Best hotels in Downtown (Dallas)
Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
Overall 9.0 Excellent
Based on 2,289 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: The conditions were great, clean
Excellent
9.0
Pros: It was very clean, modern and in a good location of downtown.
Excellent
9.0
Pros: Variety of breakfast choices
Excellent
9.6
Pros: Everything was done right. Great people on reception. Large room with everything you needed including small kitchen. Great breakfast included. Good position for Downtown Dallas
Excellent
9.6
Pros: Excellent Downtown Dallas location and very well appointed rooms.
Excellent
10.0
Pros: The overall stay was wonderful.
Excellent
8.8
Pros: Cleanliness and secure as well as comfort .
Good
7.9
Pros: Very comfortable bed and the vichy shower was nice
Excellent
10.0
Pros: The view of the city and the room altogether
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Breakfast was great and location was great, close to dinning, shopping, parking and art centers,
Excellent
9.2
Pros: Friendly staff. Cleanliness. Excellent rain shower in bathroom.
Details
Reviews
Overall 9.0 Excellent
Based on 2,289 reviews
Cleanliness
9.2
Vibe
9.0
Service
9.0
WiFi
8.9
Wellness
8.8
Room
8.8
Breakfast
8.6
Location
8.3
Comfort
8.1
Amenities
8.0
Value
6.6
Cleanliness
9.4
Service
9.1
Vibe
8.9
Breakfast
8.8
Room
8.6
Location
8.5
Amenities
8.4
Comfort
7.9
Value
6.2
Cleanliness
9.2
Service
9.2
Room
8.8
Vibe
8.7
Location
8.4
Comfort
8.3
Breakfast
8.2
Amenities
8.2
Value
6.3
Cleanliness
9.1
Service
8.8
Breakfast
8.8
Vibe
8.7
Room
8.3
Comfort
8.3
Location
8.2
Service
9.0
Location
8.6
Breakfast
8.6
Room
8.3
Comfort
8.0
9.2 Excellent
Pros: The conditions were great, clean
Cons: Room service, food
9.0 Excellent
Pros: It was very clean, modern and in a good location of downtown.
Cons: The bathroom shower is different. It's like the whole bathroom is a shower.
9.0 Excellent
Pros: Variety of breakfast choices
Cons:
9.6 Excellent
Pros: Everything was done right. Great people on reception. Large room with everything you needed including small kitchen. Great breakfast included. Good position for Downtown Dallas
Cons: All was great
9.6 Excellent
Pros: Excellent Downtown Dallas location and very well appointed rooms.
Cons: Complimentary breakfast was understaffed and seemed unorganized. Valet only parking.
10.0 Excellent
Pros: The overall stay was wonderful.
Cons: Great Stay
8.8 Excellent
Pros: Cleanliness and secure as well as comfort .
Cons: Valet pricing over priced.
7.9 Good
Pros: Very comfortable bed and the vichy shower was nice
Cons: The bed squeaked. The smoke alarm light blinked all night located directly above the bed. Very annoying.
10.0 Excellent
Pros: The view of the city and the room altogether
Cons: No
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Breakfast was great and location was great, close to dinning, shopping, parking and art centers,
Cons: Nothing it was a great location with friendly staff.
9.2 Excellent
Pros: Friendly staff. Cleanliness. Excellent rain shower in bathroom.
Cons: No sink plug to hold water in basin. Paper plates and plastic cutlery at breakfast.
Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in Downtown Dallas, our carefully renovated hotel invites guests to experience all that the city has to offer with boutique accommodations and award-winning service. Settle into your guest room or suite, where luxury touches like complimentary Wi-Fi, pristine rain showers and comfortable king beds beckon. Awaken refreshed and dine at one of our several on-site restaurants; The French Room is a celebrated Dallas destination offering modern European fare, while our rooftop pool features casual dining and scenic views. Make your escape to Spa Adolphus, our wellness destination, and enjoy a luxury massage or bespoke facial. When you're ready to venture out and explore, find a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Our hotel also boasts 20,396 square feet of event space in downtown Dallas.
Overall 9.0 Excellent
Based on 1,455 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Excellent
9.6
Pros: Beautiful rooms and an elegant vibe throughout. Loved having my parents stay here on their first night in Dallas. Right in the middle of downtown.
Excellent
9.6
Pros: The property was nice clean and friendly staff
Excellent
10.0
Pros: The breakfast, bar, spa, and atmosphere!
Excellent
8.8
Pros: Lobby
Excellent
10.0
Pros: This hotel is one of the most beautiful hotels we have ever stayed at! The front desk staff was so friendly and when they found out we were celebrating a birthday we were offered champagne. That was such a lovely surprise! The location was wonderful and we loved the complimentary car service.
Excellent
9.6
Pros: All the staff were very helpful, friendly and made our stay very comfortable.
Good
7.5
Good
6.7
Pros: Good downtown location and an interesting historic property.
Excellent
10.0
Pros: Location and the staff was friendly.
Excellent
10.0
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Excellent
10.0
Pros: All good been there many times
Details
Reviews
Overall 9.0 Excellent
Based on 1,455 reviews
Vibe
9.3
Bar
9.3
Location
9.3
Comfort
8.6
Service
8.4
Pool
8.3
Room
8.3
Breakfast
7.4
Amenities
6.9
Value
4.3
Vibe
9.0
Service
8.8
Comfort
8.6
Room
8.0
Amenities
6.3
Vibe
9.1
Comfort
8.7
Service
8.3
Room
7.7
10.0 Excellent
Pros:
Cons: Amazing hotel. Pricey, but worth it for a fun night in Dallas.
9.6 Excellent
Pros: Beautiful rooms and an elegant vibe throughout. Loved having my parents stay here on their first night in Dallas. Right in the middle of downtown.
Cons: My only con is the large amount of homeless people at the door of the property—but I know they can’t really control that.
9.6 Excellent
Pros: The property was nice clean and friendly staff
Cons: Limited channel selection , restaurant was a bit to high
10.0 Excellent
Pros: The breakfast, bar, spa, and atmosphere!
Cons:
8.8 Excellent
Pros: Lobby
Cons: Room service menu - extremely limited
10.0 Excellent
Pros: This hotel is one of the most beautiful hotels we have ever stayed at! The front desk staff was so friendly and when they found out we were celebrating a birthday we were offered champagne. That was such a lovely surprise! The location was wonderful and we loved the complimentary car service.
Cons: Nothing, we loved out stay!!!
9.6 Excellent
Pros: All the staff were very helpful, friendly and made our stay very comfortable.
Cons:
7.5 Good
Pros:
Cons: Need hotel maps in each room. There’s so much too explore it’s easy to miss something.
6.7 Good
Pros: Good downtown location and an interesting historic property.
Cons: Whilst the public areas are historic, cooly decorated and quite grand, the hotel public areas are very dark and has hardly any windows. It makes it somewhat gloomy. Public areas are so much nicer than the rooms. They've done up the bathrooms and the beds are comfortable, but the decor lacks finesse and there's a distinct lack of luxury for the money. I booked an Exec King Suite and there was no sitting / sofa area - just two beds. It did not meet "suite" expectations.
10.0 Excellent
Pros: Location and the staff was friendly.
Cons: Limited soap in the room. Had to purchase my own soap to bathe comfortably.
10.0 Excellent
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Cons:
10.0 Excellent
Pros: All good been there many times
Cons: Need more later night items for in-room dining
For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in Downtown Dallas, our carefully renovated hotel invites guests to experience all that the city has to offer with boutique accommodations and award-winning service. Settle into your guest room or suite, where luxury touches like complimentary Wi-Fi, pristine rain showers and comfortable king beds beckon. Awaken refreshed and dine at one of our several on-site restaurants; The French Room is a celebrated Dallas destination offering modern European fare, while our rooftop pool features casual dining and scenic views. Make your escape to Spa Adolphus, our wellness destination, and enjoy a luxury massage or bespoke facial. When you're ready to venture out and explore, find a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Our hotel also boasts 20,396 square feet of event space in downtown Dallas.
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Overall 9.0 Excellent
Based on 971 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Mediocre
3.1
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Excellent
9.4
Excellent
10.0
Pros: well appointed. helpful staff
Excellent
9.7
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Excellent
9.7
Pros: Modern decor and great amenities
Excellent
9.6
Excellent
10.0
Good
7.6
Pros: Staff was fantastic! Rooms were fun with great amenities. Small but great for a short trip.
