With a stay at Condado Vanderbilt Hotel, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Castillo de San Cristobal. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
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Best hotels in Santurce (San Juan)
Overall 9.4 Excellent
Based on 1,634 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Excellent
10.0
Excellent
10.0
Pros: Everything was Fantastic
Excellent
10.0
Pros: Attention to detail, luxurious accommodations, outstanding staff.
Excellent
10.0
Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
Excellent
10.0
Pros: El mar y la piscina maravillosos .....
Excellent
10.0
Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
Excellent
10.0
Pros: Service
Good
7.4
Pros: Excellent venue.
OK
4.2
Excellent
10.0
Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Excellent
10.0
Pros: Pool area
Details
Reviews
Overall 9.4 Excellent
Based on 1,634 reviews
Location
9.6
Vibe
9.1
Service
9.0
Amenities
8.9
Pool
8.8
Room
8.7
Cleanliness
8.5
Comfort
7.5
Breakfast
6.0
Location
9.7
Vibe
9.0
Amenities
9.0
Service
8.9
Room
8.7
Cleanliness
8.4
Bar and Beverages
8.4
Food
7.5
Breakfast
6.2
Location
9.5
Service
9.0
Pool
9.0
Room
8.3
Food
6.8
Value for money
5.2
Service
8.9
10.0 Excellent
Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
10.0 Excellent
Pros:
Cons: Still holding money on my credit card.
10.0 Excellent
Pros: Everything was Fantastic
Cons:
10.0 Excellent
Pros: Attention to detail, luxurious accommodations, outstanding staff.
Cons: We loved everything
10.0 Excellent
Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
Cons:
10.0 Excellent
Pros: El mar y la piscina maravillosos .....
Cons: Nada todo me gusto
10.0 Excellent
Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
Cons:
10.0 Excellent
Pros: Service
Cons: Nothing
7.4 Good
Pros: Excellent venue.
Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
4.2 OK
Pros:
Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
10.0 Excellent
Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Cons: Not much to dislike.
10.0 Excellent
Pros: Pool area
Cons: I couldn't stay more days
With a stay at Condado Vanderbilt Hotel, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Castillo de San Cristobal. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
A unique luxury boutique hotel inspired by the fascinating journeys of the owners to the Mediterranean. The dcor is designed to transport guests to the allure of the European lifestyle in a Caribbean scenario. Located in the fashionable Condado area, the hotel has a fabulous rooftop with lagoon views and private verandas in all rooms. Its ultrachic restaurant, Sage Steak Loft, is one of San Juans finest new restaurants by local celebrity Chef Mario Pagan. You might recognize Chef Mario Pagan from his appearance at Food Networks Iron Chef. O:live Boutique Hotel is part of the Small Luxury Hotels of the World and recently won the title of Best New Boutique Hotel of 2013 and Worlds Best Design Boutique Hotel in 2014 by the prestigious boutique hotel awards in London. Adults only hotel.
Overall 9.1 Excellent
Based on 441 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Excellent
10.0
Pros: Its an amazing boutique hotel
Better than expected!!
Excellent
10.0
Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Details
Reviews
Overall 9.1 Excellent
Based on 441 reviews
Beach
10.0
Service
9.3
Location
9.3
Bar and Beverages
9.3
Amenities
9.0
Food
8.3
Room
7.7
Breakfast
6.4
Value for money
3.3
Location
9.2
Service
9.1
Vibe
8.1
Room
7.2
Breakfast
6.6
Value for money
3.5
10.0 Excellent
Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Cons: The fact that I had to leave!
10.0 Excellent
Pros: Its an amazing boutique hotel
Better than expected!!
Cons:
10.0 Excellent
Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Cons:
A unique luxury boutique hotel inspired by the fascinating journeys of the owners to the Mediterranean. The dcor is designed to transport guests to the allure of the European lifestyle in a Caribbean scenario. Located in the fashionable Condado area, the hotel has a fabulous rooftop with lagoon views and private verandas in all rooms. Its ultrachic restaurant, Sage Steak Loft, is one of San Juans finest new restaurants by local celebrity Chef Mario Pagan. You might recognize Chef Mario Pagan from his appearance at Food Networks Iron Chef. O:live Boutique Hotel is part of the Small Luxury Hotels of the World and recently won the title of Best New Boutique Hotel of 2013 and Worlds Best Design Boutique Hotel in 2014 by the prestigious boutique hotel awards in London. Adults only hotel.
Have it all at La Concha Renaissance San Juan Resort. Our luxury hotel offers upscale and chic amenities in an oceanfront location. Style blends seamlessly in this state-of-the-art resort situated in the heart of Condado in San Juan. Enjoy high-end shopping and the finest restaurants in the area within walking distance. Popular attractions such as Old San Juan and Barcadí Rum Factory are a short drive away. Let the pleasant sound of the waves be your alarm clock while staying in Puerto Rico. Our sophisticated rooms are ideal for winding down after a day of exploration. Try delectable dishes with local and international flavors in any of our seven restaurants. When downtime arises, try you luck in our casino, opt for an invigorating workout session, or take a dip in our stylish infinity pool overlooking the beach. In addition, our resort can host corporate events and the most romantic weddings in any of our 12 elegant venues. The possibilities are endless at La Concha Renaissance San Juan Resort.
Overall 9.0 Excellent
Based on 3,164 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The staff were brilliant, extremely helpful and attentive. The porter staff were extremely knowledgeable and friendly. The front of house was professional and again could not do enough to help. the room was clean and tidy and the facilities excellent. Given I was also working due to plane delays, the addition of fast internet made working extremely easy. The restaurant was also excellent and the location of the hotel perfect, within easy reach of both golden sands and pools with 2 jacuzzis.
OK
4.8
Pros: The beach and pool facilities are great
Excellent
8.2
Pros: Beautiful hotel with open lobby and modern clean feeling.
Excellent
9.7
Pros: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Excellent
9.1
Pros: Loved the suite with full kitchen. Would do this again!
Excellent
9.1
Pros: Well maintained despite not being a new resort;
Modern, comfortable and clean rooms;
Large staff and very friendly and accommodating;
Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there.
If you like resorts and don't mind the crowds you will enjoy this hotel.
Excellent
10.0
Pros: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Good
7.7
Pros: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean.
Most staff were so friendly and helpful.
Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Excellent
9.7
Pros: All
Excellent
9.4
Pros: location and beach were great.
Excellent
10.0
Pros: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Excellent
10.0
Pros: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Details
Reviews
Overall 9.0 Excellent
Based on 3,164 reviews
Location
9.4
Vibe
9.0
Bar and Beverages
8.9
Service
8.7
Cleanliness
8.3
Room
7.9
Comfort
7.2
Breakfast
5.8
Value for money
3.9
WiFi
3.4
Location
9.5
Beach
9.4
Pool
9.1
Service
8.7
Cleanliness
8.4
Amenities
8.2
Room
7.4
Breakfast
6.1
Value for money
4.2
Beach
9.5
Location
9.3
Pool
9.1
Service
8.6
Vibe
8.5
Room
7.5
Breakfast
6.2
Value for money
3.9
Service
8.8
Comfort
7.4
Room
7.3
10.0 Excellent
Pros: The staff were brilliant, extremely helpful and attentive. The porter staff were extremely knowledgeable and friendly. The front of house was professional and again could not do enough to help. the room was clean and tidy and the facilities excellent. Given I was also working due to plane delays, the addition of fast internet made working extremely easy. The restaurant was also excellent and the location of the hotel perfect, within easy reach of both golden sands and pools with 2 jacuzzis.
Cons: After my stay in the Marriott Stellaris (sister hotel to La Concha) about 1/4 mile away I was not a fan. This hotel shows them how it should be done. I can't rate either casino as I don't gamble but aside from that I could not fault La Concha Renaissance and would happily go again. I would not return to the Stellaris though.
4.8 OK
Pros: The beach and pool facilities are great
Cons: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
8.2 Excellent
Pros: Beautiful hotel with open lobby and modern clean feeling.
Cons: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
9.7 Excellent
Pros: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Cons: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
9.1 Excellent
Pros: Loved the suite with full kitchen. Would do this again!
Cons: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
9.1 Excellent
Pros: Well maintained despite not being a new resort;
Modern, comfortable and clean rooms;
Large staff and very friendly and accommodating;
Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there.
If you like resorts and don't mind the crowds you will enjoy this hotel.
Cons: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
10.0 Excellent
Pros: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Cons: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
7.7 Good
Pros: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean.
Most staff were so friendly and helpful.
Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Cons: Mixed drinks were weak and pricey.
Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open.
Hallways were a little dingy.
9.7 Excellent
Pros: All
Cons:
9.4 Excellent
Pros: location and beach were great.
Cons:
10.0 Excellent
Pros: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Cons: Nothing to complain about
10.0 Excellent
Pros: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Cons:
Have it all at La Concha Renaissance San Juan Resort. Our luxury hotel offers upscale and chic amenities in an oceanfront location. Style blends seamlessly in this state-of-the-art resort situated in the heart of Condado in San Juan. Enjoy high-end shopping and the finest restaurants in the area within walking distance. Popular attractions such as Old San Juan and Barcadí Rum Factory are a short drive away. Let the pleasant sound of the waves be your alarm clock while staying in Puerto Rico. Our sophisticated rooms are ideal for winding down after a day of exploration. Try delectable dishes with local and international flavors in any of our seven restaurants. When downtime arises, try you luck in our casino, opt for an invigorating workout session, or take a dip in our stylish infinity pool overlooking the beach. In addition, our resort can host corporate events and the most romantic weddings in any of our 12 elegant venues. The possibilities are endless at La Concha Renaissance San Juan Resort.
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
Overall 9.0 Excellent
Based on 1,131 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.1
Pros: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
Excellent
8.0
Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
Excellent
9.7
Details
Reviews
Overall 9.0 Excellent
Based on 1,131 reviews
Vibe
9.1
Service
8.7
Amenities
8.6
Breakfast
8.3
Location
8.2
WiFi
7.9
Room
7.8
Vibe
9.0
Service
8.8
Amenities
8.6
Breakfast
8.0
Location
7.8
Room
7.3
Service
8.6
Breakfast
8.1
Room
7.1
9.1 Excellent
Pros: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
Cons:
8.0 Excellent
Pros: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
Cons:
9.7 Excellent
Pros:
Cons: Breakfast potatoes. I would like a more veggie friendly breakfast
Hyatt House San Juan provides a comfortable environment that remind guest of home. The Hotel features 126 spacious rooms that feature Atlantic Ocean and San Juan Bay views. Located in the Puerto Rico Convention center district and next to San Juan Bay Marina. The hotel is conveniently located just 10 minutes from The Luis Munoz International Airport and steps away from Historic Old San Juan, Condado area and Ocean Park Beach.
Upscale amenities and the beach setting blend seamlessly at San Juan Marriott Resort & Stellaris Casino, offering you a memorable stay in San Juan, Puerto Rico. Enjoy our unbeatable oceanfront location with easy access to popular attractions such as Old San Juan, Condado Beach, Isla Verde and plenty of shopping and dining within walking distance. After an exhilarating day exploring the island, retire to our spacious rooms and suites featuring soothing décor, pillowtop mattresses and awe-inspiring ocean or city views. If you're conducting business in Puerto Rico, you'll appreciate our accommodations featuring large workspaces and Wi-Fi service. In addition, we offer 13 elegant event venues with space to host conferences, meetings and unforgettable weddings. When downtime arises, take advantage of our state-of-the-art fitness center, then head to our resort-style pool and enjoy beautiful weather regardless of the season. Plan a successful stay in San Juan Marriott Resort & Stellaris Casino.
Overall 8.9 Excellent
Based on 3,158 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
OK
4.5
Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Excellent
8.0
Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Excellent
9.7
Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Excellent
9.7
Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Excellent
10.0
Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
Excellent
9.4
Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
Excellent
9.7
Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Excellent
9.7
Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Excellent
8.0
Pros: Our family loved the close proximity to the beach.
