Guest reviews
Overall rating
7.4
Good
Based on 830 reviews
Cleanliness
7.7
Comfort
7.6
Pick-up/Drop-off
7.3
Value for money
7.2
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Pros
"Staff was friendly and swift."
(in 1485 reviews)
"Dropoff was quick and easy"
(in 270 reviews)
"Staff friendly and car clean."
(in 613 reviews)
Cons
"The customer service was rude"
(in 346 reviews)
"Didn't have car I reserved."
(in 199 reviews)
"I'm disputing with my credit card!"
(in 115 reviews)
Recent reviews
Traveller rating
152
95
91
51
60
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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2.0
Pros: Was able to provide refund for rental due to COVID 19 and travel restrictions, but would not refund additional insurance of $55
Cons: Should have refunded $55 additional insurance.
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10.0
Pros: The staff was very helpful and informative. The drop off and pick up for the day was perfect. We spent extra time between our cruise and our flight home.
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5.2
Pros: The process was easy and the it was a good value
Cons: The car reeked of smoke and picking out a car in the garage was difficult
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6.8
Pros: Easy drop off
Cons: Toll package expense and explanation, unfriendly pick up rep that wanted to give us a different car, better communication of all the extra fees
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5.2
Pros: Price was right.
Cons: Car had almost an empty tank when I picked it up and they tried to charge me when I dropped it off with same amount. Windshield wipers were barely worked.
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10.0
Pros: Fast and easy
review from
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4.8
Cons: Dollar charged me for a full tank of gas when I only used half. They said it was their policy but did not explain that to me when I agreed to pay for the gas ‘at street price.’
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10.0
Pros: Beautiful brand new car, extremely easy pick up and drop-off process.
Cons: Staff were a bit rude during the check-in process at Dollar FLL. They didn't say hello, were laughing and conversing with each other while working with customers, and were generally unprofessional.
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9.6
Cons: Airbag was faulty. Otherwise this would have been a 5*
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7.2
Cons: Communication. I reserved a full size pickup and they were out but before I told them some guy wanted us to take a small car. We were eventually upgraded to a full size SUV.
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10.0
Pros: Outstanding
Cons: Nothing
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7.6
Cons: The car I reserved was not available at pickup. Because of the delay in getting the car I reserved I lost around $200. I had arranged a truck to move something and when they didn’t have the truck I could not move the item at the arranged time.
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Where can I find Dollar hire cars in Fort Lauderdale?
Top tips for renting a car from Dollar in Fort Lauderdale
- Full-size car hires from Dollar in Fort Lauderdale are around 65% cheaper than other car types, on average