San Juan hotels near Capilla del Santo Cristo de la Salud
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Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Overall 8.9 Excellent
Based on 301 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Excellent
9.6
Pros: It's a historic building with an invaluable art collection.
Excellent
10.0
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Excellent
10.0
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Excellent
10.0
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Good
7.1
Pros: The staff was awesome!! Very comfy beds and a very good location!
Excellent
10.0
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Details
Reviews
Overall 8.9 Excellent
Based on 301 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.8
Services
8.9
Staff
9.1
Value for money
8.0
10.0 Excellent
Pros: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Cons: Having to leave so soon. Should have booked a much longer stay!
9.6 Excellent
Pros: It's a historic building with an invaluable art collection.
Cons: Their claim to have a pool is ludicrous.
10.0 Excellent
Pros: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Cons: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
10.0 Excellent
Pros: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Cons: There is a lot of traffic directly outside. Not good for early check in.
10.0 Excellent
Pros: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Cons:
7.1 Good
Pros: The staff was awesome!! Very comfy beds and a very good location!
Cons: The hotel is very old which is cool, but it need some upgrade.
10.0 Excellent
Pros: Beautiful hotel, wonderful hosts, located in an old world city.
Cons:
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel. A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, Wi Fi internet access, and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is a constant joy at El Convento. From the casual patio restaurant to the regal splendor of the Jose Campeche ballroom you will enjoy a true culinary delight.
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Villa Herencia Hotel in San Juan (Old San Juan), you'll be steps from San Juan Gate and San Juan Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 99 reviews
All reviews
- All reviews
Excellent
9.1
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Details
Reviews
Overall 9.0 Excellent
Based on 99 reviews
Cleanliness
8.8
Comfort
8.7
Location
9.8
Services
8.5
Staff
9.4
Value for money
8.6
9.1 Excellent
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Cons: A little dusty, but everything else was very nice and cozy.
With a stay at Villa Herencia Hotel in San Juan (Old San Juan), you'll be steps from San Juan Gate and San Juan Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Child-friendly
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Gate. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 8.8 Excellent
Based on 435 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The location and the facilities are great.
Excellent
10.0
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Excellent
8.2
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Details
Reviews
Overall 8.8 Excellent
Based on 435 reviews
Cleanliness
9.1
Comfort
8.8
Location
9.6
Services
8.5
Staff
9.3
Value for money
8.4
9.7 Excellent
Pros: The location and the facilities are great.
Cons: Sofa-bed need a new mattress or get whole new sofa-bed.
10.0 Excellent
Pros: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Cons:
8.2 Excellent
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Cons: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight.
Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Gate. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at CasaBlanca Hotel, you'll be centrally located in San Juan, just a 5-minute walk from Port of San Juan and 8 minutes by foot from San Juan Gate. Featured amenities include limo/town car service, a computer station, and express check-in.
Overall 8.7 Excellent
Based on 552 reviews
All reviews
- All reviews
Good
7.4
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Excellent
10.0
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Excellent
8.8
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Excellent
8.2
Pros: Charming boutique hotel. Delicious restaurant in house. Staff was great and the location is excellent!
Excellent
10.0
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Excellent
10.0
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Excellent
9.4
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Excellent
9.7
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Excellent
10.0
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Excellent
9.7
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Excellent
9.7
Pros: Customer service. Uniqueness of hotel.
Excellent
9.7
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Details
Reviews
Overall 8.7 Excellent
Based on 552 reviews
Cleanliness
8.8
Comfort
8.5
Location
9.6
Services
8.2
Staff
9.4
Value for money
8.1
7.4 Good
Pros: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Cons: The room was incredibly small.
I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
10.0 Excellent
Pros: Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Cons: Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
8.8 Excellent
Pros: Friendly helpful staff. Excellent location. Iconoclastic décor.
Cons: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
8.2 Excellent
Pros: Charming boutique hotel. Delicious restaurant in house. Staff was great and the location is excellent!
