Pros (+) All employees were very nice and helpful. We were accommodated even during a rush and early arrival. Breakfast is a nice touch, and whole place looks modern with interesting artwork, plus a nifty business lounge with printer.
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Amenities at The Row Hotel, BW Signature Collection
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Reviews of The Row Hotel, BW Signature Collection
7.9
Good
1337 verified ratings
Wonderful
557
Very good
206
Good
212
Okay
101
Fair
94
Mediocre
41
Poor
126
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it easy to access nearby attractions and amenities. Cleanliness was another highlight, with many guests noting tidy rooms and comfortable stays. The breakfast offerings and available parking were also appreciated by several reviewers. However, some guests expressed dissatisfaction with aspects of service, particularly regarding staff availability and the reliance on technology for check-in, as well as occasional noise and maintenance issues. Overall, the positives centered on location, cleanliness, breakfast, and parking.AI-generated from customer reviews
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All reviews
Pros (+) Staff was very friendly. Very nice decor. Easy access to your room - You don't have to walk through a huge lobby. Easy to go to Falafel's Drive In and the mall.
Cons (-) Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.
Cons (-) arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experie...
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Location
2404 Stevens Creek Boulevard, San Jose, CA 95128
What's nearby
- Santana Row1.1 km
- San Jose Municipal Rose Garden1.2 km
- Winchester Mystery House1.3 km
- Santa Clara University2.9 km
- SAP Center at San Jose3.3 km
- San Jose Museum of Art4.2 km
- Cathedral Basilica of St Joseph4.2 km
- San Jose McEnery Convention Center4.2 km
- San Jose Repertory Theater4.5 km
- Santa Clara County Federal Credit Union5 km
- San Jose State University5.1 km
- San Jose Flea Market7.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
The Row Hotel, BW Signature Collection
Which month has the cheapest rates at The Row Hotel, BW Signature Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Row Hotel, BW Signature Collection is December, with an average nightly rate of $278. The most expensive month is June at $363 per night.
What is the cheapest day to book The Row Hotel, BW Signature Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Row Hotel, BW Signature Collection is Sunday, with an average nightly rate of $323. The most expensive day is Monday at $430 per night.
How far in advance should you book The Row Hotel, BW Signature Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Row Hotel, BW Signature Collection, book around 3 weeks in advance. This could save you approximately 34% compared to booking last minute.
FAQs when booking at The Row Hotel, BW Signature Collection
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
4.6 km | San Jose | 4.4 km |