Crowne Plaza Dallas Downtown By IHG

3 stars
1015 Elm Street, Dallas, TX 75202, United States
Dallas, TX
+1 214 742 5678
6.3
Okay
based on 3096 reviews
3,096 reviews
Mon 20/4
-
Tue 21/4
1 room, 2 guests
Deals from
$106
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 king bed
$106
Double room, 1 queen bed
$114
Queen room, bed type unknown
$132
4 more Crowne Plaza Dallas Downtown By IHG deals
4 more Crowne Plaza Dallas Downtown By IHG deals
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Photos of Crowne Plaza Dallas Downtown By IHG
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6.3
Okay rating
Based on 3,096 verified guest reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Mon 20/4
-
Tue 21/4
Standard Room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 1 queen bed
No inclusions
Queen room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Double room, 1 king bed
No inclusions
Standard Room, 1 king bed
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, 1 queen bed
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Standard Room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Queen room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Standard Room, 1 queen bed
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, 1 queen bed
No inclusions
Standard Room, 1 queen bed
No inclusions
King room, 1 king bed
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Wi-Fi

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Lift
  • Hypoallergenic
  • Designated smoking area

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Microwave

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop

General

  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Pool

  • Outdoor pool

Reviews of Crowne Plaza Dallas Downtown By IHG

6.3
Okay
3096 verified ratings
Wonderful
751
Very good
408
Good
431
Okay
299
Fair
347
Mediocre
221
Poor
639

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the spacious rooms. However, there were complaints about the service, particularly from reception staff, and issues with breakfast options. Overall, while some guests had a wonderful experience, others felt the service could be improved.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Room Size8 out of 10
Breakfast2.5 out of 10
Service2 out of 10
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All reviews

10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major ...
Read more
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator tak...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sli...
Read more
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one ...
Read more
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what s...
Read more
4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hote...
Read more

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower174 m
  • Dallas World Aquarium338 m
  • John Fitzgerald Kennedy Memorial348 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Reunion Tower0.8 km
  • Dallas City Hall0.8 km
  • Dallas Museum of Art0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Crowne Plaza Dallas Downtown By IHG

Low season

High season

Average price (weeknight)

March
March
$304
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Crowne Plaza Dallas Downtown By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown By IHG

  • How long should you stay at Crowne Plaza Dallas Downtown By IHG? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0.4 km from the centre of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8.7 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21.1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

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3-star hotel
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3-star hotel
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3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (783 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee maker$230+

Most recommended

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4-star hotel
Mint House Dallas Downtown By Kasa
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4-star hotel
Omni Dallas Hotel8.8 Excellent (2,986 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant$415+
4-star hotel
The Westin Dallas Downtown8.7 Excellent (397 reviews)0.16 kmIndoor pool, Fitness centre, Restaurant$364+
5-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.0
0.4 km
Dallas Love Field
8.7 km

Everything you need to know for your stay in Dallas