Cons: The room size and the elevator need work
10.0 Excellent
Pros: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Cons: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
10.0 Excellent
Pros: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Cons:
9.4 Excellent
Pros: Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Cons: Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
9.7 Excellent
Pros: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Cons:
10.0 Excellent
Pros: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Cons:
9.7 Excellent
Pros: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Cons: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
9.7 Excellent
Pros: Customer service. Uniqueness of hotel.
Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.
9.7 Excellent
Pros: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Cons: The bed was pretty hard.
I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
With a stay at CasaBlanca Hotel, you'll be centrally located in San Juan, just a 5-minute walk from Port of San Juan and 8 minutes by foot from San Juan Gate. Featured amenities include limo/town car service, a computer station, and express check-in.
Restaurant
Child-friendly
Parking
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at La Terraza de San Juan in San Juan (Old San Juan), you'll be a 3-minute walk from San Juan Cathedral and 6 minutes by foot from San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Overall 8.5 Excellent
Based on 215 reviews
All reviews
- All reviews
Excellent
9.7
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Excellent
8.0
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Excellent
10.0
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Excellent
9.7
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Excellent
8.0
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Excellent
10.0
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Excellent
10.0
Pros: Quiet hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge.
Details
Reviews
Overall 8.5 Excellent
Based on 215 reviews
Cleanliness
8.6
Comfort
8.7
Location
9.4
Services
8.2
Staff
8.7
Value for money
7.8
9.7 Excellent
Pros: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Cons: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
8.0 Excellent
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Cons: Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.
10.0 Excellent
Pros: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Cons:
9.7 Excellent
Pros: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Cons: The infinity pool is hoy tub sized, but the view is lovely.
8.0 Excellent
Pros: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Cons: The room we had was next to the kitchen so we heard noises throughout the night. But it wasn't bad and I would still come back. My wife and I loved the room overall.
10.0 Excellent
Pros: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Cons:
10.0 Excellent
Pros: Quiet hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge.
Cons: The elevator is so incredibly slow. You are given an actual key for the door, not a card and that is a pain to keep track of.
With a stay at La Terraza de San Juan in San Juan (Old San Juan), you'll be a 3-minute walk from San Juan Cathedral and 6 minutes by foot from San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Pool
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Gallery Inn in San Juan (Old San Juan), you'll be a 5-minute walk from San Juan Cathedral and 8 minutes by foot from San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 194 reviews
All reviews
- All reviews
Okay
5.4
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Good
7.7
Pros: Excellent location, great friendly staff, wonderful artwork throughout the Inn. Beds and pillows were extremely comfortable.
Excellent
8.0
Pros: The hotel was in an old restored villa. It was amazing. The service was great, the location in Old San Juan was close to all the sights, and the atmosphere was wonderful.
Good
6.7
Pros: Great service, excellent atmosphere in a beautiful surrounding, very nice personal contact with the owner during owner's reception.
Good
7.3
Pros: Amazing history and decor of the building, ideal location.
Okay
4.0
Pros: An amazing property with incredible atmosphere
Good
7.7
Pros: The Gallery Inn was great, location, service, but when we booked in the bathroom was across the hall and I was not informed until we actually got to the room. For $306 a night the bathroom should have been adjacent to the room.
Good
6.4
Pros: The Gallery Inn is wonderfully unique. The woman who greeted us and gave us a short tour was warm and pleasant. I would recommned this hotel to certain friends who enjoy unique accommodations.
Good
7.6
Pros: The hotel was very interseting. Many small courts with great views. Hotel rooms were decorated with antique style furnishing. Hotel owner's art work (good) on display throughout. Great location.
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 8.3 Excellent
Based on 194 reviews
Cleanliness
8.0
Comfort
8.2
Location
9.5
Services
8.1
Staff
8.9
Value for money
7.7
5.4 Okay
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
7.7 Good
Pros: Excellent location, great friendly staff, wonderful artwork throughout the Inn. Beds and pillows were extremely comfortable.
Cons: Had to ask 3 times to have toilet paper brought to the room, as the maid never replenished the little bit that we had left.
8.0 Excellent
Pros: The hotel was in an old restored villa. It was amazing. The service was great, the location in Old San Juan was close to all the sights, and the atmosphere was wonderful.
