Best hotels in Santurce (San Juan)
In the heart of San Juan, The Dreamcatcher is within a 5-minute drive of Museo de Arte de Puerto Rico and Carolina Beach. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 9.3 Excellent
Based on 320 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
Excellent
10.0
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
Excellent
10.0
Pros: By far the most relaxing hotel I’ve ever stayed in. Won’t stay anywhere else on my next trip.
Excellent
10.0
Pros: It was peaceful, clean, and very relaxing. A hidden gem for sure.
Excellent
10.0
Pros: The Dream Catcher was just beautiful! Such an awesome vibe very chill, lots of good information from the hosts about where to eat where to go, beds where super comfortable, really nice sheets too! Beach was walking distance, and really nice restaurants close by. There was a cute little stand with items to share if you need it, and the food was really good! The Dream Catcher was a dream to stay at!
Excellent
10.0
Pros: Service, location
Excellent
9.2
Pros: Everything else was great abd super clean and super comfy beds.
Excellent
8.3
Pros: Breakfast was absolutely delicious, excessen My expectations. The place is enourmously peaceful and beautifully decorated. I stayed at the glass cottage, I think I would have liked one of the other rooms better. Loved that there was an outside shower!
Okay
4.2
Pros: Had I been hiking it would be a nice stopover.
Excellent
10.0
Pros: Everything is gorgeous. If you can go there, do not hesitate. It's a place to go. The personal is very profesional and nice. The place is amazing, with fine art, great plants, handsome decoration. The breakfast is delicious. It's a place FULL OF LITTLE ATTENTIONS (AND I LOVED THAT).
Excellent
10.0
Pros: The staff, room and dining...superb!!
Excellent
9.6
Pros: Amazing place, San Juan's best kept secret
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Details
Reviews
Overall 9.3 Excellent
Based on 320 reviews
Cleanliness
10.0
Beach
10.0
Food
9.9
Location
9.8
Vibe
9.5
Amenities
9.2
Service
9.2
Breakfast
9.1
Comfort
8.1
Room
8.0
Location
9.8
10.0 Excellent
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
Cons:
10.0 Excellent
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
Cons:
10.0 Excellent
Pros: By far the most relaxing hotel I’ve ever stayed in. Won’t stay anywhere else on my next trip.
Cons: Not a thing.
10.0 Excellent
Pros: It was peaceful, clean, and very relaxing. A hidden gem for sure.
Cons: I liked it had everything you could need if you forgot anything. Having a kitchen with snacks was a plus if you were hungry.
10.0 Excellent
Pros: The Dream Catcher was just beautiful! Such an awesome vibe very chill, lots of good information from the hosts about where to eat where to go, beds where super comfortable, really nice sheets too! Beach was walking distance, and really nice restaurants close by. There was a cute little stand with items to share if you need it, and the food was really good! The Dream Catcher was a dream to stay at!
Cons:
10.0 Excellent
Pros: Service, location
Cons: Parking
9.2 Excellent
Pros: Everything else was great abd super clean and super comfy beds.
Cons: There should be an option if I want stress free it's one price. If I still want TV another price. Us tourist love being stress free but also love relaxing watching even just local channels. No TV was my huge disappointment. Had there been at least a choice for TV I would select it even if it's a few $$$ more, I'd pay it. Just A Suggestion!!!
8.3 Excellent
Pros: Breakfast was absolutely delicious, excessen My expectations. The place is enourmously peaceful and beautifully decorated. I stayed at the glass cottage, I think I would have liked one of the other rooms better. Loved that there was an outside shower!
Cons: Space in glass cottage, its a Charming room but would have liked another one better
4.2 Okay
Pros: Had I been hiking it would be a nice stopover.
Cons: Value. Detached, outdated bathroom. Eclectic and outdated are different. Felt like a youth hostal more than a hotel.
10.0 Excellent
Pros: Everything is gorgeous. If you can go there, do not hesitate. It's a place to go. The personal is very profesional and nice. The place is amazing, with fine art, great plants, handsome decoration. The breakfast is delicious. It's a place FULL OF LITTLE ATTENTIONS (AND I LOVED THAT).
Cons: Nothing. Everything was gorgeous. I have to write 2 o 3 sentences but nothing to say in this part... thank you.
10.0 Excellent
Pros: The staff, room and dining...superb!!
Cons: The water, even filtered, tasted funky.
9.6 Excellent
Pros: Amazing place, San Juan's best kept secret
Cons:
In the heart of San Juan, The Dreamcatcher is within a 5-minute drive of Museo de Arte de Puerto Rico and Carolina Beach. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Numero Uno Beach House, you'll be centrally located in San Juan, within a 5-minute drive of Carolina Beach and Plaza las Americas. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 9.3 Excellent
Based on 263 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: The manager was friendly and welcoming. He made you feel like you were a part of the family. He was knowledgeable and talkative but not intrusive. I'm already planning my next visit and will stay here.
Excellent
9.2
Pros: Great location on the beach, very clean, staff very supportive. Food rather healthy and trendy. Everything needed was available, towels, beach chairs, umbrellas. We liked it a lot and will definetly go again.
Excellent
9.2
Pros: At check in, we were personally walked to our room, which was a nice touch. We purchased the breakfast package with the room, and had breakfast at the restaurant every morning. Great service, great coffee and great food. This place is right on the beach. Like you walk out the restaurant door onto the sand. There are tables outside where you can eat/drink. Nothing better than spending time with loved ones with your toes in the sand! Beach chairs and umbrellas are provided, you just have to ask them to get them for you. It feels more like a bed and breakfast, which is what we were hoping for! We plan on bringing our kids back as soon as we can. :)
Excellent
8.8
Pros: I loved the location! It's right on the beach. The hotel does not have alot of rooms on the property so there wasn't alot of people. Staff were very nice and helpful. The landscaping is beautiful and sets a peaceful tone. The food selection was great and delicious..loved the brisket blend hamburger. The room was clean and beautifully decorated with plenty of room.
Excellent
10.0
Pros: Great place ~ stayed one night. It was spectacular. The best place on the beach. Great room with terrific views. Awesome food and bar. Really kind staff. A great place always ~
Excellent
10.0
Pros: The location was great, staff was awesome, the food was amazing and the rooms were just the right size.
Excellent
10.0
Pros: We only stayed one night and wish it had been more. Right on the beach, not a cookie cutter high rise but an old school beach cottage. Room was lovely, view of the ocean, porch, great food and drinks.
Excellent
10.0
Pros: Location, property, people, beach
Excellent
10.0
Pros: The staff is phenomenal. Especially the front reception staff. So friendly and accommodating. They exceeded my expectations and did anything they could to help make my stay enjoyable. The location is right on the beach but the rooms are away from the busier area so there are no disturbances to sleep. The premises felt really safe. You need a fob to get in the gate leading to the rooms and there are cameras and even a security guard outside. I will absolutely be back soon.
Okay
5.7
Pros: Location is awesome. This hotel has no parking but it is very easy to find in the adjacent streets of this closed access neighborhood.
Details
Reviews
Overall 9.3 Excellent
Based on 263 reviews
Bar
9.5
Service
9.5
Beach
9.4
Location
9.2
Vibe
8.5
Food
8.5
Room
7.8
Breakfast
7.7
WiFi
2.4
Pool
0.0
Service
9.6
Beach
9.4
Location
9.1
Food
8.3
Room
7.0
10.0 Excellent
Pros: The manager was friendly and welcoming. He made you feel like you were a part of the family. He was knowledgeable and talkative but not intrusive. I'm already planning my next visit and will stay here.
