San Juan car rentals
Search hundreds of hire car sites at once for hire car deals in San Juan
Search hundreds of hire car sites at once for hire car deals in San Juan
Cheap car rentals in San Juan
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
San Juan car rental reviews and directory
Enterprise
8.5
Excellent
317 reviewsCleanliness
8.4
Comfort
8.7
Pick-up/Drop-off
8.6
Value for money
8.3
6 locations in San Juan
Filters
Show reviews that mention
Reviews
8.0 Excellent
Jun 2021
Pros:
Pickup and drop off fast and easy. Personnel was friendly.Cons:
Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.4.0 Okay
Jun 2021
Pros:
Staff was overall helpful and respectful.Cons:
The 2021 kia mini van i rented for 11 days was just awfully dirty !! I kid you not. It smelled like a cat sprayed the rear of the vehicle. I had to purchase car freshener for 10 days, still the smell was unbearable. The front driver tire pressure was set at 74psi, when I received the vehicle, which i found very odd. The next day the same tire went down to 15psi. I had to pay $ 22.00 to repair the leak in the tire. That was a trick the enterprise person in charge of fleet maintenance did to over inflate tire so i would get stuck with repairs the next day !!! Karma will prevail...10.0 Excellent
May 2021
Pros:
The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:
The price.10.0 Excellent
May 2021
Pros:
This place was a little farther away from the airport than expected. Had to take a cab ride there, and they close at 5 pm which I didn’t see originally. The service was great and everything was painless.Cons:
Nothing.10.0 Excellent
May 2021
Pros:
The staff are friendly, fast, and professional. They are perfectly bilingual and made everything easy.Cons:
N/A6.0 Good
May 2021
Pros:
Staff were excellent, friendly, attentiveAlamo
8.4
Excellent
258 reviewsCleanliness
8.0
Comfort
9.1
Pick-up/Drop-off
9.1
Value for money
7.9
One location in San Juan
Filters
Show reviews that mention
Reviews
10.0 Excellent
Jun 2021
10.0 Excellent
May 2021
Pros:
Easy to deliver, easy processCons:
Price10.0 Excellent
May 2021
Pros:
the staff was very friendly and resourcefulCons:
the wait time to pick up could have improved if there were additional customer service representatives at the desk10.0 Excellent
Mar 2021
Cons:
N/A10.0 Excellent
Mar 2021
Pros:
Staff friendly and helpful It went easy8.0 Excellent
Mar 2021
Pros:
Offer cars with stick transmissionAce
7.1
Good
131 reviewsCleanliness
7.3
Comfort
7.6
Pick-up/Drop-off
6.8
Value for money
6.6
One location in San Juan
Filters
Show reviews that mention
Reviews
8.0 Excellent
May 2021
Pros:
The personal was friendly and nice.Cons:
The car more clean10.0 Excellent
May 2021
Pros:
The logístics were good but rental was very expensive. To be fair so was everywhere else.2.0 Mediocre
May 2021
Pros:
There was no car available even though I reserved oneCons:
Being honest about car availability6.0 Good
May 2021
Pros:
Easy pick-up drop offCons:
Bait and switch. Rate plus taxes shown on website but you get there and they tack on a bunch of taxes. Was quoted 347 and ended up paying 4712.0 Mediocre
Apr 2021
Pros:
Nothing I’ve never got my refund back because they told me they didn’t have any cars available for me after I payed for the reserved fee which was 44$ dollarsCons:
Communication!!! And tell there employe not to send us to voicemail !! After the machine told me your wait time is 0 minutes next thing u know they send me to voice mail I was sooo upset it was my birthday weekend... I hate this service !!! Never got my money back and never got the car rental because they said they were sold out4.0 Okay
Apr 2021
Pros:
Easy to returnCons:
Still waiting for my depositThrifty
5.4
Okay
111 reviewsCleanliness
7.3
Comfort
6.1
Pick-up/Drop-off
5.5
Value for money
4.9
One location in San Juan
Filters
Show reviews that mention
Reviews
4.0 Okay
May 2021
Pros:
The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.10.0 Excellent
Apr 2021
Pros:
The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!4.4 Okay
Oct 2020
Cons:
I rented an Audi and the rental company told me they don’t even own an Audi4.8 Okay
Jul 2019
Cons:
We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!10.0 Excellent
Jul 2019
Pros:
Yes10.0 Excellent
Jun 2019
Pros:
The staff was friendly. The car was ready on time. There were no issues at pick up. I suggest the ez pass when traveling.Dollar
5.3
Okay
184 reviewsCleanliness
5.8
Comfort
5.5
Pick-up/Drop-off
4.9
Value for money
5.3
3 locations in San Juan
Filters
Show reviews that mention
Reviews
2.0 Mediocre
May 2021
Cons:
Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?10.0 Excellent
May 2021
Pros:
Very friendly and very good communicationCons:
Our upgrade did not go through even though the website did4.0 Okay
May 2021
Pros:
Really nice people. But they dont have the proper knowlegeCons:
For 1 day and 2 hour I pay $ 311.00in economic car8.0 Excellent
May 2021
Cons:
More availability of cara2.0 Mediocre
May 2021
Cons:
It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at2.0 Mediocre
Dec 2020
Pros:
The person who took care of us when we returned the car was actually nice to us.Cons:
Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.Sixt
5.3
Okay
143 reviewsCleanliness
6.3
Comfort
5.9
Pick-up/Drop-off
5.2
Value for money
5.2
3 locations in San Juan
Filters
Show reviews that mention
Reviews
