Dallas hotels near Comerica Bank Tower
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Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
Overall 9.1 Excellent
Based on 2,167 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: Good location
Excellent
9.0
Pros: It was very clean, modern and in a good location of downtown.
Excellent
10.0
Pros: The breakfast was good and good customer service. Good location and clean rooms.
Excellent
10.0
Pros: It was in the center of everything the hospitality was amazing I would choose to stay here again
Good
6.0
Pros: Very clean
Excellent
10.0
Pros: The room was huge and very clean. We truly enjoyed our stay! We would defiantly stay again! Breakfast was great as well!
Excellent
8.0
Excellent
10.0
Pros: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.
Excellent
10.0
Pros: The hotel was amazing.
Excellent
10.0
Pros: The view of the city and the room altogether
Excellent
10.0
Pros: Everything was great
Excellent
10.0
Pros: The design was beautiful. The bed was like sleeping on a cloud.
Details
Reviews
Overall 9.1 Excellent
Based on 2,167 reviews
Cleanliness
9.2
Service
9.0
WiFi
8.9
Breakfast
8.9
Vibe
8.7
Room
8.7
Location
8.3
Comfort
8.2
Amenities
7.7
Value
6.9
Cleanliness
9.4
Service
9.3
Breakfast
9.1
Room
8.5
Location
8.5
Comfort
8.3
Amenities
7.7
Value
6.7
Cleanliness
9.3
Service
8.7
Location
8.6
Breakfast
8.6
Comfort
8.5
Vibe
8.5
Room
8.5
Amenities
8.1
Value
6.9
Cleanliness
9.2
Service
9.2
Breakfast
8.9
Location
8.7
Room
8.3
Comfort
8.1
Service
9.2
Breakfast
9.0
Location
8.6
Room
8.3
Comfort
8.0
7.9 Good
Pros: Good location
Cons:
9.0 Excellent
Pros: It was very clean, modern and in a good location of downtown.
Cons: The bathroom shower is different. It's like the whole bathroom is a shower.
10.0 Excellent
Pros: The breakfast was good and good customer service. Good location and clean rooms.
Cons: None
10.0 Excellent
Pros: It was in the center of everything the hospitality was amazing I would choose to stay here again
Cons:
6.0 Good
Pros: Very clean
Cons: No ice on our floor ( ice maker there, but it did not work). We had to check several other floors before we found a functional ice maker. Also, the hotel phone beside our bed did not work, so we needed to take the elevator down to the lobby from the 1
10.0 Excellent
Pros: The room was huge and very clean. We truly enjoyed our stay! We would defiantly stay again! Breakfast was great as well!
Cons:
8.0 Excellent
Pros:
Cons: I called to confirm an additional person be added the day before. I was told she needed an ID and a confirmation number, which she had. The person put a note on account - it was still a hassle to get her checked in.
10.0 Excellent
Pros: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.
Cons:
10.0 Excellent
Pros: The hotel was amazing.
Cons: When we checked In the one lady was kinda tacky
10.0 Excellent
Pros: The view of the city and the room altogether
Cons: No
10.0 Excellent
Pros: Everything was great
Cons: No
10.0 Excellent
Pros: The design was beautiful. The bed was like sleeping on a cloud.
Cons: Nothing
Welcome to Hampton Inn & Suites Dallas Downtown, a new hotel near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Shop the Neiman Marcus flagship store across the street, or take the family to the Dallas World Aquarium. The American Airlines Center is 5 minutes away and Dallas/Fort Worth International Airport is just 20 minutes. Business travelers enjoy a quick walk to the Dallas Convention Center and easy access to I-30, I-35E and US 75. The stylish guest rooms at our Dallas downtown hotel feature a 42-inch HDTV, mini-refrigerator, microwave, coffeemaker and clean and fresh Hampton bed®. Prop your laptop on the handy lap desk and check email using free WiFi. The desk with lamp and ergonomic chair makes it easy to get work done. Choose a studio suite for more space, city views, a wet bar and sofa sleeper – great for longer stays. Start your day with Hampton’s free hot breakfast, including eggs, waffles, fruit and yogurt. Our 24-hour Suite Shop has drinks and snacks to satisfy cravings. Unwind in the lounge with your favorite cocktail after a long day. Take a dip in the indoor pool, and find the latest strength and cardio equipment in the free 24-hour fitness center. Our hotel in downtown Dallas has a sophisticated boardroom that seats 20 guests for your next meeting.
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 7,529 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: The Omni is on point in terms of service and facilities, staff was extremely helpful.
Excellent
10.0
Pros: The view
Excellent
9.0
Pros: I like the Omni due to its location! Love this hotel.
Good
7.0
Pros: Lovely view, walking distance to JFK memorial sites, shops etc
Good
7.0
Pros: They gave me the room I requested and it was quite.
Excellent
10.0
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Mediocre
3.0
Pros: It had a lock on the door
Excellent
10.0
Pros: The hospitality was great and really made my birthday weekend special.
Okay
5.0
Pros: Location good, breakfast good
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The view and the staff and professionalism
Okay
4.0
Pros: nice rooms, good location
Details
Reviews
Overall 9.0 Excellent
Based on 7,529 reviews
Location
9.0
Vibe
8.8
Bar
8.7
Wellness
8.6
Food
8.6
Service
8.6
Room
8.5
Amenities
8.3
Pool
7.5
Breakfast
7.1
Value
5.0
WiFi
4.5
Amenities
8.8
Location
8.6
Service
8.1
Room
8.0
Pool
7.4
Breakfast
6.8
Value
4.9
WiFi
3.3
Food
8.8
Location
8.7
Service
8.2
Room
7.8
Pool
7.6
Comfort
7.1
Value
4.8
Location
8.8
Service
8.2
Room
7.4
Comfort
7.3
Value
5.2
9.0 Excellent
Pros: The Omni is on point in terms of service and facilities, staff was extremely helpful.
Cons: There wasn’t something that I really did not like.
10.0 Excellent
Pros: The view
Cons:
9.0 Excellent
Pros: I like the Omni due to its location! Love this hotel.
Cons: its pricy
7.0 Good
Pros: Lovely view, walking distance to JFK memorial sites, shops etc
Cons: The restaurants were very ordinary, decor worn, food less than average and poor value for money
7.0 Good
Pros: They gave me the room I requested and it was quite.
Cons: There was a 30 minute wait at check in. The mexican food restaurant was a huge disappointment, terrible service, ended up leaving because we could not get a waiter and there once only one other table occupied in the hotel. The hotel is showing wear.
10.0 Excellent
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Cons: Can't think of anything.
3.0 Mediocre
Pros: It had a lock on the door
Cons: Everything else
10.0 Excellent
Pros: The hospitality was great and really made my birthday weekend special.
Cons: N/A
5.0 Okay
Pros: Location good, breakfast good
Cons: Not adequate shower gel/shampoo, and not replenished correctly
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: The view and the staff and professionalism
Cons: No
4.0 Okay
Pros: nice rooms, good location
Cons: Decided to use the valet parking. When I picked up my car in the morning I discovered that while the car was with the valet, someone got in and took all of the quarters out of my center console change holder. I reported it. The hotel refunded my parking.
With a stay at Omni Dallas Hotel, you'll be centrally located in Dallas, just a 3-minute walk from Kay Bailey Hutchison Convention Center and 8 minutes by foot from Reunion Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has facilities measuring 110000 square feet (10219 square meters), including a conference center. Self parking (subject to charges) is available onsite.
For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in downtown Dallas, our historic hotel invites guests to experience all the city has to offer with boutique accommodations and award-winning service. Settle into your upscale room or suite and enjoy luxury appointments and thoughtful touches, including complimentary Wi-Fi, pristine rain showers and plush king beds. Awaken refreshed and dine at one of our several on-site restaurants, including The French Room, a celebrated Dallas destination offering modern European fare. Discover a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Celebrate and succeed in 20,396 square feet of dynamic event space. Refresh your senses in our rooftop pool, featuring casual dining and scenic views. Restore your well-being at Spa Adolphus, our hotel's wellness destination with luxury massages and bespoke facials.
Overall 9.0 Excellent
Based on 1,482 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Excellent
10.0
Pros: The friendly staff.
Excellent
9.6
Pros: The ambiance!
Excellent
10.0
Pros: Exceptional helpful and accommodating staff! Atmosphere of hotel is beautiful and luxurious.
Good
7.1
Pros: Staff and Bistro
Excellent
10.0
Pros: I loved the regal vibrance that the Adolphus possesses. The lobby was filled with guests enjoying the grand presence that this hotel has. The staff was friendly and obliging. This is most definitely a five star hotel in every way. My family and I cherished our stay here.
Excellent
10.0
Pros: Beautiful hotel, great restaurants (including a coffee shop off the lobby), great concierge lounge, and incredible service
Excellent
8.0
Pros: The Adolphus tour is very interesting! Get your shoes shined! He was excellent!
Okay
4.0
Pros: The smiles and makes great promises then no follow through.
Excellent
8.0
Pros: We booked the larger room with two king beds and that was very nice. There was plenty of room for the 4 of us. I hate that my negatives are longer than my endorsements because truly we had a very nice stay! The bellmen were specifically friendly! I wish the entire staff had been that way.
Excellent
10.0
Pros: The Lobby is breathtaking, harking back to the best hotels of a bygone era, yet thoroughly and impeccably updated for the modern era. The restaurants, cafe and Staff were spectacular.
Excellent
10.0
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Details
Reviews
Overall 9.0 Excellent
Based on 1,482 reviews
Bar
9.4
Vibe
9.2
Location
9.1
Pool
8.7
Service
8.6
Room
8.3
Comfort
8.3
Breakfast
7.6
Amenities
6.9
Value
4.7
Location
9.1
Vibe
9.0
Comfort
8.5
Service
8.2
Room
7.8
Amenities
6.6
Vibe
9.0
Service
8.8
Comfort
8.4
Food
8.0
Room
7.7
10.0 Excellent
Pros:
Cons: Amazing hotel. Pricey, but worth it for a fun night in Dallas.
10.0 Excellent
Pros: The friendly staff.
Cons:
9.6 Excellent
Pros: The ambiance!
Cons: The valet was not helpful or informative.
10.0 Excellent
Pros: Exceptional helpful and accommodating staff! Atmosphere of hotel is beautiful and luxurious.
