). Customers will not be bothered during their stay, as this is not a pet-friendly hotel.
3.8 Mediocre
Pros: The location was ok, near a metro station
Cons: The air conditioning was not working. Difficult to sleep in 27 degree temperatures and 80%+ humidity. It was barely working during the day and at night it seemed to be turned off completely.
2.5 Mediocre
Pros: Third class service. Rooms are very small no windows. Worst ever experience very disappointment staying. Over priced I have to pay extra for room changing.
Cons: Everything I don’t like
8.8 Excellent
Pros: I can say perfect to stay for a week
Cons: Nothing tosay
4.3 Okay
Pros: Didn’t get a good service and the staffs there weren’t polite or happy! Showing unhappy face! The hotel used torned towels!
Cons: The staffs and Booking.com
8.3 Excellent
Pros: All... I am a loyal customer to Vienna hotel
Cons: Nothing
4.5 Okay
Pros: Location
Cons: No window and not value for money
7.0 Good
Pros: Location was good
Cons: The room cleaners at 8am arguing and shouting at each other outside my door. Very improffessional
2.5 Mediocre
Pros: They did not find my reservation and I was told my reservation was canceled..they charged double..terrible customer service...
8.3 Excellent
Pros: NA
Cons: The floor in room needs a bit of cleaning
Vienna Hotel - Shenzhen - Building
4
9.5 Excellent (1,414 reviews)
Overview Reviews
With a stay at Vienna Hotel in Shenzhen (Nanshan), you'll be a 3-minute drive from Shenzhen Safari Park and 9 minutes from Window of the World. This 4-star hotel is 5.8 mi (9.3 km) from Happy Valley and 7.3 mi (11.8 km) from Splendid China Folk Village. Rooms Make yourself at home in one of the 266 guestrooms. Dining Satisfy your appetite at the hotel's coffee shop/café. Business, Other Amenities Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Free self parking is available onsite.
6.8 Good
Pros: It is convenient as it is located in Shenzhen University City. It is good value for money.
Cons: I remember that the bed is too hard and the TV is not working.
6.8 Good
Pros: The location is close enough to the university.
Cons: Not so much clean, the cup they didn't clean it, the bedding also they didn't change every day, just tidying it. Too many smokers, they should prohibit anybody smoke inside the hotel.
7.5 Good
Pros: Very comfortable beds. Places to eat nearby. Good shower pressure. Good solid value for money. Staff have good attitudes - some can speak English too.
8.3 Excellent
Pros: Very comfortable room. Friendly staff. Good restaurants close by
Cons: The breakfast was not great. Very difficult to get a taxi
5.8 Okay
Pros: Close to market and many shops. University town metro is judt walk away.
Cons: While checking in, they mentioned the room does not have any window. Very smelly room with no ventilation.
5.8 Okay
Cons: Not sure the hotel is really designed for foreigners. Breakfast looked very poor so cancelled this and went to a local cafe (VII). What astounded me was that there was no safe in the room or available at reception so every time I went out I had to take a bag with my valuables - utterly ridiculous really. Reception staff struggled with English and with providing useful suggestions. It’s cheap so you can offset these grumbles against the price - I guess you get what you pay for.
8.3 Excellent
Pros: Breakfast was really good. I enjoyed Chinese cuisine a lot.
Cons: How to use free Wifi was not clear. Only staffs knew how to use it. Also, most of the staffs at the front desk cannot speak English.
8.8 Excellent
Pros: Convenient for the university campus, affordable, big and very clean room with a good shower and comfy bed.
Cons: Room phone didn't work to call reception to complain about very noisy neighbours at midnight. Thin walls meant I could hear them the whole night even though someone told them to be quiet.
6.8 Good
Pros: The hotel is well positioned close to the University, close to Subway stations and within easy reach of Shenzhen Safari park. The hotel was reasonably clean. The room Seamed small but had a king sized bed, comfortable chairs and a table plus a desk. The Bathroom was clean and tidy and met all my expectations
Cons: Front desk staff with the exception of one young girl identity FO 28. Had no other language skills other than Chinese and even communicating via a translate app was met with indifference The breakfast was appalling both the Chinese and the Westen Dishes were poorly prepared and on display cold. The restaurant manager and staff were not interested in assisting or nay feddback
Shenzhenair International Hotel - Shenzhen - Building
5
9.4 Excellent (7,016 reviews)
Overview Reviews
A stay at ShenzhenAir International Hotel places you in the heart of Shenzhen, within a 10-minute drive of Happy Valley and Window of the World. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
8.8 Excellent
Pros: Everything was perfect and the stay was very pleasant
Cons: Unfortunately, the hotel staff does not speak English, which makes communication very difficult
10.0 Excellent
Pros: Excellent service, friendly staff
9.3 Excellent
Pros: 24 he Gym, gym staff are at tentative to guest needs.
Cons: Swimming pool not good for exercise swimmers.
10.0 Excellent
Pros: Breakfast are very good. Bed are very comfortable.
7.5 Good
Pros: It’s near shopping centre, convenient for shopping and dining.
Cons: Not directly connected with the underground railway.