Cons:
6.7 Good
Pros: Great service, excellent atmosphere in a beautiful surrounding, very nice personal contact with the owner during owner's reception.
Cons: Nothing.
7.3 Good
Pros: Amazing history and decor of the building, ideal location.
Cons: hot water was a little tricky (but it's historical building); loud neighborhood music on Friday nights (I brought earplugs).
4.0 Okay
Pros: An amazing property with incredible atmosphere
Cons: A total 'rip off' with an almost non-existent breakfast, in fact the worst I have ever experienced anywhere!
7.7 Good
Pros: The Gallery Inn was great, location, service, but when we booked in the bathroom was across the hall and I was not informed until we actually got to the room. For $306 a night the bathroom should have been adjacent to the room.
Cons: The bathroom was across the hall. For the price of the room this should have been pointed out to me before we were let into the room. Because you haul your suitcases up and down stairs. But for just one night I let it go.
6.4 Good
Pros: The Gallery Inn is wonderfully unique. The woman who greeted us and gave us a short tour was warm and pleasant. I would recommned this hotel to certain friends who enjoy unique accommodations.
Cons: Our room had an excessively strong smell of mothballs. The owner's presence was somewhat disconcerting. I almost felt I was intruding rather than it being "our home away from home".
7.6 Good
Pros: The hotel was very interseting. Many small courts with great views. Hotel rooms were decorated with antique style furnishing. Hotel owner's art work (good) on display throughout. Great location.
Cons: The beds were only full size vs queen or king. The A/C was kind of loud.
4.4 Okay
Cons: Small room, with too many things inside. Price too high for his level.
With a stay at The Gallery Inn in San Juan (Old San Juan), you'll be a 5-minute walk from San Juan Cathedral and 8 minutes by foot from San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Bar/Lounge
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Overall 8.2 Excellent
Based on 477 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Good
6.0
Pros: Great place to stay at since it if very close to the cruise port.
Mediocre
2.0
Excellent
9.1
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Okay
4.5
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Good
6.5
Excellent
10.0
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Excellent
8.2
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Good
6.5
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Excellent
10.0
Pros: Very comfortable bed and size of the room.
Good
7.4
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Excellent
10.0
Pros: Great hotel. People very helpful to make it the best stay ever
Excellent
8.0
Pros: Every thing was great
Good
7.3
Pros: Located in the heart of Old San Jaun within walking distance of El Morro and a few blocks from restaurants and patios.
Excellent
8.0
Pros: The staff from the Rest was amazing courteous and the Customer Service was A +
Mediocre
3.0
Pros: Location
Excellent
8.0
Pros: Great location, we were able to turn in our rental car early and walk everywhere we wanted to go. Fun casino; close to New Year's Eve festivities in Plaza Colón.
Good
6.6
Pros: I liked the rooftop pool and jacuzzi.
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Cons: $self.cons
Okay
5.0
Pros: $self.pros
Good
7.0
Pros: It was conveniently located for visiting Old San Juan and the fortresses which is why we chose that hotel.
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Cons: $self.cons
Good
6.6
Pros: The Front desk Staff was terrific, in particular George. Check in was a breeze. Room was comfortable.
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Cons: $self.cons
Okay
5.6
Pros: Walking distance for Old San Juan
Details
Reviews
Overall 8.2 Excellent
Based on 477 reviews
Cleanliness
8.6
Comfort
8.5
Location
9.2
Services
8.1
Staff
8.6
Value for money
7.1
10.0 Excellent
Pros: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Cons:
6.0 Good
Pros: Great place to stay at since it if very close to the cruise port.
Cons: Wish they had a shuttle to pick up at the airport. Also pool was too small.
Need different tile for the pool area because that tile is very slippery.
2.0 Mediocre
Pros:
Cons: Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
9.1 Excellent
Pros: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Cons: None
4.5 Okay
Pros: Nice view to the bay, pretty roof swimming pool and good gym
Cons: No parking, bad service in the front desk. No attention to the guest. They send me to the wrong room with a family inside... They don't pay attention to what they do in the front desk. Not possible to book in the front desk the man make me reserve through a phone and it was not possible. At the end, I had to make the booking on my cellphone because they were not kind enough to make me a reservation.
