Portland hotels in Southwest Portland

Pros: The kind gentleman who checked us in. Sadly we only crossed paths that once during our stay.

Cons: It was difficult finding a staff member at the front desk, waited 45 minutes trying to buy a Sprite. Rang bell on counter repeatedly, no answer. When the employee finally showed up he acted annoyed that I was annoyed he wasn't at the front desk. We were in and out of the property throughout our stay visiting family in Portland, more times than not the front desk was unmanned which didnt make me feel safe or like hospitality was a priority. The staff also allowed homeless folk into the dining area in the mornings, which was concerning from a safety standpoint. I paid for my room and couldn't get anyone to address the cold/tepid water in the shower (the employee actually told me to let it run for 25-30 minutes to warm up, that was his only solution), but they are allowing people off the street into the dining area for free amenities. While I understand the kind hearted intentions behind this a hotel is not the place for that particular act of charity, I refuse to ever use this hotel in the future. I should never have to pay what I did for cold water showers and horrible customer service while questioning my safety and watch strangers be allowed into the facility to dine for free among paying guests. I was constantly worried about my parked car and I was constantly watching sketchy people come in and out with no front desk attendant. This location needs a complete overhaul. I used to love using Comfort properties, your pillows are magic and I would sell my firstborn child to have a few in my home. After this stay (which almost felt like the one and only time I stayed in a rougher area of SE Portland) I'll never use the Tigard/SW location again which is a shame because it's so darn convenient for visiting my relatives. I also couldn't get ahold of customer service at the corporate level, I'm sorry but 1 hour on hold being told my call is important while I'm on vacation is infuriating.

Pros: Feel myself like at home. Very clean and good staff!

Pros: Location was easy to find and love that they provided breakfast.

Cons: Room was outdated and had a smell to it. We were on bottom floor and upstairs room was super loud and obnoxious all night!

Pros: Good breakfast...comfortable bed...large room.

Cons: The music in the lobby was too loud.

Pros: The staff!

Pros: Front desk staff, cleanliness, breakfast!

Cons: No Air Conditioning, grouchy front desk staff

Pros: location was great

Cons: Bed was stiff. Working on hotel.

Pros: The location was perfect for my needs, the room was spacious and clean and the check in staff went out of their way to make sure my room location met my needs.

Cons: The breakfast was typical hotel food (kind of rubbery and tasteless) but having free food before an event was appreciated.

Pros: The staff is amazing!! The rooms are very spacious and comfortable. We only stayed for 1 night, and I wished we could have stayed longer. This hotel would be great for a multi-day stay for a family.

Cons: Getting into the hotel is very strange. There are 2 major streets coming together at an angle. It's not the hotel's fault, but just pay attention when trying to get into hotel.

Pros: It was convenient to where we were visiting. The breakfast was good.

Cons: No.

Pros: Wonderful stay. Staff was excellent. Very clean. Great breakfast

Cons: There wasn’t anything I didn’t like

Pros: Quiet and accessible to bus 12 to downtown, friendly staff and near to restaurants.

Pros: The wood trim and the comfortable bed.

Cons: Lighting was horrible in the rooms. The lamp had the only light I could tolerate for more than 5 mins. The location looked a bit rough.

Pros: Very clean. Great staff.

Cons: Nothing

Pros: It was Clean.

Cons: Breakfast was too early

Pros: Nothing available at the breakfast that I would eat. We went elsewhere. The first room we were given had dirty sheets! But the person at the desk was quick to put us in a different room.

Cons: Anything at breakfast that was more on the savory side rather than danish and sugary junk (& that includes sugary yoghurt) would have been an improvement.

Pros: Breakfast was simple - lots of simple carbohydrates with insufficient healthier choices.

Cons: Room was very sparsely furnished. The hot water had to run for about 5 minutes before the water got hot - in both the sink and the shower.

Cons: Lots of stains everywhere on the carpets some that looked like blood which was really eerie, the walls where you hang clothes up were dirty, and the bathroom could have been cleaner.

Pros: Clean and cost effective

Cons: No pool