Cons:
7.1 Good
Pros: Staff and Bistro
Cons: Beds and pillows, along with room location. Room located close enough to elevators that we heard them all day and night.
10.0 Excellent
Pros: I loved the regal vibrance that the Adolphus possesses. The lobby was filled with guests enjoying the grand presence that this hotel has. The staff was friendly and obliging. This is most definitely a five star hotel in every way. My family and I cherished our stay here.
Cons:
10.0 Excellent
Pros: Beautiful hotel, great restaurants (including a coffee shop off the lobby), great concierge lounge, and incredible service
Cons:
8.0 Excellent
Pros: The Adolphus tour is very interesting! Get your shoes shined! He was excellent!
Cons: The front desk failed to tell us about a $100/day incidental charge.
4.0 Okay
Pros: The smiles and makes great promises then no follow through.
Cons:
8.0 Excellent
Pros: We booked the larger room with two king beds and that was very nice. There was plenty of room for the 4 of us. I hate that my negatives are longer than my endorsements because truly we had a very nice stay! The bellmen were specifically friendly! I wish the entire staff had been that way.
Cons: The elevators seem inadequate for the building. Although this is so minor it would be hardly worth mentioning under normal circumstances we literally ended up walking down the stairs Sunday at checkout because we could not get a ride. Just something to be aware of during your stay. The ladies behind the lobby bar were very slow... I recognize things may move at a slower pace in the south so I am trying to keep this on balance. It was exacerbated when I asked for a coffee drink and they said it would be quicker for me to go downstairs and get some coffee and bring it up. Just not really the customer-centric experience.
10.0 Excellent
Pros: The Lobby is breathtaking, harking back to the best hotels of a bygone era, yet thoroughly and impeccably updated for the modern era. The restaurants, cafe and Staff were spectacular.
Cons: There is nothing to dislike!
10.0 Excellent
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Cons:
For over a century, The Adolphus, Autograph Collection has embodied quiet luxury and genuine hospitality. A veritable icon in downtown Dallas, our historic hotel invites guests to experience all the city has to offer with boutique accommodations and award-winning service. Settle into your upscale room or suite and enjoy luxury appointments and thoughtful touches, including complimentary Wi-Fi, pristine rain showers and plush king beds. Awaken refreshed and dine at one of our several on-site restaurants, including The French Room, a celebrated Dallas destination offering modern European fare. Discover a wealth of nearby attractions, including the Kay Bailey Hutchison Convention Center, the American Airlines Center and the Dallas Art Museum. Celebrate and succeed in 20,396 square feet of dynamic event space. Refresh your senses in our rooftop pool, featuring casual dining and scenic views. Restore your well-being at Spa Adolphus, our hotel's wellness destination with luxury massages and bespoke facials.
With a stay at Hotel ZaZa Dallas in Dallas (Uptown), you'll be a 4-minute walk from Victory Park and 10 minutes by foot from Morton H. Meyerson Symphony Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Dallas? This hotel has facilities measuring 15,000 square feet (1 square meters), including a conference center.
Overall 9.0 Excellent
Based on 1,253 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location. Bungalow were beautiful
Excellent
10.0
Pros: Very charming. Decorated beautifully and interestingly
Excellent
10.0
Pros: Joshua and Daniel were excellent providing transportation to our destinations. Daniel was a complete gentleman.
Excellent
8.0
Pros: Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.
Details
Reviews
Overall 9.0 Excellent
Based on 1,253 reviews
Location
9.6
Bar
9.4
Vibe
9.1
Wellness
9.0
Food
8.7
Service
8.6
Amenities
8.5
Room
8.2
Breakfast
7.9
Pool
7.7
Cleanliness
6.0
Location
9.7
Bar
9.5
Food
8.8
Vibe
8.7
Service
8.5
Amenities
8.4
Room
7.9
Pool
7.6
Location
9.7
Vibe
9.0
Service
8.8
Room
7.7
Comfort
7.1
Service
8.4
Service
8.4
Amenities
8.0
10.0 Excellent
Pros: Location. Bungalow were beautiful
Cons:
10.0 Excellent
Pros: Very charming. Decorated beautifully and interestingly
Cons:
10.0 Excellent
Pros: Joshua and Daniel were excellent providing transportation to our destinations. Daniel was a complete gentleman.
Cons: Nothing
8.0 Excellent
Pros: Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.
Cons: Pool and bar were meat markets. If you are into that sort of thing then I guess this could be a positive.
With a stay at Hotel ZaZa Dallas in Dallas (Uptown), you'll be a 4-minute walk from Victory Park and 10 minutes by foot from Morton H. Meyerson Symphony Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Dallas? This hotel has facilities measuring 15,000 square feet (1 square meters), including a conference center.
With a stay at Hotel Crescent Court, you'll be centrally located in Dallas, just a 3-minute walk from Victory Park and 10 minutes by foot from Morton H. Meyerson Symphony Center. Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,118 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.8
Pros: The staff was very friendly and rooms were comfortable. The toiletries supplied were top notch.
Excellent
10.0
Pros: Provacy
Excellent
9.7
Pros: AMAZING STAY
AMAZING STAFF
GORGEOUS PROPERTY
Excellent
8.8
Pros: Quality of the hotel
Excellent
10.0
Pros: was impressed with service and location...
Excellent
10.0
Pros: Staff knowledgeable of the area.
Excellent
9.6
Pros: Everything.
Excellent
10.0
Pros: Beautiful located property! The bed was very comfortable & the shower was great!
Excellent
10.0
Pros: Loved everything about this property and the staff were excellent!
Excellent
10.0
Pros: Nice hotel, high quality, good location in Uptown.
Excellent
9.1
Pros: Lobby & flowers are gorg. Room very comfortable.
Good
7.1
Pros: The location is fantastic. Nobu is inside the hotel, Trulucks just next to the hotel, and Shake Shack in front! So many great restaurants and bars within walking distance.
Details
Reviews
Overall 9.0 Excellent
Based on 1,118 reviews
Wellness
9.6
Location
9.6
Vibe
8.8
Service
8.5
Amenities
8.1
Breakfast
7.9
Room
7.6
WiFi
5.3
Comfort
5.2
Value
4.7
Location
9.4
Service
8.3
Vibe
8.0
Amenities
7.6
Room
7.2
Value
4.2
Location
9.5
Service
8.5
Amenities
7.8
Vibe
7.7
Room
6.9
Comfort
5.3
Location
9.7
Service
8.5
Room
6.9
8.8 Excellent
Pros: The staff was very friendly and rooms were comfortable. The toiletries supplied were top notch.
Cons: For the price of the hotel there wasn't anything "above and beyond". There wasn't coffee in the rooms which was disappointing. We stayed at the hotel zaza last visit and would probably return there. They had small macaroons sitting out with lemon water in the lobby. Also when we checked in there we were greeted with a glass of champagne. They also offered a weekend getaway package for the same we paid at Rosewood and we received a bottle of champagne in our rooms and gourmet breakfast at their restaurant. The spa was very outdated, my massage was fantastic. But could hear the parking garage above a few times. The rest of the spa was clean just very much in need of updates. Something to consider.
10.0 Excellent
Pros: Provacy
Cons: A in dining restaurant
9.7 Excellent
Pros: AMAZING STAY
AMAZING STAFF
GORGEOUS PROPERTY
Cons:
8.8 Excellent
Pros: Quality of the hotel
Cons: Breakfast
10.0 Excellent
Pros: was impressed with service and location...
Cons: I didnt like was when we arrived at 5:30 and our rooms werent ready until 6! I paid good miney for this hotel and should not have to wait....on the confirmation it says hotel check in at 3! not 6!!!...what can kayak or crescent do for me? i would love to stay again but that put a big "?" to stay again....
10.0 Excellent
Pros: Staff knowledgeable of the area.
Cons: only 2 elevators
9.6 Excellent
Pros: Everything.
Cons: Nothing
10.0 Excellent
Pros: Beautiful located property! The bed was very comfortable & the shower was great!
Cons:
10.0 Excellent
Pros: Loved everything about this property and the staff were excellent!
Cons:
10.0 Excellent
Pros: Nice hotel, high quality, good location in Uptown.
Cons:
9.1 Excellent
Pros: Lobby & flowers are gorg. Room very comfortable.
Cons: Wish there was coffee pot in room or at least coffee avail in lobby. Was told coffee service ends when starbucks bext door opens!
7.1 Good
Pros: The location is fantastic. Nobu is inside the hotel, Trulucks just next to the hotel, and Shake Shack in front! So many great restaurants and bars within walking distance.
Cons: My friends and I scheduled spa treatments. The "spa" is more like a locker room in a basement, complete with outdoor furniture and a tv on the wall with a program going. No soothing music or lounge type chairs. It was not relaxing at all. My friends liked their facials, but I didn't love my massage. For $150 after tax and tip, I expect a lot more. This was probably the worst spa experience for the price that I've ever had.
With a stay at Hotel Crescent Court, you'll be centrally located in Dallas, just a 3-minute walk from Victory Park and 10 minutes by foot from Morton H. Meyerson Symphony Center. Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Overall 9.0 Excellent
Based on 972 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
3.1
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Excellent
9.5
Pros: Very modern and clean
Excellent
10.0
Pros: well appointed. helpful staff
Excellent
9.7
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Excellent
10.0
Pros: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!
Excellent
10.0
Pros: Old 20’s bank building just down the street from the original Neiman Marcus store. Middle of arts district with a collection of their own.
Excellent
9.2
Pros: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!
Excellent
10.0
Excellent
10.0
Pros: All of the staff we came across was extra friendly and helpful.
Excellent
10.0
Pros: Over and beyond service. Every staff member made me feel appreciated and spoiled.
Excellent
8.0
Excellent
9.2
Pros: The bed was so comfortable and we loved our room.
Details
Reviews
Overall 9.0 Excellent
Based on 972 reviews
Vibe
9.5
Location
9.5
Bar
9.1
Service
9.1
Breakfast
8.9
Food
8.6
Amenities
8.5
Wellness
8.3
Room
7.8
Comfort
6.0
Location
9.4
Service
9.2
Room
7.0
Service
9.2
Room
7.1
Comfort
5.9
Service
9.1
3.1 Mediocre
Pros: Two good things - the valet staff was efficient and quick
There was a patch of grass across the street for dogs
Cons: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.