10.0 Excellent
Pros: Everything
Cons: Good Hotel
10.0 Excellent
Pros: I like the staff and the hotel very clean
5.8 Okay
Pros: The position was good, just 10 minutes car from Coco Park, but anyway you have to take a car if you want to go somewhere, because downstairs at the hotel there is nothing.
Cons: I was expecting much more because the score on Booking is 8.6, but actually this is an hotel which score should be no more than 7.5. I booked a non smoking room, but when I entered the room a strong cigarette smoke smell was spread all over, so I asked them why? and they said that if people want to smoke, they let them smoke, just need pay few hundreds RMB: that's just too bad. The reception people is not speaking good english, they need the supervisor to assist them. The room looks quite old and it is absolutely not deserving 8.6 score on booking. It was also not very clean. All in all for this money you can find much better place in SZ.
6.8 Good
Pros: Good
Cons: Wifi, Staff
9.5 Excellent
Pros: large room, clean, staff super friendly, shopping mall across the street and a cool airplane theme!:)
Cons: the breakfast buffet is still typical Chinese although they have an English/American cook there. Which they had more European styled breakfasts.
Grand Hyatt Shenzhen - Shenzhen - Bedroom
6
9.3 Excellent (3,685 reviews)
Overview Reviews
A premier high end corporate leisure city hotel located in the heart of Shenzhen's district of Luohu. The hotel features dramatic architecture that encompasses modern and informal elegance.
6.3 Good
Pros: Room is very spacious.
Cons: The room has a very unpleasant smell. Wouldn't stay there again just because of this.
9.0 Excellent
Pros: celebrating my friends bday & hotel offered a complimentary bday cake & Bday decoration . Much appreciated
Cons: its hard to get a taxi outside hotel. staff are very helpful for using an app to found us a taxi
9.5 Excellent
Pros: Pros: Excellent, excellent room. Room size was big - automatic blinds, big bathroom / shower room, separate space for toilet (automatic!), and room itself was big. TV and movie choices were very decent. Room was on 17th floor but felt a lot higher, with excellent views. Location is good - right next to shopping mall and Heytea! Just a couple of minutes taxi ride away from LouWu Station as well. Bathroom is glassed panelled with no locks; might be more suited for couples but no complaints.
Cons: Cons: Staff upon check in were okay; couldn't initially find my booking but it was fine after showing him confirmation. Just didn't seem very friendly. Staff upon check out however, was excellent. Good smiles, very well mannered and no issues at all.
9.3 Excellent
Pros: Beautiful views, outside pool. Amazing Japanese style robot toilets with heated seats! Breakfast is on the 32nd floor and one of the best I have ever had
Cons: If you are scared of heights it’s not the hotel for you. You have to wear a stupid hat when u swim
10.0 Excellent
Pros: The location is great, all the staffs here are very friendly
Cons: The breakfast could have been better, not many food choices as other 5 star hotels, but overall the whole journey is wonderful for me
8.8 Excellent
Pros: We liked everything it was the best place ever my family loved everything we will be back .I will spread the word of this hotel to family and friends.
7.0 Good
Pros: Views/ Bathroom / Bed / Mini Bar
Cons: Complicated lobby on high floor / Didn't feel cozy / Very much geared wealthy Chinese
9.3 Excellent
Pros: Overall staying experience was perfect, especially the concierge put in a lot of effort to help us out. Good work Webster is the person that gone the extra mile to help us make our ferry ticket reservation at Shekou-HKIA.
Cons: NA
10.0 Excellent
Pros: Near HK borer crossing
Cons: Lobby on 33rd floor
7.5 Good
Pros: A pretty good hotel.
The Langham, Shenzhen - Shenzhen - Building
7
9.3 Excellent (2,731 reviews)
Overview Reviews
With a stay at The Langham, Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Happy Valley and Happy Coast. Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
4.5 Okay
Cons: The room is very small for a 5 star hotel. The reception staff are rude and not professional.
10.0 Excellent
Pros: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.
Cons: Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.
9.5 Excellent
Pros: Amazing staff. Very comfortable rooms.
9.5 Excellent
Pros: Great place, the personal on-site were really friendly and helpful. Great service from restaurant and bars staff. The room was clean and in really good conditions, the staff took care of all details at every moment.
9.5 Excellent
Pros: Staff. Great service.
Cons: The club lounge was a bit noisy as there were quite a number of children running around.
8.8 Excellent
Pros: This branch in my eyes is the best and been to every langham include London and USA (most) , food is good most staff is great . And they really try there best to make you happy .clean nice rooms and good facilities
Cons: The problem start when u will need help with a problem . They will try to help you but usualy they solution will not be good For you . No matter how they will find a way to make you angry even not intentional . Example I asked the concierge for help with a charger for my laptop it became a nightmare when it fact everything should be simple , shame destroy the whole experience . Also even the rate is good there are great hotels in shenzhen not short then this .
10.0 Excellent
Pros: Everything! This was my second stay in the club suite and they welcomed me and remembered me. The service, food, rooms and facilities are out of thkd world!
