Venice hotels in Santa Croce

Pros: Location

Pros: the service was incredible. Patient, thoughtful and extended their help in every way. they go out of their way to serve you. No need to pre-plan events to attend, ( I went for carrnival), they will make suggestions and book events for you. I only tried this service once and regret not having made all of them with their help. The breakfast was extension, excellent pastries as well as ham, cheeses, cereals, eggs, etc.... Room was modest in size but skillfully and beautifully decorated. I will be returning

Pros: Excellent location. Staff were very friendly and helpful.

Pros: Everything about this Hotel is outstanding. The location is very close to the train and bus stations making it easy to walk to. Also, it's easy to get back because all over Venice are signs directing one back to the train station and, hence the hotel. The staff all speak excellent English and are extremely friendly and helpful. The rooms are clean and nice. They have a bar so one can always get an espresso or spritz! It is located on the Grand Canal so transport to the airport is easily arranged. They recommended several restaurants within an easy walk that were excellent and reasonably priced. They also recommended a tour of "hidden Venice" that we greatly enjoyed.

Cons: I liked everything!

Pros: By the train station

Cons: Everything was great

Pros: The location was ideal, but it was the staff who made it such a memorable place to stay. They were very welcoming, which was especially nice since we flew directly into Venice and it was our introduction to Italy. They offered helpful advice about Venice without us having to ask. They were accommodating - we'd flown overnight and they were able to let us check in early, and when we asked for an extra key card, they gave it to us (which was not the case everywhere we went). Overall, this was the best place of the 5 places we stayed in Italy.

Cons: The rooms are a bit small but hardly a deal-breaker.

Pros: The staff are the friendliest, most helpful I’ve ever come across. Nothing is too much trouble. The location is perfect for getting from the airport- only a 20 min bus ride and five minute walk to the hotel. Great view of the canal from our room and easy walking to all major sites. Would highly recommend this place, it’s a gem.

Cons: Nothing.

Pros: The location is perfect. Just a short walk from the train station. About a twenty minute walk from St. Mark's Square. Staff was extremely friendly and made us feel welcome. They offered us a map of the area and helped direct us to the sights around the city and even offered to book us a gondola ride.

Cons: I can't really say much about complaints since the hotel upgraded our room and moved us to their sister hotel, so while we arrived at the hotel and interacted with the staff and went through the check-in process here, our room was in a different building so any remarks about the rooms at Hotel Antiche Figure itself are non-applicable.

Pros: Room, staff, location all fantastic. Loved that it was just minutes walk from St Lucia train station.

Pros: Superb location. Easy access to the station and water bus

Pros: Staff was excellent, very solicitous. Rooms were Italian small, but nevertheless comfortable and efficient. Location was excellent, right on the Grand Canal, simply a 5-8 minute from the main bus terminal from the airport at Piazzele Roma. A great location to begin exploring the wonderful city. Could not have been happier.

Pros: The helpfulness of the staff was exceptional

Pros: The rooms were lovely, we were upgraded free of charge and the staff were attentive, helpful and ever so accommodating. I would stay here again very happily!!

Cons: Whilst the hotel is charming and beautifully decorated, there are a few corners or edges that are a little damaged (skirting in bathroom was split). If those were repaired then I honestly wouldn’t have been able to find fault at all!)

Pros: Very helpful staff

Cons: Extremely small and compact space even by European standards.

Pros: Loved it! This hotel is quiet and small, but such a beautiful building! The rooms are really small but cozy, and the staff is fantastic.

Cons: The rooms are a bit dark

Pros: Very pleasant and professional staff.

Pros: Great location, lovely room and fantastic staff. Breakfast was good too. Would 100% recommend Ca Zusto.

Pros: The room was lovely, with a very comfortable bed! Really friendly staff.

Pros: Location and deocr

Pros: The breakfast was good and the bed was comfy

Cons: The bathroom was the worst and was built for a handicapped individual and we were neither and not allowed to change rooms. and all the water from the shower was all over the floor. The floor was very cold on your feet so you have to wear shoes. And the temp is really controlled by the front desk. Very annoying to have to call and get some one to change the temp. Windows are right by the walk way and you hear everything and people passing even in the middle of the night if your on the first floor.

Pros: The Beds were comfy,rooms attractive in the Italian Style ,the breakfast was excellent and the staff were friendly .Situated in a historic Venetian building in a quieter part of Venice.

Cons: Depending on where you approach it from it can be a little difficult to find . It also doesn't have very much signage which is probably due to Heritage controls.

