Guest reviews
Overall rating
7.3
Good
Based on 6,520 reviews
Cleanliness
8.3
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.8
Dollar car rental prices in Salt Lake City
| Standard | $47/day |
| Commercial | $69/day |
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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7.6
Cons: Had to wait an hour for a car on pickup, and the return booth was unmanned on return. Used Dollar before, but I’d avoid this location in the future.
review from
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10.0
Pros: The line was long and it was late, but the soonest they could the other staff came back and opened up another line to check me out. Reservation pulled up, no issues.
Cons: I wish I would have known to buy addtional insurance from Dollar instead of a third party through Kayak. I didn't realize that would be going through another 3rd party had anything gone wrong. Wish that was more clear.
review from
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10.0
Pros: Staff was friendly and helpful. They even brought the car curbside which was amazing because I had a lot of luggage and two very little kids!
review from
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2.0
Pros: They didn’t have a car for me.
Cons: Evetgung. It was like the fyre festival of rental cars. They had no car for me.
review from
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6.0
Pros: The staff was completely unprofessional and unhelpful. They would not provide info other than short answers and declining to expand on the actual vehicle type that we booked. We booked a vehicle similar to a Jeep Cherokee or a Jeep Cherokee and were given a car that could not handle the snow.
Cons: They could have provided us information on the cars that are available and assisted with our needs.
review from
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2.8
Pros: Nothing.
Cons: Staff unhelpful. Price gouging.
review from
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2.0
Scam! Avoid Dollar at SLC!
Pros: Nothing
Cons: Made a reservation for 1am, plane was supposed to land at 12:20am, but landed at 12:47. I called Dollar’s customer service to let them know I would get there about 1:15am. They said that was no problem, and they’d let the staff know. I got there early, at 1:10, and no one was there. I called Dollar again, and they said the office closed at 12! So, don’t waste time with Dollar. I booked a car with Budget and left. Also, don’t get the insurance if booking through Kayak. That’s not from the car dealer, and if you’re in the situation I was, you pay for the unused insurance.
review from
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3.6
Got hit with so many fees that a $42 rental turned into $248
Pros: Cleanliness of the vehicle but this was it .
Cons: All the hidden fees and getting told that my deposit would be returned but then being charged for it . don't trust this renter . they dis not fully explain all the details .
review from
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2.0
Cons: Rude attemdant
review from
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6.0
Car inspection
Pros: Nothing
Cons: Car was not inspected with me in SLC. Upon arrival in Las Vegas the receiving person finds "too much" evidence of "hail damage" on the hood and I had to fill out a report. These findings were barely noticeable and there had been zero precipitation during the entire rental period. Oh, and the rear tire had slow leak requiring additional air twice in remote locations. When I mentioned this potentially disastrous problem to the receiver, he basically shrugged his shoulders & offered no apology for the inconvenience and associated stress.
review from
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7.6
Had to wait a bit, car was a bit cramped, but decent overall
Pros: The car was dependable Got good gas mileage Good help from staff
Cons: Cramped car Long wait at line
review from
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8.4
Good choice
Pros: Great value. Convenient. Service was top notch.
Cons: Drop off was tricky as the signage to Dollar in the Rental Retirn parking structure was lacking.
review from
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10.0
Pros: The line was long and it was late, but the soonest they could the other staff came back and opened up another line to check me out. Reservation pulled up, no issues.
Cons: I wish I would have known to buy addtional insurance from Dollar instead of a third party through Kayak. I didn't realize that would be going through another 3rd party had anything gone wrong. Wish that was more clear.
review from
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10.0
Pros: Staff was friendly and helpful. They even brought the car curbside which was amazing because I had a lot of luggage and two very little kids!
review from
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7.6
Cons: Had to wait an hour for a car on pickup, and the return booth was unmanned on return. Used Dollar before, but I’d avoid this location in the future.
review from
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7.6
Had to wait a bit, car was a bit cramped, but decent overall
Pros: The car was dependable Got good gas mileage Good help from staff
Cons: Cramped car Long wait at line
review from
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8.4
Good choice
Pros: Great value. Convenient. Service was top notch.
Cons: Drop off was tricky as the signage to Dollar in the Rental Retirn parking structure was lacking.
review from
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2.0
Pros: They didn’t have a car for me.
Cons: Evetgung. It was like the fyre festival of rental cars. They had no car for me.
review from
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6.0
Pros: The staff was completely unprofessional and unhelpful. They would not provide info other than short answers and declining to expand on the actual vehicle type that we booked. We booked a vehicle similar to a Jeep Cherokee or a Jeep Cherokee and were given a car that could not handle the snow.
Cons: They could have provided us information on the cars that are available and assisted with our needs.
review from
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2.8
Pros: Nothing.
Cons: Staff unhelpful. Price gouging.
review from
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2.0
Scam! Avoid Dollar at SLC!
Pros: Nothing
Cons: Made a reservation for 1am, plane was supposed to land at 12:20am, but landed at 12:47. I called Dollar’s customer service to let them know I would get there about 1:15am. They said that was no problem, and they’d let the staff know. I got there early, at 1:10, and no one was there. I called Dollar again, and they said the office closed at 12! So, don’t waste time with Dollar. I booked a car with Budget and left. Also, don’t get the insurance if booking through Kayak. That’s not from the car dealer, and if you’re in the situation I was, you pay for the unused insurance.
review from
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3.6
Got hit with so many fees that a $42 rental turned into $248
Pros: Cleanliness of the vehicle but this was it .
Cons: All the hidden fees and getting told that my deposit would be returned but then being charged for it . don't trust this renter . they dis not fully explain all the details .
review from
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2.0
Cons: Rude attemdant
review from
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6.0
Car inspection
Pros: Nothing
Cons: Car was not inspected with me in SLC. Upon arrival in Las Vegas the receiving person finds "too much" evidence of "hail damage" on the hood and I had to fill out a report. These findings were barely noticeable and there had been zero precipitation during the entire rental period. Oh, and the rear tire had slow leak requiring additional air twice in remote locations. When I mentioned this potentially disastrous problem to the receiver, he basically shrugged his shoulders & offered no apology for the inconvenience and associated stress.
review from
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Where can I find Dollar hire cars in Salt Lake City?
776 North Terminal Drive, Dollar car rentals
Address
776 North Terminal DriveHours
| Monday | 00:00 - 01:00 07:00 - 23:59 |
| Tuesday | 00:00 - 01:00 07:00 - 23:59 |
| Wednesday | 00:00 - 01:00 07:00 - 23:59 |
| Thursday | 00:00 - 01:00 07:00 - 23:59 |
| Friday | 00:00 - 01:00 07:00 - 23:59 |
| Saturday | 00:00 - 01:00 07:00 - 23:59 |
| Sunday | 00:00 - 01:00 07:00 - 23:59 |
Phone
+1 866 434 2226Top tips for renting a car from Dollar in Salt Lake City
- Book your car hire from Salt Lake City in Dollar at least 1 day before your trip in order to get a below-average price
- Economy car hires from Dollar in Salt Lake City are around 58% cheaper than other car types, on average
FAQs about renting a car from Dollar in Salt Lake City
What is the most popular car hire from Dollar in Salt Lake City?
Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Dollar in Salt Lake City.
How many car hire locations does Dollar have in Salt Lake City?
Dollar has 1 car hire location in Salt Lake City. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Salt Lake City airport (SLC)?
Yes
Does Dollar offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?
Yes
