Hotels near Isla Grande Airport

Pros: When we pulled up to the hotel we were greeted immediately and given champagne. The check in was quick. We were given a quick tour before we went to our room. The bed was extremely comfortable, and the bathrooms in the hotel and our room were amazing. The service in the restaurants and bars was polite and prompt and the food and drinks were delicious.

Cons: The food was a little expensive.

Pros: I enjoyed everything from my stay. The bathroom was gorgeous and the view in the room was spectacular. The bed was really really comfortable and made me feel rested and relaxed for the next day’s duties!

Cons: I liked everything even the valet staff.

Pros: The best hotel on PR!!

Pros: One of the best hotels I have ever stayed in and I have stayed in a lot of nice hotels. The hotel is beautiful. Service top notch. I love the infinity pool. Every spot in the hotel has a beautiful ocean view. We stayed in a junior sheet. The Bed was super comfy! We did the hotel breakfast for convenience. It is nice but super overpriced at $31. Plenty of less expensive places nearby for breakfast. Parking was $30/day which is also a lot. I would say those are only down spots to hotel. Great location.

Cons: Super beautiful hotel

Pros: Personnel very courteous friendly Food exceptional

Cons: Nothing hated leaving the hotel

Cons: Housekeeping

Pros: Suite we stayed in was very nice - had 2 balconies on 2 sides with great views on both. Water, sodas & chips included in room price. Resort has several pools with a family side and an adult side, which was perfect for us. Food was delicious in the different dining areas and the bars are fully stocked.

Cons: A little pricey so we spent more than we wanted to for a PR trip.

Pros: They make you feel special.

Pros: Everyone and everything was perfect!

Pros: Friendly staff. Great infinity pool.

Cons: No complaints

Pros: Pool areas, hot tub, the Restaurants and the location are all great, staff are very friendly and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well. Toiletries provided are of high quality. Loved the fact that there is a tiny shop for cooldrinks snacks etc and a lovely little gift store. Love this hotel.

Cons: Nothing.

Pros: The pool and location

Cons: By far the worst experience we’ve had staying at a “luxury” hotel. The bathroom went would not shut off so we called the front desk. They said it should off when the lights are off but it wouldn’T. They sent engineering to take a look and went it couldn’t be fixed they said oh well. There was nothing they could do and we would have to accept the room In the condition that is in. I would never recommend this hotel to anyone or ever come stay here when visiting my island again. The customer service sucks and your money is a complete waste when staying here! Beware before booking you will be highly disappointed!!!!!!

Pros: Location.

Cons: Not clean. Male receptionist not very helpful.

Pros: I stayed before , this is my third time . Place is good

Cons: No hot water after my wife bathed , told the receptionist . Humidifier make lot of sound , I disconnect the unit .

Pros: Everything was perfect.

Cons: N/A

Pros: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.

Cons: The bed was really hard and uncomfortable.

Pros: Great breakfast

Pros: Very charming, romantic

Cons: No balcony

Pros: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.

Pros: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.

Cons: Would have enjoyed seeing a couple more options on the breakfast menu, maybe some local pastries; but there wasn't anything I actively disliked about our stay!

Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.

Cons: A little dusty, but everything else was very nice and cozy.

Pros: The room is very small and dark

Cons: The building itself is lovely and has lots of history behind

Pros: A beautiful boutique hotel in Old San Juan. The architecture and antiques gave it grace and charm. The staff was very friendly and helpful. The location is beautiful and easy to find when wandering around the city streets. The cathedral on the corner is a good landmark. The San Juan gate that leads to the sea is at the end of the street (one over). We would definitely stay again.

Pros: Beautiful rooms and very comfortable bed.

Cons: The check in experience was confusing and parking was a hassle.

Pros: The property is beautiful, rooms are spacious and luxurious, with comfortable beds and extra services that add to the experience, such as a 24/7 lounge for guests where you can get fresh fruit and water or, if you go at 6, free wine and cheese. The terrace pool and hot tub are very nice.

