Extended Stay America San Jose - Edenvale - North

Reviews

Pros

"Staff was friendly and courteous." (in 13 reviews)

"The rooms are very comfortable." (in 6 reviews)

Cons

"ok but room was bad" (in 4 reviews)

Show reviews that mention

+

san jose

smoking room

customer service

floors not mopped

room was dirty

staff was rude

mattress sheet

smelly hallways

consisted of coffee

free breakfast

worst experience

close to the freeway

dirty towel

poor customer service

Okay

Feb 2018

4.8

Nice proximity to downtown and food/shopping. Freeway access was good.

The hotel was pretty run down, lots of little thinks broken or damaged around the room and hotel. It's funny how there is another Extended Stay right next door and their place is in great shape. Stayed there many times. This place is fine for the price but keep your expectations low.
Mediocre

Aug 2017

2.5

Nothing

Room was dirty, the kitchen was completely empty only thing in the kitchen was a moldy dirty pan. No one answered the phone at the front desk, there is not an ice machine on property and the price was ridiculous for what you got. This hotel should be removed from any on line booking site. It is a complete "DUMP".
Poor

Mar 2017

2.0

Nice staff

Non-smoking room smelled very smokey. Room was filthy in terms of dust. Light fixtures dirty. Huge dust bunnies under bed. Dental pick and syrup left by another visitor was underneath shelf in bathroom. What can I say...I would never recommend or chose this location again!!!!!
Poor

Feb 2017

2.0

No room even with online booking, rude behaviour

Apart from system malfunction, the front desk lady had a very rude attitude.

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