San Juan car rentals
Search hundreds of hire car sites at once for hire car deals in San Juan
San Juan, Puerto Rico
22 May — 29 May
Same drop-off
San Juan, Puerto Rico
Sat 22/5
Noon
Sat 29/5
Noon
Driver's age:
San Juan car rental information
| Pick-up location | San Juan |
|---|---|
| Rental locations | 29 |
| Airport locations | 14 |
San Juan car hire reviews and directory
Alamo![agency]()
Best rated
9.3 Excellent (233 reviews)
1 location in San Juan
Alamo
Locations in San Juan
Luis Munoz Marin Intl Airport+1 833 763 1735
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent2 May 2021
Pros: the staff was very friendly and resourcefulCons: the wait time to pick up could have improved if there were additional customer service representatives at the desk
10.0 Excellent27 Mar 2021
Cons: N/A
10.0 Excellent24 Mar 2021
Pros: Staff friendly and helpful It went easy
8.0 Excellent19 Mar 2021
Pros: Offer cars with stick transmission
6.0 Good10 Mar 2021
Pros: We obviously like the vehicle and it fitted our needs and we were happy that it was available for use.Cons: The vehicle was given to us completely dirty not clay cleaned at all per Covid regulations. We set our rental and paid for it before and upon dropping off the man try to charge us even more money than we were supposed to pay.
10.0 Excellent1 Mar 2021
Pros: Check in and receiving the car was a smooth process that made everything better.Cons: Everything went great with the car, from the staff, to the cleanliness; to the communication between the Alamo staff and myself was seamless, so I have no complaints.
10.0 Excellent20 Feb 2021
Pros: I liked the cleanliness of the car, how fast it was to pick up and drop off, and the friendliness of all staff during my transaction.Cons: My car didn’t feel new, no major issues but at times when I started it, it felt like it wasn’t going to be smooth ride, but it was.
10.0 Excellent4 Feb 2021
Pros: Best team great customer service
10.0 Excellent2 Jan 2021
Cons: Great car and great service!!
10.0 Excellent31 Dec 2020
Pros: Fast, easy, friendly.Cons: I rented it for a month and then extended for another 2 weeks and would have rented it longer if I could have gotten a better rate.
Enterprise![agency]()
8.6 Excellent (187 reviews)
5 locations in San Juan
Enterprise
Locations in San Juan
108 Calle Bechara+1 844 794 8593
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 00:00 - 23:59 |
Av. 65 De Infantería+1 844 794 8597
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 00:00 - 23:59 |
Enterprise At Caribe Hilton+1 844 794 8599
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
Enterprise At Condado Plaza+1 844 794 8599
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Luis Munoz Marin Intl Airport+1 833 763 1734
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
6.0 Good12 May 2021
Pros: Staff were excellent, friendly, attentive
8.0 Excellent11 May 2021
Cons: Free shuttle to airport
8.0 Excellent2 May 2021
Pros: Car was clean and functional and worked great.Cons: It took way too long to pick up our car. Not well organized.
10.0 Excellent2 May 2021
Pros: YesCons: Nothing
4.0 Okay26 Apr 2021
Pros: The car was infested with roaches. At a point they were climbing on me. Had to leave luggage out to ensure I would not be carrying any home with me. Still, three made it. There were that many.
4.0 Okay26 Apr 2021
Pros: Staff was friendly. No mechanical issues with car.Cons: There was no shuttle to or from airport. Had to take a taxi to Enterprise and pay an extra $40 to be able to deliver it to the airport directly when finished (not at all as advertised!). After a long check-in process of 15-20 minutes, I had to wait an additional 40-45 minutes while they cleaned the car to finally get it. The staff was friendly and apologetic but the process was inefficient, understaffed for the demand and very wasteful. They need new management onsite.
10.0 Excellent22 Apr 2021
Pros: The navigation window. Being able to plug my phone in and have my gps show up on the screen made traveling much easierCons: Only thing I can think about is the price. Saving as much as possible is a plus for eveyrone.