Excellent
10.0
Pros: Great service, good restaurants and bars. Well done
Excellent
10.0
Pros: The atmosphere
Excellent
10.0
Pros: The staff at The Joule is amazing and incredibly attentive. They upgraded us to the larger room. Someone helped us to our room with our bags. Since we had never been there, he gave us a quick tour of the room and told us all about the hotel. You can tell they are very proud of the hotel, and they should be. It is gorgeous!
I have stayed at The W in downtown Dallas, and got the worst service there. The Joule is so much better in every aspect, and it doesn't cost as much.
Excellent
10.0
Pros: The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc.
I would here again in a heartbeat.
Details
Reviews
Overall 9.0 Excellent
Based on 971 reviews
Location
9.4
Service
9.2
Breakfast
9.2
Vibe
9.1
Food
8.3
Wellness
7.9
Amenities
7.9
Room
7.4
Pool
7.0
Comfort
5.9
Value
4.1
Room
6.5
Location
9.4
Service
9.3
Room
6.6
Service
9.3
3.1 Mediocre
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Cons: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.
9.4 Excellent
Pros:
Cons: Some of the staff were a bit condescending at times. Just because I'm not wearing slacks and shoes that shimmer, doesn't mean I can't afford to stay in your hotel.
10.0 Excellent
Pros: well appointed. helpful staff
Cons:
9.7 Excellent
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Cons: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.
9.7 Excellent
Pros: Modern decor and great amenities
Cons: Not enough wash cloths...
9.6 Excellent
Pros:
Cons: Cramped slow elevators
10.0 Excellent
Pros:
Cons: That I stayed in the wrong season of the year! (The pool was closed)
7.6 Good
Pros: Staff was fantastic! Rooms were fun with great amenities. Small but great for a short trip.
Cons: Air conditioning issues
10.0 Excellent
Pros: Great service, good restaurants and bars. Well done
Cons: Downtown Dallas is cool but there is a limit to what you can do there now
10.0 Excellent
Pros: The atmosphere
Cons:
10.0 Excellent
Pros: The staff at The Joule is amazing and incredibly attentive. They upgraded us to the larger room. Someone helped us to our room with our bags. Since we had never been there, he gave us a quick tour of the room and told us all about the hotel. You can tell they are very proud of the hotel, and they should be. It is gorgeous!
I have stayed at The W in downtown Dallas, and got the worst service there. The Joule is so much better in every aspect, and it doesn't cost as much.
Cons:
10.0 Excellent
Pros: The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc.
I would here again in a heartbeat.
Cons:
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 7,287 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Check in staff. Friendly quick.
Excellent
10.0
Pros: Location and service
Excellent
9.4
Pros: The view was amazing. Super comfy bed and great brunch buffet. Robert was an amazing bartender!
Excellent
8.3
Pros: The staff was amazing and the beds were so comfy! Also enjoyed the tv in the bathroom it was nice when we were getting ready to go out
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: This hotel was by far one of the nicest hotels I've ever stayed in. If you want upgrades this is the hotel for you and the view....ohhhh the view!! It was stunning.
Excellent
10.0
Pros: Every thing was beautiful the view Gorgeous
Okay
5.0
Pros: Nice place.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: great view
Excellent
10.0
Pros: Location and the on site bars and restaurants. The view was great and the staff were very attentive.
Details
Reviews
Overall 8.9 Excellent
Based on 7,287 reviews
Bar
9.1
Location
8.9
Service
8.7
Wellness
8.6
Food
8.5
Room
8.4
Amenities
8.0
Breakfast
7.8
Pool
7.5
Value
4.7
WiFi
4.0
Location
9.0
Service
8.0
Room
7.5
Pool
7.5
Cleanliness
6.9
Value
5.1
WiFi
3.1
Bar
9.2
Location
8.5
Service
8.3
Room
8.1
Pool
7.6
Value
4.2
Location
8.8
Service
8.6
Room
7.9
Comfort
7.4
Value
5.0
5.0 Okay
Pros: Location
Cons: Bell hop staff was rude
10.0 Excellent
Pros: Check in staff. Friendly quick.
Cons: No.
10.0 Excellent
Pros: Location and service
Cons: N/A
9.4 Excellent
Pros: The view was amazing. Super comfy bed and great brunch buffet. Robert was an amazing bartender!
Cons: The hotel is showing some wear for the cost of the room.
8.3 Excellent
Pros: The staff was amazing and the beds were so comfy! Also enjoyed the tv in the bathroom it was nice when we were getting ready to go out
Cons: The 24 hour room service menu had a 21% service charge and a $3.00 delivery charge so we just used Uber eats and saved money! Also there was scotch tape on the ceiling of our room in random places I thought that was weird.
10.0 Excellent
Pros: Location
Cons: It was very nice and felt like a rockstar staying at it
10.0 Excellent
Pros: This hotel was by far one of the nicest hotels I've ever stayed in. If you want upgrades this is the hotel for you and the view....ohhhh the view!! It was stunning.
Cons:
10.0 Excellent
Pros: Every thing was beautiful the view Gorgeous
Cons: N/A
5.0 Okay
Pros: Nice place.
Cons: The information you gave us said they had a airport shuttle. We waited at the airport for a shuttle and no shuttle came. We called them and were told there was no shuttle service from the air port. We were late to meetings and expensive.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: great view
Cons: the hallways on the 22nd floor look dented/damaged...needs some upkeep
10.0 Excellent
Pros: Location and the on site bars and restaurants. The view was great and the staff were very attentive.
Cons: Nope!
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Overall 8.9 Excellent
Based on 5,991 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: Had to have security come twice due to noise next door. Per conversation and email with guest services someone was to greet my special needs child with a Happy Birthday greeting. No one did.
Excellent
10.0
Pros: Good service.
Excellent
10.0
Pros: Our city view was AMAZING! The staff was spectacular. I got a gift delivered for my BF & they took care of everything. Pablo was beyond words amazing to us from beginning to end as well as the Gentleman that checked me in. The stay was a dream. Thank you
Good
7.1
Pros: Location was optimal, facilities where clean and up to date, staff was very friendly. GM even greeted me and asked how my stay was. Very good service!
Okay
4.0
Pros: Room was adequate. Chromecast was easy.
Excellent
10.0
Pros: The atrium and the black out curtains.
Excellent
8.0
Pros: Was more than i thought it was going to be!! Room was excellent!!
Excellent
8.0
Pros: Proximity to 560
Excellent
10.0
Pros: The bed was one of the most comfortable I have ever slept in! The view of downtown Dallas was spectacular. We had a lot of fun riding scooters that were accessible right outside the entrance. The staff was exceptionally helpful when we needed to switch one of the feather beds out for a hypoallergenic version. They also brought extra hangers that we required.
Excellent
8.3
Pros: The employees were amazing and friendly. Room was very clean, bed was comfy and city view was awesome.
Excellent
10.0
Pros: The bed was amazing, the bathroom was great.
Excellent
8.8
Pros: The breakfast was delicious. I would highly recommend it. There was a good variety of food.
Details
Reviews
Overall 8.9 Excellent
Based on 5,991 reviews
Vibe
9.1
Service
8.6
Amenities
8.4
Room
8.3
Location
7.8
WiFi
7.8
Bar
7.6
Food
7.3
Breakfast
6.9
Wellness
5.0
Value
4.4
Pool
2.6
Amenities
8.5
Service
8.4
Location
7.8
Room
7.5
Cleanliness
7.4
Bar
7.1
Breakfast
6.6
Comfort
6.0
Value
4.3
Pool
2.7
Service
8.3
Room
7.6
Location
7.5
Cleanliness
7.3
Breakfast
6.9
Comfort
6.5
Value
4.4
Pool
2.5
Service
8.5
Amenities
8.5
Location
7.9
Room
7.4
Cleanliness
7.1
Comfort
6.6
Service
8.2
Room
7.9
Location
7.6
7.1 Good
Pros: Had to have security come twice due to noise next door. Per conversation and email with guest services someone was to greet my special needs child with a Happy Birthday greeting. No one did.
Cons:
10.0 Excellent
Pros: Good service.
