Car Rental at Washington Reagan-National Airport

Pros: Horrible service, bad cars, and sneaky fees with no invoice.

Cons: Everything

Pros: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Cons: Shut down the location. Noone should be renting from Advantage.

Cons: The staff

Mediocre rental

Pros: Drop off was quicker and easier than most companies.

Cons: When I picked up it was dark and the person at the desk merely clicked the unlock button to show me where the car was in the parking lot. It was far too dark for me to be able to inspect the car. When I got on the road, I discovered that the windshield wipers were terrible and almost immediately the tire pressure warning came on for the right front tire. Not impressed with the upkeep of the vehicle or the service at pickup.

Bad!!!!

Pros: We only liked that they offered a suv instead of a car!

Cons: They didn't explain the contract very well. So they charge your card for a deposit and you don't get it back till you return the car. The windshield wipers were very poor and we couldn't see well while it was raining. Poor maintance on the vehicle. The establishment was pretty messy!

Pros: price but I would pay more for better quality

Cons: the agent who initially handled my reservation left the desk for five minutes and I had to get my car key from a different agent, who then didn’t give me any information on where exactly my car was in the lot. in addition, the car I rented had multiple issues: there was only 2/3 of a tank of gas before I left the lot, one of the tires had low air (likely due to the fact that the air nozzle was missing), and the sensor that indicated low tire pressure was on the wrong tire (it said that the right rear had low tire pressure but it was actually the right front). I raised the lack of a full gas tank and tire issue with the attendant who I’m not sure took my concerns seriously. definitely worth paying a little more for better quality service and car at a different rental car company.