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DoubleTree by Hilton New Orleans
4 stars

DoubleTree by Hilton New Orleans

300 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 581 1300
From
$191
Cheapest

rate per night

7.9
Good
based on 2280 reviews
2,280 reviews
Room type
Provider
Nightly total
Queen room
$191
Double room
$192
King room
$193
87 more DoubleTree by Hilton New Orleans deals
87 more DoubleTree by Hilton New Orleans deals

Photos of DoubleTree by Hilton New Orleans

Overview

Rating

Situated in New Orleans, DoubleTree by Hilton New Orleans is a short walk from Jackson Square and offers an outdoor pool. It is close to Harrah's New Orleans, shops and nightlife options.

There are a variety of amenities at the hotel that guests can enjoy, such as a kids club, an express check-in and check-out feature and a fitness centre. Staff are available 24/7 and can assist with booking tours and tickets.

The modern rooms at DoubleTree by Hilton New Orleans are air-conditioned and include a refrigerator, a desk and wireless internet access. There are also several connecting rooms designed to accommodate families or groups travelling together.

The hotel features restaurant and bar where guests can unwind of an evening with a meal and a drink. A wide variety of cafés and restaurants are also available in close proximity to the property.

DoubleTree by Hilton New Orleans is within walking distance of The Historic New Orleans Collection, the Saenger Theatre and Ernest N Morial Convention Center. New Orleans Union Passenger Terminal is within a half-an-hour walk.

Rating
7.9
Good
Based on 2,280 verified guest reviews

Latest deals for DoubleTree by Hilton New Orleans

Tue 25/3
Wed 26/3
Standard Room
bed type unknown
$222
bed type unknown
$235
bed type unknown
$274
King room
1 king bed
$193
1 king bed
$193
bed type unknown
$194
Deluxe room
2 queen beds
$278
2 queen beds
$302
2 queen beds
$310
Double room
bed type unknown
$192
2 double beds
$200
bed type unknown
$237
Queen room
2 queen beds
$191
2 queen beds
$194
2 queen beds
$235
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton New Orleans

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

Dining

  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking
  • Private parking

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

General

  • Family rooms
  • Telephone
  • Storage available

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Media and entertainment

  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Bathroom

  • Hairdryer

Outdoor

  • Terrace/Patio

Things to do

  • Gift shop

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of DoubleTree by Hilton New Orleans

7.9
Good
2280 verified ratings
Wonderful
1127
Very good
375
Good
281
Okay
137
Fair
138
Mediocre
77
Poor
146

Summary of reviews

Guests say
Guests largely appreciated the hotel's location, noting its convenience and centrality. Many reviews highlighted the cleanliness of the rooms and the friendliness of the staff. However, there were several complaints about the customer service experience, especially regarding unauthorized charges and issues with the air conditioning. The parking fees were also a frequent point of frustration, with many guests feeling that the costs were not clearly communicated upfront. Overall, while the location and cleanliness were praised, guests expressed dissatisfaction with the service and added costs.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service2 out of 10
Amenities2 out of 10
Value for Price1.5 out of 10
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Score by provider

All reviews

8.0
Very good
Melodii, Dec 2024
I stayed at the DoubleTree by Hilton with a group that had a weekend-long event there, where this was the host hotel. It was pretty central to all the attractions in the city and was very walkable. The hotel was clean and welcoming and I look forward to returning in the future.
2.0
Poor
Gerald, Apr 2020
Pros (+) The reservation was canceled due to the virus.
Cons (-) Don't know bc we didn't go to NO.
6.8
Okay
Tyson and Erin, Sept 2019
Cons (-) They charge multiple things that weren’t my charges.... when I went to the front desk to talk to them about it they told me it was taken care of. It was not, I had to call the hotel chain multiple times. We had to shut off my card while I was down there to stop them from charging more. I spoke with several guests they told me double tree is known for that. I will never stay at another double tree ...
Read more
8.2
Very good
Craig, Sept 2019
Pros (+) Comfort of the room was fantastic. Breakfast selection was good.
Cons (-) The hallways near the service elevators are right above the restaurant. Therefore the smell comes up those elevator shafts and into those hallways.
9.1
Wonderful
Anonymous, Apr 2019
Pros (+) Staff was very friendly and helpful. Room while a bit small was comfortable and we were able to get adjoining rooms with our friends. Dining was very good and accommodating. Dining costs were about average. We flew in and used Uber or walked so I can't speak to parking.
Cons (-) Maybe a better listing or area dining. The only other issue we had was a very noisy fan in the bathroom, so if I got up during the night it would wake my wife or visa versa. If you wanted to leave the light on you had to put up with the grinding of the fan. Sounds petty but it was annoying for such a nice hotel. I believe our friends had the same experience.
9.7
Wonderful
Lynn, Mar 2017
Pros (+) Great beds and excellent location in New Orleans.
8.0
Very good
Anonymous, Dec 2016
Cons (-) the only issue was the room next to us. they were loud and making noise all night long. no way to get any rest. we was in room 807 and they was in 808. other than that everything was fine.
5.7
Fair
Anonymous, Feb 2016
Pros (+) Access to downtown .
Cons (-) Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
8.2
Very good
Anonymous, Oct 2015
Pros (+) location
Cons (-) the air conditioner could not get adjusted I was cold all night
8.2
Very good
arguellorr, Apr 2015
Pros (+) Its in front Of The Harras Casino And Walking distance from every were in downtown
Cons (-) room is poorly isolated and hear all the noise neighbors

