Hotel Milano
7.6
Good to know
| Distance to city centre | 0.6 km |
|---|---|
| Location rating | 9.3 |
| Nearest airport | San Juan Luis Munoz Marin Intl |
| Distance to airport | 12.1 km |
Rooms
Standard rooms
$143+
Double rooms
$199+
Superior rooms
$214+
Reviews
Pros
| "Great location, efficient, friendly service." | (in 117 reviews) |
|---|---|
| "Great restaurant on top of hotel." | (in 42 reviews) |
| "Staff was friendly and helpful." | (in 49 reviews) |
Cons
| "Room smelled dank and greasy." | (in 11 reviews) |
|---|---|
| "So called "cable TV" shows only 4-5 strange, boring channels." | (in 3 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| air conditioning | in 28 reviews |
|---|---|
| cable tv | in 10 reviews |
| close to old town | in 14 reviews |
| close to port | in 16 reviews |
| cruise ship | in 27 reviews |
| fornt desk | in 3 reviews |
| location view | in 154 reviews |
| restaurants lots | in 29 reviews |
| right in the middle | in 15 reviews |
| rooftop restaurant | in 58 reviews |
| room smelled | in 20 reviews |
| san juan | in 35 reviews |
| staff was very friendly | in 73 reviews |
| walking distance | in 22 reviews |
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ExcellentNov 201910.0
Breakfast was simple but delicious! Nice staff! VALERIE was outstanding in customer service, fo9llowed closely by everyone else from Elizabeth to . . .? Will DEFINITELY plan on staying there again!
The restaurant is always pretty busy, but it is worth the wait for the good food and great value! We wound up eating dinner there both nights and thoroughly enjoyed it, following the recommendations of our server.
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GoodNov 20196.5
Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.
Rooms are outdated. We stayed two nights and the room service was nonexistent.
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OkayNov 20195.8
The location can not be beaten. Perfect for all cruise ships. A good feel of local life, close to sea front and the lady at breakfast was lovely and pleasant. Bed was comfy.
Groups gathered blocking the entrance waiting for restaurant - intimidating. Opened blinds to find we were opposite a derelict building with broken windows. No basic toiletries provided. Avoid the lift if you have any sort of lift phobias. Mid-shower, water stopped. Rubbed the shampoo out with a towel and headed to reception. Staff not bothered. The town had issues from the day before but we weren’t warned on check in. Problem left with me to deal with. Couldn’t wait to get on the ship for a wash. Unacceptable and no solutions offered. Compensation? No chance.
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MediocreNov 20193.8
Upstairs Restaurant.
Scary Elevator. Front Desk Staff. Horrible Bed.
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OkayNov 20195.0
The convenient of a restaurant on the roof. They allowed us to check in a few hours early. It was located in the center of Old San Juan. Nice to wonder around town and check out local amenities.
Room was small but expected. Bathroom was even smaller, slightly dingy, sink counter hanging off the wall. When we arrived the air condition was not working and the hotel had a unique odor (not sure if from the restaurant?) After a few hours the Air condition was in working order. The elevator definitely needs some upgrades, felt as if could break down at any time. The bed was extremely uncomfortable. They had a disappointing "continental breakfast" available for guests at the rooftop restaurant for a small price.
About
Overview
Located in old town San Juan is Hotel Milano. This 30-bedroom lodging comes equipped with air conditioning, a flat-screen TV, private bathrooms, and free high-speed Internet in the rooms. There is also free Internet access available in all public spaces at Hotel Milano. Guests receive free breakfast each morning on the rooftop terrace of the hotel, with San Juan views. The on-site restaurant, Punto de Vista, is open for all meals of the day and offers American fare on an a la carte menu.
Hotel Milano is a short one to three-minute walk to a number of additional dining options that include Marmalade Restaurant & Wine Bar, Sofia’s Old San Juan, and Chocobar Cortes. Also within walking distance to the hotel is Old San Juan historical site, Castillo de San Cristobal, and The Mezzanine at St. Germain. The 24-hour front desk at the hotel can guide guests to other nearby tourist destinations and historical attractions within a centralized location.
The rooftop terrace hosts nightclub DJ events, with drinks available at the bar and lounge late into the night. The on-site gift shop allows guests to buy extra souvenirs. Tours can be scheduled, as well as walking or biking expeditions. The library is open and free for use every day. Those extending their stay can utilize the baggage storage on-site, as well as the free public parking nearby the hotel. Additional needs can be met with accessible facilities available at Hotel Milano.
Features
7.6 Good
based on 928 reviews
Bar
Location
Breakfast
Comfort
Things to know
- Friendly service
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
FAQs when booking at Hotel Milano
Where is Hotel Milano located?
Hotel Milano is located at 307 Fortaleza St in San Juan Antiguo, 0.6 km from the centre of San Juan. The Poet's Passage is the closest landmark to Hotel Milano.
When is check-in time and check-out time at Hotel Milano?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Milano.
Does Hotel Milano offer free Wi-Fi?
Yes, Hotel Milano offers free Wi-Fi.
Does Hotel Milano offer free parking?
No, Hotel Milano does not offer free parking.
Does Hotel Milano offer free airport shuttle service?
No, Hotel Milano does not offer free airport shuttle service.
How far is Hotel Milano from the airport?
Hotel Milano is 2 km from San Juan Isla Grande. Hotel Milano is 12.1 km from San Juan Luis Munoz Marin Intl.
Can you bring pets to Hotel Milano?
No, pets are not allowed at Hotel Milano.
Does Hotel Milano have a pool?
No, Hotel Milano does not have a pool on-site.
Photos
All photos (12)
Bedroom (2)
Building (3)
Front desk (2)
Outdoors (1)
Reviews about Hotel Milano
Location
Most popular landmarks
- The Poet's Passage 222 m
- Viejo San Juan 328 m
- Castillo de San Cristobal 396 m
- Catedrál de San Juan Bautista 0.4 km
- Capilla del Santo Cristo de la Salud 0.4 km
- San José Church 0.5 km
San Juan travel guide
Learn about San Juan on KAYAK
Getting Around
| San Juan Isla Grande | 2 km |
|---|---|
| San Juan Luis Munoz Marin Intl | 12.1 km |
