San Juan car hire information
| Pick-up location | San Juan |
|---|---|
| Car types | Compact SUV |
| Hire locations | 39 |
| Airport locations | 19 |
| Popular agencies | Ace |
Cheap car rentals in San Juan
| Compact SUV | $49/day |
Top tips for hiring a car in San Juan
- Because public transportation is limited and doesn’t go very far, you’ll want to rent a car during your stay in San Juan. A hire car will give you the freedom to explore places on the island, like Cueva Ventana or Arecibo Observatory. Additionally, you’ll be able to better explore much of the nature and picturesque scenery as you drive along the coastal highways. You can also drive through the rainforest – an unforgettable experience.
- The San Juan Airport (or Luis Muñoz Marín International Airport) is just a few miles from the center of the city. Once you are off the plane, you’ll simply retrieve your hire car from the parking garage, or you can take a shuttle to the hire car desk. This airport provides many options for car hires including locally own companies like Charlie Car hire as well as nationally recognized companies such as Hertz or Enterprise.
- The roads in San Juan can be a little bumpy and rough. Additionally, their narrowness can be somewhat intimidating to tourists. So, you’ll need to drive with caution even though you are sightseeing. Motorcycles are also very common in Puerto Rico, and motorcyclists tend to drive quite fast and will cut in front of you; so beware.
- During rush hour the traffic can get a little heavy. The morning rush hour typically begins at around 8 a.m. and continues through 9:30 a.m. or so. In the evening, commuters will begin to return home at 4 p.m., which will cause some congestion on the road until around 6 p.m.
- Book your rental car in San Juan at least 1 day before your trip in order to get a below-average price
- Standard rental cars in San Juan are around 82% cheaper than other car types, on average
FAQs about renting a car in San Juan
What type of car is recommended for driving in San Juan?
Old cobblestone roads, numerous hills, and mountain driving make renting a Jeep or SUV while in San Juan a good idea. More importantly, make sure the car has a very good air conditioning system, as it can get quite hot and humid in Puerto Rico.
What’s the speed limit in San Juan?
Speed limits on the island go from 20 to 45 mph in residential areas. Around Old San Juan, the speed limit is 25 mph and, when close to schools, note that the speed limit drops to 15 mph. When on the freeway, you can go up to a maximum speed of 70 mph.
Where are the best places to park in San Juan?
Old San Juan offers so much in terms of historical and cultural sights. Nonetheless, trying to find parking in this area can be a challenge. There is some “free” street parking as well as metered parking, but you’ll have to get to it early in the day. If you aren’t fortunate enough to get a street spot, don’t fret -- there are plenty of parking garages and lots to choose from. Some options include Old San Juan Cruise Pier Parking and Parking Lot Old San Juan on Calle Marina.
What is the best car hire company in San Juan?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in San Juan are Alamo (9.0, 158 reviews), Enterprise Rent-A-Car (8.6, 278 reviews), and Ace (7.4, 132 reviews).
What is the most popular car hire in San Juan?
Standard (Kia Soul or similar) is the most frequently booked car hire type in San Juan.
How can I find car hires near me in San Juan?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Standard car hire cost in San Juan?
A Standard car hire in San Juan costs $19 per day, on average.
How much does an Economy car hire cost in San Juan?
An Economy car hire in San Juan costs $22 per day, on average.
How much does an Intermediate car hire cost in San Juan?
An Intermediate car hire in San Juan costs $26 per day, on average.