Cons: Nothing
10.0 Excellent
Pros: Helpful staff Extremely clean
Cons: The buffet was not replenished regularly during afternoon tea and there was no staff at the bar downstairs at the pool. At breakfast I ordered the vegetable and cheese frittata. It took 20 minutes and when it came it was scrambled egg whites - no frittata, no vegetables or cheese.
10.0 Excellent
Pros: Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing.
Cons: A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
8.3 Excellent
Pros: The Langham Club design on the 22nd floor has the feel of a club; with a modern European pared back design, making full use of natural light from double height ceilings and views of Shenzhen Bay.
Cons: Our room smelt musty and of stale smoke, despite it being a non/smoking room.
10.0 Excellent
Pros: Convenience of the location
Cons: Humid in ShenZhen
The Ritz-Carlton Shenzhen - Shenzhen - Bedroom
8
9.3 Excellent (2,655 reviews)
Overview Reviews
Experience the center of luxury, the center of business your home away from home in the hustle and bustle of Shenzhen and enjoy the tranquility at The Ritz-Carlton. The Ritz-Carlton, Shenzhen redefines the meaning of impeccable personal service and contemporary elegance.
5.8 Okay
Pros: Staff service is good
Cons: It’s very old and the room has smell. Not up to the standard of the brand
10.0 Excellent
Pros: An amazing stay in Ritz-carlton. We were a group of 13 Friends coming from Hong Kong for the week-end. Room are very clean, spacious and sound proof. Spacious bathroom too. Great outdoor pool area, peaceful and green scenery which make you feel like in South East Asia. Spa beauticians are very professional and thoughtful, I strongly recommend the 60 min. custom facial treatment. Hotel also host a hair saloon. Hotel lounge on 23rd floor provides good quality food and drinks and offers a unique view on pool and Shenzhen heart city. (Close to Coco Park, to enjoy outdoor night life). All staff from Check In, to Spa; Lobby Lounge and Door Keeper have been caring and dedicated to all our requests.
Cons: A short cut (few seconds) in electricity supply took place, immediately backed up by Hotel own power supply. All staff have been very nice in explaining the situation and maintaining hi service standards. Thank you for great professionalism!
5.8 Okay
Cons: staff informed us to wait for 20-30min since the room is not yet clean.
9.3 Excellent
Pros: Fantastic breakfast, great views, friendly staff
Cons: Spa could be better
9.3 Excellent
Pros: This is the second time we stayed in the hotel. It still provides very good service, clean and comfy room. I really want to say thank you to Jack (Hotel Manager) for he prepared a birthday card and a cake, and a bottle of red wine for us when he knew that it’s my husband’s birthday.
10.0 Excellent
Pros: The whole experience was memorable. The club lounge staff is amazingly welcoming and helpful.
10.0 Excellent
Pros: Beautiful place. Level of service and facilities well maintained as expected. Our room was still being cleaned when we came back from lunch. I guess for that, Jason the manager upgraded us into a primier suite and emailed to apologize. This kind of commitment to customer satisfaction is not often seen these days, and I'm impressed. Definitely looking to come back often. Thank you all Ritz team.
Cons: Some staff seem in need of further training, in terms act up to Ritz-Carlton level. But generally acceptable and very willing to help.
10.0 Excellent
Pros: I rated excellent in every aspects. My family want to stay in Ritz Carlton whenever I stay in shenzhen.
10.0 Excellent
Pros: The staff is amazing. The food was excellent. The service was top notch. The rooms were clean, spacious and beautiful. The staff goes out of their way to remember everything you may need and is warm and friendly. It was truly the best stay I have ever had a Ritz Carlton.
10.0 Excellent
Pros: Everything
Cons: Nothing
Intercontinental Hotels Shenzhen - Shenzhen - Building
9
9.3 Excellent (2,643 reviews)
Overview Reviews
Experience a fusion of cultures at this chic urban resort hotel set in the heart of Shenzhen’s Overseas Chinese Town. Blending Spanish-inspired elegance with modern design and time-honoured local traditions, the hotel offers a comprehensive range of recreation, dining and meeting facilities accommodating the needs of leisure, business and conference visitors.
10.0 Excellent
Pros: The hotel location is very good. Very near to Window of World, Small China and China Folk Village. We had enjoyed very good buffet in the morning.
Cons: Maybe no
9.3 Excellent
Pros: Wonderful Swimming Pool
9.3 Excellent
Pros: Katrin is wonderful - thank for her very much. Great Hotel - everything is very wonderful, I liked all the stay.
Cons: First room - was noisy from outside, because of some event in the park. Also some strange smell in the room. I asked and room was immediately changed to new.
10.0 Excellent
Pros: Service is just great Environment is so good, my favorite gateway from HK
Cons: nothing
10.0 Excellent
Pros: Great staff. Very good facility. Amazing food (all options). The pool is Very nice. Third time in the hotel. Very good coffee.
9.5 Excellent
Pros: Big room which is big enough for two boys, good service, responsible staff esp in the swimming pool. super nice for outdoor swimming pool. My boys really have fun in there.
