Prices are in New Zealand Dollars.

Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100

Cheapest
rate per night

8.6

Excellent
based on 2,920 reviews
Sheraton Old San Juan Hotel - San Juan, Puerto Rico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $168
Cancelon $169
AMOMA $191
TripAdvisor
Cancelon
AMOMA

Good to know

Distance to city centre 0.5 km
Location rating 9.4
Nearest airport San Juan Luis Munoz Marin Intl
Distance to airport 11.8 km

Rooms

Check-in
Check-out

King rooms

$368+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$368 per night
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King bed
$371 per night
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King bed
$403 per night
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Unknown
$437 per night
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Unknown
$529 per night
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Unknown
$545 per night

Double rooms

$193+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$193 per night
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Unknown
$217 per night
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Unknown
$403 per night
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Unknown
$501 per night
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Double bed
$548 per night
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Double bed
$602 per night
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Unknown
$661 per night

Traditional rooms

$317+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
$317 per night
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Unknown
$320 per night
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Unknown
$349 per night
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Unknown
$365 per night
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Unknown
$397 per night
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Unknown
$457 per night
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Unknown
$497 per night
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Unknown
$547 per night

Leisure rooms

$249+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$249 per night
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Unknown
$249 per night
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Unknown
$280 per night
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Unknown
$440 per night

Standard rooms

$177+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$177 per night
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Unknown
$202 per night
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Unknown
$410 per night

Deluxe rooms

$168+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$168 per night
IMAGE
Unknown
$169 per night
IMAGE
Unknown
$218 per night
IMAGE
Unknown
$219 per night
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Unknown
$235 per night
IMAGE
Double bed
$330 per night
IMAGE
Double bed
$333 per night
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Unknown
$336 per night
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Double bed
$365 per night
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Unknown
$388 per night
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Double bed
$393 per night
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Double bed
$398 per night
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Double bed
$424 per night
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Unknown
$497 per night
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Unknown
$513 per night
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Unknown
$621 per night
IMAGE
King bed
$657 per night
IMAGE
Double bed
$676 per night
IMAGE
King bed
$711 per night
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King bed
$756 per night
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King bed
$757 per night
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King bed
$766 per night
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King bed
$829 per night
IMAGE
King bed
$856 per night

Reviews

Pros

Cons

Traveller rating

206
95
30
16
3

Time of year

Traveller type

Show reviews that mention

+
carnival cruise in 4 reviews
close to several restaurants in 26 reviews
comfy beds in 6 reviews
cruise port in 61 reviews
great location in 188 reviews
held our luggage in 8 reviews
hotel was very clean in 87 reviews
palio in 6 reviews
parking lot in 29 reviews
price was high in 31 reviews
roof top pool in 52 reviews
room and view in 54 reviews
room was small in 104 reviews
san juan in 42 reviews
staff was friendly in 128 reviews
walking distance in 31 reviews
windows in my room in 3 reviews
  • Excellent
    Oct 2019
    10.0

    Marvelous.

    N/A

  • Excellent
    Oct 2019
    10.0

    The rooms are spacious and clean. The location is excellent. We were so close to everything. The view was awesome- we overlooked the cruise port. And the staff was so friendly and helpful.

    Better coffee in the room.

  • Excellent
    Oct 2019
    9.6

    Location, room, staff all excellent.

    A bit expensive the stay, parking and breakfast.

  • Mediocre
    Oct 2019
    2.9

    The room was nice enough, and the location was good.

    All facilities stated on the website were NOT available. It stated in room -dining but this was not available. Stated main restaurant was open till 10:30pm for dinner but it was not open at all. We came back from dinner to get a drink from the bar at 10:50pm and it was closed even though website stated it was open until midnight. Room facilities for a suite were very basic, with no mini bar and only an old coffee machine (with coffee for only one person?) and only one robe. I would of expected facilities for two! Furthermore the gentleman on reception was extremely rude and unhelpful - he is not made for front of house! We complained about his attitude and asked to speak to the manager. The manager was much more helpful and communicated well with us and recommended a great restaurant. Breakfast service is poor with limited options. To sum up, I would not stay here again! My score 1/10! The hotel couldn’t be more unhelpful and unaccommodating if they tried!

  • Excellent
    Oct 2019
    10.0

    Loved the location. Access to many places.

    One of the male wait staffs in restaurant was not the friendliest. He did not remove plate from table from one of friends buffet so it sat in front of his wife. She picked a piece of bacon off of it and he charged them for two buffets. Felt that was wrong. Plus she self served her own water to top it off. That was only bad experience. At first did not give me a room with ocean view, but corrected it.

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About

Overview

The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city.

The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel.

The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 2,920 reviews

9.4

Location

7.9

Comfort

6.4

Breakfast

2.8

Value

Things to know

  • Great view
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
A/V equipment hire
Business centre
Car hire
Concierge service
Cribs available
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Babysitting/child care services (surcharge)
Free Internet
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Rooftop
Lift
Hairdryer

Photos

Sheraton Old San Juan Hotel - San Juan - Building All photos (35)
Sheraton Old San Juan Hotel - San Juan - Banquet hall Banquets (1)
Sheraton Old San Juan Hotel - San Juan - Bar Bar (2)
Sheraton Old San Juan Hotel - San Juan - Bathroom Bathroom (1)
Sheraton Old San Juan Hotel - San Juan - Bedroom Bedroom (4)

Location

Most popular landmarks

  • Castillo de San Cristobal 0.4 km
  • The Poet's Passage 0.4 km
  • Viejo San Juan 0.6 km
  • Capilla del Santo Cristo de la Salud 0.6 km
  • Catedrál de San Juan Bautista 0.6 km
  • Paseo de la Princesa 0.7 km

San Juan travel guide

Learn about San Juan on KAYAK

Getting Around

San Juan Isla Grande 1.8 km
San Juan Luis Munoz Marin Intl 11.8 km

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