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Crowne Plaza Dallas Downtown

Crowne Plaza Dallas Downtown

6.8
Good

Based on 2,278 reviews
 
1015 Elm Street, Dallas, TX 75202, United States
  +1 214 742 5678
Crowne Plaza Dallas Downtown - Dallas, TX, United States
Fri 17/8
Sat 18/8
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Rooms

Fri 17/8
Sat 18/8

Standard rooms

$141+

Photo
Bed type
Provider
Nightly base price
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Unknown
$141 per night
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Unknown
$149 per night
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Unknown
$152 per night
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Unknown
$154 per night
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Unknown
$155 per night
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Unknown
$163 per night
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Unknown
$168 per night
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Unknown
$174 per night
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Unknown
$196 per night
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Unknown
$207 per night
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Unknown
$232 per night
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Unknown
$235 per night

Queen rooms

$149+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$149 per night
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Unknown
$175 per night
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Queen bed
$181 per night
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Unknown
$210 per night
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Queen bed
$241 per night
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Queen bed
$247 per night
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Queen bed
$248 per night
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Queen bed
$252 per night
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Queen bed
$270 per night

King rooms

$165+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$165 per night
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Unknown
$165 per night
IMAGE
King bed
$170 per night
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Unknown
$170 per night
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King bed
$190 per night

Double rooms

$140+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$140 per night
IMAGE
Double bed
$151 per night
IMAGE
Double bed
$152 per night
IMAGE
Double bed
$156 per night
IMAGE
Double bed
$165 per night
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Unknown
$180 per night
IMAGE
Double bed
$197 per night
IMAGE
Double bed
$203 per night
IMAGE
Double bed
$207 per night
IMAGE
Double bed
$209 per night
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Double bed
$221 per night
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Unknown
$262 per night
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Double bed
$272 per night
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Unknown
$276 per night
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Double bed
$294 per night

Leisure rooms

$165+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$165 per night
IMAGE
King bed
$165 per night
IMAGE
Unknown
$165 per night
IMAGE
King bed
$184 per night
IMAGE
King bed
$205 per night
IMAGE
King bed
$215 per night
IMAGE
Unknown
$251 per night
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King bed
$264 per night
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Unknown
$309 per night

Reviews

Pros

Cons

Traveller rating

189
189
167
108
68

Time of year

Traveller type

Show reviews that mention

+
downtown dallas
parking garage
convention center
location was great
pool area
staff was friendly
old and dated
nice hotel
breakfast buffet
star hotel
room was old
worth the price
needs updating
great experience
poor quality
  • Okay
    Apr 2018
    4.5

    no view don't pay extra for room with a view

    It was clean

    The restaurant was not a good place to eat

  • Poor
    Aug 2017
    2.0

    Not worth a penny. Will not stay there again

    The only thing the hotel had going for it was its location. And may be one friendly front desk agent

    Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

  • Okay
    May 2017
    6.0

    Value

    For the location and a one night stay, it's all we needed.

    It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.

  • Mediocre
    Mar 2017
    4.0

    Disappointing

    1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.

  • Okay
    Jun 2016
    5.4

    Great location but didn't get a safe feeling in th

    The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.

    The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.

  • Good
    Dec 2015
    6.5

    Shower head was much to short for a tall person. I kept hitting my head on the spout which was both painful and disgusting.

  • Good
    Dec 2015
    7.7

    You get what you pay for

    Location is great, Dallas World Aquarium is within walking distance so you do save on parking. The hotel stay was ok, the room had a microwave and a fridge which I wasn't expecting so that was nice.

    You basically get what you pay for. The hotel is downtown and I checked other downtown hotel rates and they were quite expensive so settled on this. It's not a luxury hotel per say so plan to spend some time exploring the downtown because that way you get a good value out of your hotel stay.

  • Good
    Nov 2015
    8.0

    We were supposed to have a room with two queen-size beds and instead we had two full-size. was very hard for four people to sleep in two full-sized beds.

  • Okay
    Aug 2015
    6.0

    So-so hotel, Not-so-great location

    The front desk staff were friendly and helpful. The room, though somewhat older, was clean and the bed was reasonably comfortable. Water pressure on our floor (15) was good, but a friend staying on another floor (18) said that it was barely a trickle. Although we didn't use the pool, its location on the ninth floor was nice.

    Downtown Dallas, like downtown of other large, Texas cities (e.g., Houston) is just not a great location. We arrived on a Sunday, and very little was open. We walked several blocks to find dining options other than Subway, McDonald's or 7-Eleven. The hotel is not far from a Greyhound station and several urban parks, so there were often groups of people hanging around near the hotel that made the place seem a bit unsafe. The hotel is on the older side, and could stand to be upgraded a bit.

  • Okay
    Aug 2015
    6.0

    Weird place. Pool open late... Noisy room. Lots of

    It was close to the 6th floor museum

    Noises, lots of people coming in and out because there was a big party in the club located inside. Relaxing was impossible.

  • Good
    Aug 2015
    7.7

    Good stay overall! One complaint was told via email and booking that the room included breakfast even the server with breakfast told me it was included but somehow I was charged anyway. Ill just make sure to be mindful the next time.

  • Mediocre
    Aug 2015
    3.4

    Tired hotel. Spend your money elsewhere.

    The location is the reason I booked this hotel.

    Room smelled like wet mildewed gym socks. The bed was beyond uncomfortable. The toilet paper even felt like it was from the solitary confinement section of Riker's Island! We were forced to have our room keys re-magnetized 7 times in two days. I am very conscious not to let my cell phone come in contact with the keys etc, but it was a habitual problem. I have never experienced that in all the many places I have stayed in the past. The front desk staff was disinterested and going through the motions every time they were approached. Warm hospitality is not their strong suit. I really discourage this hotel when staying downtown. Go somewhere else.

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About

Overview

Crowne Plaza® Hotel Dallas Offers Downtown LocationIdeally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.8 Good

Based on 2,278 reviews

8.3

Location

6.8

Service

3.4

Amenities

2.5

Vibe

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Night club
Safe
Airport shuttle (surcharge)
Designated smoking area
Storage available
Rooftop
Lift
Gift shop
Laundry facilities
Hairdryer
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Terrace/Patio

Location

Most popular landmarks

  • Dallas World Aquarium 343 m
  • John Fitzgerald Kennedy Memorial 355 m
  • Sixth Floor Museum at Dealey Plaza 0.5 km
  • Perot Museum of Nature and Science 0.8 km
  • Reunion Tower 0.8 km
  • Dallas Museum of Art 0.8 km

Dallas travel guide

Learn about Dallas on KAYAK

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