Portland hotels near Arlene Schnitzer Concert Hall

Pros: Great value and awesome staff.

Cons: Nothing.

Pros: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Cons: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Pros: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Pros: I loved the view from my room and i loooooooved the comfy bed.

Cons: the coffee in the room. i was surprised it was starbucks. tasted like dishwater and i used bottled water. The parking price is exorbitant, especially since it is 20 in other places.

Pros: The restaurant and bar are fantastic. Late night happy hour at the bar was great. Very cozy, and delicious food and drinks. (moonshine sangria or whiskey... you can't go wrong) Breakfast in the morning: A bit pricey, but the service is top notch, and the food was very good. Front desk and bell desk are super friendly and happy to help. This was the second time I have stayed there due to the experience I had the first time.

Cons: N/A

Pros: Everything was perfect but the bed and pillows. Too soft.

Pros: The bathroom in my room had black mold and red fungus to such an extent that I borrowed a shower at another hotel where a fellow conference attendee stayed. I ordered room service dinner and received raw salmon, which I could not eat. At checkout, I asked for my bill to be adjusted because of the mold and fungus (I didn't mention the expensive and inedible dinner) but the clerk told me this was not likely to happen because I did not "report the incident at the time". I asked them to take the time to look at the mold because it wasn't an "incident". He declined, but said he'd have a manager call me. Someone did call later in the day and after explaining my concern that this is a very real health hazard, the "manager" offered to waive my dinner tab. It wasn't a slap in the face but it sure was underwhelming in the customer service department. No expression of concern, chagrin, plan to abate immediately etc. As a minor aside they charged me more for the second night than my booking showed. You have to pick your battles....

Cons: Mold and fungus in a hotel room is unacceptable.

Pros: Decor and locations

Pros: Staff was excellent. Very accommodating and helpful

Pros: location close to everything

Cons: Walls were a bit thin?

Pros: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Cons: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Pros: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Pros: Cleanliness, great customer service

Cons: Can’t think of anything

Pros: I've been staying at this hotel for years. It has an elegant lobby, excellently updated rooms, and unequaled location - close to all the Portland downtown activities and top notch retailers as well as many, many great places to eat.

Cons: What's not to like.

Pros: Classic quality, great architecture

Pros: Beautiful building, very comfortable bed and excellent bathroom. The Palm Court was great for breakfast and a drink in the evening.

Cons: It would have been nice to have a couple of armchairs in the room, there was only one and it was not very comfortable.

Pros: Very comfortable bed; location; nicely renovated

Cons: Bathroom: far too small and very poorly designed. Charging a "resort fee" is ridiculous: this is Portland, after all. Not good value for money.

Pros: Clean room.

Cons: No parking. Tried to force you to pay $45 for valet. What a joke.

Pros: We loved the hospitality of the staff and they were quick to deliver anything we needed. For being in the city it was really quiet and we were very satisfied

Pros: It's location in the central business district.

Cons: There were added fees that I found objectionalble.

Cons: Upon check in the front desk attendant told me the floor I would be staying on was haunted. I asked to be moved to an un-haunted floor, was given a lesser room than booked. And I found "hotel shuttle" does not mean the service is free, nor available 24/7.

Pros: Comfortable, firm mattress. Great, friendly staff! Very accommodating.

Cons: The bathroom sink was annoying. The faucet was barely inside the bowl, which made a mess when using the sink. So it was difficult to use the sink as counter space, which was lacking. No other complaints. Everything else was great.

Pros: Enjoyed the old school, old world decore. Staff at check-in, concierge, bar and dining room were very helpful, courteous, responsive. Got a good workout in the exercise room.

Cons: Downtown Portland has its challenges with homeless, but the Benson is centrally located on the old town side, with easy access to public transportation. Parking is expensive, so turned in my rental car and used the light rail to get around and save money.

Pros: The soaking tub was lovely!

Pros: Staff was friendly. I put a note in the booking that is was my husbands birthday and they upgraded us to a king Suite. Beautiful accommodation. If you are looking for something different for a special occasion definitely stay here!

Cons: Cool little bar inside as well!!

Pros: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Cons: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Pros: Lovely old hotel with lots of charm and well maintained

Cons: Parking is expensive

Pros: Great location and lots of character in the building.

Cons: Beds weren't the most comfortable and rooms were a little outdated.

Pros: Location! And hotel decor.

Cons: N/a

Pros: Location and the 19th hole next door.

Pros: Very nice and clean hotel.

Cons: Could use a few updates since its such an old hotel.

Pros: It was close to the venue I was atrending

Cons: It was higher priced so expected better No view fixtures were falling off curtain wouldn''t close all the way. Might as well have gotten a cheaper place

Pros: Great location, very convenient for centre, river and park

Cons: Owner

Pros: Decorating style

Cons: Bathroom was very tiny and the tub looked old

Pros: Service, the staff was fantastic!

Cons: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Pros: Room was very nice; staff was exceptional

Cons: No.

Cons: Your housekeeper aggressively knocked at my door while I was sleeping. Note that I had the Do Not Disturb sign on my door and had informed front desk that I will personally claim my deliveries the next morning.

Pros: Close to the center of town!

Pros: Great location next to everything

Cons: We were placed right next to the workout room and weights were constantly being dropped.

Pros: We got a huge room on the 16th floor, lots of goodies in the room Big bathtub, comfortable beds Room service efficient It would definitely stay again

Cons: Breakfast Not a great variety Waited 15 minutes for bacon and toast

Pros: Very nice room, spacious and clean.

Cons: Billing was very complicated

Pros: The bed was so comfortable.

Pros: I called to confirm my reservation and Benjamin assured me that a late arrival was no problem. I was greeted by the bell-hop almost immediately and the gentleman brought our bags to the suite and even went to get us ice. The room was spectacular and had a great corner view. I’d definitely recommend a corner room! The room is stylish and modern and the bath amenities are quality. Absolutely would recommend Dossier!! ***** !

Pros: Staff was exceptional.

Cons: TV was difficult to navigate

Pros: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Cons: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Pros: Great location. Staff was super helpful and had perfect recommendations.

Pros: Very friendly staff. Room was so luxuriously comfortable

Cons: Could use an on site hot tub

Pros: cleanliness and the room was cozy

Cons: no

Pros: Staff very friendly and helpful, room very comfortable, easy internet access, on-site restaurants excellent, access to public transportation excellent

Cons: Shower was very slippery

Pros: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Cons: Parking access is awkward with a very steep ramp off a one-way street.

Pros: Modern style. I liked that I could text them and they would do whatever, get towels, bring car around, etc

Cons: Was a little noisy in our room. We had a great view but the hotel was right next to the public tram. So a bell went off all the time every time a team came. They did provide ear plugs.

Pros: The lobby, the room itself was great !

Cons: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Pros: Location and hotel it self was very nice. The tavern and happy hour also was very nice. Front desk and most other staff were pleasant and professional... seemed to enjoy the working environment.

Cons: However, the coffee/breakfast shop has a lot to be desired: -$3.50 for a tiny cup of coffee and refill from pre-brewed canisters sitting on the counter; -maybe the worst tasting coffee ever, and luke warm. At least (3) other patrons complained while we were there. Tased like leftover from the previous day, very acidic (the decaf was undrinkable). Staff simply shrugged and no attempt to make a new; -we and guests behind us decided against ordering food as from the counter you could see employees (one in oparticular, blonde pony tail with arm tats) in the back eating (pastries or brownie??) directly over food they were prepping!! With other properties opening in the same vicinity a more professional food prep staff might be beneficial, as we can try a new hotel and still use the tavern which we really liked.

Pros: Cleanliness & decor. Comfortable beds.

Cons: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Pros: The facility was very nice and the room was comfortable.

Cons: Upfront, transparent pricing! When I read what the rate was and then the caveat “plus applicable taxes and fees,” there was no indication of what the amount would be or how it was calculated. I was completely astonished when “the fees were $42.00. The room ended up costing more than other rooms I could’ve reserved if I had known a more accurate online price.

Pros: The rooms were very clean and the interior was great. Although they require valet parking on site for $30, it was very efficient and the valet staff were very sweet and accommodating. The rooftop restaurant happy hour was by far my favorite. They had wonderful deals on great food and drinks, and watching the sunset from the bar was lovely. Our room was on the smaller side, but a great deal for us. We only stayed one night to attend a Trail Blazers game and definitely plan on staying here again.

Cons: The fridge in our room was solely a wine cooler, with stocked alcohol for us to purchase. I found this out after bringing leftovers back to the room and realizing I had nowhere to put my food, and was disappointed I had to throw it away. They have dispensers for shampoo, conditioner, and shower gel in the showers but our conditioner was empty.

Pros: Breakfast and Bakery were good a little noisy, but good quality.

Cons: Noise from Metro line. and the heating system had a low-grade noise that I first thought was from outside.

Pros: The hotel was extremely convenient to the convention center and the public transportation. It was nicely decorated and a very comfortable room with a very nice bed.

Cons: They got my check out date confused, inspire of confirming it upon checkin, and then texted me at work to say I'd left some luggage, etc in my room. It was a tense hour or so to get it confirmed with the assurance that nothing had been removed from my room. Then they went about as if nothing had happened, whereby I was still spinning about the experience. Also I asked for a late check out and they said "no, because we have 100 people checking out." The "city View" was of the building next door.

Cons: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!