Cons: The beds could have been better, it was a little lumpy
10.0 Excellent
Pros: Our city view was AMAZING! The staff was spectacular. I got a gift delivered for my BF & they took care of everything. Pablo was beyond words amazing to us from beginning to end as well as the Gentleman that checked me in. The stay was a dream. Thank you
Cons:
7.1 Good
Pros: Location was optimal, facilities where clean and up to date, staff was very friendly. GM even greeted me and asked how my stay was. Very good service!
Cons: Cost was a little high compared to other hotels in the area
4.0 Okay
Pros: Room was adequate. Chromecast was easy.
Cons: Poor room service menu. Guests out of control in lobby. Very hard to walk from entry to front desk through the crowds. Excessive noise in the hallway overnight that was easily heard in room. Not a hotel for corporate stays. Charged $40 extra at check-out.
10.0 Excellent
Pros: The atrium and the black out curtains.
Cons:
8.0 Excellent
Pros: Was more than i thought it was going to be!! Room was excellent!!
Cons: You have to pay for parking everywhere...
8.0 Excellent
Pros: Proximity to 560
Cons: Coffee maker was dirty
10.0 Excellent
Pros: The bed was one of the most comfortable I have ever slept in! The view of downtown Dallas was spectacular. We had a lot of fun riding scooters that were accessible right outside the entrance. The staff was exceptionally helpful when we needed to switch one of the feather beds out for a hypoallergenic version. They also brought extra hangers that we required.
Cons: The walls are a bit thin and we could easily hear every word of the raucous group next-door, Also, the ceiling in the bathroom could use a good scrub!
8.3 Excellent
Pros: The employees were amazing and friendly. Room was very clean, bed was comfy and city view was awesome.
Cons: The Union Station is smack dab in front of the hotel. Freight trains go by 24/7 and even though we were on the 15th floor, you could hear them all night long. No fault of the hotels, but I didn't sleep for 3 nights. Also is just a tad out of walking distance to center of town. We needed to Uber to most restaurants.
10.0 Excellent
Pros: The bed was amazing, the bathroom was great.
Cons: The bathroom wasn't vented.
8.8 Excellent
Pros: The breakfast was delicious. I would highly recommend it. There was a good variety of food.
Cons: The shower was over the bath and the bath drain was a bit blocked so when we were having a shower we were standing in a pool of water that wasn't draining, which is fine if you are having a bath but not so good if you are having a shower.
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
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Overall 8.9 Excellent
Based on 1,283 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: All the staff were friendly and very accommodating. Especially the valets. We would stay here anytime we were in Dallas. Would also recommend it to any of our friends! Also the bed and pillows were superb! Slept like a baby and looked at the tag on the pillows. So we could buy them for at home!
Excellent
8.0
Pros: The hotel was very nice and most of the staff was extremely helpful. My room was spacious, clean and had everything I needed. I like how it was an old building that had been restored in a more modern fashion. I would stay at the Cambria again.
Excellent
9.0
Pros: Great breakfast tacos! Everyone had a good positive attitude!!
Excellent
9.0
Pros: Spacious room. Clean.
Good
7.9
Excellent
8.0
Pros: Location
Excellent
9.6
Pros: Impossible to fault this hotel. As a solo traveller I found everything to my liking. Breakfast was amazing, portions are big but so delicious too. Staff could not been more nice, so chatty, friendly etc. My room was huge, booked a king size room. Had a great view of Dallas too. If staying in Dallas stay at this hotel.
Good
7.1
Pros: I liked the size of the rooms and location to the event we were attanding.
Excellent
10.0
Pros: Love this hotel - Everyone from front desk to room attendants to restaurant. Super team!
Excellent
9.2
Pros: Rooms are large, bed is comfy, lobby/bar/bistro lovely with good good.
Excellent
9.0
Pros: Location and Staff
Good
7.5
Details
Reviews
Overall 8.9 Excellent
Based on 1,283 reviews
Bar
9.0
Vibe
9.0
Location
8.8
WiFi
8.8
Room
8.7
Comfort
8.6
Cleanliness
8.5
Service
8.2
Breakfast
6.3
Bar
9.0
Vibe
8.9
Room
8.7
Cleanliness
8.6
Location
8.5
Comfort
8.3
Service
7.9
Breakfast
5.7
Bar
8.9
Location
8.8
Vibe
8.7
Comfort
8.6
Cleanliness
8.6
Room
8.6
Service
8.1
Amenities
7.7
Breakfast
6.6
Location
9.0
Service
8.7
Room
8.6
Comfort
8.5
Breakfast
6.1
Bar
9.2
Cleanliness
8.7
Location
8.7
Room
8.6
Comfort
8.5
Service
8.0
Amenities
7.2
10.0 Excellent
Pros: All the staff were friendly and very accommodating. Especially the valets. We would stay here anytime we were in Dallas. Would also recommend it to any of our friends! Also the bed and pillows were superb! Slept like a baby and looked at the tag on the pillows. So we could buy them for at home!
Cons: The overnight valet charge seemed really high but made it super easy. Not sure how much it would have cost to public park!
8.0 Excellent
Pros: The hotel was very nice and most of the staff was extremely helpful. My room was spacious, clean and had everything I needed. I like how it was an old building that had been restored in a more modern fashion. I would stay at the Cambria again.
Cons: The elevator signal (signaling that the car has reached your floor) was very loud, I could hear it clearly even though I was a good 5 rooms away from the elevator bank. The hallways were quite loud. Service at the bar could have been better.
9.0 Excellent
Pros: Great breakfast tacos! Everyone had a good positive attitude!!
Cons: The hotel should communicate with surrounding businesses in order to keep enough staff on the clock for events and conventions. BUT everyone was very friendly despite being overwhelmed with people at breakfast.
9.0 Excellent
Pros: Spacious room. Clean.
Cons: We liked it all
7.9 Good
Pros:
Cons: Check in staff. One lady couldn’t find our reservation even though we gave her a confirmation number. Told us it wasn’t in the system. Had an attitude. When we got another agent she found it right away. Only one small restaurant that frequently wasn’t open. Very limited menu. No room service. Very expensive.
8.0 Excellent
Pros: Location
Cons: There was a restaurant charge on my bill when I checked out. Never used their restaurant. Was taken off, but still concerned me. Would expect better.
9.6 Excellent
Pros: Impossible to fault this hotel. As a solo traveller I found everything to my liking. Breakfast was amazing, portions are big but so delicious too. Staff could not been more nice, so chatty, friendly etc. My room was huge, booked a king size room. Had a great view of Dallas too. If staying in Dallas stay at this hotel.
Cons: Shopping malls are a bit of a distance outside Dallas. Did not bother me in the least. All I wanted was where I was, no complaints about that. If you want a taxi they are everywhere.
7.1 Good
Pros: I liked the size of the rooms and location to the event we were attanding.
Cons: Our room was close to the elevators, like right next them, and we didn't sleep well either night for hearing the elevator buzzers going on and off all night and the noise from the people talking and carrying on all hours of the night as they were getting on and off the elevator. The second night as we were going to bed I noticed the sheet on our bed was dirty. I took it off and left it on the floor.
10.0 Excellent
Pros: Love this hotel - Everyone from front desk to room attendants to restaurant. Super team!
Cons:
9.2 Excellent
Pros: Rooms are large, bed is comfy, lobby/bar/bistro lovely with good good.
Cons: Some of the staff could be friendlier. Others were great.
9.0 Excellent
Pros: Location and Staff
Cons:
7.5 Good
Pros:
Cons: The hotel wasn't very accommodating with early check in or late check out. Also, I informed staff that the bar hours on their website wasn't correct. The website stated 12am, however they closed at 11pm. I had clients that met me at the hotel, however we had to go to a different location to meet.
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel accommodations with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds. Ignite your senses with flavorful cuisine, creative cocktails and fine wines at our hotel restaurants and bars. Discover the most popular downtown attractions, including the Arts District, Dealey Plaza, Reunion Tower, Deep Ellum, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile event space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping, dining or sightseeing with a refreshing swim in our rooftop indoor sparkling pool or an exhilarating workout in our WestinWORKOUT® Fitness Studio. Immerse yourself in restorative comfort at our beautifully designed hotel in downtown Dallas.
