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Dallas hotels near Comerica Bank Tower
Search hundreds of travel sites at once for hotels near Comerica Bank Tower in Dallas
Compare vs KAYAK
Best Dallas hotels near Comerica Bank Tower
Located in Uptown, this luxury hotel is within a 15-minute walk of Klyde Warren Park, American Airlines Center and Perot Museum of Nature and Science. Dallas World Aquarium and Sixth Floor Museum are also within 1 mile (2 km). Victory Station is 12 minutes by foot and St Paul Station is 19 minutes.
Overall 9.0 Excellent
Based on 304 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Provacy
Cons: A in dining restaurant
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
9.1
Pros: Lobby & flowers are gorg. Room very comfortable.
Cons: Wish there was coffee pot in room or at least coffee avail in lobby. Was told coffee service ends when starbucks bext door opens!
Excellent
10.0
Pros: was impressed with service and location...
Cons: I didnt like was when we arrived at 5:30 and our rooms werent ready until 6! I paid good miney for this hotel and should not have to wait....on the confirmation it says hotel check in at 3! not 6!!!...what can kayak or crescent do for me? i would love to stay again but that put a big "?" to stay again....
Excellent
9.7
Pros: AMAZING STAY AMAZING STAFF GORGEOUS PROPERTY
Excellent
9.3
Pros: Spa and gym were excellent Room was excellent Service was excellent
Cons: I had booked the room through Kyak but the hotel double charged my credit card and I had to call back to get it credited
Excellent
10.0
Pros: Staff knowledgeable of the area.
Cons: only 2 elevators
Excellent
9.6
Pros: The staff was phenomenal and the amenities were amazing! This is definitely a splurge but worth it if you can afford it. It was our anniversary and they let us check in early to enjoy the pool and really pampered us the whole weekend. We loved it!
Excellent
8.8
Pros: The staff was very friendly and rooms were comfortable. The toiletries supplied were top notch.
Cons: For the price of the hotel there wasn't anything "above and beyond". There wasn't coffee in the rooms which was disappointing. We stayed at the hotel zaza last visit and would probably return there. They had small macaroons sitting out with lemon water in the lobby. Also when we checked in there we were greeted with a glass of champagne. They also offered a weekend getaway package for the same we paid at Rosewood and we received a bottle of champagne in our rooms and gourmet breakfast at their restaurant. The spa was very outdated, my massage was fantastic. But could hear the parking garage above a few times. The rest of the spa was clean just very much in need of updates. Something to consider.
Good
7.1
Pros: The location is fantastic. Nobu is inside the hotel, Trulucks just next to the hotel, and Shake Shack in front! So many great restaurants and bars within walking distance.
Cons: My friends and I scheduled spa treatments. The "spa" is more like a locker room in a basement, complete with outdoor furniture and a tv on the wall with a program going. No soothing music or lounge type chairs. It was not relaxing at all. My friends liked their facials, but I didn't love my massage. For $150 after tax and tip, I expect a lot more. This was probably the worst spa experience for the price that I've ever had.
Excellent
10.0
Pros: Amazing, high-end, gorgeous hotel in the heart of everything. Incredible, friendly service at all touchpoints. They have done an amazing job with Covid-19 precautions, yet still made it an enjoyable experience. Can’t wait to go back!
Located in West End Historic District, this luxury hotel is within a 10-minute walk of Kay Bailey Hutchison Convention Center, Reunion Tower, and Dealey Plaza. Sixth Floor Museum and Dallas World Aquarium are also within 15 minutes. Convention Center Station is only a 5-minute walk and West End Station is 9 minutes.
Overall 8.8 Excellent
Based on 2,764 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Luxurious rooms, very nice spacious bathroom.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Cons: pet fee was a little high
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: I loved everything about it. Clean, great view, kid friendly, staff was helpful.
Cons: The parking charge for 20 dollars you would think spending so much money to stay there parking would be free.
Excellent
10.0
Cons: The fridge in the room failed for some reason. We had some steak in there and I"m not sure if it made it or not.....
Excellent
9.7
Pros: Rooftop pool; amenities; really great restaurants on campus; helpful staff
Cons: N/A
Good
6.6
Pros: Vary nice lobby/public area and the room was vary cleen beautifully decorated
Cons: The staff was horrible! The bellmen left one of my bags in the room and when I call to see if they have it. The front dest gave me the runaround and I wound up speaking to 6 people in different departments all don't know what happend to my bag. The staff at this hotle was the unhelpful and rude. There are other great hotels in the area I suggest you find one of them.
Excellent
8.0
Pros: Size of room
Cons: Many large groups that were very loud and partying.
Excellent
8.0
Pros: I was here for a little romance with my boyfriend of three years for his 30th birthday. We really enjoyed our time here, however there are a few hiccups. First of all at check in. I was advised of an additional 100.00 incidental charge by the hotel. Ok I paid IT NO BIG deal. I was advised it will be refunded within 3-5 business days. It has been that time frame and still no refund I have contacted the hotel accounting department several times and have been told something different each time. I still haven't received my refund on the incidental charge. I think the Omni staff really dropped the ball here. I was advised to leave my details on a voice message and my call will be returned. Still no response. Other than that and the expensive Parking, I had an amazing stay. The bed was SO COMFORTABLE!!!
Excellent
10.0
Pros: My son's wedding party stayed at the Omni. The staff and service at this hotel could not have been more helpful or gracious. This is now my " go to" hotel in Dallas.
Excellent
9.7
Pros: Pool and atmosphere
Good
7.0
Pros: The staff was very helpful. The Texas Spice and Box Office Staff were exceptional. The food at Texas Spice was great. The view was awesome. The beds comfortable.
Cons: My daughter has stayed there several times before, and the price was atleast $100.00 a night cheaper than what I paid. We were also charged for wifi and self parking was very expensive. We stayed 2 nights, and after the cleaning people had been in our room, the sink handles had not been wiped down. For the price of our stay not sure we got the quality. Not sure we will come back.
Okay
5.7
Pros: The amenities-spa, pool, etc.
Cons: I stayed here because I had a great stay at the Omni in New Orleans. I feel the room could’ve been cleaned a little bit better, room service trays were left outside of the room which left a stench in the hallways. I wasn’t impressed with the room at all-especially not for the rate.
Excellent
10.0
Pros: Being greeted with champagne Live band in the lobby Clean and comfortable room Staff were friendly and professional
Excellent
10.0
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Cons: Can't think of anything.
Excellent
9.4
Pros: Great experience. We had a great view of downtown.
Cons: Pool closed too early. Parking too expensive.
