Book Fox hire cars in Fort Lauderdale

Reviews for Fox in Fort Lauderdale

Recent reviews

Traveller rating

Excellent

113

Good

78

Okay

107

Mediocre

183

Poor

0

Find reviews that mention:

car was dirtywait time

get the carcustomer service

car availablenever rent

long linewaited over an hour

friendly staffcar was clean

great price

10.0

Cons:ExcellentReviewed 14 Dec 2020

review from

4.0

Pros:The car was good. It was in great shape for a rental with 22k miles on it. Location was in the airport (unlike Las Vegas...although that isn't an issue for me as an LV resident renting, but it really mattered here because I was very late -- see gas station comments below) The garage was good from taking car, checking out at gate and fast, easy return. Also "good": this rental process only too 2.75 hours from the point at which I got in line to driving away from the gate. How is this "good"? Las Vegas Fox once took 3.25 hours. The bad part of Fox outweighs anything good, though.Cons:The desk could only get better. It was horrible. I spent more time in line at the desk for a pre-paid car than I did actually DRIVING the car. Fox is notorious for long processing. It's worth paying 25% more with another company. In this case, I probably would have spent less money and time with Uber. IF this review is specifically tagged to Fox at FLL: Plan to get gas 5-10 miles BEFORE you get near the airport. There is no exit "just before" the airport exit and the airport exit IS the airport exit. There are NO GAS STATIONS between or near the exit before you are at the car return, so you have to go through the airport and look for one. Even with my personal Garmin, it took me 30 minutes to get gas and back (thanks in part to a train blocking the first gas station route.) FLL is a super easy airport for returning cars -- if you don't need gas! The closest gas to FLL is 2.4 miles (south, driving on roads, not by helicopter), IF you know where it is and the fastest route. I don't recommend gassing to the north as the train tracks are on the north edge of FLL. The closet gas to FLL off 595 is 10.6 miles Of course, Fox won't tell you these things because they want you to return and pay their penalty price for not filling up. (And "returning empty" is a scam only those who CAN return completely empty can beat!) Finally: I found it odd that in an area where so many people reuse to learn English (my colleague told me on of his uber drivers said he has been here 18 years and doesn't speak English!), Fox had 3 desk agent that spoke no Spanish. Maybe that's a good thing.Reviewed 5 Apr 2021

review from

2.0

Pros:Terrible experience. Had to wait 2 hrs in line with 2 young kids after a long flight to get the car because there were only two people on the counter to take care of long line of customers. Everyone was very upset.Cons:More people on the counter based on the reservations they made.Reviewed 10 Feb 2021

review from

6.0

Pros:The drop off crew was amazing, efficient and fast no hassle.Cons:I was charged for a upgrade when they didn't have the car I booked online, I called customer service and they told them that they're not suppose to charge for the upgrade and the counter rep still refused to upgrade me without charge, this whole process took about 2.5 hours going back and forth. I tried cancelling but because it was booked online it couldn't be cancelled so I was advised by the phone rep to just pay and a complaint was filed. I'm still waiting on resolution. The car interior was decently clean but the exterior looked dirty.Reviewed 2 Feb 2021

review from

4.0

Pros:Drop off was easy and product was as described.Cons:Pick up car line was more than 2 hours long. Only 3 workers. I paid for the rental in full prior to pick up and was charged almost double after drop off for items I did not request or ask for.Reviewed 5 Feb 2021

review from

2.0

Pros:Pick up took almost 2.5 hours. Staff were overwhelmed and car selection was nonexistent. The vehicle was scratched and the inside stained and dirty. I immediately took the vehicle to a nearby grocery store to buy disinfectant and cleaned the inside. The low washer fluid indicator was on so I had to put window washing fluid in the vehicle. Overall this rental was the worst. I would not recommend Fox until changes in some procedures were made.Cons:More representatives available for check in/pick-up especially on a Saturday. Provide clean cars and ensure they have the operating fluids topped off BEFORE rental pick up.Reviewed 7 Feb 2021

review from

2.0

Pros:NothingCons:Payed full up front for the rental just to find out that I still need to pay extra 30% at the checkout ...Reviewed 7 Feb 2021

review from

2.0

Pros:Car was great , drop off was great.Cons:The wait to get a car takes forever. I didn’t realize I had booked with Fox when I made the reservation. The last time too 3 hrs. This one was over an hour. I will go elsewhere next time. After all their fees they aren’t any cheaper.Reviewed 8 Feb 2021

review from

4.0

Cons:First the shuttle busses at FLL were not picking up, so we had to walk to the car rental place. Back seats were sticky. The car was much smaller than I expected and too small for my large frame. The right front tire had a slow leak, which Fox didn’t want to pay for fix.Reviewed 16 Feb 2021

review from

2.0

Cons:When I arrived at the rental counter, they told me my reservation had been cancelled. However, I could still rent for $50 more per day. I had no choice as there were no other rentals to be had. They said I had to talk to the place I rented from (Kayak) to find out why my reservation was canceled.Reviewed 21 Feb 2021

review from

4.0

Pros:The kayak rental process was convenientCons:Actual FOX car selection go may h what I ordered. Service at desk was cordial; however the up charges weee not. I asked if there was extra charge to go to next level vehicle they said there was not. I asked doe minimal basic insurance I was charge next tier. I was on a work call while picking up- the person knew I was distracted and not paying much attention. Speaks to true integrity and service level. I’m disappointed. The car was filthy and smelled, couldn’t get one of the seats to fold, wipers didn’t work properly during heavy tain on highway & the aligns t was off. Car kept swerving back n forth.Reviewed 21 Feb 2021

review from

10.0

Pros:As advertised..Cons:NothingReviewed 19 Feb 2021

review from

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• What is the most popular car hire from Fox in Fort Lauderdale?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Fox in Fort Lauderdale.

• How many car hire locations does Fox have in Fort Lauderdale?

  Fox has 1 car hire location in Fort Lauderdale. Take a look at our Fox hire location map to find the best car hires near you.

• Does Fox have a car hire location at the airport: Fort Lauderdale airport (FLL)?

  Yes

• Does Fox offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?

  Yes