Overall 8.7 Excellent
Based on 1,075 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros: So nice!!!!
Excellent
10.0
Pros: The room was clean and the staff very helpful.
Okay
5.8
Pros: I liked the proximity of the hotel to my office that I was visiting for work and the fact that it had an underground tunnel connecting it to the Bank of America building. The tunnels also had food selections which was nice for lunch breaks during the day. I also enjoyed the bartender at the lobby bar however the food was way overpriced.
Excellent
8.0
Excellent
10.0
Pros: I loved the calming vibe of the room and the super soft robe. I didn't get to try out the exercise gear they provide, but I think that is a fantastic perk. The food menu provided healthy options and even fresh juice. Great location in downtown Dallas.
Excellent
10.0
Pros: Great location and friendly staff!
Excellent
8.3
Pros: Very clean.
Good
7.0
Pros: The location was great and the bar area was in a good location.
Excellent
10.0
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Excellent
9.6
Okay
4.6
Pros: The cleanliness of the hotel and good security
Excellent
10.0
Pros: Great location close to everything we needed
Details
Reviews
Overall 8.7 Excellent
Based on 1,075 reviews
Wellness
10.0
Location
9.1
Room
8.8
Cleanliness
8.7
Pool
8.2
Service
7.9
Breakfast
6.9
Food
6.4
Value
4.1
Room
8.6
Location
8.4
Service
7.5
Value
3.5
Room
8.0
Service
8.0
Room
8.6
Service
8.3
10.0 Excellent
Pros: So nice!!!!
Cons:
10.0 Excellent
Pros: The room was clean and the staff very helpful.
Cons:
5.8 Okay
Pros: I liked the proximity of the hotel to my office that I was visiting for work and the fact that it had an underground tunnel connecting it to the Bank of America building. The tunnels also had food selections which was nice for lunch breaks during the day. I also enjoyed the bartender at the lobby bar however the food was way overpriced.
Cons: First I did not like that the elevators stopped running at one point. Then on one occasion when I returned to my room the housekeeping had left a dirty rag on the bench inside my room, they took or threw away my personal shaving razor, a dirty wine glass was left untouched even though they supplied another new one and one of my towels provided was torn. Not the type of quality I expect from a Westin hotel. Not to mention the housekeeping also left their cart in front of my room for hours one of the days during my stay and the air conditioning unit in my room made an annoying noise when on high. This was my first trip to Texas and I read several recent yelp reviews for this hotel and hate to say it but I would agree with a majority of the negative remarks. The food at the hotel, mainly the lobby bar is also very overpriced for what you get. Def do not stay here for a vacation or romantic getaway!
8.0 Excellent
Pros:
Cons: They didn't tell us that we needed to keep our room key to leave the parking area. We paid at the parking garage and then was charged again by the hotel.
10.0 Excellent
Pros: I loved the calming vibe of the room and the super soft robe. I didn't get to try out the exercise gear they provide, but I think that is a fantastic perk. The food menu provided healthy options and even fresh juice. Great location in downtown Dallas.
Cons: No - we just loved it!
10.0 Excellent
Pros: Great location and friendly staff!
Cons: The bed was incredibly hard and uncomfortable
8.3 Excellent
Pros: Very clean.
Cons: Lots of street noise. No coffee station in lobby
7.0 Good
Pros: The location was great and the bar area was in a good location.
Cons: Check in was on the second floor with the escalators broken and not very good located signs to tell you to take the elevator. The valet check in was a nightmare coming off of a one-way street with several cars backed up and attendants were overwhelmed
10.0 Excellent
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Cons:
9.6 Excellent
Pros:
Cons: They charged me for a pretty large deposit of $240
4.6 Okay
Pros: The cleanliness of the hotel and good security
Cons: The bed is not comfy I had pain in my neck from those billows
10.0 Excellent
Pros: Great location close to everything we needed
Cons:
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel accommodations with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds. Ignite your senses with flavorful cuisine, creative cocktails and fine wines at our hotel restaurants and bars. Discover the most popular downtown attractions, including the Arts District, Dealey Plaza, Reunion Tower, Deep Ellum, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile event space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping, dining or sightseeing with a refreshing swim in our rooftop indoor sparkling pool or an exhilarating workout in our WestinWORKOUT® Fitness Studio. Immerse yourself in restorative comfort at our beautifully designed hotel in downtown Dallas.
Fairmont Dallas is ideally located in the heart of the downtown Dallas Arts District, surrounded by an array of fine-dining restaurants, shopping, arts and entertainment. Combining the elegance of classic hospitality with an authentic Texan flair, this iconic luxury hotel is located a few blocks from the Central Business District, less than one mile from the world-famous Sixth Floor Museum at Dealey Plaza, walking distance from the American Airlines Center and has easy access to Deep Ellum nightlife.
Overall 8.6 Excellent
Based on 6,666 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Location was really nice.
Excellent
9.2
Pros: Older property adds to its feeling of comfort. Well maintained, with lovely colour scheme. Large rooms, clean bathroom, and subtle lighting.
Good
7.1
Pros: The Location was good for us, the staff super friendly. Whenever we asked for something it was brought promptly and they followed up to find out if we received the items. Nice touch! The view from our room was pretty cool at night (room 1912 south tower). the room itself was nice, but as we discovered tonight, not really the room we booked. The breakfast staff in the Pyramid were amazing! In particular Kim! Eggs Benedict were very good.
Excellent
10.0
Pros: Nice accommodations
Okay
5.7
Excellent
10.0
Pros: Convenience. Walking distance to very good restaurants
Excellent
9.0
Pros: The cleanliness and the downtown rooftop swimming pool
Excellent
8.0
Pros: Breakfast was excellent
Excellent
10.0
Pros: My room was on the gold level. Great views. Loved having the Club floor for snacks and meeting up with friends. Food 24/7. Starbucks in the lobby...walking distance to AA Arena.
Excellent
9.6
Pros: Bed was very comfortable. I like very soft pillows and these were perfect for me. Staff was very friendly and helpful. Attended event at AAArena and was pleasantly surprised that it was located within walking distance.
Good
7.9
Pros: Location
Excellent
10.0
Pros: Location, room, staff, especially young lady at the Concierge desk...excellant!
Details
Reviews
Overall 8.6 Excellent
Based on 6,666 reviews
Service
8.9
Location
8.8
Pool
7.9
Breakfast
7.7
Room
7.2
Bar
6.7
WiFi
5.7
Value
5.2
Service
8.9
Location
8.8
Pool
8.0
Breakfast
7.7
Room
7.1
Bar
6.8
Food
6.8
Wellness
6.1
Comfort
6.0
WiFi
5.3
Location
9.1
Service
8.9
Pool
8.0
Breakfast
7.9
Room
7.2
Bar
7.2
Comfort
5.9
Value
5.3
WiFi
4.0
Service
8.6
Location
8.6
Breakfast
7.9
Room
6.4
Bar
6.1
Comfort
6.0
Value
4.4
WiFi
3.8
Service
9.0
Location
8.9
Room
7.3
Food
6.8
Value
5.3
10.0 Excellent
Pros: Location was really nice.
Cons: No free parking.
9.2 Excellent
Pros: Older property adds to its feeling of comfort. Well maintained, with lovely colour scheme. Large rooms, clean bathroom, and subtle lighting.
Cons: Nothing
7.1 Good
Pros: The Location was good for us, the staff super friendly. Whenever we asked for something it was brought promptly and they followed up to find out if we received the items. Nice touch! The view from our room was pretty cool at night (room 1912 south tower). the room itself was nice, but as we discovered tonight, not really the room we booked. The breakfast staff in the Pyramid were amazing! In particular Kim! Eggs Benedict were very good.
Cons: We didn't realize til we just looked at the reservation, but the room we got was WAY smaller than what we booked. The bathroom left much to be desired. The shower head was falling out of the wall, there was black (I assume mold) in the corners of the shower, the drain stop was just loose and left sitting in the tub and the toilet was like a public bathroom toilet. I meant to take pictures, but totally forgot. Really less than desirable bathroom. We had to keep asking for things that should have been there (they were super prompt, but we shouldn't have had to keep asking). ie. didn't replace toilet paper, shower gel, shampoo, only 1 towel, no face cloths. The Pillows sucked. We got 2 new ones that were much better. Again to reiterate - the staff were amazing. We just didn't feel the room was really up to the Fairmont standards. We have stayed at many and know the quality to expect.