San Juan car rental reviews and directory
Alamo
9.0
Wonderful
269 reviewsCleanliness
8.8
Comfort
9.2
Pick-up/Drop-off
9.2
Value for money
8.5
One location in San Juan
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Reviews
10.0 Wonderful
Jun 2021
10.0 Wonderful
May 2021
Pros:
Easy to deliver, easy processCons:
Price10.0 Wonderful
May 2021
Pros:
the staff was very friendly and resourcefulCons:
the wait time to pick up could have improved if there were additional customer service representatives at the desk10.0 Wonderful
Mar 2021
Cons:
N/A10.0 Wonderful
Mar 2021
Pros:
Staff friendly and helpful It went easy8.0 Very Good
Mar 2021
Pros:
Offer cars with stick transmissionEnterprise Rent-A-Car
8.6
Very Good
374 reviewsCleanliness
8.6
Comfort
8.8
Pick-up/Drop-off
8.7
Value for money
8.3
5 locations in San Juan
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Reviews
8.0 Very Good
Jun 2021
Pros:
Pickup and drop off fast and easy. Personnel was friendly.Cons:
Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.4.0 Mediocre
Jun 2021
Pros:
Staff was overall helpful and respectful.Cons:
The 2021 kia mini van i rented for 11 days was just awfully dirty !! I kid you not. It smelled like a cat sprayed the rear of the vehicle. I had to purchase car freshener for 10 days, still the smell was unbearable. The front driver tire pressure was set at 74psi, when I received the vehicle, which i found very odd. The next day the same tire went down to 15psi. I had to pay $ 22.00 to repair the leak in the tire. That was a trick the enterprise person in charge of fleet maintenance did to over inflate tire so i would get stuck with repairs the next day !!! Karma will prevail...10.0 Wonderful
May 2021
Pros:
The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:
The price.10.0 Wonderful
May 2021
Pros:
This place was a little farther away from the airport than expected. Had to take a cab ride there, and they close at 5 pm which I didn’t see originally. The service was great and everything was painless.Cons:
Nothing.10.0 Wonderful
May 2021
Pros:
The staff are friendly, fast, and professional. They are perfectly bilingual and made everything easy.Cons:
N/A6.0 Okay
May 2021
Pros:
Staff were excellent, friendly, attentiveAce
7.4
Good
177 reviewsCleanliness
7.6
Comfort
7.8
Pick-up/Drop-off
7.3
Value for money
7.1
One location in San Juan
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6.0 Okay
Jun 2023
8.0 Very Good
May 2021
Pros:
The personal was friendly and nice.Cons:
The car more clean10.0 Wonderful
May 2021
Pros:
The logístics were good but rental was very expensive. To be fair so was everywhere else.2.0 Poor
May 2021
Pros:
There was no car available even though I reserved oneCons:
Being honest about car availability6.0 Okay
May 2021
Pros:
Easy pick-up drop offCons:
Bait and switch. Rate plus taxes shown on website but you get there and they tack on a bunch of taxes. Was quoted 347 and ended up paying 4712.0 Poor
Apr 2021
Pros:
Nothing I’ve never got my refund back because they told me they didn’t have any cars available for me after I payed for the reserved fee which was 44$ dollarsCons:
Communication!!! And tell there employe not to send us to voicemail !! After the machine told me your wait time is 0 minutes next thing u know they send me to voice mail I was sooo upset it was my birthday weekend... I hate this service !!! Never got my money back and never got the car rental because they said they were sold outThrifty
6.6
Okay
111 reviewsCleanliness
7.9
Comfort
7.4
Pick-up/Drop-off
6.1
Value for money
6.2
One location in San Juan
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Reviews
4.0 Mediocre
May 2021
Pros:
The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.10.0 Wonderful
Apr 2021
Pros:
The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!4.4 Mediocre
Oct 2020
Cons:
I rented an Audi and the rental company told me they don’t even own an Audi4.8 Mediocre
Jul 2019
Cons:
We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!10.0 Wonderful
Jul 2019
Pros:
Yes10.0 Wonderful
Jun 2019
Pros:
The staff was friendly. The car was ready on time. There were no issues at pick up. I suggest the ez pass when traveling.Dollar
6.3
Okay
188 reviewsCleanliness
6.7
Comfort
6.5
Pick-up/Drop-off
6.1
Value for money
6.1
3 locations in San Juan
