Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678
From
$178
Cheapest

rate per night

6.6
Okay

based on 1,492 reviews

Crowne Plaza Hotel Dallas Downtown, An IHG Hotel
Fri 30/9
Sat 1/10

About Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

Photos of Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Property safety measures

Crowne Plaza Hotel Dallas Downtown, An IHG Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

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Wed 5/10
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Premier rooms($225)
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Zenhotels.com

$225/night

$225 totalZenhotels.com
King rooms($185 - $486)
King room
1 king bed

1 king bed

FINDHOTEL

$185/night

$185 totalFINDHOTEL
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Priceline

$194/night

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1 king bed

1 king bed

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$213/night

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Double rooms($178 - $286)
Double room
2 double beds

2 double beds

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$178/night

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2 double beds

2 double beds

SuperTravel

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SuperTravel

$210/night

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Deluxe rooms($267 - $284)
Deluxe room
2 twin beds

2 twin beds

Zenhotels.com

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Priceline

$284/night

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Queen rooms($182 - $446)
Queen room
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FINDHOTEL

$182/night

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2 queen beds

2 queen beds

Expedia

$188/night

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2 queen beds

2 queen beds

Priceline

$188/night

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Executive rooms($263 - $369)
Executive room
no bed type specified
no bed type specified
Expedia

$263/night

$263 totalExpedia
no bed type specified
no bed type specified
Priceline

$284/night

$284 totalPriceline
no bed type specified
no bed type specified
Agoda.com

$323/night

$323 totalAgoda.com
Standard rooms($182 - $400)
Standard Room
no bed type specified
no bed type specified
FINDHOTEL

$182/night

$182 totalFINDHOTEL
1 king bed

1 king bed

SuperTravel

$188/night

$188 totalSuperTravel
1 king bed

1 king bed

SuperTravel

$189/night

$189 totalSuperTravel

Amenities at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom

Parking and transportation

  • Parking
  • Airport shuttle
  • Long-term parking (surcharge)
  • Valet parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

General

  • Seating area
  • Telephone
  • City view
  • Storage available

Pool

  • Rooftop pool
  • Heated pool
  • Outdoor pool
  • Pool with a view

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Outdoor

  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Kids meals

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

6.6
OkayBased on 1,492 verified guest reviews
6.3Families
6.8Friends
6.7Solo
6.8Couples

Traveller type:
Time of Year:
Show reviews that mention
Traveller rating:
Sort by:
Newest first
K
5.1 Passable
Pros:Amazing hotel.nice staff.
Cons:Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
A
2.0 Bad
Pros:Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons:It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
N
2.5 Bad
Pros:na
Cons:It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
T
4.2 Mediocre
Pros:The location was great and the beds were comfortable.
Cons:It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
R
3.4 Poor
Cons:Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
D
4.5 Mediocre
Pros:It was clean
Cons:The restaurant was not a good place to eat
K
2.0 Bad
Pros:The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons:Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
A
6.0 Okay
Pros:For the location and a one night stay, it's all we needed.
Cons:It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
A
4.0 Mediocre
Cons:1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.
A
5.4 Passable
Pros:The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.
Cons:The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • John Fitzgerald Kennedy Memorial345 m
  • Dallas World Aquarium354 m
  • Sixth Floor Museum at Dealey Plaza0.5 km
  • Perot Museum of Nature and Science0.8 km
  • Reunion Tower0.8 km
  • Dallas Museum of Art0.8 km
  • Crow Collection of Asian Art0.9 km
  • Nasher Sculpture Center0.9 km
  • Klyde Warren Park1 km
  • American Airlines Center1.3 km
  • Old City Park1.8 km
  • African American Museum3.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is located at 1015 Elm Street in Downtown, 0.4 km from the centre of Dallas. John Fitzgerald Kennedy Memorial is the closest landmark to Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

  • Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

  • Yes, Crowne Plaza Hotel Dallas Downtown, An IHG Hotel offers free Wi-Fi.

  • Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is 8.7 km from Dallas Love Field. Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is 21.1 km from Dallas Addison.

  • Yes, Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is a pet-friendly hotel.

  • Yes, Crowne Plaza Hotel Dallas Downtown, An IHG Hotel has a pool on-site.

  • KAYAK scours the web for all room deals available at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

Nearby hotels and places to stay

Good to know

Value for money

6.9

Distance to city centre

0.4 km

Location rating

7.8

Nearest airport

Dallas/Fort Worth

Distance to airport

25.3 km