Dallas hotels in Downtown
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For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in downtown Dallas, our historic hotel invites guests to experience all the city has to offer with boutique accommodations and award-winning service. Settle into your upscale room or suite and enjoy luxury appointments and thoughtful touches, including complimentary Wi-Fi, pristine rain showers and plush king beds. Awaken refreshed and dine at one of our several on-site restaurants, including The French Room, a celebrated Dallas destination offering modern European fare. Discover a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Celebrate and succeed in 20,396 square feet of dynamic event space. Refresh your senses in our rooftop pool, featuring casual dining and scenic views. Restore your well-being at Spa Adolphus, our hotel's wellness destination with luxury massages and bespoke facials.
Overall 9.1 Excellent
Based on 1,465 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Excellent
10.0
Pros: The friendly staff.
Excellent
10.0
Pros: Walkin shower, robe , spacious room, good breakfast choices, well informed concierge
Excellent
10.0
Pros: Exceptional helpful and accommodating staff! Atmosphere of hotel is beautiful and luxurious.
Excellent
10.0
Pros: I loved the regal vibrance that the Adolphus possesses. The lobby was filled with guests enjoying the grand presence that this hotel has. The staff was friendly and obliging. This is most definitely a five star hotel in every way. My family and I cherished our stay here.
Excellent
10.0
Pros: Beautiful hotel, great restaurants (including a coffee shop off the lobby), great concierge lounge, and incredible service
Excellent
10.0
Pros: i loved the shower. the checkin staff was very nice. Valet easy to use. beds comfortable and clean
Okay
4.0
Pros: The smiles and makes great promises then no follow through.
Excellent
8.0
Pros: We booked the larger room with two king beds and that was very nice. There was plenty of room for the 4 of us. I hate that my negatives are longer than my endorsements because truly we had a very nice stay! The bellmen were specifically friendly! I wish the entire staff had been that way.
Excellent
10.0
Pros: The Lobby is breathtaking, harking back to the best hotels of a bygone era, yet thoroughly and impeccably updated for the modern era. The restaurants, cafe and Staff were spectacular.
Excellent
10.0
Pros: Hated the view of a old nasty looking roof top. We were in room 904. The front desk said we would have an amazing view and I guess she thought that was an amazing view.
Excellent
10.0
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Details
Reviews
Overall 9.1 Excellent
Based on 1,465 reviews
Bar
9.3
Vibe
9.2
Location
9.1
Service
8.7
Comfort
8.6
Pool
8.6
Room
8.3
Breakfast
8.1
Amenities
7.0
Value
4.8
Service
9.0
Vibe
8.9
Comfort
8.7
Room
7.9
Vibe
9.0
Service
8.7
Comfort
8.6
Room
7.6
10.0 Excellent
Pros:
Cons: Amazing hotel. Pricey, but worth it for a fun night in Dallas.
10.0 Excellent
Pros: The friendly staff.
Cons:
10.0 Excellent
Pros: Walkin shower, robe , spacious room, good breakfast choices, well informed concierge
Cons:
10.0 Excellent
Pros: Exceptional helpful and accommodating staff! Atmosphere of hotel is beautiful and luxurious.
Cons:
10.0 Excellent
Pros: I loved the regal vibrance that the Adolphus possesses. The lobby was filled with guests enjoying the grand presence that this hotel has. The staff was friendly and obliging. This is most definitely a five star hotel in every way. My family and I cherished our stay here.
Cons:
10.0 Excellent
Pros: Beautiful hotel, great restaurants (including a coffee shop off the lobby), great concierge lounge, and incredible service
Cons:
10.0 Excellent
Pros: i loved the shower. the checkin staff was very nice. Valet easy to use. beds comfortable and clean
Cons: We were not informed fully on what was included in our breakfast and ended up paying more than we thought. room service (granted middle of the night) was not fully cooked.
4.0 Okay
Pros: The smiles and makes great promises then no follow through.
Cons:
8.0 Excellent
Pros: We booked the larger room with two king beds and that was very nice. There was plenty of room for the 4 of us. I hate that my negatives are longer than my endorsements because truly we had a very nice stay! The bellmen were specifically friendly! I wish the entire staff had been that way.
Cons: The elevators seem inadequate for the building. Although this is so minor it would be hardly worth mentioning under normal circumstances we literally ended up walking down the stairs Sunday at checkout because we could not get a ride. Just something to be aware of during your stay. The ladies behind the lobby bar were very slow... I recognize things may move at a slower pace in the south so I am trying to keep this on balance. It was exacerbated when I asked for a coffee drink and they said it would be quicker for me to go downstairs and get some coffee and bring it up. Just not really the customer-centric experience.
10.0 Excellent
Pros: The Lobby is breathtaking, harking back to the best hotels of a bygone era, yet thoroughly and impeccably updated for the modern era. The restaurants, cafe and Staff were spectacular.
Cons: There is nothing to dislike!
10.0 Excellent
Pros: Hated the view of a old nasty looking roof top. We were in room 904. The front desk said we would have an amazing view and I guess she thought that was an amazing view.
Cons:
10.0 Excellent
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Cons:
For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in downtown Dallas, our historic hotel invites guests to experience all the city has to offer with boutique accommodations and award-winning service. Settle into your upscale room or suite and enjoy luxury appointments and thoughtful touches, including complimentary Wi-Fi, pristine rain showers and plush king beds. Awaken refreshed and dine at one of our several on-site restaurants, including The French Room, a celebrated Dallas destination offering modern European fare. Discover a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Celebrate and succeed in 20,396 square feet of dynamic event space. Refresh your senses in our rooftop pool, featuring casual dining and scenic views. Restore your well-being at Spa Adolphus, our hotel's wellness destination with luxury massages and bespoke facials.
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 7,435 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The view
Good
7.0
Pros: They gave me the room I requested and it was quite.
Excellent
9.6
Pros: It was very nice. Beautiful hotel. Jack at the front desk gave us a nice warm welcome. The view from the room was excellent. My 9 year old daughter says that this is her favorite hotel room she has ever stayed in. Very enjoyable overnight stay.
Excellent
10.0
Pros: clean, friendly staff very helpful. hotel view. hotel room design features.
Excellent
10.0
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Mediocre
3.0
Pros: It had a lock on the door
Excellent
10.0
Pros: Everything was perfect
Okay
5.0
Excellent
10.0
Pros: The view and the staff and professionalism
Excellent
10.0
Pros: Pool scenery heated pool multiple restaurants to choose from
Excellent
10.0
Pros: Beautiful, every detail
Excellent
9.2
Pros: Pretty much everything except the banging
Details
Reviews
Overall 9.0 Excellent
Based on 7,435 reviews
Location
9.0
Vibe
8.7
Service
8.7
Wellness
8.6
Room
8.5
Food
8.5
Amenities
8.2
Pool
7.5
Breakfast
7.0
Value
4.8
WiFi
4.8
Location
8.9
Service
8.0
Pool
7.4
Room
7.1
Value
5.3
WiFi
3.8
Bar
9.0
Location
8.8
Service
8.6
Room
7.8
Pool
7.6
Value
4.7
Location
8.9
Service
8.7
Vibe
8.5
Room
8.0
Comfort
7.5
Value
4.9
10.0 Excellent
Pros: The view
Cons:
7.0 Good
Pros: They gave me the room I requested and it was quite.
Cons: There was a 30 minute wait at check in. The mexican food restaurant was a huge disappointment, terrible service, ended up leaving because we could not get a waiter and there once only one other table occupied in the hotel. The hotel is showing wear.
9.6 Excellent
Pros: It was very nice. Beautiful hotel. Jack at the front desk gave us a nice warm welcome. The view from the room was excellent. My 9 year old daughter says that this is her favorite hotel room she has ever stayed in. Very enjoyable overnight stay.
Cons: Toilet seat was loose and the tank lid was scratched/cracked but that’s being nit-picky. Overall very nice and comfortable room.
10.0 Excellent
Pros: clean, friendly staff very helpful. hotel view. hotel room design features.
Cons: NA
10.0 Excellent
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Cons: Can't think of anything.