2.0 Mediocre15 Apr 2021
Pros: Clean carCons: We reserved a full-size car for a family of five. When we get there they told us they didn't save our car, and I'll forget this several different smaller cars for the same price. We would not fit into any of the three options they gave us with our luggage. Instead of giving us something to accommodate our family at the agreed-upon price, they gave us a different large vehicle but charged us $250 more. Very unhappy with them, will not use Kayak or Enterprise again.
10.0 Excellent14 Apr 2021
Pros: Yes
10.0 Excellent11 Apr 2021
Pros: Staff was friendly and for our car very fast.
Payless![agency]()
6.9 Good (338 reviews)
1 location in San Juan
Payless
Locations in San Juan
Baldorioty De Castro Ave+1 787 625 8880
| Monday | 05:00 - 23:00 |
| Tuesday | 05:00 - 23:00 |
| Wednesday | 05:00 - 23:00 |
| Thursday | 05:00 - 23:00 |
| Friday | 05:00 - 23:00 |
| Saturday | 05:00 - 23:00 |
| Sunday | 05:00 - 23:00 |
2.0 Mediocre12 Apr 2021
Cons: The rental agency was closed during the time that we had selected to pick up the car and had cancelled our reservation by the next morning.
5.6 Okay27 Mar 2020
Pros: PriceCons: Had to get a $15 cab ride because their shuttle operation. Was not in service. I tried to modify my rental and they did not answer the phone, I dropped off the car and they were not open during their posted hours. Their website said they had no cars available when in reality they were closed for business. I simple phone call could have sufficed. They could have had someone to answer phone calls remotely even if they were closed.
3.2 Mediocre12 Feb 2020
Pros: The customer service was extremely four and we truly did not like any part of the interaction with Payless car rental.Cons: The customer service representative was extremely rude. We waited literally an hour and a half in line because every customer was taking about a half an hour to process. We were asked to present our entire car insurance policy to the representative in order to rent the car. No one brings their entire insurance policy with them, and they required it which was why the line took so long. I finally had to call my car insurance back in the states and have them send me my entire plan so that I could show the representative. They also forced us to buy a tollway pass for 60 extra dollars because they lied and said that we couldn’t pay with cash to get through the tolls. Worst car rental service I have ever experienced.
3.6 Mediocre9 Feb 2020
Cons: We were given an estimate of around $90 for our rental and then charged an additional $100 in hidden fees at the counter. It is what they call the “bait and switch” and it felt unquestionably criminal; we are pursuing legal means to recover the double charges!
5.6 Okay3 Feb 2020
Pros: PriceCons: The pick up process need improvement. It took an hour and 20 minutes to get the car from the time I arrived to the rental place. Also the car need maintenance. The wiper blades were bad and front tires barely had thread.
10.0 Excellent3 Feb 2020
Cons: Nothing....all was great. They were helpful , pollite , efficiant , clear ...... all personnel were great
6.4 Good1 Feb 2020
Pros: The vehicle was exactly what we were told we were going to get. Enough room for our family.Cons: Upon arriving, we were surprised to see that the place was NOT at the airport, they had to send a shuttle. When booking it said Payless Car rental was at Luis Munoz International, not the case. Fine. When we got to the location our expected price to pay was not close to what we paid. It was about $80 more. When asking the associate about the extra charges we were unable to get a break down for additional charges. All we were told was additional taxes and fees. But taxes and fees had already been on the estimate. No where on the reservation does it say that we were to be charged additional. Only time under terms and conditions that we were to get charged additional is pick up or drop off at a different time date or location. OR choosing a different vehicle. It is disheartening that this company takes advantage of families this way. Arriving later at night in a island that you don’t know, do you truly have any other option than to abide by their last minute changes? I will not be returning to kayak for future bookings.
4.0 Okay29 Jan 2020
Cons: They charged a totally different price than agreed upon online when we got there.
6.8 Good22 Jan 2020
Pros: Drop off process was easy and they were flexible worth which sedan I drove off with.Cons: Pick up process was a nightmare, waited almost 3 hours. And felt swindled to purchase unlimited tolls for an extra $75 when I maybe went through $15 worth.
10.0 Excellent29 Dec 2019
Pros: We were nervous from reading many bad reviews yet we had no problem whatsoever. Very good experience.
