New Orleans hotels near Old Ursuline Convent

Cons: The restaurant was closed

Cons: That we couldn't stay longer. Lol.

Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

Cons: Room was warm

Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!

Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.

Cons: That we couldn't stay longer this time.

Cons: Room service prices were too expensive for the quality of the food

Cons: Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!

Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!

Cons: Tired liooking

Cons: Needs to be updated. The bathroom door needed painting.

Cons: The cost for parking was very high.

Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude

Cons: N/a

Cons: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.

Cons: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!

Cons: We were a bit surprised that there wasn't a snack bar in the room. or at least a little fridge with some drinks. The rooms seem a bit dated as did the bed linens but not a big deal.

Cons: Everything was great.

Cons: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.

Cons: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Cons: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Cons: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

Cons: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.

Cons: No fan in bathroom and convenient for one person not multiple.

Cons: Almost everything

Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!

Cons: Put hand soap in guest rooms prior to check in

Cons: The price was too high for the size of the room. Going to a concert at the superdome with 4 girls as the only adult...I felt like I had no other choice. We paid way too much. I stayed at the hotel for another local popular event that the hotel seemed to have even more guests....same room, same number of nights....same time of week...1 1/2 times less. One Direction= let's try to over charge customers. ..sad

Cons: I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.

Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

Cons: No free parking. Valet only or pay for parking garage. No breakfast.

Cons: Parking rates

Cons: Nine

Cons: Nothing!

Cons: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.

Cons: N/a

Cons: The room was a little small.

Cons: Distance could be an issue for some people.

Cons: Extra charge for corner room whose view not good

Cons: I did not like that they hiked the price up for that night and it took 4 hours and 3 phone calls to get food delivered to the room.

Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.

Cons: No window or refrigerator

Cons: Nothing

Cons: I felt as if the carpet in my room had not been cleaned or vacuumed before my stay. There was obvious staining and debris visible. I am glad I brought slippers. It seems as if the cleaning of the rooms could be more detailed as there were trash under/behind the dresser and side table.

Cons: Nothing

Cons: Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc. We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left it in. We thought "it's only $15 more than parking across the street, and we will have piece of mind" so we went with the valet. We remove our luggage for the night, brought in the camera gear (thank god) and carried on with our New Orleans experience as they drove our car off to the garage. Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around. She gave me quick directions and I headed to the parking garage. When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys. I was confused because it was just a $20 over night pay lot that we could have easily used instead of paying $15 more for the "garage" we were told our car would be in. I grabbed my items, double checked all the doors were locked, and took the keys back to the employees in the booth. When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went. We both agreed that there must be some reason for it and that the garage was full or they would move the car at some point. 8AM: Our hotel phone rings. The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced. You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going on. We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car. We head over and look over everything. Sure enough, it was in the same spot it had been the night before, sans two windows. It only looked like some center console change and our GPS had been taken(which was in a locked glove box). The parking garage paid for everything to be replaced that had been taken, and replaced the windows. Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed. Of course our room and valet charges were comped, and the staff acted accordingly, it was just an unfortunate situation that could have been avoided if the front desk had the real information regarding where their guests' vehicles were actually parked. Take what you will from this. Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did the best they could.

Cons: Had to pay for parking. No complementary toothpaste or bottled water.

Cons: Our room 221 was dark and dingy feeling. No windows and the only curtain on the door wasn't operable.

Cons: My room on the first floor had no weather strip on the bottom of the door and suffered a draft. Once plugged with a spare blanket, however, the room was cozy. Also, the electrical cords for the television were rather lazily slung over the TV itself. It looked shabby.

Cons: It was nothing that I didn't like. I'm used to stay and four star hotels so I had to adjust to the boutique feel of the room, but I bet it was comfortable and the atmosphere was authentic and great.

Cons: Nothing really.

Cons: Noise and parking. During a busy time, self park will be almost impossible. We valeted in order to avoid searching for a space.

Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!

Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.

Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.

Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.

Cons: breakfast was overpriced

Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.

Cons: N/A

Cons: Elevators but they're putting new ones in

Cons: $40 per night parking fee

Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.

Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm