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Hotels near San Juan Airport

Hotels near San Juan Airport

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Luis Munoz Marin Intl (SJU) - San Juan, Puerto Rico
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Best hotels near San Juan Airport

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
10.0
Overall 9.4 Excellent
Based on 147 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.4
Comfort
9.6
Location
9.6
Services
9.6
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.6
Staff
9.8
Cleanliness
10.0
Comfort
9.8
Location
10.0
Services
9.8
Staff
9.5
Cleanliness
9.4
Comfort
9.8
Location
9.6
Services
9.2
Staff
9.8
Cleanliness
9.5
Comfort
9.8
Location
9.5
Services
9.5
Staff
9.8

Excellent 10.0
Pros: Location and beautiful house.
Excellent 10.0
Pros: I absolutely loved my stay here. The breakfast was so good and the whole place made me feel like I was in my own home. The owner is very hands on and was so so nice! There are are only 4 rooms so it makes the B&B feel very intimate as well as quiet. My room was very clean. Location was so close to everything. Its a short walk to La Placita and close to the highways for travel outside of the city. The neighborhood felt really safe. Will definitely stay here again!
Cons: There was nothing I didn't like!
Excellent 10.0
Pros: Its a very relaxing property, everything is pretty and well kept. We loved the flexibility of the staff and ease of checkin. Would be very happy to stay here again.
Cons: The location was a little ghetto, but easy to uber to old san juan. It was warm when we got there but the ac cooled it off by the time we got back from dinner.
Excellent 10.0
Pros: Excellent location close to a beautiful beach and Santurce. And an inexpensive Uber to Old San Juan and the airport. Also Margie is helpful and delightful. Highy recommended.
Excellent 10.0
Pros: They provided beach towels, beach chairs, sun tan lotion, coolers, etc.. everything you would need to enjoy the beach. Maggie was very nice and accommodating, very helpful in helping us plan our time there.
Excellent 9.0
Pros: It’s easy check in. Snacks are always available. Room was comfortable
Excellent 8.0
Pros: Breakfast was good and welcoming. They answered our questions about getting around . They also have Beach chairs , towels, coolers and bug spray for free should you need some. Also required vaccination proof so we felt comfortable around other guests.
Cons: Could have given Better instructions for parking, since the road signs and paint are faded - we ended up getting a $200 ticket. On the second day, the staff didn't refill the breakfast area so we were out of eggs/ fruit/ milk. Maybe we should have just asked for more.
Excellent 10.0
Pros: Property was wonderful, clean, comfortable, excellent location and our host was great and super friendly and made us feel like part of a family! Breakfast was really good and with many options to cater to every dietary style,even for vegans!! Delicious! Definitely will stay there again❤️
Cons: Nothing!
Poor 1.0
Pros: Host Margie was very helpful and friendly. Her staff Yesenia and Marta were courteous and friendly too. The place was lovely, quiet, safe, cozy, very clean and had all the necessities for a few night stay. It was only 7 minutes drive from airport! Would definitely stay here again.
Excellent 10.0
Pros: Staying here was one of the highlights of our trip. After being delayed flying in, and having our luggage lost, this was a welcome surprise. We couldn't have felt more at home. I wouldn't hesitate to recommend Casa Isabel to all of my friends. Margie was more welcoming than I ever could have hoped for. Do yourself a favor a stay here!!!
Cons: That we couldn't stay longer!!!
Excellent 10.0
Pros: Very pretty and well maintained house. Great location, one block from the beach! The hosts were very welcoming and helpful. Would highly recommend!
Casa Isabel Bed & Breakfast - San Juan
Rated no. 1
9.4
Excellent 9.4
Based on 147 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.4
Facilities
8.0
Location
9.7
Overall
8.5
Overall 9.4 Excellent
Based on 118 reviews
Cleanliness
9.7
Comfort
9.4
Facilities
8.0
Location
9.7
Overall
8.5
Cleanliness
9.7
Comfort
9.5
Location
9.5
Services
9.2
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.5
Cleanliness
9.8
Comfort
9.2
Location
10.0
Services
9.4
Staff
9.5
Cleanliness
9.4
Comfort
8.9
Facilities
7.0
Location
9.7
Overall
7.0
Cleanliness
9.6
Comfort
9.6
Location
10.0
Services
9.2
Staff
8.8

Excellent 10.0
Pros: Location was perfect, right on the beach. Very convenient.
Excellent 10.0
Pros: I loved the location and the place itself! It’s so adorable and very modern. The place is spotless. Walking out from my room each morning and seeing the amazing beach was the best part of staying here. I would highly recommend this place to anyone traveling to Puerto Rico!
Cons: Nothing! The place was amazing!
Excellent 10.0
Pros: Location is great and it is super clean.
Okay 5.7
Pros: Location is awesome. This hotel has no parking but it is very easy to find in the adjacent streets of this closed access neighborhood.
Cons: The hotel needs a lot of work! Paint on the walls, etc. Restaurant is shut down, perhaps after hurricane Maria. They seem to be very short staffed.
Numero Uno Beach House - San Juan
Rated no. 2
9.4
Excellent 9.4
Based on 118 reviews
Details
Reviews

Cleanliness
9.3
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.6
Overall 9.1 Excellent
Based on 208 reviews
Cleanliness
9.3
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.6
Cleanliness
9.3
Comfort
9.5
Location
9.6
Services
9.2
Staff
9.7
Cleanliness
9.4
Comfort
8.9
Location
9.5
Services
8.6
Staff
9.5
Cleanliness
9.1
Comfort
8.6
Location
9.4
Services
8.5
Staff
9.5
Cleanliness
9.3
Comfort
8.7
Location
9.1
Services
8.7
Staff
9.6
Cleanliness
9.7
Comfort
8.6
Location
9.4
Services
8.8
Staff
9.7

Excellent 8.0
Pros: location was fantastic but also the effort that ones sees from the owners to have a charming and confortable guest house
Excellent 9.0
Pros: Located central to bars, restaurants and the beach. Roberto was attentive and responsive. The room had a kitchenette, beautiful bathroom, smart TV and great cooling system.
Cons: Our room faced the street but it wasn’t terribly noisy thanks to noise ordinance.
Excellent 10.0
Pros: Super clean and well maintained, in front of the beach (basically it has its own beach!) but the best part is the host Roberto that will give you the best trip advices. He literally saved us when we were stuck in Luquillo far away from the town and no Uber was available. He sent a friend to pick us up in the middle of the night and moreover it was during the Labor Day holiday!!
Cons: Everything was perfect
Excellent 10.0
Pros: Great location: lots of local eateries nearby, short walk to the beach, short drive to lots of different great places as well. Very clean, and the staff is very nice and communicate well. No complaints whatsoever!
Excellent 10.0
Pros: We were thrilled by our stay at Andalucia. We decided to come here last minute after a bad experience in another hotel nearby. Roberto was such an amazing host, making us feel home, giving such good recommendations. The pictures don’t do justice. The place is amazing, clear, charming and excellente location between the beach, coffee shops, restaurants, bars and a 10 min ride to old San Juan with cheap ubers. Thank you again for our stay Roberto. We ll 100% come back!
Cons: Everything was amazing, seriously.
Excellent 10.0
Pros: Never stayed in Ocean Park, location turned out to be great, was able to try several different local spots on Calle Loiza walking distance from the apartment. The instructions well very clear & thoughtful, host checked in several times to make sure we were doing alright & give us tips for everything from nearby convenience stores & a laundromat right around the corner. The room itself was very comfortable, and what’s great is the host has umbrellas & plenty of chairs for the beach. Also had some sand toys that my toddler had fun with. 10 stars!
Andalucia Guest House - San Juan
Rated no. 3
9.1
Excellent 9.1
Based on 208 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
9.1
Overall 8.8 Excellent
Based on 956 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
9.1
Cleanliness
8.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.4
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.4
Cleanliness
9.3
Comfort
9.3
Location
9.3
Overall
9.0
Services
9.1
Cleanliness
9.2
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.1