Dollar![agency]()
5.9 Okay (170 reviews)
3 locations in San Juan
Dollar
Locations in San Juan
600 Avenida+1 787 720 5000
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
Km 10.3 Baldorioty De Castro+1 787 791 5500
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Marginal Los Angeles+1 787 791 5500
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent11 May 2021
Pros: Very friendly and very good communicationCons: Our upgrade did not go through even though the website did
4.0 Okay10 May 2021
Pros: Really nice people. But they dont have the proper knowlegeCons: For 1 day and 2 hour I pay $ 311.00in economic car
8.0 Excellent10 May 2021
Cons: More availability of cara
2.0 Mediocre5 May 2021
Cons: It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at
2.0 Mediocre8 Dec 2020
Pros: The person who took care of us when we returned the car was actually nice to us.Cons: Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.
3.6 Mediocre29 Jul 2020
Pros: Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesCons: Be honest and learn time management.
2.0 Mediocre8 Oct 2019
Cons: Service
3.6 Mediocre30 Apr 2019
Cons: Charged 150 for toll fee when we could have paid it online. They inspected the vehicle and after clearing all the balance, they charged 500 dollars for damage. When no damage was done and nothing was told to us while inspection
7.2 Good20 Apr 2019
Pros: The initial price point was good. The driver who picked us up from the airport was very friendly and funny.Cons: The airport pickup for Dollar is not signed at all...as in NOTHING. It took 20 minutes to get picked up from the airport once we were in the right spot. When we picked up the vehicle they upcharged me for multiple things and didn't put some very obvious damage to the car on the initial papers.
2.0 Mediocre3 Apr 2019
Pros: nothing was good about dollar. I was told I got there too late so they automatically cancelled my reservation. I fought with the rental agent to check their cameras, just to prove I was there on time. long story short they didn't have the car I reserved so they cancelled my reservation.Cons: dollar could've been more honest and said they didn't have the car I reserved, and try to resolved the situation differently instead of lying about it. their cameras proved I was there on time, and to doubt if I was there made me even more upset, I made reservations in accordance with my flight
E-Z Rent-A-Car![agency]()
5.7 Okay (199 reviews)
1 location in San Juan
E-Z Rent-A-Car
Locations in San Juan
5910 Isla Verde Ave+1 787 791 1465
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
2.0 Mediocre17 Mar 2020
Pros: Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rudeCons: Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d
2.0 Mediocre17 Feb 2020
Pros: NothingCons: Will never go there again
3.2 Mediocre3 Feb 2020
Pros: Nothing. Don’t come here.Cons: The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.
5.6 Okay30 Jan 2020
Cons: Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.
5.2 Okay28 Jan 2020
Pros: Not really
6.0 Good7 Jan 2020
Cons: The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customers
4.0 Okay5 Jan 2020
Cons: Abrupt counter help. Slow and somewhat chaotic process for pick up.
3.6 Mediocre2 Jan 2020
Pros: Easy to return if you drop off early in the morning (around/before 8 am).Cons: Waited for almost 2 hours to get my car — 90 minutes in line just to get to the desk. The operation is totally disorganized. I feel bad for the employees because it seems like they’re doing their best to please a lot of unhappy customers.
10.0 Excellent1 Jan 2020
Pros: Despite bad reviews (do only people with bad experiences review) it was surprisingly a perfect drop off and pickup.
8.4 Excellent29 Dec 2019
Cons: They only had 1 van dropping off at the airport and cruise ships. Was not convenient getting back to the airport
Thrifty![agency]()
7.5 Good (98 reviews)
1 location in San Juan
Thrifty
Locations in San Juan
Marginal Los Angeles+1 787 253 2525
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
10.0 Excellent30 Apr 2021
Pros: The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!
4.4 Okay19 Oct 2020
Cons: I rented an Audi and the rental company told me they don’t even own an Audi
4.8 Okay28 Jul 2019
Cons: We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!
10.0 Excellent8 Jul 2019
Pros: Yes
10.0 Excellent30 Jun 2019
Pros: The staff was friendly. The car was ready on time. There were no issues at pick up. I suggest the ez pass when traveling.
2.8 Mediocre25 Jun 2019
Pros: Easy drop off.Cons: Had to wait more than 5 hours to have the car.
