With a stay at Villa Herencia Hotel in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
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Best hotels in San Juan near Plaza de Armas
Overall 9.3 Excellent
Based on 212 reviews
All reviews
- All reviews
- Couples
Excellent
9.0
Pros: Cozy & comfortable, beautiful decor and great location to explore the city. Very friendly and helpful staff.
Details
Reviews
Overall 9.3 Excellent
Based on 212 reviews
Vibe
9.4
Service
9.4
Location
9.3
Amenities
8.4
Breakfast
7.6
Room
6.2
Comfort
5.1
Cleanliness
5.0
Value for money
4.3
Service
9.6
Location
9.3
Vibe
9.3
Breakfast
7.6
Room
5.5
Comfort
4.9
9.0 Excellent
Pros: Cozy & comfortable, beautiful decor and great location to explore the city. Very friendly and helpful staff.
Cons: The walls/doors were a little thin, so we could hear everything going on outside
With a stay at Villa Herencia Hotel in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Overall 9.1 Excellent
Based on 990 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Excellent
9.6
Pros: It's a historic building with an invaluable art collection.
Excellent
10.0
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Excellent
10.0
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Excellent
10.0
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Good
7.1
Pros: The staff was awesome!! Very comfy beds and a very good location!
Excellent
10.0
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Details
Reviews
Overall 9.1 Excellent
Based on 990 reviews
Location
9.5
Amenities
9.2
Vibe
9.0
Service
8.8
Food
8.3
Value for money
7.8
Room
7.5
Breakfast
7.2
Comfort
5.4
WiFi
5.3
Location
9.5
Amenities
9.3
Service
8.5
Food
7.9
Value for money
7.5
Breakfast
6.8
Room
6.4
Comfort
4.9
Location
9.6
Amenities
9.2
Service
8.8
Room
6.5
Comfort
5.1
10.0 Excellent
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons: Having to leave so soon. Should have booked a much longer stay!
9.6 Excellent
Pros: It's a historic building with an invaluable art collection.
Cons: Their claim to have a pool is ludicrous.
10.0 Excellent
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Cons: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
10.0 Excellent
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons: There is a lot of traffic directly outside. Not good for early check in.
10.0 Excellent
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Cons:
7.1 Good
Pros: The staff was awesome!! Very comfy beds and a very good location!
Cons: The hotel is very old which is cool, but it need some upgrade.
10.0 Excellent
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Cons:
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
A stay at CasaBlanca Hotel places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include limo/town car service, a computer station, and express check-in.
Overall 8.8 Excellent
Based on 1,099 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.4
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Excellent
10.0
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Excellent
8.8
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Excellent
10.0
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Excellent
10.0
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Excellent
9.4
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Excellent
9.7
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Excellent
10.0
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Excellent
9.7
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Excellent
9.7
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Details
Reviews
Overall 8.8 Excellent
Based on 1,099 reviews
Service
9.7
Location
9.6
Vibe
9.2
Cleanliness
8.2
Amenities
7.7
WiFi
7.1
Room
6.3
Bar and Beverages
3.2
Breakfast
2.8
Service
9.8
Location
9.7
Vibe
8.9
Amenities
7.6
Room
5.6
Comfort
4.0
Breakfast
2.8
Service
9.8
Location
9.7
Vibe
9.0
Amenities
8.0
Room
5.8
Comfort
4.6
Room
5.3
Comfort
4.0
7.4 Good
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Cons: The room was incredibly small.
I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
10.0 Excellent
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
8.8 Excellent
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
10.0 Excellent
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
10.0 Excellent
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Cons:
9.4 Excellent
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
9.7 Excellent
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Cons:
10.0 Excellent
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Cons:
9.7 Excellent
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
9.7 Excellent
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Cons: The bed was pretty hard.
I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
A stay at CasaBlanca Hotel places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include limo/town car service, a computer station, and express check-in.
