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2.0
I was charged 300$ usd after cad return for insurance. I had however declined it as I already have insurance else where, but it was not noted by the employee. When I called, the person I talked to was rude and they did not want to refund me. I call 3-4 times and finally they offere to reimburse the amount in store credit of half in cash. I took cash, I will never rent with Fox again and will recommend every one i know not to rent with them.Reviewed 21 Jan 2023
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10.0
I was a little worried about this rental based on the reviews but it was a great experience and the car was perfect! I will definitely be using them again!Reviewed 17 Nov 2022
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6.0
The pick up process was slow, the agent showed no urgency in getting us on our way ,instead the agent was trying to sell additional coverage for the rental, and a set him "goat mouth " bout accidentReviewed 9 Nov 2022
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10.0
SuperReviewed 23 Oct 2022
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6.0
It took almost an hour and a half to pick up the car. This is just to long. I did not like the hidden fees of the $11.00 a day for the freeway pass. I only needed it for two days. But I had to pay a daily fee.Reviewed 20 Oct 2022
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8.0
There was a little situation with the paper work but the manager Michael was extremely helpful. Thankyou! will rent again!Reviewed 17 Oct 2022
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10.0
The car was not very clean but the overall process at the office and drop off was excellent.Reviewed 28 Sep 2022
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4.0
When booked online it said I had this car for $129. When I got to the counter I had to pay another $300 in fees? So this car went from really affordable to a complete waste of my money. I will never be using Fox Rentals again.Reviewed 26 Sep 2022
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2.0
The car was dirty on the inside The windshield wipers were not working The brights did not work The car had over 50,000 miles on it and clearly had not been maintained properly The amount charged for the sun pass was rediculously high The vehicle felt unsafe when driving in the rain at nightReviewed 18 Sep 2022
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2.0
I will never rent from Fox again. We stood in line for over an hour to pick up out vehicle. When we went to the parking garage we were told to select the car we wanted and then mark on their paperwork all of the scratches and dings. The exterior of the vehicle was awful. I’ve never received a vehicle with that much visible damage. The interior smelled like smoke and sweaty socks. We used air freshener to try to get rid of the smell. It did not work. Lesson Learned: cheapest is not always the best. Say NO to Fox RentalsReviewed 11 Sep 2022
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2.0
This was the 4th or 5th time I was charged for gas when I returned the tank completely full. I've used Fox for more than 30 rentals over the years, but this was my very last. Not because of the fuel issue, they've gotten out of hand with the post-rental charges, and miscommunication. If you're going to, without notice, later charge my card for a slew of fees then at least be consistent. Sometimes I am charged fees and surcharges, sometimes I am not. Sometimes the return is fine, sometimes I am charged for non-existent damage. Get it together.Reviewed 22 Aug 2022
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2.0
I was overcharged from what i was told with no explanation i will call my credit card company to dispute . Will NEVER use fox again it is a fraudulent company.Reviewed 20 Aug 2022
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