9.2 Excellent19 Jun 2019
Cons: The extra charges for the ezpass, even if you don’t purchase they will still charge you for the full value if you go through any toll
8.8 Excellent19 Jun 2019
Pros: Price was fantasticCons: Wait time to receive the car could have been more streamlined and quicker (took about 30 min)
6.0 Good7 Jun 2019
Pros: Car was in good shape and worked wellCons: Car pickup was brutal!!!! Stood in line for over an hour to pick up the car
4.8 Okay27 May 2019
Pros: Nothing, 787.253.2525 is frustrating. “Your call will be answered in one minute” after one minute “your call will be answered in two minutes”, and it goes on for 30 minutes. After that the system hangs up. I called seven days before, nothing.Cons: Everything. I arrived 3 hrs. before, spoke to THE manager about phone issue and to make sure my unit (15 passenger van) was ready on time. I arrived HOURS later, unit had no gas. I waited ANOTHER 1/2hour for gas. Outright, total disregard for customer service from top management to bottom
Hertz![agency]()
7.5 Good (79 reviews)
3 locations in San Juan
Hertz
Locations in San Juan
100 Calle Brumbaugh+1 787 721 5127
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Hotel Mariot, 1309 Ashford Ave+1 787 722 7000
| Monday | 08:30 - 13:00 |
| Tuesday | 08:30 - 13:00 |
| Wednesday | 08:30 - 13:00 |
| Thursday | 08:30 - 13:00 |
| Friday | 08:30 - 13:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | 08:30 - 13:00 |
Luis Munoz Marin Airport+1 787 791 0840
| Monday | 09:00 - 14:00 00:00 - 23:59 |
| Tuesday | 09:00 - 14:00 00:00 - 23:59 |
| Wednesday | 09:00 - 14:00 00:00 - 23:59 |
| Thursday | 09:00 - 14:00 00:00 - 23:59 |
| Friday | 09:00 - 14:00 00:00 - 23:59 |
| Saturday | 09:00 - 14:00 00:00 - 23:59 |
| Sunday | 09:00 - 14:00 00:00 - 23:59 |
2.0 Mediocre11 May 2021
Pros: Car was not available. They were sold out. I was stranded at 7am with no rental car
6.0 Good26 Apr 2021
Cons: Your prices
10.0 Excellent20 Oct 2020
Pros: The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellent
10.0 Excellent24 Jan 2020
Cons: Everything was good and professional
3.6 Mediocre3 Jan 2020
Cons: The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.
10.0 Excellent13 Dec 2019
Pros: They were very friendly and even came out to where we were staying to replace a key for us that was not working. Very convenient to pick and drop off the vehicle right at the airport.Cons: n/a
2.0 Mediocre1 Dec 2019
Pros: My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.
10.0 Excellent29 Oct 2019
Pros: Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!Cons: Nothing.
7.2 Good14 Sep 2019
Pros: Jeep was niceCons: Guy didn’t open the counter until 12 min after open and my car wasn’t even there until 25 min after the reservation started
10.0 Excellent13 Jul 2019
Cons: Nothing
Avis![agency]()
7.3 Good (58 reviews)
3 locations in San Juan
Avis
Locations in San Juan
1050 Avenida Ashford+1 787 238 5527
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
200 Convention Blvd+1 787 993 3633
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
Avenida Salvador Caro LocalAvis EMI 02/9+1 787 253 5926
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent2 May 2021
Pros: Staff was very friendly and courteousCons: Overpriced
4.0 Okay24 Apr 2021
Pros: No mechanical problems, nice carCons: We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.
2.0 Mediocre14 Apr 2021
Pros: Our car was given away, we never received the rentalsCons: We had no transportation
2.0 Mediocre13 Apr 2021
Cons: They over booked & canceled without notice...terrible service!!
2.0 Mediocre4 Apr 2021
Pros: The staff was kind and the car was clean.Cons: We will never again rent from Avis. After traveling all day with 5 kids, renting three cars from this company and having to stand just stand and wait for what seemed like an eternity. The company is poorly understaffed and needs to one up with a much better system because the one in place will nose dive the entire business. Our rental was DOUBLE the price we had paid years prior and the service didn’t match what we paid, not even close.
4.0 Okay24 Feb 2021
Cons: We reserved an SUV and they had none and could only give us a car.