Good
7.7
Pros: Nice hotel, a little bit old
Staff members are great
Location is one of the best in San Juan
Nice Beach front, nice poll area, everything else is below average
You have CSV, Walgreens, and many restaurants walking distance
Excellent
10.0
Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Details
Reviews
Overall 8.9 Excellent
Based on 3,158 reviews
Location
9.4
Beach
9.2
Service
9.0
Pool
8.2
Room
7.8
WiFi
5.9
Breakfast
5.8
Comfort
5.1
Value for money
3.5
Beach
9.3
Location
9.0
Service
8.9
Pool
7.9
Room
7.2
Breakfast
6.0
Comfort
5.3
Value for money
3.3
Location
9.4
Beach
9.0
Service
8.9
Pool
8.5
Cleanliness
8.2
Room
7.3
Breakfast
6.1
Food
6.0
Comfort
5.3
Value for money
3.4
Location
9.5
Service
9.2
Room
7.4
Amenities
7.4
Food
6.2
10.0 Excellent
Pros: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Cons: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
4.5 OK
Pros: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Cons: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat.
The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday.
The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice.
Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again.
Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
8.0 Excellent
Pros: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Cons: LOBBY MUSIC VERY LOUD I USED EAR PLUGS
9.7 Excellent
Pros: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Cons: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
9.7 Excellent
Pros: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Cons: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
10.0 Excellent
Pros: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
Cons:
9.4 Excellent
Pros: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
Cons:
9.7 Excellent
Pros: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Cons: Food is so-so and overpriced (no big surprise).
9.7 Excellent
Pros: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Cons: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.
8.0 Excellent
Pros: Our family loved the close proximity to the beach.
Cons: Taxis were too expensive. There's not enough public transportation.
7.7 Good
Pros: Nice hotel, a little bit old
Staff members are great
Location is one of the best in San Juan
Nice Beach front, nice poll area, everything else is below average
You have CSV, Walgreens, and many restaurants walking distance
Cons: Everything is overpriced
Rooms are old and small
Bar is noisy and crowd not cool at all
Casino area looks aweful I didn't wasted time on it
10.0 Excellent
Pros: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Cons: Nothing to dislike
Upscale amenities and the beach setting blend seamlessly at San Juan Marriott Resort & Stellaris Casino, offering you a memorable stay in San Juan, Puerto Rico. Enjoy our unbeatable oceanfront location with easy access to popular attractions such as Old San Juan, Condado Beach, Isla Verde and plenty of shopping and dining within walking distance. After an exhilarating day exploring the island, retire to our spacious rooms and suites featuring soothing décor, pillowtop mattresses and awe-inspiring ocean or city views. If you're conducting business in Puerto Rico, you'll appreciate our accommodations featuring large workspaces and Wi-Fi service. In addition, we offer 13 elegant event venues with space to host conferences, meetings and unforgettable weddings. When downtime arises, take advantage of our state-of-the-art fitness center, then head to our resort-style pool and enjoy beautiful weather regardless of the season. Plan a successful stay in San Juan Marriott Resort & Stellaris Casino.
Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.
Overall 8.9 Excellent
Based on 2,987 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
OK
5.7
Good
7.7
Pros: Hotel is clean and friendly staff
Excellent
8.0
Excellent
10.0
Pros: the infinity pool and the service as well as the area
Good
7.7
Pros: Love the casino love the Metropole restaurant love the pool
Excellent
10.0
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Excellent
10.0
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Excellent
8.0
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Excellent
10.0
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Good
7.7
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Excellent
8.0
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Good
6.8
Pros: Good location and hotel looks great
Details
Reviews
Overall 8.9 Excellent
Based on 2,987 reviews
Vibe
9.2
Service
8.9
Location
8.0
Room
7.5
Cleanliness
6.9
Breakfast
6.8
Beach
4.6
Value for money
3.8
Service
8.9
Pool
8.3
Location
7.5
Room
6.9
Food
6.8
Cleanliness
6.6
Comfort
6.3
Value for money
3.4
Service
8.7
Pool
8.3
Location
8.1
Room
6.7
Service
8.8
Pool
8.1
Location
7.9
Room
6.9
5.7 OK
Pros:
Cons: Housekeeping is mediocre, they take too much time to get the whole floor clean.
7.7 Good
Pros: Hotel is clean and friendly staff
Cons: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
8.0 Excellent
Pros:
Cons: Limited choices restaurants
10.0 Excellent
Pros: the infinity pool and the service as well as the area
Cons: no minibar
7.7 Good
Pros: Love the casino love the Metropole restaurant love the pool
Cons: I don't like it there is not a beach in the hotel
10.0 Excellent
Pros: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
10.0 Excellent
Pros: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons: I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0 Excellent
Pros: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons: However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
10.0 Excellent
Pros: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
7.7 Good
Pros: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Cons: The rooms didn't have vents and the food and drinks are expensive.
8.0 Excellent
Pros: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Cons:
6.8 Good
Pros: Good location and hotel looks great
Cons: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.
Engage in a delightful lodging experience at Hyatt Place San Juan/City Center. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Overall 8.8 Excellent
Based on 1,612 reviews
Excellent
10.0
Pros: Very clean
Details
Reviews
Overall 8.8 Excellent
Based on 1,612 reviews
10.0 Excellent
Pros: Very clean
Cons: Nothing
Engage in a delightful lodging experience at Hyatt Place San Juan/City Center. Spacious guestrooms feature plush Hyatt Grand Beds and such high-tech conveniences as free Wi-Fi and remote printing. A wide array of hotel amenities includes 24-hour fitness center and 3,000 square feet of meeting and event space. Food and fun awaits you at our outdoor pool. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
Overall 8.8 Excellent
Based on 1,246 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
Excellent
8.5
Pros: Customer service
Good
6.2
Pros: free cookies and ping pong table. staff was very friendly
Excellent
9.0
Pros: Excellent staff and service
Welcome cookies
Excellent
9.7
Pros: Good location, everything was clean, great staff.
Good
6.2
Pros: La localizacion
Excellent
9.7
Pros: Gave us access to Isla Verde Marriott courtyard facilities as well. Staff was great! Across the street from a supermarket, near plenty of restaurants.
Excellent
10.0
Pros: Good location, lots of restaurants and shops within walking distance.
Excellent
8.8
Pros: Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Excellent
8.2
Pros: Live that the rooms were clean and modern.
Staff was super friendly and helpful.
Good
7.4
Pros: Poool open24 hour a thumbs up!