3.0 Mediocre
Pros: It had a lock on the door
Cons: Everything else
10.0 Excellent
Pros: Everything was perfect
Cons: I loved everything
5.0 Okay
Pros:
Cons: it look like the a normal room and bot lexury room that i paid for and not a good view
10.0 Excellent
Pros: The view and the staff and professionalism
Cons: No
10.0 Excellent
Pros: Pool scenery heated pool multiple restaurants to choose from
Cons: Pool door to exit building sounds alarm even if you scan badge we have to scan and push 5 times for it to work.
10.0 Excellent
Pros: Beautiful, every detail
Cons: Nothing
9.2 Excellent
Pros: Pretty much everything except the banging
Cons: There was some banging noises (maybe hammering) going on above us all morning.
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
Overall 9.0 Excellent
Based on 2,363 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: It was very clean, modern and in a good location of downtown.
Excellent
10.0
Pros: The breakfast was good and good customer service. Good location and clean rooms.
Good
6.0
Pros: Very clean
Excellent
10.0
Pros: The staff was excellent
Excellent
10.0
Pros: Bfast was wonderful , beds were comfy and rooms were very spacious... We had a 2 queen room and view was great... Valet was very friendly as we're all the staff.
Good
6.0
Pros: Room was small, more noise then expected might be due location of room,
Excellent
10.0
Pros: Modern, clean, & very spacious room. Friendly staff. Excellent breakfast.
Excellent
10.0
Pros: The room was huge and very clean. We truly enjoyed our stay! We would defiantly stay again! Breakfast was great as well!
Excellent
9.2
Pros: The location is nice because it’s right in the middle of everything going on downtown. All within walking distance.
Excellent
10.0
Pros: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.
Excellent
10.0
Pros: The view of the city and the room altogether
Excellent
10.0
Pros: Everything was great
Details
Reviews
Overall 9.0 Excellent
Based on 2,363 reviews
Cleanliness
9.2
Vibe
9.1
Service
9.0
Wellness
8.9
Room
8.7
WiFi
8.7
Breakfast
8.7
Location
8.4
Comfort
8.0
Amenities
8.0
Value
6.8
Cleanliness
9.4
Service
9.4
Breakfast
8.8
Location
8.7
Vibe
8.5
Room
8.2
Amenities
8.1
Value
6.5
Cleanliness
9.2
Service
9.0
Vibe
8.9
Room
8.6
Location
8.6
Breakfast
8.5
Comfort
8.4
Amenities
8.2
Value
6.8
Service
9.2
Cleanliness
9.1
Breakfast
8.8
Room
8.3
Location
8.3
Comfort
7.8
Service
9.1
Breakfast
8.7
Location
8.6
Room
8.2
Comfort
8.0
9.0 Excellent
Pros: It was very clean, modern and in a good location of downtown.
Cons: The bathroom shower is different. It's like the whole bathroom is a shower.
10.0 Excellent
Pros: The breakfast was good and good customer service. Good location and clean rooms.
Cons: None
6.0 Good
Pros: Very clean
Cons: No ice on our floor ( ice maker there, but it did not work). We had to check several other floors before we found a functional ice maker. Also, the hotel phone beside our bed did not work, so we needed to take the elevator down to the lobby from the 1
10.0 Excellent
Pros: The staff was excellent
Cons:
10.0 Excellent
Pros: Bfast was wonderful , beds were comfy and rooms were very spacious... We had a 2 queen room and view was great... Valet was very friendly as we're all the staff.
Cons: Bathroom doors don't lock
6.0 Good
Pros: Room was small, more noise then expected might be due location of room,
Cons: Staff nice, breakfast very good, location excellent
10.0 Excellent
Pros: Modern, clean, & very spacious room. Friendly staff. Excellent breakfast.
Cons: N/A
10.0 Excellent
Pros: The room was huge and very clean. We truly enjoyed our stay! We would defiantly stay again! Breakfast was great as well!
Cons:
9.2 Excellent
Pros: The location is nice because it’s right in the middle of everything going on downtown. All within walking distance.
Cons: The price is a little high, but overall we were very pleased with our stay.
10.0 Excellent
Pros: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.
Cons:
10.0 Excellent
Pros: The view of the city and the room altogether
Cons: No
10.0 Excellent
Pros: Everything was great
Cons: No
Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Overall 9.0 Excellent
Based on 989 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
3.1
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Excellent
10.0
Pros: well appointed. helpful staff
Excellent
9.7
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Excellent
10.0
Pros: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!
Excellent
10.0
Pros: Old 20’s bank building just down the street from the original Neiman Marcus store. Middle of arts district with a collection of their own.
Excellent
9.2
Pros: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!
Excellent
10.0
Excellent
10.0
Pros: All of the staff we came across was extra friendly and helpful.
Excellent
10.0
Pros: Over and beyond service. Every staff member made me feel appreciated and spoiled.
Excellent
8.0
Excellent
10.0
Pros: Great service, good restaurants and bars. Well done
Excellent
9.2
Pros: The bed was so comfortable and we loved our room.
Details
Reviews
Overall 9.0 Excellent
Based on 989 reviews
Vibe
9.4
Location
9.4
Bar
9.1
Service
9.1
Breakfast
8.8
Wellness
8.4
Amenities
7.8
Room
7.6
Pool
6.7
Comfort
6.1
Value
4.4
Service
9.3
Room
6.8
Service
9.3
Room
7.0
Service
9.1
3.1 Mediocre
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Cons: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.
10.0 Excellent
Pros: well appointed. helpful staff
Cons:
9.7 Excellent
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Cons: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.
10.0 Excellent
Pros: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!
Cons:
10.0 Excellent
Pros: Old 20’s bank building just down the street from the original Neiman Marcus store. Middle of arts district with a collection of their own.
Cons:
9.2 Excellent
Pros: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!
Cons: The staff & service was a bit lacking for a high end hotel. The “city view” was of an adjacent building.
10.0 Excellent
Pros:
Cons: That I stayed in the wrong season of the year! (The pool was closed)
10.0 Excellent
Pros: All of the staff we came across was extra friendly and helpful.
Cons:
10.0 Excellent
Pros: Over and beyond service. Every staff member made me feel appreciated and spoiled.
Cons:
8.0 Excellent
Pros:
Cons: the price
10.0 Excellent
Pros: Great service, good restaurants and bars. Well done
Cons: Downtown Dallas is cool but there is a limit to what you can do there now
9.2 Excellent
Pros: The bed was so comfortable and we loved our room.
Cons: The price is high.
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Overall 8.9 Excellent
Based on 6,152 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: We loved this staying at this hotel! The staff was over the top friendly and helpful. We had a bunch of luggage and was relieved how quickly they helped us unload and check into the rooms. The rooms were very clean and spacious. We were happy to have a mini-fridge also! The views were beautiful within the hotel, and the view, "of the city" out our 15-story room was amazing!! I would highly recommend you purchase the breakfast package. We did and was very happy to not have to travel for food but even better than the convenience was the food! Breakfast was great, not your normal hotel breakfast but more restaurant and buffet style and was delicious. The orange juice might be the best I have ever tasted! Totally worth the add on to your room. The terrace was awesome and a good place for our grandson to run around and get some of the energy out. The terrace also made a really nice place to hang out with family that were in different rooms at the hotel. Plus, the terrace was also a beautiful place to just watch the city. We also enjoyed looking at all the historical pictures in the hall of how Dallas looked when it was still a small city and how it has grown. Almost like visiting a museum and very interesting. Parking wasn't too bad or far away. We had a large truck, so we used the parking lot near the hotel. This parking lot is in close walking distance to the hotel, had plenty of space left to park and we could even see the truck from our hotel window. There is a cost to use the parking, but they do also have valet parking available as well. We absolutely recommend this hotel and would love to stay here again!
Excellent
10.0
Pros: Very nice and the staff was great to work with. I loved the 24 hour store and the bar down stairs.
Excellent
10.0
Pros: The facilities were great, the room was spacious and stylish, with awesome views of downtown Dallas. 24 hour concierge with an assortment of snacks, and the room service variety was refreshing. We also enjoyed the extra large TV that was in our room, it had to be at least 55".
Okay
5.0
Excellent
10.0
Pros: Loved the view! Bar was great and staff as well.
