Hotel El Convento

4 stars
100 Cristo Street, San Juan 00901, Puerto Rico
San Juan, Puerto Rico
8.5
Very good
based on 1223 reviews
1,223 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
$284
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$284
Deluxe room
$290
Standard Room
$372
74 more Hotel El Convento deals
74 more Hotel El Convento deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi and an outdoor pool, Hotel El Convento San Juan is located in San Juan and provides historic accommodation. It is just moments from Old San Juan.

There are a range of facilities available to guests of El Convento, such as facial treatments, an express check-in and check-out feature and a sun deck. Staff are available 24 hours a day and can assist with booking tours and tickets.

All of the elegant rooms at Hotel El Convento San Juan are equipped with a hair dryer and a refrigerator.

Guests staying at Hotel El Convento can enjoy a unique dining experience at the in-house restaurant, ideally based for those who want to stay close by at mealtime. A wide selection of dining options can also be found in the area.

The hotel is ideally set for discovering the city, with the Casa Blanca only two minutes away. Castillo San Cristobal and the Fort San Felipe del Morro are each within walking distance.

8.5
Very good rating
Based on 1,223 verified guest reviews

Latest deals for Hotel El Convento

Fri 14/11
Sat 15/11
Deluxe room
bed type unknown
$290
nightly with fees
bed type unknown
$317
nightly with fees
bed type unknown
$325
nightly with fees
Superior room
bed type unknown
$284
nightly with fees
bed type unknown
$294
nightly with fees
bed type unknown
$301
nightly with fees
Standard Room
bed type unknown
$372
nightly with fees
bed type unknown
$521
nightly with fees
bed type unknown
$632
nightly with fees
Queen room
bed type unknown
$409
nightly with fees
1 queen bed
$449
nightly with fees
1 queen bed
$517
nightly with fees
Double room
bed type unknown
$403
nightly with fees
1 twin bed
$501
nightly with fees
bed type unknown
$544
nightly with fees
King room
1 king bed
$1,243
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel El Convento

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Shampoo
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Landmark view
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing rules
  • First-aid kit
  • Hand sanitiser in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • Safe

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Private entrance

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine

Pool and spa

  • Rooftop pool
  • Hot tub
  • Outdoor pool

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Eco tourism
  • Bicycle hire
  • Beauty salon

Media and entertainment

  • Radio
  • Flat-screen TV

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Parking and transportation

  • Parking

Fitness

  • Fitness centre

Reviews of Hotel El Convento

8.5
Very good
1223 verified ratings
Wonderful
653
Very good
212
Good
147
Okay
70
Fair
60
Mediocre
38
Poor
43

Summary of reviews

Guests say
Overall, guests appreciated the hotel's excellent location, charming atmosphere, and friendly staff. However, many expressed dissatisfaction with the service quality, cleanliness, and comfort of the beds. Some guests also noted issues with room size and amenities, which detracted from their experience.
AI-generated from customer reviews
Location10 out of 10
Atmosphere9 out of 10
Service3 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
Bed Comfort2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Anonymous, Aug 2023
Very nice hotel in the middle of everything. I will have to come back and stay again.
10
Wonderful
Ko, Apr 2023
A set of stand alone cabins surrounding a beautiful main facility with outdoor bar, pool, and dining. All overlook the sea, and a rocky beach. The staff are pleasant, and engaging. Accommodations are lovely. Vieques is very rustic, and so is Blue. It assumes the simple friendly charm of the island. You will need a jeep to get around. If you are interested in a relaxed quiet experience, this is a g...
Read more
2.0
Poor
Wil, Apr 2022
I wanted to share my experience regarding supervisor Javier from the Palacio location. We were moved for the Convento site to the Palacio site due to torn sheets, unswept under beds with leftover toys from previous dwellers, malfunctioning air conditioning, and cockroaches presence in our room. Helen was kind and personally assisted us in our room transitions. We were advised to obtain breakfast v...
Read more
10
Wonderful
Anonymous, Feb 2022
I love El Convento. Old world with modern comforts. Elegant and great staff. Beautiful location as well.
7.1
Good
Cristine, May 2018
Pros (+) The staff was awesome!! Very comfy beds and a very good location!
Cons (-) The hotel is very old which is cool, but it need some upgrade.
10
Wonderful
Anonymous, Mar 2018
Pros (+) The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or ...
Cons (-) Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
Read more
10
Wonderful
Anonymous, Mar 2017
Pros (+) Beautiful hotel, wonderful hosts, located in an old world city.
10
Wonderful
Leib, Dec 2016
Pros (+) Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons (-) Having to leave so soon. Should have booked a much longer stay!
10
Wonderful
Jenny, Aug 2016
Pros (+) The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons (-) There is a lot of traffic directly outside. Not good for early check in.
10
Wonderful
Anonymous, May 2016
Pros (+) I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.