Cons: Only need to improve to add USB Charing
9.5 Excellent
Pros: The Restuarant had a wide variety
Cons: Nothing
10.0 Excellent
Pros: Excellent services and environment, nearby the MTR, very relaxing for family members, many thanks for special arrangement of the Birthday Cake for my husband, will book again and introduce to my friends !
7.0 Good
Pros: The hotel pool is simply amazing. We choose IC over FS this time as our daughter enjoys swimming so much, we wanted to have options for swimming. It was truly no disappointment and the family and I thoroughly enjoyed our time at the pool!
Cons: The pre-arrival and check-in experience was all but great. We had a few requests for our stay as our 3-year-old daughter was with us and not a single one of our requests were dealt with within satisfaction. Not even any suggestions were made and we were simply met with a 'no, can't do' every single time. Even during our stay we had a few issues that weren't handled within expectations. A simple example: walk in the club lounge and ask for a juice for our daughter and the answer was 'we don't have juice at this time'. No follow-up, no other suggestions just a simple 'no'.
10.0 Excellent
Pros: The hotel has exceeded my expectations. My room was beautiful and clean w a perfect balcony. The staff was so kind and always willing to help Thanks Christine Kasola, Bastien Ville and all! I will definitely come back on my next trip to Shenzhen
Four Seasons Hotel Shenzhen - Shenzhen - Building
10
9.3 Excellent (2,514 reviews)
10.0 Excellent
Pros: I love, love, love, staying in a club room at the 4 seasons Shenzhen. The staff in the club are fantastic and you are welcomed back like an old friend. They are so well guided by the wonderful Ivonne and it is my go to place when I want some luxury and relaxation.
Cons: Nothing
10.0 Excellent
Pros: The ground floor manager Joseph Choi was very hospital and took very great care of us during our stay.
10.0 Excellent
Pros: Four Seasons honestly has the best team. I celebrated my 26th birthday at the hotel and I was given a free upgrade to the Junior suite with all the Executive Lounge benefits. The Guest Experience Manager Aggie Liu went above and beyond to make the day a memorable one for me. There were balloons in the room when I arrived as well as rose petals, a fruit platter, a personalised cake and a hand written card from Aggie herself with a birthday poem written inside it (that rhymed). What's more, I came to the hotel with my boyfriend and Aggie took a photo of us by the hotel lobby upon arrival. We had gone out during the day and by the time we had returned to the room in the evening, that same picture we took in the lobby had been printed and placed into a cute wooden frame standing by the bedside table. It was truly overwhelming. Aggie checked on both of us throughout the entirety of our stay repeatedly and she is really a great conversationalist. We were chatting for over half an hour in the Executive Lounge while my boyfriend was taking a conference call and I didn't even notice how much time had gone by. Aggie is an incredible person and suoerb employee and she deserves the world's biggest raise for her attention to detail and her ability to make every person's experience feel so personal and special. This has now become my favourite hotel group. Everything from the internal decor to the facilities to the outstanding staff and ideal central location makes this hotel an ideal choice. And shout out to Joseph, another incredible human being with a great sense of humour and overall positive vibes that just make you smile. I love the Four Seasons! I will be back for sure!
Cons: This is really the perfect hotel. I honestly have no complaints although it would be amazing if there was an infinity pool on the roof! That would just give the hotel that extra wow factor it more than deserves.
9.5 Excellent
Pros: This is a four seasons hotel so you cant go wrong. Very good but expensive
9.5 Excellent
Pros: The staff just go above and beyond in helping with directions, recommendations, providing help when you encounter problems with local uses etc. just a wonderful hotel
Cons: Nothing
8.0 Excellent
Pros: Great service
Cons: Long waiting time
9.3 Excellent
Pros: Great facilities, good location and helpful staff.
8.8 Excellent
Pros: Location
Cons: Small bef
9.3 Excellent
Pros: Staffs remember me and my favorites during breakfast. It is a very nice experience for me.
Cons: Some people do not put on a cap in the swimming pool. But staffs did not guide them.
6.8 Good
Pros: The staff was very friendly and helpful
Cons: The cleaning of the sets, chairs ,and carpets in the lobby’s weren’t in proper situation
Lvgem Jin Jiang Hotel - Shenzhen - Bedroom
11
9.3 Excellent (2,096 reviews)
Overview Reviews
With a stay at LVGEM Jin Jiang Hotel in Shenzhen (Futian), you'll be a 4-minute walk from Happy Coast and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 910 square feet (85 square meters), including conference space. Self parking (subject to charges) is available onsite.
7.5 Good
Pros: Good location, Room is clean, Friendly staff
7.5 Good
Pros: Terrible breakfast just serving Chinese food, there's no any Starbucks close to the hotel
Huaan International Hotel - Shenzhen - Pool
12
9.3 Excellent (1,765 reviews)
Overview
With a stay at Huaan International Hotel in Shenzhen (Luohu), you'll be within a 5-minute drive of Huaqiangbei and Dongmen Pedestrian Street. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
The Venice Raytour Hotel Shenzhen - Shenzhen - Building
13
9.2 Excellent (4,356 reviews)
Overview Reviews
With a stay at The Venice Raytour Hotel Shenzhen in Shenzhen (Nanshan), you'll be within a 5-minute drive of Happy Valley and Window of the World. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 1540 square feet (143 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: Majestic atmosphere ! Love the Venice theme and the Venice style dressed concierge! Excellent rooms, Excellent food, Excellent breakfast. Massive indoor and outdoor swimming pool, perfect sport gym. I have been in many high value hotels in downtown Shenzhen, but this is the best ! Easy access to the metro, right next door, next to a neat shopping mall. And the Personal, very friendly and very good English ! My compliments!