Excellent
8.0
Pros: loaction
Good
7.0
Pros: The room was ok, Bathroom needs updates
Excellent
10.0
Pros: The room was magnificent! Room service was an easy process and convenient. When I had concerns they were immediately addressed. The bathroom was beautiful and the view of outside was awesome!
Excellent
10.0
Excellent
10.0
Pros: Comfortable
Good
7.0
Okay
5.0
Pros: Average
Details
Reviews
Overall 8.9 Excellent
Based on 6,152 reviews
Vibe
9.1
Service
8.6
Amenities
8.2
Room
8.1
Location
8.0
WiFi
7.6
Bar
6.9
Breakfast
6.8
Value
4.5
Wellness
4.4
Pool
2.5
Service
8.4
Location
7.8
Room
7.3
Cleanliness
7.2
Breakfast
6.6
Comfort
6.6
Value
4.1
Pool
2.5
Service
8.4
Location
7.9
Cleanliness
7.6
Room
7.5
Bar
6.7
Breakfast
6.6
Comfort
6.5
Value
4.3
Pool
2.4
Service
8.7
Location
8.2
Room
7.0
Cleanliness
6.8
Comfort
6.2
Value
4.6
Location
8.0
Room
7.8
10.0 Excellent
Pros: We loved this staying at this hotel! The staff was over the top friendly and helpful. We had a bunch of luggage and was relieved how quickly they helped us unload and check into the rooms. The rooms were very clean and spacious. We were happy to have a mini-fridge also! The views were beautiful within the hotel, and the view, "of the city" out our 15-story room was amazing!! I would highly recommend you purchase the breakfast package. We did and was very happy to not have to travel for food but even better than the convenience was the food! Breakfast was great, not your normal hotel breakfast but more restaurant and buffet style and was delicious. The orange juice might be the best I have ever tasted! Totally worth the add on to your room. The terrace was awesome and a good place for our grandson to run around and get some of the energy out. The terrace also made a really nice place to hang out with family that were in different rooms at the hotel. Plus, the terrace was also a beautiful place to just watch the city. We also enjoyed looking at all the historical pictures in the hall of how Dallas looked when it was still a small city and how it has grown. Almost like visiting a museum and very interesting. Parking wasn't too bad or far away. We had a large truck, so we used the parking lot near the hotel. This parking lot is in close walking distance to the hotel, had plenty of space left to park and we could even see the truck from our hotel window. There is a cost to use the parking, but they do also have valet parking available as well. We absolutely recommend this hotel and would love to stay here again!
Cons: We were satisfied with everything!
10.0 Excellent
Pros: Very nice and the staff was great to work with. I loved the 24 hour store and the bar down stairs.
Cons: Pillows went paper thin flat and parking was expensive and far away unless you did valet but the line was CRAZY long!
10.0 Excellent
Pros: The facilities were great, the room was spacious and stylish, with awesome views of downtown Dallas. 24 hour concierge with an assortment of snacks, and the room service variety was refreshing. We also enjoyed the extra large TV that was in our room, it had to be at least 55".
Cons: The area did not have a lot of places to walk to in the vicinity and a lot of the restaurants that were closer were not open very late. The pillows on the bed were also a little lumpy, and the shower and bathroom could have been bigger.
5.0 Okay
Pros:
Cons: Food was expensive and mediocre l. Room was just ok. Fridge was broken and never fixed and shower leaked
10.0 Excellent
Pros: Loved the view! Bar was great and staff as well.
Cons:
8.0 Excellent
Pros: loaction
Cons: no view out windows on levels to see the city. our view from room was not great so if there was another access that would have been great
7.0 Good
Pros: The room was ok, Bathroom needs updates
Cons: Self parking far out, valet parking personnel were aggressive
10.0 Excellent
Pros: The room was magnificent! Room service was an easy process and convenient. When I had concerns they were immediately addressed. The bathroom was beautiful and the view of outside was awesome!
Cons: I didn't dislike anything.
10.0 Excellent
Pros:
Cons: Restaurant at the hotel
10.0 Excellent
Pros: Comfortable
Cons: No
7.0 Good
Pros:
Cons: At check out, the girl at the counter tried to charge me more money. When I asked why & what is was for, she impatiently told me it was taxes & other hotel fees. I then asked for an itemized receipt, & she quickly started to apologize and gave me a refund
5.0 Okay
Pros: Average
Cons: Bed is hard, AC did not work, no mirrors besides restroom. Valet staff is very unorganized and very rude
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
Overall 8.9 Excellent
Based on 1,382 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
2.5
Pros: The staff when I checked in was not helpful at all. I asked multiple times for a cart to move my luggage and everyone kept giving me dumb excuses. 1 of the staff even had the nerve to say they are lost in the hotel somewhere.
Poor
1.0
Pros: Price
Excellent
10.0
Pros: The room was clean, the decor was artsy and interesting and pleasant, the staff was helpful, the bar was cozy and had espresso available as well as alcoholic drinks, the food was good (we had breakfast), the bed was comfy, the view was stunning, and the location is ideal for downtown events.
Okay
5.0
Pros: Beds and pillows were amazing, good location for downtown.
Excellent
9.0
Pros: Excellent location
Excellent
9.6
Pros: It was a gorgeous building and the rooms were so nice.
Excellent
8.0
Pros: I like the design and location of the hotel
Excellent
8.3
Pros: I like the room. It was quiet an clean. The bed was comfy an big.
Excellent
9.0
Pros: The restaurant meal was a bit pricey
Excellent
8.0
Pros: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.
Excellent
10.0
Pros: WE loved this hotel! It was the right mix of historic and modern. The beds were incredible! It was spotless and very comfortable. It felt very luxurious and the bathroom was huge! The food was very good , we ate dinner there. We attended an event at the Majestic Theater and it was just right there! Go out hotel door take 50 steps and you were there!
Excellent
10.0
Pros: The staff was very attentive. The room was upscale and cozy.
Details
Reviews
Overall 8.9 Excellent
Based on 1,382 reviews
WiFi
9.2
Vibe
9.1
Bar
9.1
Location
8.9
Room
8.8
Cleanliness
8.6
Comfort
8.6
Service
8.1
Value
7.3
Breakfast
6.0
Bar
9.1
Vibe
9.0
Cleanliness
8.7
Room
8.7
Location
8.7
Comfort
8.3
Service
7.8
Value
7.4
Breakfast
5.5
Vibe
8.8
Location
8.8
Comfort
8.7
Cleanliness
8.7
Room
8.5
Service
8.0
Amenities
7.9
Value
7.4
Breakfast
6.2
Vibe
9.0
Location
9.0
Room
8.7
Comfort
8.6
Service
8.1
Value
7.0
Breakfast
5.9
Bar
9.2
Cleanliness
8.8
Room
8.7
Location
8.7
Vibe
8.6
Comfort
8.5
Service
8.0
Amenities
7.5
2.5 Mediocre
Pros: The staff when I checked in was not helpful at all. I asked multiple times for a cart to move my luggage and everyone kept giving me dumb excuses. 1 of the staff even had the nerve to say they are lost in the hotel somewhere.
Cons: Nothing! The room is deceiving from the photos the suite looks bigger then it actually is for what it cost. The sink was a slow drain, the shower doesn’t-have any pressure. I wish I could get a refund.
1.0 Poor
Pros: Price
Cons: Roaches, trash all under the bed, meth head outside his room high as a kite
10.0 Excellent
Pros: The room was clean, the decor was artsy and interesting and pleasant, the staff was helpful, the bar was cozy and had espresso available as well as alcoholic drinks, the food was good (we had breakfast), the bed was comfy, the view was stunning, and the location is ideal for downtown events.
Cons: We had no complaints
5.0 Okay
Pros: Beds and pillows were amazing, good location for downtown.
Cons: Staff did not do a good job of explaining things, acted annoyed with us, and they did not value a promotion on listed on the website with nothing more than a “well sorry.”
9.0 Excellent
Pros: Excellent location
Cons: Bath towel was shredded.
9.6 Excellent
Pros: It was a gorgeous building and the rooms were so nice.
Cons:
8.0 Excellent
Pros: I like the design and location of the hotel
Cons: There seemed to be a plumbing issue with the toilet and bathroom water
8.3 Excellent
Pros: I like the room. It was quiet an clean. The bed was comfy an big.
Cons: The shower had no door. An when I checked it the guy didn’t explain any of the charges. He just took the payment, no paperwork. We got receipt when we checked out an had to ask about the extra charges. It was a deposit that they didn’t tell us about. We got the money back but should be explained upon arrival.
9.0 Excellent
Pros: The restaurant meal was a bit pricey
Cons: Continental breakfast even for a small fee
8.0 Excellent
Pros: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.
Cons: Based on pictures I was under the impression that there would be a business center, but there isn't. Showers look cool but leave huge puddles, poor housekeeper. Valet is $33. Also minor, but no drinking water in the room.
10.0 Excellent
Pros: WE loved this hotel! It was the right mix of historic and modern. The beds were incredible! It was spotless and very comfortable. It felt very luxurious and the bathroom was huge! The food was very good , we ate dinner there. We attended an event at the Majestic Theater and it was just right there! Go out hotel door take 50 steps and you were there!
Cons: It was all good! Would have liked it if they had had a gift shop, but that is just me, a shoppaholic
10.0 Excellent
Pros: The staff was very attentive. The room was upscale and cozy.
Cons: None
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel rooms with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds; we also proudly offer pet-friendly lodging. Ignite your senses with flavorful cuisine, creative fare and fine wines at our hotel restaurants and bars. Discover popular downtown Dallas area attractions near our pet-friendly hotel, including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in the downtown Dallas area with a refreshing swim in our rooftop pool or workout in our hotel gym. Immerse yourself in restorative comfort at the beautifully designed Westin Dallas Downtown.
Overall 8.7 Excellent
Based on 1,122 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros: Location was great, you can walk to local restaurants, self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was good
Excellent
10.0
Pros: So nice!!!!
Okay
5.8
Pros: I liked the proximity of the hotel to my office that I was visiting for work and the fact that it had an underground tunnel connecting it to the Bank of America building. The tunnels also had food selections which was nice for lunch breaks during the day. I also enjoyed the bartender at the lobby bar however the food was way overpriced.
Excellent
9.0
Pros: Location! :-) I luv that this hotel is in walking distance of everything! I have a total replacement of the right hip and (says the surgeon) a need-to-be-replaced left knee. Was able to walk with no prob to DallasWorldAquarium and to dinner. Great!
Excellent
8.0
Excellent
10.0
Pros: I loved the calming vibe of the room and the super soft robe. I didn't get to try out the exercise gear they provide, but I think that is a fantastic perk. The food menu provided healthy options and even fresh juice. Great location in downtown Dallas.
Excellent
9.6
Pros: The location was perfect! We arrived by train to attend the OU/Texas football classic. The hotel was a short walk from Union station, and also convenient to transportation to the Cotton Bowl on game day. The restaurant at the hotel was wonderful!
Excellent
10.0
Pros: Nice
Excellent
10.0
Pros: Great location and friendly staff!
Good
7.0
Pros: The location was great and the bar area was in a good location.
Excellent
10.0
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Excellent
10.0
Pros: The helpful staff in all areas the room, the shower.
Details
Reviews
Overall 8.7 Excellent
Based on 1,122 reviews
Wellness
10.0
Location
8.9
Room
8.8
Cleanliness
8.3
Service
8.1
Bar
7.2
Breakfast
5.0
Value
4.3
Location
8.8
Room
8.5
Value
3.7
Service
8.0
Room
7.8
Comfort
6.5
Room
8.6
Service
8.4
10.0 Excellent
Pros: Location was great, you can walk to local restaurants, self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was good
Cons: Dont remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit rude directing ne to elevators. Elevators were extremely confusing and escalators didnt work, self parking was 24-28 on too of room price
10.0 Excellent
Pros: So nice!!!!
Cons:
5.8 Okay
Pros: I liked the proximity of the hotel to my office that I was visiting for work and the fact that it had an underground tunnel connecting it to the Bank of America building. The tunnels also had food selections which was nice for lunch breaks during the day. I also enjoyed the bartender at the lobby bar however the food was way overpriced.
Cons: First I did not like that the elevators stopped running at one point. Then on one occasion when I returned to my room the housekeeping had left a dirty rag on the bench inside my room, they took or threw away my personal shaving razor, a dirty wine glass was left untouched even though they supplied another new one and one of my towels provided was torn. Not the type of quality I expect from a Westin hotel. Not to mention the housekeeping also left their cart in front of my room for hours one of the days during my stay and the air conditioning unit in my room made an annoying noise when on high. This was my first trip to Texas and I read several recent yelp reviews for this hotel and hate to say it but I would agree with a majority of the negative remarks. The food at the hotel, mainly the lobby bar is also very overpriced for what you get. Def do not stay here for a vacation or romantic getaway!
9.0 Excellent
Pros: Location! :-) I luv that this hotel is in walking distance of everything! I have a total replacement of the right hip and (says the surgeon) a need-to-be-replaced left knee. Was able to walk with no prob to DallasWorldAquarium and to dinner. Great!
Cons: Nope
8.0 Excellent
Pros:
Cons: They didn't tell us that we needed to keep our room key to leave the parking area. We paid at the parking garage and then was charged again by the hotel.
10.0 Excellent
Pros: I loved the calming vibe of the room and the super soft robe. I didn't get to try out the exercise gear they provide, but I think that is a fantastic perk. The food menu provided healthy options and even fresh juice. Great location in downtown Dallas.
Cons: No - we just loved it!
9.6 Excellent
Pros: The location was perfect! We arrived by train to attend the OU/Texas football classic. The hotel was a short walk from Union station, and also convenient to transportation to the Cotton Bowl on game day. The restaurant at the hotel was wonderful!
Cons: We didn’t have any concerns.
10.0 Excellent
Pros: Nice
Cons: No great hotel
10.0 Excellent
Pros: Great location and friendly staff!
Cons: The bed was incredibly hard and uncomfortable
7.0 Good
Pros: The location was great and the bar area was in a good location.
Cons: Check in was on the second floor with the escalators broken and not very good located signs to tell you to take the elevator. The valet check in was a nightmare coming off of a one-way street with several cars backed up and attendants were overwhelmed
10.0 Excellent
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Cons:
10.0 Excellent
Pros: The helpful staff in all areas the room, the shower.
Cons: The length of walking to parking. Poor directions in parking area
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel rooms with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds; we also proudly offer pet-friendly lodging. Ignite your senses with flavorful cuisine, creative fare and fine wines at our hotel restaurants and bars. Discover popular downtown Dallas area attractions near our pet-friendly hotel, including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in the downtown Dallas area with a refreshing swim in our rooftop pool or workout in our hotel gym. Immerse yourself in restorative comfort at the beautifully designed Westin Dallas Downtown.
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Overall 8.6 Excellent
Based on 1,814 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.5
Pros: I loved the design and the concept. I purposely booked this hotel because it is mid Century Modern and my boyfriend and I love that. I love that there was 50s and 60s music playing in the lobby and in the elevators, it was really cute and fun.
Excellent
8.5
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Excellent
10.0
Pros: I liked the whole experience. Just wished out room had a better view.
Mediocre
3.0
Pros: They sold out of rooms and put us in the residences. My hair dryer broke and I kept being connected to stay Alfred when I paid for a room at the Statler hotel. I was never brought a hair dryer and I was late to my work meeting.
Excellent
8.0
Pros: The environment.
Mediocre
3.8
Pros: It was in a great location.
Good
7.0
Pros: Fun hotel, lots of restaurant and bar options, good location--very walkable to a lot of downtown/uptown destinations.
Excellent
9.7
Good
7.0
Pros: The bar and restaurant
Details
Reviews
Overall 8.6 Excellent
Based on 1,814 reviews
Breakfast
10.0
Vibe
9.5
Bar
8.9
Location
8.8
WiFi
7.9
Room
7.6
Pool
7.2
Service
6.8
Value
4.0
Comfort
7.4
Room
7.3
Service
6.7
Room
6.8
Service
6.7
Room
6.1
7.5 Good
Pros: I loved the design and the concept. I purposely booked this hotel because it is mid Century Modern and my boyfriend and I love that. I love that there was 50s and 60s music playing in the lobby and in the elevators, it was really cute and fun.
