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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![The Row Hotel - San Jose - Bedroom]()
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![The Row Hotel - San Jose - Bedroom]()
Bedroom (3)
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Restaurant (2)
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Living room (2)
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Bathroom (1)
![The Row Hotel - San Jose - Bedroom]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Restaurant]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Living room]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Bathroom]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Buffet]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Room amenity]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Shop]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Bedroom]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Restaurant]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Living room]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Room amenity]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Bedroom]( "Provided by ICE Portal")
![The Row Hotel - San Jose - Room amenity]( "Provided by ICE Portal")
The Row Hotel
2404 Stevens Creek Boulevard, San Jose, CA 95128, United States
+1 408 293 5000
Cheapest
rate per night
7.6
Good
based on 745 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | $123 |
| Booking.com | $124 |
| Priceline | $133 |
Rooms
Queen rooms
$147+
Bed type
Provider
Total stay + taxes & fees
Queen bed
$147
Queen bed
$147
Standard rooms
$140+
Bed type
Provider
Total stay + taxes & fees
Unknown
$140
Unknown
$175
Executive rooms
$243+
Bed type
Provider
Total stay + taxes & fees
Unknown
$243
Deluxe rooms
$139+
Bed type
Provider
Total stay + taxes & fees
Unknown
$139
Unknown
$140
Unknown
$171
Unknown
$171
King rooms
$123+
Bed type
Provider
Total stay + taxes & fees
King bed
$123
Unknown
$124
Unknown
$133
King bed
$135
Unknown
$164
Reviews
Pros
| "Great staff and very welcoming." | (in 68 reviews) |
|---|---|
| "The breakfast was great everyday!" | (in 99 reviews) |
| "Great location and good Breakfast!" | (in 45 reviews) |
Cons
| "The bed was extremely hard." | (in 24 reviews) |
|---|---|
| "Hotel did not discount anything." | (in 20 reviews) |
| "Mold on jacuzzi tub area." | (in 11 reviews) |
Traveller rating
258
152
64
35
21
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentNov 201610.0
Great staff and rooms
All employees were very nice and helpful. We were accommodated even during a rush and early arrival. Breakfast is a nice touch, and whole place looks modern with interesting artwork, plus a nifty business lounge with printer.
-
ExcellentOct 20168.2
Staff was very friendly. Very nice decor. Easy access to your room - You don't have to walk through a huge lobby. Easy to go to Falafel's Drive In and the mall.
Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.
-
PoorOct 20162.0
AWEFUL EXPERIENCE - HORRIBLE STAFF
arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experienced such aweful hotel service in my life. This hotel should be ashamed of itself and should evaluation its purpose and focus going forward. I would go as far as to say people should be fired for the way they mishandled such a basic customer function like this. Will never return to this service shithole again and would not recommend it to my worst enemy.
-
GoodAug 20168.0
Pillows were hard, get softer pillows
-
ExcellentAug 20168.5
We had stayed here a year ago because the location was perfect for us. It was undergoing renovations at the time. They are done now and the place looks really nice. The complimentary breakfast is great.
It seems as though the finishing touches of the renovation are not done. Our room could have used a dresser or at least some more drawer space. They should have replaced the mattresses.
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About
Overview
Located in San Jose, The Row Hotel is in the entertainment district, within a 5-minute drive of Westfield Valley Fair Shopping Mall and Rosicrucian Egyptian Museum. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Hotels.com
Features
7.6 Good
based on 745 reviews
8.2
Cleanliness
8.1
Comfort
7.1
Facilities
8.2
Location
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Free Wi-Fi
Business centre
Raised toilet
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Disabled access
Roll-in shower
Fax/photocopying
Family rooms
Linens
Towels
Fan
Fire extinguisher
Seating area
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shampoo
Smoke alarms
Heating
Shower
Shower chair
Contactless check-in/check-out
Accessible by lift
Physical distancing in dining areas
Adapted bath
Physical distancing rules
First-aid kit
Spa
Hot tub
Socket near the bed
Sofa
Key card access
Sofa bed
No smoking
Bar/Lounge
Spa bath
Hand sanitiser in guest accommodation and key areas
Express check-out
Body soap
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Toilet with grab rails
All plates, cutlery, glasses and other tableware have been sanitised
Cleaning products
Dustbins
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning service
Pets not allowed
TV
Free parking
Upper floors accessible by lift
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Walk-in shower
24-hour front desk
Storage available
FAQs when booking at The Row Hotel
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Photos
All photos
01 of 13
Reviews about The Row Hotel
“Great staff and very welcoming.”
“The hotel has a neat modern decor”
“We enjoyed our jetted spa in the bathroom.”
“Close to SAP Center , Santana Row , Valley Fair Mall and fwy access”
“Very nice hotel with a modern twist.”
“Very nice shower and comfortable bed!”
“Great location for Keysight business activities.”
“Parking was great.”
“The breakfast was great everyday!”
“Walking distance to Santana Row.”
“Close to down town San Jose.”
“Close to the convention center and SAP center.”
“Spacious room Nice design Feels safe.”
“Great location and good Breakfast!”
Location
Most popular landmarks
- Santana Row 1 km
- San Jose Municipal Rose Garden 1.1 km
- Winchester Mystery House 1.3 km
- Rosicrucian Egyptian Museum 1.7 km
- J. Lohr Winery 2.4 km
- SAP Center at San Jose 3.3 km
San Jose travel guide
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