Details
Reviews
Overall 8.8 Excellent
Based on 1,246 reviews
Service
9.4
Cleanliness
9.1
Location
9.0
Vibe
8.9
Food
8.7
Room
8.2
Breakfast
6.1
Comfort
5.9
Service
9.5
Cleanliness
9.0
Location
8.9
Food
8.6
Room
7.5
Value for money
5.9
Comfort
5.8
Breakfast
5.5
Service
9.3
Location
9.1
Beach
8.8
Pool
8.6
Room
7.7
Comfort
6.0
10.0 Excellent
Pros: It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
Cons:
8.5 Excellent
Pros: Customer service
Cons: House keeping. They took too long to clean our floor.
6.2 Good
Pros: free cookies and ping pong table. staff was very friendly
Cons: Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
9.0 Excellent
Pros: Excellent staff and service
Welcome cookies
Cons: Resort fees but this would go for all hotels in the area.
Parking options
9.7 Excellent
Pros: Good location, everything was clean, great staff.
Cons: Parking not included.
6.2 Good
Pros: La localizacion
Cons: Precios altos, el area de la picina pequeña y tenia muchas ojas. Me cobraron dos veces la trasancion y no me ofrecieron algún descuento o estadia. Aun espero por mi credito de vuelta.
9.7 Excellent
Pros: Gave us access to Isla Verde Marriott courtyard facilities as well. Staff was great! Across the street from a supermarket, near plenty of restaurants.
Cons: Hotel menu was unimpressive, pool area not attached to the beach, but really there is a ton to like about this hotel!
10.0 Excellent
Pros: Good location, lots of restaurants and shops within walking distance.
Cons:
8.8 Excellent
Pros: Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Cons: The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
8.2 Excellent
Pros: Live that the rooms were clean and modern.
Staff was super friendly and helpful.
Cons: It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
7.4 Good
Pros: Poool open24 hour a thumbs up!
Cons: Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico’s capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU). Our freshly renovated hotel has much to offer business and leisure travelers alike, with contemporary guest rooms and executive accommodations that include in-room conveniences like 32in flat screen TV, MP3 clock radio, high-speed internet access, microwave and mini-fridge, and luxurious Sweet Dreams beds. Enjoy the finest in regional and international cuisines at one of our hotel restaurants, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include: A state-of-the-art Precor-equipped Fitness Center Spa Room - massage appointments available In-room dining Private courtyard with sparkling, tropical pool and whirlpool Complimentary wireless internet access in lobby and pool areas Stay productive and connected in our Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access. We’re close to nearby Hato Rey and the Milla de Oro business and banking district, San Juan’s New Convention District, and Plaza Las Americas Shopping Center. The Doubletree San Juan hotel has 4 versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications. Our hotel is a short walk away from exciting San Juan nightlife and casino district with dozens of tempting restaurants, cafes and shops. For the more adventuresome, San Juan rum bars, pubs and nightclubs offer excitement. Also within walking distance are the Puerto Rico Museum of Arts and Luis A. Ferre Performing Arts Center. Old San Juan, home to the centuries-old fortresses El Morro and San Cristobal, charms with its cobblestone streets and amazing museums, and no visit to San Juan is complete without visiting the old town’s historic and cultural sites. When you visit San Juan, our professional and caring hotel staff looks forward to welcoming you to the Doubletree and beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.
With a stay at Coral Princess Hotel, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 195 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: great value
everything as listed...no surprises
great location, safe tourist area and friendly staff
super free coffee machine available all day
mini bar in room with more than reasonable prices
will definitely be my first choice if I return to PR
Mediocre
3.1
Pros: The "garden" looks nice
Excellent
9.7
Pros: Good price
Details
Reviews
Overall 8.6 Excellent
Based on 195 reviews
Pool
10.0
WiFi
9.5
Cleanliness
9.2
Service
9.1
Value for money
9.0
Vibe
9.0
Amenities
8.9
Location
8.7
Wellness Area
8.6
Breakfast
7.2
Room
6.8
Service
9.3
Cleanliness
9.3
Location
8.6
Breakfast
7.3
Room
6.3
Comfort
5.6
10.0 Excellent
Pros: great value
everything as listed...no surprises
great location, safe tourist area and friendly staff
super free coffee machine available all day
mini bar in room with more than reasonable prices
will definitely be my first choice if I return to PR
Cons: if you are there for a pre-cruise be forwarned that the breakfast area is small and although the staff are great they were overwhelmed but still managed to take care of everyone with a smile, just plan a little extra time for breakfast !
3.1 Mediocre
Pros: The "garden" looks nice
Cons: Doors with a traditional key, very hard to latch, lock or unlock. Everybody was slamming the doors all night long. Not sure how many people that stayed there have made a copy of the key.
I've got an elevator shaft in my room. Yes, really. My room was built around an elevator shaft. Bed was on one side right next to the door which was next to the elevator door. Bathroom was on the other side, AC was there too. To get to the bathroom from my bed I had to go around behind the elevator shaft. Also didn't get much cold air from AC, it was too hot and you can imagine all the noise.
My room was also oriented to the street where every five minutes somebody stopped their car with loud music all night long.
I couldn't sleep at all. Too hot, noise coming from AC, elevator, people talking while waiting for elevator, people slamming the doors, noise from car stereos. I could just have stayed at the airport sleeping on the floor for free.
Breakfast was very simple, served outside, in the hot, humid weather. Wind was constantly blowing my napkins and stuff away.
Transportation from the airport did cost too much because the hotel was not listed in any zone. Paid $20. The hotel is exactly between the airport and the cruise port, which costs $10 to transfer between.
They took a photocopy of my credit card including the CVV code and my ID, which violates PCI compliance BTW, when I asked them for how long they are going to store it, they couldn't tell me when they are going to shred it, probably never.
The Italian restaurant near by, I don't even.... Just don't.
Never again.
9.7 Excellent
Pros: Good price
Cons: Nothing
With a stay at Coral Princess Hotel, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
The Best Western Plus Condado Palm Inn & Suites is committed to making your stay in Puerto Rico comfortable and memorable. Enjoy our room accommodations with modern amenities and stylish furnishings, pool, hot tub, beach club and fitness center. Try our brand new restaurants, Ropa Vieja, a vibrant full service Puerto Rican and Cuban Cuisine restaurant, and Nestle Toll House Café, your best option for delicious coffee, fresh pastries, light fare and ice cream. Looking to host a meeting or private event? Contact us about our roof top meeting and boardrooms, both available for any type of event. If you're looking for hotels in Condado within steps of the beach, shops and dining hot spots, stay with us. We offer great packages and rates that include complimentary high-speed wireless internet and breakfast and 100% Puerto Rican coffee available 24-hours. The Best Western Condado Palm Inn & Suites offers 33 one bedroom suites, fully equipped with all the amenities to make your extended business trip or vacation the most comfortable. Featuring a spacious living room space, refrigerator, microwave, kitchen countertops, separate bedroom area, and your private balcony, these suites are the perfect mix of style and comfort. We designed new meeting facilities, and complimentary services that include a business center and high-speed wireless internet access in the rooms and throughout the entire hotel.