Cons: I booked a room with a large soaking tub because I am a bath taker and that is an unusual feature in a hotel room and I was excited to use it, unfortunately I never got to... Upon arriving, our ac was broken and our room was almost 90 degrees. I called down to the front desk, they said a technician would be right up, but 30 minutes had passed and we needed to start getting ready for our event, so we couldn't wait any longer. I had to go downstairs to ask for another room, explaining that we didn't have time to wait because we needed ro get ready. They switched our room and they were very nice and it was no problem, but the new room was no where near comparable. The new room was barely bigger than our king size bed and there was no tub, so that was an upgrade I paid for, for nothing. We stayed two nights, I didn't bother them to switch us again, it'd be too big of a hassle. There are also a couple of bars in the hotel that get jam packed at night with a bunch of kids at night (I am in my 30s, but they were early 20s) so, when we came back from our events each evening, it was like walking thru a dance club to get to the elevators. My preference is for a nicer, more established, upscale hotel feel and less of a Bourbon Street experience. Overall, I don't think I would stay there again, especially at that price. I am an Hilton Honors member and have been for almost a decade, but there are less expensive hotels that provide a better overall experience than this one did.
8.5 Excellent
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Cons: The amenities are not easily accessed, the rooftop garden and bar are quite crowded, and the tech in the rooms can be a bit glitchy.
10.0 Excellent
Pros: I liked the whole experience. Just wished out room had a better view.
Cons: That there wasn’t much view from our window.
3.0 Mediocre
Pros: They sold out of rooms and put us in the residences. My hair dryer broke and I kept being connected to stay Alfred when I paid for a room at the Statler hotel. I was never brought a hair dryer and I was late to my work meeting.
Cons:
8.0 Excellent
Pros: The environment.
Cons: We were scheduled for check-in at 3 pm, but the room was not ready until after 5.
3.8 Mediocre
Pros: It was in a great location.
Cons: My sheets felt as if there was sand in the bed. The staff was not helpful when we asked questions about the area. We read the room service book and planned to order after a concert first they would not answer the phone then they closed 45 minutes before time listed. We asked for other options and they were rude and no help. The next morning we called down to ask for a 30 minute late check out and they told me they were not accepting any late check outs. This hotel was expensive and a beautiful facility yet I can never stay there again!!! !!Sad!!!
7.0 Good
Pros: Fun hotel, lots of restaurant and bar options, good location--very walkable to a lot of downtown/uptown destinations.
Cons: Room was a little small and awkwardly laid-out. The "view" room I paid extra for had a view mainly of a parking garage.
9.7 Excellent
Pros:
Cons: Valet Parking was embarrassingly slow
7.0 Good
Pros: The bar and restaurant
Cons: Staff wasn’t so friendly upon check in, the pictures for the room I requested in the site are incorrect and I was not given the room booked, High security at the elevators, someone was smoking on the 4th floor and it was strongly smelled in the hallway and trying to enjoy the speakeasy but it was crowded and extremely loud
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Overall 8.6 Excellent
Based on 1,611 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: The location was great
Okay
5.0
Pros: The location was great.
Excellent
10.0
Pros: The staff here at Hotel Indigo were absolutely AMAZING! They took cares of us and looked after us as if we were family. They were very knowledgeable about the area, told us things to do, places to eat,etc. We have enjoyed it so much, we’re already planning our next trip!!! Huge shout out to Franklin and Larry, they were the best!
Excellent
8.3
Pros: Location was perfect. Within walking distance of some great sites like the farmers market and Deep Ellum. The shuttle service was a nice addition. Very convenient. Staff was friendly. Issues with the room were addressed quickly.
Okay
5.0
Pros: Friendly staff.
Excellent
10.0
Pros: Location and loved the room !!
Excellent
10.0
Pros: Very nice and fancy
Excellent
10.0
Pros: Friendliness and helpfulness of staff. Good on site restaurant. Rooms clean and comfortable. Good fitness centre. Good location.
Excellent
10.0
Pros: Staff was very friendly and attentive to our needs during our stay.
Excellent
10.0
Pros: I liked the facilities. They were very good for the price. Your hotel staff were excellent.
Excellent
9.0
Pros: Clean room and friendly staff.
Excellent
9.0
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Details
Reviews
Overall 8.6 Excellent
Based on 1,611 reviews
WiFi
10.0
Location
9.3
Service
9.1
Bar
9.1
Vibe
8.9
Breakfast
7.5
Value
6.9
Room
6.9
Comfort
4.6
Wellness
3.3
Service
9.4
Location
9.3
Room
6.2
Comfort
4.3
Service
9.3
Location
9.2
Vibe
8.6
Value
6.4
Room
6.1
Comfort
4.3
Location
9.5
Service
8.8
Room
6.4
Comfort
4.5
Service
9.2
Room
6.2
9.6 Excellent
Pros: The location was great
Cons: The bed wasn't that good.
5.0 Okay
Pros: The location was great.
Cons: The staff was not friendly or helpful. As someone who works in hospitality as well I was very shocked. I would not recommend this hotel because of the staff.
10.0 Excellent
Pros: The staff here at Hotel Indigo were absolutely AMAZING! They took cares of us and looked after us as if we were family. They were very knowledgeable about the area, told us things to do, places to eat,etc. We have enjoyed it so much, we’re already planning our next trip!!! Huge shout out to Franklin and Larry, they were the best!
Cons:
8.3 Excellent
Pros: Location was perfect. Within walking distance of some great sites like the farmers market and Deep Ellum. The shuttle service was a nice addition. Very convenient. Staff was friendly. Issues with the room were addressed quickly.
Cons: Older building- could use some sound proofing to prevent noise from being heard from the street level.
5.0 Okay
Pros: Friendly staff.
Cons: $--- Way too expensive for a simple room with no view but the wall and no breakfast included. Ludacris!
10.0 Excellent
Pros: Location and loved the room !!
Cons: Nope !!
10.0 Excellent
Pros: Very nice and fancy
Cons: Nothing
10.0 Excellent
Pros: Friendliness and helpfulness of staff. Good on site restaurant. Rooms clean and comfortable. Good fitness centre. Good location.
Cons:
10.0 Excellent
Pros: Staff was very friendly and attentive to our needs during our stay.
Cons: Some elevators were not in service during our stay which caused a bit of inconvenience.
10.0 Excellent
Pros: I liked the facilities. They were very good for the price. Your hotel staff were excellent.
Cons:
9.0 Excellent
Pros: Clean room and friendly staff.
Cons: Price per parking in the garage was too high. It clearly states $14, but when you pay its $19.
9.0 Excellent
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Cons: The bathrooms are very small which so if you have two people getting ready at the same time its a bitt difficult. We also tried to use the hotel shuttle twice - supposed to go anywhere within a 3 mile radius - but never had any luck
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Overall 8.6 Excellent
Based on 1,132 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Great location
Good
6.3
Pros: I enjoyed the hotel and room
Good
7.0
Pros: I was so disappointed with this W. I have stayed at many W hotels before and this one definitely did not meet any expectations. When we arrived in our room, there were dirty glasses, we were relaxing on our beautiful terrace but the door kept locking us out. The water pressure in the shower was horrible and the room was beyond basic. The next day we went shopping and came back to our room around 3:30pm. It was not cleaned. We told the W staff about all of this and they offered us free room service or drinks. We lied down for a nap and as soon as we fell asleep (around 4:30pm) there was a Knock on the door to wake us up and ask if we wanted our room clean...ruined our nap and relaxation We had brought wine and had dinner reservations so the offer for drinks or Room service did not interest us. We went for breakfast the next day on them, but I really cannot believe nothing else was done to compensate this experience. This hotel acted like a trashy motel.
Good
6.0
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Excellent
9.6
Pros: Location was ideal for attending Stars game at American Airlines arena.
Okay
4.0
Pros: Location
Excellent
9.6
Pros: Proximity to everything. Really modern and stylish. Great view.