2.0 Mediocre4 Jan 2020
Pros: Nothing, you canceled on me 1 hr before arrivalCons: Yes
10.0 Excellent12 Nov 2019
Pros: They gave me the car I reserved. The transaction was fast. The price was exactly what I was expected. The employee was kind and nice. I recommend Avis.
6.8 Good19 Sep 2019
Pros: Staff friendly, but I do not know why I got a strange feeling that I missed a better service plus information. Service rep appeared to be more interested in sale of the protection insurance planCons: Service agent did not provide me alternatives with my late pickup due to travel delay. Called Avis for assistance, just wanted to extend a drop-off hour due late pickup due to travel delay, alternative go to drop-off and see what they can do. OMG! Returned the the car under a stressful moment.
6.0 Good2 Sep 2019
Cons: It would have been helpful to have had him review the toll collection process and availability of a speed through sticker on the car.
Ace![Ace]()
7.1 Good (88 reviews)
1 location in San Juan
Ace
Locations in San Juan
6050 Isla Verde Avenue+1 787 728 2419
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre11 May 2021
Pros: There was no car available even though I reserved oneCons: Being honest about car availability
6.0 Good3 May 2021
Pros: Easy pick-up drop offCons: Bait and switch. Rate plus taxes shown on website but you get there and they tack on a bunch of taxes. Was quoted 347 and ended up paying 471
2.0 Mediocre28 Apr 2021
Pros: Nothing I’ve never got my refund back because they told me they didn’t have any cars available for me after I payed for the reserved fee which was 44$ dollarsCons: Communication!!! And tell there employe not to send us to voicemail !! After the machine told me your wait time is 0 minutes next thing u know they send me to voice mail I was sooo upset it was my birthday weekend... I hate this service !!! Never got my money back and never got the car rental because they said they were sold out
4.0 Okay15 Apr 2021
Pros: Easy to returnCons: Still waiting for my deposit
2.0 Mediocre6 Apr 2021
Pros: Cheap. That is the only thing good about this place. Literally. The ONLY thing.Cons: Terrible pick up and drop off experience. Expect to wait 2-3 hours both times then get hit with crazy fees.
10.0 Excellent2 Apr 2021
Pros: Staff was friendly and car was readily available upon my arrivalCons: Have vehicle documentation/contract readily available
7.2 Good4 Feb 2020
Pros: The value was great.Cons: Quicker pickup from the airport would be better. Also there was more damage to the car than they had checked on the inspection sheet.
8.0 Excellent29 Jan 2020
Pros: Fast and easy.Cons: More clear guidance on additional option needs for the area.
2.0 Mediocre29 Nov 2019
Pros: It was the worse experience I’ve ever had I only got 47 out of my 150 and they charged me an extra day and they said i was wrong as a costumerCons: Everything this place was so bad
4.0 Okay11 Nov 2019
Cons: Faster service. I had to wait two hours in line to get the car. The car stunk like rotten, I’m assuming from being wet before. I’ll definitely chose someone else to rent from Next time.
Sixt![agency]()
6 Good (93 reviews)
3 locations in San Juan
Sixt
Locations in San Juan
2220 Calle Celestial+1 787 791 1991
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
301 Navarra St+1 787 998 0474
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
Av Isla Verde,#6772 I.V. Mall+1 787 791 4996
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
2.0 Mediocre2 May 2021
Pros: NothingCons: They don’t make customers wait at least 1.5 hours for be a car. May hand been longer but I left
2.0 Mediocre29 Apr 2021
Cons: How about PNut canceling my car because I had to wait at the airport an extra hour or two because the airlines lost my luggage and we had to figure out what we’re gonna do. So thanks to you guys I was stuck in Puerto Rico for four days with no car to get around with nothing to do and I was staying an hour away from the airport so I probably spent about $400 in Uber’s and taxis thank you very much very much
10.0 Excellent26 Apr 2021
Cons: The wait time
8.0 Excellent26 Apr 2021
Pros: The shuttle drivers were outstanding. Super nice, gave us helpful information, and helped get us to the airport extremely quickly when we were late for drop off. Can’t thank them and their service enough. Dropping off the car was very quick as well.Cons: Picking up the car was pretty slow and took longer than expected. Also, I ordered the Allianz insurance off the website and we were all questioning whether this was full coverage or not- I figured since this is the insurance in your website that it was automatically full coverage so this part felt very shady.