Cons: I guess my biggest complaint was my first morning there I went for what I thought was a complementary breakfast and was told I would not be receiving one. I then went to a local restaurant everyday for breakfast. My last morning there is when I learned that I did, in fact, get a complementary breakfast. I wish the guy that misspoke hadn't told me wrong as the breakfast here was amazing.
9.2 Excellent
Pros: Great location on the beach, very clean, staff very supportive. Food rather healthy and trendy. Everything needed was available, towels, beach chairs, umbrellas. We liked it a lot and will definetly go again.
Cons: The garden rooms are quite dark, not much natural light available.
9.2 Excellent
Pros: At check in, we were personally walked to our room, which was a nice touch. We purchased the breakfast package with the room, and had breakfast at the restaurant every morning. Great service, great coffee and great food. This place is right on the beach. Like you walk out the restaurant door onto the sand. There are tables outside where you can eat/drink. Nothing better than spending time with loved ones with your toes in the sand! Beach chairs and umbrellas are provided, you just have to ask them to get them for you. It feels more like a bed and breakfast, which is what we were hoping for! We plan on bringing our kids back as soon as we can. :)
Cons: The beds are like rocks. Nothing luxurious or dreamy in any way. That is my only complaint.
8.8 Excellent
Pros: I loved the location! It's right on the beach. The hotel does not have alot of rooms on the property so there wasn't alot of people. Staff were very nice and helpful. The landscaping is beautiful and sets a peaceful tone. The food selection was great and delicious..loved the brisket blend hamburger. The room was clean and beautifully decorated with plenty of room.
Cons: I stayed in Room #1 and could not connect to wifi. Also, this room is next to the ice machine and the entrance so expect some noise. The king size bed is not comfortable and noisy. The food service is a bit slow.
10.0 Excellent
Pros: Great place ~ stayed one night. It was spectacular. The best place on the beach. Great room with terrific views. Awesome food and bar. Really kind staff. A great place always ~
Cons: Had to fly home to California so we missed what I am sure is a fantastic breakfast.
10.0 Excellent
Pros: The location was great, staff was awesome, the food was amazing and the rooms were just the right size.
Cons: Not much you can do about it, but parking was an issue. I know it is a public street, but if you all could designate a few spots for guests that would be helpful.
10.0 Excellent
Pros: We only stayed one night and wish it had been more. Right on the beach, not a cookie cutter high rise but an old school beach cottage. Room was lovely, view of the ocean, porch, great food and drinks.
Cons: Parking on the street, Need GPS to find it, The shower concept is nice but having no door means the floor of the bathroom gets soaked when you shower.
10.0 Excellent
Pros: Location, property, people, beach
Cons:
10.0 Excellent
Pros: The staff is phenomenal. Especially the front reception staff. So friendly and accommodating. They exceeded my expectations and did anything they could to help make my stay enjoyable. The location is right on the beach but the rooms are away from the busier area so there are no disturbances to sleep. The premises felt really safe. You need a fob to get in the gate leading to the rooms and there are cameras and even a security guard outside. I will absolutely be back soon.
Cons: I have no complaints, I had a perfect stay with all the accommodations I needed.
5.7 Okay
Pros: Location is awesome. This hotel has no parking but it is very easy to find in the adjacent streets of this closed access neighborhood.
Cons: The hotel needs a lot of work! Paint on the walls, etc. Restaurant is shut down, perhaps after hurricane Maria. They seem to be very short staffed.
With a stay at Numero Uno Beach House, you'll be centrally located in San Juan, within a 5-minute drive of Carolina Beach and Plaza las Americas. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Situated in the midst of the Puerto Rico Convention Center District and in front of San Juan Bay, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. A variety of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, bars and lounges, world-class casino, full-service spa, 4th floor sundeck with infinity pool and we are a short drive from the beach. State of the art amenities will help you rest easily along with the Sheraton Signature Sleep Experience for great comfort.
Overall 9.1 Excellent
Based on 3,726 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.1
Pros: The mattress was noisy
Excellent
9.0
Pros: Pool area
Excellent
10.0
Pros: Good experience
Mediocre
2.0
Pros: The bed was comfortable. People were friendly and kimd
Good
7.0
Pros: Location. Good staff.
Excellent
9.7
Pros: staff there is the best KATERINA was amazing
Excellent
10.0
Excellent
9.5
Pros: The treatment was great and the staff were friendly and helpful
Excellent
10.0
Pros: Empleados muy amables, habitación limpia
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Excellent the hotel was beautiful and clean. Definitely will be back.
Excellent
10.0
Pros: Very clean and quiet!
Details
Reviews
Overall 9.1 Excellent
Based on 3,726 reviews
Service
9.0
Location
8.2
Breakfast
7.3
Room
7.2
Beach
6.1
Comfort
5.4
Value
3.5
Amenities
8.7
Service
8.7
Pool
8.5
Cleanliness
8.0
Location
7.9
Room
6.7
Value
3.3
Service
8.9
7.1 Good
Pros: The mattress was noisy
Cons: The bed and the view
9.0 Excellent
Pros: Pool area
Cons:
10.0 Excellent
Pros: Good experience
Cons:
2.0 Mediocre
Pros: The bed was comfortable. People were friendly and kimd
Cons: I love everything
7.0 Good
Pros: Location. Good staff.
Cons: wrong room booking.
9.7 Excellent
Pros: staff there is the best KATERINA was amazing
Cons: loud nosises from other rooms I could hear everything
10.0 Excellent
Pros:
Cons: Nothing , it was all good
9.5 Excellent
Pros: The treatment was great and the staff were friendly and helpful
Cons:
10.0 Excellent
Pros: Empleados muy amables, habitación limpia
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Excellent the hotel was beautiful and clean. Definitely will be back.
Cons:
10.0 Excellent
Pros: Very clean and quiet!
Cons: Nothing open to get food other than room service and menu was very limited.
Situated in the midst of the Puerto Rico Convention Center District and in front of San Juan Bay, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. A variety of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, bars and lounges, world-class casino, full-service spa, 4th floor sundeck with infinity pool and we are a short drive from the beach. State of the art amenities will help you rest easily along with the Sheraton Signature Sleep Experience for great comfort.
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
Overall 9.0 Excellent
Based on 1,251 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: The service when I first arrived, the room was ready
Excellent
10.0
Pros: Great approachable staff on hand to assist when necessary - very smooth operation.
Excellent
10.0
Pros: The location was great. Supermarket was right across the street. Starbucks was very close.
Excellent
10.0
Pros: The staff was excellent, was a tremendous help! The rooms were clean and the location is perfect!
Good
7.7
Pros: Good service
Excellent
10.0
Pros: Peter from the front desk is awesome!
Excellent
9.6
Pros: I enjoyed the hotel it had everything and most important the cleanliness of the rooms and pool And jacuzzi were amazing. Also the fact that I was less than 10 min away from old San Juan made me happy and and the Uber service outstanding. And the caffe morning or dinner the food is delicious.
Excellent
9.6
Pros: The property was friendly , very clean and so helpful with info to enjoy the island
Excellent
10.0
Pros: Customer service
Good
6.7
Pros: Locarion
Excellent
8.0
Good
7.9
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 1,251 reviews
Location
9.4
Service
9.3
Food
8.8
Room
7.8
Breakfast
6.0
Comfort
5.4
Location
9.4
Service
9.1
Food
8.9
Amenities
7.7
Room
7.7
Location
9.5
Service
9.4
8.8 Excellent
Pros: The service when I first arrived, the room was ready
Cons: The bed and the room was to small for two people to unwind comfortably, and not enough lighting
10.0 Excellent
Pros: Great approachable staff on hand to assist when necessary - very smooth operation.
Cons:
10.0 Excellent
Pros: The location was great. Supermarket was right across the street. Starbucks was very close.