Excellent 9.0
Pros: The bed was very comfortable, l had a king bed. The breakfast bar had a wide variety of items like yogurt, toast, egg omelette, meat, oatmeal, cereal, waffles and fresh fruit. For a quick breakfast this was nice. I enjoyed the pool. I no it was late summer but l would have liked the hot tub to be just a few degrees warmer. Nice that chairs and coolers are available for beach. Walking distance to several restaurants, easy to get get to/from airport.
Cons: No problems for me.
Excellent 10.0
Pros: Clean and Staff
Excellent 9.0
Pros: When it came to Covid precautions the staff was on it. Especially during breakfast! Our bed was so comfortable, hot shower with good pressure. Close to a great Mexican restaurant and a Gelato place. Close to airport but don't worry the hotel is sound proof. It was nice to get to airport in 7 min. To counteract the overpriced drinks you can go to cvs and purchase liquor and bring it back to your room. The hotel provides hot coffee around the clock so I just added some baileys!!! Beach across the street and walking distance to alot. Plus all the excursions will pick you up from this hotel.
Cons: I was over charged at the bar. Unfortunately they're separate from the hotel. 14 dollars for a bay breeze is too much!!!
Excellent 10.0
Pros: Excellent
Cons: Everything
Excellent 10.0
Pros: Breakfast was excelent
Cons: Noises outside
Excellent 10.0
Pros: The hotel was very clean, and staff was friendly/helpful.
Cons: None
Excellent 9.0
Pros: Pool side bar and grill, friendly engaging staff with good food. The breakfast bar was well stocked, and you can make your own fresh waffles
Cons: Located right next to a cockfighting, and not comfortable walking distance to beach .
Excellent 8.0
Pros: the perfect location
Cons: the room should have better sound proof wall. you can hear every time the airplane took off, also the cleaning crew should be able to attend to rooms more than just 1 day out the 5 day stay.
Excellent 10.0
Pros: Great staff, very clean good breakfast and cozy hotel.
Excellent 10.0
Pros: It has private parking, great staff, very clean.
Cons: I didn't like that I had to pay $15 a day, even tho I was a guest there. I didnt like thst at all.
Okay 5.0
Cons: Pool area needed housekeeping attention, cushions were extremely dirty
Excellent 10.0
Pros: The staff were very committed with the guests,cleanliness at its best,they are very concerned about COVID 19 prevention everywhere at the hotel. Location is perfect as is near the beach,restaurants and especially the airport.
Cons: No,for me and for my family was perfect.
Excellent 10.0
Pros: I was thoroughly impressed with the staff¿s attention to cleanliness. There were hand sanitizer stations located throughout the hotel, and before entering the breakfast buffet area a staff member placed gloves on your hands, and gave you a good tray.
Excellent 10.0
Pros: Breakfast was great. Staff were helpful. Overall good hotel.
Excellent 10.0
Pros: GREAT LOCATION AND PRICE
Cons: ROOM SERVICE.
Excellent 9.2
We stayed here the last night of our trip. We were surprised they let us check in so wary. We were so early that we made it to the free breakfast. It is in walking distance to a beach. There are restaurants within walking distances The hotel staff were all very friendly. The pool has a swim up bar and lounge area. You will notice the sounds of planes taking off. That didn’t bother us though; it’s just a part of the city. It was a $20 taxi to the airport. The taxi was waiting outside for us. There was no need to worry about finding a ride.
Poor 1.0
Pros: Nothing
Cons: Bad musty smell in room , AC was to loud and could not sleep comfortably, found old dry sausage on floor by bed, front desk was not friendly, did not feel welcomed.
Excellent 9.6
It's a nice hotel with a pool, jacuzzi, and breakfast. They did pretty well with adjusting morning breakfast service to the pandemic times. Located on a street with lots of bars and restaurants, walking distance to the beach and 6 minutes from the airport. We enjoyed our stay.
Poor 1.0
Pros: Location
Excellent 8.0
Pros: Clealiness
Cons: They surprise you with extra charges when you get to the front desk to check-in.
Okay 4.0
Pros: It was fairly close to the airport & the beach. The breakfasts was the best part of the experience.
Cons: Stayed at many Hampton Inns...just last week in Atlanta. The one in Puerto Rico was by far the least maintained. The room filter was so filthy I had to ask them the change it when I arrived. In addition there were stains on the carpet & ceiling.
Good 6.0
Pros: Very convenient to the airport.
Cons: Bathroom sink didn’t drain.
Excellent 10.0
It is the first time we visited this hotel and we loved it! The facilities are comfortable and very clean. The breakfasts included are very good, varied and complete, the pool and common areas very nice, the spacious and beautiful rooms and the very friendly staff. Good located and easy to walk to good restaurants. We were very satisfied with the stay and we were able to enjoy it very much. Very nice pool and jacuzzi area.We will definitely go back! Recommended 100%.
Excellent 10.0
The staff was excellent, inviting! They have a daily party time with delectable beverages and tidbits. The lady serving the beverages was an impact! Decent pool to sit and unwind. They have a pool bar that you can swim up to and serve sustenance. The shoreline is a 5-minute walk directly over the road and down a few squares. Pleasant legitimate eateries inside strolling separation. We inquired as to whether we could return after the journey and have our sacks held. They enabled us to do that, we had an awesome reward evening. Abraham took our gear and gave us an eatery proposal, Edith Cafe over the road. It was delectable! 3 of us had Monfongo, a conventional Puerto Rican dish. When we were prepared to go to the air terminal, Abraham got our gear and a taxi.
Good 6.0
Pros: Location
Cons: Resort charge is not yet included in the hotel nightly rate
Mediocre 3.0
Pros: I liked the location of this hotel because it was close to the airport, close to great food places, as well as, within walking distance to the beach.
Cons: I did not like the second room that I ended up in which was on the first floor and smelled like a wet damp basement and had some really moldy/mildewy looking spots on the floor. The air in the room stayed moist all day long no matter the temp.
Excellent 10.0
Pros: Great facility-pool, grill/bar, access public beach and wifi.
Cons: nothing
Excellent 10.0
I choose to stay at this Hampton Inn for great experience elsewhere and my stay here was awesome. The location, facilities, front desk, breakfast and housekeeping staff were excellent. The staff at this location is definitely their greatest asset and all made our stay incredible. Different menus daily for breakfast, coffee and water at all times, adult drinks every night, water bottles at my room daily among the small details from the staff made our stay very pleasant.
Excellent 8.5
We stayed here after our cruise as the location was convenient to the airport and just a couple of blocks from the beach. The check-in was quick and easy and just a quick cab drive from the airport at arrival. The hotel was older but everything was very clean, in good order and their service was friendly. They have an evening reception with light snacks, like popcorn and nuts, along with drinks. It was nice to enjoy a couple of drinks out by the pool and we ended up getting burgers at the pool bar which weren't bad. We also enjoyed the beach in the afternoon as well as taking the staff recommendation for a restaurant at the beach.
Good 6.0
Pros: The hotel is fine, however my treatment was not! And I think it was because I booked via a third party sight... kayak! I arrived at hotel after a long long day, and was " told" no rooms were available because they needed to be cleaned. This was a lie! I sat in the lobby waiting. I noticed SEVERAL guests checking in and proceeding to their rooms. So I got up and asked about my rooms. I said I only needed one right now so could sleep as the other room was not needed for a while. They finally gave me a room. It was about the worst room in the entire hotel, but I didn't care as I was exhausted. I paid $600 for two rooms. The next night I decided NOT to use kayak, and find my own hotel. I did, and it was a better location and LESS than half the price. The remarkable part; resort and room occupancy fees where less than half via kayak. So in short. I'm about done with kayak. I'm fed up with being treated as a second class citizen, but paying top dollar! Dissatisfied does not describe my experience using kayak.
Okay 5.0
Pros: Free breakfast
Cons: RoI'm was ok, needs updating. I also noticed bites, it was nit mosquito bites either!
Okay 5.0
Pros: Breakfast and cleanliness
Cons: I requested a two beds room and got a king size bed.
Okay 5.0
Pros: Room & cleanliness
Cons: The staff was not really client oriented.
Good 6.0
Pros: Location. Close enough to airport without being inconvenienced by airplane noises.
Cons: Outrageous charges for daily parking and resort fees.
Excellent 10.0
Pros: Location pool and cleanliness were excellent. All staff very pleasant especially mishi at the pool bar
Good 7.0
Pros: Close to the airport but there are other hotels close to the airport as well.
Cons: I wish the counter reps were more informative with the guests of what amenities the hotel offers to their guests ( such as of parking info.,wifi,happy hr. &etc.).
Excellent 9.7
Pros: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Cons: Nothing
Good 7.0
Pros: The staff was great and very helpful. Loved the pool and pool area and poolside bar.
Cons: Breakfast had many options which is great, but the cooked food wasn't good at all
Excellent 10.0
Pros: From staff to wake up call eveything was on point
Cons: N/A
Excellent 9.4
Pros: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
Excellent 10.0
Pros: Everything
Good 7.7
Pros: Nice.we would recommend it to anyone for a short stay..
Good 6.0
Pros: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Cons: I dont report it why all is excelent
Excellent 8.0
Pros: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Cons: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
Hampton Inn & Suites San Juan, Puerto Rico - San Juan
Rated no. 4
8.8
Excellent 8.8
Based on 956 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.2
Facilities
9.3
Location
9.6
Overall
9.3
Overall 9.1 Excellent
Based on 39 reviews
Cleanliness
9.5
Comfort
9.2
Facilities
9.3
Location
9.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.5
Services
9.3
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Okay 4.0
Pros: Very small room when I did the reservation description of the room said it has a bath, they never mentioned that the bathroom was outside the room.
Cons: No bath also very hot water, we requested to be turn off and during our 4 days stay they did not resolved the issue.
Excellent 9.0
Pros: Blew us away every day. Amazing food, peaceful dining area. Right by the beach. Staff was very friendly and helpful.
Cons: Just to let you know, we did encounter cockroaches twice in our room. Didn't ruin our stay, but thought we should inform you.
Excellent 8.0
Pros: The hotel lived up to its eclectic reputation. The proximity to the beach and restaurants was great.
Cons: While we love the tropical canopy surrounding the hotel, the coqui (tree frogs) are so loud even earplugs and the AC running don't drown them out and it can be hard to sleep!
Excellent 10.0
Pros: I truly enjoyed my stay here. The décor and style is exquisite!
Cons: I do wish the staff explained how to get in and out of Ocean Park because I ended up at a bunch of dead ends with locked gates trying to find my way out/in
Excellent 10.0
Pros: I loved this place. Extremely thoughtful design, clean, safe, and walking distance from the beach
Cons: Liked it all
Okay 5.0
Pros: It’s a shared bathroom, there was no indication of where to get water and I arrived Thursday and they were closed, the pictures indicate that it’s on the beach but it is not on the beach, there was no disclaimer about sharing a bathroom, I could not even stand up in my room, the room is super tiny and cramped
Excellent 10.0
Pros: By far the most relaxing hotel I’ve ever stayed in. Won’t stay anywhere else on my next trip.
Cons: Not a thing.
Excellent 10.0
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
Excellent 10.0
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
Excellent 8.0
Pros: Chef Jerome was amazing. The outdoor showers were different and an awesome experience. the zen music and overall vibes from the guest house were truly amazing and I couldn't have picked a better place to stay. The dreamcatcher was like an oasis. I feel recharged and better overall after staying there for a few nights. Truly it is a unique and life changing experience!
Cons: The distance between our room and the bathroom was a bit far, especially in the middle of the night. You have to walk outside in the dark if you are staying in an artist room. But I guess bags apart of the whole experience.
Excellent 10.0
Pros: This place is run by some buddhist (?) owners, so the atmosphere is very pleasant, peaceful and quiet. Guests have the possibility to take part in the community life (for example to join yoga lessons) but are not forced to anything. The only limitation is that if you want to use the kitchen, you are asked not to make meat as it is strictly vegetarian. The rooms are very well designed and very clean. The public spaces are also very nice and clean with a lot of trees, bushes, gekons and birds. As the house is in the gated community just one vlock from the beach, it is away from main traffic and therefore very quiet. We felt like in another world and did not mind at all that there are shared bathrooms only. I highly recommend to stay in this place if you want to rest.
The Dreamcatcher - San Juan
Rated no. 5
9.1
Excellent 9.1
Based on 39 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
8.6
Location
8.6
Overall
8.2
Overall 8.4 Excellent
Based on 584 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
8.6
Location
8.6
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.3
Facilities
8.3
Location
9.0
Overall
8.3
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.2
Staff
9.2
Cleanliness
8.4
Comfort
7.9
Location
8.6
Services
8.1
Staff
9.2
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.0
Staff
9.1
Cleanliness
7.9
Comfort
7.9
Location
8.7
Services
7.5
Staff
8.6