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Overall 8.5 Excellent
Based on 2,495 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Good
6.0
Pros: Great place to stay at since it if very close to the cruise port.
Mediocre
2.0
Excellent
9.1
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
OK
4.5
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Good
6.5
Excellent
10.0
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Excellent
8.2
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Good
6.5
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Excellent
10.0
Pros: Very comfortable bed and size of the room.
Good
7.4
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Excellent
10.0
Pros: Great hotel. People very helpful to make it the best stay ever
Details
Reviews
Overall 8.5 Excellent
Based on 2,495 reviews
Location
9.3
WiFi
8.9
Service
8.4
Comfort
7.8
Room
7.5
Beach
6.7
Amenities
5.6
Breakfast
5.6
Vibe
5.4
Location
9.0
Service
8.2
Comfort
8.0
Room
6.9
Breakfast
5.6
Amenities
5.5
Value for money
5.0
Vibe
4.5
Location
9.4
Service
8.2
Comfort
7.5
Room
7.0
Amenities
5.5
Breakfast
5.4
Vibe
4.5
Location
9.3
Service
8.1
Comfort
7.9
Room
7.1
10.0 Excellent
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Cons:
6.0 Good
Pros: Great place to stay at since it if very close to the cruise port.
Cons: Wish they had a shuttle to pick up at the airport. Also pool was too small.
Need different tile for the pool area because that tile is very slippery.
2.0 Mediocre
Pros:
Cons: Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
9.1 Excellent
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Cons: None
4.5 OK
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Cons: No parking, bad service in the front desk. No attention to the guest. They send me to the wrong room with a family inside... They don't pay attention to what they do in the front desk. Not possible to book in the front desk the man make me reserve through a phone and it was not possible. At the end, I had to make the booking on my cellphone because they were not kind enough to make me a reservation.
6.5 Good
Pros:
Cons: Expensive and noisy. Nice location
10.0 Excellent
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Cons: No view from our room, but that wasn't a big deal.
8.2 Excellent
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Cons: It's so unbelievably overpriced for a mid-range style Sheraton it made us choke paying their prices. However, they know they can hold you hostage with those prices given the other hotel options in Old San Juan. Its quite loud in the hallways, but I must say the location is awesome.
6.5 Good
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Cons: A/C in our room didn't work. Only received two channels on tv. Advertised as having its own casino inside hotel and there was no casino. Very disappointed.
10.0 Excellent
Pros: Very comfortable bed and size of the room.
Cons: Some hallway noise.
7.4 Good
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Cons:
10.0 Excellent
Pros: Great hotel. People very helpful to make it the best stay ever
Cons: Luv everything
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
With a stay at La Terraza de San Juan in San Juan (San Juan Antiguo), you'll be a 3-minute walk from San Juan Cathedral and 7 minutes by foot from San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
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Overall 8.3 Excellent
Based on 622 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.7
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Excellent
10.0
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Excellent
9.7
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Excellent
8.0
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Excellent
10.0
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
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Details
Reviews
Overall 8.3 Excellent
Based on 622 reviews
Location
9.0
Vibe
8.4
Service
8.3
Bar and Beverages
7.7
Amenities
7.3
WiFi
6.7
Room
6.6
Breakfast
6.2
Location
8.8
Service
8.1
Vibe
7.9
Bar and Beverages
7.5
Amenities
7.0
Breakfast
6.4
Room
5.9
Comfort
5.6
Location
9.1
Service
8.2
Vibe
7.9
Bar and Beverages
7.8
Amenities
7.2
Breakfast
6.7
Room
6.0
Comfort
6.0
9.7 Excellent
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Cons: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
10.0 Excellent
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Cons:
9.7 Excellent
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Cons: The infinity pool is hoy tub sized, but the view is lovely.
8.0 Excellent
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Cons: The room we had was next to the kitchen so we heard noises throughout the night. But it wasn't bad and I would still come back. My wife and I loved the room overall.
