Hotels near
San Jose McEnery Convention Center,
San Jose

Pros: The crew was very friendly and I really value that.

Cons: After boarding on time, we departed about 51 minutes late because of some baggage inspection issue. For the entire time, there was only one announcement about the delay. This delay ruined my schedule on the arrival.

Pros: The crew was amazing, despite rainy weather. Service was very good.

Cons: Need a better food choice

Pros: Crew handled the situation very well. Kudos to pilot and staff.

Cons: Landing gear did not work properly so we had to make an "emergency" landing and then sit on the runway for 45 minutes while fire and maintenance inspected the plane. No fun!

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.

Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: The crew professional and friendly

Cons: The food was rather bland and did not live up to my expectations

Cons: Food was very poor. No snacks.

Cons: If we could have been able to check-in 24 hrs in advance, it would have given us peace of mind. Since we were booked through AA, we couldn’t checkin on that flight either. Had to go to ticket counter. The signage is really poor at KOA airport, and it’s dirty. The food choices are really poor too.

Pros: Everything

Cons: Nothing

Pros: It was comfortable and food was served, which is rare on airlines.