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Crowne Plaza Dallas Downtown By IHG

3 stars
6.3
Okay
based on 3014 reviews
3,014 reviews
1015 Elm Street, Dallas, TX 75202, United States
1015 Elm Street, Dallas, TX
+1 214 742 5678
Thu 8/10
-
Fri 9/10
2 guests, 1 room
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6.3
Okay
3014 reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Thu 8/10
-
Fri 9/10
Deals from
$119
•Cheapest rate per night
Compare prices for Double room, Standard Room and 52 more Crowne Plaza Dallas Downtown By IHG deals.
Double room, 1 queen bed
$119
nightly with VAT
Standard Room, bed type unknown
$135
nightly with VAT
King room, 1 king bed
$137
nightly with VAT
Standard Room, 1 king bed
$138
nightly with VAT
Standard Room, 1 queen bed
$141
nightly with VAT
Standard Room, bed type unknown
$156
nightly with VAT
Queen room, 2 queen beds
$161
nightly with VAT
Standard Room, bed type unknown
$165
nightly with VAT
Standard Room, 1 queen bed
$178
nightly with VAT
Double room, bed type unknown
$183
nightly with VAT
Standard Room, 1 king bed
$185
nightly with VAT
Standard Room, 1 king bed
$191
nightly with VAT
Standard Room, bed type unknown
$199
nightly with VAT
Standard Room, 1 king bed
$199
nightly with VAT
Standard Room, bed type unknown
$207
nightly with VAT
Standard Room, 1 queen bed
$213
nightly with VAT
Queen room, 2 queen beds
$215
nightly with VAT
Queen room, 2 queen beds
$258
nightly with VAT
King room, bed type unknown
$280
nightly with VAT
King room, bed type unknown
$315
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities

Reviews of Crowne Plaza Dallas Downtown By IHG

6.3
Okay
3014 verified ratings
Wonderful
749
Very good
396
Good
406
Okay
279
Fair
339
Mediocre
214
Poor
629

Summary of reviews

Guests say
Guests consistently praised the hotel's convenient location and, in some cases, the friendliness of the staff. However, many reviews cited issues with cleanliness, such as unpleasant odors, mildew, and maintenance problems in rooms and public areas. Service was frequently described as unhelpful or unresponsive, with complaints about front desk staff, slow elevator service, and unresolved maintenance requests. Breakfast received mixed feedback, with some guests enjoying it while others were dissatisfied with the options or service. Overall, while the location and some staff interactions were positive, significant concerns were raised about cleanliness, service, and amenities.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast2.5 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
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4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower175 m
  • Dallas World Aquarium316 m
  • John Fitzgerald Kennedy Memorial355 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Dallas Museum of Art0.8 km
  • Reunion Tower0.8 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Dallas City Hall0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 582283470

Crowne Plaza Dallas Downtown By IHG

Which month has the cheapest rates at Crowne Plaza Dallas Downtown By IHG?

The cheapest month to stay at Crowne Plaza Dallas Downtown By IHG is January, with an average nightly rate of $182. The most expensive month is June at $426 per night.

What is the cheapest day to book Crowne Plaza Dallas Downtown By IHG?

The cheapest day to book Crowne Plaza Dallas Downtown By IHG is Sunday, with an average nightly rate of $198. The most expensive day is Saturday at $314 per night.

How far in advance should you book Crowne Plaza Dallas Downtown By IHG?

To get the best price at Crowne Plaza Dallas Downtown By IHG, book around 11 weeks in advance. This could save you approximately 32% compared to booking last minute.

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown By IHG

  • How long should you stay at Crowne Plaza Dallas Downtown By IHG? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0.4 km from the centre of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • Does Crowne Plaza Dallas Downtown By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Dallas Downtown By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8.6 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21.1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

Nearby hotels and places to stay

Closest

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One Unit | Outdoor Pool Access | Dallas Zoo - 3.3 miles
5.2 Okay (5 reviews)0.01 kmFitness centre, Free Wi-Fi, Coffee machine$278+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (791 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee maker$252+
4-star hotel
The Westin Dallas Downtown8.6 Excellent (421 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant$398+
5-star hotel
Thompson Dallas
8 Excellent (118 reviews)0.35 kmOutdoor pool, Fitness centre, Restaurant$723+

Cheapest

See cheapest stays in Dallas
4-star hotel
2% cheaperMagnolia Hotel Dallas Downtown7.3 Good (2,169 reviews)0.43 kmFitness centre, Restaurant, Bar/Lounge$190+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.5 Excellent (1,238 reviews)0.35 kmFitness centre, Restaurant, Room service$229+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (791 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee maker$252+
One Unit | Outdoor Pool Access | Dallas Zoo - 3.3 miles
5.2 Okay (5 reviews)0.01 kmFitness centre, Free Wi-Fi, Coffee machine$278+

Most recommended

See most recommended stays in Dallas
5-star hotel
The Joule Dallas8.8 Excellent (334 reviews)0.48 kmOutdoor pool, Fitness centre, Restaurant$702+
4-star hotel
The Westin Dallas Downtown8.6 Excellent (421 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant$398+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.5 Excellent (1,238 reviews)0.35 kmFitness centre, Restaurant, Room service$229+
5-star hotel
The Adolphus, Autograph Collection8.5 Excellent (460 reviews)0.37 kmOutdoor pool, Fitness centre, Restaurant$523+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0.4 km
Dallas Love Field
8.6 km

More options for your stay in Dallas