Excellent
8.8
Pros: The staff was very friendly and the room was great
Cons: When we got to the hotel they did not have our room for us. We were on our honeymoon and made the reservation to make sure we had a room. The main issue was we were billed 50.00 and never charged anything for it. When we checked out they showed me the bills at check out and then found other charges that showed up on my bank statement. I had another issue like this at another Omni Hotel where the server changed the tip amount for more money when we turned in the bill. The other hotel fixed the problem but the issue still speaks volumes. I rather have trustworthy people and not have to worry about these issues after I stay somewhere. Not sure if I would ever go back or recommend the hotel.
Excellent
10.0
Pros: The spa services were exceptional. Bob's chop house was delicious and convenient for my husband and I to celebrate. Our room was ready and clean the three days we stayed.
Cons: The only complaint was that we thought there was a mini microwave and there wasn't. Other than that we were fine.
Excellent
10.0
Pros: At every turn staff was above and beyond accommodating.
Excellent
10.0
Pros: We enjoyed our stay at Omni in Dallas. Room is clean, bed is comfortable, pool is awesome and the restaurant "Texas Spice" is really nice. We recommend this hotel for families looking for luxurious place to stay in Dallas.
Cons: None
Located in Main Street District, this spa hotel is within a 15-minute walk of Dallas World Aquarium, Perot Museum of Nature and Science and Klyde Warren Park. Reunion Tower and American Airlines Center are also within 1 mi (2 km). Akard Station is only a 4-minute walk and St Paul Station is 7 minutes.
Overall 8.7 Excellent
Based on 253 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Cons: The pillows were too soft and the view, which I had asked for was non existent.
Excellent
8.6
Pros: Lobby
Cons: Pillows and sheets
Good
6.5
Pros: The lobby was magnificent....the room was dated and worn...though clean...good size...did not conform to the picture online..next time down I am going to the Fairmont.
Cons: Reasonable breakfast or lunch...
Good
7.4
Pros: Updated room and fitness center
Cons: Shampoo lotion bottles impossible to use. No instructions in room. Charged for incidentals ahead.
Excellent
10.0
Pros: All was on point to my standards no complaints
Excellent
10.0
Excellent
8.2
Excellent
8.0
Pros: The old western style
Cons: The elevators were small, slow, cramped, dark, and one wasn't workin. However I did see a repairman working on the elevators. Maybe they will fix this
Excellent
8.0
Excellent
9.3
Pros: Everything was idea
Cons: Everything was great
Excellent
10.0
Pros: Nice view !
Excellent
10.0
Pros: The rooms are lovely, with nice furniture and bedding. The restaurants on site have amazing food and drinks.
Okay
5.6
Cons: Carpet was torn, furniture felt dated and dingy. Overall was very dated.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
Excellent
9.7
Excellent
10.0
Pros: Antique feel
Cons: Construction on our floor. A bit disappointing
Excellent
10.0
Excellent
10.0
Pros: Great
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Okay
5.4
Okay
5.7
Good
6.5
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Significant to city's history
Excellent
9.1
Cons: Bed sheets were a little dirty. Nothing disgusting, but could have been better
Good
7.3
Pros: Downtown location. The lobby looks very classy. At $200 a night it was a very good price for a hotel that classy, even with $8.99 for a medium plastic bottle of water.
Cons: Rooms really need updating The bed sheet was old and worn out. It had hair in it and was stained from the previous guest's stay. The bathroom is old and the tub looks like the ones in the cheap 70's apartments. The furniture in the room was really worn out and looked shabby. No bath robes, sandals, etc. like they have even in 3 star motels. For a hotel like that, all the above is really a shame. The hotel needs to be bought by another group and rejuvenated. No wonder it was only $200 a night.
Excellent
10.0
Pros: Great attention to detail and employees were amazing!
Cons: The formal bar was under construction. The cowboy bar was not equal to the standard of the hotel.
Excellent
10.0
Pros: The service was amazing!
Situated near the airport, this hotel is within 2 miles (3 km) of Dallas Market Center, American Airlines Center and Children's Medical Center of Dallas. Dallas World Aquarium and Sixth Floor Museum are also within 3 miles (5 km). Market Center Station is 14 minutes by foot and Dallas Medical-Market Center Station is 14 minutes.
Overall 8.6 Excellent
Based on 524 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
8.2
Excellent
9.7
Excellent
9.7
Excellent
8.0
Excellent
8.8
Excellent
9.7
Pros: GREAT location - walk right outside to Legacy West and short walk to Starbucks, True Food Kitchen, and more. Rooms are beautful, comfortable, and roomy. Concierge lounge was great. Service was spectacular.
Excellent
10.0
Pros: Helpful staff, quality
Cons: Restaurant a bit on steep side, but staffed by helpful, attentive, professional people
Okay
4.0
Pros: It has a a good location with a good view of dallas
Cons: The beds were not comfortable and the TV picture was horrible
Good
7.4
Pros: Staff was nice. The room was clean. Beautiful view. Room service was very quick!
Cons: The valet opened the door for me (driver), did not do anything for my wife (passenger). The rooms seemed to have thin walls, as we heard guest all through the night. There may have been a fraternity group reunion of some sort, and we may have been unfortunately stuck on the same floor as some of them. It hurt our stay to say the least.
Excellent
10.0
Pros: The staff was brilliant. They really took care of us. When they found out it was my wife's birthday, they brought us a complimentary bottle of wine, amongst other things.
Okay
5.3
Pros: I like how the building looking and most of the inside. This hotel I would say is for the riches.
Cons: The self parking wasn't free. I'm not going to pay someone to park my vehicle since I'm going to be staying there for one night. Inside the bathroom above the shower it the A/C unit. It appeared that it needed some updating because it looked like a 1 or 2 stars project.
Excellent
10.0
Pros: Terrific experience with the Marriot Bonvoy app, check-in was friendly, hotel freshly remodeled the room was AMAZING!! The shower changed my life!! Great food options offered all night. Will definitely come back.
Good
6.5
Cons: I was charged for my stay by the hotel and kayak. Then the hotel is still holding my funds that was not even suppose to be charged to my card.
Excellent
9.6
Pros: We really enjoyed our stay here and the hotel was amazing, as well as the rooms. Definitely reccommend this hotel and will stay here on our next visit to Dallas.
Excellent
9.6
Cons: Very friendly staff. Very comfortable bed. I was very satisfied with my stay and would stay there again. Only negative thing was we ordered late night room service and it wasn't the best. We got the Philly steak sandwich.