6.5 Good
Pros:
Cons: Expensive and noisy. Nice location
10.0 Excellent
Pros: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Cons: No view from our room, but that wasn't a big deal.
8.2 Excellent
Pros: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Cons: It's so unbelievably overpriced for a mid-range style Sheraton it made us choke paying their prices. However, they know they can hold you hostage with those prices given the other hotel options in Old San Juan. Its quite loud in the hallways, but I must say the location is awesome.
6.5 Good
Pros: The location was great for walking they old San Juan and to get on cruise ship.
Cons: A/C in our room didn't work. Only received two channels on tv. Advertised as having its own casino inside hotel and there was no casino. Very disappointed.
10.0 Excellent
Pros: Very comfortable bed and size of the room.
Cons: Some hallway noise.
7.4 Good
Pros: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Cons:
10.0 Excellent
Pros: Great hotel. People very helpful to make it the best stay ever
Cons: Luv everything
8.0 Excellent
Pros: Every thing was great
Cons:
7.3 Good
Pros: Located in the heart of Old San Jaun within walking distance of El Morro and a few blocks from restaurants and patios.
Cons:
8.0 Excellent
Pros: The staff from the Rest was amazing courteous and the Customer Service was A +
Cons: I like all about this Hotel.
3.0 Mediocre
Pros: Location
Cons: Rooms were smelly.
8.0 Excellent
Pros: Great location, we were able to turn in our rental car early and walk everywhere we wanted to go. Fun casino; close to New Year's Eve festivities in Plaza Colón.
Cons: The $18 breakfast should be included in the price of the hotel stay.
6.6 Good
Pros: I liked the rooftop pool and jacuzzi.
5.0 Okay
Cons: Stayed in the junior suite on the west side of the hotel, but the sound of the traffic and the air ventilator were annoying the whole time.
7.0 Good
Pros: It was conveniently located for visiting Old San Juan and the fortresses which is why we chose that hotel.
6.6 Good
Pros: The Front desk Staff was terrific, in particular George. Check in was a breeze. Room was comfortable.
5.6 Okay
Pros: Walking distance for Old San Juan
Cons: Early checkout 11:00 am. Inconsistency of the staff info When we checked in we inquired on if they had a place to store our luggage until we needed to leave the next day day since they had such a early check out and they said they did and it was free. The next morning when we wanted to do that they said there was a per bag charge so we left.
The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Navona Studios in San Juan (Old San Juan), you'll be steps from Alcaldia and 3 minutes by foot from Museo del Mar. Featured amenities include luggage storage and laundry facilities.
Overall 7.9 Good
Based on 528 reviews
All reviews
- All reviews
Excellent
10.0
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Okay
5.7
Pros: The location is in san juan
Details
Reviews
Overall 7.9 Good
Based on 528 reviews
Cleanliness
8.0
Comfort
7.6
Location
9.5
Services
7.6
Staff
7.8
Value for money
8.0
10.0 Excellent
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Cons: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.
5.7 Okay
Pros: The location is in san juan
Cons: It was very loud
staff was unavailable after 1830
bathroom was small
balcony is small
dirty
With a stay at Navona Studios in San Juan (Old San Juan), you'll be steps from Alcaldia and 3 minutes by foot from Museo del Mar. Featured amenities include luggage storage and laundry facilities.
Bicycle hire
Laundry service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.4 Excellent
Based on 12 reviews
Excellent
9.7
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Excellent
10.0
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Mediocre
2.0
Excellent
8.2
Pros: staff was excellent. Great location.
Excellent
10.0
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Excellent
10.0
Pros: The feel the looks the atmosphere
Excellent
10.0
Pros: Great location, friendly staff.
Okay
5.7
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 12 reviews
9.7 Excellent
Pros: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Cons:
10.0 Excellent
Pros: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Cons: Well it's a boutique hotel and the building was build maybe 200 or 300 years ago it Didn't have any elevator as i expected (only 4 floors use the stairs) but I did have a beautiful experience and the building is nicely decorated . The art through all the hotel was very interesting.