9.5 Excellent
Pros: good location
10.0 Excellent
Pros: Beautifully decorated hotel has a soothing, charming atmosphere. Comfortable bed, soft feather pillows, lovely view from the balcony, convenient location. I'd stat here again.
8.0 Excellent
Pros: Staff from luggage dept is very helpful. Help me to receive delay package and transfer to my client ! Very appreciate !
Cons: I have joined the hotel member to benefit advantages. But when I checked in 09/07/19 night the front desk staff said all benefits were cancelled ( like welcome fruit & drink) and the system for member registration was broken. So if I want to accumulate the points I need to check with front desk next day morning. 11/07/19 night, I checked again with front desk if the points were well accumulated, they said I need to come back next morning to check with member service dept. 12/07/19 morning, the day I check out, I got my welcome drink and fruit. And it's the same staff who helped me the check-in and told me all benefits were cancelled.
8.8 Excellent
Pros: location
Cons: air conditioning
6.3 Good
Cons: The bar at pool side is cheating. Quite expensive liquor with mostly ice inside. My friends from Switzerland and I feel disappointed.
9.5 Excellent
Pros: Staffs are great. They helped me a lot when I stayed in the hotel. I recommend staying at this hotel.
Cons: I want some outside area can stay. Maybe I don't know which part can go; I hope I can get the guide next time.
8.0 Excellent
Pros: It was a fourth time i book in this hotel . The hotel have a good location just 5mn walking to the windows of the world . Shopping center near to the hotel with all stuff for shopping and eating . Have some leakage on the bath tube , when I processing to check out the staff offer me a discount .
Cons: Not so many choice on the breakfast , the pastry was not very good and the choice of fruits are limited . The staff not offer to serve the coffee when you are on your table , you need to go yourself .
The St. Regis Shenzhen - Shenzhen - Building
14
9.2 Excellent (1,784 reviews)
Overview Reviews
Nestled within the famed Luohu District Financial Center, whose trademark silhouette dominates the skyline of the city's renowned Special Economic Zone, the landmark St. Regis Shenzhen is ideally positioned atop an exclusive business and shopping podium.Our 24-hour Concierge Desk reveals our commitment to bespoke service while three dining venues and a wine bar offer epicurean excellence. When united with an indoor swimming pool, fitness center, and Iridium Spa, uncompromising living is guaranteed.Our 290 elegantly appointed guest rooms, including 33 suites, present myriad custom amenities, from 3D LCD televisions to signature St. Regis beds. Moreover, every experience is elevated by St. Regis Butler service, available any time, day or night.
10.0 Excellent
Pros: Everything, very comfortable and impressive views
Cons: A little bit kitschy, but just a tad and that’s ok
10.0 Excellent
Pros: Great pianist playing and single in the hotel bar. Amazing experience!
9.5 Excellent
Pros: It’s a magnificent luxurious hotel located in the upper floors of an iconic skyscraper. The architecture, design and deco of all areas are superb. Views from the rooms/restaurants are breathtaking
Cons: The staff is super friendly but not prepared at all to serve at a St. Regis. Service is slow and the level of the English spoken was poor. The hotel looks international, but it is not. You crash against the cultural barrier every time you interact with anyone inside the hotel.
7.5 Good
Pros: This hotel locates in one of the tallest skyscrapers in Shenzhen, and it's quite convenient to get access to the shopping centers and entertainment places which is just 2 minutes walk away.
Cons: I booked an Allure suite for 2 people. I think the price is a little bit too high when considering the facilities in the room. For example, the toilet isn't the Japanese automatic style. Moreover, I think they gave me a room for 1 people since I only found one pair of slippers and one piece of welcome treat in the room.
10.0 Excellent
Pros: The bathtub and night view and spa mode settings = perfection
6.3 Good
Pros: Cleanliness
Cons: Accessibility within the building which house the hotel
8.0 Excellent
Pros: The hotel is situated at the higher levels of this 103 stories building, so it gives fantastic views of Shenzhen city, and over-looking the river divides mainland China and Hong Kong. Luxury and quality fit-outs, high tech Ipad control of in-room lights, blinds, and TV, with marble floors, hardwood furniture and beautiful, luxurious bathroom, very comfy stay. The restaurant has a great view, and staff are friendly. The floor manager was attentive once he heard our concerns that they should not cook everything on one hot pan for fresh eggs, as some people may be vegetarian, and some may not eat pork.