Located in Downtown Dallas, this eco-friendly hotel is within a 10-minute walk of Reunion Tower, Dealey Plaza and Sixth Floor Museum. John F. Kennedy Memorial and Dallas Holocaust Museum are also within 15 minutes. Dallas Union Station is 5 minutes by foot and West End Station is 12 minutes.
Overall 8.4 Excellent
Based on 2,450 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: clean comfortable
Excellent
9.4
Excellent
8.2
Cons: All good
Excellent
9.7
Pros: Bedding and dart tunnel
Cons: Ac did not get very cold
Excellent
10.0
Excellent
8.6
Excellent
9.7
Excellent
10.0
Excellent
9.4
Okay
5.7
Pros: Wouldn't know. The kitchen was unbelievably understaffed and waited for over there hours and still never was seated. Bathtub doesn't drain.
Cons: Work on staffing.
Good
7.1
Cons: Parlor rooms are pull out beds not a actual bed, Kayak did not define that
Excellent
10.0
Excellent
8.2
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Cons: Beds were too soft
Good
6.2
Pros: I loved the location. Friday nights dinner at five-sixty was wonder full and the view amazing. Saturday morning we awoke and took a stroll through downtown dallas. And the shops on the 1st level were convenient.
Cons: So last weekends stay was all for fiancee....Shes been really stressed lately and i wanted to give her a night to remember.First off partially my fault, but i booked on prom weekend so parking was horrible. I actually ended up parking across the street from Reunion Tower. Then greeted at the front desk i find that they've stuck me into a double queen handicap room, not ok. After speaking with the young lady down stairs she apologizes and gives me a different room. Again its a double queen not the single room. I had booked. Then when i go to wash up before dinner at the five-sixty, the drain to the sink was clogged and water poured on to the floor. Kids at the prom were having fun on the balcony, they were laughing, screaming and enjoying theyre night. Unfortunately for us, we were located right above...
Excellent
10.0
Pros: View was awesome! Staff was really nice and helpful. Definitely will be stay here again when the chance comes up
Cons: Nothing was wrong
Excellent
9.7
Pros: Hotel facilities
Cons: Bit pricey
Excellent
9.7
Pros: Friendly staff, beautiful location and near everything.
Cons: PARKING
Excellent
8.2
Pros: The rooms was great. It was big and spacious. The bathroom was beautiful. Nice big shower. My wife liked the step in the shower.
Cons: The restaurants were all closed except the bar. The pool had limited hours. There’s no free parking.
Good
7.4
Pros: My entire experience was weird. When we first arrived, we wanted to unload our car and I got yelled at like I was a child. Literally yelled at. I had to be firm back in order to get direction as to what te he'll I was supposed to do. Then, upon check in, I was informed that for our two cars, self park was $40. I had no idea it would be so much. I was extremely unhappy but tried to remain optimistic. I purposefully found a hotel with a Pool per request of our group. The pool is a sick hilarious joke. It's the size of a van. It was ridiculous. It was also completely full because of the 10 whole people who were in it. Left the hotel an figured out they overcharged me. Called them and they "took care of it". Well they isn't it still is not reconciled in my account.
Cons: Over charged, expensive parking, rude parking dude, misleading pool size.
Excellent
9.7
Pros: Nice hotel with a great bar.
Cons: Sheets were a bit on the scratchy side
Excellent
10.0
Pros: A remarkable hotel at the epicenter of Dallas. The hotel has immediate access to all local Dart rail trains (leading everywhere), the T (taking you to Fort Worth) and Amtrak with straight connections to Chicago and Los Angeles. A memorable vacation starts with 1 or 2 nights here and then a surprise trip either on Amtrak or Dart out to DFW airport. The atrium is amazing with views of Reunion tower and the famed 560 Wolfgang Puck's restaurant. Make your reservations at least 2-3 weeks out to get an available time slot for a memorable night viewing downtown Dallas from 3/4 of mile away and 560 feet up in the air. Room was spacious and immaculate and view of downtown, rail station, Omni was incredible. Request a view of downtown when you check in.
Cons: Valet parking is a little pricey so I opted for self pay parking at the Amtrak station ($6 for 12 hours)
Excellent
10.0
Cons: No microwaves in room
Excellent
10.0
Pros: I absolutely loved it. We stayed at the Hyatt for my boyfriends 30th birthday and the staff was phenomenal. At check in they asked us what the occasion was and upon finding out they sent us a bottle of wine and appetizers to our room. the first night we ate at the little Italian bistro and not only was it delicious but the waiter Chris was so nice. Natasha in the bar area was equally amazing. We had a wonderful view of the city on the 25th floor. I have stayed at several other locations in the city.. Zaza, Magnolia, Joules etc. this is the best bang for your buck. Thank you so much for assisting in making it a special weekend!!
Cons: We self parked, and the walk from self parking is pretty long we got lost in the hotel trying to find our way to the front desk. (we parked in the parking lot closest to reunion tower)
Excellent
10.0
Pros: Contemporary rooms with great staff. Highly satisfied.
Excellent
10.0
Pros: Ten of us met in Dallas for a gathering just for girls. The Hyatt Regency was a terrific location for us. We had great service, checking in and out without a hitch, and great interaction with the staff. We enjoyed our stay and may do it again one of these days.
Okay
5.1
Pros: The room was clean enough.
Cons: Valet is a joke. Staff is rude. Not pet friendly at all. Terrible location, hard to access. Expect long waits for any service needed and fees that aren't shown online. Make sure to really check your bill upon leaving. Ours was screwy. Couldn't complete a quick check-out, because we had to go to the desk to get it fixed, which took forever.
Okay
4.0
Pros: Television, view
Cons: Food options very limited, no room service, pool sucked, hallway carpets dirty, too many low class guests
Excellent
10.0
Pros: I liked my overall experience. The staff was great, friendly and professional. I liked the room and the location of the hotel.
Cons: I didn’t like the parking lot nor walking up a hill from the parking lot after a night out on the town.
Excellent
10.0
Pros: The staff was very nice and friendly. Food was great,
Cons: Elevators are slow.
Good
6.0
Pros: I liked the unobstructed view of the skyline. The beds were comfortable. And the room was clean.
Cons: We had a problem getting the bathroom door open and so I called front desk before stepping out for dinner. They said they'd get an engineer to come out to take a look. When we got back, the sliding door opened once before getting jammed again. I kind of gave up and decided not to even bother another engineer since we were not there to engjoy our time and not get things repaired.
Excellent
8.8
Pros: Very nice hotel, with excellent meeting facilities. Very convenient to West End nightlife and dining. Good food. Easy and cheap access to airport via rail (DART or TRE).