Cons:
10.0 Excellent
Pros: The staff was excellent, was a tremendous help! The rooms were clean and the location is perfect!
Cons: N/a
7.7 Good
Pros: Good service
Cons: Don’t like frosted glass bathroom door. Lacks privacy
10.0 Excellent
Pros: Peter from the front desk is awesome!
Cons:
9.6 Excellent
Pros: I enjoyed the hotel it had everything and most important the cleanliness of the rooms and pool And jacuzzi were amazing. Also the fact that I was less than 10 min away from old San Juan made me happy and and the Uber service outstanding. And the caffe morning or dinner the food is delicious.
Cons:
9.6 Excellent
Pros: The property was friendly , very clean and so helpful with info to enjoy the island
Cons: The golf cart to the beach n on beach dining
10.0 Excellent
Pros: Customer service
Cons:
6.7 Good
Pros: Locarion
Cons: Bad smell in lobby like a sewage smell
8.0 Excellent
Pros:
Cons: No free breakfast
7.9 Good
Pros: Location
Cons: Bathroom has glass doors
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
Overall 9.0 Excellent
Based on 1,243 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: The staff are all very welcoming and friendly. They all made me feel like I was part of a family. Breakfast was included which was a nice surprise. The King suite was a great size. Great property for my second Hyatt stay.
Good
6.7
Pros: All the staff members that I interacted with spoke English. They were always willing and helpful towards anything I needed. Great location easy to access.
Excellent
9.2
Pros: Conformity
Excellent
10.0
Pros: Excellent hotel and THANK YOU for the almond milk at breakfast
Excellent
10.0
Pros: Everything was clean and beautiful the staff was amazing very nice an friendly and after a long flight from New Orleans to San Juan and having my luggage damaged at the airport it was great that the staff was so nice suggesting stores I could check longhorns and Olive Garden is right in the back parking lot which was great
Excellent
9.6
Pros: Very nice room and staff
Excellent
9.2
Pros: Friendly staff and good location.
Excellent
10.0
Pros: Awesome room, comfortable, spacious, modern, perfect for big families!!!
Good
6.0
Excellent
10.0
Pros: Excellent hotel and service
Excellent
10.0
Pros: The omelette was great. And the service was Great!
Good
6.7
Pros: Sheets were clean and towels.
Details
Reviews
Overall 9.0 Excellent
Based on 1,243 reviews
Service
9.0
Location
9.0
Wellness
8.8
Breakfast
8.7
Amenities
8.4
Vibe
8.3
Room
7.6
Beach
6.1
Location
9.2
Amenities
8.7
Service
8.6
Pool
8.4
Breakfast
8.3
Cleanliness
7.7
Room
7.4
Service
9.1
Room
6.3
8.3 Excellent
Pros: The staff are all very welcoming and friendly. They all made me feel like I was part of a family. Breakfast was included which was a nice surprise. The King suite was a great size. Great property for my second Hyatt stay.
Cons: The property is right off of the highway and because of how the road is constructed it prevents you from being able to walk to the beach. When I called and asked before booking I was informed you could walk, this was a bummer to find out at arrival that you couldn't.
6.7 Good
Pros: All the staff members that I interacted with spoke English. They were always willing and helpful towards anything I needed. Great location easy to access.
Cons: The carpet needed a deep clean & the guest in the room next to mine was very noisy.
9.2 Excellent
Pros: Conformity
Cons: Anything
10.0 Excellent
Pros: Excellent hotel and THANK YOU for the almond milk at breakfast
Cons: Liked it all would of liked earlier check in considering we got off the cruise ship at 9 am waiting until 4 wasnt great but they have a great facility with TVs
10.0 Excellent
Pros: Everything was clean and beautiful the staff was amazing very nice an friendly and after a long flight from New Orleans to San Juan and having my luggage damaged at the airport it was great that the staff was so nice suggesting stores I could check longhorns and Olive Garden is right in the back parking lot which was great
Cons: N/a
9.6 Excellent
Pros: Very nice room and staff
Cons: The food is horrible
9.2 Excellent
Pros: Friendly staff and good location.
Cons: Food was a little overpriced and had to pay for parking on top of stay.
10.0 Excellent
Pros: Awesome room, comfortable, spacious, modern, perfect for big families!!!
Cons: I like everything!
6.0 Good
Pros:
Cons: we didn't check-in until at 5.10 PM. We had to wait in the lobby. Even though we were offered drinks, but would rather got in the room on time
10.0 Excellent
Pros: Excellent hotel and service
Cons:
10.0 Excellent
Pros: The omelette was great. And the service was Great!
Cons: Na
6.7 Good
Pros: Sheets were clean and towels.
Cons: The room was smelly, it smelled like wet and dirty rug. The rug had a humid sensation. The toilet was dirty. There was hair on the bathroom floor.
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
With a stay at Andalucia Guest House in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Centro de Bellas Artes Luis A. Ferre. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 9.1 Excellent
Based on 166 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Good location close to the sea and airport. Friendly owners.
Excellent
10.0
Pros: Good location. Super clean and comfy.
Excellent
10.0
Pros: Roberto was an attentive and gracious host. He met us promptly even though we came at an odd hour. Property was unique with a beautiful courtyard where we enjoyed a bottle of wine. The room was a wonderful respite after our long flight. Will be our point property when we visit Puerto Rico!
Good
7.1
Pros: The location was perfect.
Good
7.5
Pros: Roberto was very nice to let us check in late. He was very friendly and helpful. The place is centrally located, closed to the beach and restaurants. Waking distance to everything. Unfortunately we stayed there for a short night since we had to be at the airport early in he morning.
Excellent
9.6
Pros: in the vicinity of everything you really need and very much private
Excellent
10.0
Pros: Everything was really nice. Perfect location. Very clean y comfortable.
Excellent
9.6
Pros: Roberto the manager was kind and thorough at check in. The space was eclectic and beautiful and in walking distance to the beach and lots of restaurants.
Excellent
10.0
Pros: Everything!!
Excellent
10.0
Details
Reviews
Overall 9.1 Excellent
Based on 166 reviews
Vibe
10.0
Cleanliness
10.0
Beach
9.8
Location
9.8
Service
9.6
Value
9.5
Amenities
8.6
Room
8.5
Location
9.8
8.8 Excellent
Pros: Good location close to the sea and airport. Friendly owners.
Cons: Very noisy because it is 5 metres from the street. We stayed in ground floor with the window to the street. It seemed that the window is open - you could hear everything, bikes, cars, music out of the cars. Window was closed but had no isolation at all.
10.0 Excellent
Pros: Good location. Super clean and comfy.
Cons:
10.0 Excellent
Pros: Roberto was an attentive and gracious host. He met us promptly even though we came at an odd hour. Property was unique with a beautiful courtyard where we enjoyed a bottle of wine. The room was a wonderful respite after our long flight. Will be our point property when we visit Puerto Rico!
Cons: nothing
7.1 Good
Pros: The location was perfect.
Cons:
7.5 Good
Pros: Roberto was very nice to let us check in late. He was very friendly and helpful. The place is centrally located, closed to the beach and restaurants. Waking distance to everything. Unfortunately we stayed there for a short night since we had to be at the airport early in he morning.
Cons: Although the room look clean overall, there was sand on the bed and a dirty and wet washcloth left in the bathroom. It seemed like someone came in after the room was cleaned...who knows. We came in too late to leave early in the morning so a change of room wasn’t an option. Besides that everything was great.
9.6 Excellent
Pros: in the vicinity of everything you really need and very much private
Cons: I could not find a balance between having a/c on and off
10.0 Excellent
Pros: Everything was really nice. Perfect location. Very clean y comfortable.