9.5 Excellent
Pros: Very modern and clean
Cons:
10.0 Excellent
Pros: well appointed. helpful staff
Cons:
9.7 Excellent
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Cons: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.
10.0 Excellent
Pros: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!
Cons:
10.0 Excellent
Pros: Old 20’s bank building just down the street from the original Neiman Marcus store. Middle of arts district with a collection of their own.
Cons:
9.2 Excellent
Pros: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!
Cons: The staff & service was a bit lacking for a high end hotel. The “city view” was of an adjacent building.
10.0 Excellent
Pros:
Cons: That I stayed in the wrong season of the year! (The pool was closed)
10.0 Excellent
Pros: All of the staff we came across was extra friendly and helpful.
Cons:
10.0 Excellent
Pros: Over and beyond service. Every staff member made me feel appreciated and spoiled.
Cons:
8.0 Excellent
Pros:
Cons: the price
9.2 Excellent
Pros: The bed was so comfortable and we loved our room.
Cons: The price is high.
Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 13999 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Overall 8.9 Excellent
Based on 6,259 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Very nice.
Good
6.0
Pros: Location
Excellent
10.0
Pros: I loved the staff's commitment to professionalism and location of this beautiful facility. The entrance is dramatic, decor unique and rooms are comfort welcoming. It is close to iconic Dallas venues. Would recommend hotel for families or professional
Excellent
10.0
Pros: Convenient location, restaurants on site.
Good
6.0
Pros: It's clean.
Excellent
10.0
Pros: Within 6min from everywhere we wanted to go
Excellent
10.0
Pros: Clean, cute & easy experience.
Excellent
10.0
Pros: a+
Excellent
10.0
Pros: Breakfast was bomb & Ali in valet super cool very helpful
Excellent
10.0
Pros: The scenery from the room,the breakfast and dinner ,the reunion tower at night and there was a lot of walking distance places and things to do
Excellent
9.7
Pros: Nice hotel with a great bar.
Good
7.0
Pros: Room was stellar. Clean and very comfy bed
Details
Reviews
Overall 8.9 Excellent
Based on 6,259 reviews
Vibe
8.9
Service
8.6
Room
8.3
Location
8.0
Amenities
7.9
Bar
7.6
Breakfast
7.2
WiFi
6.8
Value
5.2
Wellness
4.3
Pool
2.5
Service
8.0
Location
7.6
Room
7.5
Breakfast
6.9
Cleanliness
6.6
Comfort
6.2
Value
4.9
Pool
2.5
Service
8.7
Location
7.9
Room
7.7
Bar
7.4
Breakfast
7.1
Food
6.9
Comfort
6.2
Value
4.9
Pool
2.4
Service
8.6
Room
7.4
Location
7.4
Cleanliness
6.8
Comfort
6.0
Room
8.0
Location
8.0
7.0 Good
Pros: Very nice.
Cons: I requested a king and got 2 beds Little disappointing. v
6.0 Good
Pros: Location
Cons: The heat did not work in the room.
10.0 Excellent
Pros: I loved the staff's commitment to professionalism and location of this beautiful facility. The entrance is dramatic, decor unique and rooms are comfort welcoming. It is close to iconic Dallas venues. Would recommend hotel for families or professional
Cons: The hotel has an open lobby atrium and most rooms doors face this common area....it can be. Bit noisy in the room as the noise rises up the atrium.
10.0 Excellent
Pros: Convenient location, restaurants on site.
Cons: Parking is expensive minimum $19/day.
6.0 Good
Pros: It's clean.
Cons: Staff not answering on phone. And there is no breakfast.
10.0 Excellent
Pros: Within 6min from everywhere we wanted to go
Cons: Paying for hotel parking
10.0 Excellent
Pros: Clean, cute & easy experience.
Cons: Yes, the parking options sucked you paid either way self park $20 or valet $33
10.0 Excellent
Pros: a+
Cons: no
10.0 Excellent
Pros: Breakfast was bomb & Ali in valet super cool very helpful
Cons:
10.0 Excellent
Pros: The scenery from the room,the breakfast and dinner ,the reunion tower at night and there was a lot of walking distance places and things to do
Cons: No complaints
9.7 Excellent
Pros: Nice hotel with a great bar.
Cons: Sheets were a bit on the scratchy side
7.0 Good
Pros: Room was stellar. Clean and very comfy bed
Cons: Both places I tried for dinner were pricy w limited menus. I don't mind a limited menu if it's good but these were marginal at best. even asked for a recommendation on desert and got a crumbly brownie with rock hard ice cream. snack bar pizza sucks too
The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas. This is a smoke-free property.
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
Overall 8.9 Excellent
Based on 1,539 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Pros: Price
Excellent
10.0
Pros: Very nice room with very large bathroom, and a great city view.
Excellent
8.0
Pros: The decor was beautiful and the location provided easy access to the highway.
Okay
5.0
Pros: Not much at all
Good
7.9
Pros: The location was great. The staff were very friendly and willing to help with anything. I will definitely be staying here again the next time I visit Dallas!
Excellent
10.0
Pros: Vallet parking, nice staff. You had to have a key to use the elevator
Excellent
10.0
Pros: Everything was really great! Customer service was great, door greaters/valet was exceptional.
Good
7.0
Pros: The room sizes.
Excellent
8.0
Pros: I like the design and location of the hotel
Excellent
8.0
Pros: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.
Excellent
10.0
Pros: The staff was very attentive. The room was upscale and cozy.
Excellent
10.0
Pros: Restuarant was excellet, the hotel went out of their way to text you and ask if there was anything we would need ahead of our stay! Excellent Service!
Details
Reviews
Overall 8.9 Excellent
Based on 1,539 reviews
Bar
9.3
WiFi
9.2
Vibe
9.1
Location
9.1
Comfort
8.6
Room
8.6
Cleanliness
8.6
Service
8.3
Amenities
8.0
Breakfast
6.0
Bar
9.2
Vibe
9.0
Location
8.9
Cleanliness
8.7
Room
8.7
Comfort
8.4
Service
8.0
Breakfast
5.6
Bar
9.4
Location
9.3
Vibe
8.9
Comfort
8.8
Room
8.5
Service
8.5
Cleanliness
8.1
Breakfast
5.9
Location
9.1
Bar
9.1
Comfort
8.7
Cleanliness
8.6
Room
8.5
Service
8.2
Amenities
8.0
Value
6.9
Breakfast
5.9
Bar
9.4
Location
9.0
Cleanliness
8.8
Vibe
8.6
Room
8.5
Comfort
8.4
Service
8.1
Amenities
7.7
1.0 Poor
Pros: Price
Cons: Roaches, trash all under the bed, meth head outside his room high as a kite
10.0 Excellent
Pros: Very nice room with very large bathroom, and a great city view.
Cons:
8.0 Excellent
Pros: The decor was beautiful and the location provided easy access to the highway.
Cons: The upper levels were closed off. I believe it was for renovations though. Our windows looked directly into the buildings across from us, and I’m not sure the sun shades actually kept anyone from being able to see into our room.
5.0 Okay
Pros: Not much at all
Cons: The front desk was not very friendly at anytime in our stay. The tv did not work in our room but the maintenance man came and took care of it. He was probably the best part about our stay. Room service can in a take out bag. More of a 3 1/2¸
7.9 Good
Pros: The location was great. The staff were very friendly and willing to help with anything. I will definitely be staying here again the next time I visit Dallas!
Cons: Everything was great!
10.0 Excellent
Pros: Vallet parking, nice staff. You had to have a key to use the elevator
Cons: The shower only had half a door, no room service
10.0 Excellent
Pros: Everything was really great! Customer service was great, door greaters/valet was exceptional.
Cons:
7.0 Good
Pros: The room sizes.
Cons: The dated style of the rooms and corridors.
8.0 Excellent
Pros: I like the design and location of the hotel
Cons: There seemed to be a plumbing issue with the toilet and bathroom water
8.0 Excellent
Pros: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.
Cons: Based on pictures I was under the impression that there would be a business center, but there isn't. Showers look cool but leave huge puddles, poor housekeeper. Valet is $33. Also minor, but no drinking water in the room.
10.0 Excellent
Pros: The staff was very attentive. The room was upscale and cozy.
Cons: None
10.0 Excellent
Pros: Restuarant was excellet, the hotel went out of their way to text you and ask if there was anything we would need ahead of our stay! Excellent Service!
Cons: Could have bottled water in the room for coffee.
Enjoy an upscale hotel experience that echoes the diverse and dynamic spirit of Dallas at the new Cambria Hotel Downtown Dallas. Amenities include free WiFi, meeting space, a restaurant and bar, fitness center and indoor and outdoor pool. Guest rooms feature a refrigerator, premium bedding, flat-screen HDTV and work area. We offer stylish, modern accommodations in a historic downtown building near attractions including American Airlines Center, Dallas World Aquarium, Reunion Tower, Baylor University Medical Center and Deep Ellum. You can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel rooms with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds; we also proudly offer pet-friendly lodging. Ignite your senses with flavorful cuisine, creative fare and fine wines at our hotel restaurants and bars. Discover popular downtown Dallas area attractions near our pet-friendly hotel, including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in the downtown Dallas area with a refreshing swim in our rooftop pool or workout in our hotel gym. Immerse yourself in restorative comfort at the beautifully designed Westin Dallas Downtown.
Overall 8.7 Excellent
Based on 1,104 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Hotel is in an office building, but has the highest floors. Very nice and comfortable overall. Also very quiet given the holiday period. Gym was outstanding and pool was nice, although we did not have time to use on a one-night stay.
Excellent
10.0
Pros: The location and convenience of the facility.
Excellent
9.2
Pros: It’s location was close to the JFK Memorial where lots of tours left. I was able to walk there each morning without a problem.
Excellent
10.0
Pros: Location was great, you can walk to local restaurants, self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was good
Excellent
10.0
Pros: So nice!!!!
Good
6.0
Pros: front desk staff really nice and helpful
Excellent
9.0
Pros: Location! :-) I luv that this hotel is in walking distance of everything! I have a total replacement of the right hip and (says the surgeon) a need-to-be-replaced left knee. Was able to walk with no prob to DallasWorldAquarium and to dinner. Great!