Cons: The train is a little noisy, even on the opposite site of the building.
Okay
4.0
Pros: the bed and tv
Cons: The shower was designed poorly, you would generally want to turn the water on before you get in, so not to burn or freeze your body. The place was under construction, it would have been nice to know that prior to booking. Or, give a discount for those that suffer through this with you.
Excellent
9.7
Pros: From the valet Parker, concierge and desk clerks...all helped with ideas of what to do and where to eat downtown. Our trip was amazing with all their advice, even gave us coupons and directions everywhere. Our view of the city was amazing!
Excellent
10.0
Pros: Super pet friendly. They welcomed my dog with a hyatt dog bed and dog dish for her and also gave us two treats that she enjoyed. However, there is a pet depost of $100 that's non-refundable
Located in Dallas Arts District, this romantic hotel is within a 10-minute walk of Dallas Museum of Art, Dallas World Aquarium, and Klyde Warren Park. Perot Museum of Nature and Science and Majestic Theater are also within 10 minutes. St Paul Station is 6 minutes by foot and Akard Station is 7 minutes.
Overall 8.4 Excellent
Based on 1,942 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
8.8
Excellent
9.7
Excellent
8.3
Excellent
9.3
Excellent
9.1
Excellent
8.6
Excellent
8.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Good
6.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.2
Cons: The AC couldn't keep up to keep me comfortable.
Excellent
10.0
Pros: We felt welcomed, respected and valued as if we were family. The hotel is all about making you feel important. It is immaculate, the service was perfect in every respect. The staff made us feel comfortable as though we were both important and yet like we were old friends.
Cons: Absolutely nothing.
Excellent
8.2
Pros: Overall nice stay. Frirndly staff. Good location.
Cons: It is a bit dated. AC is loud.
Excellent
10.0
Pros: Rooms nice and extended bar hours
Cons: No free wifi in rooms, parking expensive
Excellent
10.0
Pros: This was like going back in time 15 years ago - such great customer service from valet, bellman and check in - everyone treated like you were the only one there. We felt pampered
Excellent
10.0
Pros: Made you feel like you were top priority!!! Best Hotel I have ever stayed at!
Cons: They were so wonderful! Never had anything negative to say
Okay
5.7
Cons: Personally I didn’t find the bed comfortable, the shower pressure was terrible & there’s no parking to speak of, pretty much valet only. WiFi in the rooms is extra & for what it cost that should be standard.
Excellent
9.3
Pros: The staff were super. Very helpful and everyone was smiling! I stay at the Fairmont when I am visiting customers for business. Our family trip took us through Dallas and the only hotel I thought of was the Fairmont. My family will definitely visit the Fairmont in the future again.
Cons: All good! Bartender made great drinks, pool was awesome for my daughter and wife and location was superb for walking to dinner.
Excellent
10.0
Pros: Great price ,location & service
Excellent
10.0
Pros: The extra care the hotel staff took to make sure my guest had a wonderful birthday, was extrodinary. The location was great.
Excellent
10.0
Pros: Courtesy car will take you anywhere in 1 mile radius... BIG plus for us. Staff are super friendly!
Excellent
10.0
Pros: Great service at the bar. Friendly bar staff. Great desk staff in the lobby.
Excellent
8.5
Cons: The room was very warm and got even warmer in the middle of the night. I complained to the front desk and they said they would send a technician, but the temp never changed by much.
Excellent
9.1
Cons: The facilities have been updated but you can still tell it's a very old hotel. The a/c in our room wasn't great. Would stay there again!
Good
6.0
Pros: Was willing to remove a faulty charge
Cons: No hot water, TV didn't work, coffee machine in room did not work either, and a very loud AC
Located in North Dallas, this hotel is 2.6 mi (4.3 km) from Richland College and 2.8 mi (4.5 km) from Valley View Center. Galleria Dallas and NorthPark Center are also within 6 miles (10 km).
Overall 8.4 Excellent
Based on 1,045 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
4.5
Okay
4.8
Pros: Only paid $100 and they had an in house bar and a pretty nice lobby. Some of the staff was awesome!
Cons: While some of the staff was great (the daytime staff) the nighttime staff was a nightmare. Also, be sure you bring your own drinks and snacks as ordering 3 non alcoholic drinks will cost you $23!
Good
7.1
Pros: I loved my room! Amenities were great, great selection and TV channels and there was very comfortable beds! The staff were all very kind and accommodating. Since I was there for a convention and the renovations were a damper on things, they gave attendees a complementary night, free parking and Wi-Fi. I thought it was a fantactic gesture.
Cons: Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .
Good
7.1
Pros: Very clean and staff was extremely polite and professional
Cons: The pool was under construction and I heard noises all day long. No one let me know the Hotel was under construction. I checked out a day early because of the noise
Excellent
10.0
Pros: I loved this hotel. Everything looked super modern and very clean inside and out. The one thing that surprised me was that the breakfast was not complimentary. I had walked in, served myself, my wife and my daughter everything we needed before a "waiter" showed up. They were kind enough to let us slide but I did tip. I'm not upset it wasn't complimentary but I am upset that it was that easy to mistake it as such. Overall would definitely go back and recommend it to others.
Excellent
10.0
Pros: I thought the staff at this hotel were incredibly nice. Even during a remodel they still went above and beyond to ensure that we had a great stay! Also, the shower was so relaxing! Great thanks to these guys for making my overnight seem like home.
Cons: Just the pesky remodeling of the hotel. I know that the staff couldn't help it but having to follow detour signs for check in and parking got a little old. That really is all I can say, and I'm just being picky. Even during the remodeling the same were very accommodating!
Excellent
8.5
Pros: One night stay for my wife and I to visit my son attending college in Dallas. Hotel was nice and the staff was friendly. 2 blocks from Watermark Chuch, so easy to walk to that Sunday. Rooms was spacious, and hotel was clean. They are about due for some furniture replacement.
Excellent
10.0
Very clean. Pool was open. They always answers the front desk. It was a great stay !
Okay
4.2
Cons: Outdated, poor room set-up, loud ice machine (which my room was next to)
Good
6.2
Cons: Staff was not attentive. Seemed more concern to yell across the lobby to a friend or answer the phone in front of your while they where trying to help you. Overall they are not very professional at their job.
Good
6.0
Pros: Appearance and friendly bar staff.
Cons: Somewhat lazy and dismissive front desk. Given a room near construction. Dirty pillows (could smell a previous guests' perfume) and comforter. Broken air conditioning, all in a newly renovated room.