10.0 Excellent
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Cons:
With a stay at La Terraza de San Juan in San Juan (San Juan Antiguo), you'll be a 3-minute walk from San Juan Cathedral and 7 minutes by foot from San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and a water dispenser.
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Overall 8.4 Excellent
Based on 134 reviews
All reviews
- All reviews
- Couples
Excellent
9.4
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Excellent
8.8
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
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Details
Reviews
Overall 8.4 Excellent
Based on 134 reviews
Location
9.4
Vibe
8.8
Service
8.7
Comfort
8.0
Room
7.0
Amenities
6.5
Location
9.3
Service
8.8
Vibe
8.7
Comfort
8.3
Amenities
6.8
Room
6.6
9.4 Excellent
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Cons: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
8.8 Excellent
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Cons: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and a water dispenser.
Overall 8.3 Excellent
Based on 512 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.1
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excellent
8.0
Pros: staff & location
Excellent
9.7
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Details
Reviews
Overall 8.3 Excellent
Based on 512 reviews
Location
9.4
Service
9.1
Vibe
6.5
Room
6.5
Comfort
5.6
WiFi
5.5
Breakfast
4.8
Cleanliness
4.2
Bar and Beverages
1.3
Location
9.3
Service
9.0
Room
6.2
Vibe
5.9
Comfort
5.3
Breakfast
4.9
Cleanliness
4.3
WiFi
4.3
Location
9.2
Service
9.0
Room
5.8
Vibe
5.7
Comfort
5.5
Breakfast
5.1
Amenities
4.1
Room
5.7
9.1 Excellent
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Cons:
8.0 Excellent
Pros: staff & location
Cons:
9.7 Excellent
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Cons:
With a stay at The Gallery Inn in San Juan (San Juan Antiguo), you'll be within a 5-minute walk of San Juan Cathedral and Convento de Los Dominicos. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 458 reviews
All reviews
- All reviews
- Couples
- Families
OK
5.4
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Details
Reviews
Overall 8.2 Excellent
Based on 458 reviews
Location
8.5
Service
8.3
Vibe
7.4
Beach
6.7
Amenities
6.5
Room
4.8
Value for money
4.7
WiFi
3.8
Food
3.7
Cleanliness
2.8
Breakfast
2.6
Location
8.9
Service
8.0
Amenities
6.7
Vibe
6.7
Comfort
4.3
Room
4.2
Breakfast
2.4
Location
8.6
Service
8.4
Vibe
6.8
Amenities
6.1
Room
4.4
Breakfast
3.1
5.4 OK
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
With a stay at The Gallery Inn in San Juan (San Juan Antiguo), you'll be within a 5-minute walk of San Juan Cathedral and Convento de Los Dominicos. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 8.2 Excellent
Based on 256 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Excellent
8.2
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Details
Reviews
Overall 8.2 Excellent
Based on 256 reviews
Location
9.1
Cleanliness
8.9
Amenities
8.9
Service
8.8
Vibe
8.2
WiFi
6.0
Room
5.4
Comfort
3.6
Service
9.0
Location
8.9
Room
4.6
Location
9.2
Service
9.0
Room
4.9
Comfort
3.9
10.0 Excellent
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Cons:
8.2 Excellent
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Cons: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight.
Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
With a stay at Da'House Hotel, you'll be centrally located in San Juan, just a 4-minute walk from Castillo de San Cristobal and 7 minutes by foot from San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 8.1 Excellent
Based on 869 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
9.7
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Excellent
10.0
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Excellent
8.2
Pros: staff was excellent. Great location.