Mediocre 2.0
Pros: Centrally located with great views of the ocean.
Cons: If you enjoy waking up early (5-6am) on vacation to the sound of running water, dishes slamming, breakfast being made, guest and staff talking through the wall book room 3. It was ABSOLUTELY the worst! There’s a adjoining between room 3 and kitchen that is not soundproof at all. The staff was warm and friendly just not helpful. I complain to two different staff members that the water in my room was not getting hot. They then went to the kitchen to test it’s water coming out of the kitchen sink returning to tell me “yeah the water it the kitchen isn’t hot either, it’s usually unbearable to touch after it runs for a minute but it’s just warm”. [side note: I’m a licensed professional inspector and Chef, operating a business with water that doesn’t reach a certain temperature (120f) is unsanitary and grounds to shut down]The staffers told me the property is ran by solar power and it has been cloudy the past two days. Call it a First world problem if you will, I paid for the luxury of taking a hot shower. I was only able to take a hot shower 2 out of the 7 days I was there. In one instance the receptionist said that she would try to find a solution and asked if I would like her to notify me when she had one. I said yes please. I waited around for hour, no updates. I assumed she was diligently working on a solution. I took a cool shower, got dressed and headed out for the day only to find said staff member having a personal phone call smoking never once checking in or offering a solution. They shouldn’t even bother offering breakfast it’s the things nightmares are made of. The ceiling fan in room looked as if it needs to quarantine, I don’t think it was clean this year. Lastly but not least when I booked in October check in time was was 2am check out time 4pm. Being only 10 minutes away from the airport I’ll book my departure flight with that in mind trying to minimize time spent in the airport during the pandemic.
Good 6.0
Pros: Breakfast, location and staff!
Cons: The room and bathroom space are too small.
Excellent 9.0
Pros: Quiet place and close to many other beaches around. Breakfast included to facilitate your mornings.
Excellent 8.0
Pros: Location is good,ocean is across the street ,there are two pretty nice beaches 5 min away,motel provides beach towel and chair,which was nice,staff was very friendly and helpful .Old San Juan is like less than 2h waking distance,a lot of bars,restaurants on the way. Grocery store 15 min walking distance as well few local restaurants. Place is good for solo travelers,safe and clean,there's laundry on premises and small pool.
Cons: Room was very small,especially shower area,breakfast was pretty simple ,hot tube was closed due to Corona virus
Excellent 8.0
Pros: Breakfast wasn’t good at all but the place and the view was gorgeous
Cons: The staff wasn’t knowledgeable on what was open or not, they had little information on where to go or not to go.
Excellent 10.0
Pros: The location was wonderful safe and sound the area was beautiful the sound of the water was impeccable. Breakfast was great
Cons: The fact we had to make an appointment for the pool.
Excellent 8.5
Pros: The location
Cons: I would have preferred a queen sized bed instead of two full sized beds
Excellent 10.0
Pros: Staff went above and beyond to ensure we had a great experience
Cons: No
Excellent 10.0
Pros: People were great location was awesome could not ask for a better experience
Cons: Nothing I can think of!
Excellent 9.7
Pros: It was very quaint. Loved the feel of it all. The hammock outside was nice and also enjoyed the homemade pastry for breakfast and guava.
Cons: The rooftop hot tub was not working at the time 6/8/18 so that was a bummer.
Excellent 10.0
Pros: The lace is on the beach , great part of town
Excellent 9.4
Pros: Clean, pleasant staff, lovely facility. Only lack was breakfast offering, weak coffee...
Excellent 10.0
Pros: My girlfriend and I stayed at Tres Palmas for 1 night on a Friday in June. The location and staff at Tres Palmas were definitely its best assets. The staff was helpful and the room was clean. The hotel was right on the beach, and only about a 7-10 minute drive from Condado, an area full of restaurants and shopping. For the price, this hotel was definitely worth it.
Excellent 8.0
Pros: Over all great stay and location
Cons: Not much parking
Excellent 9.6
Pros: Tres Palmas was extraordinarily comfortable, clean and friendly. Everything has been recently updated. The staff was wonderful and extremely helpful with knowledge of the area and the available tours, car rentals, etc. It has wonderful outdoor spaces which feel like an extension of your room. The room itself was large and airy with a full kitchen and very large shower and bathroom. Facilities were more than adequate for this small hotel. You never felt crowded or rushed. The ocean is literally steps away, with many people taking their morning coffee across the road to sit on the seawall. The road is local, small, with excellent, raised crosswalks. We never felt concerned about traffic crossing to the beach. A few steps down to the beach and you are in a crystal clear ocean. The water sports offered were terrific. You could even take wind surfing lessons.
Cons: You need something to use to microwave your leftovers. The dishes are not microwave safe. It was a small thing,but buying some paper plates was all you needed to do.
Tres Palmas Inn - San Juan
Rated no. 6
8.4
Excellent 8.4
Based on 584 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.2
Overall 8.3 Excellent
Based on 586 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.3
Overall
10.0
Cleanliness
8.3
Comfort
8.0
Facilities
9.6
Food
10.0
Location
8.8
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.6
Staff
8.2
Cleanliness
7.3
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
7.0
Cleanliness
8.2
Comfort
8.5
Facilities
9.2
Location
9.0
Overall
9.4
Cleanliness
9.2
Comfort
9.3
Location
9.3
Overall
6.0
Services
9.1
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Food
10.0
Location
9.0
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.6
Staff
8.9
Cleanliness
9.4
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.2