10.0 Excellent
Pros: Nice accommodations
Cons: Internet is $14/day. That is lame charging for WiFi. Only parking was valet at $32/day. Ridiculous charge.
5.7 Okay
Pros:
Cons: Personally I didn’t find the bed comfortable, the shower pressure was terrible & there’s no parking to speak of, pretty much valet only. WiFi in the rooms is extra & for what it cost that should be standard.
10.0 Excellent
Pros: Convenience. Walking distance to very good restaurants
Cons: Meeting rooms were very chilly
9.0 Excellent
Pros: The cleanliness and the downtown rooftop swimming pool
Cons: The ensnaring, weighted "land-mine" candy and coke tray that dings your bill too many dollars if you lift an item. Next time before I go I will ask the hotel to remove it from the room.
8.0 Excellent
Pros: Breakfast was excellent
Cons:
10.0 Excellent
Pros: My room was on the gold level. Great views. Loved having the Club floor for snacks and meeting up with friends. Food 24/7. Starbucks in the lobby...walking distance to AA Arena.
Cons:
9.6 Excellent
Pros: Bed was very comfortable. I like very soft pillows and these were perfect for me. Staff was very friendly and helpful. Attended event at AAArena and was pleasantly surprised that it was located within walking distance.
Cons: More variety of late night food.
7.9 Good
Pros: Location
Cons: Property seemed worn and tired. Did not seem of same standard as the Seattle Fairmont.
10.0 Excellent
Pros: Location, room, staff, especially young lady at the Concierge desk...excellant!
Cons: It was good.
Fairmont Dallas is ideally located in the heart of the downtown Dallas Arts District, surrounded by an array of fine-dining restaurants, shopping, arts and entertainment. Combining the elegance of classic hospitality with an authentic Texan flair, this iconic luxury hotel is located a few blocks from the Central Business District, less than one mile from the world-famous Sixth Floor Museum at Dealey Plaza, walking distance from the American Airlines Center and has easy access to Deep Ellum nightlife.
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Overall 8.6 Excellent
Based on 1,732 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.5
Pros: I loved the design and the concept. I purposely booked this hotel because it is mid Century Modern and my boyfriend and I love that. I love that there was 50s and 60s music playing in the lobby and in the elevators, it was really cute and fun.
Excellent
8.5
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Good
6.7
Pros: breakfast and location was fine
Excellent
10.0
Pros: I liked the whole experience. Just wished out room had a better view.
Good
6.7
Pros: The decor of the hotel was neat, the valets were friendly and helpful. Having a nice soaker tub was a cool feature - swanky bathroom, too. The tech was neat they used in the room. The bed was comfy, headboard in the room was a nice padded wall that really made sitting in bed comfortably.
Excellent
9.6
Pros: It wAs Amazing
Mediocre
3.0
Pros: They sold out of rooms and put us in the residences. My hair dryer broke and I kept being connected to stay Alfred when I paid for a room at the Statler hotel. I was never brought a hair dryer and I was late to my work meeting.
Good
6.7
Pros: Location
Excellent
9.7
Excellent
8.8
Pros: I like the pool but I wish it would be open earlier like around 9am
Excellent
10.0
Pros: I loved everything about this place...the architecture, design, gorgeous room...the bed was more comfy that my own!!! The Statler was exceptionally clean, green, & non-smoking. It does accommodate smokers tho & had multiple places outside to welcome them!
Okay
4.2
Pros: Nice bath tub and shower
Details
Reviews
Overall 8.6 Excellent
Based on 1,732 reviews
Breakfast
10.0
Vibe
9.6
Location
9.0
Bar
8.8
Food
8.5
Room
7.6
Pool
7.1
Service
6.8
WiFi
5.6
Value
4.7
Room
7.2
Comfort
7.2
Service
6.7
Service
7.2
Room
7.1
Room
6.4
7.5 Good
Pros: I loved the design and the concept. I purposely booked this hotel because it is mid Century Modern and my boyfriend and I love that. I love that there was 50s and 60s music playing in the lobby and in the elevators, it was really cute and fun.
Cons: I booked a room with a large soaking tub because I am a bath taker and that is an unusual feature in a hotel room and I was excited to use it, unfortunately I never got to... Upon arriving, our ac was broken and our room was almost 90 degrees. I called down to the front desk, they said a technician would be right up, but 30 minutes had passed and we needed to start getting ready for our event, so we couldn't wait any longer. I had to go downstairs to ask for another room, explaining that we didn't have time to wait because we needed ro get ready. They switched our room and they were very nice and it was no problem, but the new room was no where near comparable. The new room was barely bigger than our king size bed and there was no tub, so that was an upgrade I paid for, for nothing. We stayed two nights, I didn't bother them to switch us again, it'd be too big of a hassle. There are also a couple of bars in the hotel that get jam packed at night with a bunch of kids at night (I am in my 30s, but they were early 20s) so, when we came back from our events each evening, it was like walking thru a dance club to get to the elevators. My preference is for a nicer, more established, upscale hotel feel and less of a Bourbon Street experience. Overall, I don't think I would stay there again, especially at that price. I am an Hilton Honors member and have been for almost a decade, but there are less expensive hotels that provide a better overall experience than this one did.
8.5 Excellent
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Cons: The amenities are not easily accessed, the rooftop garden and bar are quite crowded, and the tech in the rooms can be a bit glitchy.
6.7 Good
Pros: breakfast and location was fine
Cons: No parking garage, Valet only. Pools included the public who payed a price to be there.
10.0 Excellent
Pros: I liked the whole experience. Just wished out room had a better view.
Cons: That there wasn’t much view from our window.
6.7 Good
Pros: The decor of the hotel was neat, the valets were friendly and helpful. Having a nice soaker tub was a cool feature - swanky bathroom, too. The tech was neat they used in the room. The bed was comfy, headboard in the room was a nice padded wall that really made sitting in bed comfortably.
Cons: Overall it was goo, don't want to be a downer but it isn't a cheap place to stay so I'm a bit picky. The hotel can't help the noise - folks walking in the halls were incredibly rude and loud all night, but again not the hotel's fault! AC wasn't cooling as we had hoped, the bathtub drain was not fully closing so once you turned off the water it would slowly drain out. The minibar-fridge drawers needed repair, the edging had worn off and just looked bad. For a swanky hotel, it could have used some magic eraser on the walls, some minor repairs, and some carpet attention. Also, we only got two towels, washcloths, and hand towels for two people. You get more at a DoubleTree than that! We had to cut our trip short due to a family emergency or I would have complained but we were ready to go.
9.6 Excellent
Pros: It wAs Amazing
Cons:
3.0 Mediocre
Pros: They sold out of rooms and put us in the residences. My hair dryer broke and I kept being connected to stay Alfred when I paid for a room at the Statler hotel. I was never brought a hair dryer and I was late to my work meeting.
Cons:
6.7 Good
Pros: Location
Cons: Check in was supposed to be 4pm. Did not get my room until 5:30pm. A/C does not get as cold as I like at night. Pool and pool bar is open to the public and feels kind of trashy
9.7 Excellent
Pros:
Cons: Valet Parking was embarrassingly slow
8.8 Excellent
Pros: I like the pool but I wish it would be open earlier like around 9am
Cons: Pool was open late at11am -I wish it would be open around 9am till10pm
10.0 Excellent
Pros: I loved everything about this place...the architecture, design, gorgeous room...the bed was more comfy that my own!!! The Statler was exceptionally clean, green, & non-smoking. It does accommodate smokers tho & had multiple places outside to welcome them!
Cons: There are no Vending machines...so bring your own drinks/snacks if you think you’re going to want them...
4.2 Okay
Pros: Nice bath tub and shower
Cons: Could not get cold water out of the faucets, shower was difficult to use. The bed was very uncomfortable and there was not much space to hang clothes.
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Overall 8.6 Excellent
Based on 1,542 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Pros: The location was great.
Good
6.3
Pros: The bed was nice
Excellent
9.2
Pros: We really love the staff, and the decor of the hotel. The valets were fantastic, and took us anywhere we wanted. The food in the restaurant was good, and the bartender poured a great drink. He will be back!
