|""Free shuttle, very helpful staff.""||(in 238 reviews)|
|"Very clean and friendly staff."||(in 149 reviews)|
|""Excellent buffet, great value for money""||(in 36 reviews)|
|"Toilette smelly and very old hotel"||(in 73 reviews)|
|""Beds were hard,room was dirty.""||(in 26 reviews)|
|"Buffet dinner was really overpriced!"||(in 16 reviews)|
|free shuttle||in 898 reviews|
|narita airport||in 717 reviews|
|spacious room||in 449 reviews|
|friendly staff||in 320 reviews|
|old hotel||in 284 reviews|
|breakfast buffet||in 113 reviews|
|value for money||in 98 reviews|
|convenience store||in 90 reviews|
|narita station||in 90 reviews|
|early flight||in 84 reviews|
|shopping mall||in 69 reviews|
|bus to narita||in 32 reviews|
|bed was hard||in 31 reviews|
|close to airport and shuttle||in 5 reviews|
Bathroom was spacious and clean
More pillows would be nice.
The room was clean and comfortable, and like other airport hotels in Tokyo, was capable of being completely blacked out with sliding shutters.
I paid for a room that included breakfast for a day stay on a 13.5 hour layover, but breakfast stopped at 930. I arrived at 10. The restaurant wasn't even open, so I had to eat food from the lobby convenience store, which was only okay. Since this hotel offers day stays for such travelers, they should have better hours for the restaurant, or not charge people for meals they can't eat. My room was right next to the elevator and quite noisy, so luckily I had earplugs. Also, when I walked up the staff was unfriendly, saying that rooms were all booked before I could even say I had a reservation. Even when I did say I had a reservation, the lady seemed like I might not be able to get a room, and overall seemed unenthusiastic about helping me. This attitude was definitely a strange anomaly to encounter in Japan, not at all the usual level of politeness, so they should probably improve their customer service.
Great value for price
This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price.
Sort of a small bathroom
Great value! For what we paid, I was pleasantly surprised.
Wish they had a fitness center
In transit hotel stay
Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!
Out dated hotel
Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well.
Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!
Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again.
Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.
spacious room and english speaking/ helpful receptionist
bath tub is dirty :-( I took a dip then realized that the water is too murky!
Great if you like saving money.
No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance.
None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.
Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious.
This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising
Thier service was very good!
Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.
Convenient airport shuttle.
Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.
Situated in Narita, Narita Gateway Hotel is within a 15-minute drive of Narita International Airport and provides free Wi-Fi. It features a fitness centre, as well as a 24-hour reception, an airport shuttle and a concierge.
Guests of the hotel can enjoy the property's gardens. Guests can also enjoy private parking on site.
Narita Gateway Hotel has 307 rooms that are equipped with all the necessities to ensure an enjoyable stay. Also included are a flat-screen TV, a refrigerator and slippers.
With a focus on Japanese dishes, the hotel's in-house restaurant serves tempting options for dinner.
Tokyo Bay and Makuhari Messe are are a 40-minute drive from Narita Gateway Hotel. Narita-san is nearby.
based on 2,765 reviews
Policies vary by room type and provider.
Narita Gateway Hotel is located at 658 Oyama, 3 km from the centre of Narita. Sakura no Yama Park is the closest landmark to Narita Gateway Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Narita Gateway Hotel.
Yes, Narita Gateway Hotel offers free Wi-Fi.
No, Narita Gateway Hotel does not offer free parking.
Yes, Narita Gateway Hotel offers free airport shuttle service.
Narita Gateway Hotel is 3.8 km from Tokyo Narita. Narita Gateway Hotel is 44.8 km from Omitama Ibaraki.
No, pets are not allowed at Narita Gateway Hotel.
No, Narita Gateway Hotel does not have a pool on-site.