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Reviews
2.0 Poor
May 2021
Cons:
Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?10.0 Wonderful
May 2021
Pros:
Very friendly and very good communicationCons:
Our upgrade did not go through even though the website did4.0 Mediocre
May 2021
Pros:
Really nice people. But they dont have the proper knowlegeCons:
For 1 day and 2 hour I pay $ 311.00in economic car8.0 Very Good
May 2021
Cons:
More availability of cara2.0 Poor
May 2021
Cons:
It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at2.0 Poor
Dec 2020
Pros:
The person who took care of us when we returned the car was actually nice to us.Cons:
Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.Payless
6.3
Okay
362 reviewsCleanliness
6.6
Comfort
6.7
Pick-up/Drop-off
6.2
Value for money
6.1
One location in San Juan
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6.0 Okay
Mar 2023
1.9 Poor
Jun 2021
2.0 Poor
Apr 2021
Cons:
The rental agency was closed during the time that we had selected to pick up the car and had cancelled our reservation by the next morning.5.6 Fair
Mar 2020
Pros:
PriceCons:
Had to get a $15 cab ride because their shuttle operation. Was not in service. I tried to modify my rental and they did not answer the phone, I dropped off the car and they were not open during their posted hours. Their website said they had no cars available when in reality they were closed for business. I simple phone call could have sufficed. They could have had someone to answer phone calls remotely even if they were closed.3.2 Poor
Feb 2020
Pros:
The customer service was extremely four and we truly did not like any part of the interaction with Payless car rental.Cons:
The customer service representative was extremely rude. We waited literally an hour and a half in line because every customer was taking about a half an hour to process. We were asked to present our entire car insurance policy to the representative in order to rent the car. No one brings their entire insurance policy with them, and they required it which was why the line took so long. I finally had to call my car insurance back in the states and have them send me my entire plan so that I could show the representative. They also forced us to buy a tollway pass for 60 extra dollars because they lied and said that we couldn’t pay with cash to get through the tolls. Worst car rental service I have ever experienced.3.6 Poor
Feb 2020
Cons:
We were given an estimate of around $90 for our rental and then charged an additional $100 in hidden fees at the counter. It is what they call the “bait and switch” and it felt unquestionably criminal; we are pursuing legal means to recover the double charges!E-Z Rent-A-Car
5.1
Fair
197 reviewsCleanliness
5.6
Comfort
5.6
Pick-up/Drop-off
4.7
Value for money
4.9
One location in San Juan
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2.0 Poor
Mar 2020
Pros:
Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rudeCons:
Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d2.0 Poor
Feb 2020
Pros:
NothingCons:
Will never go there again3.2 Poor
Feb 2020
Pros:
Nothing. Don’t come here.Cons:
The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.5.6 Fair
Jan 2020
Cons:
Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.5.2 Fair
Jan 2020
Pros:
Not really6.0 Okay
Jan 2020
Cons:
The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customersHertz
7.4
Good
96 reviewsCleanliness
7.9
Comfort
7.7
Pick-up/Drop-off
7.4
Value for money
7.5
3 locations in San Juan
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10.0 Wonderful
Jan 2022
2.0 Poor
Dec 2021
10.0 Wonderful
Nov 2021
2.0 Poor
May 2021
Pros:
Never got the rental! Hertz claims that kayak made the reservation without checking with them and there was no cars available. Never will use kayak again, horrible experience!Cons:
Actually have a car available!2.0 Poor
May 2021
Pros:
Car was not available. They were sold out. I was stranded at 7am with no rental car6.0 Okay
Apr 2021
Cons:
Your pricesAvis
6.1
Okay
62 reviewsCleanliness
6.3
Comfort
6.3
Pick-up/Drop-off
5.7
Value for money
5.7
2 locations in San Juan
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2.0 Poor
May 2021
Pros:
Nothing. I arrived at 10:00 AM. I waited in the hot garage with mosquitos for 45 minutes. We got our car after 11. The computer system was down so the 2 customers in front of me took about 25 minutes each.Cons:
