Guest reviews
Overall rating
7.3
Good
Based on 7,064 reviews
Cleanliness
7.7
Comfort
7.6
Pickup/dropoff
7.3
Value for money
7.3
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
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pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
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great price
great experience
friendly staff
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7.2
Cons: Communication. I reserved a full size pickup and they were out but before I told them some guy wanted us to take a small car. We were eventually upgraded to a full size SUV.
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10.0
Pros: Outstanding
Cons: Nothing
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7.6
Cons: The car I reserved was not available at pickup. Because of the delay in getting the car I reserved I lost around $200. I had arranged a truck to move something and when they didn’t have the truck I could not move the item at the arranged time.
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4.4
Pros: Dirty car. No windshield fluid. Tilt when didn’t work.
Cons: Allowing us to inspect the car before leaving. Wasn’t even an option arriving late at night.
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9.6
Pros: Drop off very easy, nice person at drop off
Cons: The employee at Fort Lauderdale airport really wasn't very communicative or helpful. Got the job done but not very well.
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8.0
Pros: Everything went smoothly
Cons: I paid more than I was quoted online. I was quoted $5.20 per day rental. Charged $7.99 per day rental
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9.2
Cons: Car had a number of small scratches on exterior.
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5.2
Cons: Car was dirty at pickup. Radio stations and phone settings were cleared each time car was turned off
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9.2
Pros: Rep at the counter got me out of there quickly without trying to upsell me on anything
Cons: Have no complaints
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10.0
Pros: The Dollar service rep gentleman in the Fort Lauderdale city office was outstanding
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7.6
Poor customer service
Pros: Nice clean vehicle
Cons: They weren’t going to honor the booking price without a hassle. Literally the agent said because I didn’t arrive at the booking time of 3pm. I was at the counter at 3:12pm and that was the reason she said I couldn’t get the deal I booked. In the end they gave me the correct price. Otherwise, everything else was good.
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10.0
Beautiful Chevy Suburban
Pros: Large size; new vehicle
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10.0
Pros: Outstanding
Cons: Nothing
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9.6
Pros: Drop off very easy, nice person at drop off
Cons: The employee at Fort Lauderdale airport really wasn't very communicative or helpful. Got the job done but not very well.
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9.2
Cons: Car had a number of small scratches on exterior.
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9.2
Pros: Rep at the counter got me out of there quickly without trying to upsell me on anything
Cons: Have no complaints
review from
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10.0
Pros: The Dollar service rep gentleman in the Fort Lauderdale city office was outstanding
review from
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10.0
Beautiful Chevy Suburban
Pros: Large size; new vehicle
review from
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7.2
Cons: Communication. I reserved a full size pickup and they were out but before I told them some guy wanted us to take a small car. We were eventually upgraded to a full size SUV.
review from
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7.6
Cons: The car I reserved was not available at pickup. Because of the delay in getting the car I reserved I lost around $200. I had arranged a truck to move something and when they didn’t have the truck I could not move the item at the arranged time.
review from
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8.0
Pros: Everything went smoothly
Cons: I paid more than I was quoted online. I was quoted $5.20 per day rental. Charged $7.99 per day rental
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7.6
Poor customer service
Pros: Nice clean vehicle
Cons: They weren’t going to honor the booking price without a hassle. Literally the agent said because I didn’t arrive at the booking time of 3pm. I was at the counter at 3:12pm and that was the reason she said I couldn’t get the deal I booked. In the end they gave me the correct price. Otherwise, everything else was good.
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Where can I find Dollar hire cars in Fort Lauderdale?
600 Terminal Dr, Dollar car rentals
Address
600 Terminal DrPhone
+1 866 434 2226Top tips for hiring a car from Dollar in Fort Lauderdale
- Compact car hires from Dollar in Fort Lauderdale are around 63% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Fort Lauderdale
What is the most popular car hire from Dollar in Fort Lauderdale?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Fort Lauderdale.
How many car hire locations does Dollar have in Fort Lauderdale?
Dollar has 2 car hire locations in Fort Lauderdale. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Fort Lauderdale Airport (FLL)?
Yes
Does Dollar offer shuttle or airport pick-up services from Fort Lauderdale Airport (FLL)?
Yes