Guest reviews
Overall rating
8.0
Excellent
Based on 234 reviews
Cleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
7.9
Value for money
7.8
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Pros
"Staff was friendly and swift."
(in 1485 reviews)
"Dropoff was quick and easy"
(in 270 reviews)
"Staff friendly and car clean."
(in 613 reviews)
Cons
"The customer service was rude"
(in 346 reviews)
"Didn't have car I reserved."
(in 199 reviews)
"I'm disputing with my credit card!"
(in 115 reviews)
Recent reviews
Traveller rating
45
23
9
14
17
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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8.0
Pros: Drop off in Vegas was super easy and the attendant was super friendly and quick.
Cons: Pick-up in Salt Lake was way to slow. Partly because of the first time renter asking a million questions at the pick-up window, and because they were under staffed.
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9.6
Pros: Great car. Very clean. Amazing mileage.
Cons: Very difficult to find drop-off point at the new terminal in SLC and it didn't appear to be staffed for about 15 minutes after we arrived.
review from
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6.0
Pros: Convenient pickup/dropoff location right by the terminal.
Cons: Infotainment system kept crashing every 5-10 minutes when hooked up to bluetooth.
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8.8
Cons: We arrived at the Denver return location and it was closed and blocked with no information on where to return the car
review from
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5.6
Pros: The car was great
Cons: When I picked up the car it took forever. I was the only person there, but it still took way too long to get checked in. The desk agent didn’t explain all the charges well and added insurance, at a ridiculous daily price, when I thought I was adding no additional insurance. Their customer service line did help by taking half the insurance cost off, but still way more expensive than I originally booked the car for.
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10.0
Pros: Friendly staff. Great car. Great value.
Cons: Hot coffee and donuts at the counter.
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10.0
Pros: I got what I wanted with no hassle
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9.6
Pros: They included a snow brush, very necessary for the local climate in Febuary.
Cons: A turn signal light was burned out, I should have reported it but I was still half asleep when I returned it early in the morning.
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7.6
Cons: Had to wait an hour for a car on pickup, and the return booth was unmanned on return. Used Dollar before, but I’d avoid this location in the future.
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10.0
Pros: The line was long and it was late, but the soonest they could the other staff came back and opened up another line to check me out. Reservation pulled up, no issues.
Cons: I wish I would have known to buy addtional insurance from Dollar instead of a third party through Kayak. I didn't realize that would be going through another 3rd party had anything gone wrong. Wish that was more clear.
review from
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10.0
Pros: Staff was friendly and helpful. They even brought the car curbside which was amazing because I had a lot of luggage and two very little kids!
review from
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2.0
Pros: They didn’t have a car for me.
Cons: Evetgung. It was like the fyre festival of rental cars. They had no car for me.
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Where can I find Dollar hire cars in Salt Lake City?
Top tips for renting a car from Dollar in Salt Lake City
- Economy car hires from Dollar in Salt Lake City are around 45% cheaper than other car types, on average
FAQs about renting a car from Dollar in Salt Lake City
What is the most popular car hire from Dollar in Salt Lake City?
How many car hire locations does Dollar have in Salt Lake City?
Does Dollar have a car hire location at the airport: Salt Lake City airport (SLC)?
Does Dollar offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?
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