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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
Provided by The Row Hotel
All photos (22)
Bar (1)
Provided by The Row Hotel
Bedroom (8)
Provided by The Row Hotel
Building (1)
Front desk (2)
Provided by The Row Hotel
Building (1)
Front desk (2)
Gym (1)
Living room (1)
Lounge (3)
Restaurant (3)
Unknown (1)
The Row Hotel
The Row Hotel
8.0
Excellent
Based on 1,243 reviews
2404 Stevens Creek Boulevard, San Jose, CA 95128, United States
+1 408 293 5000
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Rooms
Queen rooms
$272+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$272
per night
IMAGE
Queen bed
$275
per night
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Queen bed
$302
per night
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Queen bed
$302
per night
IMAGE
Queen bed
$333
per night
IMAGE
Queen bed
$387
per night
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Queen bed
$432
per night
Deluxe rooms
$275+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$275
per night
Executive rooms
$396+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$396
per night
IMAGE
Queen bed
$396
per night
IMAGE
Queen bed
$410
per night
IMAGE
King bed
$422
per night
King rooms
$171+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$171
per night
IMAGE
King bed
$176
per night
IMAGE
Unknown
$179
per night
IMAGE
King bed
$190
per night
IMAGE
Unknown
$200
per night
IMAGE
King bed
$217
per night
IMAGE
King bed
$244
per night
IMAGE
King bed
$244
per night
IMAGE
King bed
$269
per night
IMAGE
King bed
$300
per night
IMAGE
King bed
$416
per night
IMAGE
King bed
$463
per night
Reviews
Traveller rating
157
85
29
17
7
Time of year
Traveller type
Show reviews that mention
+
santana
san jose
jacuzzi tub
traffic noise
great breakfast
busy street
great location
friendly staff
accept prepaid
spacious room
stains on various
phone were inoperable
nice bed
room was dirty
-
ExcellentNov 2016
10.0Great staff and rooms
All employees were very nice and helpful. We were accommodated even during a rush and early arrival. Breakfast is a nice touch, and whole place looks modern with interesting artwork, plus a nifty business lounge with printer.
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ExcellentOct 2016
8.2
Staff was very friendly. Very nice decor. Easy access to your room - You don't have to walk through a huge lobby. Easy to go to Falafel's Drive In and the mall.
Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.
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PoorOct 2016
2.0
AWEFUL EXPERIENCE - HORRIBLE STAFF
arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experienced such aweful hotel service in my life. This hotel should be ashamed of itself and should evaluation its purpose and focus going forward. I would go as far as to say people should be fired for the way they mishandled such a basic customer function like this. Will never return to this service shithole again and would not recommend it to my worst enemy.
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GoodAug 2016
8.0
Pillows were hard, get softer pillows
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ExcellentAug 2016
8.5
We had stayed here a year ago because the location was perfect for us. It was undergoing renovations at the time. They are done now and the place looks really nice. The complimentary breakfast is great.
It seems as though the finishing touches of the renovation are not done. Our room could have used a dresser or at least some more drawer space. They should have replaced the mattresses.
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ExcellentJul 2016
10.0
homey, nice decoration, clean, good location.
The cleanliness, the simple yet nice decoration, the courteous personnel.
nothing, really.
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ExcellentJul 2016
9.4
Friendly Staff
The staff are very welcoming and accomodating. They always answered any questions with a smile, and were very quick to respond to any needs we had. The room was very clean, but there was street noise during the day. They had a nice breakfast in the mornings.
Difficult finding restaurants to go to. They need to have a restaurant guide/intertainment guide in the room. When we asked about places to eat, they were very accomodating and even gave us some coupons to use.
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ExcellentJun 2016
8.2
Nice Hotel but need a car
The room was very nice & comfortable for a business trip. The breakfast, free wifi & gym were nice perks.
The shower was weak. The refrigerator in the room was a bit noisy when the motor kicked in. And the freezer leaked water into the frig section. There are only two restaurants near by, which I don't particularly care for that type of food. They don't look that great either. So I had to drive if I wanted anything, groceries, restaurants or pharmacies.
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ExcellentApr 2016
8.5
Great place, except for road noise
Nice remodeled room, minus the bathroom. Staff really helpful and was in a good location close to restaurants and shopping.
There is a ton of road noise all day and night from cars and trucks. Sounds your windows were open all night. They should've upgraded the windows to block this noise.
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GoodFeb 2016
6.8
Terrible front desk Help/Did not get the room I bo
The room was clean, location was good. Place was nicer after their recent construction. The Housekeeping staff was great.
Booked a room with two Queen beds, even called earlier in the day and confirmed. When I arrived, was told there was only single King bed rooms available, no help at all at the front desk.
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MediocreNov 2014
4.0
Staff were very nice. Easy Access from Highway. OK Parking without a fee
Noisy-Noisy! Sounded like they were cleaning above my room until midnite. The upgraded room look nice but the quality is not there. Probably won't be staying there again
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OkayJul 2014
4.6
The hotel was decent at best . My problem with the Hotel was it smelled like mold " severely " I'm also allergic to mold . So it triggered a severe sinus infection and cough . I didn't sleep . And I had to leave my job early due to this .
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About
Overview
Located in San Jose, The Row Hotel is a 3-minute drive from Westfield Valley Fair Shopping Mall and 5 minutes from Rosicrucian Egyptian Museum. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Hotels.com
Features
Things to know
- Great shopping
- Accessible parking
- Modern Hotel
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Complimentary breakfast
Free Wi-Fi
Increased accessibility
Business centre
Internet
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Fitness centre
Free parking
Designated smoking area
Storage available
Lift
Express check out
Pets not allowed
Photos
Provided by The Row Hotel
All photos (22)
Bar (1)
Provided by The Row Hotel
Bedroom (8)
Provided by The Row Hotel
Building (1)
Front desk (2)
Provided by The Row Hotel
Building (1)
Front desk (2)
Gym (1)
Living room (1)
Lounge (3)
Restaurant (3)
Unknown (1)
Location
Most popular landmarks
- Santana Row 1 km
- San Jose Municipal Rose Garden 1.1 km
- Winchester Mystery House 1.3 km
- Rosicrucian Egyptian Museum 1.7 km
- J. Lohr Winery 2.4 km
- SAP Center at San Jose 3.3 km
San Jose travel guide
Learn about San Jose on KAYAK