Excellent
9.6
Pros: The location was perfect! We arrived by train to attend the OU/Texas football classic. The hotel was a short walk from Union station, and also convenient to transportation to the Cotton Bowl on game day. The restaurant at the hotel was wonderful!
Excellent
10.0
Pros: Nice
Good
7.0
Pros: The location was great and the bar area was in a good location.
Excellent
10.0
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Excellent
10.0
Pros: The helpful staff in all areas the room, the shower.
Details
Reviews
Overall 8.7 Excellent
Based on 1,104 reviews
Wellness
10.0
Location
9.1
Pool
8.6
Room
8.6
Service
8.0
Breakfast
5.4
Value
4.9
Location
8.8
Room
8.3
Service
7.7
Value
4.4
Cleanliness
8.5
Room
8.3
Service
8.3
Service
7.9
Room
7.8
Comfort
6.3
9.0 Excellent
Pros: Hotel is in an office building, but has the highest floors. Very nice and comfortable overall. Also very quiet given the holiday period. Gym was outstanding and pool was nice, although we did not have time to use on a one-night stay.
Cons: Location is great, but it is a little bit "corporate". Very good for a business conference hotel, but otherwise not a lot of special charm to the hotel. Really not much to complain about as it met the Westin standard well.
10.0 Excellent
Pros: The location and convenience of the facility.
Cons: Everything was wonderful!
9.2 Excellent
Pros: It’s location was close to the JFK Memorial where lots of tours left. I was able to walk there each morning without a problem.
Cons: The lack of information when a tornado warning was given. Guests from other countries need to be advised what’s happening.
10.0 Excellent
Pros: Location was great, you can walk to local restaurants, self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was good
Cons: Dont remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit rude directing ne to elevators. Elevators were extremely confusing and escalators didnt work, self parking was 24-28 on too of room price
10.0 Excellent
Pros: So nice!!!!
Cons:
6.0 Good
Pros: front desk staff really nice and helpful
Cons: so big and hard to get out of building, get a coffee, get lyft to understand where i was
9.0 Excellent
Pros: Location! :-) I luv that this hotel is in walking distance of everything! I have a total replacement of the right hip and (says the surgeon) a need-to-be-replaced left knee. Was able to walk with no prob to DallasWorldAquarium and to dinner. Great!
Cons: Nope
9.6 Excellent
Pros: The location was perfect! We arrived by train to attend the OU/Texas football classic. The hotel was a short walk from Union station, and also convenient to transportation to the Cotton Bowl on game day. The restaurant at the hotel was wonderful!
Cons: We didn’t have any concerns.
10.0 Excellent
Pros: Nice
Cons: No great hotel
7.0 Good
Pros: The location was great and the bar area was in a good location.
Cons: Check in was on the second floor with the escalators broken and not very good located signs to tell you to take the elevator. The valet check in was a nightmare coming off of a one-way street with several cars backed up and attendants were overwhelmed
10.0 Excellent
Pros: The front desk agent was great. She was friendly and helpful. The room was also clean and quiet.
Cons:
10.0 Excellent
Pros: The helpful staff in all areas the room, the shower.
Cons: The length of walking to parking. Poor directions in parking area
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel rooms with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds; we also proudly offer pet-friendly lodging. Ignite your senses with flavorful cuisine, creative fare and fine wines at our hotel restaurants and bars. Discover popular downtown Dallas area attractions near our pet-friendly hotel, including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in the downtown Dallas area with a refreshing swim in our rooftop pool or workout in our hotel gym. Immerse yourself in restorative comfort at the beautifully designed Westin Dallas Downtown.
Classic and modern elegance are juxtaposed at the chic uptown location of Le Méridien Dallas, The Stoneleigh. This historic 1923 Art Deco building is steps from businesses, museums, boutique shopping, cutting-edge cuisine and stimulating nightlife. Perle on Maple Restaurant serves innovative dishes that showcase inspiring cuisine with a distinctive Texas twist. Dallas meetings and events are hosted with flair in 6,000 square feet of Dorothy Draper-designed space. In each of our 176 guest rooms and suites, warm cinnabar and charcoal color palettes blend modern amenities with custom mahogany and marble-topped furniture. Bathrooms feature sleek black-and-white Calcutta marble flooring and chrome fixtures.
Overall 8.7 Excellent
Based on 627 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The hotel should be 5 star. My favorite hotel in uptown Dallas by far.
Excellent
9.2
Pros: Convenience and staff, efficient and friendly. Very nice room
Excellent
9.0
Excellent
10.0
Pros: Very helpful staff, loved the bikes available for riding, great area, walking distance to many amenities!
Good
6.3
Excellent
10.0
Pros: Historic hotel updated. The 11th floor is spectacular! They had warm cookies at check in. The bed was like a cloud. It is close to a lot of restaurants and activities.
Excellent
10.0
Pros: The room was lovely; spacious and updated.
Excellent
9.6
Pros: The front desk and all the staff are friendly and accommodating.
Good
7.0
Excellent
10.0
Pros: All was great for the price
Excellent
10.0
Pros: One of my fav hotels in Dallas! If you haven’t stayed, you must!
Excellent
10.0
Pros: The room and bathroom were fabulous!
Details
Reviews
Overall 8.7 Excellent
Based on 627 reviews
Location
8.9
Vibe
8.8
Food
8.8
Bar
8.3
Amenities
8.1
Breakfast
8.0
Room
7.7
Pool
7.2
Service
7.2
Value
2.8
Location
8.3
Room
7.3
Vibe
8.4
10.0 Excellent
Pros: The hotel should be 5 star. My favorite hotel in uptown Dallas by far.
Cons: The parking is extremely expensive.
9.2 Excellent
Pros: Convenience and staff, efficient and friendly. Very nice room
Cons: Airplane noise
9.0 Excellent
Pros:
Cons: Bar area needs to be larger and more staff
10.0 Excellent
Pros: Very helpful staff, loved the bikes available for riding, great area, walking distance to many amenities!
Cons:
6.3 Good
Pros:
Cons: Being charged separately for taxes on a separate credit card after being told on the phone that it was a credit.
10.0 Excellent
Pros: Historic hotel updated. The 11th floor is spectacular! They had warm cookies at check in. The bed was like a cloud. It is close to a lot of restaurants and activities.
Cons:
10.0 Excellent
Pros: The room was lovely; spacious and updated.
Cons: Hate paying for onsite parking when you really have no other choice.
9.6 Excellent
Pros: The front desk and all the staff are friendly and accommodating.
Cons: Coffee in the room
7.0 Good
Pros:
Cons: There was a fight when we arrived at the valet. Cover on the bed was ripped and had to be replaced and $31 for parking was a bit much. Probably would not stay here again.
10.0 Excellent
Pros: All was great for the price
Cons: Bartenders could have been a little more timely The thermostat only went down to 68 so it was hit in middle of the night
10.0 Excellent
Pros: One of my fav hotels in Dallas! If you haven’t stayed, you must!
Cons:
10.0 Excellent
Pros: The room and bathroom were fabulous!
Cons: The $33 overnight valet fee, no parking nearby.
Classic and modern elegance are juxtaposed at the chic uptown location of Le Méridien Dallas, The Stoneleigh. This historic 1923 Art Deco building is steps from businesses, museums, boutique shopping, cutting-edge cuisine and stimulating nightlife. Perle on Maple Restaurant serves innovative dishes that showcase inspiring cuisine with a distinctive Texas twist. Dallas meetings and events are hosted with flair in 6,000 square feet of Dorothy Draper-designed space. In each of our 176 guest rooms and suites, warm cinnabar and charcoal color palettes blend modern amenities with custom mahogany and marble-topped furniture. Bathrooms feature sleek black-and-white Calcutta marble flooring and chrome fixtures.
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
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Overall 8.6 Excellent
Based on 2,948 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
10.0
Pros: As a platinum elite member, I got early check-in and late checkout. Hotel staff was super accommodating from the beginning.
Mediocre
3.0
Pros: The view of downtown
Excellent
9.0
Pros: Staff at breakfast was very nice. Also loved the grilled grouper salad at Draft.
Okay
5.0
Pros: The staff were nice, quick check in.
Excellent
10.0
Pros: Excellent service and attention to our needs even with a huge event happening
Excellent
10.0
Excellent
9.2
Pros: Staff were very nice and everything was clean
Excellent
10.0
Pros: Location great for me had an early appointment. Very quiet room to eliminate outside noise.
Excellent
10.0
Pros: Great location, nice room, and friendly staff
Excellent
9.0
Pros: The VIEW was one of the best views I’ve seen of downtown in my life!
Excellent
10.0
Pros: Location
Good
6.0
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 2,948 reviews
Wellness
9.2
Service
8.8
Location
8.3
Room
7.6
Bar
7.1
Breakfast
7.0
Amenities
6.3
WiFi
5.8
Value
4.8
Service
9.0
Location
8.2
Room
7.0
Comfort
6.6
Service
8.4
Location
8.1
Cleanliness
7.9
Room
6.9
Room
7.3
Comfort
7.0
Service
9.0
Room
7.2
10.0 Excellent
Pros: As a platinum elite member, I got early check-in and late checkout. Hotel staff was super accommodating from the beginning.
Cons:
3.0 Mediocre
Pros: The view of downtown
Cons: The room reeked of cigarettes but old cigarettes. The coffee in the room was not drinkable. Parking downtown is not ideal, and is over priced.
9.0 Excellent
Pros: Staff at breakfast was very nice. Also loved the grilled grouper salad at Draft.
Cons: No
5.0 Okay
Pros: The staff were nice, quick check in.
Cons: Door wouldn't close to our rest room and they could not fix nor change our room. Also, the night stand table had an outlet in it for alarm clock and the power did not work. Again, they couldn't fix it.
10.0 Excellent
Pros: Excellent service and attention to our needs even with a huge event happening
Cons: Nothing
10.0 Excellent
Pros:
Cons: There was a charge for perking.
9.2 Excellent
Pros: Staff were very nice and everything was clean
Cons:
10.0 Excellent
Pros: Location great for me had an early appointment. Very quiet room to eliminate outside noise.
Cons: Na
10.0 Excellent
Pros: Great location, nice room, and friendly staff
Cons:
9.0 Excellent
Pros: The VIEW was one of the best views I’ve seen of downtown in my life!