Excellent 10.0
Beautiful view & wonderful location!
Excellent 10.0
Pros: Everything!
Cons: Nothing!
Excellent 9.0
Pros: The breakfast was excellent. The location was excellent. The hotel was beyond gorgeous. Truly luxurious , and beautiful. Amazing time. Would absolutely stay here anytime I come to Puerto Rico.
Cons: Only thing that could have been better is bottled water in the room. Our flight got in very late and we were thirsty before bed. Everything was closed at the hotel. I called the front desk to ask if I could get some bottled water brought to our room and was told they had none and I would need to walk to a gas station. Not a huge deal, but if they had bottles of water in the room for people who arrive late due to their flights and they didnt have to walk to a gas station. Everything else about the stay was amazing.
Poor 1.0
Pros: Everything minus the staff and how they conduct and handle business very unprofessional no order
Cons: The staff and no organization I fell like they ignored the blacks and browns and focuses on the whites and made sure they felt privileged
Excellent 9.0
Pros: The ocean view rooms were amazing; the staff are all excellent. I have nothing but good things to say
Cons: The pillows are really really flat; it’s the only flaw I could see
Excellent 9.0
Pros: The hotels location is excellent, it is right in front of the beach, the pool is big, clean, and beautiful. the pool has a swim up bar and the beach is beautiful as well. They have good security.
Excellent 8.0
Pros: The location and Williams customer service.
Cons: The air conditioning sensor. Very hot during bedtime.
Excellent 10.0
Pros: Beatiful location. Comfortable and everything very accesible. Very attentive staff.
Cons: They should leave more towels in the bathroom since there is no housekeeping due to Covid-19 restrictions.
Good 7.0
Pros: Beautiful view from room, friendly and helpful staff, walking distance to restaurants and stores, close to airport, comfortable beds, they left treat in room for my daughter's 16th birthda
Cons: Alot of the other guests, can't get in jacuzzi at night because large, loud groups stay in for long periods of time, people ignore covid rules(walk into elevator w/no mask, exceeding amount of people allowed to ride at once) no smoking on hotel property but we encountered many smoking both cigarettes and marijuana w/ no regards to anyone around them
Excellent 10.0
Pros: The staff from the bell men to front desk and the breakfast servers to the beach lunch areas. All were perfect in making sure service was excellent
Excellent 10.0
Just minutes away from a lot of places. Uber was cheap to use! Clean hotel, staff was great! I would definitely book with Royal again my next vacation back to San Juan!
Excellent 10.0
Pros: Location, pool, beachfront
Cons: Later pool hours
Good 6.0
Nice place but for the amount you spend you don’t get a lot. Plus we had no fridge no breakfast. Housekeeping doesn’t clean your room.
Mediocre 2.0
Pros: The view of the ocean was amazing from the room. Most staff members were great upon check in.
Cons: YES! Theft, staff responding (it¿s either you or them, as in they¿d have to pick who to kick out basically making us feel like nothing) very unprofessional!! The worst part was we stayed all over the island and the most expensive fanciest was the
Excellent 10.0
Pros: Beautiful hotel and manicured landscape
Mediocre 2.8
My son had an activity at the hotel, he suffered an accident in the hotel facilities with a moldy screw that caused a cut and the treatment in that situation was fatal
Excellent 10.0
Pros: The view was perfect, The pool was great and the staff are super nice.
Poor 1.0
Pros: Nothing
Cons: Rude front desk manager-hidden fees-disgusting room-check the Google reviews-which include pictures for stained sheets-stained carpet-hair on the bed and in the tub & more!
Excellent 10.0
Pros: Very nice! The staff was great. Had a room on 16th floor and the view was amazing. We arrived at 10:30 a.m and check in is 4 and they had our room ready by 11. It was awesome! We spent the day at the pool and beach and we had a great time.
Cons: The drinks at the beach bar had to stay in the restaurant if they had alcohol in them. You could not take your drink on the beach or to the pool. That was really strange. The pizza was amazing!
Good 7.0
Pros: The bar, being on the beach. COVID regulations
Cons: The staff was terrible rude as ever, especially the one who checked me in. She was a complete cuss word. Not enough towels to begin with, took awhile to receive more towels
Okay 4.0
Pros: The pool area
Cons: The women working at the front desk were rude when I checked out I realized my credit and was charge an extra $1,500 and I called the hotel to report it they stated rudely it was a error, the woman hung up on me a couple times.
Excellent 10.0
Pros: The staff and the humbleness
Okay 5.0
Pros: The shower is amazing
Cons: Service at the ocean breeze was HORRIBLE. Food was subpar and so expensive.
Excellent 10.0
Pros: I enjoyed my stay, loved the beach, pool, room and location. I would recommend the facility to others and would use visit them in the future.
Excellent 10.0
Pros: The pool area
Cons: Yes no room service and to pay all that money for ocean view you can¿t sit two chairs and a little table out to sit on the balcony. That¿s what I didn¿t like.
Excellent 10.0
Pros: Las facilidades están muy buenas, la piscina, el acceso a la playa , la vista de la habitación. Sin embargo el aire acondicionado de las habitaciones no enfría adecuadamente.
Cons: El trato es diferente en el restaurante para los desayunos a las personas con oferta. Te hacen sentir menos. Aún así dejamos propinas. La host del restaurante Aleli es muy amable pero los meseros/ as son muy serios y el servicio al cliente e
Excellent 10.0
Pros: Excellent hotel, newly refurbished rooms.
Mediocre 2.0
Pros: The location
Cons: They do not clean. Common areas where not properly sanitized. Staff did not communicate what is available. Restaurants need reservations and staff did not communicate that. Unable to get a hold of anyone when you call the front desk.
Excellent 10.0
Pros: I love everything wasn’t anything I thought. Some places say they are great but you get there and it sucks. But this place since the first night was great. Room was great and when I needed clean it was cleaned the right way. Before ge
Cons: I can’t think of anything I didn’t like. Thx
Mediocre 3.0
Pros: location and beach/pool
Cons: service, ease of use, hidden fees
Excellent 8.0
Pros: Bed was very comfortable,room was dated and many broken things when asked to switch they charged more money
Excellent 10.0
The hotel staff was so helpful, very pleasant and easy to deal with. This hotel is so convenient to Old San Juan, within walking distance to many restaurants, with the best beach, restaurants (even one overlooking the beach), huge hot tub, swimming pool and many extras for the whole family. The concierge was so helpful in helping arrange transportation, excursions, etc. My family of nine, including teenagers, loved every minute.
Excellent 9.7
Cons: Excellent hotel but very expensive.
Excellent 10.0
Cons: Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
Excellent 10.0
It is a very good option to stay since you enter the hotel you are very well received, the staff, in general, is very friendly. The location is also very good. The food is very rich, the breakfasts are good and it is very successful that they are included in the package. It is a very safe place, as for the rooms, they are comfortable, especially the beds are very comfortable, I am very grateful that they have kept one of our bags while we were returning from the cruise. I would always return, everything super clean and welcoming, I recommend 100%.
Excellent 10.0
My stay at the Intercontinental was wonderful! we stayed four nights and every time we came back to the hotel we were greeted with smiles and excellent service. William Cruz at the door made ou stay at this hotel amazing and is the reason I am writing this review. he went out of his way everyday to open the door, laugh, joke, give directions (including handwritten maps with specific hotspots and tips). William gave hugs and even encouragement and was a beautiful representation of the people of Puerto Rico. A truly wonderful person.
Excellent 10.0
This place opened up to dozens of workers from the Army Corp of engineers, FEMA, all kinds of contractors: folks who had their work cut out for them all day and needed a good place to recharge and rest well at night. It is clean, comfortable, has nice restaurants on sight, and the pools and hot tub are open at all times. Good security day and night. But what I liked most was the service. Most everyone was so friendly and since I was there for 6 weeks, they made me feel like family every morning and evening. If you need any help, I have names of a few who went out of their way to help: a special shout out to Nestor Colon, head concierge, who every day made copies of important paperwork I needed, gave directions, and offered to help in any way possible. He knows PR well and will guide you expertly. Another special person who can help is Brenda Sanchez, front desk. She worked so hard to help me get a reservation there when all hotels with electricity were packed and I was without a place to stay. During my whole visit she remembered me and made me feel like a friend every time I needed help. And William Cruz, bellman, made my day every morning with a big hug and encouraging words to send me off. Finally, Carmen Ortiz, working at the pool every day, inquired how I was. It wasn't just an impersonal hotel stay, it was an inviting experience about the people. Intercontinental is a beautiful resort centered nicely on the Isla Verde strip, and the beach is beautiful out the back door. It's not usual that a classy hotel has character and charm, but this one does. I recommend this hotel to my friends.
Excellent 9.5
Had a wonderful experience.The resort was very clean and very well run,visited with my three small grandchildren and there was plenty to do.lots of employees around to help with any questions.can't wait to visit again.carmen ortiz.
Excellent 10.0
Pros: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
Good 6.2
Pros: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Cons: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
Excellent 8.2
Pros: The staff, the view
Cons: Sliding door to balcony was hard to open and close.
Excellent 10.0
Pros: What's not there to like?
Cons: There's nothing there not to like!
Excellent 9.7
Pros: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Cons: It's not inexpensive, but still a good value.
Good 6.2
Pros: The staff was friendly
Cons: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
Good 6.3
Pros: location to beach and pool
Cons: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
Mediocre 3.3
Pros: Liked the pool and beach.
Cons: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
Royal Sonesta San Juan - Carolina
Rated no. 7
8.3
Excellent 8.3
Based on 586 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
8.9
Location
8.6
Overall
9.3
Overall 7.6 Good
Based on 846 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
8.9
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.7
Location
8.5
Services
7.5
Staff
8.1
Cleanliness
9.3
Comfort
7.3
Facilities
8.6
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Facilities
9.1
Location
9.7
Overall
9.3
Cleanliness
7.8
Comfort
7.7
Location
8.6
Services
7.5
Staff
8.2
Cleanliness
7.8
Comfort
7.6
Location
8.7
Services
7.5
Staff
8.2
Cleanliness
7.9
Comfort
7.8
Facilities
8.5
Location
8.9
Overall
8.6
Cleanliness
8.2
Comfort
7.6
Location
8.8
Services
7.8
Staff
8.5