Cons: Service is not consistent. For the first night the room was impeccable, the maid even turned on the radio to relaxing music and prepared the bed with chocolates on the pillows. On the second day I had to request maid service because they had not come to the room, and they did the bare minimum to tidy up. On the third date they even forgot a cleaning rag in the sink, and didn't prepare the bed at night. Reviewing service standards would take this beautiful hotel to the next level.

Pros: Staff were very friendly. Room was very clean. Location was perfect.

Pros: Very warm and comfortable atmosphere. Staff is fabulous. Room was comfortable!

Cons: Didn’t like the pool area. The Pool is not inviting.

Pros: Excellent service, cleanliness, love the chocolates on the pillows at bedtime, and the wine and cheese reception was perfect!

Pros: Location and bedroom

Cons: Food and bar average

Pros: Everything!

Pros: Everything was amazing. I did have a bit of a tense check out. I had $60 worth of parking on my bill. My dad who would come by and get me would use the parking across the street and pay the parking attendant $5 to come get me and then we'd go out. We ended up with a $60 bill that i contested and the attended was super unpleasant about it. She did end up taking it off but I thought the whole thing was unnecessary and left a bad taste in my mouth. I will tell you though that aside from that, the whole experience at El Convento was truly spectacular. I loved it and hope to make it an annual ritual. It was truly out of this world. Another note, I deliberately stayed in Old San Juan because I wanted to witness first hand what's been happening in the streets and I can't say enough what an exciting time it was to travel to SJ. I am so proud that I could witness what was happening. Puerto Rico is an amazing place. The world is watching. Thank you for everything.

Cons: See above.

Pros: Very friendly and accommodating staff! Breakfast was delicious! Nice bonus was rooftop plunge pool. Excellent location in town right near all the major sites.

Cons: The view from our room.

Pros: They where able to have our room ready early after departure from our cruise. The bell boy was very helpful with writing down a few good local spots to eat. They called our room once in to make sure everything was ok. They offer free coffee and tea, bottles of water and a wine hour at night. I also love the history behind the hotel

Pros: Location is great, but parking is hard to find. Probably the best place to stay in old San Juan.

Pros: It's 'charming.'

Cons: Rooms are small and expensive.

Pros: Its location

Cons: N/A

Pros: Pool area

Pros: I liked the pool area

Cons: They close the pool, music, and the bar at 10:00pm is too early They need to get more entertainment, and close late

Pros: If you are going to the convention center you can't get a better location. It's a great stay if you have business in San Juan. The employees all wear a smile. We would return.

Pros: Love the location

Cons: Everything was excellent

Pros: The rooms were spacious and clean. The staff was helpful and professional.

Cons: It's far from the beach and the pool doesn't have much shaded areas.

Pros: friendly staff

Cons: food selection

Pros: Location. Good staff.

Cons: wrong room booking.

Pros: staff there is the best KATERINA was amazing

Cons: loud nosises from other rooms I could hear everything

Pros: The hotel is an average 3.5 star hotel. Rental car location on site.

Cons: 1) Do not be fooled -- this hotel is not on the beach. The closest beach is public access and a 45 minute walk away. 2) There is a resort fee not disclosed on the website. 15% of daily rate each night. 3) The pool is too small for number of guests

Pros: Empleados muy amables, habitación limpia

Pros: Room , pool

Pros: The treatment of the employees.

Cons: No, was an excellent experience.

Pros: Loved every minute of our stay. From the two pools to the beach right at our doorsteps. The staff were extremely friendly and approachable. Best place to spend our honeymoon and will Definetly be back for our anniversary. :-)

Cons: We only had one toilet paper when we arrived and had to seek out a resupply, although to be fair we did have our room as do not disturb.

Pros: Pleasant staff

Cons: Warm water, I'm used to taking hot showers.

Pros: STAFF!!!!! Amazing!!!!

Pros: Everything!

Pros: Everything.

Pros: What I truly appreciated that most check-in is not until 4:00 PM when me and my two daughters and my sister arrived they were able to check us in a room. The gentlemen at the service desk that checked us in made us feel very welcomed, had the most amazing stay.

Pros: very good

Cons: the same manual every day also there like wet smell in the hallways going the suite

Pros: The options in the hotel

Cons: The smell, views, inability to be hospitable, dishonest employees.

