Reviews for Economy Rent a Car in Fort Lauderdale
- All reviews 100%
21 Feb 2018
Don’t rent from them
Pros: Absolutely nothing
Cons: They want to charge me more than my prepaid rental fee because I didn’t bring my declaration insurance papers. When I decided I could not afford their insurance even though I paid with a credit card that covers the car, they would not rent my vehicle to a man waiting to rent a car. They had no others available that day for him except the one I canceled.
21 Feb 2018
Beware: Economy Rent a Car not the same as Economy Car Rentals
Pros: Got the car we reserved online - not a substitute and no upselling.
Cons: Don’t do it. This was more of a fly-by-night operation than the “real” Economy car rental place. Need to bring your insurance coverage declaration page. Not just proof of insurance. Beware of many extra fees not disclosed on website and requirement to sign an agreement if you don’t take their insurance that all extra costs including downtime for vehicle repairs will be charged to your personal credit card. Pickup and return is offsite from airport, so you will need a gps. There is a shuttle and bus transfer to/from airport.
20 Feb 2018
Pros: The car was clean and the drop off was easy.
Cons: They give you the cheapest prices up front but when you get there it’s plus, plus, plus. Make sure you read the terms and conditions word for word, because they hide a lot in there and once you’re at their counter, you’re screwed. I ended up having to pay $75 more than anticipated because you have to have a certain Amount of liability coverage, or you have to buy theirs. Florida’s drivers get an added surcharge and DO NOT get unlimited miles. Read, read, read. And the girl at the counter was very rude. Would NOT recommend this company at all.
20 Feb 2018
Taken for a ride
Pros: The drop off
Cons: Insurance shannenigans... according to Florida law apparently drivers need to provide liability coverage apart from collision coverage. So you expect to be able to use you car insurance rental coverage to address that. Economy in an attempt to sell their own coverage requires a letters, not just your card, to release you rental. If you don’t go with it you forfeit you prepayment. Also they don’t allow for couples to use credit card from the spouse for payment... but they only tell you at the store and then they charge you 5% of the already paid amount to change cards...or you have to pay a daily fee for the spouse to be a second driver... I requested to see all that in writing when I asked why that info was not provide during the online purchase and they don’t have it. But pushed a 20 page stack in front of me to pretend they did... Checking out took us 1.5hrs... cause all other costumers had to deal with the same surprises... Shamefull fiasco! Not the beginning of a vacation you look forward to. Thanks Kayak for the bad taste in our mouths, but your referral was more like an ambush then a welcome party.