Excellent 8.0
Pros: People were not immediately at the door for che k in, or I possibly did not press the door buzzer sufficiently hard. My only complaint about the facilities is the lack of microwave and fridge available for guests. Guests like to buy food for storage, rendering its omission from the otherwise charmingly quaint interior design and architecture a curious anomaly. Unseratable is the desire tompreserve the furniture and interior aesthetic without a jarring machine. But not having one at all to share, at least, infers management preference to cut expenses. Overall great staff and nicenolace
Okay 4.0
Pros: The location was good and it's a nice building.
Cons: Check in time is 4PM but the man who did our check in did not start doing paper work before that and several guests were waiting, so we only had access to the room after 4PM.
Excellent 8.0
Pros: The locación
Cons: Its very old and humid.
Excellent 8.0
Pros: This is a wonderful value boutique hotel very close to the beach and the sights around ocean park. During the off season and with a staffing shortage it wasn’t in the kind of shape I’ve seen it in years past, but it is still wonderful and charming. The pool is fantastic! And you can also use the hot tub at Acacia. So close to the beach - quick Uber to old San Juan. Will be back for sure.
Cons: Some typical wear and tear - not a pristine hotel or room, but id you’re looking for a clean quiet place to stay while you are out exploring it’s the place for you. Not the place for you if you are looking to mainly hang around the hotel - it’s not a resort but a good boutique hotel.
Excellent 9.0
Pros: The hotel is very well located. It's a 5 minute walk from the beach. We went to the beach early morning and it's really nice. The hotel staff was very courteous. The room was spacious. The aesthetic of the hotel was very pleasing.
Cons: The bathroom was small. We were unable to find parking around the hotel, so in case you are travelling by car you might have to park at least 2-3 blocks from the hotel.
Excellent 9.0
Pros: The room was clean and comfortable. We loved the floor tiles (terracotta style). We only spent one short night there before flying out of San Juan, but the place was great for what we were looking for. It is only a couple blocks from a big beautiful beach and very near many good restaurants. Staff was welcoming and helpful.
Cons: The pool could be kept open later (closes at 6:00 pm).
Excellent 10.0
Pros: Clean and the staff were very nice
Cons: The parking I Wich they had parking spaces
Excellent 8.0
Pros: The price
Cons: The pool closes to early. So if your doing a late check in and you don't get up early you won't be able to use it.
Mediocre 2.0
Cons: They kept tryna charge my cards even after they already charged me!!!
Poor 1.0
Pros: It¿s close the the beach and it¿s adorable. Truly has SO much potential but management is an issue.
Cons: check in is supposed to be 2. It was almost 5. Bathroom wasn¿t clean. No toiletries. In 3 nights, no maid service. Had to go get toilet paper, towels from desk but not after 6. neighbor never had a functional toilet. Paid extra for king. 2 twins togeth
Poor 1.0
Pros: Location, room layout balcony and pool They change my hotel to Acacia Lodge
Cons: No lights in the hall way, room dark, blankets dirty, towels with large holes.Manager administering hotel not overseeing the problems.
Okay 4.0
Pros: Location is nice.
Cons: The room smelled musty and moldy like there was a water problem. Noisy and echos of people partying in the bar areas just outside my room. Had to ask them to be quiet so I could sleep. The one inch rise to the bathroom is a liability
Excellent 8.0
Pros: Good location very close to beach and pleasant facilities. Really liked that your key is good to use the sister hotel down the block, which has an excellent Jacuzzi and restaurant.
Cons: Parking on the street can be problematic and there was some dust which won't bother most people unless you are very allergic (like my wife is).
Excellent 9.0
Pros: Appearance and location.
Cons: Too expensive. Room was dark.
Excellent 8.5
Pros: Location was great, just a block from the beach and few blocks from great restaurants and entertainment. Staff very friendly and helpful. Great value for your money
Cons: Doesn't have a parking available..have to drive around the block to park on the streets sometimes a block or two away
Excellent 10.0
Pros: Very attentive staff, comfortable accommodations. The location is perfect to the beach and many local favorites.
Excellent 10.0
Pros: The pool was small, but great. Water was warm and it was well tended to.
Okay 5.1
Pros: Location good
Cons: No parking No pool Internet service unreliable Outdated building
Excellent 10.0
Pros: I went away with my 15 year old daughter for a mother daughter weekend away we arrived on Thursday and left on Monday Overall stay was great staff were awesome and went above and beyond to make our stay comfortable and enjoyable Rooms were clean and comfortable pool was small but just what we were looking for not to many people to compete with for chairs Loved all the different areas around the hotel for sitting and relaxing beach was less then a block away and not to crowded
Cons: Staff were great friendly and helpful Sister hotel a block away had great breakfast Area was close enough to shopping and restaurants but far enough away for peace and quiet Beach less then block away
Excellent 10.0
Pros: I often stay at Wind Chimes. It is affordable, clean, attractive, and nicely situated for walking or bus lines.
Cons: I would love access to tables for computer work. It would be nice to have a table and chair in the room
Excellent 9.7
Pros: Just walking thru the front gate up the front stairs and into the lobby the place had a wonderful old feel to it, from the carvings on the stair railings to the tiles on the floors as well as the architecture of the buIldings. The desk staff was amazing. We had only rented the room on Kayak two hours before we showed up. Check in was at 2pm, but coming back from a cruise we had nothing to do so showed up at 10am just to see if we could store our luggage until 2pm check in. They were kind enough to say yes. Our room had a double bed and was small but clean. They still use real keys on a key chain which I found very charming. There is a small swimming pool with a water fall running into the pool. The lighting and the plants in the back area and around the bar area are just lovely. There are no elevators and no bus boys which did not bother us but if you have an upper room you might want to take that into consideration if you like to pack heavy. The beach is one block away so easy walking. They do not have a restaurant on site but you can order from a limited menu and it is delivered to you from their "sister" hotel. Restaurants and pharmacies are within easy walking distance. The area is safe and you don't feel afraid to go out after dark. If you are looking for someone to wait on you and a maid on hand. ..this is not for you. But if you want a charming romantic villa style place to stay. ..I highly recommend this.
Cons: Our room was next to the street and we got a lot of street noIse. Other than that. ..I didn't have any thing I didn't like.
Excellent 10.0
Pros: The location, price, and staff were amazing .
Cons: Room was a little dated but still cozy a great stay.
Excellent 8.3
Pros: I loved the place, the staff, the location, the cozy boutique hotel. The rooms were old Spanish style, with a nice pool, and terrace. Bar, and near by beach, and restaurants.
Cons: The worst part, and only thing I will not consider it again, is the parking issue. Parking in the establishment or around the building is 99% impossible. I had to walk 3 blocks and paid $25 to park. For that I might as well pay for a more expensive hotel with available parking.
Excellent 8.3
Pros: Exterior, location, lobby, style.
Cons: No chair or sofa nor desk in the room. No closet for clothes.
At Wind Chimes Boutique Hotel - San Juan
Rated no. 8
7.6
Good 7.6
Based on 846 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Overall 10.0 Excellent
Based on 2 reviews
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Numero Uno Beach Apartments - San Juan
Rated no. 9
10.0
Excellent 10.0
Based on 2 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Facilities
7.0
Location
8.7
Overall
7.2
Overall 7.5 Good
Based on 1,269 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
7.0
Location
8.7
Overall
7.2
Cleanliness
6.8
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
6.6
Facilities
7.3
Location
9.3
Overall
7.3
Cleanliness
8.2
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.2
Location
9.2
Overall
8.4
Cleanliness
7.2
Comfort
6.8
Facilities
7.1
Location
8.1
Overall
7.0
Cleanliness
8.2
Comfort
7.8
Location
8.8
Services
7.2
Staff
8.3
Cleanliness
8.0
Comfort
7.9
Facilities
5.3
Location
8.8
Overall
7.3
Cleanliness
8.2
Comfort
7.9
Facilities
7.8
Location
8.7
Overall
7.4
Cleanliness
8.0
Comfort
7.5
Location
8.7
Services
7.3
Staff
8.2

