Good weekend stay
It had fresh cookies amen to that.
Floors in hotel looked old and gross
Close to airport
Great bar with food
AC unit did not have working auto for fan
old decor poor food choices old shower old amenities unclean pool
They overbooked rooms. We booked and paid for our room weeks in advance. When we arrived late at night with our three children, they told us they didn't have a room for us and sent us to another hotel. It was pretty awful.
Restaurants in hotel close to airport
Rooms were outdated
Clean but Old
The room was clean and tidy. Very simple, no art or decor to speak of. The lobby looked new and modern. Staff was very professional and nice.
The HHonors floor was still in carpet from the 90's. Very old and out-dated. The room was very dated as well. My daughter who is 5'4" could press on the ceiling tiles, they were so low and old.
Love that every room has their own balcony for fresh air. Great ammenities down stairs and friendly staff! I always enjoy the excellent customer service here. The location of the hotel is convienent, close to restaurants, shopping, and airport.
Going in and out of the parking lot became an issue. At the Doubletree guests have the option of valet or self park (you are charged a nightly fee per night). We chose to self park, upon entering and exiting guests must use a parking ticket to do so, the parking meter ended up not working so we'd be stuck for 15-20 minutes along with everyone else trying to get out. They should use room keys for this versus paper tickets that eventually get bent out of shape.
I was charged twice for parking at the hotel. We were not allowed in/out entry into the parking area with our room keys. I was charged for parking at the parking gate and on my final bill. I called the hotel for REFUND and I haven't seen the refund on my bank statement as of this moment.
Warning: Parking is NOT free at this hotel, not even for guests. You'll be forced to pay $20 to park per night! This made for a very obnoxious surprise during check-in.
Very friendly staff. Nice breakfast.
The hotel nickel and dimes you. $2.50 for bottled water, $19 a day for parking, expensive breakfast and dinner.
Rooms are spacious and clean.
You have to pay for almost everything else; internet, parking, breakfast.
Centrally located in Silicon Valley, the DoubleTree by Hilton Hotel San Jose is one-half mile from San Jose Mineta International Airport. Ride our complimentary airport shuttle. Businesses, shops, restaurants, attractions, entertainment and arts are within moments of the hotel. All our spacious guest rooms, measuring 450 square feet, feature balconies and dual vanity sinks. We also have a fitness center and a heated outdoor pool with whirlpool spa. Business travelers will appreciate our proximity to downtown, the McEnery Convention Center and major San Jose and Silicon Valley corporations and venues. The hotel boasts 48,000 square feet of meeting space, an onsite UPS Business Center and dining and entertainment options such as Spencer’s for Steaks and Chops, Sushi & Sake Bar, 2050 Lounge, Sprigs and Starbucks. In-room dining is another option when you’re on a deadline. If your travel is just for fun, you’ll enjoy easy access to Levi’s & Avaya stadium, SAP Center, Santa Cruz, Monterey, Shoreline Amphitheater, local wineries and golf courses. There’s abundant shopping at Westfield Valley Fair and Santana Row. Great America is just 10 minutes away. Our professional and caring staff looks forward to making your time at DoubleTree Hotel San Jose welcoming and enjoyable. Your warm chocolate chip cookie is waiting…see you soon.
Based on 2,600 reviews
Value for money
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