Excellent
10.0
Cons: My only concern is about the breakfast. In other hotels like Marriott, the breakfast is on the house, so I was disappointed that you had to pay for it.
Located in Main Street District, this hotel is within a 10-minute walk of Dallas World Aquarium, Dallas Holocaust Museum and Sixth Floor Museum. Kay Bailey Hutchison Convention Center and Perot Museum of Nature and Science are also within 15 minutes. Akard Station is only a 3-minute walk and West End Station is 7 minutes.
Overall 8.4 Excellent
Based on 289 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: We would return if the price is right.
Cons: The elevators and confusing levels and entrances from outside.
Excellent
8.0
Okay
5.1
Pros: Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.
Cons: My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.
Good
7.4
Pros: The rooms very large and the gym was awesome. They even provided workout clothes and shoes, which I forgot to bring. The staff was very professional, except for the maid service.
Cons: The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.
Excellent
9.1
Pros: I liked that they allowed me to do an early check-in.
Cons: I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
Excellent
8.0
Pros: I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Cons: I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Excellent
10.0
Pros: Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.
Located in Downtown Dallas, this eco-friendly hotel is within a 10-minute walk of Majestic Theater and Dallas Museum of Art. Klyde Warren Park and Dallas Farmer's Market are also within 15 minutes. St Paul Station is only a 4-minute walk and Deep Ellum Station is 9 minutes.
Overall 8.2 Excellent
Based on 448 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: Rooms were nice and clean.
Cons: 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
Good
6.0
Mediocre
2.0
Pros: Nothing
Cons: I did not stay here or make this reservation. I am in Australia.
Excellent
8.0
Excellent
8.2
Excellent
8.5
Good
6.2
Excellent
9.7
Okay
5.4
Good
7.1
Good
7.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
Excellent
9.7
Pros: Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons: Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
Good
6.2
Pros: Staff was helpful with directions. Rooms were clean and nice.
Cons: No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
Excellent
9.6
Pros: Loved the pillows and how big and beatiful it was! The staff were very friendly also
Cons: I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
Good
6.0
Pros: The common areas were beautiful and staff was extremely helpful and pleasant.
Cons: Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
Okay
5.4
Pros: Staff was friendly
Cons: One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
Mediocre
2.0
Pros: Nothing.
Cons: Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Okay
5.4
Cons: Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
Excellent
10.0
Pros: The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
Good
7.7
Pros: easy access to and from and great appearance from outside all the way through the lobby.
Cons: rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
Mediocre
3.4
Pros: .............
Cons: Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
Located in Main Street District, this hotel is within a 10-minute walk of Majestic Theater and Dallas Farmer's Market. Kay Bailey Hutchison Convention Center and Dallas World Aquarium are also within 1 mile (2 km). St Paul Station is 8 minutes by foot and Akard Station is 11 minutes.
Overall 8.2 Excellent
Based on 290 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.2
Excellent
8.5
Good
6.0
Excellent
9.7
Cons: Valet Parking was embarrassingly slow
Excellent
8.5
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Cons: The amenities are not easily accessed, the rooftop garden and bar are quite crowded, and the tech in the rooms can be a bit glitchy.
Located in Cedars, this boutique hotel is within a 15-minute walk of South Side Ballroom and Kay Bailey Hutchison Convention Center. Reunion Tower and Sixth Floor Museum are also within 1 mile (2 km). Cedars Station is only a 4-minute walk and Convention Center Station is 9 minutes.
Overall 8.1 Excellent
Based on 565 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great food and atmosphere
Good
7.1
Pros: Cool decor, loft-like rooms with high ceilings, comfy bed. Kurig in every room for free coffee and tea.
Cons: Paper thin walls - can hear noise from above, both sides of the rooms, and especially the hallway!!! I can hear clearly worded conversations from the hallway. The door to the bathroom is barn-door style, so it doesn't shut securely, doesn't lock, leaves a small gap, and can hear everything going on in there (not too awesome for friends or acquaintances who want to share a room but have loud bathroom manners).
Excellent
10.0
Pros: Big Rooms. Comfy Beds. Windows Open with Lots of Light. Easy Walk to Downtown. Free Shuttle to Dallas spots. Consistent Staff who knows your name. Restaurants and Bars were exactly what I needed after a long day.
Excellent
8.2
Pros: The decor of the rooms and the style of converted warehouse to loft was very well executed. The rooftop bar also has a great view of downtown Dallas especially at night. The rooms were very clean and the bed was very comfortable. Onsite parking was also very easy considering proximity to downtown.
Cons: As nice as the rooms were, we were given a 4th floor room that faced the main street through the Cedars district of Dallas; Lamar St. And that was what really put a damper on our stay. The noise of semi trucks and dump trucks going by with their loud exhaust was enough to wake you up many times during the night. There also were several potholes or bumps in the road that made the dump trucks rattle very loudly. This is not really the hotel's fault but it did sound like the trucks were coming through the room. I would think a brick building would be more sound proof. Perhaps its the old windows and some sort of acoustic film could reduce the noise a little. It is unfortunate because it really is a nice hotel, perhaps a room off the side street or rear of the hotel would be quieter. I really hope they can fix this because its a great location and well executed.
Okay
5.1
Cons: Service was terrible! Ordered two salads from menu and it took well over 30 minutes to finally get the order! Once order arrived, food was very salty and not prepared well.
Excellent
8.2
Pros: The beds are very comfortable and the view from the roof is amazing
Cons: The bar upstairs was too expensive and didn't allow us to bring our own drinks to the pool. I wish there was some sort of breakfast provided. The little Keurig coffee machine in our room left grounds in the cup.
Located in Main Street District, this hotel is within 1 mi (2 km) of Dallas Farmer's Market, Dallas World Aquarium and Sixth Floor Museum. Reunion Tower and American Airlines Center are also within 2 mi (3 km). St Paul Station is 6 minutes by foot and Akard Station is 9 minutes.
Overall 8.0 Excellent
Based on 970 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Pros: We were upgraded to a queen suite.
Cons: They were undergoing renovations, only one elevator worked, smell of sulfur.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Okay
4.5
Excellent
8.0
Excellent
8.0
Pros: Our stay was great. The room was small but clean. The staff was very friendly, especially the valets.
Cons: The food was way over priced and not that good.
Excellent
9.1
Pros: Very clean, staff very nice and helpful. Breakfast was wonderful and worth every penny. Great stay we would love to be back. Parking garage across the street with sky ridge is very nice.
Cons: The police presence outside the hotel at 2 am pulling everyone over made it hade to sleep, but that’s not really a knock on the hotel. Just be aware you will know when the bars close.