Excellent
10.0
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Excellent
10.0
Pros: The feel the looks the atmosphere
OK
5.7
Pros: Location
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Details
Reviews
Overall 8.1 Excellent
Based on 869 reviews
Location
9.1
Service
8.8
Vibe
7.6
WiFi
7.1
Room
4.6
Amenities
3.8
Pool
1.4
Wellness Area
1.0
Breakfast
0.6
Location
9.2
Service
9.0
Vibe
6.8
Comfort
4.2
Room
4.2
Amenities
3.7
Location
9.1
Service
8.8
Value for money
7.5
Vibe
7.0
Comfort
4.1
Room
3.8
Amenities
3.8
Service
8.9
Room
3.9
9.7 Excellent
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Cons:
10.0 Excellent
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Cons: Well it's a boutique hotel and the building was build maybe 200 or 300 years ago it Didn't have any elevator as i expected (only 4 floors use the stairs) but I did have a beautiful experience and the building is nicely decorated . The art through all the hotel was very interesting.
8.2 Excellent
Pros: staff was excellent. Great location.
Cons: In need of some repairs and addition of an elevator.
10.0 Excellent
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Cons: Only thing, this is a walk up, no elevator but the staff was very kind to help with my bags!
10.0 Excellent
Pros: The feel the looks the atmosphere
Cons: The hurricane damage
5.7 OK
Pros: Location
Cons: The hotel failed to disclose that they had no power and hot water until after I had checked in
With a stay at Da'House Hotel, you'll be centrally located in San Juan, just a 4-minute walk from Castillo de San Cristobal and 7 minutes by foot from San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Located in San Juan (San Juan Antiguo), My Hotel in Puerto Rico is within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 8.1 Excellent
Based on 273 reviews
All reviews
- All reviews
- Couples
Good
7.7
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Good
7.1
Pros: Great location and quite spacious and clean.
Details
Reviews
Overall 8.1 Excellent
Based on 273 reviews
Location
9.3
Vibe
8.4
WiFi
8.4
Service
8.2
Amenities
4.5
Comfort
3.4
Room
3.2
Amenities
4.5
7.7 Good
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Cons:
7.1 Good
Pros: Great location and quite spacious and clean.
Cons: No charm at all, which is the point of staying in Old San Juan.
Located in San Juan (San Juan Antiguo), My Hotel in Puerto Rico is within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Located in San Juan (San Juan Antiguo), Hotel Plaza De Armas Old San Juan is a 3-minute walk from Museo del Nino's and 5 minutes by foot from Plaza de Armas. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 7.8 Good
Based on 440 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
OK
4.2
Pros: Cheap hotel one step above a hostel.
Mediocre
2.0
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Excellent
8.2
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Good
6.0
Pros: Location in the center of Old San Juan is great.
Excellent
9.7
Pros: Service and location.
Good
6.2
Pros: Location was great
Excellent
8.8
Pros: large room, great balcony view, right in the heart of old San Juan
Details
Reviews
Overall 7.8 Good
Based on 440 reviews
Location
9.5
Food
9.2
Service
9.1
Vibe
4.3
Room
3.6
WiFi
3.4
Breakfast
3.0
Location
9.5
Service
8.9
Value for money
7.5
Comfort
4.0
Room
3.4
Location
9.5
Service
9.2
Room
3.1
Location
9.4
Service
9.2
Room
3.1
4.2 OK
Pros: Cheap hotel one step above a hostel.
Cons:
2.0 Mediocre
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Cons: Location
8.2 Excellent
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Cons: Wasn't disappointed in much, just understand going in that it's
155 years old.
6.0 Good
Pros: Location in the center of Old San Juan is great.
Cons: I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.
9.7 Excellent
Pros: Service and location.
Cons:
6.2 Good
Pros: Location was great
Cons:
8.8 Excellent
Pros: large room, great balcony view, right in the heart of old San Juan
Cons:
Located in San Juan (San Juan Antiguo), Hotel Plaza De Armas Old San Juan is a 3-minute walk from Museo del Nino's and 5 minutes by foot from Plaza de Armas. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Navona Studios in San Juan (San Juan Antiguo), you'll be steps from Alcaldia and 3 minutes by foot from Museo del Mar. Featured amenities include luggage storage and laundry facilities.