Pros: The breakfast was excellent, a great range of options to satisfy everyone. I particularly want an egg and bacon option, which I got, but many other options as well. Table service for the hot drinks was also a bonus. Staff were very friendly and helpful. Our room was spacious, with full amenities. The bed was very comfortable.

Cons: Quite honestly, there was nothing more I could have wanted. I think this hotel will probably be the bench mark for all other hotels on our holiday. It is not on a canal, if that is what people want, but for me this didn't matter

Pros: Fantastic staff, very friendly. Superb location and very reasonable considering! Air con was very welcome and far enough away from the Grand Canal for mosquitoes not to be an issue. Easy to get to from the main bus terminal.

Pros: Very nice room and comfortable. Basic breakfast but good. Very helpful staff, the receptionist very helpful.

Cons: Bathroom had a bath tub/shower, which was very high and made it difficult to get into, the bath tub was not very clean as it was damaged and made the bathroom small. Otherwise the rest of the bathroom was clean and nice.

Pros: The location was superb, close to the transport hub and the heart of Venice.. The character and decor of the hotel was beautiful and comfortable, we loved it.. It was my partners birthday the following week (when we were on our cruise) but the hotel still gave him a bottle of champagne with chocolate covered strawberries and chocolate truffles when we got to our room which was a loverly surprise..

Cons: There was nothing we didn't like..

Pros: Kindly staff service, good location, nice room condition

Pros: Breakfast was not included in our room rate. The location to the train station was great. It was a long walk to most other things but that allowed you to see so much and get plenty of exersize.

Pros: It was a prefect location, the staff were so accommodating and helpful, the hotel is lovely, rooms are nice , breakfast is awesome

Cons: Nothing

Pros: The Hotel is run on very traditional lines, with unformed staff, who I personally found to be always helpful and very efficient. It could be that guests who prefer a more relaxed and laid back staff may find the conservative and formal hotel environment not to their taste. However, I felt this hotel and the staff more than lived up to my expectation and helped make my visit to Venice one which will live with me forever. If you can do so, I can recommend the rooms with a view over the canal at the font of the hotel, well worth the extra cost and looking out over the canal and Venice added much to the ambiance of the stay.

Cons: There was nothing I didn't like about this hotel.

Pros: Good decorations. Location is very near bus station and about 30mins walk to San Marco sq, so manageable.

Cons: Small rooms, but that's to be expected on Venice islands, space is a premium.

Pros: Location in relation to the train station.

Cons: It needed renovations. However, a notice in the elevator indicated that the entire hotel is currently undergoing renovations and will be updated by Spring 2016.

Pros: Nice property. Great location on the quieter side of town. Easy walk to plenty of restaurants. Excellent staff.

Cons: Insecure WiFi

Pros: Perfect location, not to busy but still on the water.

Cons: Water on sidewalk when we got there

Pros: Great location! Central but quiet and one bridge to the drop off for cars and buses. Very near the People Mover to the cruise port. Very clean and comfortable.

Cons: No negatives about the hotel at all but watch out for pickpockets near the people mover in Venice. We got targeted.

Pros: Location was good, quite close to ferrovia, central but not too close to the too busy centre. Room also very nice and clean

Cons: The breakfast was pretty standard.

Pros: Location was handy for train station, water bus stop and main attractions. Room was very spacious and air conditioning was great.

Cons: Breakfast was very basic, in a small room which was always busy. Tables needed changed frequently, items required restocking and there wasn’t enough staff for this. On the website it claims there is a laundry service - we were told at reception “this used to be the case”, however they now send laundry out with the hotel and couldn’t guarantee it would be returned within 2 days! Reception staff had to be prompted to give us information with regards to getting around, where to go for dinner, where to buy bus tickets etc. Previous hotel staff had given us lots of information as soon as we checked in. Shower fittings perhaps need updated; water leaked all over the bathroom floor from the shower despite trying to use the guard in place. No mention of “mimosa time” (assume this is some form of happy hour), which was also mentioned on the website. We’ve paid a lot less money for much better service on other parts of our holiday in Italy. Staff weren’t rude by any means, but didn’t seem to take as much care in their job as other establishments. Appreciate Venice prices should be taken into account, but would not recommend staying here

Pros: We liked everything about Al Duca; an elegant hotel with an extraordinarily helpful staff and beautiful, comfortable rooms and gorgeous marble bathrooms. Restaurants and a grocery store close by, although the S. Croce/S. Polo location was a bit of a confusing walk to S. Marco (we got quite lost on way back!). Still, the less central location had the benefit of a more serene stay, with fewer of the overwhelming crowds and tourists groups that clog S. Marco these days. Al Duca is expensive, but for Venice it is a good value for what you get as a guest, including an excellent breakfast.