Okay
5.0
Pros: Location
Good
7.5
Pros: The area around the property
Excellent
9.0
Excellent
10.0
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Excellent
9.6
Pros: Proximity to American Airlines Arena. Front desk female clerk was excellent at our check in
Details
Reviews
Overall 8.6 Excellent
Based on 1,132 reviews
Location
8.9
Bar
8.7
Pool
8.2
Service
8.1
Breakfast
7.8
Room
6.4
Cleanliness
6.2
WiFi
5.7
Comfort
4.9
Value
4.5
Location
9.1
Service
8.4
Room
5.5
Comfort
4.9
Location
9.1
Service
8.5
Room
5.4
Room
5.6
10.0 Excellent
Pros: Great location
Cons: Parking fee was excessive.
6.3 Good
Pros: I enjoyed the hotel and room
Cons: The staff when I checked into my room were not very friendly. They made my boyfriend and I feel uncomfortable. Checkout was better. The young woman at checkout was very friendly and so was the manager on site. Both very friendly.
7.0 Good
Pros: I was so disappointed with this W. I have stayed at many W hotels before and this one definitely did not meet any expectations. When we arrived in our room, there were dirty glasses, we were relaxing on our beautiful terrace but the door kept locking us out. The water pressure in the shower was horrible and the room was beyond basic. The next day we went shopping and came back to our room around 3:30pm. It was not cleaned. We told the W staff about all of this and they offered us free room service or drinks. We lied down for a nap and as soon as we fell asleep (around 4:30pm) there was a Knock on the door to wake us up and ask if we wanted our room clean...ruined our nap and relaxation We had brought wine and had dinner reservations so the offer for drinks or Room service did not interest us. We went for breakfast the next day on them, but I really cannot believe nothing else was done to compensate this experience. This hotel acted like a trashy motel.
Cons: I was so disappointed with this W. I have stayed at many W hotels before and this one definitely did not meet any expectations. When we arrived in our room, there were dirty glasses, we were relaxing on our beautiful terrace but the door kept locking us out. The water pressure in the shower was horrible and the room was beyond basic. The next day we went shopping and came back to our room around 3:30pm. It was not cleaned. We told the W staff about all of this and they offered us free room service or drinks. We lied down for a nap and as soon as we fell asleep (around 4:30pm) there was a Knock on the door to wake us up and ask if we wanted our room clean...ruined our nap and relaxation We had brought wine and had dinner reservations so the offer for drinks or Room service did not interest us. We went for breakfast the next day on them, but I really cannot believe nothing else was done to compensate this experience. This hotel acted like a trashy motel.
6.0 Good
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Cons: 1. Very surprised to see the bathroom was open and door was a curtain with a bed basically right behind sick and bathtub??? 2. No coffee maker in room. Nice having coffee downstairs but I prefer to relax and have 1-2 cups before coming down.
9.6 Excellent
Pros: Location was ideal for attending Stars game at American Airlines arena.
Cons:
4.0 Okay
Pros: Location
Cons: Rooms were 3,5 star at best. Bathroom was weird with a curtain to the bedroom. The hallway smelled like a smoking floor. I was expecting much better from the rooms. Overpriced
9.6 Excellent
Pros: Proximity to everything. Really modern and stylish. Great view.
Cons:
5.0 Okay
Pros: Location
Cons: Paid 34 dollars for burger and fries for room service. Shower would not regulate temperature properly. It would get super hot... then cold...
7.5 Good
Pros: The area around the property
Cons: I couldn’t stay longer
9.0 Excellent
Pros:
Cons: Air conditioner in the room didnt seem to work as well as it should. We had it turned down to 65 degrees the whole weekend. The thermostat showed that the room never got below 68 degrees, but it felt hotter.
10.0 Excellent
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Cons: The walls are a bit thin. You can hear people walking down the hall. But really can't complain. It's like if you ever live in an apartment you know the echoing effect it can have in hallways.
9.6 Excellent
Pros: Proximity to American Airlines Arena. Front desk female clerk was excellent at our check in
Cons: Not keen on entering the room straight into the bathroom. Could be quite a privacy issue when someone enters the room. Have never seen a room set up like this before, a little strange, but we coped
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Open spaces, open thinking and open expression thrive at Aloft Dallas Downtown. Just steps away from some of the city's biggest destinations, such as the Kay Bailey Hutchison Convention Center Dallas and Reunion Tower, our hotel also provides convenient access to the American Airlines Center. When you're ready to settle down, retreat into our loft-inspired accommodations, featuring urban décor, complimentary Wi-Fi and marble bathrooms. Mix and mingle with friends over cocktails and delicious cuisine at our W XYZ bar and Re:mix lounge. For on-the-go snacks, Re:fuel by Aloft, our gourmet pantry, offers an assortment of grab-and-go meals and beverages. Maintain your fitness regimen with a lap in our outdoor pool or a full workout in our 24-hour fitness center, complete with free weights and cardio equipment. Plan your upcoming meeting or wedding in one of our ten versatile event spaces. Whether traveling for work or play, allow Aloft Dallas Downtown to offer a contemporary experience you won't soon forget.
Overall 8.6 Excellent
Based on 1,092 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
4.0
Pros: One elevator of 2 was out most of my stay. There with a large wedding party and we were all going and coming at same time. Very frustrating....
Excellent
9.7
Pros: While the room was not super luxurious - for a business trip - it was perfect. Rather a NYC loft feel (hence the name) with modern vibe. I had a nice view of some of the Dallas skyline. I do believe they really are green conscious - with a little recycle bin in the room so I didn't have to feel guilty about water bottles being tossed. Very close to the convention center and Main Street where we found some nice eateries and pubs (a five minute walk). Super friendly staff from the front desk to the bartender at the lounge. At the end of the day, the bed was very comfortable and I slept well.
Good
7.4
Pros: Good location, easy check-in, & very helpful, friendly staff. Wouldn't consider the hipster, trendy decor, setting, etc., a bad thing- just different. Kinda cool (but glad I had researched online prior to know what to expect).
Excellent
8.5
Pros: Good location. Cool, modern feel.
Excellent
8.5
Pros: The Bar in the lobby was nice. Grrat location
Details
Reviews
Overall 8.6 Excellent
Based on 1,092 reviews
Bar
9.6
Vibe
9.1
Location
8.9
Service
7.9
Comfort
7.7
Amenities
7.7
Value
7.6
Room
7.5
Food
5.1
WiFi
4.5
Breakfast
4.2
Location
8.5
Service
8.1
Amenities
7.2
Room
6.8
Location
8.4
Room
6.7
Service
7.7
4.0 Okay
Pros: One elevator of 2 was out most of my stay. There with a large wedding party and we were all going and coming at same time. Very frustrating....
Cons:
9.7 Excellent
Pros: While the room was not super luxurious - for a business trip - it was perfect. Rather a NYC loft feel (hence the name) with modern vibe. I had a nice view of some of the Dallas skyline. I do believe they really are green conscious - with a little recycle bin in the room so I didn't have to feel guilty about water bottles being tossed. Very close to the convention center and Main Street where we found some nice eateries and pubs (a five minute walk). Super friendly staff from the front desk to the bartender at the lounge. At the end of the day, the bed was very comfortable and I slept well.
Cons: Erm - the pool area could have used a little help. I have come to count upon the hotel shampoo & conditioner (never bother to pack my own anymore)- but didn't care for the pre-mixed stuff in the wall dispenser.
7.4 Good
Pros: Good location, easy check-in, & very helpful, friendly staff. Wouldn't consider the hipster, trendy decor, setting, etc., a bad thing- just different. Kinda cool (but glad I had researched online prior to know what to expect).
Cons: The shower wall (foggy glass) was a bit strange, especially for my situation - staying with a friend. There's no room service, but refreshment/snack bar had enough.
8.5 Excellent
Pros: Good location. Cool, modern feel.
Cons: Bed was not the most comfortable, very firm.
8.5 Excellent
Pros: The Bar in the lobby was nice. Grrat location
Cons:
Open spaces, open thinking and open expression thrive at Aloft Dallas Downtown. Just steps away from some of the city's biggest destinations, such as the Kay Bailey Hutchison Convention Center Dallas and Reunion Tower, our hotel also provides convenient access to the American Airlines Center. When you're ready to settle down, retreat into our loft-inspired accommodations, featuring urban décor, complimentary Wi-Fi and marble bathrooms. Mix and mingle with friends over cocktails and delicious cuisine at our W XYZ bar and Re:mix lounge. For on-the-go snacks, Re:fuel by Aloft, our gourmet pantry, offers an assortment of grab-and-go meals and beverages. Maintain your fitness regimen with a lap in our outdoor pool or a full workout in our 24-hour fitness center, complete with free weights and cardio equipment. Plan your upcoming meeting or wedding in one of our ten versatile event spaces. Whether traveling for work or play, allow Aloft Dallas Downtown to offer a contemporary experience you won't soon forget.
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
Overall 8.6 Excellent
Based on 1,073 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.9
Pros: So close to the House of Blues and great restaurant options
Excellent
10.0
Pros: It was very clean and the location was convenient to get to Downtown.
Okay
5.0
Pros: Comfortable bed
Excellent
8.0
Pros: Proximity to attractions
Excellent
8.0
Pros: The breakfast had vegetables. Only spinach was there, but one kind of veggie is enough for the complimentary breakfast. Also, most of the foods are not excessively salty but moderately salty.
Good
7.9
Pros: Location was great and staff was friendly!
Excellent
10.0
Pros: The hotel staff was so helpful and super friendly!
Excellent
10.0
Pros: Staff was excellent so friendly and helpful, room was a great size very comfortable
Excellent
8.8
Pros: I loved the staff, the rooms, and it a 15 min or less walk to alot of the area attraction. It is 15 min walk to the convention center and for higher end hotels in the area it is cheaper then most.
Good
7.9
Pros: Staff was excellent, room was clean and rommie. Complimentary breakfast was a step above. Room was a lot nicer then others in the area for cheaper. We will visit here again.
Excellent
8.0
Pros: Breakfast, pool though small
Excellent
8.0
Pros: Friendly staff, good breakfast, clean rooms, comfortable bed.
Details
Reviews
Overall 8.6 Excellent
Based on 1,073 reviews
Service
9.2
Breakfast
8.9
Location
8.8
Wellness
8.2
Room
7.4
Food
5.1
Service
9.1
Location
9.0
Breakfast
9.0
Room
6.7
Cleanliness
6.4
Service
9.2
Location
8.6
Room
7.1
Service
9.3
7.9 Good
Pros: So close to the House of Blues and great restaurant options
Cons: Limited parking options for the facility. Either valet or park down the street in public parking lot a few blocks away from hotel
10.0 Excellent
Pros: It was very clean and the location was convenient to get to Downtown.
Cons: The pool was very small and could have been cleaner.
5.0 Okay
Pros: Comfortable bed
Cons: Shower didn’t drain and water was over your ankles after 5 minutes
8.0 Excellent
Pros: Proximity to attractions
Cons: Parking was awful and expensive once you did find a place. Staff was ehh about everything food served at breakfast was also of poor quality.
8.0 Excellent
Pros: The breakfast had vegetables. Only spinach was there, but one kind of veggie is enough for the complimentary breakfast. Also, most of the foods are not excessively salty but moderately salty.
Cons:
7.9 Good
Pros: Location was great and staff was friendly!
Cons: Not as clean as I’d like it to be.
10.0 Excellent
Pros: The hotel staff was so helpful and super friendly!
Cons:
10.0 Excellent
Pros: Staff was excellent so friendly and helpful, room was a great size very comfortable
Cons: Snack area prices
8.8 Excellent
Pros: I loved the staff, the rooms, and it a 15 min or less walk to alot of the area attraction. It is 15 min walk to the convention center and for higher end hotels in the area it is cheaper then most.
Cons: The safety deposits fee is not clearly stated, also they stated the pool was open till 10p. but the door to the pool was always locked.
7.9 Good
Pros: Staff was excellent, room was clean and rommie. Complimentary breakfast was a step above. Room was a lot nicer then others in the area for cheaper. We will visit here again.
Cons:
8.0 Excellent
Pros: Breakfast, pool though small
Cons: I wish there was a trolley or shuttle service
8.0 Excellent
Pros: Friendly staff, good breakfast, clean rooms, comfortable bed.
Cons: Could hear some street noise from the room. It did not wake me up but could be an issue for a light sleeper. I wish parking was included in the price
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
The Fairmont Dallas luxury hotel in Texas is ideally located in heart of downtown Dallas Arts District offering fine dining, shopping, arts, and entertainment, and combines hospitality and elegance with Texas flair. Accommodations include iHome iPod docking stations in deluxe rooms and suites. Fairmont Gold, an exclusive lifestyle hotel experience, includes private check-in, healthy continental breakfast in lounge, and Bose music system in guestroom.
Overall 8.5 Excellent
Based on 6,568 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: We were upgraded to a suite , which made our stay all the more memorable Thank you , Fairmont, will definitely use your hotels again
Excellent
10.0
Pros: I liked the ambiance of the hotel.
Excellent
10.0
Pros: Beautiful Christmas decorations and tasteful Christmas music playing in the lobby.
Excellent
9.0
Pros: Location and staff.
Excellent
8.0
Pros: Phil and Joe at concierge desk extremely pleasant and helpful. They are great ambassadors for your hotel. Room large, comfortable and clean. Most other staff were observed to be friendly and congenial toward us every day. Great transport service to airport. Location was found to be ideal.
Excellent
10.0
Pros: Easy checkin and checkout was easy, just had to walk-out.
Excellent
10.0
Pros: I had never used a blind hotel before but I can not tell how pleased I was. It was great. The price was wonderful too. If you ever have this hotel again at a reduced price please let me know because I will try to schedule a business trip there. Great job!
Excellent
10.0
Excellent
10.0
Pros: This was a last minute booking. The front desk clerk gave us a room on the 24th floor with an amazing view. We ordered room service and it promptly arrived as advised. Everything was wonderful.
Good
7.5
Pros: Quality
Excellent
9.2
Excellent
10.0
Pros: It was very classy and everyone was friendly.
Details
Reviews
Overall 8.5 Excellent
Based on 6,568 reviews
Location
8.8
Service
8.7
Pool
7.7
Breakfast
7.2
Room
7.2
Bar
6.6
Food
6.6
WiFi
6.2
Wellness
6.1
Value
5.0
Location
8.7
Service
8.5
Breakfast
7.2
Room
7.0
Bar
6.3
Food
6.3
Comfort
6.0
WiFi
5.6
Wellness
5.5
Value
5.0
Service
9.0
Location
9.0
Breakfast
7.5
Room
7.3
Bar
7.0
Food
6.7
Comfort
6.3
Value
5.1
WiFi
4.3
Location
8.7
Service
8.4
Breakfast
7.3
Food
6.8
Room
6.3
Bar
6.2
Comfort
6.1
Wellness
6.1
Value
4.4
WiFi
4.3
Location
9.0
Service
8.7
Pool
7.8
Vibe
7.1
Room
7.0
Food
6.5
10.0 Excellent
Pros: We were upgraded to a suite , which made our stay all the more memorable Thank you , Fairmont, will definitely use your hotels again
Cons:
10.0 Excellent
Pros: I liked the ambiance of the hotel.
Cons: I didn’t like the view from our hotel room.
10.0 Excellent
Pros: Beautiful Christmas decorations and tasteful Christmas music playing in the lobby.
Cons: $35 a day to park!!!
9.0 Excellent
Pros: Location and staff.
Cons:
8.0 Excellent
Pros: Phil and Joe at concierge desk extremely pleasant and helpful. They are great ambassadors for your hotel. Room large, comfortable and clean. Most other staff were observed to be friendly and congenial toward us every day. Great transport service to airport. Location was found to be ideal.
Cons: Restaurant for dinner Nov 1/19 EXTREMELY disappointing food and level of service. Far from expectations. Served men first and most senior lady at the table last. We were told our table knives were good enough when we requested steak knives, which were brought with apparent reluctance after second request made.
10.0 Excellent
Pros: Easy checkin and checkout was easy, just had to walk-out.
Cons: Not really, no. Lobby bar seemed to close early for a weekend.
10.0 Excellent
Pros: I had never used a blind hotel before but I can not tell how pleased I was. It was great. The price was wonderful too. If you ever have this hotel again at a reduced price please let me know because I will try to schedule a business trip there. Great job!
Cons: Absolutely not. I loved everything about it. This is a 6 star hotel. Again great job recommending it.
10.0 Excellent
Pros:
Cons: We requested a king bed and were told they did not have availability-which was unfortunate.
10.0 Excellent
Pros: This was a last minute booking. The front desk clerk gave us a room on the 24th floor with an amazing view. We ordered room service and it promptly arrived as advised. Everything was wonderful.
Cons:
7.5 Good
Pros: Quality
Cons: No problems at all
9.2 Excellent
Pros:
Cons: I didn’t like the fact that you charge $14 for wifi and that you charge $7 for the bottled water in the room.
10.0 Excellent
Pros: It was very classy and everyone was friendly.
Cons:
The Fairmont Dallas luxury hotel in Texas is ideally located in heart of downtown Dallas Arts District offering fine dining, shopping, arts, and entertainment, and combines hospitality and elegance with Texas flair. Accommodations include iHome iPod docking stations in deluxe rooms and suites. Fairmont Gold, an exclusive lifestyle hotel experience, includes private check-in, healthy continental breakfast in lounge, and Bose music system in guestroom.
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
Overall 8.5 Excellent
Based on 3,089 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Location, and amenities
Okay
5.0
Pros: The staff were nice, quick check in.
Excellent
10.0
Pros: Excellent service and attention to our needs even with a huge event happening
Excellent
10.0
Excellent
9.0
Pros: the bed
Excellent
10.0
Pros: A plus all the way. No complaints whatsoever. I would definitely stay here again.
Excellent
9.2
Excellent
10.0
Pros: Valet is good, Bar is great
Excellent
10.0
Pros: Speedy checkin. Great location to where I needed to be. Very nice coffee shop. Upgraded to one of their recently renovated rooms which was very large and accommodating. One of the best hotel beds I’ve enjoyed and I loved the soft low profile pillows which is always my preference but rarely provided.
Excellent
10.0
Pros: Staff and location
Excellent
8.0
Pros: Bell hop
Details
Reviews
Overall 8.5 Excellent
Based on 3,089 reviews
Wellness
9.3
Service
8.7
Cleanliness
8.4
Location
7.8
Room
7.6
Bar
7.4
Breakfast
7.4
Amenities
6.6
Food
6.6
WiFi
5.6
Value
4.3
Service
9.0
Location
7.8
Room
6.8
Value
3.7
Service
8.9
Location
8.0
Room
7.0
Comfort
6.3
Service
8.3
Location
7.7
Room
6.9
Value
4.2
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros: Location, and amenities
Cons: No
5.0 Okay
Pros: The staff were nice, quick check in.
Cons: Door wouldn't close to our rest room and they could not fix nor change our room. Also, the night stand table had an outlet in it for alarm clock and the power did not work. Again, they couldn't fix it.
10.0 Excellent
Pros: Excellent service and attention to our needs even with a huge event happening
Cons: Nothing
10.0 Excellent
Pros:
Cons: There was a charge for perking.
9.0 Excellent
Pros: the bed
Cons:
10.0 Excellent
Pros: A plus all the way. No complaints whatsoever. I would definitely stay here again.
Cons: I enjoyed everything and was happy to be here. I have zero complaints. Everything was fabulous at the Sheraton Hotel.
9.2 Excellent
Pros:
Cons: Knocked way too early to clean my room
10.0 Excellent
Pros: Valet is good, Bar is great
Cons:
10.0 Excellent
Pros: Speedy checkin. Great location to where I needed to be. Very nice coffee shop. Upgraded to one of their recently renovated rooms which was very large and accommodating. One of the best hotel beds I’ve enjoyed and I loved the soft low profile pillows which is always my preference but rarely provided.
Cons:
10.0 Excellent
Pros: Staff and location
Cons:
8.0 Excellent
Pros: Bell hop
Cons: Not enough coffee in room, bar food very good
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
Overall 8.4 Excellent
Based on 2,044 reviews
All reviews
- All reviews
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Excellent
10.0
Pros: Everything!! I've never experienced such great service each day with cleaning the room when I was out. Every day coming back felt like a brand new room again! Location is amazing too!
Excellent
8.0
Pros: Location and history
Excellent
9.0
Excellent
8.0
Pros: Convenient location
Excellent
8.3
Pros: The location in downtown Dallas is perfect. Access to restaurants, etc. is excellent. The bell staff were courteous and answered lots of questions with lots of patience. The elevators were fast, water was hot, good sized room, the temperature control was awesome. The beds are comfortable. All amenities were as expected, no problems.
Okay
5.1
Pros: Location was great.
Excellent
10.0
Pros: hugh apartment. fantastic space. free milk and cookies is a winner.
Excellent
10.0
Pros: Very clean and attractive, Valet service is awesome.
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: Historical, beautiful, clean, quiet
Excellent
10.0
Pros: The landmark building, size of the room and layout, huge windows
Okay
4.0
Pros: The was minimal wait times for elevators for a building with 27 floors. The cookies and milk at night were a great treat.
Details
Reviews
Overall 8.4 Excellent
Based on 2,044 reviews
WiFi
10.0
Location
9.1
Food
8.7
Service
7.7
Value
7.3
Breakfast
7.2
Room
7.1
Comfort
6.3
Location
9.3
Food
8.7
Vibe
7.8
Value
7.5
Breakfast
7.0
Service
6.4
Room
5.6
Comfort
5.5
Location
9.0
Bar
9.0
Food
8.9
Service
7.9
Cleanliness
7.2
Room
6.4
Comfort
6.2
Service
7.5
10.0 Excellent
Pros: Everything!! I've never experienced such great service each day with cleaning the room when I was out. Every day coming back felt like a brand new room again! Location is amazing too!
Cons:
8.0 Excellent
Pros: Location and history
Cons: Formica countertops in bathrooms and motel-like room doors
9.0 Excellent
Pros:
Cons: $32 charge to use the valet. Self parking is a block away It was $10 to park in self parking overnight.
8.0 Excellent
Pros: Convenient location
Cons: Loud ... trash man, sirens, horns . Parking was $32!
8.3 Excellent
Pros: The location in downtown Dallas is perfect. Access to restaurants, etc. is excellent. The bell staff were courteous and answered lots of questions with lots of patience. The elevators were fast, water was hot, good sized room, the temperature control was awesome. The beds are comfortable. All amenities were as expected, no problems.
Cons: After staying at the Magnolia in Houston I expected much more. The countertops in the bathroom were formica, the floor tile work in the bathroom was repaired, the baseboards needed recaulking. The furniture was not in stellar condition, lots of scrapes. I expected a lot more for $250 a night. Outside of 3 antique pieces of furniture, there’s not a lot of difference between this room and a room at the Hampton Inn.
5.1 Okay
Pros: Location was great.
Cons: Construction on the hotel prevented sleeping past 630. It also made working from the room impossible. Housekeeping ignored the privacy please tag on the door both days i stayed there. The wifi in my room was unusable.
10.0 Excellent
Pros: hugh apartment. fantastic space. free milk and cookies is a winner.
Cons: there is nothing i didn’t like.
10.0 Excellent
Pros: Very clean and attractive, Valet service is awesome.
Cons:
8.0 Excellent
Pros: Location
Cons: Check in staff need to improve how they convey information
9.0 Excellent
Pros: Historical, beautiful, clean, quiet
Cons: Nothing I did not like. Could have used a small microwave in the room.
10.0 Excellent
Pros: The landmark building, size of the room and layout, huge windows
Cons: Parking
4.0 Okay
Pros: The was minimal wait times for elevators for a building with 27 floors. The cookies and milk at night were a great treat.
Cons: The Hotel is not kid friendly. There is no pool. The only option for parking was overpriced valet, $35 a night. I m not sure how the hotel received a 4 star rating. There was nothing fancy about it and the rooms are small and slightly dingy/dirty.
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
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