Cons: They overbooked valet so we had to park in the parking garage across the street which was $25.
10.0 Excellent
Pros: Location
Cons:
6.0 Good
Pros: Location
Cons: Room was small and not very clean (ie. grape found on the floor and hairs on the bathroom floor). King size bed did not have a fitted sheet on it, only a flat sheet, which grossed me out.
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations. We're nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood. Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart - from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Refreshed dining options include Draft Sports Bar & Lounge, which offers 12 beers on tap and the day's big games. You can also enjoy breakfast, lunch or dinner at Open Palette, Illy coffee at Moka Pot, a cocktail at The Parlor or an on-the-go snack from our marketplace. Meetings and events are meaningful occasions in our versatile venue spaces, which have been totally transformed and include four magnificent ballrooms. If you want to explore, our hotel places the energy of downtown Dallas right at your fingertips. We can't wait to welcome you to Sheraton Dallas Hotel.
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Overall 8.6 Excellent
Based on 1,936 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.5
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Excellent
8.0
Pros: The environment.
Mediocre
3.8
Pros: It was in a great location.
Excellent
9.2
Pros: Beautiful rooftop bar Spacious suite Attentive staff
Good
7.0
Pros: Fun hotel, lots of restaurant and bar options, good location--very walkable to a lot of downtown/uptown destinations.
Excellent
9.7
Good
7.0
Pros: The bar and restaurant
Excellent
10.0
Pros: The bed was extra comfy! We loved all 3 bars lol and the restaurants. We love the 50's mid century style.
Details
Reviews
Overall 8.6 Excellent
Based on 1,936 reviews
Vibe
9.5
Bar
8.9
Food
8.5
Location
8.5
WiFi
8.1
Room
7.7
Pool
7.3
Breakfast
7.3
Service
6.9
Value
4.2
Food
8.7
Comfort
7.4
Room
7.2
Cleanliness
6.6
Service
6.6
Amenities
7.4
Room
6.9
Service
6.9
Service
6.8
Room
6.4
8.5 Excellent
Pros: The hotel is beautiful, high tech, secure, and has several dining options.
Cons: The amenities are not easily accessed, the rooftop garden and bar are quite crowded, and the tech in the rooms can be a bit glitchy.
8.0 Excellent
Pros: The environment.
Cons: We were scheduled for check-in at 3 pm, but the room was not ready until after 5.
3.8 Mediocre
Pros: It was in a great location.
Cons: My sheets felt as if there was sand in the bed. The staff was not helpful when we asked questions about the area. We read the room service book and planned to order after a concert first they would not answer the phone then they closed 45 minutes before time listed. We asked for other options and they were rude and no help. The next morning we called down to ask for a 30 minute late check out and they told me they were not accepting any late check outs. This hotel was expensive and a beautiful facility yet I can never stay there again!!! !!Sad!!!
9.2 Excellent
Pros: Beautiful rooftop bar Spacious suite Attentive staff
Cons:
7.0 Good
Pros: Fun hotel, lots of restaurant and bar options, good location--very walkable to a lot of downtown/uptown destinations.
Cons: Room was a little small and awkwardly laid-out. The "view" room I paid extra for had a view mainly of a parking garage.
9.7 Excellent
Pros:
Cons: Valet Parking was embarrassingly slow
7.0 Good
Pros: The bar and restaurant
Cons: Staff wasn’t so friendly upon check in, the pictures for the room I requested in the site are incorrect and I was not given the room booked, High security at the elevators, someone was smoking on the 4th floor and it was strongly smelled in the hallway and trying to enjoy the speakeasy but it was crowded and extremely loud
10.0 Excellent
Pros: The bed was extra comfy! We loved all 3 bars lol and the restaurants. We love the 50's mid century style.
Cons: N/A
Welcome to The Statler, Curio Collection by Hilton – the iconic downtown Dallas experience. This resilient 19-story landmark opened in 1956 and established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of downtown Dallas. Our elegant rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Select a corporate suite for extra space with a separate living area and great views or spoil yourself with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft; you will find your perfect venue at The Statler. The Grand Ballroom accommodates 889 guests seated and 1,650 standing.
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Overall 8.6 Excellent
Based on 1,655 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The room was very clean and the bed was comfortable. I thought the hotel was was very cute.
Okay
5.0
Pros: The location was great.
Excellent
10.0
Pros: Great location, clean rooms and friendly staff. Didn’t try to the bar or breakfast but everyone else seemed to enjoy it.
Good
7.0
Pros: Staff very friendly. Room clean. Bed comfortable.
Okay
5.0
Okay
5.0
Pros: Friendly staff.
Poor
1.0
Pros: Hotel itself was well appointed and comfortable. Good location for a downtown Dallas event.
Excellent
8.8
Pros: New beds were fantastic for a great night’s sleep, central enough to walk to downtown locations including America Airlines Center for the ice hockey & the Sixth Floor Museum, close enough to the DART station to travel to outer areas in need (we went to Northoark Center for shopping). Hot tea option, along with coffee, in room was a nice touch.
Excellent
8.3
Excellent
9.0
Pros: Clean room and friendly staff.
Excellent
9.0
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Excellent
8.0
Pros: Bed was super comfortable, the panini and sweet potatoes were amazing.
Details
Reviews
Overall 8.6 Excellent
Based on 1,655 reviews
WiFi
10.0
Bar
9.1
Location
9.1
Service
9.0
Vibe
8.9
Breakfast
8.4
Room
7.2
Value
6.9
Comfort
5.1
Service
8.8
Location
8.7
Vibe
8.6
Value
6.5
Room
6.0
Comfort
4.8
Location
9.3
Service
9.3
Food
7.8
Room
6.5
Comfort
4.9
Location
9.3
Service
8.9
Vibe
8.8
Breakfast
8.6
Food
8.1
Amenities
7.3
Value
7.1
Room
6.9
Service
9.1
Room
6.1
9.0 Excellent
Pros: The room was very clean and the bed was comfortable. I thought the hotel was was very cute.
Cons:
5.0 Okay
Pros: The location was great.
Cons: The staff was not friendly or helpful. As someone who works in hospitality as well I was very shocked. I would not recommend this hotel because of the staff.
10.0 Excellent
Pros: Great location, clean rooms and friendly staff. Didn’t try to the bar or breakfast but everyone else seemed to enjoy it.
Cons:
7.0 Good
Pros: Staff very friendly. Room clean. Bed comfortable.
Cons: The renovation on the room from whatever it was was poorly done. Closet in the bathroom. Joining room access door. (Covered by side table) allowed sound from other room. Could hear conversations, tv, and even sneezing. Weird pipe sticking out of shower ceiling.
5.0 Okay
Pros:
Cons: Awful service and the room was not clean
5.0 Okay
Pros: Friendly staff.
Cons: $--- Way too expensive for a simple room with no view but the wall and no breakfast included. Ludacris!
1.0 Poor
Pros: Hotel itself was well appointed and comfortable. Good location for a downtown Dallas event.
Cons: The front desk employee was the most unprofessional, incompetent and rude employee I’ve ever come across. He needs to be terminated or sent for extensive customer service training.
8.8 Excellent
Pros: New beds were fantastic for a great night’s sleep, central enough to walk to downtown locations including America Airlines Center for the ice hockey & the Sixth Floor Museum, close enough to the DART station to travel to outer areas in need (we went to Northoark Center for shopping). Hot tea option, along with coffee, in room was a nice touch.
Cons: No real complaints, there are hotels a little closer to the main part of downtown but only by a block or two
8.3 Excellent
Pros:
Cons: Did not see morning coffee setup?
9.0 Excellent
Pros: Clean room and friendly staff.
Cons: Price per parking in the garage was too high. It clearly states $14, but when you pay its $19.
9.0 Excellent
Pros: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.
Cons: The bathrooms are very small which so if you have two people getting ready at the same time its a bitt difficult. We also tried to use the hotel shuttle twice - supposed to go anywhere within a 3 mile radius - but never had any luck
8.0 Excellent
Pros: Bed was super comfortable, the panini and sweet potatoes were amazing.
Cons: breakfast potatoes weren’t fresh.
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
Overall 8.6 Excellent
Based on 1,108 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Breakfast was great lots of choices
Good
7.9
Pros: The staff was great !
Mediocre
3.0
Pros: The night shift front desk lady was helpful.
Excellent
8.0
Pros: awesome breakfast; awesome staff; great location; very nice room
Excellent
10.0
Pros: Everything was great
Excellent
10.0
Pros: The breakfast was way beyond just your normal breakfast great quality. Eggs didn’t taste like powder and the waffles had a flavor... the beds were very comfortable!
Good
7.0
Pros: Location.....close to reunion tower, JFK memorial park and so on. Free breakfast not bad for 3 stars hotel.
Excellent
8.0
Pros: The location of the place is spectacular. SO MUCH WAS ACCESSIBLE ON FOOT. With the food and culture offerings nearby, not a single rideshare was needed. The staff was very polite, and their valet service is also exceptional. Be sure to take advantage of it because it is an added, maybe required, charge to your stay. Very close to great food, museums and history monuments. This is a great location especially if you're just needing a place to rest after a concert.
Good
7.1
Pros: Location & room size only the very good things
Excellent
8.0
Pros: Breakfast, pool though small
Excellent
8.0
Pros: Friendly staff, good breakfast, clean rooms, comfortable bed.
Excellent
8.0
Pros: The location is excellent. The facilities are very good, the staff was helpful and pleasant. The price was right.
Details
Reviews
Overall 8.6 Excellent
Based on 1,108 reviews
Service
9.2
Breakfast
8.8
Location
8.6
Room
7.6
Wellness
3.8
Pool
3.5
Service
9.1
Location
9.0
Breakfast
8.7
Room
6.7
Service
9.3
Location
8.3
Room
6.9
Comfort
6.4
Service
9.3
Service
9.3
Location
8.8
Room
6.0
9.0 Excellent
Pros: Breakfast was great lots of choices
Cons: Nicer furniture
7.9 Good
Pros: The staff was great !
Cons: Noise factor
3.0 Mediocre
Pros: The night shift front desk lady was helpful.
Cons: The bed was dirty with people's hair and some sort of seeds. There was trash in the fridge and a roach in one of the drawers. The price wasn't worth the experience.
