Portland hotels near Portland Art Museum

Pros: Great value and awesome staff.

Cons: Nothing.

Pros: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Cons: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Pros: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Pros: restaurant was great. Room was clean and comfortable.

Pros: Location was ideal. Close to everything. I felt very safe in the area.

Cons: No.

Pros: I loved the view from my room and i loooooooved the comfy bed.

Cons: the coffee in the room. i was surprised it was starbucks. tasted like dishwater and i used bottled water. The parking price is exorbitant, especially since it is 20 in other places.

Pros: The bathroom in my room had black mold and red fungus to such an extent that I borrowed a shower at another hotel where a fellow conference attendee stayed. I ordered room service dinner and received raw salmon, which I could not eat. At checkout, I asked for my bill to be adjusted because of the mold and fungus (I didn't mention the expensive and inedible dinner) but the clerk told me this was not likely to happen because I did not "report the incident at the time". I asked them to take the time to look at the mold because it wasn't an "incident". He declined, but said he'd have a manager call me. Someone did call later in the day and after explaining my concern that this is a very real health hazard, the "manager" offered to waive my dinner tab. It wasn't a slap in the face but it sure was underwhelming in the customer service department. No expression of concern, chagrin, plan to abate immediately etc. As a minor aside they charged me more for the second night than my booking showed. You have to pick your battles....

Cons: Mold and fungus in a hotel room is unacceptable.

Pros: Decor and locations

Pros: Staff was excellent. Very accommodating and helpful

Pros: location close to everything

Cons: Walls were a bit thin?

Pros: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Cons: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Pros: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Pros: Cleanliness, great customer service

Cons: Can’t think of anything

Pros: I've been staying at this hotel for years. It has an elegant lobby, excellently updated rooms, and unequaled location - close to all the Portland downtown activities and top notch retailers as well as many, many great places to eat.

Cons: What's not to like.

Pros: Classic quality, great architecture

Pros: Beautiful building, very comfortable bed and excellent bathroom. The Palm Court was great for breakfast and a drink in the evening.

Cons: It would have been nice to have a couple of armchairs in the room, there was only one and it was not very comfortable.

Pros: Very comfortable bed; location; nicely renovated

Cons: Bathroom: far too small and very poorly designed. Charging a "resort fee" is ridiculous: this is Portland, after all. Not good value for money.

Pros: The lovely suite and excellent bed! The beauty of the building, the concierge Cord and all the other staff

Cons: Bathroom ridiculously small, not enough closet space

Pros: Clean room.

Cons: No parking. Tried to force you to pay $45 for valet. What a joke.

Pros: We loved the hospitality of the staff and they were quick to deliver anything we needed. For being in the city it was really quiet and we were very satisfied

Pros: It's location in the central business district.

Cons: There were added fees that I found objectionalble.

Cons: Upon check in the front desk attendant told me the floor I would be staying on was haunted. I asked to be moved to an un-haunted floor, was given a lesser room than booked. And I found "hotel shuttle" does not mean the service is free, nor available 24/7.

Pros: Enjoyed the old school, old world decore. Staff at check-in, concierge, bar and dining room were very helpful, courteous, responsive. Got a good workout in the exercise room.

Cons: Downtown Portland has its challenges with homeless, but the Benson is centrally located on the old town side, with easy access to public transportation. Parking is expensive, so turned in my rental car and used the light rail to get around and save money.

Pros: The soaking tub was lovely!

Pros: Staff was friendly. I put a note in the booking that is was my husbands birthday and they upgraded us to a king Suite. Beautiful accommodation. If you are looking for something different for a special occasion definitely stay here!

Cons: Cool little bar inside as well!!

Pros: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Cons: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Pros: Lovely old hotel with lots of charm and well maintained

Cons: Parking is expensive

Pros: Great location and lots of character in the building.

Cons: Beds weren't the most comfortable and rooms were a little outdated.

Pros: Location! And hotel decor.

Cons: N/a

Pros: Location and the 19th hole next door.

Pros: Very nice and clean hotel.

