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Sheraton Dallas Hotel

Sheraton Dallas Hotel

8.3
Excellent

Based on 3,189 reviews
 
400 North Olive Street, Dallas, TX 75201, United States
  +1 214 922 8000
Sheraton Dallas Hotel - Dallas, TX, United States
Check-in
Check-out
Compare vs KAYAK |
Booking.com $174
Priceline $182
Expedia $202
Booking.com
per night
Priceline
per night
Expedia
per night

Rooms

Check-in
Check-out

Double rooms

$224+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$224 per night
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Unknown
$234 per night
IMAGE
Unknown
$270 per night

Standard rooms

$182+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$182 per night
IMAGE
Unknown
$261 per night
IMAGE
Unknown
$261 per night
IMAGE
Unknown
$263 per night
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Unknown
$264 per night

Traditional rooms

$204+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$204 per night
IMAGE
King bed
$204 per night
IMAGE
King bed
$204 per night
IMAGE
Unknown
$231 per night
IMAGE
Queen bed
$234 per night
IMAGE
Queen bed
$246 per night
IMAGE
King bed
$247 per night
IMAGE
King bed
$265 per night
IMAGE
Unknown
$270 per night
IMAGE
Queen bed
$278 per night
IMAGE
Queen bed
$287 per night
IMAGE
Queen bed
$290 per night
IMAGE
Queen bed
$290 per night
IMAGE
King bed
$344 per night
IMAGE
Queen bed
$344 per night
IMAGE
Queen bed
$414 per night

Executive rooms

$303+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$303 per night
IMAGE
Unknown
$331 per night
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Unknown
$337 per night
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Unknown
$342 per night
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Unknown
$367 per night

Queen rooms

$174+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$174 per night
IMAGE
Queen bed
$202 per night
IMAGE
Queen bed
$214 per night
IMAGE
Queen bed
$225 per night
IMAGE
Queen bed
$234 per night
IMAGE
Queen bed
$236 per night
IMAGE
Unknown
$264 per night
IMAGE
Unknown
$277 per night
IMAGE
Queen bed
$278 per night
IMAGE
Unknown
$292 per night
IMAGE
Queen bed
$298 per night
IMAGE
Queen bed
$307 per night
IMAGE
Queen bed
$311 per night
IMAGE
Queen bed
$317 per night
IMAGE
Queen bed
$317 per night
IMAGE
Queen bed
$317 per night
IMAGE
Unknown
$329 per night
IMAGE
Unknown
$339 per night
IMAGE
Unknown
$455 per night

King rooms

$198+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$198 per night
IMAGE
Unknown
$210 per night
IMAGE
Unknown
$212 per night
IMAGE
Unknown
$217 per night
IMAGE
Unknown
$236 per night
IMAGE
King bed
$241 per night
IMAGE
King bed
$329 per night
IMAGE
Unknown
$414 per night

Reviews

Traveller rating

165
81
48
12
20

Time of year

Traveller type

Show reviews that mention

+
downtown dallas
executive suite
view of downtown
club lounge
travel to dallas
sports bar
starbucks coffee
worst hotel
strange smell
king bed
great room
good location
friendly staff
hour later
common areas
  • Good
    Mar 2018
    7.7

    Great Appearance

    easy access to and from and great appearance from outside all the way through the lobby.

    rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.

  • Poor
    Aug 2017
    2.0

    False Stay

    Nothing

    I did not stay here or make this reservation. I am in Australia.

  • Okay
    Aug 2017
    6.0

    No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.

  • Excellent
    Apr 2017
    9.7

    Great experience

    Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.

    Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.

  • Okay
    Feb 2017
    5.4

    Staff was friendly

    One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.

  • Poor
    Jan 2017
    2.0

    Just NO

    Rooms were nice and clean.

    1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.

  • Poor
    Jan 2017
    2.0

    Worst Hotel Stay Ever

    Nothing.

    Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever

  • Good
    May 2016
    6.2

    Staff was helpful with directions. Rooms were clean and nice.

    No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.

  • Excellent
    Jan 2016
    10.0

    The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.

  • Okay
    Jan 2016
    6.0

    Great common areas, room was like a dirty cheap mo

    The common areas were beautiful and staff was extremely helpful and pleasant.

    Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

  • Mediocre
    Feb 2015
    3.4

    unexpected puff puff give...........

    .............

    Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.

  • Okay
    Dec 2014
    5.4

    Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.

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About

Overview

Our vibrant urban location in the downtown arts and financial district is just minutes from the Dallas Convention Center, One Arts Plaza, AT&T Performing Arts Center, the Cotton Bowl Stadium, and Victory Park, home of the American Airlines Center. Unwind in our outdoor pool and Sheraton Fitness. Computer workstations, located in the lobby, keep you connected. Choose from three enticing dining venues. Gather in one of 70 sleek meeting rooms, with the largest accommodating 5,000 guests. Our 1,840 guest rooms include 242 suites with gorgeous city views. Enjoy the Sheraton Signature Sleep Experience, flat screen TV, iPod® docking station, and eco-friendly features.

Starwood Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 3,189 reviews

8.4

Service

7.9

Location

5.5

WiFi

4.1

Value for money

Things to know

  • Clean rooms
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Pool table
Designated smoking area
Storage available
Terrace/Patio
Rooftop
EV charging station
Lift
Laundry facilities
Hairdryer
Coffee shop
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Cribs available
Cable or satellite TV

Photos

Sheraton Dallas Hotel - Dallas - Bedroom All photos (35)
Sheraton Dallas Hotel - Dallas - Banquet hall Banquets (4)
Sheraton Dallas Hotel - Dallas - Bar Bar (1)
Sheraton Dallas Hotel - Dallas - Bathroom Bathroom (2)
Sheraton Dallas Hotel - Dallas - Bedroom Bedroom (3)
Sheraton Dallas Hotel - Dallas - Bathroom Bathroom (2)
Sheraton Dallas Hotel - Dallas - Bedroom Bedroom (3)
Sheraton Dallas Hotel - Dallas - Business centre Business centre (1)
Sheraton Dallas Hotel - Dallas - Gym Gym (2)
Sheraton Dallas Hotel - Dallas Hotel amenity (1)
Sheraton Dallas Hotel - Dallas - Living room Living room (5)
Sheraton Dallas Hotel - Dallas - Lobby Lobby (2)
Sheraton Dallas Hotel - Dallas - Lounge Lounge (1)
Sheraton Dallas Hotel - Dallas - Meeting room Conference (7)
Sheraton Dallas Hotel - Dallas - Outdoor view Outdoors (1)
Sheraton Dallas Hotel - Dallas - Patio Patio (2)
Sheraton Dallas Hotel - Dallas - Pool Pool (1)
Sheraton Dallas Hotel - Dallas - Restaurant Restaurant (2)

Location

Most popular landmarks

  • Crow Collection of Asian Art 0.6 km
  • Nasher Sculpture Center 0.6 km
  • Dallas Museum of Art 0.7 km
  • Klyde Warren Park 0.8 km
  • Dallas World Aquarium 1 km
  • Perot Museum of Nature and Science 1.1 km

Dallas travel guide

Learn about Dallas on KAYAK

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