Good
7.5
Pros: Nice, clean hotel with comfortable beds. Staff was very friendly and courteous.
Excellent
10.0
Pros: The was located in nice area downtown. The staff was awesome, and the restaurant had good food. The staff knew a lot about the area.
Okay
4.0
Pros: The location is good for sight seeing.
Excellent
10.0
Pros: Management was amazing! Staff was very professional! Rooms were very clean.
Excellent
10.0
Pros: Lots of space. Super comfy bed. Nice showers. Location within walking distance to lots of great places.
Excellent
9.0
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Excellent
10.0
Pros: Great location, and helpful friendly staff!!
Excellent
8.0
Pros: Like the atmosphere
Excellent
9.6
Pros: The location is great for central downtown Dallas. Rooms are very clean and the staff were very helpful.
Details
Reviews
Overall 8.6 Excellent
Based on 1,542 reviews
WiFi
10.0
Location
9.3
Service
9.0
Bar
8.9
Vibe
8.9
Breakfast
8.2
Room
7.2
Value
6.8
Comfort
4.7
Pool
2.7
Service
9.0
Location
8.9
Food
8.4
Cleanliness
8.2
Room
6.9
Comfort
4.2
Location
9.2
Service
9.0
Vibe
8.5
Room
6.8
Value
6.3
Comfort
4.6
Location
9.3
Service
8.7
Room
6.3
Comfort
4.5
Service
9.1
Room
6.5
5.0 Okay
Pros: The location was great.
Cons: The staff was not friendly or helpful. As someone who works in hospitality as well I was very shocked. I would not recommend this hotel because of the staff.
6.3 Good
Pros: The bed was nice
Cons: The parking garage let us in no problem. On the way out it was lower so it scraped to roof of the truck.
9.2 Excellent
Pros: We really love the staff, and the decor of the hotel. The valets were fantastic, and took us anywhere we wanted. The food in the restaurant was good, and the bartender poured a great drink. He will be back!
Cons: Room was smaller than I anticipated, even though we were upgraded to a suite. The AC struggled to keep the room cool enough.
7.5 Good
Pros: Nice, clean hotel with comfortable beds. Staff was very friendly and courteous.
Cons: The room/ bathroom was smaller than expected based on the pictures from the website.
10.0 Excellent
Pros: The was located in nice area downtown. The staff was awesome, and the restaurant had good food. The staff knew a lot about the area.
Cons:
4.0 Okay
Pros: The location is good for sight seeing.
Cons: The photos online made the place look much nicer than it actually was. The walls in the rooms are too thin and you can hear everything going on. Dont expect to get any sleep with the noises and the uncomfortable beds. It's cheaper to park in the parking garage across the street instead of paying for valet parking but they wont tell u that of course.
10.0 Excellent
Pros: Management was amazing! Staff was very professional! Rooms were very clean.
Cons: N/A
10.0 Excellent
Pros: Lots of space. Super comfy bed. Nice showers. Location within walking distance to lots of great places.
Cons:
9.0 Excellent
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Cons: The bathrooms are very small which so if you have two people getting ready at the same time its a bitt difficult. We also tried to use the hotel shuttle twice - supposed to go anywhere within a 3 mile radius - but never had any luck
10.0 Excellent
Pros: Great location, and helpful friendly staff!!
Cons:
8.0 Excellent
Pros: Like the atmosphere
Cons: The parking
9.6 Excellent
Pros: The location is great for central downtown Dallas. Rooms are very clean and the staff were very helpful.
Cons: It would have been good if a shuttle, maybe in cooperation with other hotels, was offered to get to some of the tourist sights and shipping. Just a suggestion.
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Looking for some you time? Bliss® Spa has nine treatment rooms. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Overall 8.6 Excellent
Based on 1,162 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.0
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Good
7.5
Pros: The staff is very professional and welcoming. It was our anniversary trip and we got a free room upgrade. Pleasant and quick check in/check out. Large bathroom with quality cosmetics. Room was clean and bed is comfortable.
Excellent
8.3
Pros: Staff from valet, check in, room service and restaurants were outstanding.
Excellent
9.2
Pros: Great location.
Excellent
10.0
Pros: Jason the bartender customer service was phenomenal, very attentive and the rest of the staff. Thank you will definitely visit again
Good
7.1
Pros: Location to American airlines stadium was fantastic with lots of eateries and some shopping. Very modern feel and friendly staff.
Good
6.3
Excellent
10.0
Pros: Very clean
Excellent
9.2
Pros: Location was perfect!! Real exotic pool. Great exercise facility.
Excellent
9.2
Pros: location
Excellent
9.2
Pros: We had fun. No COFFEE MAKERS in the rooms very disappointing.
Excellent
10.0
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Details
Reviews
Overall 8.6 Excellent
Based on 1,162 reviews
Location
8.7
Bar
8.3
Service
8.3
Breakfast
8.0
Pool
7.7
Room
6.5
WiFi
6.5
Food
6.1
Cleanliness
5.9
Comfort
5.2
Value
5.0
Location
8.9
Service
8.5
Room
5.5
Comfort
5.1
Location
8.9
Service
8.6
Room
5.3
6.0 Good
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Cons: 1. Very surprised to see the bathroom was open and door was a curtain with a bed basically right behind sick and bathtub??? 2. No coffee maker in room. Nice having coffee downstairs but I prefer to relax and have 1-2 cups before coming down.
7.5 Good
Pros: The staff is very professional and welcoming. It was our anniversary trip and we got a free room upgrade. Pleasant and quick check in/check out. Large bathroom with quality cosmetics. Room was clean and bed is comfortable.
Cons: When you book one of the W chain hotels you expect certain level. In this hotel lobby area was very small, lobby bar is dirty ( you could see that chandeliers are badly dusty ) hotel and room are worn out. WiFi is not free and pretty expensive. The best part of it is the staff. Very professional and friendly!
8.3 Excellent
Pros: Staff from valet, check in, room service and restaurants were outstanding.
Cons: Room was nice
9.2 Excellent
Pros: Great location.
Cons: No coffee pot in the room.
10.0 Excellent
Pros: Jason the bartender customer service was phenomenal, very attentive and the rest of the staff. Thank you will definitely visit again
Cons: Nothing. Everything was beyond what I expected it to be.
7.1 Good
Pros: Location to American airlines stadium was fantastic with lots of eateries and some shopping. Very modern feel and friendly staff.
Cons: Shower handle was not attached. Basic maintenance for a 4 start hotel screw up. Open concept bathroom is abysmal - stop the insanity. Pool was nice, but was shared with residents and overly crowded with other programs going on. Very poor experience.
6.3 Good
Pros:
Cons: Not enough space for toiletries in bathroom area. Not enough washcloths and towels. (Our last night there was without ANY clean washcloths). W Hotel has the worlds worst/thinnest toilet tissue ever made. You’d find better quality tissue paper at Red Roof Inn!
10.0 Excellent
Pros: Very clean
Cons: Nothing
9.2 Excellent
Pros: Location was perfect!! Real exotic pool. Great exercise facility.
Cons: Air conditioning was not able to keep up with the heat. Didn't want to hassle with changing rooms. They should test them between stays.
9.2 Excellent
Pros: location
Cons: No coffee maker in room
9.2 Excellent
Pros: We had fun. No COFFEE MAKERS in the rooms very disappointing.
Cons: I had to get the room keys replaced 6x they would only work once then no more it was a pain not just for me but for the kids and front desk staff as well.
10.0 Excellent
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Cons: The walls are a bit thin. You can hear people walking down the hall. But really can't complain. It's like if you ever live in an apartment you know the echoing effect it can have in hallways.
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Looking for some you time? Bliss® Spa has nine treatment rooms. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Open spaces, open thinking and open expression thrive at Aloft Dallas Downtown. Just steps away from some of the city's biggest destinations, such as the Kay Bailey Hutchison Convention Center Dallas and Reunion Tower, our hotel also provides convenient access to the American Airlines Center. When you're ready to settle down, retreat into our loft-inspired accommodations, featuring urban décor, complimentary Wi-Fi and marble bathrooms. Mix and mingle with friends over cocktails and delicious cuisine at our W XYZ bar and Re:mix lounge. For on-the-go snacks, Re:fuel by Aloft, our gourmet pantry, offers an assortment of grab-and-go meals and beverages. Maintain your fitness regimen with a lap in our outdoor pool or a full workout in our 24-hour fitness center, complete with free weights and cardio equipment. Plan your upcoming meeting or wedding in one of our ten versatile event spaces. Whether traveling for work or play, allow Aloft Dallas Downtown to offer a contemporary experience you won't soon forget.
