Sheraton New Orleans Hotel

4 stars
New Orleans, LA
See location
Fri 1/3
Tue 5/3

About Sheraton New Orleans Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

Latest deals for Sheraton New Orleans Hotel

Fri 1/3
Tue 5/3
How payments to us affect rankingMore info
Traditional Room
1 king bed
1 king bed
1 king bed
Executive room
1 king bed
1 king bed
bed type unknown
Deluxe room
2 double beds
bed type unknown
1 king bed
Double room
2 double beds
2 double beds
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Executive lounge access
  • Family rooms
  • Storage available
  • Sofa
  • Telephone
  • Carpeted


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet paper
  • Walk-in shower

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed


  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet


  • Outdoor pool
  • Rooftop pool

Things to do

  • Gift shop


  • Fitness centre

Reviews of Sheraton New Orleans Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very GoodBased on 1,562 verified guest reviews

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8.0 Very Good
The staff was really great.
8.0 Very Good
Pros:The room/bed/view were lovely.
Cons:For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8 Okay
Cons:The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4 Wonderful
Pros:I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons:I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1 Wonderful
Pros:Location was ideal. Staff were friendly.
9.4 Wonderful
Pros:Great location
Cons:Rooms could use some sprucing up
10.0 Wonderful
Cons:They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0 Okay
Cons:The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10.0 Wonderful
Pros:Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10.0 Wonderful


500 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium148 m
  • New Orleans Musical Legends Park0.4 km
  • Audubon Aquarium of the Americas0.5 km
  • New Orleans Pharmacy Museum0.5 km
  • Jamie Hayes Gallery0.7 km
  • Saenger Theatre0.7 km
  • Preservation Hall0.7 km
  • Jackson Square0.8 km
  • Saint Louis Cathedral0.8 km
  • Louisiana Children's Museum0.8 km
  • Louisiana State Museum0.8 km
  • The National WWII Museum1.1 km



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the centre of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18.4 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.8 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

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