Guest reviews
Overall rating
7.3
Good
Based on 4,309 reviews
Cleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
6.5
Value for money
6.8
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
car available
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airport location
great car
picked up the car
car was great
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location was closed
rented a car
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great experience
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5.2
Cons: 1. The low tire pressure was on the whole time. 2. The UBS plugs were not working. 3. Car pulled really bad to the right 4. SiriusXM radio stopped working mid way through the rental. 5. Called customer svc to discuss these issues ans was dismissed to call back and ask for roadside.
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2.0
Pros: Absolute nothing, car was never there and was offered a minivan after booking and confirming an SUV three days in a row.
Cons: Book elsewhere
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2.0
Cons: Everything but especially the customer service
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9.6
Pros: Very friendly staff
Cons: I had reserved a mini-van, and one was not available. It took a while, until they finally decided to upgrade me to a full-size van. I am happy with the upgrade, but it could have happened quicker, since the vehicle that was reserved was unavailable.
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8.0
Cons: Service was good.
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2.0
Pros: Nothing. They didn’t honor my reservation.
Cons: Everything
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10.0
Pros: The check in proccess Smooth and polite
Cons: Bus pick up
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4.4
Pros: Counter staff was super friendly.
Cons: I thought my reservation was at the airport, wrong, it was downtown in Ft. Lauderdale. I had th option of paying for an Uber to go downtown or pay for the airport fees. The SUV did not come with a GPS, this is an additional charge. My phone battery was dead so Hertz charged me $10 for a charger.
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8.4
Cons: The interior of the front window should have been cleaned. This became an issue when driving into the late afternoon sun. Also, the pressure on all four tires were a little low: 30 psi vs recommended 35 psi, which caused the low pressure indicator to illuminate.
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10.0
Pros: Check in agent was friendly, professional and very helpful. Dwyte.
Cons: I used about a gallon of gas, shouldn’t have bought a full tank. My fault.
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9.6
Pros: Terrific service. Clean car. Quick and friendly pickup. Easy after-hours drop-off.
Cons: Poor sound system in Chevrolet Equinox, combined with lots of road noise.
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10.0
Pros: Staff was friendly and professional. Car was clean and smelled nice
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9.6
Pros: Very friendly staff
Cons: I had reserved a mini-van, and one was not available. It took a while, until they finally decided to upgrade me to a full-size van. I am happy with the upgrade, but it could have happened quicker, since the vehicle that was reserved was unavailable.
review from
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10.0
Pros: The check in proccess Smooth and polite
Cons: Bus pick up
review from
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10.0
Pros: Check in agent was friendly, professional and very helpful. Dwyte.
Cons: I used about a gallon of gas, shouldn’t have bought a full tank. My fault.
review from
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9.6
Pros: Terrific service. Clean car. Quick and friendly pickup. Easy after-hours drop-off.
Cons: Poor sound system in Chevrolet Equinox, combined with lots of road noise.
review from
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10.0
Pros: Staff was friendly and professional. Car was clean and smelled nice
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8.0
Cons: Service was good.
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8.4
Cons: The interior of the front window should have been cleaned. This became an issue when driving into the late afternoon sun. Also, the pressure on all four tires were a little low: 30 psi vs recommended 35 psi, which caused the low pressure indicator to illuminate.
review from
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5.2
Cons: 1. The low tire pressure was on the whole time. 2. The UBS plugs were not working. 3. Car pulled really bad to the right 4. SiriusXM radio stopped working mid way through the rental. 5. Called customer svc to discuss these issues ans was dismissed to call back and ask for roadside.
review from
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2.0
Pros: Absolute nothing, car was never there and was offered a minivan after booking and confirming an SUV three days in a row.
Cons: Book elsewhere
review from
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2.0
Cons: Everything but especially the customer service
review from
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2.0
Pros: Nothing. They didn’t honor my reservation.
Cons: Everything
review from
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4.4
Pros: Counter staff was super friendly.
Cons: I thought my reservation was at the airport, wrong, it was downtown in Ft. Lauderdale. I had th option of paying for an Uber to go downtown or pay for the airport fees. The SUV did not come with a GPS, this is an additional charge. My phone battery was dead so Hertz charged me $10 for a charger.
review from
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Where can I find Hertz hire cars in Fort Lauderdale?
901 E Sunrise Blvd, Hertz car rentals
Address
901 E Sunrise BlvdPhone
+1 954 760 4719FAQs about hiring a car from Hertz in Fort Lauderdale
What is the most popular car hire from Hertz in Fort Lauderdale?
Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Hertz in Fort Lauderdale.
How many car hire locations does Hertz have in Fort Lauderdale?
Hertz has 7 car hire locations in Fort Lauderdale. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Fort Lauderdale Airport (FLL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Fort Lauderdale Airport (FLL)?
Yes