Pros: The hotel was very beautiful and staff friendly

Pros: our housekeeper was the best! beds always so comfortable.

Cons: very expensive for basic food. and parking expensive since they already charge so much for you to stay and a resort fee. I think excessive to charge for parking and the system was mwsaes up and an inconvenience every day we stayed there. hopefully they update that. also I have stayed here numerous times staff always friendly but one woman at the front desk was very rude.

Pros: Resort location was convenient to stores and attractions. Beach was clean and beautiful. Staff was very helpful and accommodating. Traveled with family and 2.5 year old- would stay again

Cons: My issues were with the food options and prices; there should be more authentic Puerto Rican options. The prices were a bit ridiculous also. Also, there were nail clippings on the floor in the restaurant with the breakfast buffet. Pretty gross.

Pros: The hotel room and the beach.

Cons: The prices of everything.

Pros: Great location, even better staff, you are able to use the amenities of their sister hotel the Marriott resort and casino which is even more gorgeous. AC Marriott was just refinished and updated so it was beautiful inside.

Cons: None

Pros: I liked the penthouse, and the room

Cons: How we have to pay for parking on top of the fee

Pros: Love the beds

Cons: My key stopped working. They had to change the battery View was terrible

Pros: Lovely hotel, excellent customer service skills of every team member! Ambiance very inviting! Spotless all the time even after it had rained!! Comfortable beds, linen and towels sparkling white not that dull gray or yellowish color you get @ some hotels.

Cons: Guests staying more than 3 days need more closet space specially when guests are traveling for social/family events that include formal evenings. Loved the hotel!!!!!

Pros: The room was great size and the hotel was very clean. Great penthouse pool.

Cons: The view from our hotel room was less than appealing (Burger King drive thru). There were not many seats at the pool and the hotel was packed with guests. The location was so so. We were very upset they discontinued their pass to the Marriott on the beach

Pros: Is very close to a lot of great restaurants in Condado. Also the breakfast is one of the best.

Cons: Room 737 have a noise. I think it was the AC.

Pros: Close to the beach and close to a lot of restaurants.Staff was so professional and friendly.

Cons: No

Pros: Location, cleanliness and overall a beautiful hotel and PH area.

Cons: I was a bit confused with the air conditioning in my room (411) the temperature was hot in the sleeping room but cold in the living room. It seems the sleeping room duct was not working maybe? And I was pretty bummed that the PH closes at 11pm.

Pros: The modern decor and amenities.

Cons: The room was lacking storage for clothing.

Pros: Roof top pool and bar was amazing. The cafe down stairs in front of the hotel had great food nice price.Its attached to the hotel and can enter though there.

Cons: buffet was expensive for what you get.

Pros: very clean and friendly staff, hotel not far from beach and several places to eat and relax with walking distance.

Cons: housekeepers not on their toes, for got to leave coffee and waters several days.

Pros: The hotel was very close to the beach, it was clean and staff was friendly.

Cons: The drinks at the rooftop bar were very expensive. Day 1 $10, Day 2 $11, Day 3 $14.

Pros: The staff are all very welcoming and friendly. They all made me feel like I was part of a family. Breakfast was included which was a nice surprise. The King suite was a great size. Great property for my second Hyatt stay.

Cons: The property is right off of the highway and because of how the road is constructed it prevents you from being able to walk to the beach. When I called and asked before booking I was informed you could walk, this was a bummer to find out at arrival that you couldn't.

Pros: All the staff members that I interacted with spoke English. They were always willing and helpful towards anything I needed. Great location easy to access.

Cons: The carpet needed a deep clean & the guest in the room next to mine was very noisy.

Pros: Conformity

Cons: Anything

Pros: Excellent hotel and THANK YOU for the almond milk at breakfast

Cons: Liked it all would of liked earlier check in considering we got off the cruise ship at 9 am waiting until 4 wasnt great but they have a great facility with TVs

Pros: Everything was clean and beautiful the staff was amazing very nice an friendly and after a long flight from New Orleans to San Juan and having my luggage damaged at the airport it was great that the staff was so nice suggesting stores I could check longhorns and Olive Garden is right in the back parking lot which was great

Cons: N/a

Pros: Very nice room and staff

Cons: The food is horrible

Pros: Friendly staff and good location.

