Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Sheraton Dallas Hotel
4 stars

Sheraton Dallas Hotel

400 Olive St, Dallas, TX 75201, United States
Dallas, TX
See location+1 214 922 8000
From
$318
Cheapest

rate per night

8.2
Very good
based on 574 reviews
574 reviews
Room type
Provider
Nightly total
Queen room
$318
Standard Room
$341
King room
$359
38 more Sheraton Dallas Hotel deals
38 more Sheraton Dallas Hotel deals

Photos of Sheraton Dallas Hotel

Overview

Rating

Sheraton Dallas Hotel features free Wi-Fi and an outdoor pool, as well as rooms with refrigerators. It also provides valet parking, a 24-hour reception and an express check-in and check-out feature.

Sheraton Dallas has been recently refurbished and features a concierge, an airport shuttle and a car rental desk. A gym can be readily accessed by those wishing to keep active while away.

Sheraton Hotel Dallas has 1840 rooms, all of which are equipped with a hair dryer. Interconnecting rooms are also offered.

The Sheraton Dallas has an on-site restaurant, perfect for those preferring to eat in. Alternatively, there are a selection of other eating options just a short walk away.

Rating
8.2
Very good
Based on 574 verified guest reviews

Latest deals for Sheraton Dallas Hotel

Mon 24/3
Tue 25/3
Queen room
2 queen beds
$318
2 queen beds
$439
2 queen beds
$464
Double room
1 king bed
$559
King room
1 king bed
$359
1 king bed
$365
1 king bed
$378
Executive room
1 king bed
$497
1 king bed
$590
1 king bed
$799
Standard Room
bed type unknown
$341
1 king bed
$346
bed type unknown
$403
Deluxe room
1 queen bed
$613
2 queen beds
$745
bed type unknown
$754
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Sheraton Dallas Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Window
  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Karaoke
  • Pool table

Pool

  • Heated pool
  • Outdoor pool
  • Pool with a view

Outdoor

  • Garden
  • Terrace/Patio

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Sheraton Dallas Hotel

8.2
Very good
574 verified ratings
Wonderful
271
Very good
80
Good
79
Okay
44
Fair
44
Mediocre
17
Poor
39

Summary of reviews

Guests say
Guests expressed dissatisfaction regarding the location due to overbooking issues, with many being relocated far from the center of the city. Service was another major concern, as several guests reported receiving the wrong room type or lacking attention, particularly at check-in. Cleanliness issues were noted, especially in the bathrooms and room condition. Many guests were disappointed with the overall value for the price, feeling that the amenities and room quality did not meet expectations. While some appreciated the hotel’s downtown views and certain amenities, the lack of sufficient room comfort and cleanliness detracted significantly from their experience.
AI-generated from customer reviews
Amenities4 out of 10
Value for Price2.5 out of 10
Bed Comfort2.5 out of 10
Cleanliness2 out of 10
Service1 out of 10
Location1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.7
Good
Jason, Mar 2018
Pros (+) easy access to and from and great appearance from outside all the way through the lobby.
Cons (-) rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
2.0
Poor
Anonymous, Aug 2017
Pros (+) Nothing
Cons (-) I did not stay here or make this reservation. I am in Australia.
6.0
Okay
Anonymous, Aug 2017
Cons (-) No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
9.7
Wonderful
Anonymous, Apr 2017
Pros (+) Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons (-) Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
5.4
Fair
Anonymous, Feb 2017
Pros (+) Staff was friendly
Cons (-) One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
2.0
Poor
Christine, Jan 2017
Pros (+) Rooms were nice and clean.
Cons (-) 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
2.0
Poor
Anonymous, Jan 2017
Pros (+) Nothing.
Cons (-) Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
6.2
Okay
Anonymous, May 2016
Pros (+) Staff was helpful with directions. Rooms were clean and nice.
Cons (-) No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
10
Wonderful
Anonymous, Jan 2016
Pros (+) The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
6.0
Okay
Anonymous, Jan 2016
Pros (+) The common areas were beautiful and staff was extremely helpful and pleasant.
Cons (-) Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

Location

400 Olive St, Dallas, TX 75201

What's nearby

  • Crow Collection of Asian Art0.6 km
  • Nasher Sculpture Center0.6 km
  • Dallas Museum of Art0.6 km
  • Klyde Warren Park0.8 km
  • Dallas World Aquarium1 km
  • Perot Museum of Nature and Science1.1 km
  • John Fitzgerald Kennedy Memorial1.3 km
  • Sixth Floor Museum at Dealey Plaza1.4 km
  • Old City Park1.5 km
  • American Airlines Center1.6 km
  • Reunion Tower1.7 km
  • African American Museum2.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton Dallas Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Dallas Hotel

  • Where is Sheraton Dallas Hotel located?

    Sheraton Dallas Hotel is located at 400 Olive St in Downtown, 1.1 km from the centre of Dallas. Crow Collection of Asian Art is the closest landmark to Sheraton Dallas Hotel.

  • When is check-in time and check-out time at Sheraton Dallas Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Dallas Hotel.

  • How far is Sheraton Dallas Hotel from the airport?

    Sheraton Dallas Hotel is 9.2 km from Dallas Love Field. Sheraton Dallas Hotel is 21 km from Dallas Addison.

  • Does Sheraton Dallas Hotel have a pool?

    Yes, Sheraton Dallas Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Dallas Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Dallas Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Dallas Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Dallas Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
5% cheaperRenaissance Saint Elm Dallas Downtown Hotel8.2 Excellent (219 reviews)0.25 kmFitness centre, Restaurant, Bar/Lounge$402+
4-star hotel
14% cheaperDallas Marriott Downtown8.3 Excellent (243 reviews)0.25 kmFitness centre, Restaurant, Bar/Lounge$365+
3-star hotel
25% cheaperHotel Indigo Dallas Downtown8.2 Excellent (1,081 reviews)0.3 kmFitness centre, Restaurant, Bar/Lounge$317+
2-star hotel
54% cheaperSova Micro-Room & Social Hotel8.1 Excellent (855 reviews)0.43 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$196+

Cheapest

See cheapest stays in Dallas
4-star hotel
57% cheaperStay Alfred on Jackson Street8.7 Excellent (397 reviews)0.48 kmFitness centre, Free Wi-Fi$183+
2-star hotel
54% cheaperSova Micro-Room & Social Hotel8.1 Excellent (855 reviews)0.43 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$196+
2-star hotel
34% cheaperHampton Inn & Suites Dallas / Downtown8.3 Excellent (1,685 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee maker$282+
3-star hotel
27% cheaperResidence Inn by Marriott Dallas Downtown8.9 Excellent (308 reviews)0.5 kmFitness centre, Bar/Lounge, Free Wi-Fi$312+

Most recommended

See most recommended stays in Dallas
3-star hotel
27% cheaperResidence Inn by Marriott Dallas Downtown8.9 Excellent (308 reviews)0.5 kmFitness centre, Bar/Lounge, Free Wi-Fi$312+
4-star hotel
57% cheaperStay Alfred on Jackson Street8.7 Excellent (397 reviews)0.48 kmFitness centre, Free Wi-Fi$183+
5-star hotel
The Joule8.5 Excellent (307 reviews)0.55 kmOutdoor pool, Spa and wellness centre, Fitness centre$663+
4-star hotel
14% cheaperDallas Marriott Downtown8.3 Excellent (243 reviews)0.25 kmFitness centre, Restaurant, Bar/Lounge$365+

Good to know

Value for money

7.6

Distance to city centre

1.1 km

Nearest airport

Dallas Love Field

Distance to airport

8.7 km