Book Payless hire cars in Fort Lauderdale

Fort Lauderdale, FL, United States
2 Nov — 9 Nov
Same drop-off
Fort Lauderdale, FL, United States
Tue 2/11
Noon
Tue 9/11
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Fort Lauderdale

Overall rating7.1 GoodBased on 143 reviews
Cleanliness
7.2
Comfort
7.5
Overall
7.0
Pick-up/Drop-off
6.7
Value for money
7.1

Recent reviews

Traveller rating
42
7
14
29
0
Find reviews that mention:
2.0
Pros:NothingCons:I needed to change the name on the reservation and no one was able to help me do it so I ended up having to cancel and then pay triple the amount that I was supposed to. I am appalled and very angry.Reviewed 27 Dec 2020
review fromcheapflights
2.0
Cons:I booked this car several days in advance. Upon my arrival from the Bahamas to Ft Lauderdale I received a voicemail from Payless informing me they didn’t not actually have a car available for me. I was stuck in Ft Lauderdale on a Friday and could not find a rental car from anyone. They were all sold out for the weekend. I felt totally helpless. I spent the next several hours trying to make other arrangements. At 3:00pm a representative from Payless contacted me and told me that they had a 12 passenger van that had just become available. The van got 10 mpg and I had a 650 mile trip ahead of me. I declined the van and continued to make other arrangements. I must say my experience was pretty awful. Thank Ryan FitchReviewed 14 Feb 2021
review fromkayak
4.8
Several surprisesPros:The car and the people in the Payless agency were excellent.Cons:My first surprise was that the car was not available at the airport car rental center. I was surprised to learn that I had to take a taxi to some location away from the airport. The second surprise was that the agency did not have an ecomomy car that I expceted. I was given a much larger car ( a van) and had to return the next day to pick up the correct model. The third surprise was that the agency was closed when i returned the car. I was told that the agency was open until 6 PM but not told that the agency closed at 2 pm on Sundays.Reviewed 17 Apr 2017
review fromkayak
2.0
Cons:The line was way too long to pick up the rentalReviewed 10 Apr 2021
review fromkayak
10.0
Pros:almost brand new car, fast returnReviewed 7 Apr 2021
review fromkayak
2.0
Pros:Easy drop offCons:I had scheduled the car for noon, when I arrived at the rental counter at 12:15 they told me the car wouldn’t be ready for 20 minutes. I waited an hour before the car was finally ready at 1:15. When finally getting the car the worker asked if I wanted to pay for a sun pass unlimited pass and for gas. I declined both which he then continued to ask two more times until I felt like I couldn’t say no and agreed to both. I paid $12 for the sun pass when I only went through two tolls, and paid for a full tank of gas when I used less than half of a tank. When I finally got in the car it smelt very strongly of cigarettes. Disappointing and over priced experience overall.Reviewed 20 Apr 2021
review fromkayak
4.0
Pros:I didn't mind the car I received.Cons:Everything could have been better starting with the staff. Payless & Avis have the same line and once I got to the counter, the person told me to wait over by some pole and the 'payless' person would help me. From that point on, it only got worse. All staff members were passing me to another person and they would do the same. No friendly faces, no Hello's, nothing!! Almost an hour later, I get to the car. It was wet like it was washed but there was bird droppings all over the car still and numerous scratches. No one was there to make note that these scratches were on car, now I am waiting for someone to charge me. I truly want to speak to someone from Payless and ask for a partial refund for my horrible treatment. I will not use this company again, I would happily pay an extra $75 just to be treated in a kind manner.Reviewed 18 Jun 2021
review fromkayak
2.0
Ran out of carsPros:nothingCons:Ran out of cars after waiting 3 hours in their line. Had this reservation for a month $80 for a large car. Line NEVER moved and no communication from the staff. At least 30 screaming disgruntled customers in front of me. Agent after 3 long hours at 3 am yelled out "no more cars so go somewhere else for a car". Only car I could find elsewhere was a small car for $300! What is the purpose of having a reservation?? Insist Kayak right this nightmare with Payless. Kayak's name is now mud to me because of my ruined vacation. Clifford TeichReviewed 13 Feb 2018
review fromkayak
7.6
One problem but overall ok.Pros:Price was good. It would have been nicer if the car was clean.Cons:The car was very dirty inside. Crumbs and a lot of spilled drink spots. Dirty marks all over the doors and console. Touch screen was full of fingerprints. The garage was dark when I picked it up and I didn't notice until I arrived at my hotel but by that time I was far away and the thought of fighting traffic to return it was undesirable. Not sure if I'd rent again. I have a thing about cleanliness and every time I got into the car the dirtiness bothered me.Reviewed 15 May 2018
review fromkayak
2.0
Waited 2 hours to pick up carPros:Conveniently located inside airportCons:We arrived at the pickup counter to see a line of about 15 people. After TWO HOURS we were still in line. Counter staff gave no answers about what was going on or whether they ran out of cars. Other car rental agencies told me they had no more cars so we were stuck. Nightmare. Will never use this company againReviewed 30 Apr 2018
review fromkayak
4.4
Pros:the car was nice and the front desk folks were helpful. returning the car was easy and efficient. The person that checked me out was friendly and kind.Cons:i went to info desk to get to the rental car co. he said take the car rental bus, which I did. It was the wrong location. The 2 guys behind the counter said this is an off airport sight rental, which I knew, but the info I got was take the rental bus, which I assumed was going to bring me to the correct location. Anyway I ended up paying about $125 more than my original booking. The vehicle had a cd and ripped up paper on the back floor and garbage wrappers in the trunk, which I did not know until I was off sight. There must be a shuttle that takes you to the correct rental car co. sight?Reviewed 3 Nov 2016
review fromkayak
6.0
ServicePros:Once we got the car, ever thing was great. When we dropped off the car the young lady that checked us in went out of her way to help us. She was wonderful!!!Cons:We were waiting to be picked up at the port, it took 5 phone calls the first call answered the next 2 were put into never never land. the 4th call was to the 800#. The 5 call was to the car place. It took them 3 hours to pick us up. We stood there for 3 hours in the heat.Reviewed 14 Apr 2017
review fromkayak

Where can I find Payless hire cars in Fort Lauderdale?

600 Terminal Drive, Box 403, Payless car hires

Address

600 Terminal Drive, Box 403

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 954 359 0303

Address

2520 Miami Rd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 754 312 3479

Good to know

Most popular location

600 Terminal Drive, Box 403

Most popular car type

Economy

Top tips for hiring a car from Payless in Fort Lauderdale

  • Economy car hires from Payless in Fort Lauderdale are around 28% cheaper than other car types, on average

FAQs about hiring a car from Payless in Fort Lauderdale

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Fort Lauderdale.

  • Payless has 2 car hire locations in Fort Lauderdale. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes