|Value for money||3.4|
|Distance to city centre||0.8 km|
|Nearest airport||New Orleans Louis Armstrong|
|Distance to airport||19.1 km|
|"Very clean, fast elevators, friendly staff"||(in 74 reviews)|
|"Walking distance to everything."||(in 10 reviews)|
|"This was the perfect location."||(in 130 reviews)|
|beautiful hotel||in 216 reviews|
|bourbon street||in 57 reviews|
|close to casino||in 25 reviews|
|convention center||in 15 reviews|
|cruise port||in 28 reviews|
|easy access||in 34 reviews|
|french quarter||in 48 reviews|
|friendly staff||in 243 reviews|
|great location||in 450 reviews|
|hotel mall||in 47 reviews|
|mississippi river||in 54 reviews|
|parking fee||in 195 reviews|
|parking garage||in 229 reviews|
|river view||in 120 reviews|
|room view||in 358 reviews|
|room was clean||in 311 reviews|
|walking distance||in 36 reviews|
The food at Draggo’s was outstanding
Great early check in!
Staff was great! Easy check in at 6am.
Rooms were clean. Beds were comfortable.
For $300+/night, charging to use the health clubs seems a slap in the face. At the end of the day, I did not get much more than I would have for $120/night, and will look elsewhere in the future. Sure, the Riverside was the hotel of choice for the ACS meeting, yet I can walk, get to see a bit more of NOLA while doing so, pay much less money, and (in the end) pay much less for what I need -- a quite place to sleep.
The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.
The hotel is dated and could use some up-dating.
Great for attending conference at convention center
As a HiltonHonors member I was able to choose my room prior to arrival and loved being able to use a digital key--I used my iPhone to unlock the hotel room door. The room was a nice size. Wifi worked well. It's a little away from the French Quarter but easily accessible by street car.
Not having USB ports in the room to charge my devices--there were only outlets. The safe in the room was set high up on a shelf in the closet--hard for me to reach. Also, didn't have much of a view from my window. It was a long, sometimes hot, walk outside to and from the convention center.
Dirty ...not worth the money
rude staff and dirty pathetic room and bathroom..ac doesnt work
Maid Service Policy Surprising
Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.
Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.
The room had a mildew smell
Hotels is priced right and was nicer than expected
Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
location was awesome
parking fee was ridiculous could hear guest in the hallway check in was confusing, you had to be a hilton honor to get faster service
Nestled in New Orleans’ Warehouse District, Hilton New Orleans Riverside offers comfortable accommodation for couples, guests, and travelers. The guest rooms feature flat-screen TVs, mini-fridges, a work area, a coffeemaker, and more. Some rooms also come with lovely views of downtown or Mississippi River. Guests have a plethora of dining choices. Drago’s offers New Orleans local favorites like gumbo and charbroiled oysters, Le Croissant serves traditional New Orleans breakfast dishes like beignets and crawfish omelets, and River Blends Café is the hotel’s on-site coffee house serving quick breakfast items, sandwiches, and coffee drinks all day. Much more than just a convention hotel, Hilton offers amenities such as an expansive gym with tennis, basketball, and racquetball courts, fitness classes, two outdoor pools, and saunas. Spirits Bar is a great open-air spot to grab a cocktail while a speakeasy atmosphere is found at the Public Belt bar where guests can enjoy live music. Guests can pick up on-the-go items—and anything else forgotten from their packing list—at the Marketplace. In-room dining is also available. Attached to Hilton New Orleans Riverside, the Outlet Collection is an indoor mall boasting more than 75 retailers. Guests are within walking distance to the French Quarter, Harrah’s Casino, and Audubon Aquarium. A Saints game at Mercedes-Benz Superdome is less than two miles away, while the nearest airport, Louis Armstrong New Orleans International Airport, is 16 miles from the hotel. Other nearby attractions include the Café du Monde, and Jackson Square.
Based on 4,830 reviews
Value for money
Policies vary by room type and provider.
|New Orleans Louis Armstrong||19.1 km|
|Gulfport Biloxi Regional||108.3 km|
|New Orleans-Union||1.4 km|
|Slidell, Louisiana||45.6 km|