Cons:
9.6 Excellent
Pros: Roberto the manager was kind and thorough at check in. The space was eclectic and beautiful and in walking distance to the beach and lots of restaurants.
Cons:
10.0 Excellent
Pros: Everything!!
Cons: No complaints
10.0 Excellent
Pros:
Cons: Love the location.... perfect place... very clean and close to many things like the beach....restaurants.... and a little bit of everything!!!... Thank you Roberto for your service and kindness!!
With a stay at Andalucia Guest House in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Centro de Bellas Artes Luis A. Ferre. The front desk is staffed during limited hours. Free self parking is available onsite.
Engage in a delightful lodging experience at Hyatt Place San Juan/City Center. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Overall 8.8 Excellent
Based on 2,238 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff was great
Excellent
10.0
Pros: Everything was clean friendly staff. A good selection for breakfast.
Excellent
10.0
Pros: Location, pool, big size room !
Good
6.0
Pros: Staff and location
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Clean, nice and friendly
Excellent
10.0
Pros: Free breakfast always a bonus.
Excellent
9.6
Pros: The bed was really comfy.
Okay
5.0
Pros: The hotel was convenient for the cruise port.
Excellent
10.0
Pros: El personal muy competente y amable la limpieza de la habitación y sus arrededores la piscina todo muy bien. Gracias
Okay
5.8
Pros: Great staff
Excellent
10.0
Pros: Excellent location close to old San Juan. On-premises parking, walking distance to several restaurants.
Details
Reviews
Overall 8.8 Excellent
Based on 2,238 reviews
WiFi
9.0
Pool
8.9
Location
8.5
Service
8.0
Breakfast
7.4
Room
7.1
Beach
6.5
Cleanliness
6.4
Value
5.6
Food
4.7
Pool
8.8
Location
8.2
Service
7.7
Breakfast
7.3
Room
6.6
Cleanliness
6.2
Comfort
5.8
Value
5.2
Food
4.8
Location
8.4
Service
8.0
Room
7.2
Breakfast
7.1
Comfort
6.5
Cleanliness
6.2
Value
5.4
Food
4.2
Location
8.4
Service
7.8
Breakfast
7.0
Cleanliness
6.4
Room
6.3
Location
8.6
Service
8.0
Breakfast
7.2
Room
6.1
Cleanliness
6.0
Food
4.4
10.0 Excellent
Pros: The staff was great
Cons:
10.0 Excellent
Pros: Everything was clean friendly staff. A good selection for breakfast.
Cons: Having to validate my parking ticket every time I went in and out.
10.0 Excellent
Pros: Location, pool, big size room !
Cons:
6.0 Good
Pros: Staff and location
Cons: Rooms can be better maintained.
10.0 Excellent
Pros: Everything
Cons: Location and service
10.0 Excellent
Pros: Clean, nice and friendly
Cons: Nothing
10.0 Excellent
Pros: Free breakfast always a bonus.
Cons: Room not made up.
9.6 Excellent
Pros: The bed was really comfy.
Cons: They did not have many towels and it smelled like mill dew!!
5.0 Okay
Pros: The hotel was convenient for the cruise port.
Cons: The hotel seemed more like a motel than a 4* hotel. The bedrooms were very damp due to poor ventilation and smelt musty. The bar was poorly stocked and the service was poor. Breakfast was chaotic.
10.0 Excellent
Pros: El personal muy competente y amable la limpieza de la habitación y sus arrededores la piscina todo muy bien. Gracias
Cons:
5.8 Okay
Pros: Great staff
Cons: Didn’t Chang sheets ...bed bugs bites all over
10.0 Excellent
Pros: Excellent location close to old San Juan. On-premises parking, walking distance to several restaurants.
Cons:
Engage in a delightful lodging experience at Hyatt Place San Juan/City Center. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
With a stay at Tres Palmas Inn in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Isla Verde Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 1,263 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.6
Pros: Workers nice tried to fix tv without success. Pool area and grounds kept very nice. Just need to work on updating rooms. Room 20 was not the best!
Excellent
10.0
Pros: People were great location was awesome could not ask for a better experience
Excellent
10.0
Pros: This place was a perfect spot, loved the rooftop area.
Excellent
8.3
Pros: The location to the beach was wonderful.
Excellent
10.0
Pros: The staff was always on hand and very helpful and knowledgeable about what activities can be done..the location is excellent and the price is just right..I highly recommend this hotel
Excellent
9.7
Pros: It was very quaint. Loved the feel of it all. The hammock outside was nice and also enjoyed the homemade pastry for breakfast and guava.
Excellent
9.6
Pros: The staff was curteous, friendly and helpful. The room and common areas were very clean. Beautiful sunset from the terrace.Nice continental breakfast.
Excellent
10.0
Pros: The lace is on the beach , great part of town
Excellent
10.0
Pros: Staff very friendly. Quaint accomendations
Excellent
10.0
Pros: Room was clean. Staff was extremely nice and helpful. The location was centrally located to several beaches. All of the outdoor patio areas were really nice.
Excellent
10.0
Pros: Loved the staff, location was awesome, very cute and really accommodating.
Excellent
10.0
Pros: The ocean so close
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Details
Reviews
Overall 8.5 Excellent
Based on 1,263 reviews
Service
9.4
Location
9.1
Amenities
8.8
Value
8.3
Breakfast
6.5
Room
6.2
Wellness
6.0
WiFi
5.3
Comfort
4.1
Beach
9.7
Service
9.6
Location
9.1
Amenities
8.5
Value
8.3
Breakfast
7.2
Wellness
5.7
Room
5.7
Comfort
3.8
Service
9.5
Location
9.3
Amenities
8.8
Pool
7.5
Breakfast
6.5
Room
5.0
Comfort
3.9
4.6 Okay
Pros: Workers nice tried to fix tv without success. Pool area and grounds kept very nice. Just need to work on updating rooms. Room 20 was not the best!
Cons: TV did not work. Walls and bathroom fixtures need help. Room needs a total update.
10.0 Excellent
Pros: People were great location was awesome could not ask for a better experience
Cons: Nothing I can think of!
10.0 Excellent
Pros: This place was a perfect spot, loved the rooftop area.
Cons:
8.3 Excellent
Pros: The location to the beach was wonderful.
Cons: The room I had was out dated, tv didn't work properly, no phone to call front desk.
10.0 Excellent
Pros: The staff was always on hand and very helpful and knowledgeable about what activities can be done..the location is excellent and the price is just right..I highly recommend this hotel
Cons:
9.7 Excellent
Pros: It was very quaint. Loved the feel of it all. The hammock outside was nice and also enjoyed the homemade pastry for breakfast and guava.
Cons: The rooftop hot tub was not working at the time 6/8/18 so that was a bummer.
9.6 Excellent
Pros: The staff was curteous, friendly and helpful. The room and common areas were very clean. Beautiful sunset from the terrace.Nice continental breakfast.
Cons: On street parking only although no problem, would have liked designated parking lot.
10.0 Excellent
Pros: The lace is on the beach , great part of town
Cons:
10.0 Excellent
Pros: Staff very friendly. Quaint accomendations
Cons: Had to leave
10.0 Excellent
Pros: Room was clean. Staff was extremely nice and helpful. The location was centrally located to several beaches. All of the outdoor patio areas were really nice.
Cons: Cant really think of anything.
10.0 Excellent
Pros: Loved the staff, location was awesome, very cute and really accommodating.
Cons:
10.0 Excellent
Pros: The ocean so close
Cons: Dinner at site
With a stay at Tres Palmas Inn in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Isla Verde Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at Hotel Miramar places you in the heart of San Juan, within a 15-minute walk of Condado Beach and Puerto Rico Convention Center. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 1,022 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Good
6.7
Pros: Staff was really friendly, place smell so clean, cute decorations!
Excellent
10.0
Pros: Excellent location. Extra clean. The staff were very communicative and always finding a way to make a pleasant stay. Recommend it 100%
Excellent
9.0
Pros: very well located, walking distance of upscale bar and restaurants
Excellent
10.0
Pros: The staff was amazing, they arranged a surprise for my husbands birthday. Room was very clean and the location was ideal.
Okay
5.4
Pros: The property staff was nice at arrived time. The room beds was comfortable and sheets smelled clean. Property about 10-15 min from the airport very convenient location if you need to keep going traveling and being early at the airport. Very close to the hotel it’s a restaurant with good food and good price.
Good
7.5
Pros: I stay weekly, the staff treats me like I was at home, polite, they remember your name and go above and beyond to make your stay pleasant. The view from the roof is great!!!
Good
6.3
Pros: The service of the employees. Very kind. Comfortable room.
Excellent
9.2
Excellent
8.3
Pros: Good
Excellent
10.0
Pros: We only had coffee, but it was very good.
Excellent
8.5
Pros: The entire staff on duty was awesome! Our oceanview room was excellent.
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Details
Reviews
Overall 8.5 Excellent
Based on 1,022 reviews
Service
9.2
Amenities
8.6
Location
8.2
Room
7.3
WiFi
6.1
Breakfast
4.2
Service
9.1
Location
8.5
Cleanliness
7.9
Room
7.0
Comfort
5.6
Service
9.3
Amenities
8.6
Location
8.0
Room
6.5
Comfort
5.0
Service
8.8
Location
7.9
Room
5.9
10.0 Excellent
Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Cons: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.
6.7 Good
Pros: Staff was really friendly, place smell so clean, cute decorations!
Cons: No parking for customers, if you have a car you have to pay $13.40 for "ballet" parking, which the receptionist has to leave feont desk to take your car across the street burger parking lot. Also no breakfast or coffee!
10.0 Excellent
Pros: Excellent location. Extra clean. The staff were very communicative and always finding a way to make a pleasant stay. Recommend it 100%
Cons: Nothing at all. A perfect stay.
9.0 Excellent
Pros: very well located, walking distance of upscale bar and restaurants
Cons: small hotel, no point rewards
10.0 Excellent
Pros: The staff was amazing, they arranged a surprise for my husbands birthday. Room was very clean and the location was ideal.
Cons:
5.4 Okay
Pros: The property staff was nice at arrived time. The room beds was comfortable and sheets smelled clean. Property about 10-15 min from the airport very convenient location if you need to keep going traveling and being early at the airport. Very close to the hotel it’s a restaurant with good food and good price.
Cons: Very expensive for one night. The hotel look old and it’s not well lighting. The rooms carpet smell bad, like no clean.
7.5 Good
Pros: I stay weekly, the staff treats me like I was at home, polite, they remember your name and go above and beyond to make your stay pleasant. The view from the roof is great!!!
Cons:
6.3 Good
Pros: The service of the employees. Very kind. Comfortable room.
Cons: They have no room service for drinks or food. Not a bottle of water in the room. The room was not completely clean, the bathroom and the bed had many hairs.
9.2 Excellent
Pros:
Cons: They charge me for valet parking, but I didn’t received the service. I had to leave at 3am and there were no valet service, therefore, I had to walk all the way to the parking lot and get my own car.
8.3 Excellent
Pros: Good
Cons: No
10.0 Excellent
Pros: We only had coffee, but it was very good.
Cons:
8.5 Excellent
Pros: The entire staff on duty was awesome! Our oceanview room was excellent.
Cons: The hot water in the shower was horrible. It only worked for anout 5 minutes while showering which was not good. The pillows were flat and not comfortable.
A stay at Hotel Miramar places you in the heart of San Juan, within a 15-minute walk of Condado Beach and Puerto Rico Convention Center. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Mont Caribe GuestHouse in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Isla Verde Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.5 Excellent
Based on 369 reviews
All reviews
- All reviews
- Families
Details
Reviews
Overall 8.5 Excellent
Based on 369 reviews
Beach
10.0
Service
9.8
Food
8.9
Location
8.8
Value
8.3
WiFi
7.7
Comfort
6.9
Room
6.4
Pool
0.0
Service
9.9
Location
8.6
Comfort
7.3
Room
6.4
With a stay at Mont Caribe GuestHouse in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Isla Verde Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Conveniently located in the heart of San Juan-Miramar District across the Condado Lagoon, with immediate access to main highways, the Luis Muñoz Marín International Airport, Hato Rey business district and Old San Juan. Excellent facilities will allow our guests to be comfortable and productive. Our Hotel offers a variety of packages for all travelers: business, leisure or just a pre-cruise stay. We strive for understanding our guests business needs providing them with the essential amenities that will ensure their satisfaction. 135 king or double/double rooms, including 10 spacious one-bedroom suites will get you into a great retreat. Main attractions and entertainment: steps away from fine dining, Fine Arts Cinema Cafe, 10 minutes from historic Old San Juan and Condado Beach, and a short distance from the Caribbean's premier shopping mall Plaza las Americas, among other attractions.
Overall 8.3 Excellent
Based on 744 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Excellent
10.0
Pros: Great place to get away and rest
Good
7.1
Excellent
9.6
Pros: The staff was very nice and provided great food Recommendations
Excellent
9.6
Pros: This is a gem in the city. It is close to the airport, beach and cruise ship port. There are many restaurants in the area within walking distance. The staff switch fludily between English and Spainish. They open car doors, greet guest and assist you in every possible way. The staff is patient and kind. They shared with me when it might be better to use an Uber, walk or take a taxi.
Excellent
9.2
Pros: The pool was green.... The restaurant should offer services to the pool users!!!!! The restaurant was great. The gym was ok
Good
7.1
Pros: Friendly staff, comfortable bed
Okay
5.0
Pros: The location to the airport
Excellent
10.0
Pros: Location
Excellent
8.8
Pros: Location was good
Excellent
9.6
Pros: Very friendly staff, helped fill and knowledgeable
Excellent
9.2
Pros: Breakfast was great, location is perfect it is close to everywhere I use to live in that location most of my life that is why I stay there.
Details
Reviews
Overall 8.3 Excellent
Based on 744 reviews
Bar
9.4
Location
8.7
Service
8.6
Food
8.2
Breakfast
7.0
Room
6.9
Comfort
6.0
Value
5.2
Pool
3.9
Vibe
3.9
Service
8.6
Room
6.3
Service
8.7
6.0 Good
Pros:
Cons: Could use complimentary breakfast coffee and snacks are overpriced.
10.0 Excellent
Pros: Great place to get away and rest
Cons: Nothing
7.1 Good
Pros:
Cons: Provide hand and body lotion in the bathroom
9.6 Excellent
Pros: The staff was very nice and provided great food Recommendations
Cons: None that I can think of..
9.6 Excellent
Pros: This is a gem in the city. It is close to the airport, beach and cruise ship port. There are many restaurants in the area within walking distance. The staff switch fludily between English and Spainish. They open car doors, greet guest and assist you in every possible way. The staff is patient and kind. They shared with me when it might be better to use an Uber, walk or take a taxi.
Cons: I was fully satisfied.
9.2 Excellent
Pros: The pool was green.... The restaurant should offer services to the pool users!!!!! The restaurant was great. The gym was ok
Cons:
7.1 Good
Pros: Friendly staff, comfortable bed
Cons: pool is small, poor view
5.0 Okay
Pros: The location to the airport
Cons: Very unfriendly male staff said there is only complimentary breakfast if its something that was purchased in the package when you book your room. His response to me makes no sense. It can not be complimentary if you have to purchase it.