Overall 8.6 Excellent
Based on 1,120 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros:
Okay
5.0
Pros: Location is good, rooms too small, no usb plugs anywhere/ unable to charge my phone. had to pay for parking.
Okay
5.0
Pros: The location was convenient, and the room was vibrantly decorated. I loved looking at the city lights at night.
Excellent
10.0
Pros: The staff was energetic,informed,and willing to help in any way. The bartender was so much fun to talk too.
Excellent
10.0
Pros: Everything was amazing about this hotel. They have live music in the evening with local artists. The gym is amazing and has a good selection of weights and cardio equipment. The pool area looked nice, it was just too hot for me to go out there and use it.
Good
7.1
Pros: Bed was comfortable.
Okay
5.8
Good
7.1
Pros: The price was a lot higher than I expected.
Excellent
10.0
Pros: The look
Excellent
10.0
Pros: We were in awe when we walked into the lobby! It was unlike any other hotel we have stayed at! What a cool and modern vibe! The staff was amazing and went above and beyond to make our stay wonderful!
Excellent
8.8
Pros: The location was really close to the main part of Dallas and was easy to get about.
Mediocre
2.0
Pros: The size of the room
Details
Reviews
Overall 8.6 Excellent
Based on 1,120 reviews
Bar
9.6
Vibe
9.1
Location
9.1
Amenities
8.0
Service
8.0
Comfort
7.9
Room
7.7
Value
7.6
WiFi
7.1
Breakfast
5.8
Food
4.6
Vibe
8.5
Service
8.1
Room
7.1
Service
7.7
Location
9.3
Room
7.3
10.0 Excellent
Pros:
Cons:
5.0 Okay
Pros: Location is good, rooms too small, no usb plugs anywhere/ unable to charge my phone. had to pay for parking.
Cons: Location
5.0 Okay
Pros: The location was convenient, and the room was vibrantly decorated. I loved looking at the city lights at night.
Cons: The glass windows in the bath meant that someone wakeful in the night woke you up too when the lights came on. The temperature control was so difficult I thought I'd never get it set. There was a couch, which was un-sittable. Altogether, just uncomfortable. No ice either (the building is too "delicate".)
10.0 Excellent
Pros: The staff was energetic,informed,and willing to help in any way. The bartender was so much fun to talk too.
Cons: The toilet took a bit to flush,but it finally flushed. The parking was absolutely horrible. The parking attendant did not know anything.we circled 3 times before someone moved to park
10.0 Excellent
Pros: Everything was amazing about this hotel. They have live music in the evening with local artists. The gym is amazing and has a good selection of weights and cardio equipment. The pool area looked nice, it was just too hot for me to go out there and use it.
Cons: One thing--they only had decaf coffee in my room. I know it's a little thing. I asked every day for them to give me regular coffee. It is kind of a pain to get dressed and have to go downstairs to get coffee when you are half asleep. Minor I know, and when you ask, it would be nice to have it.
7.1 Good
Pros: Bed was comfortable.
Cons: There was an odd smell in the hall of our floor that never left.
5.8 Okay
Pros:
Cons: I was given 3 charges for my room. This is unacceptable.
7.1 Good
Pros: The price was a lot higher than I expected.
Cons:
10.0 Excellent
Pros: The look
Cons: The feel
10.0 Excellent
Pros: We were in awe when we walked into the lobby! It was unlike any other hotel we have stayed at! What a cool and modern vibe! The staff was amazing and went above and beyond to make our stay wonderful!
Cons: N/a
8.8 Excellent
Pros: The location was really close to the main part of Dallas and was easy to get about.
Cons: The toilet leaked from the cistern when flushed, staff were informed but we were only there for a few days.
2.0 Mediocre
Pros: The size of the room
Cons: Staff. Smell. Comfort level.
Open spaces, open thinking and open expression thrive at Aloft Dallas Downtown. Just steps away from some of the city's biggest destinations, such as the Kay Bailey Hutchison Convention Center Dallas and Reunion Tower, our hotel also provides convenient access to the American Airlines Center. When you're ready to settle down, retreat into our loft-inspired accommodations, featuring urban décor, complimentary Wi-Fi and marble bathrooms. Mix and mingle with friends over cocktails and delicious cuisine at our W XYZ bar and Re:mix lounge. For on-the-go snacks, Re:fuel by Aloft, our gourmet pantry, offers an assortment of grab-and-go meals and beverages. Maintain your fitness regimen with a lap in our outdoor pool or a full workout in our 24-hour fitness center, complete with free weights and cardio equipment. Plan your upcoming meeting or wedding in one of our ten versatile event spaces. Whether traveling for work or play, allow Aloft Dallas Downtown to offer a contemporary experience you won't soon forget.
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
Overall 8.5 Excellent
Based on 1,040 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The staff on the front desk were just really helpful pointed out a couple of great food places really close to the hotel
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: It was very clean and the location was convenient to get to Downtown.
Good
6.7
Pros: Close to where we needed to be for our visit .
Excellent
8.0
Pros: Proximity to attractions
Excellent
10.0
Pros: The hotel staff was so helpful and super friendly!
Excellent
9.6
Pros: The property is located in the heart of downtown Dallas. There’s so much to do within walking distance
Good
7.9
Pros: Lovely room hotel spotless. Good location for bars and restaurants.
Excellent
8.0
Pros: Breakfast, pool though small
Excellent
9.6
Pros: Bed was very comfortable.
Excellent
10.0
Pros: Second floor All amenities Fabulous staff
Excellent
10.0
Pros: The friendly staff
Details
Reviews
Overall 8.5 Excellent
Based on 1,040 reviews
Service
8.7
Location
8.7
Breakfast
8.6
Room
7.3
Location
8.9
Service
8.6
Breakfast
8.5
Cleanliness
6.4
Room
6.3
Comfort
5.8
Service
8.9
Location
8.8
Room
7.1
Comfort
6.5
Service
9.0
10.0 Excellent
Pros: The staff on the front desk were just really helpful pointed out a couple of great food places really close to the hotel
Cons: Nothing
10.0 Excellent
Pros: Location
Cons: Nothing
10.0 Excellent
Pros: It was very clean and the location was convenient to get to Downtown.
Cons: The pool was very small and could have been cleaner.
6.7 Good
Pros: Close to where we needed to be for our visit .
Cons: Bathtub was peeling and needs to be redone . Bathroom door wouldn’t shut .
8.0 Excellent
Pros: Proximity to attractions
Cons: Parking was awful and expensive once you did find a place. Staff was ehh about everything food served at breakfast was also of poor quality.
10.0 Excellent
Pros: The hotel staff was so helpful and super friendly!
Cons:
9.6 Excellent
Pros: The property is located in the heart of downtown Dallas. There’s so much to do within walking distance
Cons: I didn’t like the parking arrangements.
7.9 Good
Pros: Lovely room hotel spotless. Good location for bars and restaurants.
Cons: Valet parking expensive. No smoking area outside hotel so had to stand on sidewalk but no ashtrays/ bins. Need details on reception as to where to access trolley tour of city. Lady who booked us in did not know and directed us to the website of the DART. Could not find anything on there apart from timetables. Trolley tours available from Dealey Plaza a short walk away which we discovered while exploring the area.
8.0 Excellent
Pros: Breakfast, pool though small
Cons: I wish there was a trolley or shuttle service
9.6 Excellent
Pros: Bed was very comfortable.
Cons: Couch was bit firm.
10.0 Excellent
Pros: Second floor All amenities Fabulous staff
Cons:
10.0 Excellent
Pros: The friendly staff
Cons: Nothing
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
Overall 8.4 Excellent
Based on 3,128 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Good
7.9
Pros: Beds where good
Excellent
8.8
Pros: Clean and spacious room
Excellent
10.0
Pros: Location, employees, esp La Tanya went out of their way to help me.
