Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500

Cheapest
rate per night

8.2

Excellent
based on 438 reviews
Sheraton Puerto Rico Hotel & Casino - San Juan, Puerto Rico
Fri 18/9
-
Sat 19/9
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Provider Nightly total
Agoda.com $206
AMOMA $212
AMOMAPV $241
Agoda.com
AMOMA
AMOMAPV

Good to know

Value for money

8.2

Distance to city centre

2.3 km

Location rating

9.0

Nearest airport

San Juan Luis Munoz Marin Intl

Distance to airport

9.4 km

Rooms

Fri 18/9
Sat 19/9

Executive rooms

$728+

Bed type
Provider
Total stay + taxes & fees
King bed
$728
King bed
$791

Standard rooms

$361+

Bed type
Provider
Total stay + taxes & fees
Double bed
$361

Resort rooms

$405+

Bed type
Provider
Total stay + taxes & fees
King bed
$405

King rooms

$261+

Bed type
Provider
Total stay + taxes & fees
King bed
$261
King bed
$267
King bed
$267
King bed
$267
King bed
$283
King bed
$289
King bed
$295
King bed
$298
King bed
$316
Unknown
$327
King bed
$362
King bed
$382
Unknown
$414
King bed
$428
King bed
$444
King bed
$542

Double rooms

$212+

Bed type
Provider
Total stay + taxes & fees
Unknown
$212
Unknown
$258
Double bed
$263
Double bed
$265
Double bed
$272
Double bed
$272
Double bed
$295
Double bed
$298
Double bed
$314
Double bed
$327
Double bed
$338
Double bed
$338
Double bed
$338
Double bed
$511
Double bed
$565
Double bed
$580

Traditional rooms

$247+

Bed type
Provider
Total stay + taxes & fees
King bed
$247
King bed
$247
Double bed
$247
Double bed
$254
King bed
$255
King bed
$256
Double bed
$257
Double bed
$293
Double bed
$316
Double bed
$319
King bed
$347
Unknown
$349
King bed
$444

Reviews

Pros

Cons

Traveller rating

137
37
16
0
4

Time of year

Traveller type

Show reviews that mention

+
hotel staff in 54 reviews
friendly staff in 40 reviews
large room in 39 reviews
clean the room in 38 reviews
infinity pool in 36 reviews
excellent the hotel in 31 reviews
bed was comfortable in 25 reviews
great location in 20 reviews
nice view in 19 reviews
food was good in 12 reviews
friendly and helpful in 11 reviews
cruise ship in 10 reviews
room comfortable in 6 reviews
san juan in 6 reviews
excellent service in 4 reviews
drop outs in 2 reviews
gaming tables in 2 reviews
isla grande in 2 reviews
resort fee in 1 review
  • Excellent
    Sep 2019
    9.7

    staff there is the best KATERINA was amazing

    loud nosises from other rooms I could hear everything

  • Excellent
    Apr 2018
    10.0

    Amazing Service

    Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.

    I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!

  • Good
    Jan 2018
    8.0

    Great Relaxing Stay

    We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.

    However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.

  • Good
    Jan 2018
    8.0

    Limited choices restaurants

  • Excellent
    Sep 2017
    10.0

    the infinity pool and the service as well as the area

    no minibar

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About

Overview

Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.

The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.

Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.

Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 438 reviews

9.2

Cleanliness

9.1

Comfort

9.3

Staff

8.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Bicycle hire
Casino
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Wake-up service
Storage available
Terrace/Patio
Linens
Towels
Lift
Massage
Alarm clock
Balcony
Body soap
Bottle of water
Bridal suite
Children's television networks
City view
Cleaning products
Coffee machine
Conditioner
Desk
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Key card access
Kids meals
Newspapers
Non-feather pillow
Pool towels
Private bathroom
Radio
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower cap
Snack bar
Socket near the bed
Sofa bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Dustbins
Valet parking
Vending machine (drinks)
VIP room facilities
Fax/photocopying
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Tour desk
Board games/puzzles
Evening entertainment
Pay-per-view channels
Spa and wellness centre
Ticket service
Beach towels
Physical distancing in dining areas
Physical distancing rules
Bingo
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Laundry facilities
Spa
Coffee shop
Free Internet
Parking (surcharge)
Wedding services
Daily housekeeping
Bathrobe
Cribs available
Safe

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

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Photos

All photos (35)
Building (3)
Bedroom (5)
Bar (1)
Pool (3)

Location

Most popular landmarks

  • Condado Beach 1.2 km
  • Museo de Arte de Puerto Rico 2.6 km
  • Castillo de San Cristobal 2.7 km
  • The Poet's Passage 3 km
  • Capilla del Santo Cristo de la Salud 3.1 km
  • Viejo San Juan 3.1 km

San Juan travel guide

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