New Zealand
NZD

Arena Hotel

3 stars
7.1
Good
based on 1164 reviews
1,164 reviews
817 The Alameda, San Jose, CA 95126, United States
817 The Alameda, San Jose, CA
+1 408 294 6500
Wed 14/10
-
Thu 15/10
2 guests, 1 room
Bedroom
Business centre
Bedroom
Front desk
Bedroom
Bathroom
Room amenity
Bedroom
Patio
Hotel entrance
Room amenity
Bathroom
Bathroom
Room amenity
Hotel amenity
Bathroom
Living room
Building
Room amenity
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Just 10 minutes' walk from Diridon Station, Arena Hotel San Jose has a convenient setting, making it an ideal base while in San Jose. Guests can also make use of complimentary Wi-Fi access during their stay.

There are a range of facilities on offer to those staying at the hotel, such as a concierge, laundry facilities and a 24-hour reception. It also offers luggage storage, a safe and a dry cleaning service.

Arena Hotel San Jose provides 89 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. Guests can relax in the comfortable sitting area.

For guests who enjoy discovering local restaurants and cafés, there is a wide variety right on the doorstep. HP Pavilion at San Jose is also within a 10-minute walk.

7.1
Good
1164 reviews

Latest deals for Arena Hotel

Wed 14/10
-
Thu 15/10

Amenities at Arena Hotel

  • Free Wi-Fi
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Safe
  • Microwave
  • Refrigerator
  • Air-conditioned
  • Lift

Reviews of Arena Hotel

7.1
Good
1164 verified ratings
Wonderful
410
Very good
168
Good
205
Okay
93
Fair
83
Mediocre
53
Poor
152

Summary of reviews

Guests say
Guests consistently praised the hotel's location, especially its proximity to the arena, downtown, and public transport, making it convenient for events and sightseeing. Some found the rooms spacious and enjoyed amenities like the jacuzzi. However, many reviews highlighted significant cleanliness issues, poor service, and lack of maintenance, with complaints about dirty carpets, outdated facilities, and unresponsive or rude staff. Several guests also noted safety concerns and problems with amenities such as elevators and breakfast.
AI-generated from customer reviews
Location9.5 out of 10
Amenities1.5 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

6.0
Okay
Anonymous, Mar 2018
Pros (+) Price was very reasonable for downtown
Cons (-) Smell from the bathroom was strong
8.0
Very good
Anonymous, May 2017
Pros (+) Guys at the front desk are all super nice.
Cons (-) Lady at the front desk could try smiling.
9.4
Wonderful
Anonymous, Mar 2017
Pros (+) This is the best place to stay if you don't want to drive when attending an event at the SAP Center, which is less than a 10-minute walk. I also like that the place is very clean, the hotel and our ro...
Cons (-) The hotel is a bit dated but my main concern is cleanliness and safety.
Read more
8.2
Very good
Claudette, Mar 2017
Pros (+) Close proximity to SAP center for events. New carpet and furnishings. Had a refrigerator, microwave and coffee pot in the room.
Cons (-) Air conditioner did not work, it was blowing hot air. Bathroom was dingy looking but superficially clean. Their recent remodel did not include the bathroom.
9.4
Wonderful
Anonymous, Mar 2017
Pros (+) Walk to the SAP Center. Free parking. Free breakfast. Nice rooms!
6.2
Okay
Christian, Jan 2017
Pros (+) Lighting in the room was poor, the shower temperature would constantly fluctuate between scolding hot and just barely warm. The hallways still smelled of fresh paint and carpet was a bit tattered. Loc...
Read more
6.2
Okay
Anonymous, Jan 2017
Pros (+) Nice staff
Cons (-) Being woke up at 3am due to excessive loud noise outside the hotel window
8.0
Very good
Anonymous, Jan 2017
Pros (+) The hotel is dated and could use a remodel, but it was reasonably priced. The room was clean, large but old. There was a jacuzzi tub in the bathroom which we didn't use. The switches and timer where o...
Read more

Location

817 The Alameda, San Jose, CA 95126

What's nearby

  • SAP Center at San Jose0.4 km
  • Cathedral Basilica of St Joseph1.4 km
  • San Jose Museum of Art1.4 km
  • San Jose McEnery Convention Center1.6 km
  • San Jose Repertory Theater1.7 km
  • San Jose Municipal Rose Garden1.9 km
  • San Jose State University2.2 km
  • Santa Clara University3.4 km
  • Santa Clara County Federal Credit Union3.6 km
  • Santana Row3.9 km
  • Winchester Mystery House4.1 km
  • San Jose Flea Market5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Arena Hotel

  • Where is Arena Hotel located?

    Arena Hotel is located at 817 The Alameda in Sunol-Midtown / Garden Alameda, 1.8 km from the centre of San Jose. SAP Center at San Jose is the closest landmark to Arena Hotel.

  • When is check-in time and check-out time at Arena Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Arena Hotel.

  • Does Arena Hotel offer free Wi-Fi?

    Yes, Arena Hotel offers free Wi-Fi.

  • How far is Arena Hotel from the airport?

    Arena Hotel is 3.9 km from San Jose. Arena Hotel is 50.4 km from Oakland.

  • How does KAYAK find such great Arena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Arena Hotel in San Jose and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Arena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Arena Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
AC Hotels by Marriott San Jose Downtown8.7 Excellent (656 reviews)0.91 kmOutdoor pool, Fitness centre, Restaurant$376+
3-star hotel
TownePlace Suites by Marriott San Jose Downtown
9.1 Excellent (102 reviews)0.96 kmFitness centre, Free Wi-Fi, Tea/coffee maker$279+
4-star hotel
Hotel De Anza by IHG7.7 Good (834 reviews)1.04 kmFitness centre, Restaurant, Bar/Lounge$282+
3-star hotel
Hyatt Place San Jose, Downtown8.1 Excellent (1,706 reviews)1.37 kmFitness centre, Restaurant, Bar/Lounge$286+

Cheapest

See cheapest stays in San Jose
2-star hotel
37% cheaperRose Garden Inn6.1 Good (708 reviews)1.65 kmRestaurant, Free Wi-Fi, Coffee machine$160+
3-star hotel
Four Points by Sheraton San Jose Downtown8.3 Excellent (880 reviews)1.62 kmFitness centre, Restaurant, Bar/Lounge$257+
3-star hotel
TownePlace Suites by Marriott San Jose Downtown
9.1 Excellent (102 reviews)0.96 kmFitness centre, Free Wi-Fi, Tea/coffee maker$279+
4-star hotel
Hotel De Anza by IHG7.7 Good (834 reviews)1.04 kmFitness centre, Restaurant, Bar/Lounge$282+

Most recommended

See most recommended stays in San Jose
2-star hotel
Convention Center Inn & Suites9.4 Excellent (671 reviews)1.96 kmWi-Fi, Free parking, Wi-Fi available in all areas$303+
3-star hotel
TownePlace Suites by Marriott San Jose Downtown
9.1 Excellent (102 reviews)0.96 kmFitness centre, Free Wi-Fi, Tea/coffee maker$279+
3-star hotel
AC Hotels by Marriott San Jose Downtown8.7 Excellent (656 reviews)0.91 kmOutdoor pool, Fitness centre, Restaurant$376+
3-star hotel
Four Points by Sheraton San Jose Downtown8.3 Excellent (880 reviews)1.62 kmFitness centre, Restaurant, Bar/Lounge$257+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.8
1.8 km
San Jose
3.9 km

More options for your stay in San Jose