Excellent
10.0
Pros: The service was great! Hospitality was definitely transparent
Excellent
8.8
Pros: It was affordable and convenient. The parking was fairly cheap. The staff was very friendly and accommodating. The bellhops were very kind and fairly quick when storing/getting my bags at the checked-bags area.
Excellent
10.0
Pros: In addition to great service, they upgrade my room to a suite.
Excellent
10.0
Pros: Location. Friendliness is staff.
Excellent
10.0
Pros: The staff was really friendly and helpful.
Good
7.1
Pros: Rooms are vey comfortable Ball rooms are spacious
Excellent
10.0
Pros: Great location close to the American Airline Center. Hotel employee checked us in and was outstanding in customer service.
Excellent
10.0
Pros: The service is above excellent. Hotel employee was extremely helpful and professional in assisting me with my bags from room to basement parking garage upon checkout. Hotel check-in staff courteous and professional. Hotel eateries excellent
Excellent
9.6
Pros: We had a very comfortable bed, nice large rooM and bath. Everything was clean and staff helpful. Good location for just walking around downtown Dallas. Also really liked the restaurants and shop
Details
Reviews
Overall 8.4 Excellent
Based on 3,128 reviews
Wellness
9.3
Service
8.6
Location
7.8
Room
7.5
Bar
7.5
Breakfast
7.0
Food
6.5
Amenities
6.4
WiFi
6.0
Value
4.3
Service
8.4
Location
7.7
Room
6.9
Comfort
6.7
Value
4.3
Service
8.8
Location
7.6
Comfort
6.7
Room
6.0
Service
8.6
Room
6.5
7.9 Good
Pros: Beds where good
Cons:
8.8 Excellent
Pros: Clean and spacious room
Cons:
10.0 Excellent
Pros: Location, employees, esp La Tanya went out of their way to help me.
Cons: I like when there is a mini bar in room but everything else was top shelf!
10.0 Excellent
Pros: The service was great! Hospitality was definitely transparent
Cons:
8.8 Excellent
Pros: It was affordable and convenient. The parking was fairly cheap. The staff was very friendly and accommodating. The bellhops were very kind and fairly quick when storing/getting my bags at the checked-bags area.
Cons: They said they put us on an allergy friendly floor because my friend is allergic to down and there was STILL a feathered pillow on the bed. They tried to tell me I couldn’t have a two queen room when I booked a two queen room. The water pressure was not great, the tub didn’t drain well, and the toilet had a constant running noise.
10.0 Excellent
Pros: In addition to great service, they upgrade my room to a suite.
Cons:
10.0 Excellent
Pros: Location. Friendliness is staff.
Cons: No
10.0 Excellent
Pros: The staff was really friendly and helpful.
Cons: Our room had a funny smell :-(. The room we stayed in a couple of weeks ago was awesome.
7.1 Good
Pros: Rooms are vey comfortable Ball rooms are spacious
Cons: Eleavators
10.0 Excellent
Pros: Great location close to the American Airline Center. Hotel employee checked us in and was outstanding in customer service.
Cons:
10.0 Excellent
Pros: The service is above excellent. Hotel employee was extremely helpful and professional in assisting me with my bags from room to basement parking garage upon checkout. Hotel check-in staff courteous and professional. Hotel eateries excellent
Cons: The bathroom was standard and not what I expected from a hotel of this level. Rust stain in bathtub and shower did not work. Inadequate bathroom lighting. Toilet shredded toilet paper instead of flushing it the first time.
9.6 Excellent
Pros: We had a very comfortable bed, nice large rooM and bath. Everything was clean and staff helpful. Good location for just walking around downtown Dallas. Also really liked the restaurants and shop
Cons: It’s a LARGE hotel, you can get a little lost even!
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
Overall 8.4 Excellent
Based on 1,923 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Beautiful scenery! I had a Queen Suite and it was a huge room. Nice staff and their valet process was impeccable. Never recieved a chance to get nightly cookies seeing they were always gone when i went to get some, but I'm sure they were good. Lol
Excellent
10.0
Pros: Very professional. The decor was high class. Everything was clean and we loved the architecture.
Excellent
10.0
Pros: They gave us a suite. It was really nice... like an apt with a full kitchen.
Excellent
10.0
Pros: Breakfast was great and I had the Cobb salad for dinner. With a friends recommendations, and I must say the salad was outstanding..kudos to the chef!! Cookie night, peanut butter cookies are the best. I vote for more PB cookies, at least when I stay again. Service, customer service was great. Hope to return.
Excellent
8.0
Pros: Cookies and milk! Such a nice treat!
Excellent
8.0
Pros: The rooms are comfortable and can be cold if you want it cold which a lot of hotels can not provide.
Excellent
9.6
Pros: The room was nicely furnished and very quiet.
Okay
5.0
Pros: grand old historic hotel in heart of downtown Dallas within walking distance of convention center.
Mediocre
2.0
Pros: Location was okay. MURPH in the bar area was GREAT!!!
Okay
5.0
Pros: Location
Good
7.9
Pros: My room was not ready when I arrived to check-in. The staff upgraded me, which was a very nice because I had been traveling and needed to relax before my business dinner. I will definitely stay here again.
Excellent
9.0
Pros: spacious suites
Details
Reviews
Overall 8.4 Excellent
Based on 1,923 reviews
WiFi
10.0
Location
9.0
Service
7.9
Value
7.3
Room
7.0
Breakfast
6.6
Comfort
6.0
Location
9.1
Value
7.0
Service
6.5
Room
5.5
Comfort
5.1
Location
8.9
Bar
8.8
Food
8.6
Service
8.3
Cleanliness
7.2
Room
6.2
Comfort
5.9
Location
9.0
Service
7.6
Room
6.1
Service
7.7
6.7 Good
Pros: Beautiful scenery! I had a Queen Suite and it was a huge room. Nice staff and their valet process was impeccable. Never recieved a chance to get nightly cookies seeing they were always gone when i went to get some, but I'm sure they were good. Lol
Cons: Like most downtowns, it was loud and a lot traffic. There was no parking so i had to pay $32 a night. They were working on the building so around 6am i was woke up to banging and pounding. The water pressure was terrible so i was forced to bathe instead of shower.
10.0 Excellent
Pros: Very professional. The decor was high class. Everything was clean and we loved the architecture.
Cons:
10.0 Excellent
Pros: They gave us a suite. It was really nice... like an apt with a full kitchen.
Cons: The bathroom smelled REALLY bad... like sewage. I wanted a bath in the big bathtub but couldn't stand the smell to take one.
10.0 Excellent
Pros: Breakfast was great and I had the Cobb salad for dinner. With a friends recommendations, and I must say the salad was outstanding..kudos to the chef!! Cookie night, peanut butter cookies are the best. I vote for more PB cookies, at least when I stay again. Service, customer service was great. Hope to return.
Cons: No issues really
8.0 Excellent
Pros: Cookies and milk! Such a nice treat!
Cons: Bathroom was a little dingy and dirty, but overall pretty clean.
8.0 Excellent
Pros: The rooms are comfortable and can be cold if you want it cold which a lot of hotels can not provide.
Cons: I think the service in the restaurant could have been better. Ate there twice and opted for room service after that.
9.6 Excellent
Pros: The room was nicely furnished and very quiet.
Cons: Our toilet kept running, but it was a quick fix.
5.0 Okay
Pros: grand old historic hotel in heart of downtown Dallas within walking distance of convention center.
Cons: two nights of almost no sleep due to terribly hard mattress and only two ice machines in a twenty seven story high hotel
2.0 Mediocre
Pros: Location was okay. MURPH in the bar area was GREAT!!!
Cons: Service was poor.Bar offers popcorn&cookies until 10pm; asked for more popcorn at 10to10pm and was told I was too late. Asked for late checkout(11am)and was given 30 minutes,tops!Concrete painted walls;vinyl couch.First rm they gave us was not "deluxe".
5.0 Okay
Pros: Location
Cons: Front desk appeared to be disorganized. Very slow check in.
7.9 Good
Pros: My room was not ready when I arrived to check-in. The staff upgraded me, which was a very nice because I had been traveling and needed to relax before my business dinner. I will definitely stay here again.
Cons: N/A
9.0 Excellent
Pros: spacious suites
Cons: my room had no view construction work going on ...the furniture seemed old
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
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