2.0 Mediocre
Pros:
Cons: We arrived on December 5, 2018. I called on November 29, 2018 to be assured that a late arrival would be ok, as our airline reservation was changed to a later time. When we arrived at Da'house Hotel, at 1:45 a.m., there was no one to check us in. We had to find a different Hotel, the Hyatt Place, and spent $321.00 for room. Very angry and disappointed was our mood.
8.2 Excellent
Pros: staff was excellent. Great location.
Cons: In need of some repairs and addition of an elevator.
10.0 Excellent
Pros: I absolutely loved the atmosphere of Da House! It has a very calm vintage appeal! An is perfectly located in the heart of old SanJian and about 15 mins away from the airport! It’s really close, walking distance from the cruise port, and all major historical landmarks....and also a short ride to Condado Beach! I loved it! The staff was great.
Cons: Only thing, this is a walk up, no elevator but the staff was very kind to help with my bags!
10.0 Excellent
Pros: The feel the looks the atmosphere
Cons: The hurricane damage
10.0 Excellent
Pros: Great location, friendly staff.
Cons: Try to control noise of people in stairs and hallways at night.
5.7 Okay
Pros: Location
Cons: The hotel failed to disclose that they had no power and hot water until after I had checked in
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Gate. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Restaurant
Room service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Overall 8.9 Excellent
Based on 3 reviews
Excellent
9.1
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excellent
8.0
Pros: staff & location
Excellent
9.7
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Details
Reviews
Overall 8.9 Excellent
Based on 3 reviews
9.1 Excellent
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Cons:
8.0 Excellent
Pros: staff & location
Cons:
9.7 Excellent
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Cons:
Restaurant
Air-conditioned
Overall 8.8 Excellent
Based on 3 reviews
Excellent
10.0
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Excellent
9.4
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Good
7.0
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Details
Reviews
Overall 8.8 Excellent
Based on 3 reviews
10.0 Excellent
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Cons:
9.4 Excellent
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Cons: Nothing
7.0 Good
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Cons: share the bathroom (because this hotel is cheap)
Free Wi-Fi
Air-conditioned
Storage available
The Hotel is simple, comfortable and affordable. A small Hotel with personalized service, attended by warm and friendly staff who welcomes you to Puerto Rico and makes sure your time in this beautiful city is well spent and fun. They are happy to assist you with reservations for your adventures and dining experiences. We have good rooms, very quiet indoor rooms, and better rooms. All have private bathrooms, air conditioner, and mini fridge. Plus, there is free wi-fi for all our guests. The Hotel features a roof-top restaurant and bar with terrace, Punto de Vista is open for lunch and dinner. Make sure you stop by. Under new ownership and management, the Hotel will soon go through a transformation that will bring upgrades, new amenities, and conveniences for our guests. Stay tuned. In the meantime, if you are coming to San Juan for pleasure or business, or on your way to a wonderful cruise around the Caribbean Sea or back from it, stay a few days extra to enjoy Old San Juan at its fullest, we are happy to welcome you as our guest.
Overall 7.3 Good
Based on 528 reviews
All reviews
- All reviews
Good
6.5
Pros: Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.
Excellent
9.4
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Good
7.1
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Excellent
9.7
Pros: Close to shopping and restaurants and the beach
Mediocre
2.8
Pros: Location
Excellent
8.0
Pros: Location and friendliness of staff
Good
7.4
Pros: Good location. One of the better rooftop restaurants in the city.
Good
7.7
Pros: Staff was unusually helpful and informative. Bistro inhouse was excellent and the staff were professional and very nice. Rooms were clean and quiet. Relaxing experience. Highly recommended.
Good
6.3
Pros: The location, the helpful staff, room was comfortable.
Good
7.7
Pros: It was very accessible to Old San Juan and very comfortable.
Good
6.7
Pros: The free and fast internet pc in the lobby
Mediocre
3.7
Pros: Close to Old Town.
Good
7.4
Pros: Staff was very courteous and helpful. The location was very convenient. Rooms were comfortable and clean.
Good
7.4
Pros: the staff was very, very helpful & friendly, the great location
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Cons: $self.cons
Okay
5.6
Pros: The location is very good if you like to visit old San Juan. It only costs about $20( for two) taxi to get to the hotel and cost $15( for two) to get to the cruise ship port. There are only small window close to the ceilings, but the rest of room is good. Bathroom is very good with the price we paid.
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Cons: $self.cons
Excellent
8.0
Pros: Friendly and knowledgeable staff, clean, great hotel for the price
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Cons: $self.cons
Good
6.0
Pros: Wonderful staff. Great location. Everyone very helpful. Great value for the money. I would definitely stay there again.
Details
Reviews
Overall 7.3 Good
Based on 528 reviews
Cleanliness
7.4
Comfort
6.9
Location
9.1
Services
6.6
Staff
7.9
Value for money
6.9
6.5 Good
Pros: Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.
Cons: Rooms are outdated. We stayed two nights and the room service was nonexistent.
9.4 Excellent
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Cons: Some of the rooms are quite small and not by any means luxurious, but they were clean and in order.
7.1 Good
Pros: The price was great for the location. Everything in old san juan was right at our fingertips.
Cons: The room was kept very clean. You could smell the detergent in the towels and sheets everyday. Excellent housekeeping staff. The condition of the room was a bit outdated though. The rug felt grimy on our barefeet and there was rust on the fringes of the shower. This was great for a one or two night stay but I'd probably look for better quality for anything longer than that.
9.7 Excellent
Pros: Close to shopping and restaurants and the beach
Cons:
2.8 Mediocre
Pros: Location
Cons: Run down dirty
8.0 Excellent
Pros: Location and friendliness of staff
Cons: New carpet.
7.4 Good
Pros: Good location. One of the better rooftop restaurants in the city.
Cons:
7.7 Good
Pros: Staff was unusually helpful and informative. Bistro inhouse was excellent and the staff were professional and very nice. Rooms were clean and quiet. Relaxing experience. Highly recommended.
Cons: The hotel is not close to Old Town, but it is in a quiet and historic neighborhood.
6.3 Good
Pros: The location, the helpful staff, room was comfortable.
Cons: No in-room wi-fi was my major gripe; other minor things: shower was too small; room was too cold with A/C and too warm without it; most channels on the TV list didn't actually work
7.7 Good
Pros: It was very accessible to Old San Juan and very comfortable.
Cons:
6.7 Good
Pros: The free and fast internet pc in the lobby
Cons: free parking was almost impossible to find and the only reasonably priced parking lot was more than four blocks away.
3.7 Mediocre
Pros: Close to Old Town.
Cons: The breakfast offered was Poor and when we booked I was not offered the cruise 10% discount if prepaid.
7.4 Good
Pros: Staff was very courteous and helpful. The location was very convenient. Rooms were comfortable and clean.
Cons: The street is very noisy at night. The corner bar rocks until 4:00 AM on the weekend. You are on your own for parking.
7.4 Good
Pros: the staff was very, very helpful & friendly, the great location
5.6 Okay
Pros: The location is very good if you like to visit old San Juan. It only costs about $20( for two) taxi to get to the hotel and cost $15( for two) to get to the cruise ship port. There are only small window close to the ceilings, but the rest of room is good. Bathroom is very good with the price we paid.
8.0 Excellent
Pros: Friendly and knowledgeable staff, clean, great hotel for the price
6.0 Good
Pros: Wonderful staff. Great location. Everyone very helpful. Great value for the money. I would definitely stay there again.
Cons: Didn't vacuum our room eveyday. Wish the breakfast had some hot choices.