Excellent
10.0
Pros: We stay here every December for the Polyphonic Spree Holiday Extravaganza. It's an easy walk to the Majestic Theater and fun place for a staycation
Located in Dallas Design District, this hotel is within 2 miles (3 km) of Dallas Market Center, American Airlines Center and Children's Medical Center of Dallas. Perot Museum of Nature and Science and University of Texas Southwestern Medical School are also within 2 miles (3 km). Market Center Station is 16 minutes by foot and Victory Station is 23 minutes.
Overall 8.0 Excellent
Based on 832 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
8.0
Pros: .
Cons: . .
Excellent
10.0
Pros: Staff was very nice. Coffee in the morning and the cookies in the afternoon or a pleasant surprise. Rooms were clean and comfortable
Cons: Not much
Excellent
9.6
Pros: The hotel staff was friendly also the rooms were very nice and roomy.
Cons: Nothing
Excellent
8.0
Cons: The ice machine was broken on the third floor. And they charge for parking now
Good
6.0
Pros: 12pm checkout, free water, complimentary drink for my birthday, location, shuttle service, free breakfast for my birthday, good room setup, quiet, staff was super nice!
Cons: Room smelled bad, sheets and bedding had plastic feeling and comforter was heavy, pillows were thin, tv channels were limited
Good
6.8
Pros: Very close to downtown. Front desk staff was friendly and helpful.
Cons: Hotel was not in the best of conditions. Could really use better upkeep.
Excellent
10.0
Pros: room
Excellent
9.3
Pros: Complimentary breakfast and evening hors d'oeuvres. Free bottled water. House keeping.
Cons: Pay-to-use wifi. Fitness room was very, very cold. Bed was too firm for my liking.
Mediocre
2.5
Cons: Dirty room, cleaning staff did not come daily for no apparent reason, coffee filters/items not restocked when used in room. Noisy and poor view. Parking and wifi extra costs. Out of items when ordered room service.
Okay
4.3
Cons: Room was dirty, we got charged twice for room and had to go through a lot with the front desk for a refund, also didn't tell us about getting charged for parking and other "miscellaneous" charges. Would not stay there again.
Good
7.4
Pros: The elevator appears to be going through an upgrade but the hotel needs a complete upgrade besides the The room , the room was really nice, clean and quiet. I felt the hotel was rather expensive though. Forgot my daughters phone in the room when we left and it was still there when we got back. Excellent staff, very friendly and honest.
Cons: The walls walking to our door were scuffed badly really needs new wallpaper or a paint job.
Located in Dallas Design District, this hotel is within 2 miles (3 km) of Dallas Market Center, American Airlines Center and Children's Medical Center of Dallas. University of Texas Southwestern Medical School and Perot Museum of Nature and Science are also within 2 miles (3 km). Market Center Station is 20 minutes by foot and Victory Station is 21 minutes.
Overall 7.8 Good
Based on 530 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Okay
4.2
Good
6.5
Cons: Someone ding my car! Nothing can be done. Just body shop!
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: N/A
Cons: N/A
Excellent
10.0
Excellent
8.6
Excellent
8.2
Pros: The front staff member who helped us check in was extremely nice and helpful! Definitely put us in a good mood. He explained they also have a free shuttle that takes you to downtown and uptown which is great since we planned to go out at night and now didn't have to use a taxi or uber. Close to a lot of things and the shuttle makes a huge difference on saving money. Breakfast was decent but I don't think it's worth paying for (we got comp' tickets) but the servers were friendly and nice, just not a lot of options. Place was clean and beds were comfortable.
Cons: Only complaint I have is that they falsely charged me $92. After calling them, they immediately checked and said they would refund their error but definitely something to keep track of if you stay here as I read in another review that they had the same problem.
Okay
4.0
Pros: Great salad and staff at the restaurant. They served us outside by the pool.
Cons: I called to reduce my stay by one night - from four to three - and they would no longer honor the group rate under which I made my original reservation. Instead, they insisted on charging me what averaged out to about $120/night more. While I still attended the conference, I changed my reservation to the Sheraton Suites across the street. I would recommend the Sheraton Suites if you are in the area. For the conference, there was an on-going problem with the audio being used - feedback, static through the mics.
Excellent
8.0
Pros: Great location
Cons: At the time of our visit, there was only 1 elevator working.
Okay
5.4
Pros: The location was good, close to downtown Dallas.
Cons: We had to change rooms in the middle of the night because the ac wasn’t working on a very hot day. The water wasn’t warm in the first room and there appeared to be what looked like blood on the bathroom door handle.
Located in Uptown, this aparthotel is within a 15-minute walk of American Airlines Center, Perot Museum of Nature and Science and Klyde Warren Park. Dallas World Aquarium and Sixth Floor Museum are also within 1 mile (2 km). Victory Station is 10 minutes by foot and Market Center Station is 22 minutes.
Overall 7.7 Good
Based on 658 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Mediocre
3.7
Pros: Location
Cons: Checked in and floors were filthy. Asked for it to be vacuumed and they dropped the vacuum off at my door. Had to replace sheets. On last day, saw a roach crawling on the ceiling. Staying here out a real damper on my trip to Dallas. Won't be staying at the Hyatt in the future.
Good
6.0
Pros: Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.
Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
Excellent
9.7
Pros: The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...
Cons: Price was ok could have been a better value
Okay
4.2
Pros: Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you.
Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
Good
7.4
Pros: Really close to American Airlines Center
Cons: No microwave!
Okay
5.1
Pros: Great location in downtown Dallas, close to the AAC and museums.
Cons: Our room had some problems with the AC. No offer to move or discount the room.
Excellent
9.1
Pros: Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants.
Cons: In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
Okay
4.8
Pros: Location, close to American Airlines Arena Able to check in early
Cons: Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
Located in Main Street District, this romantic hotel is within a 10-minute walk of Comerica Bank Tower, Kay Bailey Hutchison Convention Center, and Majestic Theater. Dallas World Aquarium and Sixth Floor Museum are also within 15 minutes. Akard Station is only a 5-minute walk and St Paul Station is 7 minutes.
Overall 7.6 Good
Based on 762 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: Came here for a birthday, everything was wonderful
Cons: Water pressure in shower was a bit lacking.
Good
6.5
Mediocre
2.0
Cons: Nothing!! Will never stay again
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Good
7.7
Good
7.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
9.6
Excellent
8.5
Excellent
10.0
Good
7.3
Excellent
10.0
Excellent
10.0
Good
7.3
Pros: A real breakfast in the mornings was a welcome surprise.