8.0 Excellent
Pros: awesome breakfast; awesome staff; great location; very nice room
Cons: cleanliness of the bathroom - definitely wasn't up to excellent standards such that I would recommend your hotel to a friend, but it was good enough such that I would stay there again
10.0 Excellent
Pros: Everything was great
Cons: Everything was great
10.0 Excellent
Pros: The breakfast was way beyond just your normal breakfast great quality. Eggs didn’t taste like powder and the waffles had a flavor... the beds were very comfortable!
Cons: The parking lot across the street was broken and we couldn’t register our car. So we had to pay 75.00 for two nights to valet besides tips so about 90.00. I was worried if we used parking lot our car could’ve been towed or I would’ve received a hefty ticket.. so we paid the valet.
7.0 Good
Pros: Location.....close to reunion tower, JFK memorial park and so on. Free breakfast not bad for 3 stars hotel.
Cons: The hotel has been renovated, but still has plumbing issues, and still you can find out dated room. Valet parking is about 40 per night.
8.0 Excellent
Pros: The location of the place is spectacular. SO MUCH WAS ACCESSIBLE ON FOOT. With the food and culture offerings nearby, not a single rideshare was needed. The staff was very polite, and their valet service is also exceptional. Be sure to take advantage of it because it is an added, maybe required, charge to your stay. Very close to great food, museums and history monuments. This is a great location especially if you're just needing a place to rest after a concert.
Cons:
7.1 Good
Pros: Location & room size only the very good things
Cons: The room is uncomfortable. I have never been able to sleep because of the sound of the toilet because anyone in the neighboring rooms uses the toilet. You hear the sound of water in your room, and anyone on the upper floor uses the toilet. The hotel is uncomfortable and I have told the staff about the problem and unfortunately the only solution is to go and book in any other hotel if you do not like this hotel first and last time i booked at this hotel
8.0 Excellent
Pros: Breakfast, pool though small
Cons: I wish there was a trolley or shuttle service
8.0 Excellent
Pros: Friendly staff, good breakfast, clean rooms, comfortable bed.
Cons: Could hear some street noise from the room. It did not wake me up but could be an issue for a light sleeper. I wish parking was included in the price
8.0 Excellent
Pros: The location is excellent. The facilities are very good, the staff was helpful and pleasant. The price was right.
Cons: I don't like that the windows in the room don't open. The breakfast was good, except the scrambled eggs were not very good. They tasted like powdered eggs.
Settle into unrivaled comfort during your stay at SpringHill Suites Dallas Downtown/West End. Located in the heart of the West End Historic District, our hotel offers a prime location surrounded by destinations such as American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center and Dallas World Aquarium. After exploring this vibrant area, unwind in our spacious hotel suites. Start your morning the right way at our free breakfast buffet, serving a delicious array of healthy and hearty options. Visit our Market to stock up on snacks and beverages any time of day or night. With access to our 24-hour fitness center and outdoor pool, you'll never have to press pause on your wellness routine. If business brings you to Texas, reserve our intimate event venue for an innovative brainstorming session with your colleagues. The thoughtful amenities and cozy accommodations at SpringHill Suites Dallas Downtown/West End will propel your travels.
Fairmont Dallas is ideally located in the heart of the downtown Dallas Arts District, surrounded by an array of fine-dining restaurants, shopping, arts and entertainment. Combining the elegance of classic hospitality with an authentic Texan flair, this iconic luxury hotel is located a few blocks from the Central Business District, less than one mile from the world-famous Sixth Floor Museum at Dealey Plaza, walking distance from the American Airlines Center and has easy access to Deep Ellum nightlife.
Overall 8.5 Excellent
Based on 6,566 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
7.0
Pros: Vicinity of attractions
Mediocre
3.0
Pros: Starbucks
Good
7.0
Pros: The staff were friendly and helpful.
Excellent
10.0
Pros: Lovely hotel! All the amenaties in a great central location.
Excellent
10.0
Pros: Comfortable beds, staff allowed us a late checkout, location, free WiFi
Excellent
10.0
Pros: Nice staff, very friendly and helpful. Within walking distance to many places...restaurants, sites, etc.
Good
6.0
Pros: Liked the room.
Excellent
10.0
Excellent
9.6
Pros: Clean and good location.. connected rooms available too
Excellent
10.0
Pros: The staff are incredible and make you feel like you are their one and only focus. Friendly, while providing excellent service. No issues at all on this wonderful visit. If possible, we will make this an annual trip. Very close to Arts District in downtown Dallas.
Excellent
10.0
Pros: location
Excellent
10.0
Pros: The customer service received once I informed them my sheets were dirty. They made sure it was fixed fast and that I had a great remaining stay.
Details
Reviews
Overall 8.5 Excellent
Based on 6,566 reviews
Location
8.8
Service
8.6
Pool
7.7
Breakfast
7.1
Room
7.1
Bar
6.7
Food
6.5
Comfort
6.1
WiFi
6.1
Value
4.8
Service
8.4
Location
8.3
Breakfast
6.8
Room
6.7
Bar
6.4
Wellness
5.7
Food
5.7
Comfort
5.5
WiFi
5.4
Value
4.4
Service
8.8
Location
8.8
Breakfast
7.5
Room
7.5
Bar
7.1
Comfort
6.3
WiFi
4.0
Service
8.7
Location
8.7
Breakfast
7.1
Food
6.7
Bar
6.7
Room
6.2
Comfort
5.5
Value
4.3
WiFi
3.9
Location
8.9
Service
8.7
Pool
7.8
Vibe
7.2
Room
6.9
Food
6.2
7.0 Good
Pros: Vicinity of attractions
Cons: Valet parking only other than paid garages far away.
3.0 Mediocre
Pros: Starbucks
Cons: Room wasn’t clean not worth that kind of money. Toilet leaked water. Food In room had been opened
7.0 Good
Pros: The staff were friendly and helpful.
Cons: It's outdated. It could use updated rooms. The bedding was stuffy and not very soft. The shower head was breaking. At least the tv offered connection to Netflix, but it wasn't working for us.
10.0 Excellent
Pros: Lovely hotel! All the amenaties in a great central location.
Cons: Everything for our stay was great.
10.0 Excellent
Pros: Comfortable beds, staff allowed us a late checkout, location, free WiFi
Cons: Valet staff was a little rude
10.0 Excellent
Pros: Nice staff, very friendly and helpful. Within walking distance to many places...restaurants, sites, etc.
Cons:
6.0 Good
Pros: Liked the room.
Cons: Expected additional bed was not available. Wifi was initially an additional expense though it was supposed to be free. No mention was made of the excessive parking fee.
10.0 Excellent
Pros:
Cons: They took about 3 hours to confirm our reservation
9.6 Excellent
Pros: Clean and good location.. connected rooms available too
Cons: They charge u for everything, even emptying the mini bar there is charge and internet is not complimentary.
10.0 Excellent
Pros: The staff are incredible and make you feel like you are their one and only focus. Friendly, while providing excellent service. No issues at all on this wonderful visit. If possible, we will make this an annual trip. Very close to Arts District in downtown Dallas.
Cons:
10.0 Excellent
Pros: location
Cons: Wifi was not free it's
10.0 Excellent
Pros: The customer service received once I informed them my sheets were dirty. They made sure it was fixed fast and that I had a great remaining stay.
Cons: Everything was great!
Fairmont Dallas is ideally located in the heart of the downtown Dallas Arts District, surrounded by an array of fine-dining restaurants, shopping, arts and entertainment. Combining the elegance of classic hospitality with an authentic Texan flair, this iconic luxury hotel is located a few blocks from the Central Business District, less than one mile from the world-famous Sixth Floor Museum at Dealey Plaza, walking distance from the American Airlines Center and has easy access to Deep Ellum nightlife.
Hyatt House Dallas-Uptown is an up-scale, all suites hotel that features studio, one bedroom and two bedroom, two bath suites. Each suite has a spacious living and work area, as well as a fully equipped kitchen. Each bedroom has it's own private bath, TV and phone line with voicemail. Comp high speed internet access is provided. Also included are a comp breakfast buffet, on site bar and grill and a 24 hour sundries shop.
Overall 8.5 Excellent
Based on 1,223 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: Location to our events
Poor
1.0
Pros: First time in Hyatt House, but long time Hyatt customer, definitely a marked difference between Place vs House if this one is representative (opt for the better Place one). Solid minimal breakfast, ok sized room.
Excellent
10.0
Pros: Breakfast, location, parking! Everything perfect
Excellent
10.0
Pros: Great price and location!
Excellent
10.0
Pros: Loved everything especially the view
Excellent
8.0
Pros: The breakfast was totally amazing!
Excellent
10.0
Pros: Location, room size and decor, fridge, microwave , stove, dishes, breakfast.
Excellent
10.0
Pros: Location was center to many things or short Uber ride for what we were doing.
Excellent
8.0
Pros: Nice living and small kitchen areas. Great closet. Would be great for an extended stay.
Good
7.0
Pros: The location of this hotel was great for events at American Airlines. The breakfast was top notch with free omelets and other offerings available.
Excellent
10.0
Pros: Close to downtown attractions but in a neighborhood with a park nearby. Great for family or group. Tasty coffee and cook-to-order omlette breakfast. Parking on your room level was convenient.
Excellent
10.0
Pros: Hamburger was great
Details
Reviews
Overall 8.5 Excellent
Based on 1,223 reviews
Breakfast
9.2
Service
8.9
Food
8.4
Location
8.4
Room
7.6
WiFi
7.1
Breakfast
9.1
Service
9.0
Food
8.7
Location
8.1
Room
6.7
Pool
5.8
Breakfast
9.4
Service
8.8
Location
8.4
Room
7.5
Comfort
6.6
Service
8.7
Location
8.3
Room
6.7
Cleanliness
6.7
Comfort
6.5
Breakfast
9.4
Service
9.1
Location
8.6
Room
7.3
Comfort
6.6
1.0 Poor
Pros: Location to our events
Cons: Room was not as described. Asked to change and they did not paid more than I did for the other room I reserved for my brother and was a much poorer quality. I checked in and was told someone would get back toVery disappointed and Had to pay to self park
1.0 Poor
Pros: First time in Hyatt House, but long time Hyatt customer, definitely a marked difference between Place vs House if this one is representative (opt for the better Place one). Solid minimal breakfast, ok sized room.