10.0 Excellent
Pros: Location
Cons: No self parking
8.8 Excellent
Pros: Location was good
Cons:
9.6 Excellent
Pros: Very friendly staff, helped fill and knowledgeable
Cons: Nothing!
9.2 Excellent
Pros: Breakfast was great, location is perfect it is close to everywhere I use to live in that location most of my life that is why I stay there.
Cons: I have a special bed at home the Sleep Number bed that I miss in all my travels, the hotel's bed are to hard for me.
Conveniently located in the heart of San Juan-Miramar District across the Condado Lagoon, with immediate access to main highways, the Luis Muñoz Marín International Airport, Hato Rey business district and Old San Juan. Excellent facilities will allow our guests to be comfortable and productive. Our Hotel offers a variety of packages for all travelers: business, leisure or just a pre-cruise stay. We strive for understanding our guests business needs providing them with the essential amenities that will ensure their satisfaction. 135 king or double/double rooms, including 10 spacious one-bedroom suites will get you into a great retreat. Main attractions and entertainment: steps away from fine dining, Fine Arts Cinema Cafe, 10 minutes from historic Old San Juan and Condado Beach, and a short distance from the Caribbean's premier shopping mall Plaza las Americas, among other attractions.
With a stay at At Wind Chimes Boutique Hotel in San Juan (Parque), you'll be within a 5-minute drive of Carolina Beach and Condado Beach. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities.
Overall 8.2 Excellent
Based on 1,287 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: This place was really cozy. Unfortunately we just stood over night but I would definitely be back.
Excellent
9.0
Pros: Appearance and location.
Excellent
8.5
Pros: Location was great, just a block from the beach and few blocks from great restaurants and entertainment. Staff very friendly and helpful. Great value for your money
Excellent
10.0
Pros: Clean, and in perfect walking distance to everything you could possibly want
Excellent
8.0
Pros: Good location very close to beach and pleasant facilities. Really liked that your key is good to use the sister hotel down the block, which has an excellent Jacuzzi and restaurant.
Excellent
9.6
Pros: Conveniently located, walking distance to many attractions & a short ride from others. A short walk to the beach, good WI-FI & quiet... plus the friendly cat
Excellent
9.0
Pros: I LIKE EVERYTHING! I feel welcome and cared for always!
Good
6.3
Pros: Staff was nice, it is a cute hotel walkable distance to the bars and restaurants and beach at a decent price for where we stayed.
Excellent
10.0
Pros: The property was super clean and the staff was very helpful and friendly especially Omar. The hotel is in walking distance to just about everything. It’s the perfect place to stay and explore San Juan. We are already planning our next getaway and we will definitely be staying at the Wind Chimes Boutique Hotel... Thank you for the wonderful memories!
Excellent
9.2
Pros: The price was right that location was perfect
Excellent
10.0
Pros: There was no breakfast, just a cup of coffee.
Excellent
10.0
Pros: The hot pool is great. The staff and the delicious smell coming from the restaurant.
Details
Reviews
Overall 8.2 Excellent
Based on 1,287 reviews
Pool
9.0
Wellness
8.2
Bar
8.2
Service
8.1
Location
7.0
Room
5.2
WiFi
4.9
Breakfast
4.8
Pool
9.1
Service
8.5
Bar
8.0
Location
6.7
Room
5.3
Pool
9.1
Service
8.4
Value
7.4
Location
6.3
Room
5.0
Location
7.2
Room
4.5
10.0 Excellent
Pros: This place was really cozy. Unfortunately we just stood over night but I would definitely be back.
Cons: Everything was nice
9.0 Excellent
Pros: Appearance and location.
Cons: Too expensive. Room was dark.
8.5 Excellent
Pros: Location was great, just a block from the beach and few blocks from great restaurants and entertainment. Staff very friendly and helpful. Great value for your money
Cons: Doesn't have a parking available..have to drive around the block to park on the streets sometimes a block or two away
10.0 Excellent
Pros: Clean, and in perfect walking distance to everything you could possibly want
Cons: Small rooms
8.0 Excellent
Pros: Good location very close to beach and pleasant facilities. Really liked that your key is good to use the sister hotel down the block, which has an excellent Jacuzzi and restaurant.
Cons: Parking on the street can be problematic and there was some dust which won't bother most people unless you are very allergic (like my wife is).
9.6 Excellent
Pros: Conveniently located, walking distance to many attractions & a short ride from others. A short walk to the beach, good WI-FI & quiet... plus the friendly cat
Cons: There could have been a few more amenities such as a coffee maker & an iron
9.0 Excellent
Pros: I LIKE EVERYTHING! I feel welcome and cared for always!
Cons: The only thing I would suggest is having courtesy water bottles in the room
6.3 Good
Pros: Staff was nice, it is a cute hotel walkable distance to the bars and restaurants and beach at a decent price for where we stayed.
Cons: Sleeping on 2 double beds put together wasn’t so comfortable especially if you’re staying with your partner, needs more renovation.
10.0 Excellent
Pros: The property was super clean and the staff was very helpful and friendly especially Omar. The hotel is in walking distance to just about everything. It’s the perfect place to stay and explore San Juan. We are already planning our next getaway and we will definitely be staying at the Wind Chimes Boutique Hotel... Thank you for the wonderful memories!
Cons: Nothing, everything was great
9.2 Excellent
Pros: The price was right that location was perfect
Cons: No parking I have to park my car on the street and I was worried about my car that was a rental
10.0 Excellent
Pros: There was no breakfast, just a cup of coffee.
Cons: It's not a bed and breakfast. There is only coffee.
10.0 Excellent
Pros: The hot pool is great. The staff and the delicious smell coming from the restaurant.
Cons: I dont like the floor of the showers. It looks like there is mildew, but I think it could be the tile style
With a stay at At Wind Chimes Boutique Hotel in San Juan (Parque), you'll be within a 5-minute drive of Carolina Beach and Condado Beach. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities.
With a stay at Casa Santurce in San Juan, you'll be near the beach, just a 4-minute walk from Conservatory of Music of Puerto Rico and a 4-minute drive from Puerto Rico Convention Center. Featured amenities include luggage storage, laundry facilities, and microwave in a common area.
Overall 7.9 Good
Based on 467 reviews
All reviews
- All reviews
Okay
5.0
Pros: The stuff was very friendly but not always in the reception when needed. There are some local bars around.
Good
6.7
Pros: - Nice location - There are restaurants near-by - The hostel organises daily activities that I believe are free- which is pretty great! - Overall, good value for your money I guess especially after one takes into consideration the relatively high cost of accommodation is touristy San Juan, PR.
Excellent
9.6
Pros: great place to stay always meet nice people when i go cannot beat the price
Excellent
10.0
Pros: The manager Ivette went out of her way to make sure everything was okay This is an amazing place very convenient to place of interest I will recommend this place to anyone
Mediocre
3.3
Good
7.5
Pros: Safe, Clean and convenient to areas of interest.
Excellent
9.2
Pros: Friendly treatment.
Excellent
8.0
Pros: Travelers that I met
Excellent
9.0
Pros: The manager Yvette is very nice and helpful she goes beyond her duty to make sure everyone is pleased with the reservation . the staff is very helpful as well very kind and helpful. the location is very convenient to places of interest. will definitive stay here again thank you Casa Santurce and Yvette
Excellent
8.2
Pros: Good staff local neighborhood close to tourist areas
Good
7.1
Pros: This time we had the room in the third floor, which was better than last time in the second, like water pressure was better and no water from the ceiling.