We showed up at 10:00 AM, we should have gotten our car before 11....We could have been allowed to wait in the AC instead of the hot mosquito infested garage... The employee could have moved a little quicker. I would not rent here again. The car gas tank could have been full instead of 5/8's, so many things could have been better.10.0 Wonderful
May 2021
Pros:
Staff was very friendly and courteousCons:
Overpriced4.0 Mediocre
Apr 2021
Pros:
No mechanical problems, nice carCons:
We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.2.0 Poor
Apr 2021
Pros:
Our car was given away, we never received the rentalsCons:
We had no transportation2.0 Poor
Apr 2021
Cons:
They over booked & canceled without notice...terrible service!!4.0 Mediocre
Feb 2021
Cons:
We reserved an SUV and they had none and could only give us a car.U-Save
6.0
Okay
94 reviewsCleanliness
6.7
Comfort
6.7
Pick-up/Drop-off
6.2
Value for money
6.3
One location in San Juan
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2.0 Poor
Mar 2023
6.0 Okay
Mar 2023
10.0 Wonderful
Dec 2021
2.0 Poor
Dec 2021
8.0 Very Good
Nov 2021
2.0 Poor
Nov 2021
National
8.8
Very Good
2 reviewsCleanliness
7.6
Comfort
8.4
Pick-up/Drop-off
9.6
Value for money
8.0
One location in San Juan
Sixt
7.0
Good
9 reviewsCleanliness
8.5
Comfort
7.7
Pick-up/Drop-off
6.2
Value for money
5.7
2 locations in San Juan
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Reviews
2.0 Poor
Apr 2021
Pros:
NOTHINGCons:
The car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.7.2 Good
Oct 2019
Pros:
The staff was friendly and the car was nice and clean.Cons:
Checking the cars in and out took a long time and the locations of the offices were difficult to find.6.4 Okay
Aug 2019
Pros:
That particular location did not have an airport shuttle, the shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.Cons:
Have a shuttle that goes to that particular location. The sixth shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.10.0 Wonderful
Aug 2019
Cons:
None4.4 Mediocre
Jul 2019
Pros:
Clean office.Cons:
They should not try to over charge - insurance & fixed toll for daily. If those extra charges are really needed, Sixt should inform to potential customers when they search for a car.5.2 Fair
Jun 2018
Pros:
Staff was friendly Car was clean AC worked greatCons:
Hard to find Rate increased significantly from when I booked to when I picked up the car Don't believe the price that Kayak gives you3 locations in San Juan
Locations in San Juan
103 Avenida José de Diego
+1 787 957 7540
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2 locations in San Juan
Locations in San Juan
6050 Isla Verde Avenue
+1 787 728 2419
6050 Isla Verde Avenue
+1 787 721 6525
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No reviews available
One location in San Juan
Locations in San Juan
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One location in San Juan
Locations in San Juan
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One location in San Juan
Locations in San Juan
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2 locations in San Juan
Locations in San Juan
1045 Ave. Ashford
(787)723-7351
51 Munoz Rivera #51
787-725-5350
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No reviews available
2 locations in San Juan
Locations in San Juan
Calle Bechara
+1 787 620 7032
Calle Loiza
+1 787 336 0047
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No reviews available
One location in San Juan
Locations in San Juan
Luis Munoz Marin Intl Airport SJU
+1 954 573 9046
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No reviews available
One location in San Juan
Locations in San Juan
San Juan Airport Luis Munoz Marin Intl SJU
+1 787 728 2418
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No reviews available
One location in San Juan
Locations in San Juan
San Juan Airport Luis Munoz Marin Intl SJU
+1 866 257 4848
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No reviews available
One location in San Juan
Locations in San Juan
Avenida Aeropuerto, Carolina, Carolina
+1 866 727 1191
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Car hire locations in or near San Juan
Good to know
Most popular car type | Standard |
|---|