Cons: The precooked fried eggs were barely warm, and we were told that's how they did it here due to rush hours in the morning. The breakfast were overall ordinary in this luxury hotel. We only stayed for one night due to transit to Hong Kong to fly back to Sydney, didn't get a chance to try their spa, swimming pool (if they have one), or other facilities. Maybe next time.
10.0 Excellent
Pros: Location and view and staff
Cons: All good
9.5 Excellent
Pros: We came here to celebrate birthday but had booked the room very last minute. Yet the staff still managed to decorate the room in a short period of time which really surprise us. We were told to expect a birthday cake but not the room decoration, it really was a pleasant surprise. This is a hotel with every luxury you would expect. The view is breathtaking and the butler service is outstanding. Perfect night sleep with the blackout blinds. Exquisite stay!
Cons: Not that I could think of.
The Coli Hotel Shenzhen - Shenzhen - Building
15
9.2 Excellent (1,344 reviews)
Overview Reviews
Located in Shenzhen, The COLI Hotel Shenzhen is in the business district, within a 5-minute drive of Shenzhen Longgang Universiade Center and Longgang Vanke Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
7.5 Good
Pros: La vicinanza alla chinese university of hong kong a Shenzhen
10.0 Excellent
Pros: Near to Chris Lee’s concert; welcome fruit plate; High quality experience
9.5 Excellent
Pros: The building is about 5 years old, and maintained perfectly. The lobby is very large, ornate, clean and inviting. The staff are very attentive and helpful. The manager can usually be found at reception greeting new guests and assisting the staff. This rating is for the Comfort Suite: The room is quite large, laid out like a flat. The bathroom is well appointed, with separate shower stall and a large, deep bathtub. The living room is comfortable with a sofa and easy chair, and the desk/working area is compact and comfortable. There are at least 3 restaurants in the hotel, serving the traditional Chinese dishes and a Western restaurant where breakfast can be had. Overall, the hotel rates a 10 with me for service, comfort and ambiance.
Cons: I had occasion to stay at this property because Cirque du Solei was in town and performing at the university. The hotel is practically across the street from the university, and given the late hour that the performance finished, it was more convenient to remain overnight rather than travel all the way across Shenzhen late at night to return home. The location is somewhat secluded, there's not a lot of stuff around the property. There are restaurants within walking distance, but there's not much in the way of "night life". The location may be a drawback to some, but my assumption is that most of the customers are business people, with large influxes of people when there are events at the university or stadium. The great thing about the location is that it's peaceful and quiet, so if that's what you're looking for, this is the place.
9.5 Excellent
Pros: I like every thing about the Hotel BUT it was 40 minutes from where I had to go, My first time there Next time I will take a hotel next door from my business. But love the hotel and people.
Cons: The 40 minute travel to do my business.
7.5 Good
Pros: Staff were charming
Cons: The room smelt of smoke despite being no smoking and my room overlooked a building site with heavy aucunes working all night
9.3 Excellent
Pros: Spacious room, beautiful gardens, cleanliness, extra helpful concierge.
Cons: Attended conference at hotel. Security was excessive.
Friends International Hotel - Shenzhen - Pool
16
9.2 Excellent (846 reviews)
Overview Reviews
With a stay at Friends International Hotel in Shenzhen (Longgang), you'll be within a 5-minute drive of Longgang Vanke Plaza and Longgang Hakka Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
5.8 Okay
Pros: Room 1908 bath room was very stunk.
Cons: Location is good.
10.0 Excellent
Pros: The room was spacious. The hotel was modern and inviting. The staff was very friendly and helpful.
Cons: I wish the hotel restaurants served more western food.
5.8 Okay
Pros: Too outskirt
Cons: not much choice from breakfast table
10.0 Excellent
Pros: Good
8.8 Excellent
Pros: The smell of the hotel was great
Cons: n/a
7.5 Good
Cons: At 5pm, there was only one receptionist on duty and there was a queue for check-in. Though two more receptionist joined 15 minutes later, it took 30min for us to check in. I ordered room service. The order was just fried rice and stir-fried vegetable, but somehow two other people rang me to confirm what I ordered. After repeating my order three times to three different staff, I received the fried rice and STEAMED vege.
8.3 Excellent
Pros: The staff were very helpful and the dimsum restaurant located in the 3rd floor was excellent. One of the best dimsum I have eaten. The hotel was very clean and smelling good all the time.
Cons: The location was quite far from the center of Shenzhen. It takes 40 to 45 mins to get to the city center. The cab fares were quite expensive. The hotel is also located in a place were there not so many food places to eat.
7.5 Good
Pros: Interior of the hotel was very nice. Room was big, bed was comfortable. Bathtub was good. Swimming pool was great. Breakfast was good.
Cons: Lifeguard was trying to sell us swimming caps for 78rmb, since the regulations require wearing those. We asked if we can just borrow them and he agreed. I think they should not offer them for sale, just allow guest to take them and return them after they finish. It is 5 stars hotel, not a market. Sauna was meant to be free for the guests, but for unknown reasons, since we couldn't communicate with that staff because we don't speak Chinese and they don't speak English, only my wife was offered to use sauna in the women's changing room while the one in the men's was off the limits for me. Why, I do not know. Bathroom was not like on the pictures. Room was kinda smelly.It is definitevely not 15 min. walk from the nearest subway, more like 15 min. by bus. Welcoming drink is hilarious, coca cola or sprite,from a 2l bottle, we asked for coffee and a beer and got only coffee. There was mold on the mirror in the shower cabin.