2.0 Mediocre23 Apr 2021
Pros: NOTHINGCons: The car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.
4.0 Okay22 Apr 2021
Pros: come back my mcneyCons: price
10.0 Excellent18 Apr 2021
Pros: Staff friendly and offer others options and suggestionsCons: We are big people and the car was little, but everything was excellent
4.0 Okay17 Apr 2021
Cons: The car was all scratched up and damaged, the interior was stained up. The windshield wipers were no good. The front tires were borderline worn out . The shuttle bus is not cleaned between drop offs and pickups. They should also advertise that you have to pay for toils up front .
2.0 Mediocre12 Apr 2021
Pros: NothingCons: Due to my underlying health condition and surge in covid cases, I decided to cancel my travel. I was able to cancel my flights but when I called the car company no one will pick for half hour and then I tried another number and an automated message was to send them an email for cancellation and reason for cancellation and they said they would reply back within 24 hours. It’s been 5 days and I didn’t get a reply. I will dispute this transaction on my credit card!!
4.0 Okay28 Mar 2021
Cons: Lots and lots of hidden charges almost doubled the cost of the car. Waited 2 hours for the rental upon arrival and over an hour on return. Don't rent here.
National![National]()
10 Excellent (1 review)
1 location in San Juan
National
Locations in San Juan
Luis Munoz Marin Intl Airport+1 833 763 1736
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
U-Save![agency]()
3.9 Mediocre (10 reviews)
1 location in San Juan
U-Save
Locations in San Juan
Urb Valencia+1 787 253 4008
2.0 Mediocre21 Dec 2015
NEVER rent from USavePros: When I landed, the rental agency was closed. They knew what time my flight was coming in but they did not notify me when I booked the reservation that their office would be closed when my flight arrived. I called the national number. They said if I called the local number someone would pick up. They didn't. National number also said they would have someone call me back as soon as they opened in the morning. They did not. I called the national number several times in the morning but kept getting sent to voicemail with a promise they'd call me back. They never did. Finally called the local number in the morning. He asked what time I arrived the night before and said they were closed at that time. (Funny... the national office said they closed at a different time... ) Local guy also said said because I had not shown the night before he'd canceled the rental. I asked how could he help me now. He just said he couldn't. Told me to go online to rent a car from them. I went online and the site said to call the local office to rent a car. At that point I just gave up.
3.6 Mediocre12 Dec 2015
Cons: I received my rental and everything was fine. Two days into my trip the brakes on the car I rented failed and thank god I was able to stop the car. I then had to get the brakes replaced at my expense. Making the trip miserable. I was reimbursed for the brakes after I returned the car, but in no way does that compensate for the moment you step on the brakes to find there are none. This company needs to remember that vehicle maintenance and customer safety needs to come first and foremost.
9.2 Excellent23 Nov 2015
No frills rentalPros: Great value. I did save $$$$Cons: Car was mechanically sound but had some damage. NO POWER WINDOWS OR LOCKS.
2.0 Mediocre14 Nov 2015
Insurance pusherPros: NothingCons: They force you to take on their insurance if you cannot produce a letter for your insurance company proving coverage. The coverage offered was 1 1/2 times more than the rental.
2.0 Mediocre26 Oct 2015
Need refund, was not given the carCons: Our flight got delayed and we did not get into San Juan in time to pick up our rental, so it was canceled, however, I was still charged for this $50.00. The reference number is "4937". Please let me know what I need to do to get a refund.
2.0 Mediocre25 Oct 2015
No carPros: Nothing. They didn't have the car for my reservation.Cons: They passed me onto an even worse car rental place, Sixt. Never go there. Waste of time.
3.2 Mediocre22 Oct 2015
U don,t saveCons: Well in the end you don't save. Lots of hidden fees that they say are mandatory, like roadside assistance insurance cost me $24.00. Not shown on my kayak reservation total. Kayak quote was $158.08 they said minimum was $184.69. That's after we went through a big hassle discussion about insurance. They would not honor my premier visa insurance. I had to call my Regular auto insurance co and get a copy of my policy for them. They also took an imprint of my credit card which they said they will keep on file for 30 days in case there is any additional charges or un discovered damage. The whole thing made me pretty uncomfortable. Not even sure they can legally do that?