Excellent 8.0
Pros: Location is easy. Great for a layover. Our room was refurbished/ redecorated since last time we stayed. This isn’t a luxury hotel but it serves it’s purpose really well and when we transit via SJU we never look further
Good 6.0
Pros: The location for the flight was perfect. The restaurant was fine, not expensive and the meal was good. People are nice 👍
Cons: The breakfast…:, none . Need to leave at 8:30 am and it open at 10:00 ??? Very bad for an “ airport “ hotel. Employees must wear face masks specially at the restaurant. Water was yellow. Wash my face with bottle water.
Excellent 10.0
Pros: Perfect for early morning flights
Cons: Overall it was great!
Mediocre 3.0
Cons: Everything
Excellent 10.0
Pros: Excellent to conect with my travel
Cons: Airport areas
Excellent 10.0
Pros: Location. Clean. Staff. All amazing
Cons: Restaurant is expensive and the food was super salty.
Excellent 10.0
Pros: The staff is amazing!!
Cons: Good experience
Okay 5.0
Pros: Nice room upon arrival.
Cons: Room didn't get cleaned not restocked on towels and soap, especially with COVID-19 no soap to wash hands is horrible. No access to anything the restaurant they provide is limited and once closed you have nothing. No shuttles or anything
Excellent 9.0
Pros: Convenient to be right in the airport. It also had a restaurant which was convenient.
Poor 1.0
Cons: First thing the TV control, TV not working,there was no toilet paper, loud music all night long, the breakfast was not complete,
Poor 1.0
Pros: Location
Cons: Staff. We came @ 2AM and we were placed in a connected room. The other room had 2 babies that started to cry around 3 am with no sound insulation. Nothing is wrong with a baby crying. However hotel staff must take noise into consideration.
Excellent 10.0
Pros: So convenient to get to the main gate. We were nervous about having a 5 am flight with the current curfew (12 am-5am) in Puerto Rico. We didn't know if we would get a cab or Uber easily. This hotel gave us peace of mind about getting to our flight on time
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: Just a short walk from luggage carousel
Cons: A bit noisy
Excellent 9.0
Pros: Que estaba en el aeropuerto
Cons: No me gusto el cuarto el ba¿o y el ruido del cuarto del otro cuarto
Mediocre 2.0
Pros: I found a strand of black hair on the inner sheet. Mine is short and blonde. That grossed me out. It means that the sheets were not changed. In this climate of Covid 19 that is unacceptable. I'm not a happy camper.
Cons: I paid ---- for that room not --- at Motel 8. Very disappointed.
Okay 5.0
Pros: Our room was relatively clean. However the best part was the bartender/waitress  at the on site restaurant. She was very pleasant
Cons: Small rooms. No choices in food. Did not offer much for families
Poor 1.0
Pros: The location is convenient.
Cons: The shower there is bad. Basically you will have to wait for about 20 minute to let the system run hot water out. I didn't figure out that trick when I took a shower first. I had a cold shower. And, the room is pretty cold which we were unable to control
Excellent 9.0
Pros: updated furniture, bedding, bathroom. all extremely clean. staff did a terrific job ensuring safety protocols were followed. excellent communication through the booking service and late check in. Very good breakfast sandwich and oatmeal in the morning
Cons: bathroom has a lovely new shower however the glass wall doesn't go far enough to enclose the space and keep water in the drain area so, water escapes to floor.
Excellent 10.0
Pros: Quick check in
Good 6.0
Pros: convenience of just walking across to the airline terminal.
Cons: I stayed in the past and it was much more luxurious, not to mention spacious. This time I felt like I was staying in a dorm room. the room was very small, no microwave, no refrigerator, shower/tub very small. I was very disappointed.
Good 7.0
Pros: easy access to my flight no hassles.
Cons: Under construction.
Good 6.0
Pros: Location
Cons: Breakfast employees could be welcoming not grumpy kind of people. Breakfast was poor. No eggs, burned bacon and some very thin mini pancakes (some of them darkened)
Excellent 9.0
Pros: In airport!
Good 7.4
Pros: location
Cons: noise
Excellent 10.0
Rafael's service at the counter was a great help. I explain all the facilities and services I had. The room and the bathroom all very clean. Breakfast varied very rich and free. The restaurant with an excellent menu, and especially all the staff super friendly and very willing to help. Experience to be able to repeat. My room and the rest of the facilities were clean and the staff was very professional. I will definitely stay at this hotel again.
Excellent 9.4
Pros: Breakfast, cleanliness and personnel.
Cons: The Rate!
Okay 4.8
Pros: The Bar on the 2nd floor
Cons: Leaking toilet and BED BUGS.
Excellent 8.0
Pros: it is clean, comfortable and has easy access to the terminals
Cons: we were on the restaurant floor, it was loud.
Okay 4.0
Cons: I didn't like that I paid $89 for my stay on kayak and then when I checked in they made me pay $122 to stay their one night.
Mediocre 3.1
Pros: Dingy, moldy, and expensive. Oh, and it makes you feel like you're being punished for something.
Cons: Room carpets that make you want to keep your shoes on, smell of mold, and sense if despair.
Mediocre 3.7
Pros: It was inside the airport. The breakfast was pretty good.
Cons: The room was small, and smelled like mold. In addition, it was super cold and the AC vents hit us right in the face. we ended up turning the AC off since my daughter started to cough a lot. The hotel is over priced. I paid $150 for the night. The only way I would stay here again is if the hotel rates were reduced.
Excellent 9.4
Pros: The room was clean and comfortable, the breakfast the next morning was much appreciated and delicious! The staff was really great and welcoming. Again, the room was really really clean and after flying all day, it was great to not have to worry about that.
Cons: The hotel was hard to find and a little scary to walk to in the middle of the night. There are barely any signs to tell you where to go and I got lost three times on the way there. I come from Alaska and the rooms are freezing. No matter what I tried, I barely got it warm up to 62 from the 50 it was set to when I got in.
Okay 4.0
Pros: There was a roach in our bathroom and the temp of the room was a challenge to get right. The free breakfast was ok.
Excellent 8.5
Pros: The hotel room was exactly what I needed for my one night stay. The room was clean although small, but it suited my needs quite well. The restaurant offered good food and I found hot tub area was quite relaxing during the night as this was the only time I was there. I was unable to partake of breakfast as my flight required a check in prior to when the breakfast started. There was even a fitness room. Staff was really friendly and accommodating. Would've gotten more stars if price was lower.
Excellent 10.0
Pros: Convenience to the Puerto Rico airport. We only needed it as an overnight between flights. Good breakfast.
Excellent 9.4
Pros: Location
Cons: Advertised two hot tubs but they only had one.
Good 6.0
Pros: Clean room Not well maintained hotel Too expensive for what they offer
Excellent 8.0
Pros: Well lit hallways, felt safe. Convenient for late/early flights.
Cons: Being it is an airport hotel, there was jet noise. Bed was a bit too firm for me. Wish it was cheaper.
Excellent 8.0
Pros: Very convenient.
Cons: A little pricey.
Excellent 10.0
Pros: Great staff, clean room, hot tubs, fitness room, etc, very convenient
Cons: Nothing to complain about
Excellent 9.4
Pros: Right in the airport. Very convenient and met our every need.
Good 6.8
Pros: I liked how it was close to check in
Cons: Small bathrooms. Little hard to find the entrance
San Juan Airport Hotel - San Juan
Rated no. 10
7.5
Good 7.5
Based on 1,269 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.6
Facilities
7.0
Location
7.9
Overall
8.0
Overall 7.5 Good
Based on 201 reviews
Cleanliness
8.1
Comfort
7.6
Facilities
7.0
Location
7.9
Overall
8.0
Cleanliness
8.3
Comfort
7.5
Location
8.3
Services
7.7
Staff
8.9
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.2
Comfort
7.7
Location
8.1
Services
7.8
Staff
8.8
Cleanliness
7.1
Comfort
6.8
Location
7.5
Services
6.8
Staff
7.8
Cleanliness
8.2
Comfort
7.7
Location
7.5
Services
7.3
Staff
8.3
Cleanliness
7.5
Comfort
7.5
Location
8.0
Services
7.0
Staff
7.6

Excellent 8.0
Pros: Coffee and snacks were provided, however there are an awesome amount of resources to get meals provided around the area.
Cons: Not Applicable
Good 6.0
Pros: the front desk booked me a taxi to the airport on my return date, it was there very much on time. thanks!
Cons: no continental breakfast...not even a glass of orange juice and a piece of bread and butter. no ice machine in the building, I was told to walk to the nearest gas station and spend $2.00 every night if I wanted to have a drink (liquor) in my room.
Okay 5.0
Cons: I was told upon arrival that the elevator was broken and would be repaired in the morning, I then found a note on elevator on the 2nd level that it would be out until the10th . I left without seeing any signs of repair on the 11th. Inconvenience lies
Okay 4.0
Pros: Location
Cons: Our shower sang to us the entire night tv kept going off in middle of night and back on..
Excellent 8.0
Pros: right in city...it is a nice little place if just looking for a decent room in downtown area...
Cons: its not the greatest area...at least some nice cafes in area
Good 7.7
Pros: Close to clubs, Planet Fitness, Pueblo Supermarket with lots of hot meals for cheap, and bookstore/coffee shop. Parking on street out front worked out fine. Clean and basic, felt secure to me
Cons: Double bed too small for two people, upgraded to king for extra $. Small rooms with no extra space, this is a good place for a sleepover but not for hanging out.
San Jorge Hotel & Hostel - San Juan
Rated no. 11
7.5
Good 7.5
Based on 201 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.7
Facilities
4.5
Location
8.9
Overall
6.6
Overall 7.4 Good
Based on 375 reviews
Cleanliness
8.0
Comfort
7.7
Facilities
4.5
Location
8.9
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.0
Location
9.0
Services
7.4
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
8.0
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.1
Comfort
7.7
Location
8.9
Services
7.1
Staff
8.1
Cleanliness
7.6
Comfort
7.2
Location
8.6
Services
7.0
Staff
8.1
Cleanliness
8.4
Comfort
7.9
Location
8.9
Services
7.4
Staff
8.4
Cleanliness
7.4
Comfort
7.3
Location
8.2
Services
6.4
Staff
8.1

Excellent 9.0
Pros: Simple check in Help with taxi
Excellent 9.0
Pros: Located near everything. Walk-in distance from a very nice beach
Excellent 9.0
Pros: Everyone was friendly and helpful.
Cons: The kitchen/dining room area was closed due to COVID safety precautions. I understood but a bit inconvenient with eating and storing drinks/leftovers.
Okay 5.0
Pros: The price, also quick walk to beach which was very quiet and beautiful.
Cons: There wasn't a view of the ocean, no coffee pot in room or fridge or microwave. Just beds..
Okay 5.0
Pros: Location
Cons: Bed wasn’t Comfortable there were alot of ants in the room
Excellent 10.0
Pros: The price Cleanliness Free parking Close to airport
Cons: Bed felt small for me (I am 6’2” tall). But it wasn’t that bad. I still got to sleep well. I Can’t complain much because the price was great.
Excellent 10.0
Pros: Location!! Right by the beach and airport.
Good 6.0
Cons: I had to wait over 30 minutes for check in. They need to have more personnel available for such a busy time
Poor 1.0
Pros: The location is great and they offer parking,
Cons: Unfriendly staff. Tiny, cramped room next to the front door in which the windows in both the room & the shower looked out into the lobby. Impossible to block the light. The metal gate in front banging shut all night. Paper thin walls. The absolute worst.
Excellent 8.0
Pros: Close to everything and beach
Cons: Small beds
Good 7.0
Pros: It is located on the main avenue and the beach is in the back. The hotel can use some updated furniture.
Cons: No hot water.
Poor 1.0
Pros: Location to the beach
Cons: Do not plan on sleeping. Every room has old windows that do not close properly, I walked around and looked just to be sure. You hear every noise outside like it was in your room. Every car horn, motorcycle, and person walking on the sidewalk. Horrible.
Mediocre 3.1
Pros: The staff was fine but everything else was bad
Cons: The room was nothing like the pictures , very old rooms , no AC controller , the bathroom was resty and old , don’t worth what I paid not at all , they charge my card extra $200 and only god knows if I’m going to get it back , my advice to you if you wann enjoy you vocation find another place , this place not right for vocations
Good 7.4
Pros: Clean room. Comfortable bed. Location. Pleasant staff.
Cons: No washcloths. Just the basics.
Borinquen Beach Inn - San Juan
Rated no. 12
7.4
Good 7.4
Based on 375 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.4
Facilities
6.4
Location
8.2
Overall
6.8
Overall 7.2 Good
Based on 868 reviews
Cleanliness
7.5
Comfort
7.4
Facilities
6.4
Location
8.2
Overall
6.8
Cleanliness
7.6
Comfort
7.5
Location
8.3
Services
7.3
Staff
7.9
Cleanliness
6.3
Comfort
6.3
Facilities
6.6
Location
7.0
Overall
6.6
Cleanliness
7.4
Comfort
7.3
Location
8.2
Services
7.2
Staff
7.6
Cleanliness
7.4
Comfort
7.3
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.8
Comfort
7.5
Facilities
4.0
Location
8.4
Overall
5.0
Cleanliness
7.4
Comfort
7.4
Location
8.1
Services
7.4
Staff
7.6