Best Shenzhen hotels near Dongmen Pedestrian Street

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Hyatt Place Shenzhen Dongmen - Shenzhen - Building
1
8.8 Excellent (1,782 reviews)
Overview Reviews
Strategically located in the midst of the popular Shenzhen-Dongmen Shopping District and is easily accessible via subway or taxi from airport, train station, and bus station and within a short distance from the Luohu Business district. Hotel features 138 spacious guestrooms and suites ranging in size from 28 to 61 square metres. All hotel rooms offer the latest amenities and facilities catering to the needs of today’s traveller, whether for business or leisure.
9.3 Excellent
Pros: Great location. Good breakfast. Room was big, clean and comfortable. English HBO in TV.
Cons: Hotel has no swimming pool. WiFi is relatively slow. Ethernet port in room, but it works slowly.
9.5 Excellent
Pros: The staff at the check-in counter is very helpful and friendly! The hotel room is very clean and cosy. Breakfast was good too! Thank you very much for the awesome stay!
Cons: The pillows are too soft.
9.5 Excellent
Pros: It’s China 4 Star, easy to find location just 3 train stops from the HK border. The main entrance is not clearly marked so don’t expect a grand entry lobby as it’s very inconspicuous.
Cons: A concierge at the ground floor lobby
10.0 Excellent
Pros: Very nice staff, room very clean,easy to go by subway.
Cons: A little bit, it's lobby to check in, not at ground floor.
9.5 Excellent
Pros: Location: within a couple minutes walk from underground station. Within a minute walk from shopping area (you can see the pedestrian shopping area from your window) Reception: need to take the lift. Very nice and airy. Staff do speak English and are professional. Rooms (twin room + double room): very spacious. Confortable beds. TV includes English channels (2 movies channels). There’s a small ‘boudoir’ between the bedroom and the bathroom. Breakfast: not a very wide choice but enough. Chinese and English breakfasts available.
8.3 Excellent
Pros: location and the room was spacious and the breakfast was so good
Cons: the hotel was far from the airport ( which i did not know ) as well the entrance to the hotel was not easy to find
9.3 Excellent
Pros: The Location was superb. Just above the metro station. And all the shopping was around in a minute's walk. What else you can ask for. All in all it was just awesome stay.
Cons: The breakfast was not veggy friendly. It was good though. The Chef was very helpful in making some veg stuff upon request. They don't have room service.....business hotel...so had to adjust.
10.0 Excellent
Pros: Great location. ALL Staff were so friendly and helpful. Nothing asked was too much. It's the perfect location to get to major places easily.
Cons: Nothing. All was perfect.
7.5 Good
Pros: Location, Very nice stuff
Cons: Limited breakfast, Expensive
5.8 Okay
Pros: You need concierge- it’s very difficult to book tickets or get directions from staff as their English isn’t good. The bar is never open. Taxis are smoking.
Cons: Poor communication at reception. my colleague and I booked on different floors.
10.0 Excellent
Pros: Location was perfect. Nice variety selection of buffet breakfast. Metro station down below the hotel.
Overview Reviews
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling Luohu commercial and shopping district. Ideally situated for meetings on-site and attending to local business, 40 minutes drive from Shenzhen Bao’an International Airport, 5 minutes from Luohu train station and Luohu border gateway to HongKong. Shenzhen Convention Center is a 10-minute drive west. Book a studio room for personal butler service. Our multilingual staff can facilitate every business need. A dedicated Crowne Plaza Meetings Director helps plan productive events and responds to availability requests within two hours. We stand out among business hotels in Shenzhen by offering flexible function rooms for meetings – plus support services, from courier to translation and secretarial assistance. Walk to dining and entertainment from the hotel. Or, drive 10 minutes west to Luohu Commercial City’s five floors of unique and renowned shops or Lizhi Park’s tranquil greenery. Metro trains to other destinations are a 10-minute walk from our door. On-site dining and wellness opportunities keep you fueled, connected and energized. Have Italian cuisine at Prego or Cantonese at Fortune Court. Stay your day with a refreshing breakfast at the Brew House.You can take advantage of our pool and Fitness Center. Cocktails or pastries and coffee at Vienna Café make for a wonderful evening.
10.0 Excellent
Pros: Good facilities, Very clean and well maintained
8.3 Excellent
Pros: Breakfast very good !
Cons: Re SPA They should provide hand towel in addition of preparing only giant size towel. They must keep sauna hot enough.
3.8 Mediocre
Pros: Concierge was great
Cons: Club lounge a joke. Shocking service, shocking food, almost in editable (and for China that is a first- food is always delicious), below average in every way. Staff had no idea. I tried every morning to get a hot cup of tea-this did not happen! The staff were plesent enough but had no idea of service.
7.5 Good
Pros: Staff very welcoming and helpful.