2.0 Mediocre22 Oct 2015
No way!Pros: ...we cxld our reservation and booked elsewhere.Cons: Waited 30 minutes curbside to finally call and receive no answer. Got picked up and driven to a hole in the wall building where the neighbor company was. Waited an hour while the person in front of us argued with the one service agent. Finally got to the front where he tried to scam is into buying incredibly overpriced insurance coverage and toll road packages. Ended up having them drive is back to the airport to rent with a reputable company. Don't go!!
Allied![Allied]()
2 locations in San Juan
Allied
Locations in San Juan
1045 Ave. Ashford(787)723-7351
51 Munoz Rivera #51787-725-5350
Recent reviews
Classique Car Rentals![Classique Car Rentals]()
1 location in San Juan
Classique Car Rentals
Locations in San Juan
Luis Munoz Marin Intl Airport SJU+1 954 573 9046
Recent reviews
GREEN MOTION ![GREEN MOTION]()
1 location in San Juan
GREEN MOTION
Locations in San Juan
Avenida Aeropuerto, , Cangrejo Arriba - Carolina, Porto Rico
Recent reviews
1554 travellers who rented a car in San Juan gave the car agency they used an average rating of 7.2
Car rental locations in or near San Juan
When to book a rental car in San Juan
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for hiring a car in San Juan
- Because public transportation is limited and doesn’t go very far, you’ll want to rent a car during your stay in San Juan. A hire car will give you the freedom to explore places on the island, like Cueva Ventana or Arecibo Observatory. Additionally, you’ll be able to better explore much of the nature and picturesque scenery as you drive along the coastal highways. You can also drive through the rainforest – an unforgettable experience.
- The San Juan Airport (or Luis Muñoz Marín International Airport) is just a few miles from the center of the city. Once you are off the plane, you’ll simply retrieve your hire car from the parking garage, or you can take a shuttle to the hire car desk. This airport provides many options for car hires including locally own companies like Charlie Car hire as well as nationally recognized companies such as Hertz or Enterprise.
- The roads in San Juan can be a little bumpy and rough. Additionally, their narrowness can be somewhat intimidating to tourists. So, you’ll need to drive with caution even though you are sightseeing. Motorcycles are also very common in Puerto Rico, and motorcyclists tend to drive quite fast and will cut in front of you; so beware.
- During rush hour the traffic can get a little heavy. The morning rush hour typically begins at around 8 a.m. and continues through 9:30 a.m. or so. In the evening, commuters will begin to return home at 4 p.m., which will cause some congestion on the road until around 6 p.m.
- Book your rental car in San Juan at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in San Juan
Based on ratings and reviews from real users on KAYAK, the best car rental companies in San Juan are Alamo (9.3, 350 reviews), Enterprise (8.5, 398 reviews), and Hertz (7.5, 94 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
Old cobblestone roads, numerous hills, and mountain driving make renting a Jeep or SUV while in San Juan a good idea. More importantly, make sure the car has a very good air conditioning system, as it can get quite hot and humid in Puerto Rico.
Speed limits on the island go from 20 to 45 mph in residential areas. Around Old San Juan, the speed limit is 25 mph and, when close to schools, note that the speed limit drops to 15 mph. When on the freeway, you can go up to a maximum speed of 70 mph.
Petrol costs about $0.81 per liter or $3.08 per gallon. If you are in the metro area, expect to pay a few cents more at the pump and little bit less on the outskirts of town. The cost of petrol in San Juan and all of Puerto Rico is slightly more than other states within the mainland United States.
Old San Juan offers so much in terms of historical and cultural sights. Nonetheless, trying to find parking in this area can be a challenge. There is some “free” street parking as well as metered parking, but you’ll have to get to it early in the day. If you aren’t fortunate enough to get a street spot, don’t fret -- there are plenty of parking garages and lots to choose from. Some options include Old San Juan Cruise Pier Parking and Parking Lot Old San Juan on Calle Marina.