Location

300 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium186 m
  • Audubon Aquarium of the Americas277 m
  • New Orleans Musical Legends Park0.6 km
  • New Orleans Pharmacy Museum0.6 km
  • Louisiana Children's Museum0.7 km
  • Jamie Hayes Gallery0.7 km
  • Jackson Square0.8 km
  • Saint Louis Cathedral0.9 km
  • Preservation Hall0.9 km
  • Louisiana State Museum0.9 km
  • Saenger Theatre0.9 km
  • The National WWII Museum1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at DoubleTree by Hilton New Orleans

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton New Orleans

  • How long should you stay at DoubleTree by Hilton New Orleans? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at DoubleTree by Hilton New Orleans

  • Where is DoubleTree by Hilton New Orleans located?

    DoubleTree by Hilton New Orleans is located at 300 Canal Street in Central Business District, 0.4 km from the centre of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to DoubleTree by Hilton New Orleans.

  • When is check-in time and check-out time at DoubleTree by Hilton New Orleans?

    Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton New Orleans.

  • Does DoubleTree by Hilton New Orleans offer free Wi-Fi?

    Yes, DoubleTree by Hilton New Orleans offers free Wi-Fi.

  • How far is DoubleTree by Hilton New Orleans from the airport?

    DoubleTree by Hilton New Orleans is 18.9 km from New Orleans Louis Armstrong. DoubleTree by Hilton New Orleans is 108.5 km from Gulfport Biloxi Regional.

  • Does DoubleTree by Hilton New Orleans have a pool?

    Yes, DoubleTree by Hilton New Orleans has a pool on-site.

  • How does KAYAK find such great DoubleTree by Hilton New Orleans hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New Orleans in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New Orleans and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New Orleans.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
The Windsor Court9.6 Excellent (264 reviews)0.07 kmOutdoor pool, Spa and wellness centre, Fitness centre$674+
3-star hotel
Hotel de L'eau Vive8 Excellent (122 reviews)0.1 kmWi-Fi, Coffee machine$432+
4-star hotel
Nobu Hotel Caesars New Orleans0.11 kmFitness centre, Free toiletries$760+
3-star hotel
5% cheaperPelham Hotel8.3 Excellent (2,649 reviews)0.13 kmRestaurant, Free Wi-Fi, Tea/coffee maker$215+

Cheapest

See cheapest stays in New Orleans
3-star hotel
11% cheaperLa Galerie French Quarter Hotel8.2 Excellent (1,971 reviews)0.25 kmRestaurant, Bar/Lounge, Free Wi-Fi$201+
3-star hotel
10% cheaperBest Western Plus St. Christopher Hotel7.9 Good (2,855 reviews)0.16 kmFitness centre, Restaurant, Bar/Lounge$204+
4-star hotel
7% cheaperHotel Theo New Orleans, Tapestry Collection by Hilton7.2 Good (1,020 reviews)0.25 kmFitness centre, Restaurant, Bar/Lounge$211+
3-star hotel
5% cheaperPelham Hotel8.3 Excellent (2,649 reviews)0.13 kmRestaurant, Free Wi-Fi, Tea/coffee maker$215+

Most recommended

See most recommended stays in New Orleans
5-star hotel
The Windsor Court9.6 Excellent (264 reviews)0.07 kmOutdoor pool, Spa and wellness centre, Fitness centre$674+
4-star hotel
The Eliza Jane, in The Unbound Collection by Hyatt8.9 Excellent (986 reviews)0.18 kmFitness centre, Restaurant, Bar/Lounge$325+
4-star hotel
The Natchez Vacation Rentals8.8 Excellent (27 reviews)0.26 kmWi-Fi, Coffee machine, Free toiletries$776+
4-star hotel
Loews New Orleans Hotel8.7 Excellent (1,129 reviews)0.21 kmIndoor pool, Fitness centre, Bar/Lounge$377+

Good to know

Value for money

7.7

Distance to city centre

0.4 km

Nearest airport

New Orleans Louis Armstrong

Distance to airport

18.8 km