Cons: What could have been better is If you receive the model car that you initially booked online and also there should be no hidden charges, I even called and ask thoroughly what the total cost and if there’s is any other charges and they still weren’t up front about it. My dad had to pay more At drop off
Pros: pickup n drop off staff made ur easy
Cons: Car had stained passenger seat but overall was fine
Pros: Car was right at the airport. No shuttle needed
Cons: They need to check their car to make sure there is not defects on the cars.
Cons: They didn't have the vehicle or one similar to what I reserved and by the time they finished adding fees on the cost of the rental was three times the quoted amount
Cons: When we went to get our car there were only 2 cars available a mustang and a Volkswagen passet. We had reservations for a full size car and the staff seemed unaware of our reservations . No one gave us directions out of the rental area and we wasted a lot of time trying to find our way out
Pros: Drop off was easy but staff was not very friendly
Cons: We booked a small size suv. When we got there they told us all they had was a minivan. Our only choice was to take the minivan or pay extra for a Yukon. Or we could sit and wait for an unknown amount of time and see if something came in. Who wants to drive a minivan on vacation?? Th
Pros: The car was ready upon arrival
Cons: Type of car offered, customer service, clarity of price/additional charges
Cons: Customer service is seriously lacking. I forgot something in the car and was hung up on three time before I could talk to a person and once I was finally able to reach someone they transferred me to an answering machine
Pros: Very friendly staff. Check In was only a few minutes and drop off was done before we even had a chance to empty the trunk. I’ll definitly be renting from them again
Cons: We rented a minivan and the back seat was not cleaned out very well. Food crumbs on the seats and the cup holders were pretty gross but I have kids myself so really it wasn’t that big of an issue. Only small thing that I could think of
Cons: When I got to counter at 11 PM they did not have any cars available was told it was because my reservation was for 8 PM. My flight was 3 hours delayed so was out of my control. I did call them at 7 pm telling them I will be late and I was told not to worry that PREPAiD reservations held for 24 hrs
Pros: Staff was great. Had to bring first car back due to mechanical issue as soon as I got it out of the airport but they swapped us into another car immediately.
Cons: Everything was good except for the issue with the car which I assume had just happened since it was very obvious
Compact (Ford Focus or similar) is the most frequently booked car hire type from E-Z Rent-A-Car in Fort Lauderdale.
E-Z Rent-A-Car has 1 car hire location in Fort Lauderdale. Take a look at our E-Z Rent-A-Car hire location map to find the best car hires near you.