The Hotel is simple, comfortable and affordable. A small Hotel with personalized service, attended by warm and friendly staff who welcomes you to Puerto Rico and makes sure your time in this beautiful city is well spent and fun. They are happy to assist you with reservations for your adventures and dining experiences. We have good rooms, very quiet indoor rooms, and better rooms. All have private bathrooms, air conditioner, and mini fridge. Plus, there is free wi-fi for all our guests. The Hotel features a roof-top restaurant and bar with terrace, Punto de Vista is open for lunch and dinner. Make sure you stop by. Under new ownership and management, the Hotel will soon go through a transformation that will bring upgrades, new amenities, and conveniences for our guests. Stay tuned. In the meantime, if you are coming to San Juan for pleasure or business, or on your way to a wonderful cruise around the Caribbean Sea or back from it, stay a few days extra to enjoy Old San Juan at its fullest, we are happy to welcome you as our guest.
Restaurant
Bar/Lounge
Child-friendly
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at My Hotel in Puerto Rico in San Juan (Old San Juan), you'll be within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and luggage storage.
Overall 8.2 Excellent
Based on 3 reviews
Good
7.7
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Good
7.1
Pros: Great location and quite spacious and clean.
Details
Reviews
Overall 8.2 Excellent
Based on 3 reviews
7.7 Good
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Cons:
7.1 Good
Pros: Great location and quite spacious and clean.
Cons: No charm at all, which is the point of staying in Old San Juan.
With a stay at My Hotel in Puerto Rico in San Juan (Old San Juan), you'll be within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and luggage storage.
Bar/Lounge
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 44 reviews
Okay
4.2
Pros: Cheap hotel one step above a hostel.
Mediocre
2.0
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Excellent
8.2
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Good
6.0
Pros: Location in the center of Old San Juan is great.
Excellent
9.7
Pros: Service and location.
Good
6.2
Pros: Location was great
Excellent
8.8
Pros: large room, great balcony view, right in the heart of old San Juan
Details
Reviews
Overall 7.0 Good
Based on 44 reviews
4.2 Okay
Pros: Cheap hotel one step above a hostel.
Cons:
2.0 Mediocre
Pros: Room was dated, hair in bathroom, toilet clogged, shower head calcified and dirty, twin sized bed and I order to get an additional two size bed you have to pay $25-$50... Last but not least bed bugs, I stayed one night and got out of there.
Cons: Location
8.2 Excellent
Pros: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Cons: Wasn't disappointed in much, just understand going in that it's
155 years old.
6.0 Good
Pros: Location in the center of Old San Juan is great.
Cons: I did not like that I paid extra for a room with balcony access that didn't have it. The doors were locked with key. When I asked for assistance with the doors the staff acted surprised that they were locked with key and none of them knew where to find them or how to get the doors open. The air conditioning was also set to heater when we arrived to the room. When we mentioned the staff member at the front desk simply said to wait it out for it to cool off. Sorry but if I wanted heat in Puerto Rico I could simple open the balcony doors. Oh never mind those were yet another amenity that was falsely advertised.
9.7 Excellent
Pros: Service and location.
Cons:
6.2 Good
Pros: Location was great
Cons:
8.8 Excellent
Pros: large room, great balcony view, right in the heart of old San Juan
Cons:
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (Old San Juan), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Gate and Port of San Juan. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 7.0 Good
Based on 82 reviews
All reviews
- All reviews
Good
6.8
Pros: The location is very central to visit the Old San Juan area.
Good
6.7
Pros: Staff was friendly and helpful. Location was excellent-close to many good restaurants and the cruise ship terminal.
Good
7.7
Pros: Large rooms, sparsely furnished, but very clean. The hotel staff was incredibly friendly and helpful.
Good
6.3
Pros: The staff were very helpful in recommending good places for an authentic experience in old San Juan and helping with transportation. The rooms were very quiet, roomy and clean and the central location was perfect for walking around the city, day or night.
Okay
5.0
Pros: Location
Good
6.7
Pros: The front desk was very helpful and accommodating. Rooms were big and quite comfortable. Our room had a view of an old building, but who cares, we weren't there for the view.
Okay
5.3
Pros: Convenient location, clean rooms
Okay
4.0
Pros: perfect position downtown of Old San Juan
Good
7.7
Pros: Excellent front desk, very friendly with good suggestions about restaurants and things to do. The room was very large and clean, the king size bed was wonderful with top quality sheets. The location cannot be beat for those interested in the Old City.
Good
7.0
Pros: I wouldn't stay there again. I was treated poorly by the hotel staff and service seemed to be inexistent except for the very nice cleaning lady. It's over priced for what it is and shouldn't be so well rated.
Okay
5.0
Pros: $self.pros
Details
Reviews
Overall 7.0 Good
Based on 82 reviews
Cleanliness
6.7
Comfort
6.1
Location
9.0
Services
5.8
Staff
8.5
Value for money
6.3
6.8 Good
Pros: The location is very central to visit the Old San Juan area.
Cons: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
6.7 Good
Pros: Staff was friendly and helpful. Location was excellent-close to many good restaurants and the cruise ship terminal.
Cons: Room smelled very musty. There was no window nor any way to control the room's temperature. It was very cold in the room.
7.7 Good
Pros: Large rooms, sparsely furnished, but very clean. The hotel staff was incredibly friendly and helpful.
Cons:
6.3 Good
Pros: The staff were very helpful in recommending good places for an authentic experience in old San Juan and helping with transportation. The rooms were very quiet, roomy and clean and the central location was perfect for walking around the city, day or night.
Cons: The air conditioning is controlled in a central location and at times it got rather warm before the A/C kicked in.
5.0 Okay
Pros: Location
Cons: This hotel required me to give them my credit card number upon arrival. Which I did. But my room was already bought and paid for through Booking.com three months earlier. I then spent a week on a cruise ship and never used my credit card again. When I returned home I found that my credit card had been used for a booking at the Sheraton (an unauthorized charge since I never stayed there) Since S & J Suites is the only place that recieved my credit card number my assumption is that the number was stolen and by someone at the S & J Suites and used fraudulently. I have turned the matter over to the fraud unit at my credit card company for their investigation. The night manager's name who took my credit card # at the S & J Suites is Angel.
6.7 Good
Pros: The front desk was very helpful and accommodating. Rooms were big and quite comfortable. Our room had a view of an old building, but who cares, we weren't there for the view.
Cons: No coffee/tea maker in room. A/C way too cold, but was adjusted when asked.
5.3 Okay
Pros: Convenient location, clean rooms
Cons: noisy, poor air conditioning, lights did not all work. No safe. no dead bolt/security chain. No continental breakfast as advertised. TV channels were few and uninteresting
4.0 Okay
Pros: perfect position downtown of Old San Juan
Cons: Following our stay in this Hotel, we were not happy with our selection: 1th - the room had no windows 2nd - we had less than 18° C (approx. 64° F) in our room because the air condition could not be regulated or switched off. After the first night we made a complaint on the lobby. Following their caretaker tried to close the fan / blower in the rooms - but without sucess. The morning after we had taken a beautiful cold for the next 3 days... For this hotel we can't make any recommandation - also when the position is perfect downtown of Old San Juan.
7.7 Good
Pros: Excellent front desk, very friendly with good suggestions about restaurants and things to do. The room was very large and clean, the king size bed was wonderful with top quality sheets. The location cannot be beat for those interested in the Old City.
Cons: This hotel is right in the middle of Old San Juan and our window view faced out over unsightly rooftops -- but there is no way for the hotel to address this problem! No coffee machine in room (would have been nice since our flight left before the breakfast room opened).
7.0 Good
Pros: I wouldn't stay there again. I was treated poorly by the hotel staff and service seemed to be inexistent except for the very nice cleaning lady. It's over priced for what it is and shouldn't be so well rated.
Cons: the service was the worst I've ever experienced. The manager yelled at me with no apparent issue. He yelled for something that had happened the previous night.
5.0 Okay
Cons: the continental breakfast was terrible. just bad coffee and white bread
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Gate and Port of San Juan. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Parking
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in San Juan?
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Landmarks in San Juan
- Cruise Line Terminal
- Viejo San Juan
- Capilla del Santo Cristo de la Salud
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Catedrál de San Juan Bautista
- Felisa Rincon de Gautier Museum
- San Juan National Historic Site
- Casa del Libro
- Museo de Arte Contemporaneo de Puerto Rico
- Convento de Los Dominicos
- La Rogativa Statue
- Casa Alcaldía de San Juan