Cons: Cockroaches, jetlagged woke up at 3 am to find them in the room, really representative ones too, thumb sized for good measure. The building next door was condemned and since they began tearing it down the Hyatt has had a cockroach problem (as per reception staff). Stay away until they fix that, apparently there have been multiple reports, I left that morning and switched to the Fairmont nearby.
10.0 Excellent
Pros: Breakfast, location, parking! Everything perfect
Cons:
10.0 Excellent
Pros: Great price and location!
Cons: Loved it
10.0 Excellent
Pros: Loved everything especially the view
Cons:
8.0 Excellent
Pros: The breakfast was totally amazing!
Cons: No umbrellas for guests when a downpour suddenly come out.
10.0 Excellent
Pros: Location, room size and decor, fridge, microwave , stove, dishes, breakfast.
Cons: Dinner ordered from the bar was just ok and not cheap.
10.0 Excellent
Pros: Location was center to many things or short Uber ride for what we were doing.
Cons:
8.0 Excellent
Pros: Nice living and small kitchen areas. Great closet. Would be great for an extended stay.
Cons:
7.0 Good
Pros: The location of this hotel was great for events at American Airlines. The breakfast was top notch with free omelets and other offerings available.
Cons: The noise from the street out front was extremely loud. The windows had almost no noise blocking at all. Even with two noise apps at night going on mine and my husbands phone we were woken up several times during the night due to traffic.
10.0 Excellent
Pros: Close to downtown attractions but in a neighborhood with a park nearby. Great for family or group. Tasty coffee and cook-to-order omlette breakfast. Parking on your room level was convenient.
Cons:
10.0 Excellent
Pros: Hamburger was great
Cons:
Hyatt House Dallas-Uptown is an up-scale, all suites hotel that features studio, one bedroom and two bedroom, two bath suites. Each suite has a spacious living and work area, as well as a fully equipped kitchen. Each bedroom has it's own private bath, TV and phone line with voicemail. Comp high speed internet access is provided. Also included are a comp breakfast buffet, on site bar and grill and a 24 hour sundries shop.
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Overall 8.5 Excellent
Based on 1,135 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.0
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Okay
4.6
Okay
4.0
Pros: Location
Excellent
8.0
Okay
5.0
Pros: Location
Excellent
9.0
Excellent
10.0
Pros: Location is perfect - next door to American Airlines Center and short walking distance to Perot Museum, Dallas Museum of Art, and many other downtown Dallas places.
Excellent
10.0
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Excellent
10.0
Pros: Loved it, but was surprised that at the cost of the room I still had to pay for parking.
Good
7.0
Pros: Great atmosphete
Excellent
9.6
Pros: Great location! Walk to American Airlines Center. Bar staff and valet were very friendly!
Excellent
9.0
Pros: breakfast
Details
Reviews
Overall 8.5 Excellent
Based on 1,135 reviews
Location
8.9
Bar
8.3
Service
8.2
Pool
8.1
Breakfast
7.0
Room
6.9
Food
6.2
Cleanliness
6.0
Comfort
5.7
WiFi
4.9
Value
4.4
Location
8.8
Service
8.5
Room
6.5
Value
4.4
Location
9.1
Service
8.5
Room
6.1
Room
6.0
6.0 Good
Pros: That it was right across the street from WFAA station. Very nice hotel there were just couple of room issues for me.
Cons: 1. Very surprised to see the bathroom was open and door was a curtain with a bed basically right behind sick and bathtub??? 2. No coffee maker in room. Nice having coffee downstairs but I prefer to relax and have 1-2 cups before coming down.
4.6 Okay
Pros:
Cons: Does not look like any W I have been at around the world..kind of shabby and not taken care of well Overpriced for the value you get
4.0 Okay
Pros: Location
Cons: Rooms were 3,5 star at best. Bathroom was weird with a curtain to the bedroom. The hallway smelled like a smoking floor. I was expecting much better from the rooms. Overpriced
8.0 Excellent
Pros:
Cons: Paying for wifi and computer services when rooms are already 800.00 for 2 nights. More should be made available for guest without making money
5.0 Okay
Pros: Location
Cons: Paid 34 dollars for burger and fries for room service. Shower would not regulate temperature properly. It would get super hot... then cold...
9.0 Excellent
Pros:
Cons: Air conditioner in the room didnt seem to work as well as it should. We had it turned down to 65 degrees the whole weekend. The thermostat showed that the room never got below 68 degrees, but it felt hotter.
10.0 Excellent
Pros: Location is perfect - next door to American Airlines Center and short walking distance to Perot Museum, Dallas Museum of Art, and many other downtown Dallas places.
Cons: For the room price I was surprised free wifi was not included. Nearly every other comparable hotel I checked nearby included wifi. Definitely a would be nice.
10.0 Excellent
Pros: I love the fact that it is so close to the American Airlines Center. It's literally next door. And it's in a great location so many things are near by like the 6th Floor Museum, JFK memorial and Reunion Tower.
Cons: The walls are a bit thin. You can hear people walking down the hall. But really can't complain. It's like if you ever live in an apartment you know the echoing effect it can have in hallways.
10.0 Excellent
Pros: Loved it, but was surprised that at the cost of the room I still had to pay for parking.
Cons:
7.0 Good
Pros: Great atmosphete
Cons: Valet staff not very ateentice
9.6 Excellent
Pros: Great location! Walk to American Airlines Center. Bar staff and valet were very friendly!
Cons: $35 bar charge for one kind bar. Wow!
9.0 Excellent
Pros: breakfast
Cons: no Coffee in room
Here at W Dallas - Victory, we keep things big and bold. Stay with us near the sports action at the American Airlines Center. See what's new and next in Victory Park, filled with restaurants and shops, head over to the museums in the West End or catch a live concert at the House of Blues. After a day in Dallas, get in your workout at our 24/7 FIT gym or make a splash on the WET® deck. Need a quick bite? We have you covered. Our gastropub Cook Hall serves comfort food and local brews, while The Living Room Bar is the perfect spot to hang out in Victory Park after hours. Take weddings to new heights at Altitude or host the party of the season in our contemporary Great Room. Spectacular views of downtown await in most rooms and suites, all of which boast signature W beds, internet TVs and Bliss bath products. The Extreme Wow Suite includes a furnished terrace for a little extra touch of luxury. Need anything else? We're on it. Whatever/Whenever®.
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
Overall 8.4 Excellent
Based on 2,094 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything!! I've never experienced such great service each day with cleaning the room when I was out. Every day coming back felt like a brand new room again! Location is amazing too!
Excellent
8.0
Excellent
9.6
Pros: Location staff
Good
7.0
Pros: Fancy hotel from the ‘80s
Excellent
9.0
Pros: The breakfast was served quickly and the serving staff was friendly and attentive.
Excellent
8.0
Pros: Cute hotel
Good
7.0
Pros: The hotel staff was excellent. We were greeted by a very nice young lady who made some recommendations about the area; she was very helpful. Staying at the Magnolia was a last minute decision that worked out well. Great place to stay for the price.
Excellent
10.0
Pros: History of the building.. location and also helpfulness of staff
Excellent
9.0
Pros: Convenient location. Tasty food. Quick check in and check out.
Excellent
10.0
Pros: Great historical building
Excellent
10.0
Pros: This was a beautiful hotel. Another couple was with us and we each were given a suite room. It was above and beyond our expectations.
Excellent
10.0
Pros: Location was great!
Details
Reviews
Overall 8.4 Excellent
Based on 2,094 reviews
WiFi
10.0
Location
8.9
Food
8.8
Service
7.9
Room
7.4
Value
7.1
Comfort
6.9
Breakfast
6.6
Food
8.7
Location
8.7
Service
7.2
Value
6.8
Room
6.8
Comfort
6.7
Breakfast
6.4
Food
9.0
Location
8.9
Service
8.1
Cleanliness
7.0
Room
6.5
Vibe
6.5
Comfort
6.4
Service
7.5
Service
7.8
10.0 Excellent
Pros: Everything!! I've never experienced such great service each day with cleaning the room when I was out. Every day coming back felt like a brand new room again! Location is amazing too!
Cons:
8.0 Excellent
Pros:
Cons: $39 parking fee, drafty room and lots of noise from outside
9.6 Excellent
Pros: Location staff
Cons: Maybe the menu could be more wide
7.0 Good
Pros: Fancy hotel from the ‘80s
Cons: Breakfast extremely poor as well as the service.
9.0 Excellent
Pros: The breakfast was served quickly and the serving staff was friendly and attentive.
Cons: The breakfast was ok. I found there weren't very many options. The pricing was higher than expected as well.
8.0 Excellent
Pros: Cute hotel
Cons:
7.0 Good
Pros: The hotel staff was excellent. We were greeted by a very nice young lady who made some recommendations about the area; she was very helpful. Staying at the Magnolia was a last minute decision that worked out well. Great place to stay for the price.
Cons: The decor was a bit dated. The place could use a little sprucing up. Definitely showed signs of aging.
10.0 Excellent
Pros: History of the building.. location and also helpfulness of staff
Cons:
9.0 Excellent
Pros: Convenient location. Tasty food. Quick check in and check out.
Cons:
10.0 Excellent
Pros: Great historical building
Cons:
10.0 Excellent
Pros: This was a beautiful hotel. Another couple was with us and we each were given a suite room. It was above and beyond our expectations.
Cons:
10.0 Excellent
Pros: Location was great!
Cons: Have to pay for parking.
Pegasus, the Flying Red Horse, shines brightly as the icon of Dallas, Texas from atop the downtown Dallas boutique hotel located in the Magnolia Petroleum Company Building, one of the city's most revered structures. Built in 1922, this 400-foot high, 29-story building was the first high rise in the United States to have air conditioning and the city's first skyscraper.
With 76 art-infused suites and guestrooms, CANVAS Hotel Dallas offers an authentic-yet-unconventional Lone Star State adventure. As a blank slate for guests to create their own experiences, the rooms, suites, lobby area, and F&B outlets have been renovated and reimagined.
With fresh interior design, décor and artistic elements directed by Dallas-based Studio 11 Design, CANVAS paints a fresh perspective of its original building, a structure integral to the history of South Dallas that is almost a century old, that has been well-preserved, refurbished and now LEED certified.