Location

100 Cristo Street, San Juan 00901

What's nearby

  • Ponce de Leon Statue128 m
  • San José Church154 m
  • Viejo San Juan172 m
  • San Juan National Historic Site178 m
  • San Juan Museum of Art & History219 m
  • Casa Blanca231 m
  • Museo de Las Americas245 m
  • Castillo San Felipe del Morro0.8 km
  • Castillo de San Cristobal0.8 km
  • The Capitol of Puerto Rico1.3 km
  • National Guard Museum1.7 km
  • Luis Muñoz Rivera Park2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel El Convento

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel El Convento

  • How long should you stay at Hotel El Convento? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel El Convento

  • Where is Hotel El Convento located?

    Hotel El Convento is located at 100 Cristo Street in San Juan Antiguo, 1.1 km from the centre of San Juan. Ponce de Leon Statue is the closest landmark to Hotel El Convento.

  • When is check-in time and check-out time at Hotel El Convento?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel El Convento.

  • Does Hotel El Convento offer free Wi-Fi?

    Yes, Hotel El Convento offers free Wi-Fi.

  • How far is Hotel El Convento from the airport?

    Hotel El Convento is 2.4 km from San Juan Isla Grande. Hotel El Convento is 12.5 km from San Juan Luis Munoz Marin Intl.

  • Does Hotel El Convento have a pool?

    Yes, Hotel El Convento has a pool on-site.

  • How does KAYAK find such great Hotel El Convento hotel deals?

    KAYAK scours the web for all room deals available at Hotel El Convento in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel El Convento and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel El Convento.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
41% cheaperVilla Herencia Hotel8.6 Excellent (453 reviews)0.07 kmWi-Fi, Flat-screen TV, TV$282+
3-star hotel
49% cheaper
Decanter Hotel
8.6 Excellent (579 reviews)0.09 kmRestaurant, Bar/Lounge, Free Wi-Fi$242+
3-star hotel
Palacio Provincial San Juan, Curio Collection by Hilton
8.5 Excellent (444 reviews)0.12 kmAdults only, Outdoor pool, Fitness centre$490+
2-star hotel
53% cheaper
Casa Las Ruinas by Stay with Bear
0.18 kmCoffee machine, Free toiletries$225+

Cheapest

See cheapest stays in San Juan
3-star hotel
57% cheaperLa Terraza de San Juan7.4 Good (946 reviews)0.28 kmOutdoor pool, Room service, Free Wi-Fi$205+
2-star hotel
56% cheaperHotel Plaza De Armas Old San Juan7.7 Good (486 reviews)0.19 kmCable or satellite TV$212+
2-star hotel
53% cheaper
Casa Las Ruinas by Stay with Bear
0.18 kmCoffee machine, Free toiletries$225+
3-star hotel
49% cheaper
Decanter Hotel
8.6 Excellent (579 reviews)0.09 kmRestaurant, Bar/Lounge, Free Wi-Fi$242+

Most recommended

See most recommended stays in San Juan
3-star hotel
41% cheaperVilla Herencia Hotel8.6 Excellent (453 reviews)0.07 kmWi-Fi, Flat-screen TV, TV$282+
3-star hotel
49% cheaper
Decanter Hotel
8.6 Excellent (579 reviews)0.09 kmRestaurant, Bar/Lounge, Free Wi-Fi$242+
3-star hotel
Palacio Provincial San Juan, Curio Collection by Hilton
8.5 Excellent (444 reviews)0.12 kmAdults only, Outdoor pool, Fitness centre$490+
3-star hotel
41% cheaperThe Gallery7.8 Good (411 reviews)0.29 kmWi-Fi, Free toiletries$283+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
1.1 km
San Juan Isla Grande
2.4 km

Everything you need to know for your stay in San Juan