Cons: The elevators. They made our stay less than pleasant. Unbelievably slow.
Excellent
8.3
Pros: Location very good
Cons: Did not like their Valet service
Good
6.2
Pros: Elevators worked less than half the time we were there. Had to walk down 16 flights of stairs, had to ride the service elevator and it went down as well.
Excellent
10.0
Pros: The lobby was beautiful, the valet staff was very attentive. Rooms are a bit small but clean and modern. Great location, you can walk to anywhere in downtown you'd want to go.
Cons: The elevators were being remodeled or something, they ran very slow. But at least they're working on the problem and gave us free drink tickets for the inconvenience.
Excellent
10.0
The location was perfect. The staff was helpful and courteous. Recommend this place for location and a good place to stay.
Excellent
10.0
Pros: Beds were very comfortable!!!
Cons: no self parking, but using the texting valet service was quick and easy. Nothing gluten free available for breakfast except fruit. Gluten free dinner options were great and deliscious!
Excellent
8.5
Pros: 24 Hour check-in was great. Staff was super friendly. Cold AC! Milk and cookies at night.
Cons: Parking was expensive and a surprise valet-only option. The bed was not the most comfortable.
Excellent
9.1
Pros: Great location, fre bud light draft from 5:30-6:30, free hot breakfast buffet (impressive spread on the weekends). Cool retro boutique vibe.
Cons: Weird smell in lobby, like cleaning agent masked with perfume. No dresser in our room to stash clothes, just a closet.
Okay
5.7
Pros: -free breakfast, location, free wifi, and beautiful building with an excellent view. Manager Gina (spelling?) was very sweet and helpful
Cons: We checked in for New Year's Eve and specifically requested a room with a view of fireworks. The first room had no view, I had to pay for an upgraded room after going back downstairs. The room we got next was a disaster. Stains on the couches, dirty carpets, chair that was breaking, and fraying towels. The MOD came up to the room, looked at everything, apologized and moved us to yet another room. She was lovely and sent up a bottle of champagne but I would rather not have had to deal with switching rooms which led to us being very late for our dinner reservation. In short- rooms are not well maintained (last room had staples on the floor), only valet parking, SLOW elevators and front desk staff that don't seem to actually care.
Okay
5.1
Pros: Location was great.
Cons: Construction on the hotel prevented sleeping past 630. It also made working from the room impossible. Housekeeping ignored the privacy please tag on the door both days i stayed there. The wifi in my room was unusable.
Good
7.7
Pros: Location. We walked to dinner. The high ceilings and large windows were very cool.
Cons: The pillows were cheap, the lighting was poor. Somewhat overpriced considering for $55 more we stayed in a very nice room in the Warwick the next night.
Excellent
10.0
Pros: Professional and friendly service, excellent breakfast, good Wi-Fi connection, very nice decor, convenient location in the downtown . Our room had 2 queen beds with good mattresses. The stuff allowed us to check out one hour late and then let us sit in the lobby for an hour in the evening.
Good
6.0
Pros: Good gym. Polite service. Clean. Lots of restaurants and bars around. Shuttle service provided.
Cons: No late night services and extra amenities.
Excellent
10.0
Pros: From the valet to the front desk, everyone was pleasant. I found the level of customer service to be exceptional when compared directly to the cost. Had a corner suite on the 23rd floor -- fantastic views. I didn't have any issues with anyone or anything during my stay.
Cons: Slightly put off by the free drink ticket philosophy. I didn't expect much, but I got less than I expected. Would've preferred to get an actual drink and pay for it elsewhere instead of a bathroom cup of bottom shelf gin.
Excellent
8.5
Pros: Friendly staff.
Cons: Elevator took too long.
Excellent
10.0
Pros: The historic Magnolia Hotel was in excellent condition! The breakfast buffet was excellent, & the front desk staff & valet staff were excellent. The only negative was the lack of hotel security. One party returning from a local night life establishment was followed by a street criminal into the hotel facility & had to make some quick evasive maneuvers to avoid an assault & robbery.
Cons: As above
Excellent
9.1
Pros: Our room was a one Queen bed. Room is small but very clean and nice. Bed is great. All staff are excellent. Bartender makes great "Mule" drinks and it is a good atmosphere. Breakfast comes with the room. You get hot scrambled eggs, ham, salsa, onions, mushrooms, breads, oatmeal, etc.
Cons: Drinks for the evening reception: you get 2 drinks each, house wine which is not good, or domestic beer...hope you like Bud or Miller, not good for me. They have plenty of drinks but you pay for anything else. But the biggest problem is the food. We have eaten at Magnolia before and it was great. This time there is nothing good to say except for those who served us, excellent service. I sent my $29 rib eye back when it was well done instead of med. rare. Came back bloody pulp rare. I gave up. The spaghetti with veal meatball sounds great on paper and has no taste in reality. Given the other places around to eat, do not eat here as the kitchen has taken a dive.
Okay
5.4
Pros: Good location, The over all conditions of The building is good And nice
Cons: Housekeeping never Clean my room one day , The Manager in duty reduces USD 50 from The total Of my bill, but this discount does not compensate the inconvenience of this situation.
Excellent
9.7
Pros: The Magnolia Hotel is wonderfully located in the heart of downtown Dallas but only a 14 minute walk from the Convention Center. Shopping and dining are only steps away and the hotel has a boutique feel without lacking amenities. While it does have a somewhat "old" feel it was nonetheless clean and, but for the elevators, well maintained. I will definitely be a future guest.
Good
6.2
Pros: Location Breakfast was great
Cons: The beds are a Queen size, at best, and so uncomfortable! Mattresses are in desperate need of updating. If a comfortable nights sleep is important to you, I would not recommend.
Excellent
10.0
Pros: Great location. Easy access. Nice large room. Included breakfast.
Excellent
8.6
Pros: Great location, great price, friendly staff.
Cons: It is a 26 story hotel. We were on the 19th floor and it only had 1 working elevator. I would think this is a safety issues and the hotel should not be operating with only one working elevator. We went in October of 2014 and were told that the elevator was not working in December 2013 (10 months prior). For this reason we would not stay at this hotel again.
Excellent
9.4
Pros: Nice size room, location, complimentary bar & breakfast, & shuttle.
Cons: Housekeeping was TERRIBLE. We stayed 3 nights & they only made the bed every day. They never cleaned the bathroom, 2 of the 3 nights they didn't even replace our towels. I had to track down housekeeping to ask for some. They didn't vacuum or empty the trash. There were only 2 elevators that worked.