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Overall 8.1 Excellent
Based on 2,824 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
9.0
Pros: Love the industrial modern look of the hotel. Close to all the attractions but not in the heart of it. Parking is free which is a big plus. The noon check out is great. Pool and rooftop views are amazing.
Okay
5.1
Good
6.0
Pros: Loved the modern industrial feel & the art work.
Okay
5.0
Pros: Room was nice.
Excellent
10.0
Pros: Neat layout and friendly staff. Great rooms. Spacious and well designed
Excellent
10.0
Pros: High Celings and funky decor
Excellent
10.0
Pros: Probably one of my top two hotels in Dallas. Boy can’t beat that view!!
Poor
1.0
Pros: Nothing
Good
7.5
Pros: The rooftop pool.
Excellent
10.0
Pros: Love the friendly staff and clean and vibrant rooms and the location was excellent.
Excellent
10.0
Pros: It was an unexpected stay due to missing our connection flight. They made our stay enjoyable and were extremely accommodating. It was a beautiful room and the customer service was top notch
Okay
4.0
Pros: Location was great and it had a cool vibe, the style was top notch and the room was very cool looking.
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Details
Reviews
Overall 8.1 Excellent
Based on 2,824 reviews
Location
8.5
Service
7.6
Room
7.2
Bar
7.1
Pool
6.8
Breakfast
5.7
Comfort
5.6
Cleanliness
5.4
Value
4.8
Wellness
3.6
WiFi
2.6
Vibe
8.9
Location
8.7
Service
7.8
Bar
6.9
Amenities
6.6
Room
5.9
Comfort
5.6
Breakfast
5.5
Cleanliness
5.0
Value
4.4
Wellness
3.8
WiFi
2.2
Location
8.6
Service
7.6
Room
7.0
Pool
6.7
Bar
6.7
Breakfast
5.4
Cleanliness
5.3
Value
5.2
Comfort
4.8
WiFi
1.1
Vibe
8.7
Location
8.7
Amenities
7.8
Service
7.2
Bar
7.0
Pool
6.9
Room
6.9
Comfort
5.7
Cleanliness
5.6
Value
5.2
Vibe
8.3
Location
8.1
Service
7.4
Room
6.3
Comfort
5.9
9.0 Excellent
Pros: Love the industrial modern look of the hotel. Close to all the attractions but not in the heart of it. Parking is free which is a big plus. The noon check out is great. Pool and rooftop views are amazing.
Cons: The only complaint is you can hear everything in the hallways.
5.1 Okay
Pros:
Cons: Service was terrible! Ordered two salads from menu and it took well over 30 minutes to finally get the order! Once order arrived, food was very salty and not prepared well.
6.0 Good
Pros: Loved the modern industrial feel & the art work.
Cons: After booking a king and noting that i specifically wanted a king and if possible a bathtub. We still ended up in a double with a shower.
5.0 Okay
Pros: Room was nice.
Cons: Everything was closed at hotel on thanksgiving and it wasn't in downtown near anything. Everything was closed near the hotel.
10.0 Excellent
Pros: Neat layout and friendly staff. Great rooms. Spacious and well designed
Cons:
10.0 Excellent
Pros: High Celings and funky decor
Cons: Shower not clean enough
10.0 Excellent
Pros: Probably one of my top two hotels in Dallas. Boy can’t beat that view!!
Cons:
1.0 Poor
Pros: Nothing
Cons:
7.5 Good
Pros: The rooftop pool.
Cons: Since it was a holiday weekend, there were a lot of people so the pool was crowded.
10.0 Excellent
Pros: Love the friendly staff and clean and vibrant rooms and the location was excellent.
Cons:
10.0 Excellent
Pros: It was an unexpected stay due to missing our connection flight. They made our stay enjoyable and were extremely accommodating. It was a beautiful room and the customer service was top notch
Cons:
4.0 Okay
Pros: Location was great and it had a cool vibe, the style was top notch and the room was very cool looking.
Cons: The sliding bathroom door wouldn't stay closed, the walls are super thin so you hear EVERYTHING happening in the neighboring rooms. Every time the floor above you uses the bathroom you hear it because the sewage pipes are literally in your room.
With 76 art-infused suites and guestrooms, CANVAS Hotel Dallas offers an authentic-yet-unconventional Lone Star State adventure. As a blank slate for guests to create their own experiences, the rooms, suites, lobby area, and F&B outlets have been renovated and reimagined.
With fresh interior design, décor and artistic elements directed by Dallas-based Studio 11 Design, CANVAS paints a fresh perspective of its original building, a structure integral to the history of South Dallas that is almost a century old, that has been well-preserved, refurbished and now LEED certified.
Embrace the West End District from our Downtown Dallas HotelCrowne Plaza® Dallas Downtown is ideally situated hotel in the heart of downtown Dallas, providing travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. From our modern hotel, corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600 people, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® Dallas - Downtown Hotel meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.
Overall 7.1 Good
Based on 3,469 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Pros: Nonething
Poor
1.0
Okay
5.0
Pros: Location was actually the best thing.
Excellent
10.0
Pros: The room decor was very modern and also the security of accessing the elevator.
Okay
4.0
Pros: I liked the hotel, very good location. The room was okay. We like this hotel because of the balcony that we had. We upgraded our room to get a better view and look of the city. Dallas is where I go to relax and get away for a little bit. Thank you so much
Mediocre
2.0
Pros: The location is great! Almost like being in NYC, anything you could need is a short walk away.
Good
7.1
Pros: Staff were amazing and good size bedroom. Clean and comfortable.
Poor
1.0
Pros: The young gentleman from the front desk that assisted us with our parking questions was nice and very helpful. The belt attendants were also very friendly. The young woman who checked us out the following morning was very friendly, warm, and helpful.
Excellent
8.0
Pros: Room was nicer and larger than I expected. Pool and hot tub were outdoors but were heated in he winter when we were there. Nice area.
Good
7.0
Pros: Arrived early in the morning and could check-in with no problems - at no extra charge.
Good
6.0
Pros: Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
Excellent
8.0
Details
Reviews
Overall 7.1 Good
Based on 3,469 reviews
Location
7.9
Service
7.0
Bar
5.8
Room
5.7
Comfort
5.4
Food
5.4
Value
5.2
Breakfast
4.9
Cleanliness
4.4
WiFi
4.0
Vibe
3.5
Amenities
3.1
Location
8.0
Service
6.2
Bar
5.8
Pool
5.5
Comfort
5.0
Room
5.0
Food
4.7
Breakfast
4.5
Cleanliness
4.4
Vibe
3.0
Amenities
2.6
Location
7.9
Service
6.9
Room
5.8
Comfort
5.4
Pool
5.3
Food
5.3
Value
5.2
Cleanliness
4.5
Breakfast
4.5
Vibe
2.9
Amenities
2.9
Location
7.6
Service
7.0
Comfort
6.0
Pool
5.6
Room
5.6
Value
5.0
Breakfast
4.8
Cleanliness
4.6
Amenities
2.9
Vibe
2.6
Location
7.9
Service
7.0
Room
6.2
Comfort
6.0
Pool
5.6
Value
4.7
Cleanliness
4.6
Breakfast
4.4
Amenities
3.2
Vibe
3.1
1.0 Poor
Pros: Nonething
Cons: Nonething
1.0 Poor
Pros:
Cons: I was trapped in a elevator in the hotel for 25 minutes prior to Nee Year celebration and it ruined my evening with my girlfriend....
5.0 Okay
Pros: Location was actually the best thing.
Cons: The hotel has a public parking garage that has monthly parking so when I checked in there was a 45 min wait for the elevators and then the elevators broke down, leaving only 1 elevator for most of the weekend.
10.0 Excellent
Pros: The room decor was very modern and also the security of accessing the elevator.
Cons:
4.0 Okay
Pros: I liked the hotel, very good location. The room was okay. We like this hotel because of the balcony that we had. We upgraded our room to get a better view and look of the city. Dallas is where I go to relax and get away for a little bit. Thank you so much
Cons: Our hotel room balcony was smaller than we have had was dirty. And the roof of the balcony looked like it was ruined by rain or mold. Also when we arrived the hotels parking garage gate got stuck, and wouldn't open. So we were waiting for 20 minutes
2.0 Mediocre
Pros: The location is great! Almost like being in NYC, anything you could need is a short walk away.
Cons: YES!!! They ask for a CC for incidentals , which is fine , but they put a hold for more than I agreed to and more than they said they see doing ! When I brought it to the attention of an employee he was very rude and extremely unprofessional !!
7.1 Good
Pros: Staff were amazing and good size bedroom. Clean and comfortable.
Cons: Nothing worked. Card stopped working multiple times. Locked out of laundry and Soap machine took money and didn’t work. The door to our room was broken and couldn’t lock when closing from the outside. Had to chance leaving my door unlocked and brought valuables with me. The vending machine didn’t work on 2 floors. Just an absolute mess. Come to Dallas for business often and won’t stay again. Shame because staff were lovely.
1.0 Poor
Pros: The young gentleman from the front desk that assisted us with our parking questions was nice and very helpful. The belt attendants were also very friendly. The young woman who checked us out the following morning was very friendly, warm, and helpful.
Cons: The lady that checked us in was horribly rude. She didn’t greet, smile or make eye contact during. We came back later about a parking question. The young man was kind, but she scoffed &rolled eyes. WiFi didn’t work &there were dirty items un
8.0 Excellent
Pros: Room was nicer and larger than I expected. Pool and hot tub were outdoors but were heated in he winter when we were there. Nice area.
Cons: Nothing
7.0 Good
Pros: Arrived early in the morning and could check-in with no problems - at no extra charge.
Cons: Downtown Dallas - where the hotel is - is a dodgy neighborhood, not safe at night.
6.0 Good
Pros: Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
Cons: The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
8.0 Excellent
Pros:
Cons: There was a homeless men sleeping on the 8th floor by the stairs near the elevators leading to the parking lot, he was scary and I’m not sure how he got inside.
Embrace the West End District from our Downtown Dallas HotelCrowne Plaza® Dallas Downtown is ideally situated hotel in the heart of downtown Dallas, providing travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. From our modern hotel, corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600 people, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® Dallas - Downtown Hotel meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.
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