Portland hotels near Portland Art Museum

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Cons: Toilet stopped up twice but staff were right on it when notified.

Cons: Walls were a bit thin?

Cons: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Cons: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Cons: Everything was fine. No complaints.

Cons: $42 for overnight parking was silly overpriced.

Cons: They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.

Cons: The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.

Cons: The room was quite small. Even an extra toothpaste was 6 bucks and water was just as expensive. For 5-star service we should expect a few complimentary things.

Cons: Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.

Cons: Room was a bit dark, could definitely use more lighting or more powerful light bulbs.

Cons: Room was very small. Shower head was awful, tub did not drain.

Cons: Staff unhelpful. Reservation was cancelled when it shouldn't have been. Small beds and rooms. Bathrooms just okay. expensive for what you get.

Cons: Flowers were a little pass their time and bathroom needed a little work. Lightning in the bathroom was poor and a magnificent mirror would have been helpful .

Cons: Loved everything!

Cons: It is not that I didn't like it but there was no steam exhaust fan in the shower. But heck, small detail!!! Sort of stiff parking however...$33 before my valet tip. Was for 24 hours however.

Cons: My room (1212) was quite small, especially the bathroom. Because I wanted a single large bed and the hotel was pretty full, I think maybe I had that oddball room that most older hotels have that are squeezed into a non-regular space. In this case, it also happened to be near housekeeping, which was noisy in the morning with carts being banged around. The room was fine but smaller than one might expect. The bathroom was ok for me but would have been an issue for someone who spends more time getting ready. There was not even enough room to stand squarely in front of the tiny sink because a bookcase/shelving unit was put on the wall right in the area in front of sink. I had to shave at an odd angle, off to the side of the sink.

Cons: The hotel is dated. The look can be charming. But I don't think that chipped paint, old and over-exposed grout, faded/worn carpets, tough mattresses are part of the decor. Maybe other rooms in the hotel have been updated, but my room was not. I also faced a very load street/area so I would recommend asking for an updated room (if they have any), and for a room in a quiet location.

Cons: The room smelled kinda funky and the coffee filter wasn't cleaned out

Cons: I really just wanted to get some sleep. There was a lot of street noise, even in the middle of the night. Who knew Portland was so loud?

Cons: It felt like the Tower of Terror, staff was rude when checking us in, room felt gross and was ridiculously small and crammed in a corner. The lady at the front desk quoted us an insanely high price, and when I said cheaper was available online she said “well I guess you should book that then.” When to check in 5 minutes later and felt like she deliberately gave us the worst room furthest from the elevator on the lowest floor. They were also under construction which I didn’t realize till I was in the room and there was a piece of paper informing me. Amenities were a joke. Regret booking this place when there were a dozen better options in the same area.

Cons: The bathroom sink was annoying. The faucet was barely inside the bowl, which made a mess when using the sink. So it was difficult to use the sink as counter space, which was lacking. No other complaints. Everything else was great.

Cons: Pricey but not out of line for area hotels.

Cons: Valet service an absolute disaster. Front desk unable to give good rec's on what to do and where to eat.

Cons: The parking charge of $36 overnight is usurious; we had to park two cars and when asked if they would comp one of them due to our circumstances, they refused. This will cause me to stay someplace else next time.

Cons: Musty smell in the room. Not the most comfortable beds.

Cons: Because I used the door knocker that said I didn't need sheets and towels changed, no one ever came to my room to take the garbage or give us more TP, etc. thankfully there was an extra roll in the room. And one of the valet guys was rude to my uber driver when she came to pick us up. It was uncalled for.

Cons: Actual size of the room was tiny and way overpriced.

Cons: Single ply toilet paper

Cons: The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.

Cons: Needs fan in bathroom

Cons: Bed was a little firm but still got a good nights rest.

Cons: (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise

Cons: I like a firmer bed but no one else in the party had bed issues