Excellent
8.5
Pros: It's a hostel in an ally in Puerto Rico, don't expect a Holiday Inn! But isn't that the point of staying in a hostel? Save some money and experience Puerto Rico like locals and make great friends! We partied with the staff, met people from all over the world, and did things most people wouldnt believe. It wouldn't have happened unless we stayed where we were at! I will definitely come back, and I recommend everyone to give it a shot for a night or two, if you're more prissy and enjoy comfort over an adventure go ahead and switch later!
Details
Reviews
Overall 7.9 Good
Based on 467 reviews
Cleanliness
7.8
Comfort
7.5
Location
7.9
Services
7.4
Staff
8.7
Value for money
7.9
5.0 Okay
Pros: The stuff was very friendly but not always in the reception when needed. There are some local bars around.
Cons: The location of the hostel is in a dark narrow street and at night it is quite a bit scary walking alone. Regarding the facilities, they were complete not value for the money we spend, the room was so tiny that there was no space to leave the lugagges. The shared kitchen was very dirty, I don't blame the stuff for that but it shouldn't be like this definitely. The worst thing was that we had no electricity for 2 days. So there was no internet, no air-conditioning, no fans, no light, no way to charge our phones and no way to get assistance from booking. The stuff, after contacting the boss, told us that they can do nothing about it cause it was a city issue but on the other side of the street we could see that people had electricity, so I do not know what was true. Anyway we had to sleep in a small very hot room with 2 tiny windows for 2 nights
6.7 Good
Pros: - Nice location - There are restaurants near-by - The hostel organises daily activities that I believe are free- which is pretty great! - Overall, good value for your money I guess especially after one takes into consideration the relatively high cost of accommodation is touristy San Juan, PR.
Cons: -Room was awfully hot. The A/C and the ceiling fan wasn't working. - Room was very cramped.
9.6 Excellent
Pros: great place to stay always meet nice people when i go cannot beat the price
Cons:
10.0 Excellent
Pros: The manager Ivette went out of her way to make sure everything was okay This is an amazing place very convenient to place of interest I will recommend this place to anyone
Cons: Nothing
3.3 Mediocre
Pros:
Cons: There was no air conditioning, just fans. I saw cockroaches. There was a lack of proper security. The mattresses and pillows smelt like other peoples sweat and BO. Somewhat dangerous neighborhood after dark so be careful. Stay somewhere else with AC!!!
7.5 Good
Pros: Safe, Clean and convenient to areas of interest.
Cons: Room was small and air conditioner could only be turned on for a short while.
9.2 Excellent
Pros: Friendly treatment.
Cons: No coments
8.0 Excellent
Pros: Travelers that I met
Cons: No professional staff, no communication apart from someone
9.0 Excellent
Pros: The manager Yvette is very nice and helpful she goes beyond her duty to make sure everyone is pleased with the reservation . the staff is very helpful as well very kind and helpful. the location is very convenient to places of interest. will definitive stay here again thank you Casa Santurce and Yvette
Cons: nothing
8.2 Excellent
Pros: Good staff local neighborhood close to tourist areas
Cons: Bit cramped in rooms and bathrooms
7.1 Good
Pros: This time we had the room in the third floor, which was better than last time in the second, like water pressure was better and no water from the ceiling.
Cons:
8.5 Excellent
Pros: It's a hostel in an ally in Puerto Rico, don't expect a Holiday Inn! But isn't that the point of staying in a hostel? Save some money and experience Puerto Rico like locals and make great friends! We partied with the staff, met people from all over the world, and did things most people wouldnt believe. It wouldn't have happened unless we stayed where we were at! I will definitely come back, and I recommend everyone to give it a shot for a night or two, if you're more prissy and enjoy comfort over an adventure go ahead and switch later!
Cons: Honestly the room was small, and had a bed and fridge. I didn't expect any more or any less (: it was worth what I paid, and there was really nothing that I did not like.
With a stay at Casa Santurce in San Juan, you'll be near the beach, just a 4-minute walk from Conservatory of Music of Puerto Rico and a 4-minute drive from Puerto Rico Convention Center. Featured amenities include luggage storage, laundry facilities, and microwave in a common area.
With a stay at Acacia Boutique Hotel in San Juan (Parque), you'll be within a 5-minute drive of Carolina Beach and Condado Beach. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Planning an event in San Juan? This hotel features 592 square feet (55 square meters) of event facilities.
Overall 7.8 Good
Based on 1,316 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.4
Pros: It’s ok
Excellent
10.0
Pros: The hospitality
Excellent
9.6
Pros: The hot tube was perfect!
Good
7.1
Pros: Right on a beautiful beach & close to restaurants/bars/etc Staff were very friendly
Excellent
8.0
Pros: Nice place,clean,quite.
Excellent
10.0
Pros: the Staff was professional and knowledgeable, very easy going and accommodated all our requests. My sister and I kept mentioning how amazing they all were... from the gentleman that checked us in (after hours) right thru to the young lady that provided plumbing help late at night... They helped us get around and made everything so easy and fun ... and your hot tub was spectacular ... NICHE restaurant was amazing the food was truly well done and the drinks were on point
Okay
5.8
Pros: Unique atmosphere. Great restaurants nearby and close to the beach.
Excellent
10.0
Pros: Their customer service was excellent. The ladies at the front desk were very attentive and recommended a bunch of places to visit. Lissette thank you for your time this morning. Weve enjoyed our conversation. We will see you soon!!
Excellent
10.0
Pros: Everything
Excellent
8.3
Pros: The staff was great and location was perfect.
Excellent
10.0
Pros: The room was extremely spacious for a family of 4. It is also ideally located in one of the best neighborhoods several feet from the beach. The staff was very helpful and accommodating.
Mediocre
3.3
Details
Reviews
Overall 7.8 Good
Based on 1,316 reviews
Wellness
9.2
Vibe
8.4
Location
7.8
Service
6.9
Breakfast
5.8
Value
4.6
Room
4.5
Cleanliness
4.3
Comfort
4.0
WiFi
3.6
Location
7.9
Vibe
7.8
Service
7.4
Room
4.1
Comfort
3.9
Wellness
8.9
Vibe
8.0
Location
7.7
Service
7.0
Amenities
5.4
Cleanliness
4.1
Comfort
3.9
Room
3.5
5.4 Okay
Pros: It’s ok
Cons: No parking
10.0 Excellent
Pros: The hospitality
Cons: No there wasn't everything was great she even had coolers and towels for the beach cooking pots and pans microwave toaster oven frigerator just like being at your own home
9.6 Excellent
Pros: The hot tube was perfect!
Cons: The bed was a little hard.
7.1 Good
Pros: Right on a beautiful beach & close to restaurants/bars/etc Staff were very friendly
Cons: Room very small, poor lighting in room (so dark you couldn’t put on makeup inside the room or bathroom). Bed was not comfortable at all. Everything in the room was very outdated/old including the air conditioner, safe, lamps, & bed. Advertises swimming pool but it is actually at a sister property 2 blocks away. Overall, disappointed for the price.
8.0 Excellent
Pros: Nice place,clean,quite.
Cons: Better parking for rental car's.
10.0 Excellent
Pros: the Staff was professional and knowledgeable, very easy going and accommodated all our requests. My sister and I kept mentioning how amazing they all were... from the gentleman that checked us in (after hours) right thru to the young lady that provided plumbing help late at night... They helped us get around and made everything so easy and fun ... and your hot tub was spectacular ... NICHE restaurant was amazing the food was truly well done and the drinks were on point
Cons: I would’ve preferred on site parking, and Didn’t like that it all ended so soon
5.8 Okay
Pros: Unique atmosphere. Great restaurants nearby and close to the beach.
Cons: Very noisy A/C in the room, smallest room ever been, it was not possible to check in early even if we stayed only for one night, not very friendly or welcoming staff at the reception.