Cons: My room was below my expectations. The US Open Golf was on TV each night at an appropriate time. However, the TV was very small and had poor picture quality.
8.8 Excellent
Pros: Service attendant was cheerful and friendly. Check in front desk lady could do better with a happier face. But everything was in order I had Carbonara at the western restaurant. Noodle was under cook. Chinese restaurant menu was hard to navigate and selection was limited.
Cons: See above.
9.5 Excellent
Pros: Location, big room, very friendly staff and helpful
Cons: Coffee, there is no Nexpresso capsules and machine! And the coffee is all right but not excellent...
9.5 Excellent
Pros: Good location, clean rooms, friendly staff, good value
Cons: People still smoke in hotel
10.0 Excellent
Pros: I like its breakfast with many choices, the staff are very friendly and helpfull to us whenever we need help.
Cons: I don't know how to use the iron ,which is unusual.
10.0 Excellent
Pros: The Breakfast Buffet was the best . The manager, Nick will track you down and be sure that everything is the best. Great guy.
10.0 Excellent
Pros: We were upgraded to a bigger room and the staff was very friendly.
10.0 Excellent
Pros: This was my fifth time in Crown Plaza Hotel and suites Landmark Shenzhen, and I am looking forward for next time soon. Excellent service from all employees! Since the first minutes, you feel that you are in the middle of their attention. Very large comfortable and well equipment room. Perfect stay in the Club (floor 26). Delicious food and drinks. Really the best you can ask.
Cons: Honestly, nothing
Metropark Hotel Shenzhen - Shenzhen
3
8.6 Excellent (3,455 reviews)
Overview Reviews
With a stay at Metropark Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 3660 square feet (340 square meters), including conference space. Free self parking is available onsite.
5.8 Okay
Pros: Good location
Cons: Guests smoking in rooms and bin outside our room with cigarette stubs and nappies.
5.0 Okay
Pros: No
Cons: The staff are very rude.
5.5 Okay
Pros: Location is great. Easy to get food and metro station is just downstairs. Walking distance to famous dongmen shoping area and children park.
Cons: Can't stand the smell of cigarette everywhere, including NON-SMOKING ROOMS. There were signs of no smoking everywhere, but apparently most guests ignore them and the hotel staffs did nothing about it. Bed and sofa might be unclean coz i felt itchy when sleeping.
10.0 Excellent
Pros: Every thing well inside hotel . Near metro and main market
Cons: Near fish market and road in front was not good
6.8 Good
Pros: Comfortable room at a reasonable rooncrate
Cons: Time to renovate!
7.5 Good
Pros: There is enough space for the room and the environment is comfortable
8.0 Excellent
Pros: the location is very close to mrt and shopping pedestrians, the room is big enough with separate living room, the apartment style.
Cons: I found the cigar bud at corridor where it supposed to be non smoking floor. Worst thing was it burned the carpet. When we checked-in, I told the FO that my payment was cleared, and he told me he will check it. But when we checked-out, the other FO said will cut my deposit for our room charge which already paid. I insisted them to check and it was actually cleared. They just didn't check on the first place.
7.0 Good
Pros: The staffs were all very friendly and helpful. Location was awesome with the hotel lift leading directly to the train station. Lots of food available in the area.
Cons: The room is really old with black mold in the bathroom and dirty carpet.
6.3 Good
Pros: A. MRT at basement of hotel . B. Tim Sum Restaurent or Zichar at ground floor C. In short 3 meals can be taken within hotel
Cons: Making up of room I’d far below standard . Missing soap, towel, cleanliness of room ?
6.8 Good
Pros: Access directly to MRT station. The surrounding of the hotel are textiles wholesales market. with a Living rooms and Small kitchen w/o stove&hobs
Cons: The room with smelled "Durians". most probably some visitors eat durians
Overview Reviews
With a stay at Relaxed Season Hotel Shenzhen Dongmen Branch in Shenzhen (Luohu), you'll be a 3-minute walk from Dongmen Pedestrian Street and within a 5-minute drive of Luohu Port. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
9.5 Excellent
Pros: They are so friendly and helpful and hospitality is very very good
Cons: There is nothing negative side for this hotel management
8.3 Excellent
Cons: We booked with breakfast. But hotel didn’t provide.
8.0 Excellent
Pros: i wake up at 9am, the staff haven't fill up the breakfast food
Cons: need to credit my visa for deposit
6.3 Good
Cons: The staff is not English speaking so very difficult to communicate hence had to change the hotel in a day itself
7.5 Good
Pros: Location
Cons: It's good location
9.5 Excellent
Pros: Love this location which is very convenient for food, underground and shopping spot.
Cons: None
8.8 Excellent
Pros: Good location
Cons: Check in slow
8.0 Excellent
Pros: Spacious rooms near metro and shopping , i saw ,any young couples staying there.
Cons: Have to carry your own luggage to the lobby at 15th Storey by lift .
6.8 Good
Pros: The location was good, close to public transport and lots to do nearby.
Cons: The place was nice but not well maintained. The bathroom was not very clean and the towels were old and tattered.