Cons: Could use a few updates since its such an old hotel.

Pros: It was close to the venue I was atrending

Cons: It was higher priced so expected better No view fixtures were falling off curtain wouldn''t close all the way. Might as well have gotten a cheaper place

Pros: Great location, very convenient for centre, river and park

Cons: Owner

Pros: Decorating style

Cons: Bathroom was very tiny and the tub looked old

Pros: Service, the staff was fantastic!

Cons: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Pros: Room was very nice; staff was exceptional

Cons: No.

Pros: Location

Cons: Resort tax. No coffee making facilities in the room.

Pros: Close to the center of town!

Pros: Great location next to everything

Cons: We were placed right next to the workout room and weights were constantly being dropped.

Pros: My room was great, low floor but couldn’t hear a thing from outside. Bed was very comfortable, nice bathroom.

Cons: Better temperature control in the bedroom. Bathroom was cold.

Pros: Great food, service & beautiful stay for a quick one night stay.

Pros: I called to confirm my reservation and Benjamin assured me that a late arrival was no problem. I was greeted by the bell-hop almost immediately and the gentleman brought our bags to the suite and even went to get us ice. The room was spectacular and had a great corner view. I’d definitely recommend a corner room! The room is stylish and modern and the bath amenities are quality. Absolutely would recommend Dossier!! ***** !

Pros: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Cons: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Pros: I like the view and the location.

Cons: Wish breakfast could be included.

Pros: Very friendly staff. Room was so luxuriously comfortable

Cons: Could use an on site hot tub

Pros: The bed and pillows

Cons: Bathroom could use a dimmer switch or nightlight

Pros: We got the corner king suite room. It was breath taking view. Loved how alive the city was. Definitely hoping to stay there again.

Cons: Everything was perfect

Pros: Accessible to the Oregon Convention Center and to the Max (mass transit) to go downtown. Good food onsite and pleasant staff.

Pros: The location was convenient.

Cons: We booked for 2 nights for our business travel. My colleague and I shared a queen room. The first night we were there we got back into our room late. We each had already got into our beds when we noticed the sheets were not clean. There were stains and hairs that were not ours. (Yes, it was gross and we had laid in it so it made it even more disgusting.) We called the front desk and a woman was sent up to change our sheets. The whole ordeal was quite awkward as she asked to see the hairs and stated that hairs in the sheets can be a result of the laundry. We then pointed out the stains/matter on the sheets that clearly was NOT from being laundered. Upon seeing those she did verify the sheets were indeed not clean, but then asked if we just wanted her to leave us clean sheets to make it ourselves. She was noticeably annoyed and let us know she was supposed to be getting off soon. She did remake both beds and did a nice job of doing so, but it really affected our whole impression of the hotel itself for the rest of our stay. In the morning we were reached out to by Julia, the manager, via text message and she did comp us parking for both nights. We never were replenished the comfy fur throws that initially were in the room, nor did anyone in management try to speak to us in person. We won’t be returning to this hotel for our next trip back to Portland.

Pros: cleanliness and the room was cozy

Cons: no

Pros: Nice room. Liked the bakery and upstairs bar.Nice touch with the champagne for my wifes

Cons: Room phone didn't work.

Pros: It was very close to our event where we were at.

Cons: The picture frames in the room

Pros: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Cons: Parking access is awkward with a very steep ramp off a one-way street.

Pros: The lobby, the room itself was great !

Cons: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Pros: Great location for Convention Center events and right across the street from train to the airport and downtown.

Cons: pretty mediocre fitness room

Pros: Cleanliness & decor. Comfortable beds.

Cons: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Pros: The facility was very nice and the room was comfortable.

Cons: Upfront, transparent pricing! When I read what the rate was and then the caveat “plus applicable taxes and fees,” there was no indication of what the amount would be or how it was calculated. I was completely astonished when “the fees were $42.00. The room ended up costing more than other rooms I could’ve reserved if I had known a more accurate online price.

Pros: Location is very near the convention center and the staff are excellent.

Cons: None.

Cons: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!