Overall 8.4 Excellent
Based on 2,995 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: GREAT value in an AWESOME location with great views!
Excellent
10.0
Pros: Good service
Excellent
8.5
Pros: Overall service.
Excellent
10.0
Pros: The bathrooms were amazing! Balcony, the buffet style breakfast in the morning was amazing!
Excellent
8.0
Pros: Good breakfast included, friendly staff, and convenient parking lot next to hotel for $17/day.
Only negative was that the location was loud and noisy at night (due to busy popular location) and we were woken up while sleeping.
Mediocre
3.4
Pros: Pros:
Lobby: very clean, with friendly staff at front desk. Nice aquarium. Free water and coffee. Plenty of room to sit and lounge with descent music and accessible large screen televisions.
Location: across the street from walgreens. On the corner of Ashford Avenue. Most places within walking distance.
Excellent
10.0
Pros: Everybody was so nice to us!
Excellent
8.8
Pros: Cleanliness and lots to do within walking distance
Excellent
8.0
Pros: Excellent staff and breakfast
Excellent
10.0
Pros: Nice s
Excellent
8.0
Pros: The distance to the beach, the location in terms of dining/night life
Excellent
10.0
Pros: Nice amenities. Very clean and accesible. Comfortable. Nice breakfast.
Details
Reviews
Overall 8.4 Excellent
Based on 2,995 reviews
Location
9.4
WiFi
9.3
Service
8.8
Wellness Area
8.5
Room
7.0
Breakfast
5.6
Location
9.0
WiFi
8.7
Service
8.4
Room
6.7
Breakfast
5.8
Location
9.3
Service
8.6
WiFi
8.6
Room
6.3
Breakfast
5.8
Location
9.5
Service
8.8
Cleanliness
6.9
Room
6.2
Comfort
5.6
Breakfast
5.5
10.0 Excellent
Pros: GREAT value in an AWESOME location with great views!
Cons: Nothing
10.0 Excellent
Pros: Good service
Cons:
8.5 Excellent
Pros: Overall service.
Cons: It was ok. No identifiable faults.
10.0 Excellent
Pros: The bathrooms were amazing! Balcony, the buffet style breakfast in the morning was amazing!
Cons: After a week the bed got hard but that was the only thing!
8.0 Excellent
Pros: Good breakfast included, friendly staff, and convenient parking lot next to hotel for $17/day.
Only negative was that the location was loud and noisy at night (due to busy popular location) and we were woken up while sleeping.
Cons:
3.4 Mediocre
Pros: Pros:
Lobby: very clean, with friendly staff at front desk. Nice aquarium. Free water and coffee. Plenty of room to sit and lounge with descent music and accessible large screen televisions.
Location: across the street from walgreens. On the corner of Ashford Avenue. Most places within walking distance.
Cons: Cons:
Wrong room: we reserved a king bed but instead we were given two Queens without being told. We found when we walked into the room that it was the wrong room. The front desk eventually corrected the mistake
Poor vector control: there were ants and roaches in the room. ants on the carpet and night stand. Woken up to a dead roach on the floor near the door
Poor AC: the window AC wasn't able to make the room cooler than 73 degrees Fahrenheit despite the setting being at a lower number
Dirty towels: the white towels had stains on them and would leave lint on the skin after drying off
Bedding: stiff bed. Their was no underlying bed liner
Parking : an open lot behind the hotel with no visible security presence.
10.0 Excellent
Pros: Everybody was so nice to us!
Cons: Needs room service ASAP
8.8 Excellent
Pros: Cleanliness and lots to do within walking distance
Cons: All the homeless people laying around in the area
8.0 Excellent
Pros: Excellent staff and breakfast
Cons: Nothing
10.0 Excellent
Pros: Nice s
Cons:
8.0 Excellent
Pros: The distance to the beach, the location in terms of dining/night life
Cons: Everything was great at the hotel except breakfast. We stayed there for 4 days and 3 out of 4 there was at least something to eat but the las day was going into the weekend so it got busier. By 8:45 AM all the food was gone and they had nothing to re-fill it with. It wasn't just one item but omelettes, side, sausage, cereal, and even pastrywas gone. When I asked the floor manager if they have absolutely anything to eat he was very unapologetic and said we should have come earlier
10.0 Excellent
Pros: Nice amenities. Very clean and accesible. Comfortable. Nice breakfast.
Cons: The bathroom smelled too much to clorox. Expensive parking.
The Best Western Plus Condado Palm Inn & Suites is committed to making your stay in Puerto Rico comfortable and memorable. Enjoy our room accommodations with modern amenities and stylish furnishings, pool, hot tub, beach club and fitness center. Try our brand new restaurants, Ropa Vieja, a vibrant full service Puerto Rican and Cuban Cuisine restaurant, and Nestle Toll House Café, your best option for delicious coffee, fresh pastries, light fare and ice cream. Looking to host a meeting or private event? Contact us about our roof top meeting and boardrooms, both available for any type of event. If you're looking for hotels in Condado within steps of the beach, shops and dining hot spots, stay with us. We offer great packages and rates that include complimentary high-speed wireless internet and breakfast and 100% Puerto Rican coffee available 24-hours. The Best Western Condado Palm Inn & Suites offers 33 one bedroom suites, fully equipped with all the amenities to make your extended business trip or vacation the most comfortable. Featuring a spacious living room space, refrigerator, microwave, kitchen countertops, separate bedroom area, and your private balcony, these suites are the perfect mix of style and comfort. We designed new meeting facilities, and complimentary services that include a business center and high-speed wireless internet access in the rooms and throughout the entire hotel.