10.0 Excellent
Pros: Their customer service was excellent. The ladies at the front desk were very attentive and recommended a bunch of places to visit. Lissette thank you for your time this morning. Weve enjoyed our conversation. We will see you soon!!
Cons:
10.0 Excellent
Pros: Everything
Cons: That I couldnt stay longer
8.3 Excellent
Pros: The staff was great and location was perfect.
Cons:
10.0 Excellent
Pros: The room was extremely spacious for a family of 4. It is also ideally located in one of the best neighborhoods several feet from the beach. The staff was very helpful and accommodating.
Cons: No parking.
3.3 Mediocre
Pros:
Cons: This property was dirty they fail in every aspect of cleanliness. They never change the sheets of my bed which were dirty to begin with . The furnished and floors were nasty. I would fire the clean crew immediately. Don’t waste your money with this hotel.
With a stay at Acacia Boutique Hotel in San Juan (Parque), you'll be within a 5-minute drive of Carolina Beach and Condado Beach. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Planning an event in San Juan? This hotel features 592 square feet (55 square meters) of event facilities.
With a stay at Hostel H1 Miramar in San Juan (Miramar), you'll be within a 5-minute drive of Condado Beach and Puerto Rico Convention Center. Featured amenities include dry cleaning/laundry services, luggage storage, and microwave in a common area.
Overall 7.8 Good
Based on 294 reviews
All reviews
- All reviews
Okay
5.0
Mediocre
2.2
Pros: Everything
Excellent
10.0
Pros: Come for the cheap deal, stay for the friends! This is one of the best hostels I've ever stayed at in my life, somehow manages to gave a lively party atmosphere, but with really good, thoughtful folks, rather than the usual dudebro scene at the more social hostels. The free nightly dinner (!) and social outing with the mostly volunteer staff ended up the most fun I had in PR. Luis, Haley, Helena, and Eric were some of my favorite people I met on my trip, and were also just really skilled at fostering a solid scene of good folks. I might have just been lucky to be there at a good time, but the testimonies scrawled on the walls by hundreds of previous guests seem to reflect similar experiences. I'll miss you, H1 friends!
Excellent
10.0
Pros: It was my first time traveling solo and definitely not the last one. First time with strangers in the same room but everyone was so nice!! And everybody at the hostel is super friendly, we all went out to a party and it was the best time!! If you looking for making friends and spend your time like you’re really living your life that’s the perfect place!
Excellent
10.0
Pros: The staff is lovely and are plenty of great advices. Loved our time here.
Excellent
9.6
Pros: The friendly staff, the dinner.
Excellent
10.0
Pros: I loved the hostel from a to z. The staff were very helpful, people staying there were awesome, location just great and facilities beyond good. Theres a free dinner served every night and most people go out after the dinner so dont forget to pack an outfit for a night out! I would also like to give a special shoutout to Wao who is a real sweetheart (anyone of the hostel staff reading it please translate it to her), Ele and Louis who were absolutely awesome and made sure my stay was great throughout
Mediocre
2.5
Okay
5.8
Pros: The staff was really friendly. It is walking distance from the beach. The mattress was soft and nice. They have free dinner every night and do an event together after. The price was very affordable.
Good
6.3
Pros: Location
Okay
5.8
Pros: Was decent location
Details
Reviews
Overall 7.8 Good
Based on 294 reviews
Cleanliness
7.1
Comfort
7.4
Location
8.4
Services
7.3
Staff
8.7
Value for money
8.0
5.0 Okay
Pros:
Cons: The house is too much old, even the private rooms have shared bath, so not fare for that price.
2.2 Mediocre
Pros: Everything
Cons: The whole place is a joke. Don’t bother spending your money here. I stood for 3 nights with my boyfriend and totally regretted the whole thing... do your self a favor spend the little bit extra money and get a nicer place. VERY Dirty, mosquitos infested, no clean towels, didn’t change the sheets once since our stay, no hot water, and our AC was broken in our room. Other guests were very loud and wonder the halls all night ... staff was taking shots of alcohol with a guests INFORNT of the building. Just super uncomfortable. Every time I had to use the restroom I took my BF with me because I didn’t feel comfortable with the men that lingered around in the Hall way and stood outside of the bathroom door. It was horrible... the island was beautiful but this place was a nightmare. We would purposely stay out late and leave really early so all we had to do was sleep there but even sleeping was very uncomfortable because our AC unit was broken in our room...
10.0 Excellent
Pros: Come for the cheap deal, stay for the friends! This is one of the best hostels I've ever stayed at in my life, somehow manages to gave a lively party atmosphere, but with really good, thoughtful folks, rather than the usual dudebro scene at the more social hostels. The free nightly dinner (!) and social outing with the mostly volunteer staff ended up the most fun I had in PR. Luis, Haley, Helena, and Eric were some of my favorite people I met on my trip, and were also just really skilled at fostering a solid scene of good folks. I might have just been lucky to be there at a good time, but the testimonies scrawled on the walls by hundreds of previous guests seem to reflect similar experiences. I'll miss you, H1 friends!
Cons: Considering the deal, not much. Guests should be aware that the Santurce side of the hostel's neighborhood is potentially sketchy at night, but they should be fine if they go out with company, and the Miramar side is safe whenever. Transit in San Juan can be a little tricky (don't try walking to the old town, way too far), but I appreciated the bike rental that the hostel offered, for those days I didn't have a rental car.
10.0 Excellent
Pros: It was my first time traveling solo and definitely not the last one. First time with strangers in the same room but everyone was so nice!! And everybody at the hostel is super friendly, we all went out to a party and it was the best time!! If you looking for making friends and spend your time like you’re really living your life that’s the perfect place!
Cons:
10.0 Excellent
Pros: The staff is lovely and are plenty of great advices. Loved our time here.
Cons:
9.6 Excellent
Pros: The friendly staff, the dinner.
Cons:
10.0 Excellent
Pros: I loved the hostel from a to z. The staff were very helpful, people staying there were awesome, location just great and facilities beyond good. Theres a free dinner served every night and most people go out after the dinner so dont forget to pack an outfit for a night out! I would also like to give a special shoutout to Wao who is a real sweetheart (anyone of the hostel staff reading it please translate it to her), Ele and Louis who were absolutely awesome and made sure my stay was great throughout
Cons:
2.5 Mediocre
Pros:
Cons: Property wouldn’t make any consideration despite of Hurricane Dorian.
5.8 Okay
Pros: The staff was really friendly. It is walking distance from the beach. The mattress was soft and nice. They have free dinner every night and do an event together after. The price was very affordable.
Cons: My sheets were very dusty. I believe it was clean but probably sat on the unused bed for a very long time. I was on a top bunk. We didn't get the room we booked. We booked a room on the second floor but got the first floor room. The shower wasn't working when I went to use it. Luckily there was also a shower upstairs so I waited around in my towel until it was available. The bathroom wasn't the cleanest, which you can expect when sharing bathrooms with strangers whose cleaning habits you do not know. Bring flip flops so you don't have to walk around the bathroom barefoot. You also don't have control over who you room with and could end up rooming with questionable roommates. This place is old and run down. It needs a serious renovation. It's located in the hood hood. This was my first time at a hostel and definitely my last. I survived my one night there but would not have stayed a second night if I had to. I wanted out right away. It was good for the experience since I wanted to know what hostels were like but it's not for me.
6.3 Good
Pros: Location
Cons: No water.
5.8 Okay
Pros: Was decent location
Cons: Water stopped working for the whole night.
With a stay at Hostel H1 Miramar in San Juan (Miramar), you'll be within a 5-minute drive of Condado Beach and Puerto Rico Convention Center. Featured amenities include dry cleaning/laundry services, luggage storage, and microwave in a common area.
Where to stay in Santurce (San Juan)?
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