10.0 Excellent
Jun 2022
2.0 Mediocre
May 2021
Pros:
The staff was friendly, despite the issues experienced.Cons:
Literally everything else. From the long wait, to having a faulty and dangerous car, to their support phone lines not working or being responsive (no one answered phone calls, either at the office or at corporate), to trying to contact anyone with the company to discuss a refund, it was a truly disappointing experience. I had plans to use their rental car that day to drive around the island and hike El Yunque. Instead, I spent from 10am to nearly 4pm attempting to resolve this rental issue.2.0 Mediocre
May 2021
Pros:
Nothing at all was likable about this.Cons:
The question should be. “What could have been worse?”2.0 Mediocre
May 2021
Pros:
NothingCons:
They don’t make customers wait at least 1.5 hours for be a car. May hand been longer but I left2.0 Mediocre
Apr 2021
Cons:
How about PNut canceling my car because I had to wait at the airport an extra hour or two because the airlines lost my luggage and we had to figure out what we’re gonna do. So thanks to you guys I was stuck in Puerto Rico for four days with no car to get around with nothing to do and I was staying an hour away from the airport so I probably spent about $400 in Uber’s and taxis thank you very much very much10.0 Excellent
Apr 2021
Cons:
The wait timePayless
5.3
Okay
347 reviewsCleanliness
5.9
Comfort
6.1
Pick-up/Drop-off
6.3
Value for money
5.4
One location in San Juan
Filters
Show reviews that mention
Reviews
1.9 Horrible
Jun 2021
2.0 Mediocre
Apr 2021
Cons:
The rental agency was closed during the time that we had selected to pick up the car and had cancelled our reservation by the next morning.5.6 Okay
Mar 2020
Pros:
PriceCons:
Had to get a $15 cab ride because their shuttle operation. Was not in service. I tried to modify my rental and they did not answer the phone, I dropped off the car and they were not open during their posted hours. Their website said they had no cars available when in reality they were closed for business. I simple phone call could have sufficed. They could have had someone to answer phone calls remotely even if they were closed.3.2 Mediocre
Feb 2020
Pros:
The customer service was extremely four and we truly did not like any part of the interaction with Payless car rental.Cons:
The customer service representative was extremely rude. We waited literally an hour and a half in line because every customer was taking about a half an hour to process. We were asked to present our entire car insurance policy to the representative in order to rent the car. No one brings their entire insurance policy with them, and they required it which was why the line took so long. I finally had to call my car insurance back in the states and have them send me my entire plan so that I could show the representative. They also forced us to buy a tollway pass for 60 extra dollars because they lied and said that we couldn’t pay with cash to get through the tolls. Worst car rental service I have ever experienced.3.6 Mediocre
Feb 2020
Cons:
We were given an estimate of around $90 for our rental and then charged an additional $100 in hidden fees at the counter. It is what they call the “bait and switch” and it felt unquestionably criminal; we are pursuing legal means to recover the double charges!5.6 Okay
Feb 2020
Pros:
PriceCons:
The pick up process need improvement. It took an hour and 20 minutes to get the car from the time I arrived to the rental place. Also the car need maintenance. The wiper blades were bad and front tires barely had thread.E-Z Rent-A-Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Mar 2020
Pros:
Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rudeCons:
Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d2.0 Mediocre
Feb 2020
Pros:
NothingCons:
Will never go there again3.2 Mediocre
Feb 2020
Pros:
Nothing. Don’t come here.Cons:
The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.5.6 Okay
Jan 2020
Cons:
Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.5.2 Okay
Jan 2020
Pros:
Not really6.0 Good
Jan 2020
Cons:
The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customersU-Save
6.1
Good
59 reviewsCleanliness
7.1
Comfort
7.2
Pick-up/Drop-off
6.0
Value for money
6.5
One location in San Juan
Filters
Show reviews that mention
Reviews
10.0 Excellent
Dec 2021
2.0 Mediocre
Dec 2021
8.0 Excellent
Nov 2021
2.0 Mediocre
Nov 2021
2.0 Mediocre
Dec 2015
Pros:
When I landed, the rental agency was closed. They knew what time my flight was coming in but they did not notify me when I booked the reservation that their office would be closed when my flight arrived. I called the national number. They said if I called the local number someone would pick up. They didn't. National number also said they would have someone call me back as soon as they opened in the morning. They did not. I called the national number several times in the morning but kept getting sent to voicemail with a promise they'd call me back. They never did. Finally called the local number in the morning. He asked what time I arrived the night before and said they were closed at that time. (Funny... the national office said they closed at a different time... ) Local guy also said said because I had not shown the night before he'd canceled the rental. I asked how could he help me now. He just said he couldn't. Told me to go online to rent a car from them. I went online and the site said to call the local office to rent a car. At that point I just gave up.3.6 Mediocre
