Pros: Staff was super friendly and drop off was easy.
Cons: Waited over an hour to get my car. They don't accept VISA Debit cards unless they are out of state. Had to pay an additional $14 per day because I used a VISA debit card. So it worked out to be about the same price as a place at the airport and it would have saved me over an hour of waiting. Also, the alignment of the steering was so bad that I had to hold the wheel pointing at 1 o'clock to keep it straight.
Pros: Drop off was easy
Cons: 1) There was no sense of urgency from staff, it took almost 2 hours to handle the 10 people in front of me online and when I left the line had grown to around 20-25 2) they charged me $7/day for using my own insurance and not buying into their rip off insurance of $38/day this has never happened to me before
Cons: False advertising, the company doesn’t have Fiat 500s but this is the car they suggest you may get. Then sold us a bunch of extras that we didn’t need. Double the price of the rental. Overall felt taken advantage of. Will never rent from them again.
Pros: Crazy deposit, also the guy was rude
Pros: Horrible customer service
Cons: They didn’t even rent me the car because they didn’t approve my insurance??? Refused to give me a refund. Said they don’t do refunds after telling me it would be on my card in 5-7 business days. Wheni calle then, they said “you aren’t getting your money back” and hung up in my face. Liars and thieves.
Pros: How the process was done.
Cons: The car needed new tires and had a lot of work that needed ri be done to the exterior. Paid extra for coverage through 3rd party and they wanted more insurance so ended up using mine - could have saved almost $60 and the $500 deposit.
Cons: I did not know upfront I could not take the car out of state. They said they would keep a $1,000 deposit for anything happening to the vehicle. They did not specify I could not leave the state and charged me over $1,800. Don’t recommend renting from a dishonest company.
Pros: Great friendly professional staff. Hyundai Elantra was almost new, spotless, cleaned and sanitized. Fantastic gas mileage. Not to mention a great rental rate!
Cons: Only drawback was the usual ridiculous taxes the local government tacked on. (Four different taxes!!!)
Pros: drop off was easy. car was good value
Cons: pickup was terrible. they kept trying to shove their insurance down your throat. i have Amex which covers collision and my own liability. Wanted proof of insurance for which my state doesn't issue an insurance card and even when I showed them on the internet, they still wanted a $1000 deposit or buy their insurance. They should disclose this on website and not in the microfine print. also should disclose about the Sun Pass for tolls on website and have a way to set up the insurance when you make a reservation. also; the shuttle location in Ft. Lauderdale could be better, tough to find
Cons: This is the second time I've tried to rent from them and both times have been issues. This time I couldn't rent because I didn't have my car insurance card with me and they wanted to charge me $81 for liability insurance, which was more than the car rental. At no time did they tell me they needed that information until i was there to pick up the car. This could have been downloaded to them prior to my arrival. i did not carry this information on my trip. It seemed shady to make additional money. I saw other customers being charged for miscellaneous items that were very odd to me. Wouldn't ever rent from them again.
Cons: Changed price 3 times from what was quoted on the internet
Pros: Staff was very nice
Cons: Reservation service was trash. Ended up not needing the insurance provided and kayak didnt refund me correctly.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Economy Rent a Car in Fort Lauderdale.
Economy Rent a Car has 3 car hire locations in Fort Lauderdale. Take a look at our Economy Rent a Car hire location map to find the best car hires near you.