The Condado Plaza Hilton is a stylish hotel boasting a breathtaking oceanfront location in the highly desirable Condado area within walking distance to additional facilities - near Old San Juan. - Just 7 miles from SJU Airport - Walking distance to shops, restaurants and bars - Short walk to Paseo Caribe, an exciting dining, entertainment and shopping complex - 572 modern guest rooms and suites - Uninterrupted ocean, lagoon or city views - Free WiFi – in rooms and public areas - Guest rooms with work desk, ergonomic chair, mini-fridge, safe deposit box with interior electric capability - 24-hour business center - 24-hour fitness center with steam sauna and whirlpool - Multiple dining options from casual to fine dining including Starbucks and Pikayo, finest restaurant in town from Chef Wilo Benet - Tennis court - Watersports at the lagoon, kayak, paddle boards - 4 pools, featuring the only saltwater pool in the island - Cove-like beach for snorkeling at the taino-themed reef path - 19 flexible meeting rooms, most with natural daylight
Overall 8.2 Excellent
Based on 2,281 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
Good
7.1
Pros: The staff was very friendly and helpful at the check in. The rooms are very clean and modern. Good location.
Excellent
8.0
Pros: Loved the salt water pool, the oceanfront hammocks, the different restaurant options in the hotel, the 24 pool/hot tubs, very friendly and accommodating staff
OK
5.4
Pros: Beautiful hotel and amazing location with some great amenity options.
Good
7.4
Excellent
9.1
Pros: I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean!
OK
4.5
Pros: I liked the beach being right there
Excellent
10.0
Pros: I loved the location. The hotel staff was fabulous. Very friendly and willing to help.
Good
6.0
Excellent
8.8
Pros: The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.
Mediocre
2.2
Details
Reviews
Overall 8.2 Excellent
Based on 2,281 reviews
Location
8.9
Service
7.4
Room
6.7
Breakfast
5.5
Comfort
5.5
Amenities
5.4
Cleanliness
5.1
Value for money
3.9
WiFi
3.8
Location
9.0
Service
7.2
Room
5.8
Vibe
5.6
Amenities
5.4
Comfort
5.2
Cleanliness
5.0
Value for money
4.0
Location
8.6
Service
7.5
Room
6.3
Comfort
5.5
Cleanliness
5.3
Amenities
5.1
Vibe
4.9
Value for money
3.7
Service
7.6
Room
6.0
10.0 Excellent
Pros: Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
Cons:
7.1 Good
Pros: The staff was very friendly and helpful at the check in. The rooms are very clean and modern. Good location.
Cons: No room service.
No water bottles in the room, if you want something to drink or eat you have to go to the lobby or a cafe in the second floor.
8.0 Excellent
Pros: Loved the salt water pool, the oceanfront hammocks, the different restaurant options in the hotel, the 24 pool/hot tubs, very friendly and accommodating staff
Cons: The rooms were very small and didn't have a dresser
5.4 OK
Pros: Beautiful hotel and amazing location with some great amenity options.
Cons: The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
7.4 Good
Pros:
Cons: Remote didn't work.
Exhaust fan in bathroom didn't work
Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
9.1 Excellent
Pros: I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean!
Cons: The beach is man-made, very small, and the ocean is more like an inlet.
4.5 OK
Pros: I liked the beach being right there
Cons: Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
10.0 Excellent
Pros: I loved the location. The hotel staff was fabulous. Very friendly and willing to help.
Cons: The door to my balcony was permanently locked. I would have like to have had access to the balcony.
6.0 Good
Pros:
Cons: Outdated and deteriorated exterior facade. Bar area can use an update. It's a good 20 years behind. More outdoor seating can be added to the terrace.
8.8 Excellent
Pros: The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.
Cons: The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.
2.2 Mediocre
Pros:
Cons: The taxes were supposed to be encluded- they were not!!
The Condado Plaza Hilton is a stylish hotel boasting a breathtaking oceanfront location in the highly desirable Condado area within walking distance to additional facilities - near Old San Juan. - Just 7 miles from SJU Airport - Walking distance to shops, restaurants and bars - Short walk to Paseo Caribe, an exciting dining, entertainment and shopping complex - 572 modern guest rooms and suites - Uninterrupted ocean, lagoon or city views - Free WiFi – in rooms and public areas - Guest rooms with work desk, ergonomic chair, mini-fridge, safe deposit box with interior electric capability - 24-hour business center - 24-hour fitness center with steam sauna and whirlpool - Multiple dining options from casual to fine dining including Starbucks and Pikayo, finest restaurant in town from Chef Wilo Benet - Tennis court - Watersports at the lagoon, kayak, paddle boards - 4 pools, featuring the only saltwater pool in the island - Cove-like beach for snorkeling at the taino-themed reef path - 19 flexible meeting rooms, most with natural daylight
With a stay at Hotel Miramar, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Castillo de San Cristobal. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Overall 8.2 Excellent
Based on 867 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.
Excellent
10.0
Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Excellent
9.1
Pros: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,
Good
6.2
Pros: I like the fact that you were close to restaurants and shopping. Close to the cruise port. We took a walk to Walmart and Marshall's near by. They have a roof top lounge area that is very nice at night. Wonderful breakfast at the restaurant downstairs. There is also a 24 hour restaurant across the street. There are plenty of eating places in the area.
Good
6.8
Pros: Size of room
Excellent
10.0
Pros: Nice clean hotel will a very nice staff. The lady that was the desk clerk was outstanding. They have a roof top terrace on the 9th floor with an outstanding view of the area. The area also has a nice local flair with many local restaurants and there is a grocery store a few doors down. I would stay here again.
Excellent
8.2
Pros: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.
Excellent
8.0
Pros: Staff was very helpful! Great recommendations for food and places to go. Would definitely stay again.
Excellent
9.1
Pros: Everything was great.
Excellent
10.0
Pros: Everyone at the front desk was very friendly and helpful with all of our questions-Would stay here again if in the area-Loved the terrace on the top floor, we preferred that to a pool.
Good
6.2
Pros: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.
Excellent
10.0
Pros: Had an excellent stay. The staff was extremely friendly and helpful.
I could tell the woman who was over our floor took pride in her work.
Details
Reviews
Overall 8.2 Excellent
Based on 867 reviews
Service
9.1
Cleanliness
8.7
Amenities
8.5
Food
8.2
Location
7.6
WiFi
7.4
Room
7.3
Breakfast
5.9
Service
9.2
Cleanliness
8.7
Food
8.4
Amenities
8.4
Location
7.8
Value for money
7.7
Room
6.7
Comfort
6.0
Service
9.0
Cleanliness
8.4
Amenities
8.4
Location
7.5
Room
6.5
Comfort
6.0
Service
9.2
Location
7.4
Room
6.6
10.0 Excellent
Pros: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.
Cons: N/A
10.0 Excellent
Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Cons: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.
9.1 Excellent
Pros: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,
Cons:
6.2 Good
Pros: I like the fact that you were close to restaurants and shopping. Close to the cruise port. We took a walk to Walmart and Marshall's near by. They have a roof top lounge area that is very nice at night. Wonderful breakfast at the restaurant downstairs. There is also a 24 hour restaurant across the street. There are plenty of eating places in the area.
Cons: Had to wait over an hour for our room to be ready. So they stored everyone's luggage while they explored the town.
6.8 Good
Pros: Size of room
Cons:
10.0 Excellent
Pros: Nice clean hotel will a very nice staff. The lady that was the desk clerk was outstanding. They have a roof top terrace on the 9th floor with an outstanding view of the area. The area also has a nice local flair with many local restaurants and there is a grocery store a few doors down. I would stay here again.
Cons:
8.2 Excellent
Pros: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.
Cons: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.
8.0 Excellent
Pros: Staff was very helpful! Great recommendations for food and places to go. Would definitely stay again.
Cons:
9.1 Excellent
Pros: Everything was great.
Cons: Limited parking.
10.0 Excellent
Pros: Everyone at the front desk was very friendly and helpful with all of our questions-Would stay here again if in the area-Loved the terrace on the top floor, we preferred that to a pool.
Cons:
6.2 Good
Pros: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.
Cons: I don't watch TV but I heard people complaint about problems with TV, until I had the experience my TV lost signal. I did not request to get it fixed because I expent my time outside the hotel. Bath tube drain clogged while showering so water was filling up above your feet. Parking not recommended... Very tiny space for all cars and every time you want to use the car same person at the front desk had to move and re park the other cars, while some one is waiting at the front desk until this person finish to accommodate the cars again. Don't get me wrong... They were always helpful, friendly and always willing to help you. Bad quality of customer service in the restaurant in front the hotel... and pricy.. But better go to other areas. Curtains in the room are too smal of the size of the window..so light comes through all night and doesn't keep the room dark. No door tags for RESTING /DO NOT DISTURB.. So cleaning service (very nice) they have to knock out your door. Price. I believe the rate is little high for what is worth. Find a better discount in the Internet even so the hotel is not Chain hotel company. Good luck.
10.0 Excellent
Pros: Had an excellent stay. The staff was extremely friendly and helpful.
I could tell the woman who was over our floor took pride in her work.
Cons:
With a stay at Hotel Miramar, you'll be centrally located in San Juan, within a 10-minute drive of Puerto Rico Convention Center and Castillo de San Cristobal. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
"Holiday Inn Express® Hotel near San Juan’s Cruise Port Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants. Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 400 years of history, or go to Casa Bacardi tour and enjoy rum tasting. We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center. Start your day with our free-of-charge Deluxe Continental Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
Overall 8.0 Excellent
Based on 723 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.0
Pros: The hotel cancelled my reservation without communicating this to me in any way. I called to confirm, in light of the hurricane and was told it had been cancelled. This was a month after the storm and just 2 wks prior to my scheduled arrival. I feel the hotel or it's parent company IHG had a responsibility to notify me by phone or email as soon as possible to make other plans. Please, note, the hotel was operational and housing relief workers.
Good
6.0
Pros: The extremely helpful staff at the front desk
Excellent
8.6
Pros: Just one block from beach
Excellent
9.7
Pros: Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
Details
Reviews
Overall 8.0 Excellent
Based on 723 reviews
Service
7.7
Location
7.2
Breakfast
5.4
Comfort
5.3
WiFi
5.1
Room
5.0
Vibe
3.6
Pool
3.0
Wellness Area
2.5
Amenities
1.3
Service
7.7
Location
7.3
Breakfast
5.0
Comfort
4.9
Room
4.2
Service
7.9
Location
7.3
Value for money
5.5
Breakfast
5.3
Cleanliness
5.2
Room
4.7
Service
7.9
Location
7.2
Breakfast
4.7
Room
4.4
2.0 Mediocre
Pros: The hotel cancelled my reservation without communicating this to me in any way. I called to confirm, in light of the hurricane and was told it had been cancelled. This was a month after the storm and just 2 wks prior to my scheduled arrival. I feel the hotel or it's parent company IHG had a responsibility to notify me by phone or email as soon as possible to make other plans. Please, note, the hotel was operational and housing relief workers.
Cons: Poor communication
6.0 Good
Pros: The extremely helpful staff at the front desk
Cons: the breakfast was bad
8.6 Excellent
Pros: Just one block from beach
Cons: Bathrooms could have been a bit cleaner, a little expensive for my taste but average for the area, hard to get parking!
9.7 Excellent
Pros: Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
Cons:
"Holiday Inn Express® Hotel near San Juan’s Cruise Port Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants. Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 400 years of history, or go to Casa Bacardi tour and enjoy rum tasting. We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center. Start your day with our free-of-charge Deluxe Continental Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
Conveniently located in the heart of San Juan-Miramar District across the Condado Lagoon, with immediate access to main highways, the Luis Muñoz Marín International Airport, Hato Rey business district and Old San Juan. Excellent facilities will allow our guests to be comfortable and productive. Our Hotel offers a variety of packages for all travelers: business, leisure or just a pre-cruise stay. We strive for understanding our guests business needs providing them with the essential amenities that will ensure their satisfaction. 135 king or double/double rooms, including 10 spacious one-bedroom suites will get you into a great retreat. Main attractions and entertainment: steps away from fine dining, Fine Arts Cinema Cafe, 10 minutes from historic Old San Juan and Condado Beach, and a short distance from the Caribbean's premier shopping mall Plaza las Americas, among other attractions.
Overall 7.9 Good
Based on 704 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.1
Pros: It was close to cruise ship terminal.
Staff friendly
Clean
OK
4.0
Pros: Poor. Did not clean the room one day.
Good
6.8
Pros: The staff, very helpful
OK
4.0
Pros: the location. That's all
Excellent
9.4
Pros: I received everything I was looking for. Staff was friendly and helpful. Good location.