Excellent 10.0
Pros: 3 min walk to nice beach.
Mediocre 3.0
Pros: The location was perfect.
Cons: Very poor service. Couldn't get in the building, called by phone no answer, rang the bell no one answered. After almost 20 mnts a guess let me in. The receptionist was right there with the light's off on her cel phone. There was no sign that said she was on break. Was very rude and couldn't even tell us which way was the room. We had to look for it different staircases. Then the room didn't have paper for the bathroom or towels. The room smelled awful, cigarette. Curtains broken.... For the price it wasn't at all good.
Okay 4.0
Pros: Clean
Cons: NO parking!!! No restaurants close by open early or late. Very rude receptionist.
Good 7.0
Pros: I like the ambient of the hotel is excellent for relaxing and walking around the beach
Cons: The decorations
Good 7.0
Pros: Room and hotel were cute very close to the beach
Cons: Pool is a spa/pool with hot water on a hot day it would be nice to cool off not soak in hot water other than that we loved this hotel. Also no elevator if you need one request 1st floor.
Poor 1.0
Pros: I liked the decor outside and in the lobby.
Cons: The room on the first floor was gross. The couches were stained with I don’t know what. It had a bad smell and there was no hot water. We were supposed to stay for 3 nights but we ended up leaving the next morning.
Excellent 10.0
Pros: Location
Cons: Quality was not worth the cost.
Poor 1.0
Pros: Nothing every picture you have is different when you get there it¿s disgusting. There is no pool itts a dirty jacuzzi two feet tall. The rooms are filthy. Every thing is a lie about this hotel
Cons: I did not like the room , the fake pool, the disgusting floor , every thing was horrible
Poor 1.0
Pros: Nothing. I left 5 nights early due to the poor room. Door didn¿t lock. Mosquitos in the room. Sand on the floor. Not covid or basic clean standards met.
Cons: Everything. Slept one night and left.
Mediocre 2.0
Pros: Proximity to the beach.
Cons: Extremely poor service. Not enough space to write.
Good 6.0
Pros: The location to the beach.
Cons: No coffee pot in lobby. No option to purchase bottled water or soft drinks. No elevator. No attendant in lobby from 11pm-7am. Restaurant on site does not offer lunch service. If you leave prior to 7 am you have to drop your key off at another hotel.
Excellent 8.0
Pros: The hotel was beautiful and in a great location. Very close to the beach and within walking distance of many restaurants, shops, etc. The large hot tub was wonderful and had a pretty view.
Cons: Most of the staff were not very friendly. Check-in took a long time because of many people having to wait for a shift change to occur. It would have been nice to have a refrigerator. We also had no view.
Okay 5.0
Pros: Liked the Colonial Style and the heated pool. Close to the beach. We were able to store our luggage until check in but it was not in a locked room. Downside: No elevator. Breakfast was to start at 7:00. No chef there even by 7:45 when we had to go.
Cons: It is a sister hotel. No one at the reception at 7 am so had to walk a block to the main office in the other hotel to find out if the chef was coming to open the restaurant. He never turned up. The 4th floor public washroom was not cleaned.
Excellent 8.0
Pros: Beach close by, walking distance to shopping and restaurants , charming
Cons: Noise from people talking outside, curtains didn’t adequately cover windows, no hairdryer in room
Okay 5.0
Pros: Staff and it was clean! The only thing is the parking situation and no elevator...
Excellent 8.0
Pros: The pool, the beach view
Cons: No fridge
Excellent 10.0
Pros: The hospitality
Cons: No there wasn't everything was great she even had coolers and towels for the beach cooking pots and pans microwave toaster oven frigerator just like being at your own home
Excellent 8.0
Pros: Nice place,clean,quite.
Cons: Better parking for rental car's.
Excellent 10.0
Cons: Maybe a small refrigerator in the room
Excellent 10.0
Pros: Had an amazing heated pool on the second floor outside that overlooks the beach! There's a cool little restaurant and bar inside on the first floor too. GREAT location. Walk 200 yards to the beach!
Cons: No parking garage- you have to park on the street, but we didn't have a problem finding a spot
Good 6.0
Pros: The beach is within a very short walk. They have a very nice spa pool. I like the Spanish feel to hotel.
Cons: We could not get into our room until late. Bathroom was very outdated and shower felt like you needed water shoes to use it.
Good 7.7
Pros: The ubication is very convenient, there are a lot of restaurants near (Ashford Av) and the beach to 25 meters...
Cons: the hotel should have Cable TV, there isn't much options and the hot water is hard to go out..
Excellent 8.5
We stayed at the Acacia hotel the night before embarking on a cruise. We checked in and then were walked to another location about one block away. Our room was a few steps down from their main level and the only natural light came from a couple of stained glass windows. The room was comfortable and clean, but the television didn't work. The hotel staff quickly came to our room to help, but didn't know how to fix it. We were told that they would have someone look at it in the morning, which didn't matter since we were checking out. I have a feeling that this isn't the first time it was brought to their attention. The hotel had a nice little pool and our girls went for a swim after dinner. They had the pool to themselves. Their was a public beach, walking distance from the hotel, but unfortunately we didn't have the time to check it out. The area was busy and close to many local shops and restaurants. Overall the hotel was okay and had charm.
Mediocre 2.2
Cons: Hubo un cambio en mi habitacion por problemas electricos. La nueva habitacion quedaba en otro edificio el cual es lejos para el que lleva media hora buscando estacionamiento por mas de una hora y camina media bloque. La nueva habitacion que me asignan queda al lado de la barra escuchas todo y poca privacidad, la numero 10 de Wind Chimes. En adicion los muebles son de los 80, no es la epoca son las condiciones en que se encuentran, los closets sin puertas y el televisor sin a penas los canales locales. Bello por fuera pero no se iguala en su interior. Una lastima.
Mediocre 2.0
Pros: Cancelled my reservation without comunicating it with me. I've been traveling for over 15 years and this was the fist time this has ever happened. Most irresponsible booking ever.
Okay 4.8
Pros: Loved the location and the overall esthetic of the hotel. Charming appeal and friendly staff.
Cons: The rooms were not cleaned well. There was an overall feeling that the cleaning crew did not clean the bathrooms and floor well. The mirrors were not cleaned and the glass not wiped down in bathroom nor was the toilet cleaned during routine am service.
Okay 5.1
Pros: The rooms were comfortable and adequately appointed. Decor was eclectic and attractive. The staff was helpful and friendly. The only negative thing I would say is that it seemed to be in not a great neighborhood. There were bars on The windows of most buildings surrounding the hotel and several of the business is required buzzers at the front door to let their customers in as did the Acacia.
Acacia Boutique Hotel - San Juan
Rated no. 13
7.2
Good 7.2
Based on 868 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Mont Caribe Guesthouse - San Juan
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.1
Facilities
6.1
Location
8.0
Overall
6.8
Overall 6.0 Good
Based on 2,365 reviews
Cleanliness
6.3
Comfort
6.1
Facilities
6.1
Location
8.0
Overall
6.8
Cleanliness
6.8
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
6.4
Cleanliness
6.4
Comfort
6.2
Location
8.0
Services
5.9
Staff
7.5
Cleanliness
5.0
Comfort
5.5
Facilities
5.0
Location
7.5
Overall
6.0
Cleanliness
7.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
6.2
Comfort
6.1
Location
8.0
Overall
10.0
Services
5.8
Cleanliness
6.0
Comfort
5.9
Facilities
5.0
Location
7.9
Overall
6.0
Cleanliness
6.3
Comfort
6.1
Facilities
4.6
Location
8.0
Overall
6.0
Cleanliness
6.1
Comfort
5.9
Location
8.2
Services
5.7
Staff
7.2

Okay 5.0
Pros: Convenient location close to the airport. Restaurant on premises a plus.
Cons: Small room with few amenities.
Okay 5.0
Pros: It’s like a motel 8…. Run down furniture, no amenities, no extra blanket, towels were so rough….location was great. We arrived from airport at 3am and just needed a bed… but for $100??? So not worth it…. Staff were ok
Mediocre 2.0
Pros: Location
Cons: Stood for 5 days and the AC didn't work. Complained everyday only to have it repaired on the last day. Horrible.
Mediocre 3.0
Pros: The bakery inside the hotel.
Cons: The facilities.
Good 6.4
But is too small
Okay 4.0
The units are extremely old, the ac don't work very well, internet was a joke. Security was even a bigger joke, would not leave any valuable in the room. Room service staff where great but the mgt staff left to be desired. These units are a motel, the images they use are not accurate, to the rooms maybe the villas not the rooms. Would not visit again
Okay 4.0
The room was dirty they never changed the beds it had blood spots I asked for new ones and never got them
Excellent 10.0
Perfect hotel
Mediocre 2.0
Wow this is a joke. The hotel worth 10$ a night. It’s old, it’s stinky, it’s noisy. I would definitely don’t trust the previous reviews on it like I did. The pictures look way too good for the real place.
Good 6.0
Pros: It was clean for the most part but the bed sheets had blood stains and ciggaretes burns. A staff member told me I could park inside the garage and when I went overnight to park my car the overnight shift told me that the garage parking was only for disabled people which wasnt true, very unprofesional
Cons: Clean sheets,
Excellent 10.0
Nice location ,rooms are very clean . the staff were very nice and helpful . I will stay again and will recomended to anyone .
Excellent 10.0
Pros: Perdec for family
Cons: Very good
Excellent 10.0
In the room there is always drinking water, tea, coffee, cream and sugar. In the bathroom, soap, shampoo, various trifles such as cotton pads, ear sticks, shower caps, etc. The food in the restaurant is varied, for every taste for adults and for children. Very tasty chocolate buns! The beach is large, clean, comfortable sun beds. Issue beach towels on a hotel guest card. There are comfortable changing rooms with a shower next to the fitness center. You can dine in the restaurants of the hotel and in the cafe near the hotel. I really like staying at this hotel. We recommend it to everyone!
Okay 4.2
Pros: Good location, close to airport
Cons: The staff was not friendly, attentive or very professional. For someone like me, who travels near 100,000 miles a year, I would not recommend it.
Excellent 8.8
Pros: Price was good, location is perfect. Overall I would return.
Cons: Parking is very limited. Elevator was horrible. Vending machines are very old.
Okay 5.7
Pros: Friendly Staff comfortable bed and washing Machine was what makes the stay adequate.
Cons: The room was not that clean and the room had no wifi where we were at! But overall it was and okay stay.
Good 6.5
Pros: Staff very nice and helpful! Bed comfortable! Nice size room!
Cons: Hot water not working properly! T. V. Need movie stations!
Okay 5.7
Pros: Close to airport.
Cons: Slow check-in, check-out. Old rooms. No control for air conditioner.
Good 7.7
Pros: Location, Front Desk staff, value for money
Cons: Housekeeping, not enough towels, one day they took all of our towels and did not replace. Had to leave note to get their attention.
Coral by the Sea Hotel - San Juan
Rated no. 15
6.0
Good 6.0
Based on 2,365 reviews
Details
Reviews

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