Cons: Food was a little overpriced and had to pay for parking on top of stay.

Pros: Awesome room, comfortable, spacious, modern, perfect for big families!!!

Cons: I like everything!

Cons: we didn't check-in until at 5.10 PM. We had to wait in the lobby. Even though we were offered drinks, but would rather got in the room on time

Pros: Excellent hotel and service

Pros: The omelette was great. And the service was Great!

Cons: Na

Pros: Sheets were clean and towels.

Cons: The room was smelly, it smelled like wet and dirty rug. The rug had a humid sensation. The toilet was dirty. There was hair on the bathroom floor.

Pros: Location

Cons: Since they announce that they make a $100 million restoration you will think that you go to a new place. Everything at the hotel is old, same pool, same areas, same broken tiles in pool and hallways The only thing that they do here was painting and cosmetic works on rooms.

Pros: Áreas vey clean ,they most be oriented for certain ages thou

Cons: No

Pros: The amazing views & location.

Pros: Private beach and is beautiful

Cons: Nothing

Pros: I have been a number of times at this property and they have managed to redo de entire property after Hurricane Maria.

Cons: Well located, you can walsh to Condado, drive or take a cab to Old San Juan. Is closed to the airport.

Pros: The staff was amazing! They are beyond kind and attentive at all times! The hotel is so compact and accomadates entertainments all day long for families especially with children! This was our second time here; we will definitely come back soon! Thank you, Caribe Hilton!

Cons: More staff. Trying to check out early in the morning and they only had one clerk. Almost made me miss my flight

Pros: Beautiful facility- location nice , close to old San Juan -

Cons: massive abandoned building by the gym/spa..

Pros: The property was great, swimming pool and beach, just a walk out the door. Multiple places to eat on property.

Cons: The breakfast was very pricey on the property.

Pros: It was clean, very classy, nice location with a beautiful view

Cons: Very expensive

Pros: Location

Cons: Rooms need upgrade

Pros: Beautiful, well groomed property! Our room was immaculate. There’s about 3 pools with a private beach-great resort feel.

Cons: The pool closes at 9pm and the the swim up bar closes at 7pm on a Saturday. There’s an inside bar that’s open from 5pm-1am. The weather was so beautiful and to not have the pool bar open is just nonsense!

Pros: Pool area is great and propert right on the beach. Good sized casino and good emrestaurant on site plus gift store, ice cream shop. The staf were all super!

Cons: Can’t thimk of anything

Pros: Always the location room and service nothing

Pros: We stayed in the cabana building and the room was absolutely beautiful. The view of the pools and ocean was perfect!

Cons: The pools had to be closed due to repair. It was necessary and we totally understand. I just wished it wasn't during our stay.

Pros: Amazingly friendly and professional staff ! Great room ! Awesome breakfast and many bonuses upon checkin ! Will be back !

Cons: We had to leave

Pros: comfy bed. seconds from the beach. nice size pools. great staff

Cons: enjoyed everything.

Pros: The location and amenities

Cons: Beach was gated off and no access after 7-8

Pros: The food was good but the service was poor. For example, went to restaurant for dinner at night and there were only two other couples there and it took over 30 minutes to get the food. We also sat down for at least 10 minutes before we were given a menu. We booked this hotel because it had a beautiful pool and was on the water. When we arrived, we were told that only the kiddy pool was available as the other pool was being repaired. We asked about the hot tub and were given directions to where it was. When we got there, we found out that the hot tub was also being repaired. It appeared that the employees were unaware of what facilities were working/nonworking.

Cons: The hotel itself was clean but rundown. There were very few people booked at the hotel when we were there but we were in a very small room and had a view of buildings. Not sure why they didn't upgrade us to a better view.

Pros: The staff ! Both Fransico D and S. Lovely !

Cons: No complaints

Pros: Great service and attention to detail.

Pros: Awesome location

Pros: Everything was fantastic from the staff, the cleanliness of the lobby, pool area and rooms. Entertainment was fantastic, beach was beautiful, location was fantastic. And the staff was wonderful, very friendly, always willing to do whatever you needed!!!

Cons: Not a thing. Loved everything about it. It was the second time we stayed there and it was fabulous both times.

Pros: The customer service was amazing.

Cons: The resort fee was slightly expensive

Pros: The staff was great

Pros: Everything was clean friendly staff. A good selection for breakfast.

Cons: Having to validate my parking ticket every time I went in and out.

Pros: Location, pool, big size room !

Pros: Staff and location

Cons: Rooms can be better maintained.

Pros: Everything

Cons: Location and service

Pros: Clean, nice and friendly

Cons: Nothing

Pros: Free breakfast always a bonus.

Cons: Room not made up.

Pros: The bed was really comfy.

Cons: They did not have many towels and it smelled like mill dew!!

Pros: The hotel was convenient for the cruise port.

Cons: The hotel seemed more like a motel than a 4* hotel. The bedrooms were very damp due to poor ventilation and smelt musty. The bar was poorly stocked and the service was poor. Breakfast was chaotic.

Pros: El personal muy competente y amable la limpieza de la habitación y sus arrededores la piscina todo muy bien. Gracias

Pros: Great staff

Cons: Didn’t Chang sheets ...bed bugs bites all over

Pros: Excellent location close to old San Juan. On-premises parking, walking distance to several restaurants.

Pros: Good breakfast and excellent location

Pros: Staff were great

Cons: Wifi wasn’t that goid

Pros: Very quaint with lovely decor. Staff were very friendly, attentive and helpful.

Cons: There were no external windows in the room but that was as advertised so wasn't really a problem and the 'mock' frosted (lockable) one that opened onto the hallway was a nice touch . Rooms are not as big as you might expect but that's pretty standard for the area.

Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...

Pros: Very eclectic and great location.

Cons: A lovely place to stay, friendly staff, great location and yes I would stay again and highly recommend.

Pros: The room was lovely The staff exceptional

Cons: All good

Pros: Staff

Cons: The room was smelly like mold There was lot of noice both nights

Pros: Excellent location and value is a historic building in the center of old san juan

Pros: The location was awesome. Right in the middle of all the fun!!! The staff was incredible. Super nice, friendly and helpful. I would definitely stay here again!!

Cons: NOTHING!! It was great!

Pros: Location and kindness of staff

Cons: Rooms look very old, are small and has old furniture

Pros: Great location. Friendly staff. Eclectic, funky place that was perfect for our needs.

Pros: Customer service. Uniqueness of hotel.

Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.

Pros: Dinner at Raya and a brunch in the rooftop was excellent. The room was comfy and clean.

Cons: The pool at the rooftop in the old building needs wall painting

Pros: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?

Cons: The fact that I had to leave!

Pros: Staff is so accommodating. We had a minor issue when we first checked in and the staff could not have reacted better. We felt valued as a customer. I would stay again and again

Cons: Slightly over designed.

Cons: Water failure

Pros: Excellent service and nice suite！My fav hotel of this trip

Pros: Love their interior design and how warm and comfy it makes you feel once you enter the space. Great client service and their facilities are quite amazing. Small and beautiful hotel.

Pros: I particularly like the staff, they are always so helpful and kind. I also LOVE the rooftop!

Cons: that I coulndt stay longer

Pros: Its an amazing boutique hotel Better than expected!!

Pros: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!

Pros: Everything ! Staff was amazing

Pros: Location

Cons: Breakfast

Pros: The style, the vintage and colored furniture, the slfree snajs for the guests. The staff was very nice. The pool area and rooftop on the building on the other side of the road (Arya) are great

Cons: I was in the Mediterranean suite: - The shower is in the middle of the room, super cool, the problem is that it leaks everywhere. - The lights of the bathroom area are too strong, there is no way to regulate them (all in or all off) which is a problem if somebody else is sleeping because the walls are just glass - the tub outside is supposed to be the gem but it's impossible to regulate the temperature - there isn't a night table on one of the sides of the bed

Pros: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.

Cons: N/A

Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.

Cons: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.

Pros: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,

Pros: very well located, walking distance of upscale bar and restaurants

Cons: small hotel, no point rewards

Pros: Size of room

Pros: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.

Cons: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.

Pros: I like the entire stay, it was really good.

Cons: The lady in the restaurant was awful! She gave us a menu, did not say good morning or greet us and never returned to take the orders and so we walked out. Other than that we loved everything else about the hotel part of it.

Pros: Really close to multiple restaurants, public transport, cinema and the Condada beaches/lagoon . Great local flavour and in between airport, cruise terminal and Old San Juan.

Pros: I stay weekly, the staff treats me like I was at home, polite, they remember your name and go above and beyond to make your stay pleasant. The view from the roof is great!!!

Pros: Everything was great.

Cons: Limited parking.

Pros: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.

Cons: I don't watch TV but I heard people complaint about problems with TV, until I had the experience my TV lost signal. I did not request to get it fixed because I expent my time outside the hotel. Bath tube drain clogged while showering so water was filling up above your feet. Parking not recommended... Very tiny space for all cars and every time you want to use the car same person at the front desk had to move and re park the other cars, while some one is waiting at the front desk until this person finish to accommodate the cars again. Don't get me wrong... They were always helpful, friendly and always willing to help you. Bad quality of customer service in the restaurant in front the hotel... and pricy.. But better go to other areas. Curtains in the room are too smal of the size of the window..so light comes through all night and doesn't keep the room dark. No door tags for RESTING /DO NOT DISTURB.. So cleaning service (very nice) they have to knock out your door. Price. I believe the rate is little high for what is worth. Find a better discount in the Internet even so the hotel is not Chain hotel company. Good luck.

Pros: We only had coffee, but it was very good.

Cons: Could use complimentary breakfast coffee and snacks are overpriced.

Pros: This is a gem in the city. It is close to the airport, beach and cruise ship port. There are many restaurants in the area within walking distance. The staff switch fludily between English and Spainish. They open car doors, greet guest and assist you in every possible way. The staff is patient and kind. They shared with me when it might be better to use an Uber, walk or take a taxi.

Cons: I was fully satisfied.

Pros: Very courteous staff. Great location within walking distance to some great restaurants and coffee shops and Condado and Escambron beaches. I felt very safe walking alone to these places. Very clean hotel.

Cons: Only setback was shower only had lukewarm water. Not able to take hot showers.

Pros: Friendly staff, comfortable bed

Cons: pool is small, poor view

Pros: The location to the airport

Cons: Very unfriendly male staff said there is only complimentary breakfast if its something that was purchased in the package when you book your room. His response to me makes no sense. It can not be complimentary if you have to purchase it.

Pros: The size of the room

Cons: The hotel is not located in Condado and is not a 4 star hotel at all; I would Give it 2.5 stars. The tub drained slow; the carpet was ripped, there is only one elevator, only valet parking available.

Cons: No parking other than pricey valet. No wifi outside the bedroom or lobby area.

Pros: team members and cleanliness

Cons: na

Cons: Parking lot you need to be paid extra for parking lot

Pros: The staff was super friendly and helpful!

Pros: Very friendly staff, helped fill and knowledgeable

Cons: Nothing!

Pros: Breakfast was great, location is perfect it is close to everywhere I use to live in that location most of my life that is why I stay there.

Cons: I have a special bed at home the Sleep Number bed that I miss in all my travels, the hotel's bed are to hard for me.

Pros: View from our room

Cons: No beach

Pros: The hotel is comfortable - not exactly a luxury hotel but certainly adequate. The staff is very polite and helpful. I was there for work so I didn't get to use all the facilities so I can't really comment on them, but my stay was very pleasant.

Cons: I was charged an extra $100 or so tax (for a 3 night stay) in addition to the so-called "taxes" I was charged by Kayak. Whose fault is this? I assume Kayak is to be blamed here, since they do not mention that there are extra fees and taxes in addition to the price they charge. This is a deceptive practice.