Located in Main Street District, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Sixth Floor Museum and Kay Bailey Hutchison Convention Center are also within 10 minutes. Akard Station and West End Station are within a 5-minute walk.
Overall 6.6 Good
Based on 1,858 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: It was in the center of downtown.
Cons: For the price it was not that nice.
Okay
4.5
Pros: It was clean
Cons: The restaurant was not a good place to eat
Good
6.8
Good
6.0
Good
6.0
Good
7.7
Excellent
8.0
Excellent
10.0
Mediocre
2.8
Pros: Bar was the only redeeming quality
Cons: The cockroach in the bathroom
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
10.0
Good
6.5
Mediocre
2.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
8.8
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.7
Good
6.5
Cons: Shower head was much to short for a tall person. I kept hitting my head on the spout which was both painful and disgusting.
Mediocre
2.0
Pros: The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons: Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
Mediocre
2.0
Pros: Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons: It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
Okay
4.0
Cons: 1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.
Okay
4.5
Good
6.0
Pros: For the location and a one night stay, it's all we needed.
Cons: It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
Good
7.1
Pros: The front desk and concierge was very polite and friendly. The entrance to the hotel is beautiful! The bed was very comfortable and the balcony was nice.
Cons: The room was in need of a remodel. Paint and color on the walls were out of date. There were several spots that have been patched over. The bar staff wasn't very knowledgable in making drinks or friendly. She seemed preoccupied with one customer the hour I was there.
Mediocre
3.4
Pros: The location is the reason I booked this hotel.
Cons: Room smelled like wet mildewed gym socks. The bed was beyond uncomfortable. The toilet paper even felt like it was from the solitary confinement section of Riker's Island! We were forced to have our room keys re-magnetized 7 times in two days. I am very conscious not to let my cell phone come in contact with the keys etc, but it was a habitual problem. I have never experienced that in all the many places I have stayed in the past. The front desk staff was disinterested and going through the motions every time they were approached. Warm hospitality is not their strong suit. I really discourage this hotel when staying downtown. Go somewhere else.
Mediocre
3.4
Cons: Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
Good
6.0
Pros: The front desk staff were friendly and helpful. The room, though somewhat older, was clean and the bed was reasonably comfortable. Water pressure on our floor (15) was good, but a friend staying on another floor (18) said that it was barely a trickle. Although we didn't use the pool, its location on the ninth floor was nice.
Cons: Downtown Dallas, like downtown of other large, Texas cities (e.g., Houston) is just not a great location. We arrived on a Sunday, and very little was open. We walked several blocks to find dining options other than Subway, McDonald's or 7-Eleven. The hotel is not far from a Greyhound station and several urban parks, so there were often groups of people hanging around near the hotel that made the place seem a bit unsafe. The hotel is on the older side, and could stand to be upgraded a bit.
Good
7.7
Pros: Location is great, Dallas World Aquarium is within walking distance so you do save on parking. The hotel stay was ok, the room had a microwave and a fridge which I wasn't expecting so that was nice.
Cons: You basically get what you pay for. The hotel is downtown and I checked other downtown hotel rates and they were quite expensive so settled on this. It's not a luxury hotel per say so plan to spend some time exploring the downtown because that way you get a good value out of your hotel stay.
Good
6.0
Pros: It was close to the 6th floor museum
Cons: Noises, lots of people coming in and out because there was a big party in the club located inside. Relaxing was impossible.
Okay
4.2
Cons: Parking sevice , restraint
Excellent
8.0
Cons: We were supposed to have a room with two queen-size beds and instead we had two full-size. was very hard for four people to sleep in two full-sized beds.
Good
6.0
Pros: Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
Cons: The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
Mediocre
3.3
Pros: Nothing
Cons: Woke up at 2 am by rowdy guest from night club and management didn't care. Valet was a joke and breakfast sucks worse than waffle house at 1 am in a backwoods town of the south. Complete and total bs bed was hard as a rock sheets were less than 10 thread count like cardboard. Told manager about all this and he said " I know you would be better staying at the Hilton. " pretty sad for the cost.
Okay
5.4
Pros: The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.
Cons: The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.
Good
6.8
Pros: The staff was very friendly and helpful.
Cons: The pool area was rundown. furniture broken and old. did not like that after a certain hour, the hotel bar turns into a nightclub with a $10 entrance. we just wanted to go have a drink at the hotel bar and it went from a nice hotel bar earlier in the day to a cheeky vegas nightclub packed with 20 somethings. We just wanted to go from our room to have a cocktail, not the gross club!
Good
7.7
Cons: Good stay overall! One complaint was told via email and booking that the room included breakfast even the server with breakfast told me it was included but somehow I was charged anyway. Ill just make sure to be mindful the next time.
Good
6.6
Pros: The room was spacious and the view was spectacular
Cons: The staff was the RUDEST people I have EVER encountered!! Will never go back
Okay
4.2
Pros: The location was great and the beds were comfortable.
Cons: It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
Okay
4.5
Pros: My boyfriend and I stayed for two nights in a king size room. It came with a microwave and a mini fridge, which was nice. The bed itself was not that comfortable, but it did have nice pillows. Our view from the balcony was beautiful and the hotel was in a good location in terms of attractions in Dallas.
Cons: This place is honestly not that great. Was told that breakfast was free in the morning, which was a lie, and ended up spending more than 20 dollars for an extremely mediocre food. Parking was 14 dollars a day, which is also ridiculous. We had a king size room with a balcony, which was nice, but the bed didn't have a comforter and the sheets were scratchy. This place is ok in a pinch, but I wouldn't suggest spending the money on it.
Good
7.4
Pros: Location pretty much
Cons: Door don't seal right main window dirty shower too short or too low,also breakfast too expensive for what you offer
Excellent
8.0
Pros: I had a great stay. My visit was exactly as I expected. The hotel shuttle pick up from Love Field was a unique benefit.
Excellent
9.6
Pros: I liked the cleanliness and how close it was to th hotel
Cons: I did not like th parking, parking was also 14$, beds had wire sticking out n were not to comfortable but ok for one night
Mediocre
2.5
Pros: na
Cons: It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
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Landmarks in Dallas
- Majestic Theatre
- Dallas Museum of Art
- Dallas World Aquarium
- John Fitzgerald Kennedy Memorial
- Dallas Market Center
- Dallas Holocaust Museum
- Dallas City Hall
- Renaissance Tower
- Pioneer Plaza
- Bank of America Plaza
- Founders' Plaza
- Comerica Bank Tower
- Fountain Place
- J. Erik Jonsson Central Library
- Old Red Museum
- Crow Collection of Asian Art