Book Enterprise car hires in Fort Lauderdale

Pros: Worst experience I've ever had I reserved a mini van a week in advance and I get there the day for them to tell me they don't have it.

Pros: Just the price

Cons: I rent a convertible and when I get the they give me a Nissan Altima, smell weed, scratch all over... really bad experience

Pros: The price

Cons: A car that did not smell like a smoker - everyone that rode int he car over the week made a comment about the smoking smell. It was embarrassing to smell like that. Also, flight was cancelled out of Ft Lauderdale and was rebooked out of Miami, would not let me drop off in Miami, so I had to pay a $100 for a Lyft ride to Miami. Not very customer friendly at all, especially in light of the Tropical storm impacting South Florida on top of all of the Covid stuff.

Pros: I did not appreciate that the agent did not call me to tell me that there were no cars available. I was told that no cars were available when I went to the location to complete transaction. The agent claimed he called but I never received a call nor did I speak with the agent.

Cons: Call two hours in advance to inform customer that no cars are available or find another location that has similar cars available and offer that option to customers. In that sense you saved them time.

Pros: Staff was indeed friendly and helpful but I got a car that was having issues with the engine coolant and I had to make unnecessary calls and stops to prevent the engine from over heating

Cons: Make sure all cars are ready and able for long distance drive

Pros: My car was canceled when I went to pick it up.

Cons: Complete disaster. They didn’t have any cars!!

Pros: Antoine was great. Eager to help.

Cons: No cockroaches would have been excellent. They were crawling through the car. Disturbed to say the least and corporate has yet to respond. Home now. Luggage outside airing out bc of the bugs. I cant afford an infestation in my homes.

Pros: Nothing

Cons: We booked a car, for a confirmation right then and there. Drove all the way to the rental place and we were told they had no cars available. None. At. All. And they never called us to let us know. They offered no help to us when we got there, as we were clearly baffled and stuck in a foreign town, needing to drive several hours to our next spot. I still cannot believe that Happened to us.

Cons: I never had an Enterprise Rental

Pros: The staff was super unhelpful especially the manager who did not even offer to assist after they did not have the car I reserved. He was rude and could not care less. I will never rent a car from them again!

Cons: They could have offered to locate the car at another location, the type I reserved and tried to assist, given that I was in a difficult situation which I explained to them because of the size of the vehicle I needed. Instead, he crossed his arms and shrugged that my vehicle was not guaranteed and that he didn't have any responsibility for it. Also, the located was filthy with trash and broken glass all over the parking lot. Awful experience!