Portland hotels near Arlene Schnitzer Concert Hall

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Cons: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Cons: Toilet stopped up twice but staff were right on it when notified.

Cons: Walls were a bit thin?

Cons: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Cons: They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.

Cons: The room was quite small. Even an extra toothpaste was 6 bucks and water was just as expensive. For 5-star service we should expect a few complimentary things.

Cons: Everything was fine. No complaints.

Cons: The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.

Cons: $42 for overnight parking was silly overpriced.

Cons: Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.

Cons: The parking charge of $36 overnight is usurious; we had to park two cars and when asked if they would comp one of them due to our circumstances, they refused. This will cause me to stay someplace else next time.

Cons: Because I used the door knocker that said I didn't need sheets and towels changed, no one ever came to my room to take the garbage or give us more TP, etc. thankfully there was an extra roll in the room. And one of the valet guys was rude to my uber driver when she came to pick us up. It was uncalled for.

Cons: Pricey but not out of line for area hotels.

Cons: Musty smell in the room. Not the most comfortable beds.

Cons: Valet service an absolute disaster. Front desk unable to give good rec's on what to do and where to eat.

Cons: That I had to leave.

Cons: The rooms are a bit small, so you might want to upgrade to the larger rooms when you book. No closet space.

Cons: Wish we would have known they were doing construction on the lobby. It was noisy so they should have given us something extra for the trouble

Cons: Room size was a little small.

Cons: Nothing

Cons: Rooms are some of the smallest that I've stayed at with very thin walls. Expect to hear your neighbors using the bathroom...

Cons: Valet is a bit pricey. No view from our window, but it didn't bother me much.

Cons: Unfortunately the ground floor was undergoing renovations, which had I known I would have booked elsewhere.

Cons: Hotel was quite expensive for the size of the rooms

Cons: The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.

Cons: Single ply toilet paper

Cons: Needs fan in bathroom

Cons: Actual size of the room was tiny and way overpriced.