Good to know
|Distance to city centre||3.7 km|
|Nearest airport||San Jose|
|Distance to airport||1.6 km|
|"Very clean nice staff."||(in 40 reviews)|
|"Nice view and nice room!"||(in 32 reviews)|
|"The staff provided great customer service."||(in 8 reviews)|
|"horrible service and rooms are dirty"||(in 24 reviews)|
|"The worst part is breakfast."||(in 6 reviews)|
|"The hotel never received my reservation from booking.com and the hotel was sold out."||(in 7 reviews)|
Time of year
Show reviews that mention
|bed not comfortable||in 47 reviews|
|clean nice||in 6 reviews|
|close to the airport||in 40 reviews|
|cooking dishes||in 2 reviews|
|customer service||in 13 reviews|
|desk guy||in 11 reviews|
|dirty in the room||in 127 reviews|
|free breakfast||in 56 reviews|
|free parking||in 30 reviews|
|friendly staff||in 124 reviews|
|granola bars||in 46 reviews|
|iron box||in 5 reviews|
|lady working||in 11 reviews|
|light rail||in 15 reviews|
|location is convenient||in 70 reviews|
|parking lot||in 33 reviews|
|place to stay||in 42 reviews|
|poor internet||in 7 reviews|
|reservation booking com||in 11 reviews|
|san jose||in 13 reviews|
|small kitchen||in 23 reviews|
Other than the gated parking, there wasn’t much to like about this hotel. We will never stay at an extended stay America again
The shower walls were covered with hair making it obvious it wasn’t cleaned. There were no personal items such as shampoos and lotion. No hair dryer. The continental breakfast IS NOT a continental breakfast. Granola bars, dry muffins and instant oatmeal. Other than coffee, no beverages. No housekeeping service unless you are there 8 days. And the kitchens have nothing in them. You have to request every from front desk.
I appreciated the breakfast. Would be nice to add a juice as not everyone, perhaps a crabapple will be enjoyed by most everyone. Thank you for my meal which certainly helped me get started with my day!
Everything was Great until I saw a baby cockroach go back behind the microwave when I returned from breakfast and turned on the overhead stove light. While it didn't disturb me much, just something for the location to get in front of with effective pest control. Thank You!
Location, friendly staff
Others arguing in hallway while trying the sleep, also slamming doors from other customers.
The rooms was really clean.
I enjoyed my stay . The staff was really professionals and acomadating.
With a stay at Extended Stay America San Jose - Downtown in San Jose (North San Jose), you'll be within a 5-minute drive of SAP Center at San Jose and San Jose Museum of Art. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
based on 793 reviews
Things to know
- Accessible parking
- Professional service
- Good kitchenette
- Friendly service
Policies vary by room type and provider.
Reviews about Extended Stay America San Jose - Downtown
Most popular landmarks
- San Jose Flea Market 3.1 km
- J. Lohr Winery 3.4 km
- Rosicrucian Egyptian Museum 3.5 km
- SAP Center at San Jose 3.5 km
- San Pedro Square 3.6 km
- Cathedral Basilica of St Joseph 3.8 km
|San Jose||1.6 km|
|Santa Clara-University||2.5 km|
|San Jose, California||3.9 km|