Cons: No complaints whatever.

Pros: Spacious clean room, courteous staff, very close to the waterbus stop, good eating places just a small walk away. Would stay again.

Cons: The closet needs to be refurbished.

Pros: Great quiet location close to nice square with a few restaurants and also very close to vaporetto stop.plentiful breakfast,great aircon which was much appreciated..All that was required for a short break.Would recommend.

Pros: Extremely clean and very comfortable bed. Breakfast was quite nice. The room was large and lovely big bathroom. Nice square nearby for restaurants.

Cons: Location a bit out of the way and not so easy to find. It was very expensive for what was offered. In hotel details it advertised a ‘small aperitif’ on first evening but we weren’t offered one so I asked reception who didn’t seem aware of this but said they would find out but they never came back to us so that was disappointing!

Pros: room was clean and good for a one night stay in Venice. on the quiet side of Venice although it requires some walking to the parking garage in Piazzele Roma and the major attractions in Venice

Pros: The only Hotel That I stayed in that was clean. I stayed in 4 during my visit to Italy.

Cons: Shower. Curtain that stick to you and water all other the bathroom floor and hallway is not my idea of the shower.

Pros: Loved the helpfulness of the staff and the location was quiet.

Cons: All was great...

Pros: Location was incredible on a quiet side street directly on a canal.

Cons: Single beds vs double beds.

Pros: The breakfast was with great variety

Pros: Location of the property is the biggest pros of the property. Close to center (Train station, bus stop, water bus stop). Breakfast was very good (there were many options). Good wifi. Nice staff.

Cons: Shower was not good (It was not working good). Only a small pouch of body wash was provided for 3 days of stay. Bed was small.

Pros: It was clean and the staff were welcoming and friendly

Cons: The breakfast was disappointing

Pros: The breakfast was basic but had everything you needed.

Cons: Fresh fruit at breakfast would be great.

Pros: The staff were wonderfully accommodating and friendly.

Cons: The pillows were very hard but I still slept well.

Pros: Very good location ,easy to go to all destinations you need. Big comfortable room Very helpful owner David

Pros: The hostesses Itala and Luca are really welcoming and helpful within their reach, they recommend us the best places to visit and eat, also told us about the city and its history. The place is really confortable and clean and the room was big with everything we need including a small fridge. The italian breakfast was really good, with fruts, eggs, yoghurt, etc. The bathroom was shared and it was always clean and available every time we need it. The location is perfect because you can go walking everywhere from there and also there is a "vaporeto" station near the place. We had a very nice time at San Giacomo! We recommend it 100%!

Cons: All was perfect as described on the publication and as we expected!

Pros: good breakfast, comfortable, location!

Cons: shared bathroom :)

Pros: The room was large and we liked the location, which was close enough for a short walk to interesting sights, but away from the crowds.

Cons: Sharing a bathroom with other guests is never ideal, but it worked alright. Except the bathroom door lock was so difficult to operate that I preferred to not use it at all. The breakfast was acceptable, but not great.

Pros: Convenient location. Not far from bus station

Cons: Stairs to the property as located on 2nd floor. Owner helped with language upstairs so that was very nice.

Pros: Your home away from home! It’s like having your own flat in Venice!

Pros: This is a great value opportunity to stay in a fascinating part of real Venice with a friendly host who has grown up in Venice. San Giacomo dell Orio is one of the rare places in Venice where there is a real local community with families, as well as a thousand years of history. There are some excellent restaurants within a short walk and easy access from the railway station. If you are going to the airport, the Alilaguna boat leaves from San Stae, which can be reached in about 7 minutes. It can be very enjoyable to meet the other travelers who are staying in the property. There is a good shared breakfast which includes fresh fruit and pastries.

Cons: There can be some drawbacks to sharing a bathroom with others, though most people are very considerate and the daily cleaning is excellent. The shower facilities are not the most up-to-date but the owner does everything possible to make everyone comfortable and well looked after.

Pros: Very clean rooms. The aircon was a bonus. Fairly quiet street.

Cons: No kettle was available. I drink lots of tea and coffee, especially in the evening. Maybe I should have asked Davide...