Book Enterprise Rent-A-Car hire cars in Richmond

Reviews for Enterprise Rent-A-Car in Richmond

Recent reviews

Traveller rating

Wonderful

10

Very Good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

4

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car availablegreat price

car was greatpick up and drop

get the carstaff was very helpful

airport location

8.0

The van smelled like cigarette smoke when I first opened the door. Staff immediately sprayed the car and discounted gas requirements to compensate. Van ran great. Staff was very helpful and friendly.Reviewed 17 Apr 2023

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10.0

It was fine. Enterprise was the car rental of Travelers Insurance. We did not have a choice. It turned out to be fine. Pickup and Dropoff went very smoothly. The SUV was basic, but drove easily. No problems.Reviewed 30 Dec 2022

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10.0

Ensure vehicles are cleaned before rental.Reviewed 29 Nov 2022

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8.0

Enterprise did a good job of servicing the rental.Reviewed 2 Oct 2022

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10.0

Customer service was excellent during the pickup and drop off the car. Great employees!! Will just rent from your company for our family getaway weekends.Reviewed 29 Aug 2022

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10.0

Better Direction picking up the vehicleReviewed 21 Feb 2022

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10.0

The staff was super friendly and helpful. The gentleman helped me with my phone getting linked to the car. I had a bad experience with a local Enterprise rental at home...the manager had given me an e-mail that on my next rental I could have a discount or upgrade. On this trip, the manager graciously gave me a nice upgrade for free. GREAT SERVICE!!!Reviewed 9 Dec 2021

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10.0

It took 5-minutes to pick up the car. Very good customer service at this location. I was very happy with my rental. I just wish the price of rental cars wasn’t so high. I’m looking forward to the day when the prices drops back to where they were pre-pandemic. Hopefully!Reviewed 25 Oct 2021

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10.0

Good car - high mileage, easy driving.Reviewed 20 Oct 2021

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1.9

Don't have a car for meReviewed 9 Aug 2021

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10.0

Pros:Easy drop off and easy pick up. Although I have not received my email receipt yet.Cons:Found a old/left over pink mask by the passenger side door.Reviewed 16 Feb 2021

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10.0

Pros:Staff not unfriendly, but not friendly either.Cons:Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.Reviewed 29 Nov 2020

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• What is the most popular car hire from Enterprise Rent-A-Car in Richmond?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Richmond.

• How many car hire locations does Enterprise Rent-A-Car have in Richmond?

  Enterprise Rent-A-Car has 10 hire locations in Richmond. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes