|"Staff was very nice and attentive."||(in 64 reviews)|
|"I absolutely loved my presidential suite."||(in 9 reviews)|
|"Great location for cruise ship"||(in 5 reviews)|
|"Toilets can’t handle toilet paper."||(in 5 reviews)|
|"Low water pressure in the toilet."||(in 14 reviews)|
|"No windows in the room"||(in 35 reviews)|
|location in old||in 267 reviews|
|staff was very friendly||in 140 reviews|
|room clean||in 121 reviews|
|san juan||in 83 reviews|
|hot water||in 51 reviews|
|walking distance||in 37 reviews|
|close to restaurants||in 30 reviews|
|presidential suite||in 27 reviews|
|balcony overlooking the street||in 23 reviews|
|cruise ship||in 22 reviews|
|bed was comfortable||in 21 reviews|
|street noise||in 19 reviews|
|old building||in 16 reviews|
|old town||in 15 reviews|
|toilet paper||in 8 reviews|
The location and the facilities are great.
Sofa-bed need a new mattress or get whole new sofa-bed.
Old San Juan character
Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us. This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop. The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight. Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
Cozy and super friendly
My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Fortaleza Suites Old San Juan is located in San Juan and is close to the area's tourist attractions. Those staying at the property can also enjoy complimentary Wi-Fi.
A 24-hour reception and an express check-in and check-out feature are just some of the convenient services at the property. In fine weather, an outdoor terrace offers a nice place to relax.
Fortaleza Suites Old San Juan has 10 apartments that are filled with all the necessities to ensure an enjoyable stay.
The property is an ideal base to discover Ocean Park Beach and Condado Lagoon. Casa Blanca and Old San Juan are a short walk away.
based on 534 reviews
Policies vary by room type and provider.
Fortaleza Suites is located at in San Juan Antiguo, 0.6 km from the centre of San Juan. The Poet's Passage is the closest landmark to Fortaleza Suites.
Check-in time is 15:00 and check-out time is 11:00 at Fortaleza Suites.
Yes, Fortaleza Suites offers free Wi-Fi.
No, Fortaleza Suites does not offer free parking.
No, Fortaleza Suites does not offer free airport shuttle service.
Fortaleza Suites is 2 km from San Juan Isla Grande. Fortaleza Suites is 12 km from San Juan Luis Munoz Marin Intl.
No, Fortaleza Suites does not have a pool on-site.