Excellent
10.0
Pros: Our reservation was for two rooms. When arrived at the hotel at 2:AM, they said it was only one. I showed them the Kayak confirmation email, and they provided us with the second room. The rooms were as perfect as they could be. We only stayed one night on the way to my mother-in-law's funeral. We got the rest, that we needed to face the next few days. Staff was very helpful.
Excellent
9.7
Pros: Great breakfast, food was perfect.
OK
5.7
Excellent
8.0
Pros: Location.
Mediocre
2.0
Excellent
10.0
Pros: Good service
Mediocre
3.7
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 704 reviews
Cleanliness
9.5
Location
8.5
Service
8.2
Beach
7.0
Room
6.2
Breakfast
5.3
Wellness Area
3.0
Location
8.6
Service
7.8
Room
5.5
Value for money
5.3
Comfort
4.7
Service
8.0
7.1 Good
Pros: It was close to cruise ship terminal.
Staff friendly
Clean
Cons: Small pool
Restaurant a bit pricey
No beach
For 250 a night I expected more
Not a resort, just a hotel...no frills
4.0 OK
Pros: Poor. Did not clean the room one day.
Cons:
6.8 Good
Pros: The staff, very helpful
Cons:
4.0 OK
Pros: the location. That's all
Cons: a) no parking. Only valet , very slow car return. & 15 USD more...
b one person for check in and one for check out only. Only one credit card terminal that decline my credit card. No other alternative. I used that same credit card the day before and hours later stillin San Juan ....and it worked perfectly...
c) Breakfast at le Papillon. The two girls simply do not use their mouth for even saying hello, good bye. You can say thanks thousand times, it does not matter, they keep on ignoring you
d) dinner at the other restaurant. They had a trouble with paperwork and could not serve alcohol...so they spent the entire dinner running around tables nervously...waiters, maitre ...everybody....polite at least but overwhelming....
9.4 Excellent
Pros: I received everything I was looking for. Staff was friendly and helpful. Good location.
Cons:
10.0 Excellent
Pros: Our reservation was for two rooms. When arrived at the hotel at 2:AM, they said it was only one. I showed them the Kayak confirmation email, and they provided us with the second room. The rooms were as perfect as they could be. We only stayed one night on the way to my mother-in-law's funeral. We got the rest, that we needed to face the next few days. Staff was very helpful.
Cons: Nothing.
9.7 Excellent
Pros: Great breakfast, food was perfect.
Cons: area surrounding hotel, looked a bit seedy. Short of staff at restaurant, but food was great.
5.7 OK
Pros:
Cons: Hotel is a little dated
8.0 Excellent
Pros: Location.
Cons:
2.0 Mediocre
Pros:
Cons: Unexpected hidden fees.
10.0 Excellent
Pros: Good service
Cons: Anything
3.7 Mediocre
Pros: Location
Cons: Air didn't work, room was not a good value for the price, bathroom needs updating.
Conveniently located in the heart of San Juan-Miramar District across the Condado Lagoon, with immediate access to main highways, the Luis Muñoz Marín International Airport, Hato Rey business district and Old San Juan. Excellent facilities will allow our guests to be comfortable and productive. Our Hotel offers a variety of packages for all travelers: business, leisure or just a pre-cruise stay. We strive for understanding our guests business needs providing them with the essential amenities that will ensure their satisfaction. 135 king or double/double rooms, including 10 spacious one-bedroom suites will get you into a great retreat. Main attractions and entertainment: steps away from fine dining, Fine Arts Cinema Cafe, 10 minutes from historic Old San Juan and Condado Beach, and a short distance from the Caribbean's premier shopping mall Plaza las Americas, among other attractions.
Get rested and ready for anything at the Comfort Inn Hotel in San Juan, PR Near the Puerto Rico Convention Center. Our hotel is also near Old San Juan, Condado Beach, the University of Puerto Rico at Bayamon and the Isla Grande Airport. Enjoy amenities like free breakfast, free WiFi and an outdoor pool. All spacious guest rooms include TVs, hair dryers, desks, safes, irons and ironing boards. Behind every great day is a great night at San Juan hotels like our Comfort Inn. Book now.
Overall 7.7 Good
Based on 933 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: The staff were really nice and accommodating. Room was clean and quite. Close proximity to beach and restaurants and Cafe. Close to old San Juan.
Good
6.2
Pros: Courteous staff. Cleanliness was good. Bathroom, sink and matching tiles looked nice.
Details
Reviews
Overall 7.7 Good
Based on 933 reviews
Service
8.2
Breakfast
7.3
Location
6.6
Room
5.7
WiFi
3.8
Pool
2.5
Amenities
2.0
Service
8.1
Breakfast
7.2
Location
7.1
Comfort
5.8
Room
5.3
Service
8.1
Breakfast
7.3
Location
6.8
Cleanliness
5.7
Comfort
5.4
Room
5.0
Breakfast
6.9
Location
6.8
Cleanliness
5.6
Room
5.3
8.0 Excellent
Pros: The staff were really nice and accommodating. Room was clean and quite. Close proximity to beach and restaurants and Cafe. Close to old San Juan.
Cons:
6.2 Good
Pros: Courteous staff. Cleanliness was good. Bathroom, sink and matching tiles looked nice.
Cons: Room was somewhat small, or at least it felt like that.
A/C unit in room was a old fashion type device. Worked very well but it surely made a racket! This hotel has a tiny parking area for guests. The hotel is surrounded by condominiums and there is seldom a parking spot available on the street.
Get rested and ready for anything at the Comfort Inn Hotel in San Juan, PR Near the Puerto Rico Convention Center. Our hotel is also near Old San Juan, Condado Beach, the University of Puerto Rico at Bayamon and the Isla Grande Airport. Enjoy amenities like free breakfast, free WiFi and an outdoor pool. All spacious guest rooms include TVs, hair dryers, desks, safes, irons and ironing boards. Behind every great day is a great night at San Juan hotels like our Comfort Inn. Book now.
Where to stay in Santurce (San Juan)?
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Landmarks in San Juan
- Cruise Line Terminal
- Old San Juan
- Chapel of Christ the Savior
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca Museum
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Cathedral of San Juan Bautista
- Felisa Rincon de Gautier Museum