Dec 2015
Cons:
I received my rental and everything was fine. Two days into my trip the brakes on the car I rented failed and thank god I was able to stop the car. I then had to get the brakes replaced at my expense. Making the trip miserable. I was reimbursed for the brakes after I returned the car, but in no way does that compensate for the moment you step on the brakes to find there are none. This company needs to remember that vehicle maintenance and customer safety needs to come first and foremost.Avis
5.2
Okay
46 reviewsCleanliness
5.1
Comfort
5.4
Pick-up/Drop-off
4.7
Value for money
4.8
2 locations in San Juan
Filters
Show reviews that mention
Reviews
2.0 Mediocre
May 2021
Pros:
Nothing. I arrived at 10:00 AM. I waited in the hot garage with mosquitos for 45 minutes. We got our car after 11. The computer system was down so the 2 customers in front of me took about 25 minutes each.Cons:
We showed up at 10:00 AM, we should have gotten our car before 11....We could have been allowed to wait in the AC instead of the hot mosquito infested garage... The employee could have moved a little quicker. I would not rent here again. The car gas tank could have been full instead of 5/8's, so many things could have been better.10.0 Excellent
May 2021
Pros:
Staff was very friendly and courteousCons:
Overpriced4.0 Okay
Apr 2021
Pros:
No mechanical problems, nice carCons:
We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.2.0 Mediocre
Apr 2021
Pros:
Our car was given away, we never received the rentalsCons:
We had no transportation2.0 Mediocre
Apr 2021
Cons:
They over booked & canceled without notice...terrible service!!4.0 Okay
Feb 2021
Cons:
We reserved an SUV and they had none and could only give us a car.Hertz
4.9
Okay
92 reviewsCleanliness
5.9
Comfort
5.3
Pick-up/Drop-off
5.5
Value for money
5.1
3 locations in San Juan
Filters
Show reviews that mention
Reviews
10.0 Excellent
Jan 2022
2.0 Mediocre
Dec 2021
10.0 Excellent
Nov 2021
2.0 Mediocre
May 2021
Pros:
Never got the rental! Hertz claims that kayak made the reservation without checking with them and there was no cars available. Never will use kayak again, horrible experience!Cons:
Actually have a car available!2.0 Mediocre
May 2021
Pros:
Car was not available. They were sold out. I was stranded at 7am with no rental car6.0 Good
Apr 2021
Cons:
Your pricesAllied
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in San Juan
Bella Group LLC
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Locations in San Juan
Calle Segarra Esq Calle 2 Sector Bechara
+1 787 620 7484
Filters
No reviews available
Classique Car Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Locations in San Juan
Luis Munoz Marin Intl Airport SJU
+1 954 573 9046
Filters
No reviews available
Fox Autorent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Locations in San Juan
San Juan Airport Luis Munoz Marin Intl SJU
+1 787 728 2418
Filters
No reviews available
GREEN MOTION
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Locations in San Juan
Filters
No reviews available
National
10.0
Excellent
No reviews available
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in San Juan
Locations in San Juan
Luis Munoz Marin Intl Airport
+1 833 763 1736
Filters
No reviews available
Popular Auto
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in San Juan
Locations in San Juan
San Juan Airport Luis Munoz Marin Intl SJU
+1 866 257 4848
Filters
No reviews available
Car hire locations in or near San Juan
Good to know
Most popular car type | Intermediate |
|---|
When to book a rental car in San Juan
Top tips for hiring a car in San Juan
- Because public transportation is limited and doesn’t go very far, you’ll want to rent a car during your stay in San Juan. A hire car will give you the freedom to explore places on the island, like Cueva Ventana or Arecibo Observatory. Additionally, you’ll be able to better explore much of the nature and picturesque scenery as you drive along the coastal highways. You can also drive through the rainforest – an unforgettable experience.
- The San Juan Airport (or Luis Muñoz Marín International Airport) is just a few miles from the center of the city. Once you are off the plane, you’ll simply retrieve your hire car from the parking garage, or you can take a shuttle to the hire car desk. This airport provides many options for car hires including locally own companies like Charlie Car hire as well as nationally recognized companies such as Hertz or Enterprise.
- The roads in San Juan can be a little bumpy and rough. Additionally, their narrowness can be somewhat intimidating to tourists. So, you’ll need to drive with caution even though you are sightseeing. Motorcycles are also very common in Puerto Rico, and motorcyclists tend to drive quite fast and will cut in front of you; so beware.
- During rush hour the traffic can get a little heavy. The morning rush hour typically begins at around 8 a.m. and continues through 9:30 a.m. or so. In the evening, commuters will begin to return home at 4 p.m., which will cause some congestion on the road until around 6 p.m.
- Book your rental car in San Juan at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars in San Juan are around 37% cheaper than other car types, on average