Overall 7.8 Good
Based on 395 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
10.0
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
OK
5.7
Pros: The location is in san juan
Details
Reviews
Overall 7.8 Good
Based on 395 reviews
Location
8.6
Vibe
8.5
Food
8.3
Service
5.4
Room
5.0
WiFi
4.2
Comfort
3.3
Location
8.6
Service
5.3
Room
4.4
Amenities
4.3
Cleanliness
3.7
Comfort
3.4
Service
5.8
Room
4.3
Comfort
3.6
10.0 Excellent
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Cons: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.
5.7 OK
Pros: The location is in san juan
Cons: It was very loud
staff was unavailable after 1830
bathroom was small
balcony is small
dirty
With a stay at Navona Studios in San Juan (San Juan Antiguo), you'll be steps from Alcaldia and 3 minutes by foot from Museo del Mar. Featured amenities include luggage storage and laundry facilities.
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Overall 7.5 Good
Based on 630 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.4
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Good
7.1
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Excellent
9.7
Pros: Close to shopping and restaurants and the beach
Mediocre
2.8
Pros: Location
Good
7.4
Pros: Good location. One of the better rooftop restaurants in the city.
Details
Reviews
Overall 7.5 Good
Based on 630 reviews
Location
9.2
Food
9.0
Service
7.2
Cleanliness
4.6
Amenities
4.2
WiFi
4.2
Room
4.0
Vibe
3.9
Comfort
3.7
Breakfast
1.5
Location
9.3
Food
9.0
Service
7.7
Cleanliness
4.8
Amenities
3.9
Room
3.6
Comfort
3.3
Vibe
3.1
Breakfast
1.7
Service
7.1
Room
3.7
9.4 Excellent
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Cons: Some of the rooms are quite small and not by any means luxurious, but they were clean and in order.
7.1 Good
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Cons: The room was kept very clean. You could smell the detergent in the towels and sheets everyday. Excellent housekeeping staff. The condition of the room was a bit outdated though. The rug felt grimy on our barefeet and there was rust on the fringes of the shower. This was great for a one or two night stay but I'd probably look for better quality for anything longer than that.
9.7 Excellent
Pros: Close to shopping and restaurants and the beach
Cons:
2.8 Mediocre
Pros: Location
Cons: Run down dirty
7.4 Good
Pros: Good location. One of the better rooftop restaurants in the city.
Cons:
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Overall 7.3 Good
Based on 171 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Excellent
10.0
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Excellent
9.4
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Good
7.0
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Details
Reviews
Overall 7.3 Good
Based on 171 reviews
Location
9.7
Service
7.2
Room
4.7
Amenities
4.4
Comfort
3.0
Cleanliness
2.5
Breakfast
1.7
WiFi
0.0
Location
9.7
Room
4.4
Room
4.1
Location
9.6
Room
4.2
10.0 Excellent
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Cons:
9.4 Excellent
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Cons: Nothing
7.0 Good
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Cons: share the bathroom (because this hotel is cheap)
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
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Overall 6.8 Good
Based on 324 reviews
All reviews
- All reviews
- Couples
Good
6.8
Pros: The location is very central to visit the Old San Juan area.
Details
Reviews
Overall 6.8 Good
Based on 324 reviews
Location
9.5
Service
8.6
WiFi
6.0
Room
4.2
Breakfast
3.3
Amenities
1.9
Location
9.4
Service
8.8
Value for money
8.1
Comfort
4.3
Room
3.8
6.8 Good
Pros: The location is very central to visit the Old San Juan area.
Cons: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Where to stay in San Juan?
Our Heatmaps tool will help you find the perfect place to stay in San Juan by showing you how close hotel options are to major activities
Popular in San Juan
Accommodations
Landmarks in San Juan
- Cruise Line Terminal
- Old San Juan
- Chapel of Christ the Savior
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca Museum
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Cathedral of San Juan Bautista
- Felisa Rincon de Gautier Museum
