Prices are in New Zealand Dollars.

Sheraton Dallas Hotel

Sheraton Dallas Hotel

8.2
Excellent

Based on 3,082 reviews
 
400 North Olive Street, Dallas, TX 75201, United States
  +1 214 922 8000
Sheraton Dallas Hotel - Dallas, TX, United States
Check-in
Check-out
Compare vs KAYAK |
Booking.com $169
Priceline $177
Expedia $197
Booking.com
per night
Priceline
per night
Expedia
per night

Rooms

Check-in
Check-out

Double rooms

$217+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$217 per night
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Unknown
$227 per night
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Unknown
$262 per night

Standard rooms

$177+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$177 per night
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Unknown
$253 per night
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Unknown
$253 per night
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Unknown
$255 per night
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Unknown
$256 per night

Executive rooms

$294+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$294 per night
IMAGE
Unknown
$321 per night
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Unknown
$327 per night
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Unknown
$332 per night
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Unknown
$356 per night

Queen rooms

$169+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$169 per night
IMAGE
Queen bed
$197 per night
IMAGE
Queen bed
$208 per night
IMAGE
Queen bed
$219 per night
IMAGE
Queen bed
$227 per night
IMAGE
Queen bed
$229 per night
IMAGE
Unknown
$257 per night
IMAGE
Unknown
$269 per night
IMAGE
Queen bed
$270 per night
IMAGE
Unknown
$283 per night
IMAGE
Queen bed
$289 per night
IMAGE
Queen bed
$298 per night
IMAGE
Queen bed
$302 per night
IMAGE
Queen bed
$307 per night
IMAGE
Queen bed
$307 per night
IMAGE
Queen bed
$307 per night
IMAGE
Unknown
$320 per night
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Unknown
$329 per night
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Unknown
$441 per night

King rooms

$192+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$192 per night
IMAGE
Unknown
$204 per night
IMAGE
Unknown
$206 per night
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Unknown
$210 per night
IMAGE
Unknown
$229 per night
IMAGE
King bed
$234 per night
IMAGE
King bed
$319 per night
IMAGE
Unknown
$401 per night

Traditional rooms

$198+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$198 per night
IMAGE
King bed
$198 per night
IMAGE
King bed
$198 per night
IMAGE
Unknown
$224 per night
IMAGE
Queen bed
$227 per night
IMAGE
Queen bed
$238 per night
IMAGE
King bed
$239 per night
IMAGE
King bed
$257 per night
IMAGE
Unknown
$263 per night
IMAGE
Queen bed
$270 per night
IMAGE
Queen bed
$279 per night
IMAGE
Queen bed
$281 per night
IMAGE
Queen bed
$281 per night
IMAGE
King bed
$334 per night
IMAGE
Queen bed
$334 per night
IMAGE
Queen bed
$402 per night

Reviews

Pros

Cons

Traveller rating

115
64
39
8
18

Time of year

Traveller type

Show reviews that mention

+
downtown dallas
club lounge
north tower
executive suite
sports bar
parking garage
ridiculous fees
great location
worst hotel
staff were very friendly
expensive food
refrigerator or microwave
great room
king bed
credit card
maid service was spotty
  • Good
    Mar 2018
    7.7

    Great Appearance

    easy access to and from and great appearance from outside all the way through the lobby.

    rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.

  • Poor
    Aug 2017
    2.0

    False Stay

    Nothing

    I did not stay here or make this reservation. I am in Australia.

  • Okay
    Aug 2017
    6.0

    No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.

  • Excellent
    Apr 2017
    9.7

    Great experience

    Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.

    Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.

  • Okay
    Feb 2017
    5.4

    Staff was friendly

    One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.

  • Poor
    Jan 2017
    2.0

    Just NO

    Rooms were nice and clean.

    1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.

  • Poor
    Jan 2017
    2.0

    Worst Hotel Stay Ever

    Nothing.

    Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever

  • Good
    May 2016
    6.2

    Staff was helpful with directions. Rooms were clean and nice.

    No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.

  • Excellent
    Jan 2016
    10.0

    The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.

  • Okay
    Jan 2016
    6.0

    Great common areas, room was like a dirty cheap mo

    The common areas were beautiful and staff was extremely helpful and pleasant.

    Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

  • Mediocre
    Feb 2015
    3.4

    unexpected puff puff give...........

    .............

    Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.

  • Okay
    Dec 2014
    5.4

    Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.

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About

Overview

Discover the city in an entirely new way at Sheraton Dallas Hotel. We welcome you with an exceptional downtown location in the vibrant Arts and Financial District, minutes from attractions including the American Airlines Center and Fair Park. The DART Light Rail is across the street and Dallas Convention Center is close by as well. Spacious, meticulously designed and pet-friendly, our rooms and suites feature the iconic Sheraton Sleep Experience. We also have large work spaces and great downtown views. Relax with friends at Draft Media Sports Lounge, or enjoy flavorful American dining at The Kitchen Table. If you're hosting an event in Dallas, you can take advantage of our impressive 230,000 square feet of versatile space - including four expansive ballrooms. Should you wish to explore, the energy of downtown Dallas is just beyond our doors - from the Arts District to Deep Ellum and more. Whether you're here for business or on vacation, we know you're going to love your stay at Sheraton Dallas Hotel.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

Based on 3,082 reviews

8.3

Service

7.9

Location

5.4

WiFi

4.3

Value for money

Things to know

  • Friendly service
  • Clean rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Pool table
Designated smoking area
Storage available
Terrace/Patio
Rooftop
EV charging station
Lift
Laundry facilities
Hairdryer
Coffee shop
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Cribs available
Cable or satellite TV

Location

Most popular landmarks

  • Crow Collection of Asian Art 0.6 km
  • Nasher Sculpture Center 0.6 km
  • Dallas Museum of Art 0.7 km
  • Klyde Warren Park 0.8 km
  • Dallas World Aquarium 1 km
  • Perot Museum of Nature and Science 1.1 km

Dallas travel guide

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